Best Kitchen Remodels in Phoenix, AZ

I think its fair to say that a large percentage of remodeling projects end with either a desire for divorce, to torch your contractors truck and office, or both. Not so with our most recent significant remodel,

Working with our contractor, Jerry Nowell, his office and the highly skilled and good natured subs he employed, resulted in an experience and outcome that surpassed our expectations. Jerry is a standup guy who was always keeping us updated on all aspects of the project including the good, the bad and, on occasional, ugly. If there were hold ups he was very quick to let us know why and what he had done to address the related issue.. No surprises. When we found ourselves questioning how we wanted to proceed on some aspect of the project, his experience and good eye proved invaluable in the decision process. On many occasions he helped steer us clear of making unnecessarily expensive decisions ,often showing greater concern for our stated budget than we.

Jerry has the unique gift of bringing calm to even the most hectic and potentially stressful aspects of the process. In short we can't recommend him highly enough and or begin to express our true gratitude for his professionalism, honesty and patience throughout the process. Jerry, Yvonne and all the subs, sincerest thanks.

randy and connie

I used Aldana Renovations to do some repairs to my subfloor that had water damage. Andoni came out and did an awesome job of repairing the flooring as reinstalling the laminate above it. His prices were more than fair, he was on time, and worked quickly. I would definitely recommend him.

Ever since I moved into my condo in Sun City, during the heavy rains, water would seep under the patio door into the Arizona room. I had people tell me that it couldn't be repaired. But Joe and Jeff came out, took off the whole door, fixed the problem with the bottom plate not being sealed down properly, replaced the trim, and even put new trim around the two patio windows. The wall with the patio door was not even tightly fastened down, so it moved! They fixed all of those things, including several issues not in the initial quote, at no extra charge. I was also doing some remodeling in my bathroom but had gotten stuck. So, while they were here for the patio door, Joe also did some work in the bathroom, even though that was not why they had come out. They were wonderful! I highly recommend Joe and Efficient Home Pro.

Donna Doft

So, I am in the middle of a remodel with Schott.  I have to give them extreme credit.  I am redoing my kitchen and building out my fireplace, as well as replacing all the counters in my bathroom.  To begin, they were very much on time and reliable during the quote process.  Their quotes were detailed and extremely easy to understand.  There were no hidden costs or details.  They ran through the project with me a few times, making sure that it was what I wanted and even made a few suggestions.

His right hand guys are Shane and Jim.  Both of them are amazing.  Shane will come out and bid the job and Jim runs the job.  Shane initially came out with Chris and we went through the job.  Then, he came out again to check things out.  THEN, he brought Jim and met with my interior designer and went through the job AGAIN to make sure that everything was correct.

Jim runs the job and he literally texts and calls all the time and gives updates.  He stays on schedule and really tries to accommodate the living situation for the person in the home.  For example, I needed my stove for Thanksgiving but we were installing the granite.  He made sure that I had a working stove so I could at least cook after the counters were installed.  It was just a kind thing to do, that he really didn't have to do, but he made it work just to make me happy.  I mean, that says a lot.   I seriously can't say enough about these guys.

The reliability and honesty factors are two of the most important things to me.  These guys won't walk off the job.  They have a portal where you can track progress and Jim is CONSTANTLY in contact with you, explaining what is going on and where the project is.  Sometimes, he will literally call me first thing in the morning to make sure I know what is going on for the day. He has even sped up some of the timeline, which was remarkable.  And through it all, he makes sure that his guys clean up as best they can, each day.

A remodel is a daunting experience, so it's really important to have people you trust running it.  That's actually really worth something.  These guys are not the cheapest, but definitely not the most expensive, either.

There have been some minor bumps with the remodel, but I was fully expecting that.  And, fyi, anyone should expect bumps and bruises during a remodel.  What is most important is that, whenever an issue popped up or a problem occurred, they immediately call and advised me.  They didn't try to minimize the issue or cast blame on anyone.  They just said, "don't worry, we will fix it."  And they did.  You can't really ask for more than that, either.  Mistakes will happen - - but the question is how are those mistakes handled.    I will update this review when the remodel is done.  But, thus far, I would recommend them to anyone...

The wax ring was bad on upstairs toilet and water damage was happening under our tiles damaging the sub floor. The rotted ply wood was replaced and new tiles placed. Amazing work. They were reliable. Efficient, affordable, and communicated well.

These guys are awesome! They did a great job remodeling my office! I highly recommend them for everything!

We used them to replace our baseboards. Excellent job. I would highly recommend them and would definitely use them again. Very organized, cleaned up as they worked, and very easy to work with.

I used the handyman services through Interiors by Thomas and was very disappointed in their pricing.  I want to warn anyone who uses this service to ask for a written estimate.  They sent out and charged for two handymen to pull the cartridge in my shower.  I felt the charge varied from the verbal estimate but was unable to challenge the bill because I did not have a written estimate.  They were very nice and I am very satisfied with the work they performed but am still perplexed at why it took two handymen instead of one.  I discussed the issue with this business but was left with paying the higher charge.

