Best Flooring Contractors in Arizona

It took months, nay, years for us to decide on what to do about the flooring in our home. When we bought the house I knew that the carpet was looking worn and would need to be replaced in a couple years. But what to replace it with? There are so many choices today with different styles of carpeting, laminate, wood, and tile. After a few stains (a full glass of pink Crystal Light - that stuff does not come out!) we ruled out carpet. I like the look of wood and so we went back and forth and talked to many people about the merits of hardwood vs laminate. Both don't do well with a lot of moisture and I really wanted the same flooring in the kitchen and main living area, plus the room that leads to/from the pool. So, we settled on tile. A friend of ours has ceramic tile that looks like wood in their entryway so we started exploring those options. Unfortunately, most of the ones we looked at had a wood-ish design to them but really were not going to trick anyone into thinking they were wood. And most were in the short thick rectangular shape (8"x24") pieces.

When we went into Flooring America the first time we kind of browsed around and then left without making any commitments. The sales girl was friendly and answered our questions but didn't put on too much pressure. Once we had narrowed down to the wood look tile we went back in and met with another salesperson who showed us all the options they had. That was when I realized just how many different product choices Flooring America has to offer. The store is just a showroom, they don't have inventory there so that is why it seems so much smaller than going to a tile wholesale place or big box home improvement store. But really they have a huge selection! The type of tile we were looking at ranged in price from $4 a sq ft to $12. We picked a few that we liked and made an appointment for them to home to our home. They want you to see the samples in your own environment with the lighting and your furniture since that is the only way you can tell if you are going to like it or not.

Well, of course I ended up falling in love with the most expensive one they had. It is a porcelain tile made in Italy by Cerdomus (Barrique series, Brun if you are interested). It was the most wood looking because there were a lot of variations in the pattern that looked like natural wood grain and the actual tile pieces had some texture to them instead of being smooth and overly shiny. And it came in a variety of sizes (4X24, 8X24, 4X40, 8X40). Dale gave us a discount as a way of apologizing for missing the first appointment. That was a smart business move since when we were waiting around for him the first time I was already thinking "There's no way we are going to use this company if they don't even show up for the estimate." They were also running a promotion on installation so the overall cost, although very high, was still a good deal since we were getting such a quality product. The main thing I like about this company is that they do it all for you: help with the initial design selections, move furniture and do the demo of old flooring, and install the tile. We ended up using all four sizes to make a really great pattern that looks awesome! The main guy laying the tile was Dale's son and he was very trustworthy and professional.

There were a few glitches with scheduling. But that was mainly our fault since we ended up getting new baseboards (yes, they offer those, too) and then decided we wanted to paint the walls after the tile was done but before the new baseboards went on. So, of course by the time the painters were done the tile crew had moved on to a new job and had to squeeze us in to finish up. Another hiccup was that they ran out of tile (just one size) on the second day and had to order more which delayed things a couple of days. However, the nice thing about that was that Dale ate the cost of the extra tile since he said it was his mistake in measuring/ordering. Another company would have probably tried to pass that cost on to us. In spite of these couple issues the overall process was smooth because of how competent and courteous everyone at Flooring America is. I think we got a very, very high quality tile at a reasonable price and it looks really great! There are a few spots where the tile is not perfectly level (hence minus one star) but so far we have gotten a ton of compliments from friends and family and I am very pleased.

Best rates and the Nicole is so helpful and nice. I couldnt order there for other reasons, but great service.

Alex is so easy to work with, it feels more like working with family.  He takes care of you, helps you with decisions and creates the most beautiful pieces.  Always professional.  AZ Royal Granite has a superb selection of stone.  We have used them in 3 of our homes.  He has worked along side with our cabinet maker to create 2 stunning tables in our home.  They are like art pieces in our home. Wouldn't go with anyone else, ever!

Russ did a room addition to my house, this included interior and exterior doors, foundation, windows and interior finish carpentry work.  He worked hard to get the job done within my time frame.

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

I couldn't be happier with the floor selection and quality of their products. Jeff is very honest and professional . He is always there in case more material is needed. I very highly recommend his business and advice. Jeff also connected me with a very professional floor installation company; they both communicate to give excellence in service.

I love working with Big Q
Very reliable and professional.
It's hard to trust or find a good contractor. I'm so happy to work with him. He helped me with many different projects. He is very patient and try to deliver the best quality and make his customers happy. And so reliable. He always messages me back right on the same day or just a few hours later when I sent him a text.
I recommend his service 100%

This is one of Arizona's finest companies. They perform professional, excellent work on a timely basis and are a joy to work with. One generally is facing a very difficult situation when ACR arrives and they are exceptional at providing service that makes a difference. Follow through and timeliness is very good as well.

AZ Remodel Pros installed cabinetry and a hall tree for our laundry room. The process was smooth and efficient from start to finish. Izzy had great ideas for the project and Joey did excellent work. We are so excited to have such a beautiful and functional space!

