Best Kitchen Remodels in Phoenix, AZ

I think its fair to say that a large percentage of remodeling projects end with either a desire for divorce, to torch your contractors truck and office, or both. Not so with our most recent significant remodel,

Working with our contractor, Jerry Nowell, his office and the highly skilled and good natured subs he employed, resulted in an experience and outcome that surpassed our expectations. Jerry is a standup guy who was always keeping us updated on all aspects of the project including the good, the bad and, on occasional, ugly. If there were hold ups he was very quick to let us know why and what he had done to address the related issue.. No surprises. When we found ourselves questioning how we wanted to proceed on some aspect of the project, his experience and good eye proved invaluable in the decision process. On many occasions he helped steer us clear of making unnecessarily expensive decisions ,often showing greater concern for our stated budget than we.

Jerry has the unique gift of bringing calm to even the most hectic and potentially stressful aspects of the process. In short we can't recommend him highly enough and or begin to express our true gratitude for his professionalism, honesty and patience throughout the process. Jerry, Yvonne and all the subs, sincerest thanks.

randy and connie

Tony his team literally saved me from a nightmare.  I hired someone who was getting their company up and going to make my brick wall higher in my backyard.  It was originally only 5ft tall and everyone could see in my backyard. This new company completely botched the wall and was not unstained it correctly.  I had to fire them on the spot but they've already created such a mess.  I contacted Tony to come check out the horrible job to see if he could provide me a estimate. He came out the next day and let me know what all needed to be done to correct the issue and finish the job.  The estimate was a fairly priced for the work ahead.  I agreed and he came back the next day with his team.  They had my wall done within hours which included reinforcing and correcting the problem from the first company.  He was super professional,  cleaned up their mess ALONG with the previous company mess  and the communication was great. I highly recommend Aldana Renovation

Joe and his team did a great job from start to finish. I reached out to Efficient Home Pro after contacting the big window installer and being quoted what I felt was ridiculous. Joe was able to come out to my house within a few days took measurements and just a few days later he sent a very competitive quote.

After deciding to move on with our project I placed a 50% deposit and scheduled install for a month later, much less than the 4-6 month timeframe I was given by other companies.

The install was incredibly clean the crew picked up after themselves and respected my home. I'm very happy with the product the difference in heat and noise is night and day.

I'll be updating my review in a year or so to see how they hold up. Initial install date May 2022

I had a big cable company come to my home for a service repair and the technician fell through the attic ceiling of my garage causing a huge hole and mess.

I hired a contractor recommended to me and they came out to repair the hole and they did a horrible patch and texture job, and they got paint on my cabinets and left it.  I had the company come back, and it did not look any better when they were done and the paint was still there. I would have said something to them, but the workers did not understand English.  I finally gave up on the contractor and told them not to come back.

I met Chris from Schott Development, and explained the challenge I was having trying finding someone to fix the patch job, and match the texture on the garage ceiling, and he said no issue, let me take care of it for you.

I decided to give Chris the job, and I love the results.   His team could understand English, they were prompt, very neat making sure everything was covered, and they went way beyond the scope of the job to make sure I was happy.

Instead of just patching and texturing, they took down all my hanging shelves above the cars and actually fixed every imperfection in the ceiling and on the side walls, and then painted the entire ceiling.  

Best part was my bill was exactly as quoted and Chris did not charge me a cent extra for all the additional work they did.  

So, in my opinion, I got a company willing to make sure I was happy, a great price, excellent craftsmanship matching texture, and a happy wife. Wish I would have found him sooner.    

Jim Kreisman

The wax ring was bad on upstairs toilet and water damage was happening under our tiles damaging the sub floor. The rotted ply wood was replaced and new tiles placed. Amazing work. They were reliable. Efficient, affordable, and communicated well.

These guys are awesome! They did a great job remodeling my office! I highly recommend them for everything!

Tony and his team did a great job with our kitchen backsplash, drywall texturing and adding a wine fridge under the counter.  He was on time, professional and meticulous.  Highly recommended.

We moved here a year and a half ago to a beautiful home, that I truly did love, but it had blue and pink tulip wall paper on the kitchen walls. that just had to go! And, the color of the cabinets didn't match the color of the granite counter tops. After getting several quotes, none of which would do it all (remove wall paper and paint, add crown molding, paint cupboards), Interiors by Thomas gave me a turn key quote, which was even lower than some of the other bids for just part of the job. They were here a week and made magic happen in my kitchen! Every crew member was professional, polite, and skilled. Tom was involved in every part of the job, from helping me choose the colors to work with my granite, to coming to inspect the finished job. I'm beyond thrilled with the quality of their work and will definitely use them again for any other home improvement projects! Thank you Interiors by Thomas!

BUYER BEWARE!
QUALIZONA = SHADY, LIARS & THIEVES!

CONS - TOO MANY TO FULLY CAPTURE!

Mike (one of the front men / co-owners @ Qualizona) came out to 'help' with a significant water damage claim.

He is a smooth talker, he is the reason why contractors, in general, have a negative connotation associated with the contractor community, and unfortunately, I fell for it.

