Best Plumbing Services in United States

Wayne Anderson and Shannon came out and resolved the problem quickly.  Pricing was fair and very nice people to deal with.

Our experience with Kevin was great.  Could not have asked for anything better. Very professional.  Kevin was also very flexible as we changed our original schedule due to a conflict and he adjusted with no issues. He fixed all our issues.  We had a leaking toilet and 2 faucets that had broken components.  All resolved on-time and the cost was reasonable.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

My friend's dad, a naval captain, says There's only 5 minutes between half a$$ and first class. I chose J's because they have an A+ rating from the BBB. They lived up to their rating. The receptionist told me I'd get a call from the plumber on Wednesday. True to her word, Zach called me Wednesday at 0820, arrived shortly after, and thoroughly completed 4 projects. He went above and beyond by CLEANING UP AFTER HIMSELF and putting my belongings back after moving them. THAT was impressive in and of itself. My bath tub is fully functional, my toilet no longer runs, and no more leaky sink under my new sink. Grateful for the good service. I highly recommend J's Plumbing. They're FIRST CLASS!

RUsso: Glenn is a very professional, helpful and hardworking plumber. He is very honest, trustworthy and willing to help with any plumbing situation.

Great service. Dependable.
Hard to find a good plumber Dustin and Dean worked hard all day and stayed till job was done.
I will be using them again for the rest of my kitchen install.

If you call Service Plumbing, prepare to be hosed. Their billing practices are unfair, bordering on corrupt. I recently had a clog in a sewer line that I couldn't get at with snake and called them up. One guy appeared, with sewer augur. He pulled the toilet, reamed the line, and reinstalled the toilet; it was all over in less than an hour. The work was good, no complaints. However, I received a bill for $500. When I complained I was told that was the standard fee for this sort of work regardless of how long it took. I was told that in auto shops, if a 10-hour job takes 9.5 hours, that's just how it goes. I'm prepared to pay a plumber $125 plus travel, and maybe a surcharge for a piece of equipment. $250 would have been reasonable. Not $500. Do not patronize.

My home warranty company called Lake Norman Plumbers On Call to look at a leaking water heater.  They came out, saw that it was leaking, took pictures, told me the home warranty company PROBABLY wouldn't cover the replacement, collected my money, told me the boss man could write me a replacement estimate and left.

The next day they called wanting to come back to take measurements because the pictures weren't enough but until I knew what my home warranty company covered, I didn't see the point in doing that.  They were insistent but I wasn't going to take vacation time to do this until I knew what my options were.  The manager then said, that's fine, I'll take care of it.....

I speak to the home warranty company 5 minutes after their need to come back out to take measurements call and find out the technician was wrong and my company WILL pay for my replacement.  I call the LNP back at 12:30pm to schedule a time to come back to take replacement measurements and they never called back.

Then I get a call from the home warranty company staying the plumbers cannot install a new water heater because there's not enough space.  How do they know, they haven't taken any measurements, well.....that's what LNP told us....

Myself,  the home warranty company and Lake Normam Plumbers get on a 3way call, the woman from LNP admits that she got my call yesterday and didn't bother to call me back.  LNP then proceeds to say that the water heater cannot be installed because of space restrictions but they never came out to measure (the space measures 9'4) and then the woman from LNP refused to answer the question did you or did you not call me yesterday to come out to take measurements because the pictures weren't good enough.  The woman from LNP said she was too busy to answer that question and to continue this phone conversation and hung up.

This company is NOT professional, the plumber told me I had an 80gal tank when it's actually 75gal, the technician told me the most home warranty companies don't replace hot water heaters but they do, the woman at LNP was rude and pushy because she didn't get her way,  LNP LIED to my home warranty company,  and then when asked a simple yes/no question about needing to come out to make measurements she hangs up the phone.

If this is how they handle customers and handle situations that don't go exactly the way THEY want it to go, they are not worthy of your business.

