Best Kitchen Remodels in Phoenix, AZ

We feel truly blessed for working with Integrity Luxury Homes to build our home. When we decided to build a custom home, we interviewed over 10 potential builders and as soon as we met Jerry we knew he was the perfect fit for us. From our meeting with Jerry, we immediately felt like we could trust him.  Jerry and Yvonne were absolutely amazing throughout the whole process. We are a younger family and this was our first build, so we had a lot of unknowns. They were very supportive and we felt like they were our family supporting us throughout the whole build. They always gave us sound and honest advice and stayed mindful of our budget. Jerry's many years of experience were evident throughout the whole building process. From initial planning, going to pick out finishings, accounting, budgeting, staying on top of subcontractors, everything was absolutely amazing. We built our dream home and we couldn't have done it without Integrity Luxury Homes!

The Krunic Family

I used Aldana Renovations to do some repairs to my subfloor that had water damage. Andoni came out and did an awesome job of repairing the flooring as reinstalling the laminate above it. His prices were more than fair, he was on time, and worked quickly. I would definitely recommend him.

Joe came out to fix my in-laws' door after an emergency situation where the door got busted. He very promptly assessed and helped me to navigate the process (call insurance, door choices etc) of repair. He was diligent, professional, efficient and kind. I absolutely would recommend him for future home needs.

So, I am in the middle of a remodel with Schott.  I have to give them extreme credit.  I am redoing my kitchen and building out my fireplace, as well as replacing all the counters in my bathroom.  To begin, they were very much on time and reliable during the quote process.  Their quotes were detailed and extremely easy to understand.  There were no hidden costs or details.  They ran through the project with me a few times, making sure that it was what I wanted and even made a few suggestions.

His right hand guys are Shane and Jim.  Both of them are amazing.  Shane will come out and bid the job and Jim runs the job.  Shane initially came out with Chris and we went through the job.  Then, he came out again to check things out.  THEN, he brought Jim and met with my interior designer and went through the job AGAIN to make sure that everything was correct.

Jim runs the job and he literally texts and calls all the time and gives updates.  He stays on schedule and really tries to accommodate the living situation for the person in the home.  For example, I needed my stove for Thanksgiving but we were installing the granite.  He made sure that I had a working stove so I could at least cook after the counters were installed.  It was just a kind thing to do, that he really didn't have to do, but he made it work just to make me happy.  I mean, that says a lot.   I seriously can't say enough about these guys.

The reliability and honesty factors are two of the most important things to me.  These guys won't walk off the job.  They have a portal where you can track progress and Jim is CONSTANTLY in contact with you, explaining what is going on and where the project is.  Sometimes, he will literally call me first thing in the morning to make sure I know what is going on for the day. He has even sped up some of the timeline, which was remarkable.  And through it all, he makes sure that his guys clean up as best they can, each day.

A remodel is a daunting experience, so it's really important to have people you trust running it.  That's actually really worth something.  These guys are not the cheapest, but definitely not the most expensive, either.

There have been some minor bumps with the remodel, but I was fully expecting that.  And, fyi, anyone should expect bumps and bruises during a remodel.  What is most important is that, whenever an issue popped up or a problem occurred, they immediately call and advised me.  They didn't try to minimize the issue or cast blame on anyone.  They just said, "don't worry, we will fix it."  And they did.  You can't really ask for more than that, either.  Mistakes will happen - - but the question is how are those mistakes handled.    I will update this review when the remodel is done.  But, thus far, I would recommend them to anyone...

Don't hesitate to hire this company.
They are one of those rare companies that gets in & gets it done. Strong work ethic. Great teamwork.
Excellent communication.  
And most important- beautiful work.
Above and Beyond from start to finish.
Thanks Kim, Kyle & Pablo! Couldn't be happier

These guys are awesome! They did a great job remodeling my office! I highly recommend them for everything!

We used them to replace our baseboards. Excellent job. I would highly recommend them and would definitely use them again. Very organized, cleaned up as they worked, and very easy to work with.

Thomas Interiors handled our kitchen reno. Not a huge job but complicated by a long time line with a big hole in the middle of it due to our travel schedule.  
Time lines and budget  were met or beat and the final product met our complete satisfaction.  The advice and suggestions  were all value added and touch up issues at the back end of the project were eagerly and promptly attended to.
Skilled craftsmen handled every aspect of the work and were, without exception, very happy to be employed by Thomas Interiors.

This is the prototypical family business that's well run and looking well positioned for a hand off to the next generation.  A great role model for anyone wanting to build a successful small business in any industry.

BUYER BEWARE!
QUALIZONA = SHADY, LIARS & THIEVES!

CONS - TOO MANY TO FULLY CAPTURE!

Mike (one of the front men / co-owners @ Qualizona) came out to 'help' with a significant water damage claim.

He is a smooth talker, he is the reason why contractors, in general, have a negative connotation associated with the contractor community, and unfortunately, I fell for it.

He quickly provided all sorts of details and stories about the high quality work which his company is known for & quick turnarounds he promised to complete to get my home back to its pre-damage state. He also spun a tale which firmly created a 'fear' environment, stating work must begin ASAP or insurance would not pay for the damages, and how he would be the only person to trust in this process. He claimed this was because insurance companies ALWAYS cheat policy holders. He also claimed the goal of your insurance company is to NOT help you, and only pay for as little as possible. ALL lies!!

