Best Flooring Contractors in Arizona

We had our home carpeted and tiled for almost $17k (minus the bathrooms). This was the most aggravating home improvement project I've ever experienced. Both Dale (owner) and Henry (salesman) dropped the ball several times with lack of communication creating a ripple effect of misery for us. We were told several times that certain things would get done and they weren't done. Not putting our project on the schedule to start, not showing up on time, not finishing on time....One of the carpet installers made my tiny dog yelp in pain a couple of times because he pushed him off the bed and jerked my dog's head while petting him too hard. That same man had to be scolded by his co-worker to keep working and not goof off.  He lied about my request of what rooms I wanted carpeted. What? Wouldn't I know what I wanted done? Then he started making some odd noises in one of the rooms - really weird. It was so bizarre and his co-worker was embarrassed and kept apologizing. I asked that he not be in my house the following day because he made me feel uncomfortable and I was assured he wouldn't be there. Guess what? The next day he's in one of the bedrooms!!! Apologies and $500 discount were given, but to be honest, this didn't seem like it made up for all the time wasted and headache that this company gave us. There were other things, but Yelp space is not big enough to mention it all. They came out twice already to re-do a carpet area that we weren't satisfied with. It's crunchy and noisy when you step on the carpet. It's still not satisfactory, but we've wasted too much time with them trying to fix the problem without any success. I am still frustrated thinking about the cluster that happened in my house. Such a comedy of errors. I would give 5 stars to the tile installers though, but everything else was a thumbs down experience. I would've gladly given my money to another company who would've done a better job. Dale and Henry know exactly what happened and acknowledge the events that took place by coming to our house twice to discuss everything crazy that happened to us. You guys are nice people, but this review is an honest one.

I learned about Floor Depot thru our realtor. We were pretty clueless on wood flooring and the differences between laminate, engineered and real wood. We stopped by on a Sat and the owner, Travis, was there. We asked him to give us a brief overview of the different types of woods. In terms very easy for us to understand he completely filled us in. When we decided on a wood, we price shopped (who wouldn't) NOONE could beat Travis's price on the flooring. The material came in on schedule with NO bumps and our installer was able to start on time. Their customer service is FANTASTIC as well. Travis kept me informed of the status of order and even followed up after it was picked up. I would HIGHLY recommend Travis and Kelly at Floor Depot for ANY of your flooring needs (they also carry carpet and tile). It felt great supporting a local Arizona company.

Thank You Travis and Kelly for making this a seamless process.

Gail Bohan

We decided to update our kitchen countertops so we started the process of finding the right company for us. After 3 or 4 estimates/sales pitches we decided to go with ARG. Veny was the "man" for us. He got us with his knowledge and how easy he was to work with. He had great ideas to expand our countertop space and helped us find the right granite. When the day came for install they were right on time n promptly changed our kitchen. We love it! Do yourself a favor and call and talk with Veny. This place rocks!!

We had multiple issues throughout the house and had trouble finding a reliable handyman who could solve them. I reached out to Russ and he was able to quickly diagnose these issues and found specific parts for one of our faucets that we could not find anywhere else. If you need a handyman, Russ is definitely your guy!

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

I went to Floor Depot on the advice of friends.  What a great recommendation!  Jeff is very knowledgeable about all kinds of wood flooring (which is what I was looking for) and made some great suggestions for our needs.  He brought out lots of different samples and offered advice about various kinds of wood for our climate - for example, some kinds of wood works great elsewhere, but in our dry climate, not so much.

Jeff let us take lots of wood samples home - his samples are large enough to get a good idea of how they'll look in your rooms. Seems like it took me FOREVER to make a decision, but Jeff was never pushy or aggressive.  When I finally placed my order, he called the next day to say that the manufacturer had had a "bad batch."  When we re-ordered, the install date couldn't meet my schedule (my fault, not theirs) and he graciously refunded my money.

The GOOD news is that when I came back to place my order a few weeks later, he had some NEW wood that worked even better in my rooms!

He recommended an installer (Oliver), who came out no less than three times to look at my layout and talk with me about the installation.  He also was extremely knowledgeable and kept me calm when we found some uneven areas and had to do some 'grinding' to level out the floors.  He was a perfectionist and lined up the wood to my existing tile perfectly - with no T-molding, like you see in other, lower quality installs.  In addition to the floors, Oliver's crew replaced our existing baseboards throughout the first floor with new, higher baseboards. Looks fabulous!

I have had friends whose wood floor installations have been a nightmare.  Installers who don't speak English, leave a mess when they leave, even have just walked off the job!  Oliver and his crew were excellent.  They showed up on time, communicated with me and left everything spotless.  

If you're looking for wood floors, I highly recommend you talk to Jeff at Floor Depot North!

I worked with Q and used him repeatedly on a number of projects. Very dependable and great construction services. Always shows up when promised and finishes on time. Great service and reasonable pricing. Highly recommend!

So, I've been waiting 10 days for you to Address my concerns and you have not. I was the last one to contact you and tell you all the things I was not satisfied with and it has been 10 days and you have done nothing nor have you contacted me. You have the money over or almost $6000 that was not your money and you have kept it and I am told that if you have cash the checks that have my name on them that it is fraudulent. You also have access to my house. So that was a poor excuse to give the insurance company because you have a lock box and you have a set of my keys.

Brian and crew have been great to work with and very helpful along the way. Even worked with us on getting some complicated insurance process. Will provide more updates as we continue and complete the project but so far we are very pleased.

