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I called Second Opinion, funny enough, to get a second opinion. The dispatcher set me up with a next day appointment. I wanted a hot water heater flush and a filter change on my RO system.
The guys came out at the appointed time and retooled my water heater so I would be able to do the flush myself from now on and then did the flush, to show me how to do  it, while I watched. I can  guarantee that most plumbers would not do this, instead they would want me to call them every year.

I showed them my RO system and they weren't familiar with the filters. They looked it up on the internet and found that the company who makes the system is located in Tempe. They demonstrated how I could change the filters myself and said I'd save money by going and getting the filters from Tempe and doing the job myself. Who does that? They could have gone and done it and charged me and instead they taught me how to do it myself and save a lot of money!

They put together an estimate for converting my electric water heater to a tankless gas water heater, right there on the spot. I'll be saving my money to get this done and they'll get my business!

I will ALWAYS call Second Opinion Plumbing but from now on, I'll call them FIRST!

You will not be sorry if you call them too!

Jason responded right here in Yelp - I had never used the messages platform - so I was the slow guy.  Anyway, I do love when companies are this responsive.  Certainly helps get the job done faster.

Laurel at the front desk is so sweet! She kept me in the loop of when my plumbers would be arriving! Pete and Thomas are some great guys! They arrived and fixed my issue within 5 minutes. The whole staff is super professional! I would HIGHLY recommend Phend Plumbing to family and friends!

Great Company and people to deal with!  They addressed my plumbing issue rapidly and for a reasonable price!  Justin was professional and fast!  I will be calling in the future!

Very nice and professional. We had an emergency with our disposal and we were helped within the hour. Will use again.

Easy to work with and reliable, had two outside hose bibs replaced about 2 weeks ago and it was very easy to communicate and get Randee scheduled.

We had a niche which needed expanding to fit a larger TV, and we contacted 3 remodeling contractors.  After interviewing all three, we chose VETSBuilt because of how professional and prompt DJ was.  DJ was able to come out within a few days for measurements, and our job was scheduled shortly after that.  DJ and his crew were very professional, courteous, and clean.  They promptly arrived each day, placed plastic and coverings over the floor from the front door to where they were working.  They also taped plastic at the ceiling in a small area around where the construction was taking place to reduce the dust as much as possible.  After they completed the construction, they vacuumed up and painted the area, so you would never know any work had been done!  

After the work was complete, DJ stopped by with a thank you letter and little gift for us.  They went above and beyond in every aspect, and far exceeded our expectations!

We will us DJ again for any remodel needs we have in the future.

Our upstairs toilet was leaking into our kitchen ceiling. Jackie from Babcock Plumbing sent Joe out to fix it two days earlier than our scheduled appointment (yay!). He was great! Very professional and did a fantastic job fixing our problem. Thanks Joe...and Jackie!

I lovvvvvvved how knowledgeable Scott was when he came to do a maintenance inspection of my home's fire sprinkler system. He taught me several things about my home that in my 12 years of owning the home, did not know. He also gave me very good piece of mind about the functionality of the system that needed only a new pressure valve. Options for a few dropped sprinkler heads also provided.

Use these guys for your routine residential inspections and beyond!

PS. This is the first review I've posted in years but I felt it was warranted.

I'm not typically one to write reviews, but I was compelled. From the moment I contacted Master Rooter until the day of job completion, I experienced a consistent degree of professionalism, truthfulness and responsiveness not often seen in this industry. When a plumbing fiasco happens, it's easy to get overwhelmed, but the team Master Rooter has put together speaks to its commitment to deliver a service that sets itself apart from the competition.

It began with a backup in both my bathrooms and the laundry room. I reached out to Master Rooter and Donny Bailey was quick to arrive. Donny was obviously there to do a job, but his knowledge far exceeded the task at hand and the manner in which he carried himself and presented information instilled trust. After snaking the pipes to get me back up and running, he felt there was a bigger issue at play and so he said he'd come back to do a camera scoping. When scoped, it was clear there was a collapse in my sewer line (i.e. worse case scenario) so he walked me through the recommendation to replace it and spoke to what could be typically expected with regards to insurance coverage. His knowledge on plumbing seemed indisputable, but more importantly, the way in which he presented things was simple to grasp and made me feel confident things would go according to plan.

