Best Flooring Contractors in Arizona

We recently started shopping around for tile to replace the existing carpet and laminate on the 1st floor of our home in Gilbert. After a bad experience with a salesperson from Express Flooring, my wife and I walked into Flooring America in Chandler. The salesperson was nice and listened as we explained what we were looking for. He showed us a good variety of tiles that fit our needs. We picked out our three favorite options and set up an appointment for Dale, the owner, to come take some measurements and give an estimate for the job.

Dale was nice enough to come to the house at the end of the evening. I worked late and my son had cub scouts so Dale agreed to come over at 730 PM so that I could take care of what I needed to. He brought the 3 pieces of tile that we selected in the store and we were able to see how they would look. It made it easy to choose our favorite. He took his measurements and explained all options for the installation. We ended up choosing to have them installed diagonally which would cost more due to the fact that more tiles needed to be cut and there would be more materials wasted. The price we agreed upon was cheaper (diagonal install) than the price we were quoted from Express Flooring (horizontal install). Dale left and told me that he would contact me the next day with an estimate on a start date. The next day, he informed me that the installers would begin the job on Monday (4 business days). This was fine with me as I had a lot of stuff to move off the first floor.

As scheduled, the contractors showed up on Monday bright and early. They helped me move a few pieces of furniture that I could not move myself and then got started ripping out the old floor. The boss told me the job should be finished on Friday and then left his installer to complete the job. "The worker", as my six year old son referred to him, worked very hard and put in 12 hour days. He was very nice and didn't seem at all bothered by all the questions the boy was asking or the instructions the boy gave him like..."don't  break those tiles Mister" HAHAHA.  The installer really took his time to make sure all cut pieces of tile looked right. I'll just say it... They are "perfect" and his attention to detail was first rate.  

The only knock I have on the whole job,from beginning to end is that the install took a full six days instead of the estimated five. But, at this point, I don't care because the floor looks freakin fabulous.  Dale and his family run an excellent business and I will definitely be going back to them when I do my upstairs flooring and bathroom upgrades. Oh yeah... And they do kitchen countertops also. If your looking for some work done in your home... Look no further than Flooring America in Chandler.

I've only had one buying experience with Floor Depot so far, but they treated me well, so I will likely return for future flooring needs.  They worked with me to get the best possible price, which beat all competition hands down.  Would definitely recommend!

Alex and his crew did a beautiful job on my two bath counters today..I would highly recommend royal granite ! Very professional

Hired Russ to do an accent wall with laminate in our master bedroom. He did a fantastic job and even helped us put back the shutters on the windows and helped put back king size bed frame and mattress! Being retired senior citizens, that little extra help was greatly appreciated. Thank you for a job well done!

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

Not impressed.  I went to this store based upon the positive reviews given recently.  When I walked in, two men were at the counter talking.  I assumed one was a customer, shame on me.  I was half-heartedly greeted by the man behind the counter and asked what I needed. Hah! I need my house cleaned, the winning lottery numbers, etc.  I asked about a specific type of porcelain tile and was incorrectly corrected by both!  The explanation I was given was more like a back pedal combined with a condescending tone.  Jeff needed to Google the term.  Then I was told that the ONLY porcelain tile he had on hand was tile that appeared to be wooden planks and that I was welcome to look while he finished his conversation with his "boy".   As I looked through the 15 or so samples I had to listen to the nauseating details of the Shaw rep's European river cruise, the changing of the guard at Shaw due to retirements, and other useless information.  It appeared that Jeff was far more interested in chit chatting with the Shaw rep than he was selling tile.  Needless to say, I won't be returning- ever.  

Oh!  And ladies, don't even think about going in for estimated pricing without your husband!  Assuming all women HAVE husbands...how caveman-esque thinking.

I worked with Q and used him repeatedly on a number of projects. Very dependable and great construction services. Always shows up when promised and finishes on time. Great service and reasonable pricing. Highly recommend!

An office in my home was flooded in August 2012. I called ACR since they had previously cleaned my carpets. Their response was immediate. They did a  professional and thorough job of removing my carpet and ruined drywall. They also treated the room for mold. The workers kept me informed of every step of the process and interacted with my insurance adjuster to get the job done. I feel they went above and beyond what was required to do the job. They were always available by phone and provided useful suggestions along the way.I would definitely recommend this company not only for carpet cleaning but especially in those stress filled times of home damage.

Easy to give a 5 star review to this 5 star company. Brian & Co gave us great feedback on our remodeling ideas, they LISTENED to us regarding budget & time frame. They exceeded all of our expectations on our remodel, definitely would recommend this company to family & friends. You can tell they enjoy making your home beautiful, it absolutely shows in the quality of their work.

