Best Flooring Contractors in Arizona

I had my floors done 2 years ago, to the week, by Flooring America.  I had a wonderful experience from my first phone call with Dale, to my first  meeting with him when he came to give me a free estimate, to the second and third time I needed to meet with him because I am slow and hesitant when making big decisions, to the installation of my floors, to the second estimate for the upstairs, to two days ago when I asked him yet another question about my floors!  

I had some questions about some places that I was worried were ruined (from dog pee and toilet bowl cleaner), as well as 4 places were the planks "weren't perfect" in my opinion.  Dale came out to look at them (2 years after installation) and answered every question I had about the floors.  He told me that he would have his installer/repair guy call me the next week, after the holiday, in order to fix the 4 spots that the floor had moved, as it is a moving floor.  I asked about the two places that the dog had "ruined", but in fact, he said they were fine and I could save my money (awesome!)  I appreciated his honesty as well as his customer support and service.  Dale then checked out the toilet cleaner problem - I thought the floor was bleached forever.  He asked me if I had any cooking oil and then proceeded to get behind the toilet, scrub the floor for a few minutes and fix the problem.  Instead of charging me for his own good, he did what a family member would do for me!  Dale has answered every question I have ever asked, even ones about plumbing and electrical work, that had nothing to do with flooring!  He has answered every question I have had quickly, no matter how many I have asked!  Dale has been very helpful and kind, and I really have appreciated his help!

I would recommend Flooring America at Ray and 56th not only because of my beautiful laminate floors, because of the wonderful customer service I have received and continue to receive two years later!

Travis knows his stuff!  After visiting several other carpet stores, we were drawn to giving Floor Depot our business due to Travis' honesty, knowledge and trustworthiness. You will see what I mean if/when you meet him.  
We were carpeting a spare bedroom that was in immediate need.  With the Covid crowd having all the contractors backed up for several weeks, Travis was able to influence one of his go-to contractors to carpet our bedroom within 2 days of our carpet being delivered (8 days from when we first walked into his store!)  We actually selected our carpet from a different store. Not only was Travis able to get it for us in half the time....his price was almost $1.50 sq.ft. less then his competitor. Can't promise he will be able do that for everyone. But, wow!  For us...we now have a carpet/floor company that is going to get 100% of our business going forward.
Again, it's worth your time just to go in and talk to Travis. You will understand straight-away that this guy is incapable of deception, and he will do whatever he can to keep your project on schedule.
Highly recommend!

If you are looking for a company that will do a great job for you, you have found it. Vine was terrific and did everything he could to give us a great experience and truly a fantastic job.  Any concern we had during the job was taken care of. Vine's entire focus was to see that our granite turned out beautiful. We just love the look of it and the service could not have been better. When Vine tells you what he is going to do and when he is going to do it,you can honestly take that to the bank,it gets done. Gary T

We had multiple issues throughout the house and had trouble finding a reliable handyman who could solve them. I reached out to Russ and he was able to quickly diagnose these issues and found specific parts for one of our faucets that we could not find anywhere else. If you need a handyman, Russ is definitely your guy!

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

I went to Floor Depot on the advice of friends.  What a great recommendation!  Jeff is very knowledgeable about all kinds of wood flooring (which is what I was looking for) and made some great suggestions for our needs.  He brought out lots of different samples and offered advice about various kinds of wood for our climate - for example, some kinds of wood works great elsewhere, but in our dry climate, not so much.

Jeff let us take lots of wood samples home - his samples are large enough to get a good idea of how they'll look in your rooms. Seems like it took me FOREVER to make a decision, but Jeff was never pushy or aggressive.  When I finally placed my order, he called the next day to say that the manufacturer had had a "bad batch."  When we re-ordered, the install date couldn't meet my schedule (my fault, not theirs) and he graciously refunded my money.

The GOOD news is that when I came back to place my order a few weeks later, he had some NEW wood that worked even better in my rooms!

