Best Flooring Contractors in Arizona

We had our home carpeted and tiled for almost $17k (minus the bathrooms). This was the most aggravating home improvement project I've ever experienced. Both Dale (owner) and Henry (salesman) dropped the ball several times with lack of communication creating a ripple effect of misery for us. We were told several times that certain things would get done and they weren't done. Not putting our project on the schedule to start, not showing up on time, not finishing on time....One of the carpet installers made my tiny dog yelp in pain a couple of times because he pushed him off the bed and jerked my dog's head while petting him too hard. That same man had to be scolded by his co-worker to keep working and not goof off.  He lied about my request of what rooms I wanted carpeted. What? Wouldn't I know what I wanted done? Then he started making some odd noises in one of the rooms - really weird. It was so bizarre and his co-worker was embarrassed and kept apologizing. I asked that he not be in my house the following day because he made me feel uncomfortable and I was assured he wouldn't be there. Guess what? The next day he's in one of the bedrooms!!! Apologies and $500 discount were given, but to be honest, this didn't seem like it made up for all the time wasted and headache that this company gave us. There were other things, but Yelp space is not big enough to mention it all. They came out twice already to re-do a carpet area that we weren't satisfied with. It's crunchy and noisy when you step on the carpet. It's still not satisfactory, but we've wasted too much time with them trying to fix the problem without any success. I am still frustrated thinking about the cluster that happened in my house. Such a comedy of errors. I would give 5 stars to the tile installers though, but everything else was a thumbs down experience. I would've gladly given my money to another company who would've done a better job. Dale and Henry know exactly what happened and acknowledge the events that took place by coming to our house twice to discuss everything crazy that happened to us. You guys are nice people, but this review is an honest one.

I've only had one buying experience with Floor Depot so far, but they treated me well, so I will likely return for future flooring needs.  They worked with me to get the best possible price, which beat all competition hands down.  Would definitely recommend!

If you are looking for a company that will do a great job for you, you have found it. Vine was terrific and did everything he could to give us a great experience and truly a fantastic job.  Any concern we had during the job was taken care of. Vine's entire focus was to see that our granite turned out beautiful. We just love the look of it and the service could not have been better. When Vine tells you what he is going to do and when he is going to do it,you can honestly take that to the bank,it gets done. Gary T

Russ was great!  Quick to respond, reasonable pricing, courteous, and professional.  We'll be using Russ again soon!

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

I emailed Jeff Frye, the owner of this family owned business about having him come to my house for a consultation. I explained that I had purchased carpeting from him five years ago and now wanted to make a change. I also included that I needed the flooring redone in essentially my entire house (kitchen, master bedroom, and living areas) which is essentially about 3,000 square feet. I reminded him where I live as he is in my neighborhood and our children attended the same school. He replied and said he is out of the store for about two weeks and does not do in-home consultations. He said I could go into the showroom and look at samples...that his son Tanner was there "but he does not really know anything about flooring." WOW! I replied back to his email and indicated I was hoping to get more personalized service from a family owned business. I said I could essentially look at flooring samples at any other store that sells flooring and wondered what set his business aside from the larger companies. Guess what....I received NO reply. Not even a response with some other solutions. Not a list of referrals to other folks who could perhaps provide an in-home consultation. Nothing. Maybe I'm too old school. Maybe I believe in the "old fashioned way" of doing business and actually serving the customer. Maybe Jeff's business is soooooo busy that he doesn't have the time or the desire to provide service for a relatively little job like my 3,000 square foot house. Maybe having return customers is not important to him. Maybe he doesn't realize the importance of excellent customer service that drives business in platforms such as Yelp, FB and Next Door. Or maybe he simply doesn't give a rip.

Hands down, Q is one of the best out there - he's honest, hardworking, knowledgeable and very trustworthy. I referred him to my family members as well. Easy to communicate with and no project is too big or too small from electric, plumbing to installing tvs, I would highly recommend him to everyone.

