Best Kitchen Remodels in Phoenix, AZ

I think its fair to say that a large percentage of remodeling projects end with either a desire for divorce, to torch your contractors truck and office, or both. Not so with our most recent significant remodel,

Working with our contractor, Jerry Nowell, his office and the highly skilled and good natured subs he employed, resulted in an experience and outcome that surpassed our expectations. Jerry is a standup guy who was always keeping us updated on all aspects of the project including the good, the bad and, on occasional, ugly. If there were hold ups he was very quick to let us know why and what he had done to address the related issue.. No surprises. When we found ourselves questioning how we wanted to proceed on some aspect of the project, his experience and good eye proved invaluable in the decision process. On many occasions he helped steer us clear of making unnecessarily expensive decisions ,often showing greater concern for our stated budget than we.

Jerry has the unique gift of bringing calm to even the most hectic and potentially stressful aspects of the process. In short we can't recommend him highly enough and or begin to express our true gratitude for his professionalism, honesty and patience throughout the process. Jerry, Yvonne and all the subs, sincerest thanks.

randy and connie

I used Aldana Renovations to do some repairs to my subfloor that had water damage. Andoni came out and did an awesome job of repairing the flooring as reinstalling the laminate above it. His prices were more than fair, he was on time, and worked quickly. I would definitely recommend him.

Ever since I moved into my condo in Sun City, during the heavy rains, water would seep under the patio door into the Arizona room. I had people tell me that it couldn't be repaired. But Joe and Jeff came out, took off the whole door, fixed the problem with the bottom plate not being sealed down properly, replaced the trim, and even put new trim around the two patio windows. The wall with the patio door was not even tightly fastened down, so it moved! They fixed all of those things, including several issues not in the initial quote, at no extra charge. I was also doing some remodeling in my bathroom but had gotten stuck. So, while they were here for the patio door, Joe also did some work in the bathroom, even though that was not why they had come out. They were wonderful! I highly recommend Joe and Efficient Home Pro.

Donna Doft

Amazing company!

Owner Chris Schott I know personally he and his company are the definition of integrity. I have seen some of the work his company has done and its very impressive. Keep up the good work Schott Development I will refer all my friends and family to this great company!

Michael Whittemore

Water damage from AC condisation   pipe being plugged up. Two story house and we were out of town when this happened. We are very happy that
Kim and  Kyle King with Diversified Remodeling LLC
Came to the rescue.

These guys are awesome! They did a great job remodeling my office! I highly recommend them for everything!

We used them to replace our baseboards. Excellent job. I would highly recommend them and would definitely use them again. Very organized, cleaned up as they worked, and very easy to work with.

We had several contractors for bids to update our kitchen and bathrooms and out of all of them, Interiors by Thomas was the only one that had a detailed description with the line by line itemization of the cost. After discussing our final options we chose this company and even though we have not yet started our project, the customer service we have received from Tom, Ronnie and Lindsay has been excellent. After our project is completed, I will do another review but I think it will also be a 5 star!

BUYER BEWARE!
QUALIZONA = SHADY, LIARS & THIEVES!

CONS - TOO MANY TO FULLY CAPTURE!

Mike (one of the front men / co-owners @ Qualizona) came out to 'help' with a significant water damage claim.

He is a smooth talker, he is the reason why contractors, in general, have a negative connotation associated with the contractor community, and unfortunately, I fell for it.

He quickly provided all sorts of details and stories about the high quality work which his company is known for & quick turnarounds he promised to complete to get my home back to its pre-damage state. He also spun a tale which firmly created a 'fear' environment, stating work must begin ASAP or insurance would not pay for the damages, and how he would be the only person to trust in this process. He claimed this was because insurance companies ALWAYS cheat policy holders. He also claimed the goal of your insurance company is to NOT help you, and only pay for as little as possible. ALL lies!!

Mike capitalized on my lack of experience with insurance claims, the full scope involved with the repair, and what he fabricated as he described of how things really work with insurance claims to his advantage.  

Mike created an 'us' (Qualizona & me) vs the evil insurance industry scenario leveraging the fabricated tale he told. He used this to have me sign a 'standard' & very 'contractor-friendly' contract immediately. The contract actually served to limit my rights,  granted me no ability to cancel, nor get my deductible returned, put no responsibility on Qualizona to perform work within any time period, and no time line which work must be completed by.

