Best Flooring Contractors in Arizona

I'm super-glad that Classic Millworks installed beautiful floors in a friend's home, which led to my meeting them and using them for my project. I'm a first-time homeowner and new to working with home improvement companies. Mike and Marilyn answered every one of my many questions about the process thoroughly and cordially. They could not have been more personable and friendly throughout my entire experience with them; in fact, Mike and I hugged at the end of his last visit here to check out the work done.  Their family and their whole crew are the BEST - they're all knowledgable, friendly, conscientious, and highly skilled in their craft. I can't recommend them highly enough. I'm delighted with my new floors!!

Thank you so much to Preston and his little boy Bentley who stopped to help me with my flat tire on the side of the freeway. It was a very hot afternoon and I can't tell you how much I appreciate them taking time out of their day to help a stranger.

True gentleman and a stand up father showing his son how to change a tire and to help others. I will definitely being looking for my way to pay it forward.  thanks again!!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

We had Frank come out and remove our baseboards. His communication was excellent from the first start of contact. He worked quickly, efficiently, and at a reasonable price. He saved us tons of work for ourself. I would recommend his services.

This is a great company! Very professional and thorough. We worked with Brooke who was extremely helpful, professional, and friendly.

Joshua gave the project personal attention from beginning to end and was agile enough to jump in to take care of any detail that needed to be addressed. His crew was the best of the best. They were not hurried and had no desire to do anything short of the best job they could do, even at what seemed to be personal expense. Everyone's dedication to the job was inspiring.

I had them I install patio carpet in April and I am still waiting for them to come and finish the job. It was all wrinkled and I have been promised an adjustment for months.  Phone calls, emails galore and no action.  I will never use this company again.

We obtained quotes from three different flooring companies in the Valley and we were very happy with Arizona Floors. Their prices are competitive and their staff is really quick to respond.

We worked mostly with their sales rep, Ryan. He did the initial screening over the phone trying to understand what kind of work we want done and what materials we had in mind. We also stopped by their store on Indian School to pick out materials. He showed us around and gave us options based on our wish list and budget. He helped make the daunting experience bearable and fun.

Afterward, he scheduled an appointment to come over to the house and took measurements. He also had samples on hand to help with any final decisions.

When we were able to commit to the materials, the scheduling was so easy. He was able to get the crew in within a week. They had three separate crews come in based on their areas of specialty, but the workers were very professional and fast. They also kept to themselves while they worked and did their best to minimize intrusion.

Here is a list of the work done at our new home:
*laminate hardwood floors in the home office
*carpets in all bedrooms and some spots in the common areas
*tiles in master bathroom

Payment agreement is: pay half of the balance before the work starts and the remaining after completion. They also offer financing if you need it.

Overall, we were very happy with the upfront process, as well as the labor work. We even got a couple of text messages from Ryan checking in after the work was completed. Arizona Floors is our #1 pick for floor work in the Valley. I am also a licensed Realtor in Arizona and I have referred them to my clients and friends - all resonded with great feedback!

I bought a house that was supposedly all redone. After a month I noticed the baseboards around the all tile shower were starting to show water staining. Well Oko from Imperial figured out that the installers had not installed the membrane under the tile correctly and got the pictures to prove it. Oko and Sal did an awesome job tearing out the old floor and lower wall, install concrete backing, replacing membrane and correctly forming base with great drainage. Lastly, they did a great job installing the tile I picked. Great customer service and price. Oko stands behind his work and is awesome !

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

I initially found the staff to be knowledgeable and helpful. I was given a quote to furnish an interior stone wall veneer for an entertainment center wall. The cost for materials was competitive. They also gave me an install cost. Not knowing the time required for installation, I made the mistake of ASSUMING if the materials cost was competitive, so would be the install cost. HUGE MISTAKE. The install by a third party was  smooth and efficient. The install quote was based on a per square foot cost. In the end, the final accounting amounted to a cost to me of $300/hr for a 2 man crew. Blake at Hardrock Stone & Tile stated I agreed to the per-square foot cost initially quoted, so that is what they would charge. BUYER BEWARE! I guess they expect you to know as much about their business as they do.

Scheduled an appointment on Tuesday to have someone out to my house Friday for a quote. I was super excited to have them out because of how friendly and helpful Mike was at the initial scheduling time.

But that's where it ended. I took time off of work to be home to have GPS out to the house... that's a personal day I will never get back. No show, with no courtesy call. Around 4:00 I finally got a call. I get people are busy,  but please understand that an appointment is an appointment.

Best value in town! Great people there!  They do quality and quick work.  Cant go wrong.

What can I say? Sam delivered.  We had our whole kitchen remodeled including removing walls to open up the space. Sam gave us great recommendations.  From the shaker cabinets, the color, the backsplash.  Everything came out exceeded my expectations.  It really transformed my kitchen.  As with any renovations it came with headaches.  I didn't really had good experiences with the installers.  when it came to detail stuff they kinda skip or would hope the owner don't see them.  But a call to Sam and he was able to help me out and get things right.  We ran into problems with materials being short but after talking to Sam,  he finally agreed to cover for us.  I think it is important that Sam did that because it wasn't the money considering I paid thousands of dollars when the part is only 80 bucks.  So it came down to the principal kinda thing.  So I'm glad Sam saw that.  Overall my wife and I are extremely happy with the result.  Don't hesitate to use him for your kitchen design.  He will deliver for you.  My wife and I will definitely call him when we are ready to remodel our bathrooms.

All of the workers that came to my house were all very polite  Where very professional acting Where very professional They all wore Masks. Whenever they would do a job they would clean it up they put plastic down put blankets outdoors to wipe their feet any one they send are very very good company Will ,Glen Hasso and Eli were great to work with!!!!!! I would definitely recommend Zona to all my friends and family!

HORRIBLE. I stopped in tried to get some information on cabinets. I wanted to understand what the materials were in the cabinets how its stacked up against a Home Depot cabinet etc. Just basically asking common sense questions. I personally dont know anything about cabinets Im trying to learn. The guy in the back right who was helping me was extremely aggressive on every question I asked kept saying I dont know this is just the way we do it. Umm ok buddy. If u dont I dont know either Im the customer. At the end he made a sacrastic comment and after an akward silence I just walked out. Stay away unless u want really bad service.

Fraud, criminals, liars, theft, are the words that come to mind when writing about this company.  Do not use this company, they still have not performed the work that was pre-paid days ago and now have yet again scheduled the work to be done for the 3rd time and yet again a no show.  I will be suing this company and I am sure I will win.  I hope whoever reads this post is smart enough to adhere to my advice.  Save yourself the TROUBLE!!!

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