Best Flooring Contractors in Arizona

It took months, nay, years for us to decide on what to do about the flooring in our home. When we bought the house I knew that the carpet was looking worn and would need to be replaced in a couple years. But what to replace it with? There are so many choices today with different styles of carpeting, laminate, wood, and tile. After a few stains (a full glass of pink Crystal Light - that stuff does not come out!) we ruled out carpet. I like the look of wood and so we went back and forth and talked to many people about the merits of hardwood vs laminate. Both don't do well with a lot of moisture and I really wanted the same flooring in the kitchen and main living area, plus the room that leads to/from the pool. So, we settled on tile. A friend of ours has ceramic tile that looks like wood in their entryway so we started exploring those options. Unfortunately, most of the ones we looked at had a wood-ish design to them but really were not going to trick anyone into thinking they were wood. And most were in the short thick rectangular shape (8"x24") pieces.

When we went into Flooring America the first time we kind of browsed around and then left without making any commitments. The sales girl was friendly and answered our questions but didn't put on too much pressure. Once we had narrowed down to the wood look tile we went back in and met with another salesperson who showed us all the options they had. That was when I realized just how many different product choices Flooring America has to offer. The store is just a showroom, they don't have inventory there so that is why it seems so much smaller than going to a tile wholesale place or big box home improvement store. But really they have a huge selection! The type of tile we were looking at ranged in price from $4 a sq ft to $12. We picked a few that we liked and made an appointment for them to home to our home. They want you to see the samples in your own environment with the lighting and your furniture since that is the only way you can tell if you are going to like it or not.

Well, of course I ended up falling in love with the most expensive one they had. It is a porcelain tile made in Italy by Cerdomus (Barrique series, Brun if you are interested). It was the most wood looking because there were a lot of variations in the pattern that looked like natural wood grain and the actual tile pieces had some texture to them instead of being smooth and overly shiny. And it came in a variety of sizes (4X24, 8X24, 4X40, 8X40). Dale gave us a discount as a way of apologizing for missing the first appointment. That was a smart business move since when we were waiting around for him the first time I was already thinking "There's no way we are going to use this company if they don't even show up for the estimate." They were also running a promotion on installation so the overall cost, although very high, was still a good deal since we were getting such a quality product. The main thing I like about this company is that they do it all for you: help with the initial design selections, move furniture and do the demo of old flooring, and install the tile. We ended up using all four sizes to make a really great pattern that looks awesome! The main guy laying the tile was Dale's son and he was very trustworthy and professional.

There were a few glitches with scheduling. But that was mainly our fault since we ended up getting new baseboards (yes, they offer those, too) and then decided we wanted to paint the walls after the tile was done but before the new baseboards went on. So, of course by the time the painters were done the tile crew had moved on to a new job and had to squeeze us in to finish up. Another hiccup was that they ran out of tile (just one size) on the second day and had to order more which delayed things a couple of days. However, the nice thing about that was that Dale ate the cost of the extra tile since he said it was his mistake in measuring/ordering. Another company would have probably tried to pass that cost on to us. In spite of these couple issues the overall process was smooth because of how competent and courteous everyone at Flooring America is. I think we got a very, very high quality tile at a reasonable price and it looks really great! There are a few spots where the tile is not perfectly level (hence minus one star) but so far we have gotten a ton of compliments from friends and family and I am very pleased.

Travis knows his stuff!  After visiting several other carpet stores, we were drawn to giving Floor Depot our business due to Travis' honesty, knowledge and trustworthiness. You will see what I mean if/when you meet him.  
We were carpeting a spare bedroom that was in immediate need.  With the Covid crowd having all the contractors backed up for several weeks, Travis was able to influence one of his go-to contractors to carpet our bedroom within 2 days of our carpet being delivered (8 days from when we first walked into his store!)  We actually selected our carpet from a different store. Not only was Travis able to get it for us in half the time....his price was almost $1.50 sq.ft. less then his competitor. Can't promise he will be able do that for everyone. But, wow!  For us...we now have a carpet/floor company that is going to get 100% of our business going forward.
Again, it's worth your time just to go in and talk to Travis. You will understand straight-away that this guy is incapable of deception, and he will do whatever he can to keep your project on schedule.
Highly recommend!