We recently finished remodeling our home, and we couldn't have been happier with Nik and his team! They installed all new kitchen cabinets, countertops, and flooring throughout, and the results are stunning. From the very beginning, Nik stood out from the various other companies we had consultations with, and throughout the process, they were very patient, professional, and helpful...So if you're looking for a company with excellent customer service and a clearly genuine commitment to the quality of their work, then I'd recommend Builders Flooring and Design!

They are very friendly and do great work. This company is willing to make sure the job is done right, and they continuously come back to check the project and our level of satisfaction (even after the project was complete). We love our new floors and baseboards and plan to use K&B Remode again! Tyson and David were fabulous.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

I had an outdoor patio wall commissioned through them and it came out spectacular! They put up the wall quickly and efficiently, and I was really impressed with the work! Will be returning to finish patio floor and likely much more!

They gave me a really fast quote and their installer was supposed to come out to confirm the measurements.  After my prompting the installer scheduled to come out this past Saturday but he never showed up.  I texted him and no response.  Dont do business with this company, very poor service.

I am happy for the reviewers that had such great experiences.  Mine was not.  I will say that the prices on tile were the best we found for the quality.  At first, we were going to use our own installer that has worked on several of our flip houses.  We changed our mind and received quotes from 3 installers including Flooring Direct.  Although their bid was not the lowest, we decided to give them the job.  We were told that was a good decision because their installers know how to lay the plank wood-look tile using the thinnest (1/16") grout to make it look like real wood.  This was an entire downstairs, 1700 square feet of tile.
When the installers arrived, the first words were, "we were told this house was empty".  No, it is a house with inhabitants and furniture.  They started the job.  I asked them if the grout was 1/16" as we had been told several times it would be.  No, it was 3/8".  They said 1/16" was not a good idea.  We settled on 1/4".  When I called the salesperson to discuss this discrepancy, my phone calls were not answered.  I called the Thunderbird store.  They did not answer the phone for several hours during normal business hours.  I finally called Scott, the owner.  He said that he would stop by the next day to make sure all was going well.  Unfortunately, after a few tiles were installed, we discovered that the tile was the WRONG COLOR!  I called Scott to let him know that he shouldn't come by as nothing was done.  He reassured me that he would come by at some point as "he always stops by on big jobs to check on them."  Well, I never saw his face.
Two days before the job was done, I received a call from Scott stating that he was trying to get an "authorization" from my bank for the remaining balance (half the cost) but that my account did not have enough money in it.  First of all, the job was not completed.  Second of all, I did not tell him i would be using that same account or card for the balance or give him permission to charge my account.  I have several checking and savings accounts and transfer money when I need to.   It turns out that it was not just for an authorization, he had taken all the money out of my checking account.  As usual, I could not reach him so I left a message that he was not to run any additional charges until the job was done and he had my permission to do so.  Of course, he did not follow my instructions.  I found out from one of our other vendors (this was a total kitchen remodel as well) that this might be against the law.  He said he is only allowed to keep the last 4 digits of a card number.  I am investigating to find out if this is true.  I called to discuss this with Scott but his mailbox is often full and no messages can be left.  I can understand why he doesn't want any messages.  
The floor looks o.k.   There are several high and low spots.  I don't think it was a stellar job compared to others we have done.  
Good luck if you decide to use this company.

Would not choose anyone else.  Excellent craftsmen, fair price, reliable and honest.  Isn't that what we all want from our tradesmen?

Robert is the best carpet cleaner I have ever used.

He is always prompt, professional and does a fantastic job.  He protects the the walls and furniture properly and use top notch equipment.

He has been out to my house twice now. I will not think twice about calling him in the future.

I had a significant hole in my stucco after a leak.  I dealt with two companies that dealt with stucco repair and each of them quoted me outrageous prices.  With some research online I came across this company and I promise you they are legit.  Extremely professional, punctual on appointment, very reasonably priced; and did a fantastic job repairing my stucco.   I had the pleasure of dealing with Ron and highly recommend him.

(long time yelper, first time commenter.  But felt the need to give a solid and trustworthy business respect after my annoying first few goes with other companies)

We had Patterson Homes come in a do a remodel of the front area of our home. We changed an existing office into a mother-in-law suite. We had them add a bathroom and push the home out 4 feet. Overall we are very happy with the project and really like how it turned out. Our main points of contact were Darren and Radu and both were easy to get a response from.

This place is soooo bad!  Please see the photos of the SECOND carpet they installed in my home.  The first one disintegrated too!  They also do not wear masks or gloves like they do in the commercials.  Nor do they stand by their guarantee.  It turns out it's not even them who guarantee the carpet.  It's the manufacturer.  Who is saying my carpet is perfectly fine!!!
This carpet is 1 year old, btw.