I had Builders Flooring @ Design install the tile on my new home, we had tile in 90% of the home, including our master bathroom which was a custom design with natural stone floor in the shower, full shower surround, with a large pony wall, kitchen backsplash and all the rest of the floors in the other bathrooms and main living, dining and kitchen area in our home.
We multiple tile types, especially in the master shower and bath, and a herribone design for our backsplash in the kitchen with a special mix of 40% blue, 40% grey, and 20% while for the backsplash.  
The preparation work that was done in the master shower was amazing, including the other application in the home, the main living area we used a 20"x20" high gloss if it called that tile on a diamond patter, the prep work before they installed any of the tile was right on target.  I have been in the trades for my entire life and I know what I'm looking at, and I will tell you, these guys hit the prep work on the heat!  Remember, the finish work only looks as good as the prep work.
Now as far as the finish work goes, all I can say is "Amazing", the attention to detail was awesome, the cuts for the master bathroom on the outside corner of the pony wall had to be 45% outside corners and they were perfect, the floor in the master bath was natural river rock and the layout and grout around the floor drain were perfect, looks just like it should.
The backsplash in the kitchen is another "WOW" anyone that comes to our home, is amazed at how it looks, the cuts, the edge work and the grout work are absolutely breathtaking, no exaggeration.  It just looks that good.  The main floor and tile work are amazing also when you walk into our home, it looks very classy and very elegant, and the fine details of cuts around the doors, and inside and outside corners are perfect.  Again the grout work is everything on a large tile job and they nailed it.
Our experience did not just happen at the jobsite, the attention to customer needs and planning and design center help at their offices was beyond anything we experienced with any of the other trades.  Nick and Katheryn were very knowledgeable and helpful.
I am a very picky tradesperson, and I seriously have not one thing bad to say about the whole experience with Builders Flooring & Design.  
I recommend this company to anyone and have nothing but great things to say about their product!
Please feel free to contact me with any questions you have about how our job went via email.  [email protected]

I had a great kitchen remodel experience working with Burton. We replaced the flooring (dark wood tile), installed granite countertops and a stainless steel sink, painted the cabinets white and removed an awful stucco backsplash put in by the previous owners. They textured above and below the cabinets to match the rest of our walls until we pick a new backsplash. It all turned out better than I imagined and working with Burton was great. Can't wait to use them again in the future.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

Great experience all around - hired for a framing job and liked the work so much we used them for additional work. Top notch quality and reliability. Good find!!

They gave me a really fast quote and their installer was supposed to come out to confirm the measurements.  After my prompting the installer scheduled to come out this past Saturday but he never showed up.  I texted him and no response.  Dont do business with this company, very poor service.

The sales staff is great here and the purchasing process was easy to get great value.  However, the installation was a total pain and very very poorly managed by the PM Gabriel.  They over ran their schedule by double, charged costs that were not part of the original quote, never returned my phone calls, and were impossible to get a hold of.  I was lied to by the PM numerous times on completion dates, work to be done, and any return phone calls I was promised for status updates.  I would recommend buying tile here but NEVER have them manage the install.

We are doing a full remodel of our home and, learning from our last remodel, decided to hire legit professionals for the flooring of our new home. I wanted to support a local company and looked for high ratings. Rafal was with me from the time I (unannounced) walked into his showroom until the finished product and install. He is knowledgeable, honest, and was open to working with our timeline when multiple other contractors were involved. I had nothing but a positive experience. My needs and concerns were always addressed in a timely manner. Rafal was always available to contact. Our installer, Budo, was professional and friendly. I trusted this company and their employees in my home, when we were at work,  and would absolutely do so again. Support local. Their quality can't be beat. We've had nothing but positive comments about our flooring, including from other professionals doing work in our house. I can't recommend Olympic flooring enough!

Just had my carpets and tile done by Rob.  Best job done by far.   I would recommend Rob to anyone.

One of our bathroom shower heads was leaking and just not working at all. As a result, we haven't used that shower in a year. Tony from Handyman Connection arrived on time, was super professional and was in and out in about 10 min, and did such great work. The shower works great now. Would highly recommend this service and Tony!

I would like to recommend Jake Watzke (480-277-2856) of Patterson Homes to anyone in need of a home repair or remodel, large or small. We had an insurance claim in which flood damage occurred to our living room ceiling. We also had to replace flooring in the upstairs bathroom directly above the living room. Jake worked with us and our insurance company to secure adequate funding to repair the damage to new original condition. We were kept advised thru-out the process and included in discussions in how to proceed. The project was completed to our utmost satisfaction. Special thanks to his professional crew Rubin and Juan.

Sincerely,

Rick Wilson

Do not use Express Flooring unless you want to take the risk of being completely frustrated and exasperated at the lack of quality in materials used, the poorest of customer service, and installers that need additional training.  I cannot recommend Express Flooring to anyone looking to install carpet in your home. First, the quality of the carpeting is poor, the manufacturer of the carpet is unknown. Second, the carpet padding is made from recycled plastic, and there are hard pieces of plastic in the padding. After the installation of the carpet on my stairway, I discovered a hard rock of plastic on one of the steps, which hurt my foot every time I went up and down the steps. I called Express Flooring multiple times and no one ever called me back. Refusing to give up, I continued to call and finally someone called back and scheduled a time for the installation team to come back out and resolve the hard rock or nail in the padding. They lifted up the carpet, and discovered a hard rock of plastic in the padding. They cut out a small square in the padding to remove the hard rock of plastic, and replaced it with a piece of rock-free padding. Unfortunately, the installer, put a dirty, greasy tool on the carpet and stained my new carpet. This was of course an accident, but I was exasperated because while they corrected the hard rock in the padding that was hurting my foot when I walked on the step, now I had a stain on my new carpeting. Again, I called Express Flooring repeatedly, and they always said someone was going to call me back, but no one does. After refusing to give up again, I continued to call and call. Finally, someone called me back and said that someone else would call me to schedule a time for him to come out and try to remove the stain from the carpet. He never called. No one has come out to clean the stain caused by the installer. So as an Express Flooring customer, I have a stain on my new carpet that was caused by their subcontractor installer. I regret not using Home Depot again for my new carpet. I used Home Depot before and I was completely satisfied with the entire process. It is not worth it to save a few pennies and go with Express Flooring, which will turn into a ginormous debacle. Life is too short to have to go through such a completely stressful experience.