Best Flooring Contractors in Arizona

These people truly care about quality in their product and installation. Best in town.

We had Ground Control come in and grind down and polish our concrete floors. They did an amazing job and their communication was superb! We will be using them again in the near future for some more floor work. Thank you!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

When Frank stepped foot in my house I had 3 functional bathrooms; when Frank left, I had two. I had 4 livable bedrooms, and because of Frank Magallon, I now have 3. I hired Giovanni Custom Flooring in June of 2016 to remodel my guest bathroom, tile my office, and remodel my Son's bathroom. I have lost a total of $13,950 and Frank Magallon has destroyed my house.  

During Frank's time on the job, he would often text me asking for additional money. The written contract we agreed upon only requested 50% upfront, and 50% upon completion. When I mentioned this to him, Frank stated the things he had left to do were minimal and could be completed quickly. Because Frank was a friend of a friend, I thought I could trust him.

Prior to Frank walking off the job, we discussed him remodeling my master bathroom and bedroom. In October of 2016, Frank asked if he could get started on that project as well. Even though I was reluctant because the first 3 tasks had not been completed, I agreed because I was eager to get everything done and paid Frank $7250 (50% deposit) up front. In November of 2016 Frank asked for an additional $3000. I became increasingly concerned and asked Frank for an itemized receipt as to what my money had been spent on thus far, and an explanation for the additional $3k as his initial contract only required 50% up front, and 50% upon completion. Frank told me, me asking for an itemized invoice was making it too hard for him to do his job and he would not commence work until he had the 3k in hand. After 5 different escalated conversations and multiple text messages, Frank finally produced an itemized invoice. Not only was Frank re-charging me for things he asked me to go out and purchase prior (i.e. paint), but each task on the invoice was highly inflated. When questioned, Frank refused to explain.

MOST IMPORTANTLY: During this process, Frank advised it was ok for me to move back into my bedroom after he claimed to complete THE WORST version of a stained concrete floor. While sleeping in my room I would wake up nauseous, short of breath, and have TERRIBLE migraines. After Frank walked off the job, I had my house inspected and it was discovered that the open sewer and plumbing pipes Frank left open and exposed, were leaking METHANE GAS throughout my bedroom and bathroom. I was told I could have suffocated in my sleep from methane gas exposure.  

I could write a book on this TERRIBLE experience Giovanni Custom Flooring and Renovation put me through. Aside from being a crook and almost killing me, below are a few of the other things I experienced.

1. My office that Frank was paid to tile, still has carpet in it.
2. October 7th, 2016- Frank tries to cut corners any where he can. Instead of using a dumpster for trash, Frank left old, rolled up carpet and a bathtub propped up against my backyard fence. My dog used this as a step, jumped over of my backyard fence and was found dead the next morning across the street from my house.
3. Frank contracted an electrician to add remote control, color changing lights in my master bathroom. I paid an additional $700 for this work to
be completed and have NEVER seen a remote control or even a light bulb! I have called this same electrician back and he is now trying to charge me $580 to finish what I ALREADY paid $700 for!
4. The white subway tiled bathroom Frank has displayed above is my bathroom. The picture fails to display the exposed electrical outlets, unset toilet, open vent with no vent cover, and sloppy paint job. The shower glass expense was conveniently left off of the original invoice and Frank tried to collect an additional $600 for the glass after all was said and done. This bathroom has a terrible smell coming from shower. This smell that not there before Giovanni Custom Flooring demo'd the bathroom. When I mentioned the smell to Frank, he refused to take accountability and claimed he couldn't smell a thing however, everyone else that enters my bathroom can. The estimates I've received from new plumbers  to get rid of this smell range from $4k-5k.
5. In July of 2016 I told Frank I was also going to need to fix the warped, sun damaged siding on the front of my house. Frank contracted a guy to stucco my house ($2150). During this process, they detached electrical outlet covers, storm gutters, my doorbell and outdoor window shutters and NEVER put them back. My doorbell was later found in the grass in my front yard.
6. My hall bathroom mirror, tools, and cabinets that were removed from the bathrooms Frank demo'd disappeared. I wasn't even given the option to keep them. Not sure if they were thrown away or if he decided to keep them for himself.

I am a single woman  who works in the mortgage industry and know nothing about construction.  Frank took advantage of that. I would not recommend this man or his company to my worst enemy. I am currently working with the Registrar of Contractors to recover what I lost.

We recently used Floor Coverings International Chandler-Gilbert to install LVP throughout our house.  Let me start with the negatives.  1) They do not have a showroom.  I might be old fashioned, but at first I was looking for a store to go into.  I will say, after having them out and seeing the  products in my own lighting was helpful.   I grew to really like this part of the service 2) They were not the least expensive.  They were 15%-20% higher than two of my bids but less than the highest bid.  3) This might be nit picky, but the first day of installation they were 30 minutes early.  This irritated me a bit.  A girl has to put on her face.  

The reason I put 5 stars is the  installation.  The product and workmanship look fantastic.  The new baseboards they installed finishes everything off nicely.  The installers were polite and very professional.  They cleaned up, moved furniture and reset the toilets.  The owner Debra was on top of the project, interacting with me and handling any of my small OCD issues.  I had spoken to a reference prior to selecting them and had read the positive reviews.  They met/exceeded my expectations.

Josh came over to help me with a few projects around the house. I needed some drywall work and painting done. He gave me a great price and was very professional throughout the job. I had him come back to do some travertine flooring in my children's bathroom and replace the wall tile around the bath tub. He was very thorough and cleaned up after the project was done so we would have never known he was even there doing work. I would definitely recommend Josh and Bare Renovation for any home improvement projects you have.

