Best Kitchen Remodels in Phoenix, AZ

I think its fair to say that a large percentage of remodeling projects end with either a desire for divorce, to torch your contractors truck and office, or both. Not so with our most recent significant remodel,

Working with our contractor, Jerry Nowell, his office and the highly skilled and good natured subs he employed, resulted in an experience and outcome that surpassed our expectations. Jerry is a standup guy who was always keeping us updated on all aspects of the project including the good, the bad and, on occasional, ugly. If there were hold ups he was very quick to let us know why and what he had done to address the related issue.. No surprises. When we found ourselves questioning how we wanted to proceed on some aspect of the project, his experience and good eye proved invaluable in the decision process. On many occasions he helped steer us clear of making unnecessarily expensive decisions ,often showing greater concern for our stated budget than we.

Jerry has the unique gift of bringing calm to even the most hectic and potentially stressful aspects of the process. In short we can't recommend him highly enough and or begin to express our true gratitude for his professionalism, honesty and patience throughout the process. Jerry, Yvonne and all the subs, sincerest thanks.

randy and connie

Tony his team literally saved me from a nightmare.  I hired someone who was getting their company up and going to make my brick wall higher in my backyard.  It was originally only 5ft tall and everyone could see in my backyard. This new company completely botched the wall and was not unstained it correctly.  I had to fire them on the spot but they've already created such a mess.  I contacted Tony to come check out the horrible job to see if he could provide me a estimate. He came out the next day and let me know what all needed to be done to correct the issue and finish the job.  The estimate was a fairly priced for the work ahead.  I agreed and he came back the next day with his team.  They had my wall done within hours which included reinforcing and correcting the problem from the first company.  He was super professional,  cleaned up their mess ALONG with the previous company mess  and the communication was great. I highly recommend Aldana Renovation

Efficient Home Pros came out on a weekend with short notice to fix our main door.  Robert was in and out quickly and the door works great after he was finished!  Thank You!

I meet Chris through a realtor's design person who recommended Chris Schott Development to spruce up our kitchen with new back splash and tiling of a fireplace.   He sent the best tile man I have ever seen hang tile.  It was perfectly done, neat, and not over the top expensive.  It looks beautiful and it made the whole room look fresh and updated.  

Then I wanted to remodel our bathroom.  Afraid of the cost for such a large remodel, I asked around and called some recommended contractors, two of which never showed up and one who came by but then never returned my calls or sent a bid to do the remodel.  

So, I called Chris. He and Aaron arrived in short order taking in all my ideas (some pretty silly I am sure) and we talked through all the possibilities.   Chris and Aaron paid so much attention to detail and took the extra time to explain how and why things needed to selected or installed in a certain manner in the bathroom.

Chris and his team helped me with this remodel during a very difficult family time and showed great compassion.  Chris's team instinctively understand my struggles with selecting colors, making decisions on lights, and tile yet they remained patient and understanding.  

They are an extremely professional and talented team of hard working honest man. They were prompt, very neat making sure everything was covered, and they went way beyond the scope of the job to make sure I was happy with the end results.  The bathroom turned out very elegant.  I am so proud to show it to very one. Of course, taking people into your master bath is a little strange I suppose.

Chris and Aaron often helped with extra items without any additional cost.  The Schott Development firm has a great deal of integrity and drive to severe their customers in a fair and cost efficient manner.

I would recommend them to anyone for any construction project.

If you're looking for a general contractor, highly recommend Kyle King. We had a wall removed, cabinets and countertops pulled, and some electrical rewiring. He was very flexible with us as changes were made while he progressed with the job. Job was completed faster than expected and was extremely clean throughout the process.  Received several quotes, he was the most competitively priced, great comms, and he's local to Queen Creek. Outstanding quality and couldn't be happier.  Before and after photos:

These guys are awesome! They did a great job remodeling my office! I highly recommend them for everything!

We used them to replace our baseboards. Excellent job. I would highly recommend them and would definitely use them again. Very organized, cleaned up as they worked, and very easy to work with.

Thomas Interiors handled our kitchen reno. Not a huge job but complicated by a long time line with a big hole in the middle of it due to our travel schedule.  
Time lines and budget  were met or beat and the final product met our complete satisfaction.  The advice and suggestions  were all value added and touch up issues at the back end of the project were eagerly and promptly attended to.
Skilled craftsmen handled every aspect of the work and were, without exception, very happy to be employed by Thomas Interiors.

This is the prototypical family business that's well run and looking well positioned for a hand off to the next generation.  A great role model for anyone wanting to build a successful small business in any industry.

BUYER BEWARE!
QUALIZONA = SHADY, LIARS & THIEVES!

CONS - TOO MANY TO FULLY CAPTURE!

Mike (one of the front men / co-owners @ Qualizona) came out to 'help' with a significant water damage claim.

He is a smooth talker, he is the reason why contractors, in general, have a negative connotation associated with the contractor community, and unfortunately, I fell for it.

He quickly provided all sorts of details and stories about the high quality work which his company is known for & quick turnarounds he promised to complete to get my home back to its pre-damage state. He also spun a tale which firmly created a 'fear' environment, stating work must begin ASAP or insurance would not pay for the damages, and how he would be the only person to trust in this process. He claimed this was because insurance companies ALWAYS cheat policy holders. He also claimed the goal of your insurance company is to NOT help you, and only pay for as little as possible. ALL lies!!

Mike capitalized on my lack of experience with insurance claims, the full scope involved with the repair, and what he fabricated as he described of how things really work with insurance claims to his advantage.  

