Shon is a great businessman. He was very diligent, sincere, and people-oriented personality. I needed a ramada or pergola as some call it, in my backyard, roofed. It previous had Micky Mouse plywood sheets with some roll roofing on it, held down with bricks, that was not professionally done. Was like that when I bought the house in 2004. So the wood got rotten over the years. One of the rotten places was the armrest of the wooden bench. I asked Shon to replace the rotten wood that involved the armrest.
But I didn't like Shon's carpenter named Kevin. Shon told me he was a great carpenter, but when Kevin came to replace the rafters, and the armrest, he did not have the consciencious eyesight to see the rotten wood that was supporting the top horizontal board that the arm rests on. And when he replaced the top board, he DIDN'T THINK to turn the board over to the other side where there was no knot, so the armrest can be clean and flawless. Instead he nails the bad knot-holed side on top, where the knot fell out, leaving a hole in the wood. His eyes didn't even notice the hole in the wood. It was not that he saw it and didn't care, cos later I asked him why he nailed the wood with the hole at the top instead of turning it over to a good side on top. He just never THOUGHT about it!
His eyes and mind also did not notice, what I thought was screaming obvious, that the wood supporting the armrest, was sooooo rotten and disintegrated, and he nailed good wood right on top of crumbling termite-eaten wood. See my pictures of the rotten wood that Kevin nailed good wood on top of.
I would not hire this carpenter if I were his boss, because he lacks the vision needed to do the good workmanship job, that I would want for my business. If I were owner, I would want a carpenter whom I can TRUST AND KNOW will do a good job, without me having to check to make sure he did, because I know he can SEE and THINK!
Instead ME, AN OLD SENIOR LADY, who has no construction experience, HAS TO SHOW KEVIN !!!!!!
But after showing Shon the pictures below, he sent Kevin back to make it right. I asked Kevin why he didn't SEE the rotten wood. He said he really didn't THINK about it. I said You need to SEE and THINK!!! He said, I guess I do.. Why is it this old lady had to THINK for contractors.
Anyhow, I am still giving Shon 5 stars, cos he made it right, and was so determined to make me happy. He replaced ALL the rafters, when his bid said replace about 5 of the7, but I paid for the armrest replacement which included some of the wood replacement in the rafters.
Also Shon saved me money over other roofing contractors, simply because sheet metal is cheaper than roll roofing, which doesn't last as long, either.
Someone mentioned that it would be noisy when it rains hard. I have not yet experienced heavy rains.
