Best Flooring Contractors in Arizona

We are serious about recarpeting our house.  We went into this store looked like there was one more customer in the store.  We stood around for 15 minutes.  Finally got fed up and left.  As we were leaving someone finally made eye contact and started to approach us.  By that time we were committed to leaving.

Regina was awesome to work with! She was super patient, knew just what to recommend, gave her honest opinions, didn't try to sell us on pricier product, and answered about 100 of our questions without complaint. We were able to check out a couple of samples to take home and make sure we like the coloring, etc. We were absolutely thrilled with our experience at Floor Depot and look forward to working with them.

This place is absolutely amazing. I had a terrible experience with Lowe's and Home Depot when looking to renovate my kitchen. I did some shopping around at other local countertop places but Veny was simply the best. Veny helped us out the entire way and was there for EVERY STEP of the process, sharing his expertise but never pressuring a sale. He shows up on the job site to make sure things are running smoothly and his employees are top notch people. We even asked if he could install a backsplash and new flooring for our kitchen as well even though we had already bought the materials and he graciously agreed. If you're looking for ANY COUNTERTOP or home remodeling needs, do yourself a favor and come here FIRST, these guys are the Real Deal.

We had a leaky shower and a blown out plug. Randy was on time, respectful, and went way above and beyond for us. He drove out to Cave Creek just to get a different shower cartridge for the job, installed it in a flash, and came back for the electrical work. Super nice guy, great service, would recommend him and for sure hire again. Thanks Russ!!

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

First-off, we had been looking at flooring samples at different businesses for almost a year and were getting completely confused.  

We eventually found Floor Depot North and spoke with the owner Jeff.  We told him what we were "kind of looking for" but didn't know for sure.  Jeff explained several different options and showed us a lot of samples from the large selection at his store.

We ended up choosing a beautiful hand-scraped engineered wood from Shaw. It came in 3 widths, which is something we never thought of until Jeff suggested it.  

Jeff gave us a great price and the service was outstanding.  The new floor completely transformed our house.  We will not buy flooring from anyone else!

Hands down, Q is one of the best out there - he's honest, hardworking, knowledgeable and very trustworthy. I referred him to my family members as well. Easy to communicate with and no project is too big or too small from electric, plumbing to installing tvs, I would highly recommend him to everyone.

AZ Carpet Restoration is coming to my house tomorrow - AGAIN - and I can't wait.  I realized that so many times those of us who love our vendors don't tell anybody.  Well, this one deserves a shout out - my home's carpet will be gorgeous and clean in 18 hours!  And they clean our stores, my neighbor and a couple of my close friends carpets.  Used others years ago, no comparison.  The staff is awesome from the minute you call to the group that rings your doorbell - as I said - happy feet - my carpets will be gorgeous in less than 18 hours!

Edit: These guys are super strange. And I'm not sure as to the ethics behind sharing emails. He also negated to share the final email I. Which I assured him that at no point did I think his disorganization and lack of communication stemmed from malice. However, being disorganized and uncommunicative is noteworthy, and thusly why the review was posted.

Well since everyone has been staying inside for almost a year a lot of people are looking to doing some home improvement! This review is by far the longest overdue review ever! (Since I've been doing updates slowing to my house with this team for 11 years!)

The most recent job Caleb completed I think is now my absolute favorite! A white subway tile backsplash in the kitchen and complete new carpet in the bedrooms.  The "refresh" of the white subway tile in the kitchen is amazing, it makes it appear larger, cleaner and updated with such an easy project. The best part was Caleb and his crew. Every-time I work with this team they make it so easy. Timing, completion of work, quality, efficiency, professionalism of everyone doing the work- they are the best in the business. They have now completed granite through my kitchen and bathrooms, foyer hardwoods, refreshed & updated my fireplace & added a beautiful wood mantle, hardwoods in my kitchen, carpet twice, and now my subway tile back splash over the last 11 years. When Im ready to do some updates I always call them! They have treated my home as if it were their own- thank you gentlemen for all your hard