He recommended an installer (Oliver), who came out no less than three times to look at my layout and talk with me about the installation.  He also was extremely knowledgeable and kept me calm when we found some uneven areas and had to do some 'grinding' to level out the floors.  He was a perfectionist and lined up the wood to my existing tile perfectly - with no T-molding, like you see in other, lower quality installs.  In addition to the floors, Oliver's crew replaced our existing baseboards throughout the first floor with new, higher baseboards. Looks fabulous!

I have had friends whose wood floor installations have been a nightmare.  Installers who don't speak English, leave a mess when they leave, even have just walked off the job!  Oliver and his crew were excellent.  They showed up on time, communicated with me and left everything spotless.  

If you're looking for wood floors, I highly recommend you talk to Jeff at Floor Depot North!

I worked with Q and used him repeatedly on a number of projects. Very dependable and great construction services. Always shows up when promised and finishes on time. Great service and reasonable pricing. Highly recommend!

This company is amazing. I call them for everything! Plumbing, electrical, remodeling, etc... I called them to fix my bathroom... they remodeled my bathrooms in 2 weeks. I called them to repair my house, and they handled it the same week at a decent price. I just moved out of my house, and during close, we encountered a plumbing issue... THEY ARE COMING OUT RIGHT NOW!!! . Just hire them to do everything for your house. Don't let anyone else touch it.

After my review the owner of the business, Brian, reached out. It seems there was some confusion as who was going to contact who. I was impressed in talking with Brian and learning more about him. My take away is that he is honest, empathic, and a hard working business owner. Since I had no work done I cannot speak to their craftmanship.
I will give 5 stars for the integrity and communication on the part of the owner.

Stopped in to check out the place. I was greeted by Kelly right away. Also got to speak with Nick. They really know thier stuff! I highly recommend them!

Burton and team were a pleasure to work with throughout our shower remodel. Burton was always prompt to respond and helped pick out some tile options for our master shower. There was no hidden costs and the estimate is what we paid in the end. Burton also checked in the entire length of the process and timing was never delayed. I would highly recommend if you are in the market for a bathroom remodel.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

Alfredo and his team always do excellent high-quality work. We've had them rebuild the gables on our house, rebuild a covered patio on our casita, and replace several sections of warped and worn-out siding. Everything has turned out great and we're very pleased. We'll be happy to hire Alfredo's team to do more work for us in the future!

Now we bought a piece a of granite from another company and hired Apache Tile Outlet to pick it up and fabercate it for us and install it as well.   Well first i had to locate the granite and arrange for its delivery.  Then after it was installed i was accused of not paying them and a check bounced and they never recieved payment.  After arguing with Shane the manager come to find out the installer was paid in full and was playing games.  Then my extra granite is now missing and never returned  and the broke the piece that was installed.  I am now been fighting with them since November of 2022 and still not fixed or my granite brought to me.   I am filing compliants with the ROC as well as with in the court system to get my money back for the granite and what it has cost me to get it done right.  DO NOT USE THEM IT WILL BE A HEADACHE.  Also will regret it as well.

I am happy for the reviewers that had such great experiences.  Mine was not.  I will say that the prices on tile were the best we found for the quality.  At first, we were going to use our own installer that has worked on several of our flip houses.  We changed our mind and received quotes from 3 installers including Flooring Direct.  Although their bid was not the lowest, we decided to give them the job.  We were told that was a good decision because their installers know how to lay the plank wood-look tile using the thinnest (1/16") grout to make it look like real wood.  This was an entire downstairs, 1700 square feet of tile.
When the installers arrived, the first words were, "we were told this house was empty".  No, it is a house with inhabitants and furniture.  They started the job.  I asked them if the grout was 1/16" as we had been told several times it would be.  No, it was 3/8".  They said 1/16" was not a good idea.  We settled on 1/4".  When I called the salesperson to discuss this discrepancy, my phone calls were not answered.  I called the Thunderbird store.  They did not answer the phone for several hours during normal business hours.  I finally called Scott, the owner.  He said that he would stop by the next day to make sure all was going well.  Unfortunately, after a few tiles were installed, we discovered that the tile was the WRONG COLOR!  I called Scott to let him know that he shouldn't come by as nothing was done.  He reassured me that he would come by at some point as "he always stops by on big jobs to check on them."  Well, I never saw his face.
Two days before the job was done, I received a call from Scott stating that he was trying to get an "authorization" from my bank for the remaining balance (half the cost) but that my account did not have enough money in it.  First of all, the job was not completed.  Second of all, I did not tell him i would be using that same account or card for the balance or give him permission to charge my account.  I have several checking and savings accounts and transfer money when I need to.   It turns out that it was not just for an authorization, he had taken all the money out of my checking account.  As usual, I could not reach him so I left a message that he was not to run any additional charges until the job was done and he had my permission to do so.  Of course, he did not follow my instructions.  I found out from one of our other vendors (this was a total kitchen remodel as well) that this might be against the law.  He said he is only allowed to keep the last 4 digits of a card number.  I am investigating to find out if this is true.  I called to discuss this with Scott but his mailbox is often full and no messages can be left.  I can understand why he doesn't want any messages.  
The floor looks o.k.   There are several high and low spots.  I don't think it was a stellar job compared to others we have done.  
Good luck if you decide to use this company.

