Best Businesses in Arizona

Great company to work with.  They are prompt, professional, fair priced and great people.  They showed up, evaluated, and repaired the problem within an hour.  We HIGHLY recommend them.

We had a substantial hail storm the 4th of July 2019 and unfortunately it appears many folks have experienced issues with the roofing company they were using.  That is not the case here, Alison with Paragon Exteriors was AWESOME!!

She was very clear and helpful during the entire process.  In addition she was present every step of the way from the insurance inspectors visit to the various items we had fixed including the roof in order to ensure all of the work was being completed up to her high standards.  My singles were not impact resistant so the insurance company wouldn't allot funds to upgrade but despite this she was able to add that in at no additional cost to me.  We had new gutters and some minor painting and patchwork which were all completed quickly and look wonderful, just like the roof.  

If you're in need of a roof or exterior repairs look no further!!

I want to thank universal roofing specialist for traveling out to California to inspect my boss' roof and install a new roof and be soo patient with the cities permits because we know how that can be. I love that he gave step by step details and pictures. Deshawn's communication is very thorough. I recommend his company to anyone needing any roof repairs.

The most important thing in business is to have someone with integrity at the helm. I  believe Shon and his family have a great honest Family business.
Their work speaks for itself and they listen and deliver the goods to your satisfaction. It appears to me there's still business' with integrity and not only motivated by $$$.
REFRESHING.
DO BIZ WITH THESE GUYS I BELIEVE THEY'LL DELIVERY AND SERVICE.

MITCH M

They just did our roof- not the cheapest, but they very cautiously removed all of our tiles, replaced the wood under and did the roof. So far a few weeks and 118 degree weather, so no leaks, but they did no hire subs, which means they took a long time to do the work, but I hope they did it right. I am giving them 5 stars so far since it was not painful, except the check. The roof was about 7000 sq ft, and they had their act together.

Horrible service.   Had my home roof done 5 months ago.  I am still picking up roofing debris from my yard and driveway.   This is after having to replace 2 car tires from roofing nails. Now my shingles are buckling. Also, the drain off for my a/c was left in the back yard and never reattached.   This again after Randy had said he was sending people to reattach it.  They did come back and put my dish satellite back on after leaving it laying on the roof.
I was told by Randy I would receive an emailed receipt and 10 year warranty.  As of today's date, I haven't.
If you use this company, know a lot about roofing.   You will have to check everything.

Ultra Roofing & Exteriors were great to work with and made the entire process easy, from estimate to job completion. The owner, Joe Ward, was so nice and the price was great compared to all of the other estimates we received. He and his crew went above and beyond to ensure our new roof was perfect. He even replaced rotted boards and didn't charge us extra. I would recommend this company to everyone.

Very good experience! Orville, Martin, and their painting crew were top-notch. Initially we were somewhat skeptical that our house could be painted in only 2 days with professional quality results.
But once a couple of initial delays were overcome, the work was indeed completed in 2 days and we couldn't be happier with the results. From the fascia and trim, to the entry, security, and garage doors, to an attached storage shed, the speed and end quality was/is impressive. A shout out here to Mario of Martin's crew. He's an artist.
At a highly competitive price you can't go wrong. Highly recommend.

They are not trustworthy. A repair guy came out without any earlier notice, did his work as vaguely described in the job description, and left without saying anything. It turns out they argue that the drywall repair which they promised verbally executing was not part of the contract and I have to pay additional $$$ for this.

Too bad you don't have the resources within your company to keep up with demand. Not to mention, as you said in personal DM, Yonathan does sometimes fail to call back. Except it was an in person service. People have lives outside of calling, and waiting for, services. My time was grossly wasted and because of that, my roofing repairs are now delayed. See the chain of events in this? If you know your workers cannot handle all that is given and the sometimes fail to call back or show up, hire people who can. Or continue to get reviews like this. Bottoms line.... waste of my time and delayed repair.