Alex from AZ Royal Granite was great. We had trouble finding the right size kitchen sink & someone who would install it in a granite kitchen top. Alex, on a Wednesday, brought out to our house 2 sinks for my wife to see. She chose the one she liked & he said could install on Monday.  He called us Friday AM & said he moved us up to Friday afternoon for installation. The installation went perfect,  including triming the granite without any crack or nicks. He reinstalled all the plumbing fixtures & everything works great with no leaks. Highly recommend him for granite &  remodeling work . We are considering having him replace all the tile in our house.

Called this "supposed" business owner for some handyman assistance. He claimed he spoke five languages so I assumed he was a great communicator. Unfortunately, that couldn't have been further from the truth. He asked me how 6 PM to 7 PM worked for me and I said fine. He then asked where I lived and I said Casas Adobes. OK, great I will spend an hour cleaning up before he comes over. Later, I looked up his location and it said Phoenix. I'm in Tucson so not sure why he said he would come over between 6 PM and 7 PM. I assumed he might have a worker here or that perhaps he was working in Tucson. I texted him twice with Radio silence as his reply. Is he coming? Is he not coming? Based on his previous reviews it's apparent that his lack of professionalism and communication lacks average standards.  Operating a small business encompasses more than just doing the work. The majority of owning a small business is interacting with people. I would say he gets 2 F's, 1 for a communication fail and 1 for being a flake. Buyer beware unless you don't care about common human decency.

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

We have been buying carpet and flooring from Jeff at Floor Depot North for several years.  Jeff recently supplied us with a high end laminate from Shaw for our whole house (except for the bedrooms and bathrooms). It is soooo beautiful,  and it's just gets more beautiful every day.  I swear you can't tell it's not real hardwood.
About Jeff, he is the most honest, knowledgeable, and easy going person we have ever dealt with.  Jeff's prices are very reasonable in fact I believe they are better than the "big box" stores and you get personal service.

I worked with Q and used him repeatedly on a number of projects. Very dependable and great construction services. Always shows up when promised and finishes on time. Great service and reasonable pricing. Highly recommend!

During monsoon season my house was exposed to a large amount of water. My carpet was ruined throughout my whole entire house. I thought it was going to cost a fortune, fortunately I found this company and gave them a call. They sent a confirmation email with my appointment time and name of the technician. The technician didn't only show up on time, but showed up at least 30 minutes early and began working throughout my house. My carpets looked horrible, after his work was done you couldn't even tell that my house was flooded. I was more than happy with the work done by Arizona Carpet and Restoration, I will continue to use their services and I highly recommend them for use.

We hired Az Remodeling Pros to install new porcelain flooring and kitchen. The work was quite extensive as it required removal of walls, new plumbing lines, and a lot of electrical work.

The team was hard working, timely, knowledgeable, and professional. We now have the home of our dreams and the chef's kitchen that is the centerpiece of family time.

Nik and Katheryn were very helpful and answered all of my questions for our second kitchen remodel. I'm super happy with our new tile, cabinets, and countertops. We will continue to use Builders' Flooring to remodel each of our rental properties.

After my post Tyson reached out. My quote was sent to the wrong email address. He also explained there was some turnover in the office which most likely resulted in the lack of follow up. Since no work was done for me I cannot speak to the quality of their work thus 4 stars. These ratings really do have an effect on businesses.
I now have my quote, thanks Tyson.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

I had an outdoor patio wall commissioned through them and it came out spectacular! They put up the wall quickly and efficiently, and I was really impressed with the work! Will be returning to finish patio floor and likely much more!

Ben is probably the nicest and most knowledgeable granite/tile guy I've ever met.  He treated us great from start to finish - and after shopping around, our kitchen countertops ended up costing significantly less than other options.  The folks that Ben selected to do the installation were friendly and the end result was awesome.  Ben, thank you so much!!  I live in the east valley, so I was a little concerned about having to drive all the way to the airport to visit the showroom, but I am SOOOO glad I did.  Totally worth it - and if I EVER need tile or granite again, I know where I'm going - I will definitely recommend to anyone I know.  Ben sent a thank you card a week after the install, and I immediately called him and told him that he was the one that deserved to be thanked!  I will be doing business with Ben again in the near future (wife would like to fix up a bathroom downstairs).  A++++ experience.