I used ACR to repair water damage in the drywall ceiling of my garage caused by a plumbing leak in an upstairs bathroom. Their team did a great job accessing the damage, repairing the area, and taking all necessary steps to stop any mold growth. I hope that I do not have the need for a restoration company in the future, but ACR will be first call should something like this happen again.

Edit: These guys are super strange. And I'm not sure as to the ethics behind sharing emails. He also negated to share the final email I. Which I assured him that at no point did I think his disorganization and lack of communication stemmed from malice. However, being disorganized and uncommunicative is noteworthy, and thusly why the review was posted.

Stopped in to check out the place. I was greeted by Kelly right away. Also got to speak with Nick. They really know thier stuff! I highly recommend them!

We hired Tyson from K and B Remodeling to do our master bath and kitchen. I cannot say enough great things about this company. He gave us a schedule and kept to it. He always kept us informed throughout the project. The finished product turned out better than I could ever imagine. I Would highly recommend him and this company!

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

Great experience all around - hired for a framing job and liked the work so much we used them for additional work. Top notch quality and reliability. Good find!!

Shane was very patient with my wife and I during our lengthy selection process.  Apache Tile had connections for the most reasonable cabinets we ever found so we used them to source those as well.  We never thought we'd be able to afford solid surface counters in our bathrooms and kitchen, but finding Apache Tile Outlet made that possible.  I'm grateful to have found these fellas and look forward to referring them to anyone who needs a "countertop guy".

I can't say enough good things about the experience we had purchasing our carpet.  I requested a quote online after being referred to them by the company installing our walk-in closet.  Scott came out to our house with carpet samples which made it incredibly easy to make our decision.  The prices are very reasonable for a quality product and we had the carpet installed one week after purchase. We couldn't be happier!  The installers took great care in removing the old carpet and reinforcing the floor before installation.  Our room looks beautiful and I would highly recommend AZ Flooring Direct!

I have nothing but excellent feedback for Rafal and his staff.  I could not be more satisfied from the first visit to the completion of the two wood floors in the master bedroom and the great room. Rafal explained all of the options and discussed the job in detail. Communication was great and the job was scheduled at my requested days and times. The price was very competitive and the workmanship and quality of the products were outstanding. I would highly recommend Olympic flooring to anyone who is interested in wood flooring. Wood is all they do and they are highly specialized and very professional.

Rob is hands down the BEST carpet cleaning service I have ever dealt with. I have gotten my carpets cleaned at least five times over the last 7 years. The price actually came out cheaper then he quoted me (which was already reasonable). He was at my house for three hours cleaning tile and carpet until 9:00pm at night. He truly takes pride in his work. He even gave me a spot remover and pet odor remover as a parting gift. If you do not use this company, you are making a big mistake.

We've had wonderful experiences with Handyman Connection. We talked to Lana recently and she took great care of us - treated us just like family! She lined us up with Tony Erosky and we couldn't be happier! Tony did everything from plumbing to electrical, and some of the projects were pretty challenging. He was amazing - the quality of his work is really top notch. His work ethic is so right on, "do the work as if you're doing it for your own family". He was very knowledgeable, intelligent, clean, courteous and communicated well. We are really looking forward to having Tony and Handyman Connection do more work at our place. We recommend them highly - really good people!

These people are awful to deal with... even for contractors. We had water damage in the kitchen, and were going through insurance to get the repairs done.Matt N doesn't adhere to scheduling, doesn't communicate, and will tell you whatever you want to hear, and then not back up his statements. Jake W wanted to rip out all cabinets in the kitchen because they wouldn't "be able to match the color"... yeah, that doesn't sound like padding the bill, aka insurance fraud! The one star is because I can't give zero stars. Avoid this company!

Very poor quality
I needed the carpet quick and I got it but had I known the poor quality I never would have used this business.
They do respond to your complaint - but they do nothing to make you happy.
Approach with caution/
Shark attack