Best Flooring Contractors in Arizona

We had our home carpeted and tiled for almost $17k (minus the bathrooms). This was the most aggravating home improvement project I've ever experienced. Both Dale (owner) and Henry (salesman) dropped the ball several times with lack of communication creating a ripple effect of misery for us. We were told several times that certain things would get done and they weren't done. Not putting our project on the schedule to start, not showing up on time, not finishing on time....One of the carpet installers made my tiny dog yelp in pain a couple of times because he pushed him off the bed and jerked my dog's head while petting him too hard. That same man had to be scolded by his co-worker to keep working and not goof off.  He lied about my request of what rooms I wanted carpeted. What? Wouldn't I know what I wanted done? Then he started making some odd noises in one of the rooms - really weird. It was so bizarre and his co-worker was embarrassed and kept apologizing. I asked that he not be in my house the following day because he made me feel uncomfortable and I was assured he wouldn't be there. Guess what? The next day he's in one of the bedrooms!!! Apologies and $500 discount were given, but to be honest, this didn't seem like it made up for all the time wasted and headache that this company gave us. There were other things, but Yelp space is not big enough to mention it all. They came out twice already to re-do a carpet area that we weren't satisfied with. It's crunchy and noisy when you step on the carpet. It's still not satisfactory, but we've wasted too much time with them trying to fix the problem without any success. I am still frustrated thinking about the cluster that happened in my house. Such a comedy of errors. I would give 5 stars to the tile installers though, but everything else was a thumbs down experience. I would've gladly given my money to another company who would've done a better job. Dale and Henry know exactly what happened and acknowledge the events that took place by coming to our house twice to discuss everything crazy that happened to us. You guys are nice people, but this review is an honest one.

We purchased through Floor Depot at the recommendation of my son and cautiously recommend this business.  

Travis is awesome and great to work with, very knowledgeable and helpful in our purchase.  Their merchandise selection is great and we are very happy with what we ordered.

The reason for a 4 star rating is they are not a full service floor company so we had to hire two other companies, recommended by Travis, to complete our job demo and install.  So while the price may be lower because you must pay check/cash, the frustration of dealing with and scheduling multiple contractors was a no fun at all.  If you go with a Full Service company, you'll pay more but stress less.  So it's really a personal choice of how much work you're willing to have to do and/or put up with.

Overall, the Floor Depot is a great store and we do recommend them.  We do not however recommend their recommended contractor which we used, Kodiak Tile and Stone.

Alex and Veny are the absolute best to work with!  They fit you in the schedule very fast, they keep you up to date on the schedule and communicate extremely well.  They do wonderful work and I am looking forward to working with them again!  Very professional.  I would highly recommend them for you bathroom remodeling, glass, and countertop needs!  My bathroom is beautiful!

The most outstanding service I've experienced with carpentry. I called him and he insisted to help me the same day with a consultation. My consultation was quick and easy with the estimate price being very fair. Set out a day to start and that where the magic began. Helped me choose good options for paint colors and everything I needed to make what I wanted the room to look. My bedroom went from a 5/10 to a 11/10 in the matter of hours in front of my eyes and I'm still on shock on how amazing it turned out so fast. I highly recommend his work 100%

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

I emailed Jeff Frye, the owner of this family owned business about having him come to my house for a consultation. I explained that I had purchased carpeting from him five years ago and now wanted to make a change. I also included that I needed the flooring redone in essentially my entire house (kitchen, master bedroom, and living areas) which is essentially about 3,000 square feet. I reminded him where I live as he is in my neighborhood and our children attended the same school. He replied and said he is out of the store for about two weeks and does not do in-home consultations. He said I could go into the showroom and look at samples...that his son Tanner was there "but he does not really know anything about flooring." WOW! I replied back to his email and indicated I was hoping to get more personalized service from a family owned business. I said I could essentially look at flooring samples at any other store that sells flooring and wondered what set his business aside from the larger companies. Guess what....I received NO reply. Not even a response with some other solutions. Not a list of referrals to other folks who could perhaps provide an in-home consultation. Nothing. Maybe I'm too old school. Maybe I believe in the "old fashioned way" of doing business and actually serving the customer. Maybe Jeff's business is soooooo busy that he doesn't have the time or the desire to provide service for a relatively little job like my 3,000 square foot house. Maybe having return customers is not important to him. Maybe he doesn't realize the importance of excellent customer service that drives business in platforms such as Yelp, FB and Next Door. Or maybe he simply doesn't give a rip.

I worked with Q and used him repeatedly on a number of projects. Very dependable and great construction services. Always shows up when promised and finishes on time. Great service and reasonable pricing. Highly recommend!

This is one of Arizona's finest companies. They perform professional, excellent work on a timely basis and are a joy to work with. One generally is facing a very difficult situation when ACR arrives and they are exceptional at providing service that makes a difference. Follow through and timeliness is very good as well.

