Best Flooring Contractors in Arizona

This is our second time using Flooring America and will not be our last,  competitive pricing, great quality of products, employees are friendly, professional, and courteous.  Dale is fair, friendly and professional. We generally get 3 quotes prior to work being completed, each time we have selected Dale and his team, next time we will just go with Flooring America and save our time.  With both of our jobs there were challenges with sub-flooring, and unevenness with the concrete slab due the age of the house.  The additional work needed to have the job done right was reasonable, when others would have seized the opportunity to gouge the customer. Jake and his crew did both of our installations and I cannot say enough about the quality of his/their work.  He does a great job of checking with you along the way if there are choices to be made during the  installation, he also makes recommendations based on his experience that gives his work a clean look.  This is not an easy task when blending new materials with existing flooring.  I 100% agree with all the other reviews except the 1 negative review.  If there is ever an error or a problem Dale will make it right. If you decide to go with Flooring America for your flooring need you will not be disappointed!

The contractor we are working with recommended Travis and Nichole at Floor Depot. My wife and I met with Travis on a Saturday and he was incredibly patient and helpful and also very personal. We still shopped to find the right tile and when we did came back to Floor Depot. Nichole worked with us on getting the best price and also came through on suggestions for bathroom tile. Being in sales for over 30 years I can't recall a more helpful and professional group of people to deal with. Nichole was exceptionally sweet and personal and a huge help to us! We will definitely recommend them to anyone we know. If your looking for any flooring or tile materials on bathroom, kitchen and flooring renovation projects, you'll be doing yourself and disservice if you don't go to Floor Depot! They also let us take tile samples home and didn't charge us.  We'll be using them again I'm sure for our next project!

Alex and his crew do wonderful work. I have had them do my kitchen and master bath. I have been very pleased. He listens to your ideas and makes suggestions. I like the idea of picking my own slabs of stone from his factory. Although it takes a bit longer to get a response from them,  I would highly recommend this company.

If I could give more stars I would.  Russ was the third handyman that came to look at an issue I was having with a casement window. The other people just couldn't figure it out. I almost gave up and just had the whole window replaced. Russ came in and got it fixed within 30 minutes! I am so grateful for the Job he did. The price was very fair and the service was outstanding. I will 100% use him in the future. Thank you again Russ, for your help.

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

We have been buying carpet and flooring from Jeff at Floor Depot North for several years.  Jeff recently supplied us with a high end laminate from Shaw for our whole house (except for the bedrooms and bathrooms). It is soooo beautiful,  and it's just gets more beautiful every day.  I swear you can't tell it's not real hardwood.
About Jeff, he is the most honest, knowledgeable, and easy going person we have ever dealt with.  Jeff's prices are very reasonable in fact I believe they are better than the "big box" stores and you get personal service.

I worked with Q and used him repeatedly on a number of projects. Very dependable and great construction services. Always shows up when promised and finishes on time. Great service and reasonable pricing. Highly recommend!

We have used AZ Carpet Restoration for years in our business and our home.  Their crews are quick, efficient and professional and go above and beyond our expectations.  Unfortunately, we were treated to a holiday electrical fire in our store last year.  Thanks  to Russ's son-in-law who pitched in on New Year's Eve - we re-opened New Year's Day.  I highly recommend AZCR and even give them the keys to my home or business to complete jobs.

Easy to give a 5 star review to this 5 star company. Brian & Co gave us great feedback on our remodeling ideas, they LISTENED to us regarding budget & time frame. They exceeded all of our expectations on our remodel, definitely would recommend this company to family & friends. You can tell they enjoy making your home beautiful, it absolutely shows in the quality of their work.

I had Builders Flooring @ Design install the tile on my new home, we had tile in 90% of the home, including our master bathroom which was a custom design with natural stone floor in the shower, full shower surround, with a large pony wall, kitchen backsplash and all the rest of the floors in the other bathrooms and main living, dining and kitchen area in our home.
We multiple tile types, especially in the master shower and bath, and a herribone design for our backsplash in the kitchen with a special mix of 40% blue, 40% grey, and 20% while for the backsplash.  
The preparation work that was done in the master shower was amazing, including the other application in the home, the main living area we used a 20"x20" high gloss if it called that tile on a diamond patter, the prep work before they installed any of the tile was right on target.  I have been in the trades for my entire life and I know what I'm looking at, and I will tell you, these guys hit the prep work on the heat!  Remember, the finish work only looks as good as the prep work.
Now as far as the finish work goes, all I can say is "Amazing", the attention to detail was awesome, the cuts for the master bathroom on the outside corner of the pony wall had to be 45% outside corners and they were perfect, the floor in the master bath was natural river rock and the layout and grout around the floor drain were perfect, looks just like it should.
The backsplash in the kitchen is another "WOW" anyone that comes to our home, is amazed at how it looks, the cuts, the edge work and the grout work are absolutely breathtaking, no exaggeration.  It just looks that good.  The main floor and tile work are amazing also when you walk into our home, it looks very classy and very elegant, and the fine details of cuts around the doors, and inside and outside corners are perfect.  Again the grout work is everything on a large tile job and they nailed it.
Our experience did not just happen at the jobsite, the attention to customer needs and planning and design center help at their offices was beyond anything we experienced with any of the other trades.  Nick and Katheryn were very knowledgeable and helpful.
I am a very picky tradesperson, and I seriously have not one thing bad to say about the whole experience with Builders Flooring & Design.  
I recommend this company to anyone and have nothing but great things to say about their product!
Please feel free to contact me with any questions you have about how our job went via email.  [email protected]