Well since everyone has been staying inside for almost a year a lot of people are looking to doing some home improvement! This review is by far the longest overdue review ever! (Since I've been doing updates slowing to my house with this team for 11 years!)

The most recent job Caleb completed I think is now my absolute favorite! A white subway tile backsplash in the kitchen and complete new carpet in the bedrooms.  The "refresh" of the white subway tile in the kitchen is amazing, it makes it appear larger, cleaner and updated with such an easy project. The best part was Caleb and his crew. Every-time I work with this team they make it so easy. Timing, completion of work, quality, efficiency, professionalism of everyone doing the work- they are the best in the business. They have now completed granite through my kitchen and bathrooms, foyer hardwoods, refreshed & updated my fireplace & added a beautiful wood mantle, hardwoods in my kitchen, carpet twice, and now my subway tile back splash over the last 11 years. When Im ready to do some updates I always call them! They have treated my home as if it were their own- thank you gentlemen for all your hard

I was helped out by Marty in the office who was extremely helpful. I knew he cared to know about our remodeling project  as he took the time to get to know my husband and I and our vision what we had in mind. 3 days after our conversation Mike came out to talk to us further about our project. It took about a week to get the proposal and I'm glad I waited as I previously had 2 other quotes in hand from other companies. They were decently priced, not the cheapest, but definitely the best in communication and really understood what we wanted. Although, not fully complete as of yet as i keep adding things, it's honestly just a fun process to go through with these great guys.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

Alfredo and his team always do excellent high-quality work. We've had them rebuild the gables on our house, rebuild a covered patio on our casita, and replace several sections of warped and worn-out siding. Everything has turned out great and we're very pleased. We'll be happy to hire Alfredo's team to do more work for us in the future!

I just got off the phone with Shane's dad and told him I was almost in tears...with joy that is. My countertops far exceeded my expectations. Our remodel took a down turn when the original one we chose (two months ago) turned out to be out of stock at another store we were doing business with. After checking yelp my daughter found Apache Tile Outlet. Shane was very helpful and professional. From start to finish we had our countertops within less than 2 weeks. Jesus and his crew were wonderful...please,if anyone is looking for the best price & satisfaction in Phoenix check them out.

We needed to replace our carpet in our living room due to dog mishaps and looked at quite a few companies. Michelle was not pushy and let me take a sample board home so my husband could look at the colors also. They had the best pricing on the same quality Mohawk carpet as other retailers. She did take a little bit to schedule the installation after we paid, but not a huge issue. Fernando and Tiger did a great, clean and fast job installing and Michelle was even able to save us a little more with the way the split in the room was done. Overall I would go with this company again. We did this last July and our carpet is still in great shape. She also gave me tips on how to clean the carpet if there is a spill. We have gotten compliments and have been asked who did our carpet. We have recommended this company to many..

Olympic Flooring was easy to work with. Install team was friendly and finished my floors in 1 day. My engineered wood floor looks great!

Rob was awesome, he personally scheduled my appointment and was the one who showed up to clean my carpets! Did a great job, was super knowledgeable, AND left extra pet cleaner for our four-legged kids. I've never had my carpets professionally cleaned, I've always rented the rug doctor and thought it did a great job...I was wrong!

Tony was absolutely AWESOME!! I had a handful of things I wanted help with and he fixed everyone one of them. Even better, he accomplished all of them in under the allotted time. Will definitely use Handyman Connection again and will 100% ask for Tony. Thank you, Tony - Brett

Was referred through another website. When they contacted, looked them up on the state licensing website and couldn't find them as actively licensed (azroc.gov for reference). Asked them for their license number. Crickets. That was more than 48 hours ago. I don't really expect a call ba

I can't say the situation was resolved in a timely manner, but April 20th (almost 4 months after I initially reached out about my concerns with carpet) Express finally came through with a 'one time' complimentary re-stretch of the carpet.

I appreciate that Express made this right and am updating my review to reflect this.  However, the timeline that led to the eventual resolution is also included:

3/18/22 - Per Michael's request in response to this Yelp review, I called and spoke with a representative.  They said they were escalating the case so a manager could speak to me.

From March 18 - April 11th, I called multiple times and left many voicemails (I didn't count, but I was calling about every 2-3 days).  I was always told they would look into it and I would get a return phone call.
All of the customer service representatives were very polite, and they would all remark that 'there are a lot of notes in this file.'  And, they all agreed that no one had gotten in touch with me or returned my calls.  But, none of them had the authority to do anything besides make a note and mark my file for someone to review.

4/11/22 - I again reached out via phone, said they will again request a call back from a manager and I should get a call back sometime the next day.  I did not receive a call back, but on one of my subsequent phone calls, I did finally get someone that could actually speak to me (Wednesday 4/13).  

Carpet re-stretch was scheduled for a week later.  The person scheduling the re-stretch agreed to a 2pm arrival time (no earlier than 2pm) to accommodate my work schedule.  The morning of service I get an automated text saying 12p - 2p arrival (and a note that if changes are needed, call the general help line.... which goes to voice mail/not answered in a timely fashion).  

Needless to say I was again left scrambling to rearrange schedules and get someone to my house with keys by 12pm.
Thankfully I was able to get someone to my house in time to meet the repairmen and a satisfactory job was done.  Hopefully it will last.  All I can say is that it took a lot of time and effort on my part for Express to honor the 'lifetime installation' warranty I signed.