I had an excellent experience with Arcadia. I got bids from 3 contractors, and although the prices were similar, I found the people at Arcadia particularly easy to deal with. Whether by phone or email, they were responsive. They were also accomodating to changes/additions to the contract, priced various options for me, and even let me speak with their material supplier regarding very arcane questions about cedar shakes.

Both their demo crew and installation crew were competent. The installation crew in particular were knowledgeable, answered questions and concerns, keep the job site clean, and, in the end, did a superb installation.

Arcadia has a lot of experience with cedar installations, and it shows. We've got the best roof in the area now.

Yelp should allow for 0 stars.
Watch out for bait and switch. My onsite estimator said a few sheets of plywood on the roof might need to be replaced. I signed a contract and then asked for more clarification. They sent a new contract for 50% more than the original estimate. In spite of needing me to sign the new contract before proceeding, they kept 20% of the original contract as cancellation fees.
What a bunch of crooks.

I hired Mission Restoration in March, 2022 to install a new shingle roof on my house, and new flat roofing on my patio cover and on a free-standing RV cover. Among the six roofing contractors who gave me estimates, Mission had the best combination of pricing and non-onerous contract terms.

Two of Mission's competitors had slightly better pricing; however, the terms of the contracts they expected me to sign were absolutely ridiculous.  Those competitors' terms said, in layman's language, that they were not responsible for any consequential damages (including property damage or bodily injury) caused by their work or workmanship, and that if they were somehow found responsible for damages, those damages would be limited to no more than the cost of the contract. So, for example, if during the roofing process, their crane operator (who had to lift my AC unit so the crew could roof underneath it) messed up and dropped the AC unit through the roof, landing it on my head, the contractor WOULDN'T be responsible, and if they were found responsible, the most I could recover was the contract price of the job, even if I was left paralyzed, with a hole in my roof and ceiling, and with a smooshed AC unit!  Even more ridiculous was the fact that those proposed contracts from these shyster competitors of Mission Restoration actually said these terms had been discussed with me (they hadn't) and that I was getting a price discount in return for agreeing to them. What a crock!

Mission's contract included none of the self-serving B.S. language of its competitors. It was straightforward, fair and reasonable, and their pricing was competitive. They also answered my questions in a timely manner and had favorable online reviews. So, I went with them.

On day one of the project, the crew showed up on time and ready to work. They were courteous, respectful and diligent in trying to clean up debris and roofing material as each installation day ended.

Most impressive was the fact that unbeknownst to me, I had a lot more sections of water-damaged/partially rotten wood (under both my old shingles and under my old flat roofing) than previously anticipated. Mission's price quote included a certain amount of wood replacement but when that amount had to be almost quadrupled, there was only an additional pass-through charge for the extra wood (with no markup), but NO additional labor charges. Also at no additional cost (material or labor), the Mission crew even installed 1 x 2' trim around the entire perimeter of my RV cover since the original homeowner hadn't bothered to install it, and since the Mission project manager said it was needed before they could replace the drip-edge after the flat roofing was installed on the structure.

At the end of the job, the crew meticulously went over the entire outside of my house with a roller magnet to pick up any stray roofing fasteners and Chaz, the project manager, asked me to join him for a complete walk-around inspection of the job to ensure I was satisfied. I was. My new roof looks great!

In short, the Mission crew was diligent, conscientious, and respectful of my home. Most importantly, they did a 5-star job!

I did delay writing this review until now because it hadn't rained hard in my area since the installation was completed early last April. Now that we've had several extremely severe monsoon storms, I can verify I've found no leaks and that all of the workmanship appears to have been just what I bargained for.

Today's contractor world is mostly a dumpster fire, filled with contractors who are unreliable, unscrupulous, disorganized, overpriced and downright lazy. Finding a really good company that cares about quality, customer satisfaction, commitment and value is rare; but Mission Restoration is one of those companies.  I've now recommended Mission to a several people and would certainly recommend anyone looking for roofing work give them a chance to impress you as they've impressed me!.

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