Best Flooring Contractors in Arizona

It took months, nay, years for us to decide on what to do about the flooring in our home. When we bought the house I knew that the carpet was looking worn and would need to be replaced in a couple years. But what to replace it with? There are so many choices today with different styles of carpeting, laminate, wood, and tile. After a few stains (a full glass of pink Crystal Light - that stuff does not come out!) we ruled out carpet. I like the look of wood and so we went back and forth and talked to many people about the merits of hardwood vs laminate. Both don't do well with a lot of moisture and I really wanted the same flooring in the kitchen and main living area, plus the room that leads to/from the pool. So, we settled on tile. A friend of ours has ceramic tile that looks like wood in their entryway so we started exploring those options. Unfortunately, most of the ones we looked at had a wood-ish design to them but really were not going to trick anyone into thinking they were wood. And most were in the short thick rectangular shape (8"x24") pieces.

When we went into Flooring America the first time we kind of browsed around and then left without making any commitments. The sales girl was friendly and answered our questions but didn't put on too much pressure. Once we had narrowed down to the wood look tile we went back in and met with another salesperson who showed us all the options they had. That was when I realized just how many different product choices Flooring America has to offer. The store is just a showroom, they don't have inventory there so that is why it seems so much smaller than going to a tile wholesale place or big box home improvement store. But really they have a huge selection! The type of tile we were looking at ranged in price from $4 a sq ft to $12. We picked a few that we liked and made an appointment for them to home to our home. They want you to see the samples in your own environment with the lighting and your furniture since that is the only way you can tell if you are going to like it or not.

Well, of course I ended up falling in love with the most expensive one they had. It is a porcelain tile made in Italy by Cerdomus (Barrique series, Brun if you are interested). It was the most wood looking because there were a lot of variations in the pattern that looked like natural wood grain and the actual tile pieces had some texture to them instead of being smooth and overly shiny. And it came in a variety of sizes (4X24, 8X24, 4X40, 8X40). Dale gave us a discount as a way of apologizing for missing the first appointment. That was a smart business move since when we were waiting around for him the first time I was already thinking "There's no way we are going to use this company if they don't even show up for the estimate." They were also running a promotion on installation so the overall cost, although very high, was still a good deal since we were getting such a quality product. The main thing I like about this company is that they do it all for you: help with the initial design selections, move furniture and do the demo of old flooring, and install the tile. We ended up using all four sizes to make a really great pattern that looks awesome! The main guy laying the tile was Dale's son and he was very trustworthy and professional.

There were a few glitches with scheduling. But that was mainly our fault since we ended up getting new baseboards (yes, they offer those, too) and then decided we wanted to paint the walls after the tile was done but before the new baseboards went on. So, of course by the time the painters were done the tile crew had moved on to a new job and had to squeeze us in to finish up. Another hiccup was that they ran out of tile (just one size) on the second day and had to order more which delayed things a couple of days. However, the nice thing about that was that Dale ate the cost of the extra tile since he said it was his mistake in measuring/ordering. Another company would have probably tried to pass that cost on to us. In spite of these couple issues the overall process was smooth because of how competent and courteous everyone at Flooring America is. I think we got a very, very high quality tile at a reasonable price and it looks really great! There are a few spots where the tile is not perfectly level (hence minus one star) but so far we have gotten a ton of compliments from friends and family and I am very pleased.

I purchased both carpet and tile flooring. This was the BEST flooring store imaginable.  Travis went above and beyond what I would have expected from any store's customer service . They are off the charts good!!!  The prices are fantastic and the installers he recommends are the absolute greatest.  There are not enough adjectives in the English language to describe how satisfied I am with them.

We decided to update our kitchen countertops so we started the process of finding the right company for us. After 3 or 4 estimates/sales pitches we decided to go with ARG. Veny was the "man" for us. He got us with his knowledge and how easy he was to work with. He had great ideas to expand our countertop space and helped us find the right granite. When the day came for install they were right on time n promptly changed our kitchen. We love it! Do yourself a favor and call and talk with Veny. This place rocks!!

Highly recommend! Russ was amazing! I put in a request on a Sunday. To my surprise I received a response immediately. I had a TV mount that had gone wrong and was causing quite a bit of damage. Russ was quick to come out, fix the wall and mount, and hung a chandelier in my kitchen. He also noticed my front door was incorrectly installed and took the initiative to fix it so it no longer sticks. I cannot thank him enough!

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

I couldn't be happier with the floor selection and quality of their products. Jeff is very honest and professional . He is always there in case more material is needed. I very highly recommend his business and advice. Jeff also connected me with a very professional floor installation company; they both communicate to give excellence in service.

Hands down, Q is one of the best out there - he's honest, hardworking, knowledgeable and very trustworthy. I referred him to my family members as well. Easy to communicate with and no project is too big or too small from electric, plumbing to installing tvs, I would highly recommend him to everyone.

This company used to be one of the best, but is under new management and has really taken a turn for the worse. Eight weeks after storm damage to my home, I still have no idea when work is expected to begin.

Three times I've been told that our project will be scheduled at the next meeting, but so far has not been scheduled. Three weeks have gone by since I've heard from my project manager, who doesn't answer my calls or texts. Twice I've been told someone will call me to discuss the project but never called. More than once I've arranged time to stay home from work to meet someone who was supposed to come start the work but never showed up.