Mike capitalized on my lack of experience with insurance claims, the full scope involved with the repair, and what he fabricated as he described of how things really work with insurance claims to his advantage.  

Mike created an 'us' (Qualizona & me) vs the evil insurance industry scenario leveraging the fabricated tale he told. He used this to have me sign a 'standard' & very 'contractor-friendly' contract immediately. The contract actually served to limit my rights,  granted me no ability to cancel, nor get my deductible returned, put no responsibility on Qualizona to perform work within any time period, and no time line which work must be completed by.

He stated I was in the best hands possible, that he was a former insurance claim adjuster & new all their tricks, and that Qualizona would be there any needed to help to ensure that all work would be completed within a two weeks maximum after signing the contract & paying him the deductible immediately via a personal check. As described below this could not be further from the truth.  

He also claimed I needed to sign his contract immediately to allow work to begin, and that Qualizona could begin working right then and there, while also managing the whole claim for me.

Sounded great! ... but then reality hit.

The next thing that happened was Mike received that signature on his contract, and a check from me to him (not Qualizona) for $1k to cover my deductible required by home insurance.

Then Mike was kind enough to 'get right go work' completing about $150 worth of work towards the ~$20k total damage associated with the insurance claim. He then left my home in a VERY messy state, debris was EVERYWHERE. He deposited my check, and then he completed ghosted me for about 3 weeks. ZERO communication at all - I tried calling, emailing, contacting Hassan, leaving voicemails & emails daily - no replies from any one at Qualizona was received for weeks!!

When Mike finally was able to briefly communicate, he often hung up mid conversation, and NOT ONCE did he, nor anyone from Qualizona show up as promised. He had all types of excuses ready (phone service issues, his phone breaking, his phone got lost, issues with his cell phone carrier resulting in it not working, flooding had taken down his internet connection, his truck had broken etc... the list goes on & on)...

Mike has many other fabricated tales, often ones that contradicted his previous stories - he lied SO much he became unable to recall which tales he had told me.

My insurance company reviewed Qualizona's quote and helped me understand what the scope of work that Qualizona had included in their quote to get my home back to pre-damage condition.

Only through the support of my insurance  company, and working to align work activities actually started, did we noticed Mike / his crew had only PARTIALLY completed one very minor item from the contract we both signed. The value of the work which was only  partially completed was really only worth $150 total, when compared to the contract we signed.

Mike then continued to dodge any work he had promised to complete for months. Eventually I had to just accept that he stole my $1k deductible, and I interviewed a few other contractors, picked the best contractor company from  the ones which I interviewed (they proved to be reputable, honest & quick workers, who completed the full repair in 3.5 days) .

I also found out many more lies that Mike had told as time passed. Some highlights include: Mike stated he was heavily recruited by contractor firms since he was well known & respected in the industry (in reality he really he had recently been fired by his previous employer). He did not have ANY insurance claims adjuster experience at all (as he claimed). He also told me he worked in Italy for years & knew the language, but when I asked him a very basic question in Italian, he had absolutely ZERO Italian language skills.

I had Re-Bath install my shower 2 years ago. I am still very happy with the quality of the work. They treated me and my home with great respect. Their main installer, Jesus is a top notch guy, he made the experience great.

These people are awful to deal with... even for contractors. We had water damage in the kitchen, and were going through insurance to get the repairs done.Matt N doesn't adhere to scheduling, doesn't communicate, and will tell you whatever you want to hear, and then not back up his statements. Jake W wanted to rip out all cabinets in the kitchen because they wouldn't "be able to match the color"... yeah, that doesn't sound like padding the bill, aka insurance fraud! The one star is because I can't give zero stars. Avoid this company!

Jerry and his crew did an amazing job!   I am in Texas and needed to find someone to move beds at my parents house in Goodyear.  They moved one king bed up stairs and set it up and then assembled another with electric frame downstairs.   My parents were thrilled with how friendly and helpful Jerry was.  They are so happy they now have someone to call for any other repairs or help they may need.  I would HIGHLY recommend JNB for whatever project you may have.

****SLIMY, LYING, ZERO INTEGRITY**** DON'T WASTE YOUR TIME
Joe, the GC/owner, lied repeatedly throughout the project. He does NOT ever accept any responsibility for his severe inability to communicate with his sub's, us, and his vendor's about the project details. Expect to foreman your own job if you want it done right. MY husband was the foreman from start to finish. Every single sub contractor that came over, every single time never had any direction or idea what to do.
Rather than having integrity and doing what's ethical when mistakes were made *THERE WERE ALOT* by taking responsibility for them, Joe instead placed the blame on me and my husband. EVERY SINGLE TIME. The project went 2.5 months over due date. He continued to give excuses from being too busy to handle the load, to having medical issues, to finally him blaming Covid for the delay.
The final outcome is acceptable, only because my husband spent the time during work giving direction to the sub contractor's and away from work to be home to QC the sub contracto'r work. It's concerning to think how bad it could've been because Joe doesn't have any method for managing his jobs, communicating effectively with anyone, and he doesn't utilize any quality guidelines.
TERRIBLE EXPERIENCE!

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