Best Flooring Contractors in Arizona

I'm super-glad that Classic Millworks installed beautiful floors in a friend's home, which led to my meeting them and using them for my project. I'm a first-time homeowner and new to working with home improvement companies. Mike and Marilyn answered every one of my many questions about the process thoroughly and cordially. They could not have been more personable and friendly throughout my entire experience with them; in fact, Mike and I hugged at the end of his last visit here to check out the work done.  Their family and their whole crew are the BEST - they're all knowledgable, friendly, conscientious, and highly skilled in their craft. I can't recommend them highly enough. I'm delighted with my new floors!!

We had Ground Control come in and grind down and polish our concrete floors. They did an amazing job and their communication was superb! We will be using them again in the near future for some more floor work. Thank you!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

When Frank stepped foot in my house I had 3 functional bathrooms; when Frank left, I had two. I had 4 livable bedrooms, and because of Frank Magallon, I now have 3. I hired Giovanni Custom Flooring in June of 2016 to remodel my guest bathroom, tile my office, and remodel my Son's bathroom. I have lost a total of $13,950 and Frank Magallon has destroyed my house.  

During Frank's time on the job, he would often text me asking for additional money. The written contract we agreed upon only requested 50% upfront, and 50% upon completion. When I mentioned this to him, Frank stated the things he had left to do were minimal and could be completed quickly. Because Frank was a friend of a friend, I thought I could trust him.

Prior to Frank walking off the job, we discussed him remodeling my master bathroom and bedroom. In October of 2016, Frank asked if he could get started on that project as well. Even though I was reluctant because the first 3 tasks had not been completed, I agreed because I was eager to get everything done and paid Frank $7250 (50% deposit) up front. In November of 2016 Frank asked for an additional $3000. I became increasingly concerned and asked Frank for an itemized receipt as to what my money had been spent on thus far, and an explanation for the additional $3k as his initial contract only required 50% up front, and 50% upon completion. Frank told me, me asking for an itemized invoice was making it too hard for him to do his job and he would not commence work until he had the 3k in hand. After 5 different escalated conversations and multiple text messages, Frank finally produced an itemized invoice. Not only was Frank re-charging me for things he asked me to go out and purchase prior (i.e. paint), but each task on the invoice was highly inflated. When questioned, Frank refused to explain.

MOST IMPORTANTLY: During this process, Frank advised it was ok for me to move back into my bedroom after he claimed to complete THE WORST version of a stained concrete floor. While sleeping in my room I would wake up nauseous, short of breath, and have TERRIBLE migraines. After Frank walked off the job, I had my house inspected and it was discovered that the open sewer and plumbing pipes Frank left open and exposed, were leaking METHANE GAS throughout my bedroom and bathroom. I was told I could have suffocated in my sleep from methane gas exposure.  

I could write a book on this TERRIBLE experience Giovanni Custom Flooring and Renovation put me through. Aside from being a crook and almost killing me, below are a few of the other things I experienced.

1. My office that Frank was paid to tile, still has carpet in it.
2. October 7th, 2016- Frank tries to cut corners any where he can. Instead of using a dumpster for trash, Frank left old, rolled up carpet and a bathtub propped up against my backyard fence. My dog used this as a step, jumped over of my backyard fence and was found dead the next morning across the street from my house.
3. Frank contracted an electrician to add remote control, color changing lights in my master bathroom. I paid an additional $700 for this work to
be completed and have NEVER seen a remote control or even a light bulb! I have called this same electrician back and he is now trying to charge me $580 to finish what I ALREADY paid $700 for!
4. The white subway tiled bathroom Frank has displayed above is my bathroom. The picture fails to display the exposed electrical outlets, unset toilet, open vent with no vent cover, and sloppy paint job. The shower glass expense was conveniently left off of the original invoice and Frank tried to collect an additional $600 for the glass after all was said and done. This bathroom has a terrible smell coming from shower. This smell that not there before Giovanni Custom Flooring demo'd the bathroom. When I mentioned the smell to Frank, he refused to take accountability and claimed he couldn't smell a thing however, everyone else that enters my bathroom can. The estimates I've received from new plumbers  to get rid of this smell range from $4k-5k.
5. In July of 2016 I told Frank I was also going to need to fix the warped, sun damaged siding on the front of my house. Frank contracted a guy to stucco my house ($2150). During this process, they detached electrical outlet covers, storm gutters, my doorbell and outdoor window shutters and NEVER put them back. My doorbell was later found in the grass in my front yard.
6. My hall bathroom mirror, tools, and cabinets that were removed from the bathrooms Frank demo'd disappeared. I wasn't even given the option to keep them. Not sure if they were thrown away or if he decided to keep them for himself.