Mike created an 'us' (Qualizona & me) vs the evil insurance industry scenario leveraging the fabricated tale he told. He used this to have me sign a 'standard' & very 'contractor-friendly' contract immediately. The contract actually served to limit my rights,  granted me no ability to cancel, nor get my deductible returned, put no responsibility on Qualizona to perform work within any time period, and no time line which work must be completed by.

He stated I was in the best hands possible, that he was a former insurance claim adjuster & new all their tricks, and that Qualizona would be there any needed to help to ensure that all work would be completed within a two weeks maximum after signing the contract & paying him the deductible immediately via a personal check. As described below this could not be further from the truth.  

He also claimed I needed to sign his contract immediately to allow work to begin, and that Qualizona could begin working right then and there, while also managing the whole claim for me.

Sounded great! ... but then reality hit.

The next thing that happened was Mike received that signature on his contract, and a check from me to him (not Qualizona) for $1k to cover my deductible required by home insurance.

Then Mike was kind enough to 'get right go work' completing about $150 worth of work towards the ~$20k total damage associated with the insurance claim. He then left my home in a VERY messy state, debris was EVERYWHERE. He deposited my check, and then he completed ghosted me for about 3 weeks. ZERO communication at all - I tried calling, emailing, contacting Hassan, leaving voicemails & emails daily - no replies from any one at Qualizona was received for weeks!!

When Mike finally was able to briefly communicate, he often hung up mid conversation, and NOT ONCE did he, nor anyone from Qualizona show up as promised. He had all types of excuses ready (phone service issues, his phone breaking, his phone got lost, issues with his cell phone carrier resulting in it not working, flooding had taken down his internet connection, his truck had broken etc... the list goes on & on)...

Mike has many other fabricated tales, often ones that contradicted his previous stories - he lied SO much he became unable to recall which tales he had told me.

My insurance company reviewed Qualizona's quote and helped me understand what the scope of work that Qualizona had included in their quote to get my home back to pre-damage condition.

Only through the support of my insurance  company, and working to align work activities actually started, did we noticed Mike / his crew had only PARTIALLY completed one very minor item from the contract we both signed. The value of the work which was only  partially completed was really only worth $150 total, when compared to the contract we signed.

Mike then continued to dodge any work he had promised to complete for months. Eventually I had to just accept that he stole my $1k deductible, and I interviewed a few other contractors, picked the best contractor company from  the ones which I interviewed (they proved to be reputable, honest & quick workers, who completed the full repair in 3.5 days) .

I also found out many more lies that Mike had told as time passed. Some highlights include: Mike stated he was heavily recruited by contractor firms since he was well known & respected in the industry (in reality he really he had recently been fired by his previous employer). He did not have ANY insurance claims adjuster experience at all (as he claimed). He also told me he worked in Italy for years & knew the language, but when I asked him a very basic question in Italian, he had absolutely ZERO Italian language skills.

My husband and I went into re baths show room on bell rd &75 ave,the girl in the show room ,Liz ,was soooo nice and was able to answer some of our questions ,as best as she could, when we left the show room we decided to call and have someone come out & gives us a quote for our remodel,I called there scheduling department and spoke to Amy,I told her I was remodeling my master bathroom and I just needed to get shower doors for the hall and upstairs,she said I'm not sure if we can do a job that small ,let me check I'll call you back in 10 min or less,when she called back she said yes we can help with your remodel,I was upset with that,but I thought what the heck I'll have them come,we set up the appointment,but I needed to cancel, I called the day before my appointment 2 times to make sure they got my message ,I never heard back from them.
So I called sun tile & bath to come out i

This review is coming from someone who has a lot of experience with GCs and what to expect in terms of the bare minimum. Patterson Homes is the worst "legitimate" company I have come across. No site supervision. Unprofessional project managers. Unwilling to admit to errors or to correct errors without forcing the situation. Inexperienced staff. Blames the customer at every possible opportunity. Lies.

Ruined my beautiful "phoenix brown" concrete floors - had to pull teeth to get them to salvage the floors to whatever degree possible. They left me with concrete floors that now show the aggregate as the finished surface due to the fact they had to grind the surface down in an attempt to repair their error (which they never will admit to). What happened to my pristine hard-troweled concrete floors you ask? Well, they decided to paint dark brown stripes on top of every single crack they found. Blame me for it. No, sir, I asked for you to fill the CRACKS not to fill and stain the cracks with dark brown overlapping at least 1" on either side of the crack leaving me with a brown zebra, camouflaged floor. They told me this is how it is done. wrong. I have never seen it done that way EVER and this isn't my first rodeo. It was insulting to me and the historical house. They have no understanding for maintaining historical features within a home. INSULTING. run far away. On top of all this, they expected me to pay the invoice addressed to the wrong person as well as with an added fee they tried to slip in there on top of what I previously agreed upon in less than 30 days or else they would send me to collections. Insanity. Oh. And they would not allow me to speak with the Owner during this whole nightmare, as I was told he wouldn't say anything different than the awful project manager I was stuck with. Really? You don't think a good conversation with the owner of the company might prevent a bad yelp review from happening in the future....

They didn't show up after we agreed on the date and time. I didn't find out until I asked my Tennant if the issues were addressed. He said he didn't even call or text to let him know he wouldn't show. He also had my number and didn't call or text.

David from ABA came this afternoon
And I now have the handles that I ordered. Vanity looks so much better and David did a great job, cleaned up any mess from drilling new holes . I'm now happy and thank David and Joe for completing the job as ordered.

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