Best Kitchen Remodels in Phoenix, AZ

I think its fair to say that a large percentage of remodeling projects end with either a desire for divorce, to torch your contractors truck and office, or both. Not so with our most recent significant remodel,

Working with our contractor, Jerry Nowell, his office and the highly skilled and good natured subs he employed, resulted in an experience and outcome that surpassed our expectations. Jerry is a standup guy who was always keeping us updated on all aspects of the project including the good, the bad and, on occasional, ugly. If there were hold ups he was very quick to let us know why and what he had done to address the related issue.. No surprises. When we found ourselves questioning how we wanted to proceed on some aspect of the project, his experience and good eye proved invaluable in the decision process. On many occasions he helped steer us clear of making unnecessarily expensive decisions ,often showing greater concern for our stated budget than we.

Jerry has the unique gift of bringing calm to even the most hectic and potentially stressful aspects of the process. In short we can't recommend him highly enough and or begin to express our true gratitude for his professionalism, honesty and patience throughout the process. Jerry, Yvonne and all the subs, sincerest thanks.

randy and connie

I used Aldana Renovations to do some repairs to my subfloor that had water damage. Andoni came out and did an awesome job of repairing the flooring as reinstalling the laminate above it. His prices were more than fair, he was on time, and worked quickly. I would definitely recommend him.

Highly recommended. Hired them to do some remodeling.  Upgraded my carpet flooring to tile. Also had some drywall repairs with new paint.  They were in time, clean and I didn't feel robbed. Very honest contractor who does quality work.  Highly recommended

We had rain damage a month before the upcoming holidays. To our dismay we needed a new roof and our ceiling repaired/restored. My parents worked with Schott Development and highly recommended them. They came out right away to assess the damage, provided very competitive pricing and were able to schedule us for repairs within weeks.

Their customer service, speed and quality was incredible! Their team replaced our roof underlayment and restored ceiling within 4 days. I highly recommend Schott Development. Save yourself the time and trouble of comparative quotes. Their responsiveness, price and quality is unmatched!

The wax ring was bad on upstairs toilet and water damage was happening under our tiles damaging the sub floor. The rotted ply wood was replaced and new tiles placed. Amazing work. They were reliable. Efficient, affordable, and communicated well.

These guys are awesome! They did a great job remodeling my office! I highly recommend them for everything!

Tony did our parents outside steps with pavers and was very meticulous and is a huge improvement over the aged concrete.

They are using him for a second job to tile their back patio. They highly recommend his company.

We moved here a year and a half ago to a beautiful home, that I truly did love, but it had blue and pink tulip wall paper on the kitchen walls. that just had to go! And, the color of the cabinets didn't match the color of the granite counter tops. After getting several quotes, none of which would do it all (remove wall paper and paint, add crown molding, paint cupboards), Interiors by Thomas gave me a turn key quote, which was even lower than some of the other bids for just part of the job. They were here a week and made magic happen in my kitchen! Every crew member was professional, polite, and skilled. Tom was involved in every part of the job, from helping me choose the colors to work with my granite, to coming to inspect the finished job. I'm beyond thrilled with the quality of their work and will definitely use them again for any other home improvement projects! Thank you Interiors by Thomas!

BUYER BEWARE!
QUALIZONA = SHADY, LIARS & THIEVES!

CONS - TOO MANY TO FULLY CAPTURE!

Mike (one of the front men / co-owners @ Qualizona) came out to 'help' with a significant water damage claim.

He is a smooth talker, he is the reason why contractors, in general, have a negative connotation associated with the contractor community, and unfortunately, I fell for it.

He quickly provided all sorts of details and stories about the high quality work which his company is known for & quick turnarounds he promised to complete to get my home back to its pre-damage state. He also spun a tale which firmly created a 'fear' environment, stating work must begin ASAP or insurance would not pay for the damages, and how he would be the only person to trust in this process. He claimed this was because insurance companies ALWAYS cheat policy holders. He also claimed the goal of your insurance company is to NOT help you, and only pay for as little as possible. ALL lies!!

Mike capitalized on my lack of experience with insurance claims, the full scope involved with the repair, and what he fabricated as he described of how things really work with insurance claims to his advantage.  

Mike created an 'us' (Qualizona & me) vs the evil insurance industry scenario leveraging the fabricated tale he told. He used this to have me sign a 'standard' & very 'contractor-friendly' contract immediately. The contract actually served to limit my rights,  granted me no ability to cancel, nor get my deductible returned, put no responsibility on Qualizona to perform work within any time period, and no time line which work must be completed by.

