Best Flooring Contractors in Arizona

We recently started shopping around for tile to replace the existing carpet and laminate on the 1st floor of our home in Gilbert. After a bad experience with a salesperson from Express Flooring, my wife and I walked into Flooring America in Chandler. The salesperson was nice and listened as we explained what we were looking for. He showed us a good variety of tiles that fit our needs. We picked out our three favorite options and set up an appointment for Dale, the owner, to come take some measurements and give an estimate for the job.

Dale was nice enough to come to the house at the end of the evening. I worked late and my son had cub scouts so Dale agreed to come over at 730 PM so that I could take care of what I needed to. He brought the 3 pieces of tile that we selected in the store and we were able to see how they would look. It made it easy to choose our favorite. He took his measurements and explained all options for the installation. We ended up choosing to have them installed diagonally which would cost more due to the fact that more tiles needed to be cut and there would be more materials wasted. The price we agreed upon was cheaper (diagonal install) than the price we were quoted from Express Flooring (horizontal install). Dale left and told me that he would contact me the next day with an estimate on a start date. The next day, he informed me that the installers would begin the job on Monday (4 business days). This was fine with me as I had a lot of stuff to move off the first floor.

As scheduled, the contractors showed up on Monday bright and early. They helped me move a few pieces of furniture that I could not move myself and then got started ripping out the old floor. The boss told me the job should be finished on Friday and then left his installer to complete the job. "The worker", as my six year old son referred to him, worked very hard and put in 12 hour days. He was very nice and didn't seem at all bothered by all the questions the boy was asking or the instructions the boy gave him like..."don't  break those tiles Mister" HAHAHA.  The installer really took his time to make sure all cut pieces of tile looked right. I'll just say it... They are "perfect" and his attention to detail was first rate.  

The only knock I have on the whole job,from beginning to end is that the install took a full six days instead of the estimated five. But, at this point, I don't care because the floor looks freakin fabulous.  Dale and his family run an excellent business and I will definitely be going back to them when I do my upstairs flooring and bathroom upgrades. Oh yeah... And they do kitchen countertops also. If your looking for some work done in your home... Look no further than Flooring America in Chandler.

Let me start by saying that I did not purchase my flooring from Floor Depot. Rather, after working with me for about 2 weeks; providing me sample boards to take home, ordering a sample board for me that he didn't have, and helping me carry countless heavy sample boards to my car, Travis recommended I purchase the flooring I wanted elsewhere as he thought I could get a better price at another store. Talk about honesty! Talk about exceptional customer service! The price he did quote me for my 2nd choice flooring (Provenza) was unbeatable. I absolutely recommend Floor Depot. I doubt you'll find a better price elsewhere and if there is a better price elsewhere, you can trust Travis to steer you in the right direction. Support local business and honest sales- it's a rarity these days!

If you are looking for a company that will do a great job for you, you have found it. Vine was terrific and did everything he could to give us a great experience and truly a fantastic job.  Any concern we had during the job was taken care of. Vine's entire focus was to see that our granite turned out beautiful. We just love the look of it and the service could not have been better. When Vine tells you what he is going to do and when he is going to do it,you can honestly take that to the bank,it gets done. Gary T

He's the best around. Here are some pics of the before and after of my place. Cabinets. Painting. He put together ikea furniture for me which I loathe doing. Also he was a general nice man and very trustworthy. I would let him babysit my 3 year old son. That's how much I trust him.

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

We have been buying carpet and flooring from Jeff at Floor Depot North for several years.  Jeff recently supplied us with a high end laminate from Shaw for our whole house (except for the bedrooms and bathrooms). It is soooo beautiful,  and it's just gets more beautiful every day.  I swear you can't tell it's not real hardwood.
About Jeff, he is the most honest, knowledgeable, and easy going person we have ever dealt with.  Jeff's prices are very reasonable in fact I believe they are better than the "big box" stores and you get personal service.

I love working with Big Q
Very reliable and professional.
It's hard to trust or find a good contractor. I'm so happy to work with him. He helped me with many different projects. He is very patient and try to deliver the best quality and make his customers happy. And so reliable. He always messages me back right on the same day or just a few hours later when I sent him a text.
I recommend his service 100%

My insurance company assigned them to my claim. Should have known out of the gate that they where not a performing company when they are not allowed to have business cards. Estimator came out, missed items. They sent a second estimator out, who also missed items. Their super came out to look at the project, bashed on their other employees.

Update response to Zach: your company sent a work authorization, which was signed and returned. Your firm tried to collect my deductible, although it was already applied towards the mitigation portion of the claim. You sent your super out to take a look at the project, get selections and go over the repair process. USAA sent you three checks, see attached, seems odd for an estimate only assignment.  Why not be honest?

Perhaps USAA and Contractor Connection should be aware of your response as well as service level failure required by your company to be eligible for claims?

Brian and AZ Remodel pros did a pretty nice job all things considered. I like to be a little more hands on than most, which I know isn't typical when you hand over the keys. Fairly big remodel- step one, remove popcorn from the ceilings and paint the entire house including ceilings... well, they painted the ceilings and didnt remove the popcorn. Brian completely ate that and took fault and it was corrected within a few days. The flooring came out EXCELLENT! Shower came out pretty nice as well... few little things like not raising the shower head while we were in there and a few things slightly off centered but the shower still looks fabulous and I've received multiple compliments on it. There were quite a few mishaps along the way, dings on my fridge, base boards being ripped up by mistake, fan blades damaged,  but every issue was handled promptly and professionally by Brian. The worst part by far was the painter and lack of attention to detail and care. The main thing, is Brian is a professional, trustworthy, a man of his word. Would I use AZ Remodel Pros again? Absolutely. I know next time will be a a lot smoother too, as I will have a better idea of what to expect.