Had a bad experience here.  Contacted the owner for help. He NEVER followed up as he said he would. I wouldn't work with them again.
They have a terrible customer follow up. I never received an itemized receipt and it appears that everything they sell since they stock very little is considered "special order" so is non returnable
Find another tile place
They say they are a percentage off.  But they're a percentage off of their made up prices so not really a deal!

Olympic Flooring was easy to work with. Install team was friendly and finished my floors in 1 day. My engineered wood floor looks great!

We just moved to Chandler from out-of-state and have depended on YELP reviews to find all the professional services we need!

I could NOT be more PLEASED to recommend Rob's (super amazing) carpet cleaning!!  Wait until you hear my story...

Ok, so before I got to AZ, my husband had Rob @ I Clean Carpets come to totally clean our carpets and tile.  I am allergic to cats and the previous owners had several, so I was worried about that...well Rob did a fantastic job bringing our carpet and tile back to life, sans allergens!!  He worked SO hard and stayed here until LATE at night to get the job done.  My husband was really impressed!

Fast forward 2 weeks...I move in, (NO allergies from prev. cats!)  We have a sudden water leak from the water line in the bathroom while I am out...total flood in CARPETED bathroom!  UGH!  The plumber recommended I call a restoration company or rent a Shop Vac from Home Depot.  INSTEAD, I called Rob @ I Clean Carpets...

Best Decision!!!  He came right out (even though he was booked!!), pulled up the carpeting, disinfected, deodorized, set up a industrial fan to dry the carpet and padding and said he would return later in the day to check on it.

He returned as he said, reattached the carpet and put everything back!  THEN, he repaired areas of the carpet where the previous kitties had shredded @ doorways.  He actually cut out puzzle pieces of extra carpeting to fill in areas that looked shredded.  The repairs look great!!

Rob just goes above and beyond what is expected!!!  Prices are more than fair and get this...he is a YELPer too!!  Can't be beat!

Thanks Rob!! :)

Justin and Ryan came to my home to remove some stone flooring that had been done several years ago on an uneven floor that resulted in a large lip on one of the tiles. Not an easy job, but they worked together and Justin very laboriously worked until he got the replacement stone perfectly even and flat. He had to chip up and replace five 18"x18" pieces of stone in the middle of others already laid and get them all to fit like they'd always been there. Since I've done tiling myself, this was no easy job on a very uneven concrete subfloor, and I'm very impressed with the results.

They also removed some very old tile on the sidewalk outside of my front door so I could replace it with something I liked. Again, great job.

They were both very professional, wore masks the whole time they were in my home.

I would highly recommend Justin and his apprentice, Ryan. Perfect job, guys!

These people are awful to deal with... even for contractors. We had water damage in the kitchen, and were going through insurance to get the repairs done.Matt N doesn't adhere to scheduling, doesn't communicate, and will tell you whatever you want to hear, and then not back up his statements. Jake W wanted to rip out all cabinets in the kitchen because they wouldn't "be able to match the color"... yeah, that doesn't sound like padding the bill, aka insurance fraud! The one star is because I can't give zero stars. Avoid this company!

NEVER, NEVER, NEVER do business with Express Flooring!  I purchased carpet and vinyl flooring (which cost me close to $5000) for a rental home.  At the time the salesperson told me how wonderful their guarantee is (25 years for the carpet and 45 years for the vinyl).  The carpet's seams came apart and the vinyl in one of the bathrooms by the tub popped up.   I called Express Flooring and they did send a representative out within a few days.  He took pictures and said the company would contact me in a couple of days to schedule the repairs.  After 5 weeks and 10 phone calls from me, a customer service employee finally called.  By that time, since I wanted to sell the home I had the carpet replaced.  All I wanted from Express was for someone to come and glue and caulk the vinyl - probably a 30 minute repair.  They said they would do that but I had to pay a $100 service fee.  How unfair is that!!  They did a terrible job installing but yet expected me to pay another $100.  Like I said - NEVER, NEVER buy anything from Express Flooring!!