He stated I was in the best hands possible, that he was a former insurance claim adjuster & new all their tricks, and that Qualizona would be there any needed to help to ensure that all work would be completed within a two weeks maximum after signing the contract & paying him the deductible immediately via a personal check. As described below this could not be further from the truth.  

He also claimed I needed to sign his contract immediately to allow work to begin, and that Qualizona could begin working right then and there, while also managing the whole claim for me.

Sounded great! ... but then reality hit.

The next thing that happened was Mike received that signature on his contract, and a check from me to him (not Qualizona) for $1k to cover my deductible required by home insurance.

Then Mike was kind enough to 'get right go work' completing about $150 worth of work towards the ~$20k total damage associated with the insurance claim. He then left my home in a VERY messy state, debris was EVERYWHERE. He deposited my check, and then he completed ghosted me for about 3 weeks. ZERO communication at all - I tried calling, emailing, contacting Hassan, leaving voicemails & emails daily - no replies from any one at Qualizona was received for weeks!!

When Mike finally was able to briefly communicate, he often hung up mid conversation, and NOT ONCE did he, nor anyone from Qualizona show up as promised. He had all types of excuses ready (phone service issues, his phone breaking, his phone got lost, issues with his cell phone carrier resulting in it not working, flooding had taken down his internet connection, his truck had broken etc... the list goes on & on)...

Mike has many other fabricated tales, often ones that contradicted his previous stories - he lied SO much he became unable to recall which tales he had told me.

My insurance company reviewed Qualizona's quote and helped me understand what the scope of work that Qualizona had included in their quote to get my home back to pre-damage condition.

Only through the support of my insurance  company, and working to align work activities actually started, did we noticed Mike / his crew had only PARTIALLY completed one very minor item from the contract we both signed. The value of the work which was only  partially completed was really only worth $150 total, when compared to the contract we signed.

Mike then continued to dodge any work he had promised to complete for months. Eventually I had to just accept that he stole my $1k deductible, and I interviewed a few other contractors, picked the best contractor company from  the ones which I interviewed (they proved to be reputable, honest & quick workers, who completed the full repair in 3.5 days) .

I also found out many more lies that Mike had told as time passed. Some highlights include: Mike stated he was heavily recruited by contractor firms since he was well known & respected in the industry (in reality he really he had recently been fired by his previous employer). He did not have ANY insurance claims adjuster experience at all (as he claimed). He also told me he worked in Italy for years & knew the language, but when I asked him a very basic question in Italian, he had absolutely ZERO Italian language skills.

Overpriced with aggressive sales tactics.  They get referrals from Lowes and Home Depot, and leverage that to try and charge very high prices.
I called them for a rebath, because I had a shower valve leak inside the wall.

Sales tactics similar to what you would get from a user car sale shop: pushing single panel product, which does not look good and they overcharge for.  Then their prices for tiles are even higher, with a net price double what competitors will offer.
Scare tactics like: "if you have mold it could be hundreds of thousands of dollars".  They ran a humidity meter saying along a wall saying that water had leaked through; it was completely wrong as the leak was on the other side with no issue whatsoever in the spot where they ran their meter.  Then the rep just flashed a price on a tablet, with no details, and pushed us to sign.  I replied that we were only shopping around at that point.  I indicated their prices were high and the rep agreed to follow up and send us the detailed quote.  We never received that detailed quote..

I had a water leak under the floor in my bathroom resulting in the entire bathroom having to be ripped out. Shower, tub, floor drywall, etc. Patterson homes did an incredible job of putting it all back together and I have to give special kudos to Spencer who is so great to work with. Any time I needed to get a hold of him I would text and he would respond right away. He was totally on top of all the contractors that had to come and go for various parts of the repair/renovation. I really appreciate all the effort he put into getting this bathroom repairedand it's now better than it was before.

Jerry and his crew did an amazing job!   I am in Texas and needed to find someone to move beds at my parents house in Goodyear.  They moved one king bed up stairs and set it up and then assembled another with electric frame downstairs.   My parents were thrilled with how friendly and helpful Jerry was.  They are so happy they now have someone to call for any other repairs or help they may need.  I would HIGHLY recommend JNB for whatever project you may have.

ABA just completed two bathrooms in my home. The workmanship was quality but it took a long time to get some products. All workers that came to our home were pleasant and accommodating to our wishes. We recommend this company.

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