I am a single woman  who works in the mortgage industry and know nothing about construction.  Frank took advantage of that. I would not recommend this man or his company to my worst enemy. I am currently working with the Registrar of Contractors to recover what I lost.

We loved the fact that they came to us with more than enough samples to choose from and the end result is absolutely amazing!

Joshua gave the project personal attention from beginning to end and was agile enough to jump in to take care of any detail that needed to be addressed. His crew was the best of the best. They were not hurried and had no desire to do anything short of the best job they could do, even at what seemed to be personal expense. Everyone's dedication to the job was inspiring.

I had travertine installed throughout my home the week after Christmas. I was impressed from the moment I walked into the Custom Floor Covering showroom. Andy took the time to educate me about stone flooring; Doug came a few days later to give me an estimate; and a few days after that, the work began. I was very fortunate to have Charlie do the installation because he is a master craftsman. The end result is beautiful!

Another Remodeler who doesn't follow up
Said would have someone call
Asked to set appointment with daughter never called

Oko and Sal did our backsplash and did it perfectly. They even uncovered an earlier flaw and took steps to address that. They worked efficiently and finished on time. Upon a follow-up involving a cracked tile, Oko came back on the next day and expertly repaired it. Their results were flawless and they were willing to deal too. We're saving his card for future tile projects. Highly recommended.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Hard Rock Tile and Stone did truly impressive work for me recently when they installed the tiles in my walk-in shower. I was pleased with the honesty and caring attitude of the owner, Blake Jolley.  He frequently checked in with me to be sure that I was satisfied at each step of the process.
Not only that, but I found their price to be reasonable,  their customer service excellent,  and their work to be professional. They were always responsive to my questions and concerns, and the installers did an excellent job.
They also were very willing to take back unused materials and deduct the cost from my bill, which is a testament to their honesty.   I highly recommend this business to anyone who needs tile or stone work, and I will not hesitate to call them if I need this type of work again.
Andy Pham
Owner
Signal Butte Self Storage

These guys did a really nice job on my project. We have a little guest house that I had basically neglected for many years. It was pretty much of a disaster area. For a quite reasonable price they turned it into a very nice little home that my daughter now lives in happily. GPS were very easy to work with and did everything they could to make sure we were happy with the finished product. I recommend these guys highly.

Wow, what a mess. I highly encourage anybody looking for assistance with flooring go to any other company besides puckets.

Terrible customer service, We had a dispute with the flooring, and took it all the way up to the top. The owner did not take responsibility for costing us extra thousands of dollars for our project.

Again, please find yourself a better company who is willing to give normal customer service.

Amazing company to work with, they did an awesome job on our bathroom. The tile looks amazing NO imperfections whatsoever. Just Beautiful craftsmanship, don't hesitate to message this business and have them do work for you. You will be a happy customer I know I am.

Had a good experience with Zona Restoration 4 years ago, and when I misplaced some paperwork and needed it for a remodel, Shane went above and beyond to help me track down everything I needed. I would definitely recommend them to anyone who has restoration needs.

I was in the design center in mid October  Salesman was rude to my husband and while I did proceed with him we did a design that day but did not complete.   after I left the showroom communication with him was spotty.  He would not return a call.  I moved on to look for another source.  I did not find one I liked as well as cabinets to go product.    On Oct 31 We went back in the center and asked for a different salesman.  I was promised he would not treat us like the previous salesman.       we did design picked cabinets. He called to make sure they were in stock and promised delivery in next two weeks. We paid in full and signed contract.  We left the store   Oct 31.   any and all communication between Rick salesman and store manager Brett has been generated by us.   They do not return calls, do not respond to messages and on the last week in November store manager left my husband a voice mail telling us how busy they had been. He said they had 20 pallets if cabinets they had not had time to deal with.  This is my attempt to contact some of those other buyers like ourselves who are waiting and being fed bullshit.   I also would like to keep anyone else from having to experience this frustration and stress and added expense.  I would not recommend to anyone   you can buy custom cabinets and have installed in less time than dealing with this.

Fraud, criminals, liars, theft, are the words that come to mind when writing about this company.  Do not use this company, they still have not performed the work that was pre-paid days ago and now have yet again scheduled the work to be done for the 3rd time and yet again a no show.  I will be suing this company and I am sure I will win.  I hope whoever reads this post is smart enough to adhere to my advice.  Save yourself the TROUBLE!!!

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