Best Kitchen Remodels in Phoenix, AZ

We feel truly blessed for working with Integrity Luxury Homes to build our home. When we decided to build a custom home, we interviewed over 10 potential builders and as soon as we met Jerry we knew he was the perfect fit for us. From our meeting with Jerry, we immediately felt like we could trust him.  Jerry and Yvonne were absolutely amazing throughout the whole process. We are a younger family and this was our first build, so we had a lot of unknowns. They were very supportive and we felt like they were our family supporting us throughout the whole build. They always gave us sound and honest advice and stayed mindful of our budget. Jerry's many years of experience were evident throughout the whole building process. From initial planning, going to pick out finishings, accounting, budgeting, staying on top of subcontractors, everything was absolutely amazing. We built our dream home and we couldn't have done it without Integrity Luxury Homes!

The Krunic Family

Tony his team literally saved me from a nightmare.  I hired someone who was getting their company up and going to make my brick wall higher in my backyard.  It was originally only 5ft tall and everyone could see in my backyard. This new company completely botched the wall and was not unstained it correctly.  I had to fire them on the spot but they've already created such a mess.  I contacted Tony to come check out the horrible job to see if he could provide me a estimate. He came out the next day and let me know what all needed to be done to correct the issue and finish the job.  The estimate was a fairly priced for the work ahead.  I agreed and he came back the next day with his team.  They had my wall done within hours which included reinforcing and correcting the problem from the first company.  He was super professional,  cleaned up their mess ALONG with the previous company mess  and the communication was great. I highly recommend Aldana Renovation

PLEASE NOTE:   Although my primary home is in the Tacoma area, this posting is about our second home in Surprise, AZ.

I wanted to do an widening of my backyard sliding glass door from 6 foot to 9 foot wide.   I am new to the area, so didn't "know a guy", but stumbled across Joe and Efficient Home Pro.   Joe came by and looked at the project and after talking to the window manufacturer, gave me a firm, fixed price for the project.   Now this involved removal of the old slider (with unknown issues about how it was installed), a new laminate header beam, new slider, and fix the outside stucco and inside drywall like it was original.  A complex project for sure.

I had the pleasure of working from home (thank you COVID-19) while Joe and team did the project.   I am pretty handy with home projects, so watched with interest as the team did their work.   I have to say that I have never been so impressed!   There were several points where key decisions had to be made and each were discussed, rationalized, and then acted upon.   To tell a long story shorter, they executed this transformation flawlessly!

But here is the best part.   Not only did they do the hard stuff with precision, but they also did the small stuff perfectly.   Every final opening was sealed with insulating foam, every piece of stucco was replaced and textured like it was new, and on the inside, it was impossible to tell that any work had been done (outside of paint).   And even better, the work space was cleaner than when they arrived.

Over the course of the project, I got the chance to talk to Joe about all his company can do, and I can say with confidence, that I now have a "Have a Guy".   And for far more than just windows.   Next step:  Replace the AC unit.

If you are interested in how real this posting is, please contact me.

A Very forthright and honest Contractor!  I was lucky enough to meet with Chris Schott regarding multiple business matters. He was prompt, courteous and always ready to be helpful. Additionally he will give you an honest assessment of your situation, and not deliberately hide anything for later. (a situation I experienced with a lesser company)
I highly recommend him and his company for anything they say they can do. They Will.   Thanks!

Water damage from AC condisation   pipe being plugged up. Two story house and we were out of town when this happened. We are very happy that
Kim and  Kyle King with Diversified Remodeling LLC
Came to the rescue.

These guys are awesome! They did a great job remodeling my office! I highly recommend them for everything!

Tony did our parents outside steps with pavers and was very meticulous and is a huge improvement over the aged concrete.

They are using him for a second job to tile their back patio. They highly recommend his company.

We moved to Sun City West, form Washington state, about a year ago, where we quickly found a house we liked that we could make into the home of our dreams.  Interiors by Thomas was recommended by a friend, who had preceded us in this same move, and we couldn't have been more impressed.  No mater what kind of project we came up with,Tom and his crew could handle it. One thing that always bothered me with the contractors we hired in the past is that they would disappear for several days at a time.  I don't think there was one day that Tom didn't have someone working on our house. Since then we have hired Thomas for sever other small projects we came up with.  No matter how big or small the project, they have always done the job in a professional and timely matter.

Although we've only known Tom and his team for a little over a year, we consider them our friends and I guarantee that if you hire them, you will to. We wouldn't hesitate to recommend them for any project you have.

