Best Kitchen Remodels in Phoenix, AZ

We feel truly blessed for working with Integrity Luxury Homes to build our home. When we decided to build a custom home, we interviewed over 10 potential builders and as soon as we met Jerry we knew he was the perfect fit for us. From our meeting with Jerry, we immediately felt like we could trust him.  Jerry and Yvonne were absolutely amazing throughout the whole process. We are a younger family and this was our first build, so we had a lot of unknowns. They were very supportive and we felt like they were our family supporting us throughout the whole build. They always gave us sound and honest advice and stayed mindful of our budget. Jerry's many years of experience were evident throughout the whole building process. From initial planning, going to pick out finishings, accounting, budgeting, staying on top of subcontractors, everything was absolutely amazing. We built our dream home and we couldn't have done it without Integrity Luxury Homes!

The Krunic Family

Tony his team literally saved me from a nightmare.  I hired someone who was getting their company up and going to make my brick wall higher in my backyard.  It was originally only 5ft tall and everyone could see in my backyard. This new company completely botched the wall and was not unstained it correctly.  I had to fire them on the spot but they've already created such a mess.  I contacted Tony to come check out the horrible job to see if he could provide me a estimate. He came out the next day and let me know what all needed to be done to correct the issue and finish the job.  The estimate was a fairly priced for the work ahead.  I agreed and he came back the next day with his team.  They had my wall done within hours which included reinforcing and correcting the problem from the first company.  He was super professional,  cleaned up their mess ALONG with the previous company mess  and the communication was great. I highly recommend Aldana Renovation

Efficient Home Pros came out on a weekend with short notice to fix our main door.  Robert was in and out quickly and the door works great after he was finished!  Thank You!

A Very forthright and honest Contractor!  I was lucky enough to meet with Chris Schott regarding multiple business matters. He was prompt, courteous and always ready to be helpful. Additionally he will give you an honest assessment of your situation, and not deliberately hide anything for later. (a situation I experienced with a lesser company)
I highly recommend him and his company for anything they say they can do. They Will.   Thanks!

The wax ring was bad on upstairs toilet and water damage was happening under our tiles damaging the sub floor. The rotted ply wood was replaced and new tiles placed. Amazing work. They were reliable. Efficient, affordable, and communicated well.

These guys are awesome! They did a great job remodeling my office! I highly recommend them for everything!

We used them to replace our baseboards. Excellent job. I would highly recommend them and would definitely use them again. Very organized, cleaned up as they worked, and very easy to work with.

I have always believed in hiring close to home.  Big mistake thinking like that!   I should have researched Interiors by Thomas more thoroughly and his workmanship and hands on way more carefully.  The whole time the new cabinets were being added and painted, never once did Tom come out and check his crew or even call to see how things were going. Yes there were major problems and it took 2 weeks to get corrections made.  Unsatisfactory business sense and attitude from Thomas.  No, I will not recommend this business, I truly feel he needs to learn how to deal with people and to sit with the client before said project is started so items can be corrected in the beginning.

BUYER BEWARE!
QUALIZONA = SHADY, LIARS & THIEVES!

CONS - TOO MANY TO FULLY CAPTURE!

Mike (one of the front men / co-owners @ Qualizona) came out to 'help' with a significant water damage claim.

He is a smooth talker, he is the reason why contractors, in general, have a negative connotation associated with the contractor community, and unfortunately, I fell for it.

He quickly provided all sorts of details and stories about the high quality work which his company is known for & quick turnarounds he promised to complete to get my home back to its pre-damage state. He also spun a tale which firmly created a 'fear' environment, stating work must begin ASAP or insurance would not pay for the damages, and how he would be the only person to trust in this process. He claimed this was because insurance companies ALWAYS cheat policy holders. He also claimed the goal of your insurance company is to NOT help you, and only pay for as little as possible. ALL lies!!

Mike capitalized on my lack of experience with insurance claims, the full scope involved with the repair, and what he fabricated as he described of how things really work with insurance claims to his advantage.  

Mike created an 'us' (Qualizona & me) vs the evil insurance industry scenario leveraging the fabricated tale he told. He used this to have me sign a 'standard' & very 'contractor-friendly' contract immediately. The contract actually served to limit my rights,  granted me no ability to cancel, nor get my deductible returned, put no responsibility on Qualizona to perform work within any time period, and no time line which work must be completed by.

He stated I was in the best hands possible, that he was a former insurance claim adjuster & new all their tricks, and that Qualizona would be there any needed to help to ensure that all work would be completed within a two weeks maximum after signing the contract & paying him the deductible immediately via a personal check. As described below this could not be further from the truth.  

