Best Kitchen Remodels in Phoenix, AZ

I think its fair to say that a large percentage of remodeling projects end with either a desire for divorce, to torch your contractors truck and office, or both. Not so with our most recent significant remodel,

Working with our contractor, Jerry Nowell, his office and the highly skilled and good natured subs he employed, resulted in an experience and outcome that surpassed our expectations. Jerry is a standup guy who was always keeping us updated on all aspects of the project including the good, the bad and, on occasional, ugly. If there were hold ups he was very quick to let us know why and what he had done to address the related issue.. No surprises. When we found ourselves questioning how we wanted to proceed on some aspect of the project, his experience and good eye proved invaluable in the decision process. On many occasions he helped steer us clear of making unnecessarily expensive decisions ,often showing greater concern for our stated budget than we.

Jerry has the unique gift of bringing calm to even the most hectic and potentially stressful aspects of the process. In short we can't recommend him highly enough and or begin to express our true gratitude for his professionalism, honesty and patience throughout the process. Jerry, Yvonne and all the subs, sincerest thanks.

randy and connie

I used Aldana Renovations to do some repairs to my subfloor that had water damage. Andoni came out and did an awesome job of repairing the flooring as reinstalling the laminate above it. His prices were more than fair, he was on time, and worked quickly. I would definitely recommend him.

Highly recommended. Hired them to do some remodeling.  Upgraded my carpet flooring to tile. Also had some drywall repairs with new paint.  They were in time, clean and I didn't feel robbed. Very honest contractor who does quality work.  Highly recommended

I meet Chris through a realtor's design person who recommended Chris Schott Development to spruce up our kitchen with new back splash and tiling of a fireplace.   He sent the best tile man I have ever seen hang tile.  It was perfectly done, neat, and not over the top expensive.  It looks beautiful and it made the whole room look fresh and updated.  

Then I wanted to remodel our bathroom.  Afraid of the cost for such a large remodel, I asked around and called some recommended contractors, two of which never showed up and one who came by but then never returned my calls or sent a bid to do the remodel.  

So, I called Chris. He and Aaron arrived in short order taking in all my ideas (some pretty silly I am sure) and we talked through all the possibilities.   Chris and Aaron paid so much attention to detail and took the extra time to explain how and why things needed to selected or installed in a certain manner in the bathroom.

Chris and his team helped me with this remodel during a very difficult family time and showed great compassion.  Chris's team instinctively understand my struggles with selecting colors, making decisions on lights, and tile yet they remained patient and understanding.  

They are an extremely professional and talented team of hard working honest man. They were prompt, very neat making sure everything was covered, and they went way beyond the scope of the job to make sure I was happy with the end results.  The bathroom turned out very elegant.  I am so proud to show it to very one. Of course, taking people into your master bath is a little strange I suppose.

Chris and Aaron often helped with extra items without any additional cost.  The Schott Development firm has a great deal of integrity and drive to severe their customers in a fair and cost efficient manner.

I would recommend them to anyone for any construction project.

The wax ring was bad on upstairs toilet and water damage was happening under our tiles damaging the sub floor. The rotted ply wood was replaced and new tiles placed. Amazing work. They were reliable. Efficient, affordable, and communicated well.

These guys are awesome! They did a great job remodeling my office! I highly recommend them for everything!

We used them to replace our baseboards. Excellent job. I would highly recommend them and would definitely use them again. Very organized, cleaned up as they worked, and very easy to work with.

We have had Interiors By Thomas (IBT) to our home for three different home improvement projects!!   Two bathrooms and most recently crown molding have been done.   WE ARE OVER AND BEYOND SATISFIED WITH THE  PROJECTS AND FINAL PRODUCT. Projects started on time, workers were there on time and when they said they would be there, everyone was friendly and extremely considerate and conscious of our needs, workers kept their projects as clean and neat as possible, Office staff is friendly and helpful and Tom and Randy are knowledgeable and demonstrate the highest levels of business integrity.  Well done IBT!  We hope we can think of another project for our home.  We would love to have you all back!
Sue and Kenny P

BUYER BEWARE!
QUALIZONA = SHADY, LIARS & THIEVES!

CONS - TOO MANY TO FULLY CAPTURE!

Mike (one of the front men / co-owners @ Qualizona) came out to 'help' with a significant water damage claim.