John & Marilyn U.

BUYER BEWARE!
QUALIZONA = SHADY, LIARS & THIEVES!

CONS - TOO MANY TO FULLY CAPTURE!

Mike (one of the front men / co-owners @ Qualizona) came out to 'help' with a significant water damage claim.

He is a smooth talker, he is the reason why contractors, in general, have a negative connotation associated with the contractor community, and unfortunately, I fell for it.

He quickly provided all sorts of details and stories about the high quality work which his company is known for & quick turnarounds he promised to complete to get my home back to its pre-damage state. He also spun a tale which firmly created a 'fear' environment, stating work must begin ASAP or insurance would not pay for the damages, and how he would be the only person to trust in this process. He claimed this was because insurance companies ALWAYS cheat policy holders. He also claimed the goal of your insurance company is to NOT help you, and only pay for as little as possible. ALL lies!!

Mike capitalized on my lack of experience with insurance claims, the full scope involved with the repair, and what he fabricated as he described of how things really work with insurance claims to his advantage.  

Mike created an 'us' (Qualizona & me) vs the evil insurance industry scenario leveraging the fabricated tale he told. He used this to have me sign a 'standard' & very 'contractor-friendly' contract immediately. The contract actually served to limit my rights,  granted me no ability to cancel, nor get my deductible returned, put no responsibility on Qualizona to perform work within any time period, and no time line which work must be completed by.

He stated I was in the best hands possible, that he was a former insurance claim adjuster & new all their tricks, and that Qualizona would be there any needed to help to ensure that all work would be completed within a two weeks maximum after signing the contract & paying him the deductible immediately via a personal check. As described below this could not be further from the truth.  

He also claimed I needed to sign his contract immediately to allow work to begin, and that Qualizona could begin working right then and there, while also managing the whole claim for me.

Sounded great! ... but then reality hit.

The next thing that happened was Mike received that signature on his contract, and a check from me to him (not Qualizona) for $1k to cover my deductible required by home insurance.

Then Mike was kind enough to 'get right go work' completing about $150 worth of work towards the ~$20k total damage associated with the insurance claim. He then left my home in a VERY messy state, debris was EVERYWHERE. He deposited my check, and then he completed ghosted me for about 3 weeks. ZERO communication at all - I tried calling, emailing, contacting Hassan, leaving voicemails & emails daily - no replies from any one at Qualizona was received for weeks!!

When Mike finally was able to briefly communicate, he often hung up mid conversation, and NOT ONCE did he, nor anyone from Qualizona show up as promised. He had all types of excuses ready (phone service issues, his phone breaking, his phone got lost, issues with his cell phone carrier resulting in it not working, flooding had taken down his internet connection, his truck had broken etc... the list goes on & on)...

Mike has many other fabricated tales, often ones that contradicted his previous stories - he lied SO much he became unable to recall which tales he had told me.

My insurance company reviewed Qualizona's quote and helped me understand what the scope of work that Qualizona had included in their quote to get my home back to pre-damage condition.

Only through the support of my insurance  company, and working to align work activities actually started, did we noticed Mike / his crew had only PARTIALLY completed one very minor item from the contract we both signed. The value of the work which was only  partially completed was really only worth $150 total, when compared to the contract we signed.

Mike then continued to dodge any work he had promised to complete for months. Eventually I had to just accept that he stole my $1k deductible, and I interviewed a few other contractors, picked the best contractor company from  the ones which I interviewed (they proved to be reputable, honest & quick workers, who completed the full repair in 3.5 days) .

I also found out many more lies that Mike had told as time passed. Some highlights include: Mike stated he was heavily recruited by contractor firms since he was well known & respected in the industry (in reality he really he had recently been fired by his previous employer). He did not have ANY insurance claims adjuster experience at all (as he claimed). He also told me he worked in Italy for years & knew the language, but when I asked him a very basic question in Italian, he had absolutely ZERO Italian language skills.

We are replacing our master shower and scheduled our appointment but also went to visit the Peoria showroom to get an idea ahead of time.  The showroom is beautiful, but there are no prices.  Not even a ballpark, or "this shower cost xxx" to be found.  We knew there were three styles of shower materials - tile, natural stone, and what I'm going to call plastic.  It's not plastic, the sales guy had a name for it, but it's basically synthetic with the look of textured tile.  