I've had these guys do tile work in our rental house, Payson house and Valley house.  I've been happy with all the work done  The Payson house had some exceptional challenges and the results were perfect.  Good group of guys, I would recommend them.

Our spare bedroom was the only room in the house without tile or hardwood.  My husband had hardwood installed in most of the house 6 yrs ago so I wanted to have the same wood in that room.  I called many, many local companies and even out of state suppliers to try to find the wood at the lowest price.  Turns out it had been discontinued.  AZ Floors found a supplier that had what we needed.  It was more expensive (of course) than what it was 6 yrs ago.  I had 4 different companies come out and do estimates.  The other local companies didn't have set prices for labor nor did they respond to me same day or even next day for some.  I called AZ Floors and spoke to Leisa W. She gave me an on the phone estimate, called me back within a couple of hours and had found the wood with an estimate and then had it all e-mailed to me by day's end.  We were surprised that not only did they give us the best service so far, but we got much more with the purchase than the other guys.  Although the wood per sq. ft. was a little more than the other places the overall cost was less AND we got more for our money.  For anywhere from $70-250 less we got the wood, installation, glue, new base boards, T square and a 2 year warranty (included) and most importantly in the least amount of time.  Other places only offered wood, glue and installation. Let's just say the wood got ordered, delivered, is acclimating under our pool table and will be installed in 2 days.  I am still getting call backs and just got a quote e-mailed to me from other local companies who I called on the SAME DAY as Arizona Floors.  They are also going to be done with the project in less than a day.  I an anxious and excited to see what it looks like after the weekend.  Same yourself the stress and time and just call them first.

Oko and Sal did our backsplash and did it perfectly. They even uncovered an earlier flaw and took steps to address that. They worked efficiently and finished on time. Upon a follow-up involving a cracked tile, Oko came back on the next day and expertly repaired it. Their results were flawless and they were willing to deal too. We're saving his card for future tile projects. Highly recommended.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Hard Rock Tile and Stone is one of the most professional and responsive Home Improvement Contractors and Suppliers that I have ever dealt with!! They knew their products inside and out and knew just what to recommend to me for selecting and installing the stack stone on the exterior of my home!! From the moment Faith answered my call, I was immediately treated with unsurpassable knowledge and attentiveness!!  Faith certainly is a 12 out of a 10 when it comes to knowledge and customer service!!! I truly can't  express how PLEASED I was that I had chosen Hard Rock Tile and Stone to install my stack stone!!!  Truly, if you are looking for a contractor that listens to your needs and responds with immediate professionalism, you will find it ALL here at Hard Rock Tile and Stone!!! I ABSOLUTELY RECOMMEND them to EVERYONE in the valley for ALL of your home improvement needs!!!

Scheduled an appointment on Tuesday to have someone out to my house Friday for a quote. I was super excited to have them out because of how friendly and helpful Mike was at the initial scheduling time.

But that's where it ended. I took time off of work to be home to have GPS out to the house... that's a personal day I will never get back. No show, with no courtesy call. Around 4:00 I finally got a call. I get people are busy,  but please understand that an appointment is an appointment.

The crew was very sloppy and spit sunflower seeds all over the place. You can feel the seeds under the carpet. Someone on the crew also stole the change that was in a box in the bathroom. The box also contained my wedding ring. The manager denied that it was stolen and suggested I forgot where I left it. She also stated that her crews are accused of stealing all the time but and it never turns out to be them. WTF.  Unless you want a bad job and robbed go somewhere else.

Very happy with the results of our kitchen remodel! We did obtain a few estimates for the project. Sam came out, listened to what we wanted to accomplish, came up with good design & reasonable pricing! He is easy to communicate with, addresses all the questions and issues in a timely manner! His crew is good, everyone is hard working, courteous, prompt & polite. Special thanks to Edgar who has outstanding customer service & people skills as well as great attention to detail!
Everyone worked hard and we had a new kitchen in a week!
We would not hesitate using Pelleco in the future for other projects and would definitely recommend the company to others!

Aaron was so responsive right from the start....came out and gave me the estimate and started the job immediately.  The crew was clean and professional and in and out in record time....did a GREAT job and kept me informed of every step of the process and let me know exactly how to work through the whole thing!!!
Good contractors are so hard to find, so it is such a treat when you do and so nice to be able to refer them out with full confidence they will take care of anyone I send their way!

We are general contractors remodeling our own home and went to Cabinets To Go for an initial consult and was sold immediately. I started the process with Mario who assisted in every possible way he could in configuring the right cabinets given my design desires. And my purchase was sizable- roughly $18,000.00. When the state instituted the retail restrictions in response to Covid-19, Mario was furloughed with a number of other employees leaving a skeleton crew to accommodate all existing and new customers seeking assistance. Wow! I couldn't believe the company left so few employees to handle ALL the business in the state of Arizona. I believe it is the only store. Well, they were fantastic!! Yes, I waited periods of time during my appointments because the phones rings off the hook. But O.C. was fantastic in apologizing and getting to my delivery needs and any other requests I had. My takeaway- I can get cabinets anywhere but the customer service and concern even in the face of enormous pressure from what was clearly understaffing sold me on this store. Good job O.C., Mario, Alex and the whole team at Cabinets To Go, Phoenix. Thank you.

Fraud, criminals, liars, theft, are the words that come to mind when writing about this company.  Do not use this company, they still have not performed the work that was pre-paid days ago and now have yet again scheduled the work to be done for the 3rd time and yet again a no show.  I will be suing this company and I am sure I will win.  I hope whoever reads this post is smart enough to adhere to my advice.  Save yourself the TROUBLE!!!

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