He stated I was in the best hands possible, that he was a former insurance claim adjuster & new all their tricks, and that Qualizona would be there any needed to help to ensure that all work would be completed within a two weeks maximum after signing the contract & paying him the deductible immediately via a personal check. As described below this could not be further from the truth.  

He also claimed I needed to sign his contract immediately to allow work to begin, and that Qualizona could begin working right then and there, while also managing the whole claim for me.

Sounded great! ... but then reality hit.

The next thing that happened was Mike received that signature on his contract, and a check from me to him (not Qualizona) for $1k to cover my deductible required by home insurance.

Then Mike was kind enough to 'get right go work' completing about $150 worth of work towards the ~$20k total damage associated with the insurance claim. He then left my home in a VERY messy state, debris was EVERYWHERE. He deposited my check, and then he completed ghosted me for about 3 weeks. ZERO communication at all - I tried calling, emailing, contacting Hassan, leaving voicemails & emails daily - no replies from any one at Qualizona was received for weeks!!

When Mike finally was able to briefly communicate, he often hung up mid conversation, and NOT ONCE did he, nor anyone from Qualizona show up as promised. He had all types of excuses ready (phone service issues, his phone breaking, his phone got lost, issues with his cell phone carrier resulting in it not working, flooding had taken down his internet connection, his truck had broken etc... the list goes on & on)...

Mike has many other fabricated tales, often ones that contradicted his previous stories - he lied SO much he became unable to recall which tales he had told me.

My insurance company reviewed Qualizona's quote and helped me understand what the scope of work that Qualizona had included in their quote to get my home back to pre-damage condition.

Only through the support of my insurance  company, and working to align work activities actually started, did we noticed Mike / his crew had only PARTIALLY completed one very minor item from the contract we both signed. The value of the work which was only  partially completed was really only worth $150 total, when compared to the contract we signed.

Mike then continued to dodge any work he had promised to complete for months. Eventually I had to just accept that he stole my $1k deductible, and I interviewed a few other contractors, picked the best contractor company from  the ones which I interviewed (they proved to be reputable, honest & quick workers, who completed the full repair in 3.5 days) .

I also found out many more lies that Mike had told as time passed. Some highlights include: Mike stated he was heavily recruited by contractor firms since he was well known & respected in the industry (in reality he really he had recently been fired by his previous employer). He did not have ANY insurance claims adjuster experience at all (as he claimed). He also told me he worked in Italy for years & knew the language, but when I asked him a very basic question in Italian, he had absolutely ZERO Italian language skills.

First thing let me say this.  Dont use this company for your bath updates.
The sales man came over and was not wearing a mask, he sat down and told us what to expect.  I thought he would provide us with choices on colors and things like that.  He went out to his car and brought back white tiles and nothing else.  He gave us the estimate which seemed very high but after doing research, it was normal.   It took two months for us to get an appointment, which is not a good sign.  The workers came on time and did everything in 5 days.  It was beautiful and they did an amazing job, however we were then told glass would take about 2 weeks.  So now I have this shower that I cannot use.  After 2 weeks I sent them a messaging asking where my glass was, was told it takes time to make.  So today the glass finally showed up and they installed it, telling us we cant use it for 24 hours.

Seriously, not being about to use a new shower now going on 4 weeks is not what I expected.  I understand that Covid 19 is crazy right now but a process I thought would take a couple of weeks took over 3 months to compete.  I would not recommend this company to anyone.

Patterson did the flooring in our two story home and it came out great. We had a budget, specific flooring, and a small timeline but Sam Matei was able to meet all of our needs and we couldn't be happier. We will definitely use Patterson for all of our remodeling needs!

Jerry and his crew did an amazing job!   I am in Texas and needed to find someone to move beds at my parents house in Goodyear.  They moved one king bed up stairs and set it up and then assembled another with electric frame downstairs.   My parents were thrilled with how friendly and helpful Jerry was.  They are so happy they now have someone to call for any other repairs or help they may need.  I would HIGHLY recommend JNB for whatever project you may have.

This review is for the estimate process only. Amanda came to my house and measured, listened to what I wanted for my remodel, and did what no one else did, which was to bring in some sample vanity doors and shower flooring samples. She responded to my emails quickly, was detailed in the estimate, and followed up in a phone call, showing that she really cared about my business. No other remodeler did that. While I wound up signing with another firm, I would definitely keep ABA in mind as an alternative for future work.

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