Best Businesses in Arizona

We've had heavy storms recently in Arizona. We've had extraordinary service from Castile Roofing in Maricopa, Arizona.

Our terracotta tile roof had been great for years, but some really battering rains caused leaks to our garage and one bedroom.

I dealt with their general manager Alex, who was courteous, concerned, and efficient.  He assigned Anthony to take care of our roof. The offending section of the roof was almost a puzzle. Several roof edges came together and it was tough to diagnose what was happening.  Anthony kept at it until he figured it out - and ripped what he'd done out after additional rains added to the leaks. He found a flaw from the original roofers who installed the roof. The wooden base had several grooves in it!  The grooves were acting as a channel to cause our leak! This was something that obviously was a rare occurrence.

We've had several more rain storms since Anthony's final fix - and we're dry! Anthony is a young man with a terrific work ethic! He shows up, keeps working, and is totally courteous and effective in what he does.  He is a licensed roofer who is proud of his work and his efforts show that.  

These days, it's hard to find the level of courtesy, commitment and competence that both Alex and Anthony demonstrate. What a pleasure to deal with them at Castile Roofing!

Bravo!

Shelley G., Maricopa AZ

Alison, the owner of Paragon Exteriors, made the experience of re-roofing my house easy. From beginning to end, Alsion arranged everything from the estimate and thorough explanation of costs to roof and gutter replacement, handling all interactions with the roofers--as well as dealing with my insurance company! Her crew was on time and finished the job on schedule. When Alison was finished, my yard was immaculate and could not even tell that any work had been done! She was professional and expeditious in her handling of all phases of my roof replacement. I would highly recommend Alison and Paragon Exteriors.

I want to thank universal roofing specialist for traveling out to California to inspect my boss' roof and install a new roof and be soo patient with the cities permits because we know how that can be. I love that he gave step by step details and pictures. Deshawn's communication is very thorough. I recommend his company to anyone needing any roof repairs.

Shon is a great businessman.   He was very diligent, sincere, and people-oriented personality.  I needed a ramada or pergola as some call it, in my backyard, roofed.  It previous had Micky Mouse plywood sheets with some roll roofing on it, held down with bricks, that was not professionally done.  Was like that when I bought the house in 2004.  So the wood got rotten over the years.  One of the rotten places was the armrest of the wooden bench.  I asked Shon to replace the rotten wood that involved the armrest.  

But I didn't like Shon's carpenter named Kevin.  Shon told me he was a great carpenter, but when Kevin came to replace the rafters, and the armrest, he did not have the consciencious eyesight to see the rotten wood that was supporting the top horizontal board that the arm rests on.  And when he replaced the top board, he DIDN'T THINK to turn the board over to the other side where there was no knot, so the armrest can be clean and flawless.  Instead he nails the bad knot-holed side on top, where the knot fell out, leaving a hole in the wood.  His eyes didn't even notice the hole in the wood.  It was not that he saw it and didn't care, cos later I asked him why he nailed the wood with the hole at the top instead of turning it over to a good side on top.  He just never THOUGHT about it!  

His eyes and mind also did not notice, what I thought was screaming obvious, that the wood supporting the armrest, was sooooo rotten and disintegrated, and he nailed good wood right on top of crumbling termite-eaten wood.  See my pictures of the rotten wood that Kevin nailed good wood on top of.  

I would not hire this carpenter if I were his boss, because he lacks the vision needed to do the good workmanship job, that I would want for my business.  If I were owner, I would want a carpenter whom I can TRUST AND KNOW will do a good job, without me having to check to make sure he did, because I know he can SEE and THINK!  

Instead ME, AN OLD SENIOR LADY, who has no construction experience, HAS TO SHOW KEVIN !!!!!!

But after showing Shon the pictures below, he sent Kevin back to make it right.  I asked Kevin why he didn't SEE the rotten wood.  He said he really didn't THINK about it.  I said You need to SEE and THINK!!!   He said, I guess I do.. Why is it this old lady had to THINK for contractors.  

Anyhow, I am still giving Shon 5 stars, cos he made it right, and was so determined to make me happy.  He replaced ALL the rafters, when his bid said replace about 5 of the7, but I paid for the armrest replacement which included some of the wood replacement in the rafters.  