He quickly provided all sorts of details and stories about the high quality work which his company is known for & quick turnarounds he promised to complete to get my home back to its pre-damage state. He also spun a tale which firmly created a 'fear' environment, stating work must begin ASAP or insurance would not pay for the damages, and how he would be the only person to trust in this process. He claimed this was because insurance companies ALWAYS cheat policy holders. He also claimed the goal of your insurance company is to NOT help you, and only pay for as little as possible. ALL lies!!

Mike capitalized on my lack of experience with insurance claims, the full scope involved with the repair, and what he fabricated as he described of how things really work with insurance claims to his advantage.  

Mike created an 'us' (Qualizona & me) vs the evil insurance industry scenario leveraging the fabricated tale he told. He used this to have me sign a 'standard' & very 'contractor-friendly' contract immediately. The contract actually served to limit my rights,  granted me no ability to cancel, nor get my deductible returned, put no responsibility on Qualizona to perform work within any time period, and no time line which work must be completed by.

He stated I was in the best hands possible, that he was a former insurance claim adjuster & new all their tricks, and that Qualizona would be there any needed to help to ensure that all work would be completed within a two weeks maximum after signing the contract & paying him the deductible immediately via a personal check. As described below this could not be further from the truth.  

He also claimed I needed to sign his contract immediately to allow work to begin, and that Qualizona could begin working right then and there, while also managing the whole claim for me.

Sounded great! ... but then reality hit.

The next thing that happened was Mike received that signature on his contract, and a check from me to him (not Qualizona) for $1k to cover my deductible required by home insurance.

Then Mike was kind enough to 'get right go work' completing about $150 worth of work towards the ~$20k total damage associated with the insurance claim. He then left my home in a VERY messy state, debris was EVERYWHERE. He deposited my check, and then he completed ghosted me for about 3 weeks. ZERO communication at all - I tried calling, emailing, contacting Hassan, leaving voicemails & emails daily - no replies from any one at Qualizona was received for weeks!!

When Mike finally was able to briefly communicate, he often hung up mid conversation, and NOT ONCE did he, nor anyone from Qualizona show up as promised. He had all types of excuses ready (phone service issues, his phone breaking, his phone got lost, issues with his cell phone carrier resulting in it not working, flooding had taken down his internet connection, his truck had broken etc... the list goes on & on)...

Mike has many other fabricated tales, often ones that contradicted his previous stories - he lied SO much he became unable to recall which tales he had told me.

My insurance company reviewed Qualizona's quote and helped me understand what the scope of work that Qualizona had included in their quote to get my home back to pre-damage condition.

Only through the support of my insurance  company, and working to align work activities actually started, did we noticed Mike / his crew had only PARTIALLY completed one very minor item from the contract we both signed. The value of the work which was only  partially completed was really only worth $150 total, when compared to the contract we signed.

Mike then continued to dodge any work he had promised to complete for months. Eventually I had to just accept that he stole my $1k deductible, and I interviewed a few other contractors, picked the best contractor company from  the ones which I interviewed (they proved to be reputable, honest & quick workers, who completed the full repair in 3.5 days) .

I also found out many more lies that Mike had told as time passed. Some highlights include: Mike stated he was heavily recruited by contractor firms since he was well known & respected in the industry (in reality he really he had recently been fired by his previous employer). He did not have ANY insurance claims adjuster experience at all (as he claimed). He also told me he worked in Italy for years & knew the language, but when I asked him a very basic question in Italian, he had absolutely ZERO Italian language skills.

Fake presentation! The salesman showed us an "actual" cross section of what our new shower wall will look like. More specifically, I was looking at their "proprietary" outer wall layer (acrylic?) material. When it was time to actually select the color of the wall material, the samples material were quite different in thickness and composition. The samples were very thin and flimsy plastic material. The salesman could not explain the drastic differences between the materials. He promised to drop off a sample of the actual material they will use. Three weeks later not a word, I am still waiting and not holding my breath!

These people are awful to deal with... even for contractors. We had water damage in the kitchen, and were going through insurance to get the repairs done.Matt N doesn't adhere to scheduling, doesn't communicate, and will tell you whatever you want to hear, and then not back up his statements. Jake W wanted to rip out all cabinets in the kitchen because they wouldn't "be able to match the color"... yeah, that doesn't sound like padding the bill, aka insurance fraud! The one star is because I can't give zero stars. Avoid this company!

Jerry and his crew did an amazing job!   I am in Texas and needed to find someone to move beds at my parents house in Goodyear.  They moved one king bed up stairs and set it up and then assembled another with electric frame downstairs.   My parents were thrilled with how friendly and helpful Jerry was.  They are so happy they now have someone to call for any other repairs or help they may need.  I would HIGHLY recommend JNB for whatever project you may have.

This review is for the estimate process only. Amanda came to my house and measured, listened to what I wanted for my remodel, and did what no one else did, which was to bring in some sample vanity doors and shower flooring samples. She responded to my emails quickly, was detailed in the estimate, and followed up in a phone call, showing that she really cared about my business. No other remodeler did that. While I wound up signing with another firm, I would definitely keep ABA in mind as an alternative for future work.

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