Nik and Katheryn were very helpful and answered all of my questions for our second kitchen remodel. I'm super happy with our new tile, cabinets, and countertops. We will continue to use Builders' Flooring to remodel each of our rental properties.

Just completed a full master bath remodel with K&B. Very pleased with the results. Tyson and crew did an excellent job. Workers were efficient, professional and clean. Including wearing masks when appropriate. They were flexible and helpful in both functional and design recommendations. Pricing was clear and competitive. I highly recommend adding K&B to your contact list if you're in the market for any remodeling project, big or small.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

Great experience all around - hired for a framing job and liked the work so much we used them for additional work. Top notch quality and reliability. Good find!!

This is an update to my review from yesterday. I have lowered their rating and highly DO NOT RECOMMEND this company or their contracted installers. The installer failed to secure the sink to the cabinet with the necessary clips and also damaged my faucet causing it to leak, so I had to replace that too. In all I have had to spend an additional $1000 to secure the sink, reconnect the plumbing, replace and install the new faucet.

This is the 2nd time I have used AZ Flooring Direct and there will be a 3rd and 4th. They did my living room and kitchen and my floors are beautiful. They are going to be doing my shower and eventually replacing the carpets in my bedrooms. My brother also had them do his bathroom after he saw my living room floors. You can't get a better price for the great quality they have. I have worked with Jim and Scott. They are both great people and can help with colors and design. I did a ton of research before I went with them the first time.

I will post again when the shower is complete.

We are doing a full remodel of our home and, learning from our last remodel, decided to hire legit professionals for the flooring of our new home. I wanted to support a local company and looked for high ratings. Rafal was with me from the time I (unannounced) walked into his showroom until the finished product and install. He is knowledgeable, honest, and was open to working with our timeline when multiple other contractors were involved. I had nothing but a positive experience. My needs and concerns were always addressed in a timely manner. Rafal was always available to contact. Our installer, Budo, was professional and friendly. I trusted this company and their employees in my home, when we were at work,  and would absolutely do so again. Support local. Their quality can't be beat. We've had nothing but positive comments about our flooring, including from other professionals doing work in our house. I can't recommend Olympic flooring enough!

Amazing service! The best carpet and upholstery cleaning I have ever seen. I would highly recommend Robert.

I've used Handyman Connection many times over the past 4 years after they were referred to me by a friend. Tony has done a ton of projects for us from small ones like just swapping a light fixture to bigger projects that require running new electrical wiring and switches - he has completed all of them with care and gone above and beyond!

Everyone here from scheduling to project completion is always professional and friendly. They arrive on time for all appointments and the prices often beat other estimates.

This review has been a long time coming, but I honestly  have been avoiding having to relive the experience by writing it out.

This review is specifically for Patterson Landscaping, part of Patterson Homes. We bought a 2018 home on 1.2 acres and we needed to get it landscaped. After getting quotes from several companies, we decided to go with Patterson, who were not the cheapest but gave the impression of pure professionalism. We signed a contract March 2021 for them to extend the pavers on our driveway, create another walkway to the street and a walkway all the way to the back patio, which would be doubled in size with paver overlays. We also wanted some low maintenance plants, a few boulders and rock and a pergola cover over the back patio extension. A huge $40k project that was nothing to scoff at.

They had originally said they would start in 6-8 weeks. They didn't start the project for 16 weeks! They blamed it on being unable to find the correct pavers to match what we already had. When they finally said they found them and they were delivered, they were the wrong pavers! They have been looking for the wrong thing the entire time. The good news was they were able to find the right ones within a week and got started.

They ended up not having estimated enough rock, ordered more, poured it in the wrong place on the right side of the house and were going to leave it looking halfway done over there. We eventually got them to agree to either scrape it or fill the rest of the area in to correct the mistake.

All in all, the front yard project went relatively well and everything looked good. Then we got to the back. As we already had a concrete slab patio that they were going to be extending, they decided to use veneer pavers to overlay on top of the concrete and then extend over the dirt. I wish I had researched this before, but why should I have to? Apparently veneers do not do well over dirt and should ONLY be used on concrete. We realized why afterwards. Our back patio, with the numerous timing delays (for the pavers and for the pergola cover) is very uneven with large dips of single pavers or whole areas. In the areas where water comes off the roof, it has started eroding the quarter minus underneath and now pools. Mortar at the edges of the patio is already cracking. And they have refused to acknowledge or do anything. When we had to have ROC come out to look at it, Guyton promised to amend it any way possible so we would be happy. And then we never heard from him again.

Overall, from signed contracts to completion, it took 9 months (they said it would take 6-8 weeks to start and 2 weeks to complete). They then had to come out 3 months later to fix some broken mortar on the patio. It has since broken again (3 months later). This company is a nightmare of miscommunication and lack of communication. I would never recommend them to anyone.

I highly recommend express flooring. Had an issue. Henry and Ryan took my comment seriously and made it right!! Thank you for stepping up and taking care of the problem.