Also Shon saved me money over other roofing contractors, simply because sheet metal is cheaper than roll roofing, which doesn't last as long, either.  

Someone mentioned that it would be noisy when it rains hard.  I have not yet experienced heavy rains.

Ended up not choosing Hays for the foam work I needed but was impressed by their professional response and would recommend you consider them. Response was prompt and directly addressed issues I'd raised in my initial request, and price quoted seemed extremely fair. Reasons for not picking them solely due to idiosyncratic issues at our house.

So many issues! Came for estimate (liked Randy) but never sent a written quote as promised. I called later, they didn't have the record and needed to come back again to remeasure. Casie made it sound like they we're (for you Casie ; )) going to possibly raise the rate. I explained if she thought of doing so to not come and waist my time a 2nd time. She agreed to resend Randy to take a look anyway. Finally got that written quote which was lacking 50% of what was promised verbally and the price was higher compare to what Randy gave me. So I requested to have the written quote to be fixed. Casie replied: After a brief meeting with upper management, it was decided that we do not have the resources to work with you at this time.  We hope you find another licensed contractor to take care of your roof issues.  We appreciate the opportunity and wish you the best. I just had to reply: We're the questions too tough?!? Casie went on with correcting my grammar by answering:I think you mean were. But no, the questions are not too tough.  We just prefer not to work with you.  Good luck.

Briefly, they are not efficient, are not professional or considerate at all! Randy was but the management of this company isn't worth anything. Randy said he was going to call me back on this final issue and never did.

My roof's paper was 25 years old, brittle and a good rain away from causing a significant leak. Over the last nine months I've had seven quotes with roughly a $4,000 to $5,000 difference in pricing range. Every quote was high pressure sales. Everyone wanted to put me out several months for the work.
Received a recommendation for Ultra Roof & Exteriors from a friend who was under contract with them. Joe was able to come out in a couple of days, evaluate my roof and provide me a quote on the spot.

-He was easy to communicate with.
-He answered all of my questions.
-His pricing was competitive.
-Warranty is significantly longer than everyone else I spoke with.
-His business is small but has been around a significant amount of time with previous roofing experience outside of Arizona.
-He was able to start work in a few weeks.

Hired him that day.

He kept me informed the whole time. He and his team showed up on time, did the work in the time frame communicated, cleaned up the areas daily before going home for the day and after the project was done.

The job looks phenomenal! I'm a very happy and satisfied customer.
Wish I could give Joe Ward and Ultra Roof and Exteriors a higher recommendation.

Overall, the team did a good job on replacing some drywall, matching texture, and painting in the master bath, but when my husband noticed that they missed an area near a toilet line and the tape is not covered with mud and textured, we tried to get them to come back for the minor repair.  After several messages and over two weeks have gone by, we are just going to do the repair ourselves, which is not so great when we spent $2,000 for the work (and we supplied the paint).  The people are nice enough, and we would recommend the company with the caveat to check the work carefully before they leave the job site.  Good advice for any company, actually.

They are not trustworthy. A repair guy came out without any earlier notice, did his work as vaguely described in the job description, and left without saying anything. It turns out they argue that the drywall repair which they promised verbally executing was not part of the contract and I have to pay additional $$$ for this.

We called Castile Roofing and Chris  called back.  He texted me a price and said he could do the work the next day. We told him to come he had his son  Aiden come to help him.  He was very knowledgeable, and professional.  He got the job done quickly and was pleasant to deal with.  We will definitely use Castile Roofing again.

We received several bids and Arcadia Roofing was the most affordable.   We decided to go with them because a friend recommended them, and I'm glad we did!
They showed up when they said they would.  They worked hard and cleaned up after themselves every time they left our house.  All of the interactions I had with at Arcadia Roofing were positive.
They finished the job quickly and it looks great!  I am so happy we used Arcadia Roofing.

Glendale Roof is a Phenomenal roofing company on time, very professional, great workers, and finished work and quality of work was as they described when we first met. Thank you

Had amazing service from an phenomenal contractor. We had Marshall Lavender work to get us our new roof. He is a great person with a great work ethic- he fought with our insurance, had great communication, and made sure our work got done right.

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