PLEASE CALL SOMEONE ELSE!!!

Had these guys come out once to install a toilet. great job but a little more that we expected to pay but that was ok. had them come a second time for a basic bathroom sink install and they quoted 800.00 ended up doing the work in an hour myself with 12 dollars worth of parts. not sure if the owner is paying attention to the staff. that quote was at least 4 times more than the going rate in town.

Tony was able to send out a duo of workers to help me with an unexpected increased water pressure issue. They arrived on time, early actually, and stayed approximately 1.5 hours to repair some parts to my well. Tony was in constant contact via telephone to make sure the job was completed smoothly. Would definitely use again and recommend to others.

Uh...charging me 100.00 to fix a hole in the wall he charged me to make in order to troubleshoot a leak? The hole was about 14 inches square and could have been just 3 inches square. Another 65.00 to mount a shower rod...jeezus no! Also wants to charge an extra 2% just for using a debit card....Uh...Uh!

These guys did come out quickly but did not inform me of the cost until a week after it was completed I got a bill in the mail I asked the guy how much it was going to be he said we will bill you they did not tell me he charges for drive time was at my house for 30 minutes and charge me $156 in labor plus materials will never use again

To say I felt cheated by this company was an understatement...

I scheduled a service call to fix my tankless water heater that was no longer providing hot water consistently.  They scheduled a technician who specialized in tankless water heaters to arrive to my home on Thursday the 10th with a two hour window.  I scheduled a vacation day away from work to get hot water restored to our home.  Unfortunately, the technician never showed up and I didn't even receive a courtesy phone call from IRV to let me know that the tech would not be coming.  I called several hours past the missed appointment window and they dispatched another tech however he wouldn't arrive until after 5pm.  The technician that arrived did not know much about tankless water heaters and was not prepared to work in it.  It was as if they just sent someone to show face as they missed the appointment already.  He simply asked me if I had cleaned it since it was installed which I answered no.  His diagnosis was that the unit needed to be cleaned first before doing any further work and he proceeded to charge me $157 for the diagnosis and said that I would have to schedule another day to get the unit cleaned.  This one question could have been asked when I called in for the appointment.  This is also a simple 45 minute fix which I would have expected to be preformed while he was here at my property.  

Two days following I finally received the quote for the cleaning which was $530.  This put the total cost of the cleaning at $692!!! The cleaning only requires a $15 descaler solution that is pumped through the flush valves of the unit for half hour.  In addition, two small filters are cleaned (air and water) which take two minutes each.  From start to finish this repair only took me 45 minutes to do myself. With a fully burdened labor cost of roughly $60-75 an hour and $15 of material cost (descaler solution) I felt like this company was taking advantage of the home owner.  I am in the construction business and am fully aware on the total burdened cost for an employee in the service arena.  This was essentially a 700% markup over the companies cost.  I understand companies have markups and need to make profit however this was beyond excessive.  Buyer beware, avoid this company at all cost as they will try to rip you off for such an easy fix!

DO. NOT. HIRE. (I would select ZERO stars if I could post without any stars being awarded.)

We used him to reattach our under-mount kitchen sink to the counter.  After several excuses about not showing for several scheduled appointments (should have been my first red flag!) he finally showed up to do the work.  

He charged us $700 dollars to reattach the sink.  The final charge was $300 over the original quoted price.  He charged $200 to clean the sink to install.  He requested a tip for his services and a YELP review.  

I hope you enjoy my review!  MY tip - DO NOT HIRE!

Six months later the sink has fallen off the counter.

I have called him for two months to come fix his work.  Literally left voice messages daily.  I have only been able to get him on the phone twice.  Both times he has indicated he will be at my house to fix his work on Friday.  He has yet to show up. His excuses for not showing up both times are truly comical.  

I can not stress enough... DO. NOT. HIRE!  This guy gives independent residential contractors a bad name.

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