I'm a retired builder, and I know good work and good service when I see it. For every step of the way in my water damage repair project, Qualizona's attention to detail and customer satisfaction/communications  were exceptional. Keep up the good work, guys!

We are replacing our master shower and scheduled our appointment but also went to visit the Peoria showroom to get an idea ahead of time.  The showroom is beautiful, but there are no prices.  Not even a ballpark, or "this shower cost xxx" to be found.  We knew there were three styles of shower materials - tile, natural stone, and what I'm going to call plastic.  It's not plastic, the sales guy had a name for it, but it's basically synthetic with the look of textured tile.  

The salesman arrived 10 minutes early, but right away it became clear how this was going to go.  Two prior estimates took about 30 min each, and I was willing to commit an hour today.  This was like a sales scene out of a movie... I'm not one to spend a lot of time chatting, but clearly step #1 is the "get to know your customer" phase.  I was working from home, so I don't have a ton of time to BS, so I took him into the bathroom, showed him our shower and said we would like a quote on each of the three options you have, tile, stone, and plastic.  Seemed simple enough... little did I know what was coming...

First he informed me that he needed to measure and draw up a schematic of my entire house.  Really, the whole house, for a shower replacement?  Yes, I was told, permitting in some cities including mine require it.   I suggested that we go through the quote process first, because depending on that we might not even need to draw my entire house, but was told, "No, we have to do this first."  So for 15-20 minutes he went around measuring and completing his drawing.  At this point I had about 40 minutes more I was willing to commit.  He let my wife and I know that he would not be done by then, but could likely finish up without me.

When my wife asked if the stone was less expensive than the tile, he informed us that the stone was the most expensive, and in our case would be at least $15,000.  (At this point I should mention that we have a phone booth shower.  Very basic, standard installed by the builder, 3 1/2 feet by 3 1/2 feet.  It's not a tub conversion, it's not big, it's literally the size of a phone booth.)  I let him know $15k wasn't going to work for us, so we just saved time not having to price out the stone.  He added that tile would be about the same, so I said we could skip that one too.  Little did I know that he would still be in my house an hour later.

At this point he went to his car for 15 minutes or so, presumably to write up the estimate.  He returned and we began phase 2: "Shame the customer into thinking they must buy the shower or else risk 'hundreds or thousands of dollars of damage' if they don't".  Pull out the ipad, and we were shown a presentation that started with a video of our bathroom, and him doing the voice over pointing our the flaws in the shower.  Nothing new here, yes we are replacing it.  Then the presentation goes into the "We are the best and only company that can do this" portion, with several slides dedicated to maps of the US covered in dots, logos of companies they work with, and all the reasons why we should be using Rebath and not a competitor.  I am told by friends of mine (who are in sales) that most people love this.  I hate it.  I don't care how many people you have helped country wide, or who you partner with, I just want a shower.

Next we got a demonstration on why we shouldn't use tile (although we had ruled it out, and also they sell it?) because it is porous, leading to massive potential water damage.  He had us pick the shower door (didn't see options, just said 'frameless'), specific shower head and handle (from pics), and the actual color and style of the material for the shower.  

Finally, we reached the "closing" which included the classic line, "So besides price, is there any other reason we wouldn't be able to get a deposit and get this scheduled today?"  Me: "Oh we are not buying a shower today, we'd like to know the price."  Finally he slowly turns the ipad around for the big reveal...  $18,200 but with incentives could get down to $16,500.  WTF.

This review isn't a knock on the sales guy but more the process that Rebath operates under.  I'm sure he was doing what he was told to do.  Their products look great in the showroom.  Their crews probably do good work (although read the other reviews here too).   But I will never buy something that I need to be "sold" or talked into.  And we ruled out stone and tile due to the cost of $15k, then spent an hour picking colors and styles for him to come back with a quote of $18k?  This is a basic shower.  No seat/bench, no cut outs, nothing special.  There was no breakdown of the price, just the total.

So...word of caution:  If you go with these guys, prepare to invest a lot of time - even more time than it took to read this review.  Maybe my review will save you the 90 minutes I won't be getting back.  They will be your most expensive option.  My two other quotes before Rebath were half the cost.

These people are awful to deal with... even for contractors. We had water damage in the kitchen, and were going through insurance to get the repairs done.Matt N doesn't adhere to scheduling, doesn't communicate, and will tell you whatever you want to hear, and then not back up his statements. Jake W wanted to rip out all cabinets in the kitchen because they wouldn't "be able to match the color"... yeah, that doesn't sound like padding the bill, aka insurance fraud! The one star is because I can't give zero stars. Avoid this company!

They didn't show up after we agreed on the date and time. I didn't find out until I asked my Tennant if the issues were addressed. He said he didn't even call or text to let him know he wouldn't show. He also had my number and didn't call or text.

This review is for the estimate process only. Amanda came to my house and measured, listened to what I wanted for my remodel, and did what no one else did, which was to bring in some sample vanity doors and shower flooring samples. She responded to my emails quickly, was detailed in the estimate, and followed up in a phone call, showing that she really cared about my business. No other remodeler did that. While I wound up signing with another firm, I would definitely keep ABA in mind as an alternative for future work.

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