Did I just win the lottery or what? Well, maybe not winning in the traditional sense, but my experience with these three companies was close enough: Knockout Plumbing, Preferred Choice Restoration and Elite Roofing and Remodeling.
My journey with these companies started when a galvanized water pipe burst in the crawl space of my 1935 home in one of Phoenix' historic neighborhoods.
Initially I contacted Knockout Plumbing. Since the water damage to the bathroom was extensive, they referred me to Preferred Choice Restoration. Sarah immediately eased my concerns and within two hours sent Cameron out to access the damage and assist with the next steps. I was immediately impressed with his understanding, professionalism and knowledge. His crew came out quickly to set up fans and start the demo work to avoid any health issues. I was equally impressed with Dan, who handled the water mitigation with my insurance company, and with Mark, who processed the restoration estimates. Mark also subcontracted the reconstruction of my bathroom and hardwood floors with Justin at Elite Roofing and Remodeling.
The plumbing work was completed by Knockout Plumbing - thanks to Joey and Cody! Because the floor was already opened up, I decided to have the entire house replumbed. Dan scheduled everything and Josh completed the work! I also spoke with Diana a few times and she was awesome!
When it comes to Elite Roofing and Remodeling, I cannot thank Justin enough for the outstanding work he and his team did. They were exceptional to work with and the end result is better than I could have ever imagined.
These companies worked in perfect harmony with each other and with me as well. Each process was thoroughly explained and delivered on time. Although they are three different companies, they share some common goals and expectations which their employees embodied and made them dream teams to work with: produce quality work, strive for excellence and provide exceptional customer service.
I highly recommend that you at least consider contacting any one of these companies for plumbing, water mitigation and/or restoration. In the end, I'm confident that you will feel as though you've won the lottery when your project is completed, too.