He is a smooth talker, he is the reason why contractors, in general, have a negative connotation associated with the contractor community, and unfortunately, I fell for it.

He quickly provided all sorts of details and stories about the high quality work which his company is known for & quick turnarounds he promised to complete to get my home back to its pre-damage state. He also spun a tale which firmly created a 'fear' environment, stating work must begin ASAP or insurance would not pay for the damages, and how he would be the only person to trust in this process. He claimed this was because insurance companies ALWAYS cheat policy holders. He also claimed the goal of your insurance company is to NOT help you, and only pay for as little as possible. ALL lies!!

Mike capitalized on my lack of experience with insurance claims, the full scope involved with the repair, and what he fabricated as he described of how things really work with insurance claims to his advantage.  

Mike created an 'us' (Qualizona & me) vs the evil insurance industry scenario leveraging the fabricated tale he told. He used this to have me sign a 'standard' & very 'contractor-friendly' contract immediately. The contract actually served to limit my rights,  granted me no ability to cancel, nor get my deductible returned, put no responsibility on Qualizona to perform work within any time period, and no time line which work must be completed by.

He stated I was in the best hands possible, that he was a former insurance claim adjuster & new all their tricks, and that Qualizona would be there any needed to help to ensure that all work would be completed within a two weeks maximum after signing the contract & paying him the deductible immediately via a personal check. As described below this could not be further from the truth.  

He also claimed I needed to sign his contract immediately to allow work to begin, and that Qualizona could begin working right then and there, while also managing the whole claim for me.

Sounded great! ... but then reality hit.

The next thing that happened was Mike received that signature on his contract, and a check from me to him (not Qualizona) for $1k to cover my deductible required by home insurance.

Then Mike was kind enough to 'get right go work' completing about $150 worth of work towards the ~$20k total damage associated with the insurance claim. He then left my home in a VERY messy state, debris was EVERYWHERE. He deposited my check, and then he completed ghosted me for about 3 weeks. ZERO communication at all - I tried calling, emailing, contacting Hassan, leaving voicemails & emails daily - no replies from any one at Qualizona was received for weeks!!

When Mike finally was able to briefly communicate, he often hung up mid conversation, and NOT ONCE did he, nor anyone from Qualizona show up as promised. He had all types of excuses ready (phone service issues, his phone breaking, his phone got lost, issues with his cell phone carrier resulting in it not working, flooding had taken down his internet connection, his truck had broken etc... the list goes on & on)...

Mike has many other fabricated tales, often ones that contradicted his previous stories - he lied SO much he became unable to recall which tales he had told me.

My insurance company reviewed Qualizona's quote and helped me understand what the scope of work that Qualizona had included in their quote to get my home back to pre-damage condition.

Only through the support of my insurance  company, and working to align work activities actually started, did we noticed Mike / his crew had only PARTIALLY completed one very minor item from the contract we both signed. The value of the work which was only  partially completed was really only worth $150 total, when compared to the contract we signed.

Mike then continued to dodge any work he had promised to complete for months. Eventually I had to just accept that he stole my $1k deductible, and I interviewed a few other contractors, picked the best contractor company from  the ones which I interviewed (they proved to be reputable, honest & quick workers, who completed the full repair in 3.5 days) .

I also found out many more lies that Mike had told as time passed. Some highlights include: Mike stated he was heavily recruited by contractor firms since he was well known & respected in the industry (in reality he really he had recently been fired by his previous employer). He did not have ANY insurance claims adjuster experience at all (as he claimed). He also told me he worked in Italy for years & knew the language, but when I asked him a very basic question in Italian, he had absolutely ZERO Italian language skills.

Reported to the AZ Contractor Board!! This company would not correct their mistake but the board saw right through them and had them tear down the entire project and start over. They installed right over mold without even telling the homeowner. Huge safety hazard!!!!!! DO NOT USE THEM FOR ANYTHING!!!!

Very unprofessional they tricked me into getting work done that was not covered by my insurance... thus sticking me with the bill months later after they told me that it was indeed covered, taking advantage of me.  This must be there business model during a pandemic.

Our ceiling fan broke. JNB picked up a replacement and efficiently replaced the fan.  Thank you so much.

ABA just completed two bathrooms in my home. The workmanship was quality but it took a long time to get some products. All workers that came to our home were pleasant and accommodating to our wishes. We recommend this company.

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