Well, it's our 3rd and final project because everything has been updated. The last thing was to rip out all the 20 year old tile and replace it. We looked at glued wood, wood look tile, engineered floating wood and floating luxury vinyl planking. Burton really helped us understand the pros/cons and provided nice big samples. We went with the Vinyl planking (we choose Mohawk) because of the quality, the pet warranty and the fact you couldn't tell it from the engineered wood flooring.

Installation went flawlessly and we chose to go diagonal. Their floor specialist Omar, was quite the artist (see pic). He blended it perfectly. We have had several people over and they are shocked it's not wood. All and all another great outcome and very competitive cost.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

I had an outdoor patio wall commissioned through them and it came out spectacular! They put up the wall quickly and efficiently, and I was really impressed with the work! Will be returning to finish patio floor and likely much more!

I had granite done by Apache tile for my townhome, which I was preparing to sell. This company was wonderful to work with and got everything done in the time frame they promised. There was a discrepancy in the measurements between the drawing my husband brought in, and the correct measurements as done by their installer ahead of time. Ben really worked hard to make it work for us at a small additional price, as my husband had not calculated the need for an island piece (which required a whole additional sheet of granite). We ended up getting a bathroom counter done too, and the customer service was exceptional throughout this process. The installation was perfect, and on time and the black galaxy looks awesome!

When searching for flooring options, this is the place to go! My husband and I recently purchased a home that was in need of new flooring (both laminate wood and carpet). We went to several local places (even family friends who have a local company in Scottsdale) as well as a couple of national/well known companies for several weeks before choosing AZ Flooring Direct. The reason for our decision to go with this company was the no pressure sales we received from the minute we walked into the storeroom. Jim is amazing, knowledgable, friendly, and gave us some great advice. He was very patient with us as we had a lot of questions since this was the first home we have purchased and the first time we had flooring done. The man that installed our flooring, John,  was incrediably professional. trustyworthy (we even left him at our house alone, as my husband and I had work conflicts). He performed the installation as if he was doing work on his very own home. VERY impressive!

It has taken a while to post this review on here because we have been so proud of our new floors that we have been showing them off to everyone:)

Thank you AZ Flooring Direct for making our (almost) 20 year old home beautiful and modern!!

WONDERFUL, Olympic Hardwood Flooring is simply wonderful!!
I had lived with my dated, glued down, engineered wood floors for 10+ years and had hated them from the day I purchased my house. When I finally decided to replace them, I took my time, shopped around, selected a couple of hardwood flooring options, interviewed a few different installers and got bids to do the work. Then I went to Olympic Hardwood Flooring's showroom and I hit the lottery.
I first met Kelly, she is terrific, lovely, kind and was helpful and patient as I looked at all of their flooring options, and they have A LOT to choose from. Rafal helped narrow down my selections and let me take samples home. Once I made my decision, Rafal presented an estimate to complete the job that was both competitive and detailed. He patiently answered all my questions and concerns before I gave him my deposit to begin the project. Rafal and Kelly kept me informed of ordering, delivery and installation dates and adhered to the schedule throughout the entire project.
I was blessed to have Buddha install my flooring, he was absolutely fantastic. His work is impeccable, flawless and detailed; he arrived on time, cleaned up after himself and was an absolute pleasure to work with. In the span of six days, he removed and replaced the hardwood flooring in the living room and removed old carpet in the primary and guest bedrooms and replaced it with the same oak flooring. Even when unexpected, extra floor prep work was required the work was still completed on time, per the schedule and within budget.
To say I am thrilled with the outcome is an understatement...I'm ecstatic!! My house has been transformed into a home. My expectations were not only met, but exceeded anything I could have ever hoped for. I would highly, HIGHLY recommend Olympic Hardwood Flooring, everyone there is terrific and it was the best decision I ever made!!

What an Amazing difference from the last carpet companies work. Three big buckets of black water pulled off 4 bedroom carpets.  Just in time , Right before Christmas with kids on the floor openings presents. Much appreciated guys !!!

