Best Flooring Contractors in Arizona

I'm super-glad that Classic Millworks installed beautiful floors in a friend's home, which led to my meeting them and using them for my project. I'm a first-time homeowner and new to working with home improvement companies. Mike and Marilyn answered every one of my many questions about the process thoroughly and cordially. They could not have been more personable and friendly throughout my entire experience with them; in fact, Mike and I hugged at the end of his last visit here to check out the work done.  Their family and their whole crew are the BEST - they're all knowledgable, friendly, conscientious, and highly skilled in their craft. I can't recommend them highly enough. I'm delighted with my new floors!!

Thank you so much to Preston and his little boy Bentley who stopped to help me with my flat tire on the side of the freeway. It was a very hot afternoon and I can't tell you how much I appreciate them taking time out of their day to help a stranger.

True gentleman and a stand up father showing his son how to change a tire and to help others. I will definitely being looking for my way to pay it forward.  thanks again!!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

Communication was superb from start to finish! Very knowledgeable, answered all of our several questions very respectfully and patiently, and took pride in his work! He did an amazing job! Everyone that has come over since absolutely love our new downstairs tile! 10 star business!

We were looking to replace our carpet in a high rise building. If you haven't dealt with an association in a building like this you soon realize how difficult it can be.

We chose this company because they are listed on my guy reverals as well as our trusted sites.

From the very first moment that the design consultant arrived at our home we knew we were in good hands. Christine listened to our concerns about getting this project done under our association rules. She had great suggestions about the type and color carpet we were looking for. No pressure what so ever.  

If you looking for a great company and design consultant to do your bidding, these are the people.

We hired Josh and team to install flooring to match our main areas and extend into the bedrooms.  In our view the price was fair, and the work done was on time and executed very well.  It is fairly rare that a contractor shows up on time, stays on budget and finishes on time.  In our case the work was done faster than we anticipated, which is a great bonus.

We are glad we used Bare Renovation.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied some of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a "judgement" was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this "judge". We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, "DENIED". There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and say we were too particular, and they will say they went out of their way to agree to what were "our unreasonable personal preferences", and they will deny there was any damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn't, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don't expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

Great and honest company to deal with.  Bought new home and had AZ Floors do new carpet, subway tile backsplash, granite counters and wood looking tile.  Everything turned out beautifully and the crew was so accommodating and professional.  Robert kept me posted via text or call every step of the way! Great prices and happy to support LOCAL businesses VS. big box retailers.

Great experience and great price! My backsplash turned out exactly how I wanted and they knocked it out in a couple days. Would definitely book them again if I have another tile job

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

I called to have an estimate for soft close slides installed on some drawers. The sales person basically refused to some out and look based on the maker of the cabinets. Seems like if you are locked in to a small amount of cabinet makers you limit your business! I wish you luck!

Had my laundry room redone and it is just perfect! I had never undergone a project like this before and they were so willing to answer all of my questions to make sure that I felt comfortable.  The gentlemen who came to perform the project were just wonderful and made sure everything was precisely to my liking.  And they made sure that everything was cleaner than when they go there.  Rudy and Kimberly were excellent to work with as well.  Will definitely have them back (hopefully the same crew) for future remodeling projects!

Went in, picked an in stock carpet - they were there the next day to measure and 2 days later to install.  Easy, fast and good quality!

My husband found Pelleco on Yelp and was so impressed by the reviews so we decided to interview them.  We were so impressed with Sam's integrity, honesty and genuine desire to help us achieve our dream.  We purchased a home that was 20 years old in need of a major update.  Not only did he create our dream home but he did it in record time.  Since our home was being gutted we decided to find temporary housing so it would be easier access for them on a lockbox.  We are thrilled with what Sam created for us.  He was so fairly priced and didn't nickel and dime us on change orders.  We highly recommend his company and are happy to be a reference for them. You will never be sorry if you chose his company to remodel your home.  We will post pictures soon.

This is a delayed review, but I wanted to make sure to let everyone know how happy I was with Zona Restoration. I called for an emergency in the very early hours in December due to my elderly mother leaving a faucet running and flooding one entire side of my home.  Zona was there within the hour and began mitigation immediately.  Long story short they took care of everything from start to finish and left me with my home beautifully restored. They were also excellent to work with during the whole pandemic issue. Tammy - Project Coordinator, Jeff - Project Manager, Elijah, Chris & Ed - Mitigation Techs, and Spencer and Thomas - Estimators, were just great to work with. They all kept me updated and informed throughout the complex process and worked wonderfully with my insurance company. I had no issues, yay!  I highly recommend this company and will use them again if I ever need this kind of work in the future!

Here is an UPDATE!! It is now 2022 and this location has NEVER CONTACTED ME and they have all my information, when I contacted the store I was informed that IC no longer is there so I guess I will never see my REFUND!! This is the most rudest company I ever went into, they lie right to your face and then they have no customer service at all!! Stay far away from this company for any reason!!! They are thief's!!!!

my wife bought a laminated from this company and left a deposit of $6200 , after i read some of the review that " i think it was phony  " told the wife may be we should go with another company , she assure me that the bad review is not right , as far i see they are good people and very plied and they will deliver the material on time and that is exact happen, first of all they been in floor covering over 30 years and they have very good installers , and as far as I know (from the same installer ) they install over 20 to 30 homes daily . I highly  recommend this company to every house hold .

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