He also claimed I needed to sign his contract immediately to allow work to begin, and that Qualizona could begin working right then and there, while also managing the whole claim for me.

Sounded great! ... but then reality hit.

The next thing that happened was Mike received that signature on his contract, and a check from me to him (not Qualizona) for $1k to cover my deductible required by home insurance.

Then Mike was kind enough to 'get right go work' completing about $150 worth of work towards the ~$20k total damage associated with the insurance claim. He then left my home in a VERY messy state, debris was EVERYWHERE. He deposited my check, and then he completed ghosted me for about 3 weeks. ZERO communication at all - I tried calling, emailing, contacting Hassan, leaving voicemails & emails daily - no replies from any one at Qualizona was received for weeks!!

When Mike finally was able to briefly communicate, he often hung up mid conversation, and NOT ONCE did he, nor anyone from Qualizona show up as promised. He had all types of excuses ready (phone service issues, his phone breaking, his phone got lost, issues with his cell phone carrier resulting in it not working, flooding had taken down his internet connection, his truck had broken etc... the list goes on & on)...

Mike has many other fabricated tales, often ones that contradicted his previous stories - he lied SO much he became unable to recall which tales he had told me.

My insurance company reviewed Qualizona's quote and helped me understand what the scope of work that Qualizona had included in their quote to get my home back to pre-damage condition.

Only through the support of my insurance  company, and working to align work activities actually started, did we noticed Mike / his crew had only PARTIALLY completed one very minor item from the contract we both signed. The value of the work which was only  partially completed was really only worth $150 total, when compared to the contract we signed.

Mike then continued to dodge any work he had promised to complete for months. Eventually I had to just accept that he stole my $1k deductible, and I interviewed a few other contractors, picked the best contractor company from  the ones which I interviewed (they proved to be reputable, honest & quick workers, who completed the full repair in 3.5 days) .

I also found out many more lies that Mike had told as time passed. Some highlights include: Mike stated he was heavily recruited by contractor firms since he was well known & respected in the industry (in reality he really he had recently been fired by his previous employer). He did not have ANY insurance claims adjuster experience at all (as he claimed). He also told me he worked in Italy for years & knew the language, but when I asked him a very basic question in Italian, he had absolutely ZERO Italian language skills.

So we want to remodel our bathroom go to the box stores we get the brochure we call it they send out a "glorified sales person". The first five minutes says let's get to know my people and then they give us the stupid sales pitch and instead of they wanting to measure my bathroom they want to measure my entire house and then try to charge me $15,000 per bathroom to remodel my bathtub with very cheap material we had to hire a independent contractor because they were ripping us off. Don't even bother using them such a sales gimmick it's disgusting they won't even itemize any parts or materials they say they can't do that. They also want to show us some video they made of how their top remodeling company in the western United States and all the box chain stores use them. Just don't appreciate the sales tactics. Don't get me wrong the person that did come out was very nice but she works for a very devious company she had to tell us that the company does background checks on all their employees so we should feel a peace of mind knowing that somebody with a clean record is in our house and we're not how that makes me feel or my family but didn't make me feel all warm and fuzzy.

Was referred through another website. When they contacted, looked them up on the state licensing website and couldn't find them as actively licensed (azroc.gov for reference). Asked them for their license number. Crickets. That was more than 48 hours ago. I don't really expect a call ba

They didn't show up after we agreed on the date and time. I didn't find out until I asked my Tennant if the issues were addressed. He said he didn't even call or text to let him know he wouldn't show. He also had my number and didn't call or text.

****SLIMY, LYING, ZERO INTEGRITY**** DON'T WASTE YOUR TIME
Joe, the GC/owner, lied repeatedly throughout the project. He does NOT ever accept any responsibility for his severe inability to communicate with his sub's, us, and his vendor's about the project details. Expect to foreman your own job if you want it done right. MY husband was the foreman from start to finish. Every single sub contractor that came over, every single time never had any direction or idea what to do.
Rather than having integrity and doing what's ethical when mistakes were made *THERE WERE ALOT* by taking responsibility for them, Joe instead placed the blame on me and my husband. EVERY SINGLE TIME. The project went 2.5 months over due date. He continued to give excuses from being too busy to handle the load, to having medical issues, to finally him blaming Covid for the delay.
The final outcome is acceptable, only because my husband spent the time during work giving direction to the sub contractor's and away from work to be home to QC the sub contracto'r work. It's concerning to think how bad it could've been because Joe doesn't have any method for managing his jobs, communicating effectively with anyone, and he doesn't utilize any quality guidelines.
TERRIBLE EXPERIENCE!

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