Mark was here right on time.  Went to work and was able to use materials I already had on hand.  He is a true professional.  My outdoor lighting system works like a champ.

Thanks!!!

Work began 3/2018 remodeling kitchen, master bath, flooring in 4 rooms. No exaggeration something went wrong every step. 1st superintendent quit weeks into the project. He was a big reason we hired this company We hoped it was just sour grapes but came to find near half the company left at the same time to form their own company. He was replaced by Darren who gave lip service to being the best and having no problem picking up the project. Smooth talker, good salesman, horrible project manager. Was almost never there! Only time we'd see him was damage control after we complained enough. Reached out to the owner twice & NEVER a response. He sent our concerns to the same employee we were expressing concerns over, just making things more uncomfortable. CARELESS! So with that I'll list just some of the endless problems: 1.Explicitly asked for and bid clearly stated kitchen & bath cabinets were to be all plywood construction...much of the boxes and all shelves are particle board. When questioned we got doubletalked to make it sound like we got what we asked for. 2. Signed bid said cabinets lacquered for anti-scuff & scratch. They scratch easily and the paint color transfers when wiped in some areas. Refused to do much but say the bid shouldn't say anything about scratch resistance...well it does! 3. ALL the cheap particle board shelving they put in all cabinets is chipped and there's a giant hole in one of the cabinets 4. Plumber (Dion) tightened new oil rubbed bronze tub faucet with rough tool that chewed up the finish and left without saying anything. They did replace it after enough complaints, but their billing and bookkeeping is so bad that I've no way to know they didn't double charge me for this. They couldn't/wouldn't itemize or logically explain any billing, and left things in invoices they never did. 5. Same plumber, sent to install touch activated faucet. Installed as a regular manual faucet and neglected to install electronics.Left again without saying anything. And he took the electronics with him! Then we mention they say woops, but we don't have the parts anymore, don't know where they went?? Eventually they pulled parts from a local supplier. Work but aren't an exact fit for the model.6. All 3 sinks installed leaked within 2 months...asked for a different plumber but they refused to send anyone else. 7. ALL grout used to tile master bed, bath floor, shower had to be re-dyed because the color was splotchy and just OFF. They finally go back to fix, which takes multiple attempts because if we don't point out every spot they aren't going to catch it. Still not great in a few areas 8. They DO NOT clean up after themselves! Brand-new cabinets were so filthy it took days to clean the dust and pencil marks left! They did drywall after cabinets and didn't cover so drywall dust everywhere. They didn't cover much of anything and were ok letting the dust get all over house. Front yard full of grout because they just dumped buckets wherever. Wood glue left all over kitchen floor. Didn't mask cabinets and got paint overspray on walls and left it. Cut wood in yard without covering and left a bunch of sawdust in the gravel. Cigarette butts left all over front yard. Old rusty tools and other trash left. 9.They DO NOT know how to install & grout beveled edge tile backsplash. Took 3 attempts to do acceptably, and only redid because we persisted. First 2 were so poorly done it's insane we had to point out in the first place. 10. Installed the WRONG carpet pad. We ordered high-quality carpet and wanted the quality pad to match. For comfort & the extended warranty through the same manufacturer. They installed cheap Home Depot pad. Tried to doubletalk & say it's equivalent and still have the same warranty (false) and refused to fix. Then said "I didn't know" (say this a lot) but even if he didn't, why wouldn't he ask instead of install whatever he wants? Stood our ground and eventually they changed after a lengthy standoff. We had to walk stairs with no carpet and tack strips exposed for a while... unacceptable! 11. Not only neglected to pull permits, but actively confirmed multiple times they were absolutely not required for the scope of the project...Wrong! Came to find after all was done they ARE required. This is likely to cause a mess of future issues for me. Response was essentially that permits are a money grab for the city and they never get them because it's not necessary and it's what they always do so it's ok. Licensed contractor fine with doing unpermitted work. 12. Took 2 months over projected completion date. And the only reason it's "done" is we won't have anyone from this company stepping foot in our house ever again!

Just had upstairs recarpeted. 3 bedrooms, hallway, and stairs.  After install, the contractors noticed the carpet in 2 of the bedrooms were a different color and pointed it out to us.  Same carpet and pattern, just darker shades than the rest.
We called Express flooring, spoke to several people with our story. Finally, got to Chris.  Asked for a discount since it was not what we picked out.  He said they would come back and tear everything out and start over.   We don't want that, we don't want to go through that again. We work from home, it was noisy and messy, and do not want to move our furniture and items again.  We said we would live with it but expected a discount.
Chris said he would see what he could do. Well, Chris has disappeared. Won't call us back.
What horrible customer service.  I will never again go to this company and will tell everyone I know. I feel like I have been ripped off.
BEWARE!!!!!