Burton and his team are absolutely the best.  I can't even think of what to say because I have so many great thoughts at once. He is responsive, and fun and wonderful to work with. I bought a townhouse and gutted it and he made what should have been a miserable experience a great one. My place looks amazing, he had incredible helpful suggestions - which I took and I am so happy that I did, he was right about literally everything. There were no surprises, he told me upfront what everything would cost and what he thought I should do and stuck to it. He even bailed me out of a self inflicted jam.  I put tile everywhere, all the flooring, the showers - it is just beautiful.  He said his guy is an artist and I believe him. They showed up when they said they would, they went so far above and beyond what I ever expected and everything they touched is just gorgeous.  He knows what he is doing.

Stop hunting, just hire Burton. You will never regret it.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

I hired them to remove a load bearing wall from my house, I wanted to make sure whoever I hired knew what they were doing since it's such an intricate job, Alfredo showed up to give me an estimate and was very professional and knowledgeable, we agreed on a price, two weeks later his crew showed up, they were super clean, put plastic on all my walls/furniture/flooring to protect it from dust, they got to work and did a fantastic job, I'll definitely keep their contact info for future projects

Apache Tile Outlet was recommended to me by one of their previous customers and is THE place to go for professionalism, great customer service, and quality, for the BEST price ANYWHERE!  Ben and his crew, Julio and Jesus, just finished installing my granite kitchen counter top today and it's SPECTACULAR!  It's only been 11 DAYS since I first found the slab of my dreams to today's installation. There was even enough left of the slab to cut a top for my guest bathroom to install later on. Ben goes out of his way to stay in touch and makes sure you get the best deal possible without sacrificing quality workmanship. I LOVE my new granite countertop!  Thanks, Ben and crew, for an OUTSTANDING job!

Had a bad experience here.  Contacted the owner for help. He NEVER followed up as he said he would. I wouldn't work with them again.
They have a terrible customer follow up. I never received an itemized receipt and it appears that everything they sell since they stock very little is considered "special order" so is non returnable
Find another tile place
They say they are a percentage off.  But they're a percentage off of their made up prices so not really a deal!

We used Olympic to remove old carpet and install French oak in three bedrooms to  match the rest of the flooring.  They were phenominal to work with-  they answered all my questions (I had a lot) we had unexpected issues when the carpet was removed (water on the concrete slab) so they worked with us on our new timelines.  The work was phenominal and I couldnt be happier.

Now 8 months later we had a pipe leak in the kitchen  and needed to repair/replace wood.  Rafal and his team came out to our house several times to come up  with the best solution.

I would use them again and recommend them in a heartbeat-  from the scheduler  to the owner and installers- a great experience

I think this is the first time we got our new carpet cleaned after its installation a while back. We are extremely glad we chose Rob, as his service was high quality, fast, and at an affordable price. I went with Rob after getting quotes from some guys on Craigslist who were asking for more than him, it was the obvious choice. As soon as he arrived we had a conversation about some of his favorite restaurants and even suggested some new ones for him to try out. Then we showed him exactly what he'd be cleaning and he got started immediately. We even interrupted him to clean more area than we initially discussed since we loved what we saw so far. Even though it was an annoyance he did not make us feel bad about it. After he finished he gladly accepted some of my mom's dal chawal (rice and lentils) and sent me a text with a five star review saying it was already gone halfway through his ride home. If you are looking to get your carpet cleaned Rob is definitely the man to call.

I had an appointment scheduled with Anthony E. and he was on time as scheduled did a great job with replacement of a kitchen faucet and sliding glass bedroom closet door. I would use Handyman Connection services again for additional planned work.

