Giles Plumbing

They were phenomenal. Clint and John came out and promptly repaired my toilets. Clint was very informative and made me feel confident that I had chosen the right company. I'd recommend Giles to anyone. Great price. Great employees. Great experience.  

Also Paige, the one who helped me schedule everything was hands down one of the most personable and friendly people I've encountered in similar roles. Thank you!

Let me save you the time and the energy. Do NOT use this company. If I could rate them a NEGATIVE 1200 I would. Two plumbers came to my house to fix a leak on the ceiling and the upper portion of my wall. In the process my 55 gallon fish tank was dropped and my laminate floors were damaged. The plumbers told me their Restoration company would be in contact with me. A day later I had no floors. The company did not follow up with me after this incident. I currently still am living on a concrete slab. Living in horrible conditions with no floors. When asked to speak to the other owner or to Ray Giles, Shannon stated she was the co-owner and that Ray Giles is no longer involved with the business. Shannon stated that the other Co-owner is a private partner. Shannon stated she was aware of the entire situation and never reached out to me as a customer until I called her 10 days later trying to figure out what the next step was for them to cover the damages. While on the phone Shannon even mentioned that her two plumbers informed her of the situation. Why would Shannon not take the responsibility of a Co-owner and reach out to a customer? Why did Shannon not try to find out everything that went wrong and understand the amount of damage that was caused by her associates? When asked, Shannon would not share her companies insurance information. When asked, Shannon would not share her last name. Shannon also would not provide me with written documentation in reference to why she felt her company was not liable for the floors. This business is SHADY and for them to have Shannon as their representative brings me a level of disgust unimaginable. Do not allow them to do ANYTHING for you. If they come into your house and cause any damage, do NOT allow them to suggest ANY restoration company to handle anything after they have caused damages to your home. Shannon will not take accountability for her company and you will need to get others involved.

I'm a new home owner so when my first plumbing problem came up of course i freaked and then I came here and Yelp didn't disappoint. I called in the morning and 2 gentlemen were at my house in the afternoon and everything was fixed and perfect in about an hour. I had a broken bathtub faucet and a clogged drain in a sink.

The nice part was the tech telling me that Moen will send me free parts in the future so I could save a little money that way. I'm a Fort Mill teacher and highly highly highly recommend. I thought the price was reasonable and the techs (plumbers) did a wonderful job.

I can't say enough good things about Giles Plumbing! They just squeezed me in & sent their plumber, Glen, right out on a Friday afternoon so we wouldn't have to wait until Monday! They are the BEST! They've done it before and they are such great people.  Just in case you need someone, now you know who to call.

Excellent work!  Fast response and very fair pricing.  The plumbers that came out were great guys.  Very polite and worked fast.  I was also given a very fair price.  Will definitely call them again if needed!

Fast, local family owned and reasonable!  Guys came out and explained everything and was patient with all my questions.  Highly recommend.

Very unreliable. Waited 2 days with water in the floor. Never showed up. So sad. What a waste of an afternoon waiting for nothing   And I missed my grandsons basketball game.  Seems to me they owe me some money for non service!!!!!

RUsso: Glenn is a very professional, helpful and hardworking plumber. He is very honest, trustworthy and willing to help with any plumbing situation.

Great people to work with. The price is the price no switch and bait. I would recommend them.

Excellent service, personable and knowledgeable staff, fair prices and responsive. Highly recommend for all plumbing needs.

I used Giles Plumbing today. They did an incredible job as I had a leak in my ceiling. They accessed the issue quickly, made limited cuts into my dry wall, cleaned up their mess and was gone in an hour. Very impressed by their professionalism, were on time and Extremely reasonable! If you need a plumber for AYTHING, these are your guys. Thank you. Their number is 803-548-0277.

Jeff L. - Fort Mill, SC

While I was initially pleased with the office and arrangement for a quick appointment for our water heater the technician spent less than 10 minutes I our house, claimed it wasn't possible to replace the faulty part and tried to sell us a whole new system. Not what I'd consider service.

I have used Giles twice and recently today. I believe this is a class company. I was at the mercy of the plumber, Brian Cope, he could have put extra charges on my bill but told me part of the things that he thought were bad with my water heater were in fact OK. Brian was on time, fast, and very polite. Its nice to find and use a honest business.

Worked with Giles and my HOA today. They were able to find an issue NO ONE ELSE could. Giles has a new lifetime customer after today. Five stars!

They charge extremely high prices for mediocre work. I will be sure and let all my neighbors know not to use Giles. Their final price was higher than it should have been according to what we were told it could be even though we agreed to complete the work ourselves to save money. For a couple living on social security in their 70's there was no mercy. Mr. Giles let us know that he was going to make a profit and he sure did! The city of Tega Cay recommended Giles. It was our mistake to take that recommendation. Fool me once, shame on you..... never again.

We had a catastrophe yesterday with our downstairs toilet. I called Giles Plumbing and spoke with someone immediately. Scott was the plumber assigned to us and he called me back within 5 minutes and was at our house in 15 minutes!! He is extremely professional and fixed the issue within an hour with very minimal damage to our landscaping. I am 100% using Giles Plumbing with any other issues that come up, which hopefully will not be many!! ;) Thank you Scott!!!!!