I have nothing but excellent feedback for Rafal and his staff.  I could not be more satisfied from the first visit to the completion of the two wood floors in the master bedroom and the great room. Rafal explained all of the options and discussed the job in detail. Communication was great and the job was scheduled at my requested days and times. The price was very competitive and the workmanship and quality of the products were outstanding. I would highly recommend Olympic flooring to anyone who is interested in wood flooring. Wood is all they do and they are highly specialized and very professional.

Rob is the Carpet Cleaning man! If you need carpet's cleaned- this is your guy! I have a house full of carpets and Rob worked diligently for 3 hours until they were all cleaned. (I have no idea how he can keep up the pace he does!)

Thanks Rob for a superior job and superior effort! I will be using you again and referring you to as many people as I can.

I had a significant hole in my stucco after a leak.  I dealt with two companies that dealt with stucco repair and each of them quoted me outrageous prices.  With some research online I came across this company and I promise you they are legit.  Extremely professional, punctual on appointment, very reasonably priced; and did a fantastic job repairing my stucco.   I had the pleasure of dealing with Ron and highly recommend him.

(long time yelper, first time commenter.  But felt the need to give a solid and trustworthy business respect after my annoying first few goes with other companies)

Beware doing business with Patterson Homes unless you like to be left hanging. We contacted them about doing a bid on our remodel, and they set up an appointment for Guyton to come and look at our project. He ended up running late and missed us entirely. We figured mistakes happen so let it slide and emailed him our plans.

He never sent us a single email or contact attempt after that. I emailed and called him repeatedly, and every date he gave me to follow up or get us bid info went by without any sort of update. Finally, two weeks after the last deadline he gave us we just gave up on Patterson Homes. I guess the good news is we discovered their lack of responsiveness before we contracted them to build our home.

I recently hired Express Flooring  (EF) to repair a section of damaged flooring that had been installed by them years prior. I thought it would be best to seek the repair by the same company considering it is their product and likey to still carry it.  A red flag should have gone up for me when it took 3 weeks to get someone out for an estimate. Clearly, this was my fault.

For 2 months I've been dealing with cancelations and no shows form their team. Additionally, I had to notify the management of their installer was a no show on two occasions. 3 calls from them stating there were issues with appropriating the wood, each time called the day of installation after the scheduled time of arrival.

Ironically, hours following this posting I received a call by the same manager. Their message was clear, they were concerned for the damage the posting may cause and asked how it could be taken down. In addition, I was threatened with involving their attorneys if I didn't remove the posting.

Where I come from customer service drives business success.

Following up on the response below that is 100%false information. At no time did I ever request free service. In fact, the damage was caused by my house cleaner who paid for the repairs. So, again false information, nothing was coming out of my pocket.

The reply below should be a clear indicator of how unprofessional this company is. Even to blame a consumer for their poor service and excuses. I understand this was not a money-making job, but it clearly shows if the project is not big enough, you are not important to them. Express flooring has even removed their review section on Google so people wouldn't read all the negative reviews on them. Instead, they created a landing page with staged positive video reviews.

Pitiful!