We had Patterson do a pretty large remodel ($135k)  on our home and yard.  Darren was the super and he was good while in the project.  However it took a lot longer than estimated - was supposed to get done in 2018 but was not done until late May 2019. After the project was done there was NO follow up. we could not get Darren to respond. I noticed in August if 2020 there were some issues with the work that was done so i again reached out to Darren with no response. again, and no one foloowed. Patterson EVER followed up with us.

A few weeks ago the new pool pump they installed quit working so i reached out to Patterson Homes and they sent someone out, but they thought it was for an estimate. He said yep those are warranty issues but i need to talk to my boss who will have to talk Ryan the owner. The Estimators Boss called me and said it is Ryan's issue.  I asked that Mr Patterson call me. He has not. So I called the office and asked for him to call me. He has not.

oh, and they never registered the pool equipment with the manufacturer. They didn't tell me to register it either.

I also learned  that Darren quit/got let go right after my project was done. No one ever thought to follow up

I googled Mr Patterson and it looks l like he has some other issues he may be dealing with.

I would not recommend them to anyone. You spend that much money and no follow up, no return calls, not honoring they warranty.    That is poor business. and it
looks like there are ethics issues also. I would not give them any stars.

We selected this company based on the advertising we saw on TV and because they agreed to move the furniture. We didn't do our research or read reviews. That was our BIG mistake.

1. Our sales meeting with Bob went smoothly. We set an installation date a month out from our booking date. During this sales meeting day, I was reminded several times of what would happen on the day of install: Someone will call you in the morning and give me the window of time that the installers would arrive. On the day of the install I waited... and waited and waited... Finally, around 11am I called to find out why I had not received a call. I got the phone call run around for at least 2 hours... Evidently someone put the wrong date in the computer for installation. The new flooring was being installed in a vacation home and I made a special 100-mile trip to make sure I was here on the correct date.
2. New install date was the next day. Two men showed up in an old beat up pick up truck. The only way I could identify them was from their t-shirts. One installer spoke NO English and the other I could barely understand. They never even introduced themselves; just wanted to know where the area was where they had to work. They didn't wear masks.
3. During the moving of the furniture they were blasting their music so loud, I had to ask them to turn it down. It states in the contract that they will move the furniture, but in fine print says that they are not professional movers. Well, that is for sure, as they put two big dents in one of our dressers. (If they can't move furniture without damaging it, then don't offer that service!). They put sharp cutting tools and cans of soda on our wood furniture. Placed containers of the sealant/cement on the rug. Turned the ceiling fan on so high in one of the rooms that the fan was swinging on the ceiling and a blade broke off the fan. I was told they were going to replace fan but as of yet, have no idea how that will happen. The installers wanted me to give them bottles of water (which I didn't have); and seemed insulted when I told them we drank tap water. After playing music on their phones all day, they wanted to use my iPhone charger to charge their phones.
4. The installers left on Thursday afternoon saying they would be back the next day to complete the corking between the baseboards and the floor in one room and two closets. They left a total mess throughout the house. I expected to have dust, but the mess they left was beyond just dust. Even my patio furniture was ruined where they mixed the cement. It took me 3 hours to clean my patio area after they left. When they left on Thursday, they wanted me to sign off on the job even though it was not completed. I told them I wouldn't sign off until after they came back and finished the job. The installers were so angry with me, they stormed out of the house slamming doors. Totally unprofessional.
5. The next day, Friday: I waited until 2pm for them to return to complete the job. I finally called again. I spoke to Devin who told me that Antonio, who is the manager of this area would send someone out Saturday morning between 8-10 to complete the job.
6. At 11:30am on Saturday I called the office AGAIN to find out if anyone was coming, as no one had showed up. It was only after I made that call that the same two guys came to finish job. They knew they were doing corking and came with the cork gun, but no rags or paper towels to clean the excess; totally not prepared. I had to supply them with rags to wipe up the excess.

I've only had the flooring (vinyl planks) for a couple of days, but I love the look of the product and I think it will work for us. So, I'm pleased with the product, but extremely disappointed in the service. I will most likely never use this company again.