Next step...breaking ground. When Ry Corral, the assigned Project Manager, came with his team, he was extremely professional, succinct, and layman in his explanation of scope and timing for completion; 4 days. Dustin Lange, the Master Foreman (i.e. team leader) on the job, was equally badass and professional. Over the next 4 days, he and his team replaced all the sewer lines under my house using technology that allowed for creating holes in just a few areas in the foundation vs. trenching the entire length. At the end of the 4th day, the line was replaced and the holes were closed up.

In summary...and as strange as it may sound...dealing with Master Rooter has actually been a pleasure. I'm sure there are countless plumbing companies who could get the job done, but it's about the how that makes the difference. Master Rooter is technology forward-thinking, which is something else I really appreciate, but their approach to customer service is what truly sets them apart and I recommend them with confidence.

OUTSTANDING. I cannot express the gratitude I have for this company. From the minute you call, Michelle is very kind and transparent about their services and what to expect. Franz and James showed up and were both extremely respectful, personable, and knowledgeable about the situation, all while being 100% transparent about how to fix it. Lots of other experts said it was something else. But Franz and James were the only ones to diagnose the problem! They were literally in mud and water, missed their lunch, and went above and beyond to help anyway they could. If you have a plumbing issue... these are the people you want.

This is my first Yelp review so it has to be a good one. Sam and Anthony came out and installed a whole home water system descaler and I was so impressed with their attention to detail and work. They are caring people and want to make sure the job is done right. I highly recommend Al's for any plumbing job.

So kind and so quick to respond - I would not trust anyone else to do the job right.  Have used others but no one else compares!!!

Absolutely the Best ! I had a problem with gas lines from my fire pit and pool heater another company came in and tried to charge me several thousands of dollars and tell me how complicated my gas situation was
Thankfully I called Boydco for another opinion
Danny came out identified the problem in 15 minutes and fixed it perfectly in one hour!!
I appreciate his kindness and honesty and integrity
Extremely good pricing very fair I will never call any other plumber !

Not that I've had much cause to seek out or celebrate plumbers...until now! Respectful, courteous, knowledgeable, expert plumber solved a five-month problem in hours! Ever grateful for the best plumber on the planet!!

Steven was my tech and he did a great job. He explained everything that was done and educated me on what services were needed in the future.

Called Go Direct & Sewer after reviewing all other plumbing services...sorry to say there are lots of plumbing companies with horrible reviews, especially with the service I needed, which is the main sewer line repair.

Spoke to Jorge the owner, and he was the only one, that I spoke to that had the time to explain the process of sewer repairs and the steps needed, which brought peace of mind and a better understanding that I stopped freaking out.

Jorge have solved my sewer problem and it was very, very reasonable and when I asked if he gives military discounts, he gladly reduced my bill.

Go Direct Plumbing & Sewer in Mesa is a small honest plumbing company, so take advantage of it while it's still small and honest, because we all know that as one gets bigger... LOL,

Thank you Jorge

Darryl and Joe responded to my voice mail message by stopping by the house on a Thursday afternoon.  They reviewed the work that I wanted done, which was to replace all of the old crank water valves under the sinks and behind the tolilets, 16 in total, and gave me a price for the job, which included providing all the new valves and hoses.  I agreed to the price and they said they would be out the following Monday at 9:30 to do the job.

So Monday rolls around and no Darryl, no Joe.  I reached out to Darryl at around 1:00 via his cell phone.  Darryl said he was tied up on a job and that he'd be at my house the following day at 10:00 to do the job.

So Tuesday rolls around and no Darryl, no Joe.  I reached out to Darryl at around 1:30 via his cell phone.  Darryl answers the phone greeting me by my first name.  I asked him if he was going to do the job and he responded by saying that I've dialed the wrong number.  That's pretty messed up.

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