Brian and his crew did a great job! We started with a bathroom remodel and added a kitchen remodel, and they finished the job within a few weeks. Brian was very quick to respond and their bid was highly competitive to others.
I wouldn't hesitate to call them again for any future work on our home.

Well since everyone has been staying inside for almost a year a lot of people are looking to doing some home improvement! This review is by far the longest overdue review ever! (Since I've been doing updates slowing to my house with this team for 11 years!)

The most recent job Caleb completed I think is now my absolute favorite! A white subway tile backsplash in the kitchen and complete new carpet in the bedrooms.  The "refresh" of the white subway tile in the kitchen is amazing, it makes it appear larger, cleaner and updated with such an easy project. The best part was Caleb and his crew. Every-time I work with this team they make it so easy. Timing, completion of work, quality, efficiency, professionalism of everyone doing the work- they are the best in the business. They have now completed granite through my kitchen and bathrooms, foyer hardwoods, refreshed & updated my fireplace & added a beautiful wood mantle, hardwoods in my kitchen, carpet twice, and now my subway tile back splash over the last 11 years. When Im ready to do some updates I always call them! They have treated my home as if it were their own- thank you gentlemen for all your hard

I had a great kitchen remodel experience working with Burton. We replaced the flooring (dark wood tile), installed granite countertops and a stainless steel sink, painted the cabinets white and removed an awful stucco backsplash put in by the previous owners. They textured above and below the cabinets to match the rest of our walls until we pick a new backsplash. It all turned out better than I imagined and working with Burton was great. Can't wait to use them again in the future.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

I hired them to remove a load bearing wall from my house, I wanted to make sure whoever I hired knew what they were doing since it's such an intricate job, Alfredo showed up to give me an estimate and was very professional and knowledgeable, we agreed on a price, two weeks later his crew showed up, they were super clean, put plastic on all my walls/furniture/flooring to protect it from dust, they got to work and did a fantastic job, I'll definitely keep their contact info for future projects

Shane was very patient with my wife and I during our lengthy selection process.  Apache Tile had connections for the most reasonable cabinets we ever found so we used them to source those as well.  We never thought we'd be able to afford solid surface counters in our bathrooms and kitchen, but finding Apache Tile Outlet made that possible.  I'm grateful to have found these fellas and look forward to referring them to anyone who needs a "countertop guy".

Arizona Flooring Direct beat out Lumber Liquidators on price and service.  We are 100% satisfied! They provided a superior product to that of other flooring companies. We appreciate Scott and his team and highly recommend them to anyone looking for new flooring.

We are doing a full remodel of our home and, learning from our last remodel, decided to hire legit professionals for the flooring of our new home. I wanted to support a local company and looked for high ratings. Rafal was with me from the time I (unannounced) walked into his showroom until the finished product and install. He is knowledgeable, honest, and was open to working with our timeline when multiple other contractors were involved. I had nothing but a positive experience. My needs and concerns were always addressed in a timely manner. Rafal was always available to contact. Our installer, Budo, was professional and friendly. I trusted this company and their employees in my home, when we were at work,  and would absolutely do so again. Support local. Their quality can't be beat. We've had nothing but positive comments about our flooring, including from other professionals doing work in our house. I can't recommend Olympic flooring enough!

Very happy with this company!  First, I originally called with an urgent carpet cleaning need.  Rob (the owner) told me he was really booked and couldn't come for another 2 weeks, and gave me recommendations to 2 other companies that he trusted.  I called those guys and they were all booked as well.  The next day, Rob texted me and and asked if I had any luck with the other 2 companies.  I said no.  He said he could squeeze me in since it was just one room.  So he came and cleaned our carpet and even surpassed my expectations with the great results.  I will use this company in the future, and recommend him to anyone I know.

Used Handyman Connection to have a bridge made. It came out perfect. A year later, I noticed some of the wood had rotted. Called owner, Allen Hopkins. He listened, sent someone out, who replaced rails with cedar wood. Looks great!
Great service and clean up was very professional

Thank you Donovan for your patience in working with a perfectionist and making everything happen to bring my vision of a beautiful remodel of my bathroom to life.  You have been a joy to work with and a lot of laughs along the way!  I will be happy to recommend Patterson Homes to anyone I can.

Juan and his assistant did a FANTASTIC JOB of installing our new carpet in our bedroom. He even vacuumed the area outside that room to make sure that no dirt would track into it. I found both men to be VERY courteous, hardworking and friendly. We also found Jared, the sales associate, to be very knowledgeable, up front and very easy to work with. All in all Express Flooring had the job done right and all within a couple of days LONG BEFORE my deadline of before Thanksgiving!!! I'll DEFINITELY come back to Express and recommend you to all of my friends and family.