Works stalls because someone "forgot," or because they discover an issue they should have seen months ago. I understand that everyone is very understaffed right now, but this does not explain the total lack of professionalism or communication we've experienced.

I've never worked with a company with such a complete disregard for your time. I would never recommend ACR to anyone, and my insurance company will also no longer recommend this company to its customers.

Brian and his crew did a great job! We started with a bathroom remodel and added a kitchen remodel, and they finished the job within a few weeks. Brian was very quick to respond and their bid was highly competitive to others.
I wouldn't hesitate to call them again for any future work on our home.

We recently finished remodeling our home, and we couldn't have been happier with Nik and his team! They installed all new kitchen cabinets, countertops, and flooring throughout, and the results are stunning. From the very beginning, Nik stood out from the various other companies we had consultations with, and throughout the process, they were very patient, professional, and helpful...So if you're looking for a company with excellent customer service and a clearly genuine commitment to the quality of their work, then I'd recommend Builders Flooring and Design!

After my post Tyson reached out. My quote was sent to the wrong email address. He also explained there was some turnover in the office which most likely resulted in the lack of follow up. Since no work was done for me I cannot speak to the quality of their work thus 4 stars. These ratings really do have an effect on businesses.
I now have my quote, thanks Tyson.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

Great experience all around - hired for a framing job and liked the work so much we used them for additional work. Top notch quality and reliability. Good find!!

Apache Tile should get 10 stars.
Shane and Ben always put their Customers first.  The selection of Granite and Quartz is high quality, They're  Installer did an amazing job for us. The best Tile Outlet in Phoenix.  Don't waste anytime asking for quotes from all the other places, Apache Tile is one stop shop for all your countertop needs
Thank you Shane and Ben
Jesus, Maris and team, Thank you for the excellent workmanship in our kitchen remodel.

We had two construction projects done by Arizona Flooring Direct.  First project was in October.  The experience was so positive that we decided to use them again last week.  We received a great price on the tile which we love and the installers did a great job and the project was done on time and there wasn't a lot of clean up afterwards.  We would definitely recommend this company to anyone that is looking for flooring.  Great customer service, follow up and guarantee.  We love our new tile floors!

We are doing a full remodel of our home and, learning from our last remodel, decided to hire legit professionals for the flooring of our new home. I wanted to support a local company and looked for high ratings. Rafal was with me from the time I (unannounced) walked into his showroom until the finished product and install. He is knowledgeable, honest, and was open to working with our timeline when multiple other contractors were involved. I had nothing but a positive experience. My needs and concerns were always addressed in a timely manner. Rafal was always available to contact. Our installer, Budo, was professional and friendly. I trusted this company and their employees in my home, when we were at work,  and would absolutely do so again. Support local. Their quality can't be beat. We've had nothing but positive comments about our flooring, including from other professionals doing work in our house. I can't recommend Olympic flooring enough!

Excellent carpet cleaning service. My carpets now look awesome!! Great pricing compared to everyone else in the area. I will definitely be using this company again!!

I've used Ken Kahrs on (2) occassions and he was very friendly and on-time and cleaned up after!!! i will be using him again for various projects as they come up! plus the price per hour is reasonable and they don't try to overcharge which i like!

Our house burned down. We got estantes from 3 different companies and chose to go with Patterson because the contractor was such a nice guy and he was able to start right away. Everything was going great our home had been framed the contractor was responsive and upfront then he quit and from what I heard took half the company with him to start his own business. This is where everything fell apart. I was given a new contractor who never answered my calls I had no idea what was going on or when things were being done. Their workers are careless. We had paint all over our trees one of their paint guys kicked in our door and it had to be replaced. They told me to pick out a washer and dryer then a year later tried to bill me for it! They keep no records of what the are doing.... they have horrible customer service. They pay no attention to detail. They recently had to replace a panel in my cabinets because it cracked! The cabinets they use are so cheap they chip. Hardware on my cabinets are uneven. They installed my vertical blinds on my sliding glass door and made them too long so they drag and 5 have already fallen off. The blinds in my kitchen window are crooked! How does that even happen. There was no final walk through to point any of these things out. Some cabinets have holes where they drilled for the wrong size hardware then just patched it up. The fence they put up is awful and they charged and arm and a leg for it. There was a crack in every closet corner window corner in the ceiling down the middle of the entire house that they had to come back and fix. They left some hole in my roof so when it rained I had bad water damage and the entire ceiling on my hallway had to be replaced! The list goes on and on! The only reason I even gave 2 stars is because the handymen that come fix mistakes are so nice and trustworthy. Other than that. Keep looking if you are needing work done. Unless you want to be extremely stressed for the entire time the work is being done.

What a nightmare of a experience. DO NOT USE.  They use subcontractors that dont care about the customer experience.  This company customer service is non-existent.  No way to talk to a manager unless you leave several voice mail.  Even than I did not get a call back most of the time.  Took twice as long as they stated to complete the vinyl plank portion of my job.  The vinyl subcontractor caused $1500 worth of damage to my home, had to finally file a claim with Expess Flooring Insurance carrier (EMC) to coverage the damages they caused. EMC  paid out for plumbing damage,  damage to the walls and for the destroyed trim the sub was not suppose to remove. I have pictures of damages and emails with operation manager from Express Flooring.  I will admit the carpet contactor did a great job and was quick,  polite and wonderful to work with.