The salesman arrived 10 minutes early, but right away it became clear how this was going to go.  Two prior estimates took about 30 min each, and I was willing to commit an hour today.  This was like a sales scene out of a movie... I'm not one to spend a lot of time chatting, but clearly step #1 is the "get to know your customer" phase.  I was working from home, so I don't have a ton of time to BS, so I took him into the bathroom, showed him our shower and said we would like a quote on each of the three options you have, tile, stone, and plastic.  Seemed simple enough... little did I know what was coming...

First he informed me that he needed to measure and draw up a schematic of my entire house.  Really, the whole house, for a shower replacement?  Yes, I was told, permitting in some cities including mine require it.   I suggested that we go through the quote process first, because depending on that we might not even need to draw my entire house, but was told, "No, we have to do this first."  So for 15-20 minutes he went around measuring and completing his drawing.  At this point I had about 40 minutes more I was willing to commit.  He let my wife and I know that he would not be done by then, but could likely finish up without me.

When my wife asked if the stone was less expensive than the tile, he informed us that the stone was the most expensive, and in our case would be at least $15,000.  (At this point I should mention that we have a phone booth shower.  Very basic, standard installed by the builder, 3 1/2 feet by 3 1/2 feet.  It's not a tub conversion, it's not big, it's literally the size of a phone booth.)  I let him know $15k wasn't going to work for us, so we just saved time not having to price out the stone.  He added that tile would be about the same, so I said we could skip that one too.  Little did I know that he would still be in my house an hour later.

At this point he went to his car for 15 minutes or so, presumably to write up the estimate.  He returned and we began phase 2: "Shame the customer into thinking they must buy the shower or else risk 'hundreds or thousands of dollars of damage' if they don't".  Pull out the ipad, and we were shown a presentation that started with a video of our bathroom, and him doing the voice over pointing our the flaws in the shower.  Nothing new here, yes we are replacing it.  Then the presentation goes into the "We are the best and only company that can do this" portion, with several slides dedicated to maps of the US covered in dots, logos of companies they work with, and all the reasons why we should be using Rebath and not a competitor.  I am told by friends of mine (who are in sales) that most people love this.  I hate it.  I don't care how many people you have helped country wide, or who you partner with, I just want a shower.

Next we got a demonstration on why we shouldn't use tile (although we had ruled it out, and also they sell it?) because it is porous, leading to massive potential water damage.  He had us pick the shower door (didn't see options, just said 'frameless'), specific shower head and handle (from pics), and the actual color and style of the material for the shower.  

Finally, we reached the "closing" which included the classic line, "So besides price, is there any other reason we wouldn't be able to get a deposit and get this scheduled today?"  Me: "Oh we are not buying a shower today, we'd like to know the price."  Finally he slowly turns the ipad around for the big reveal...  $18,200 but with incentives could get down to $16,500.  WTF.

This review isn't a knock on the sales guy but more the process that Rebath operates under.  I'm sure he was doing what he was told to do.  Their products look great in the showroom.  Their crews probably do good work (although read the other reviews here too).   But I will never buy something that I need to be "sold" or talked into.  And we ruled out stone and tile due to the cost of $15k, then spent an hour picking colors and styles for him to come back with a quote of $18k?  This is a basic shower.  No seat/bench, no cut outs, nothing special.  There was no breakdown of the price, just the total.

So...word of caution:  If you go with these guys, prepare to invest a lot of time - even more time than it took to read this review.  Maybe my review will save you the 90 minutes I won't be getting back.  They will be your most expensive option.  My two other quotes before Rebath were half the cost.

Beware doing business with Patterson Homes unless you like to be left hanging. We contacted them about doing a bid on our remodel, and they set up an appointment for Guyton to come and look at our project. He ended up running late and missed us entirely. We figured mistakes happen so let it slide and emailed him our plans.

He never sent us a single email or contact attempt after that. I emailed and called him repeatedly, and every date he gave me to follow up or get us bid info went by without any sort of update. Finally, two weeks after the last deadline he gave us we just gave up on Patterson Homes. I guess the good news is we discovered their lack of responsiveness before we contracted them to build our home.

Jerry and his crew did an amazing job!   I am in Texas and needed to find someone to move beds at my parents house in Goodyear.  They moved one king bed up stairs and set it up and then assembled another with electric frame downstairs.   My parents were thrilled with how friendly and helpful Jerry was.  They are so happy they now have someone to call for any other repairs or help they may need.  I would HIGHLY recommend JNB for whatever project you may have.

David from ABA came this afternoon
And I now have the handles that I ordered. Vanity looks so much better and David did a great job, cleaned up any mess from drilling new holes . I'm now happy and thank David and Joe for completing the job as ordered.

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