Best Businesses in Chicago, IL

I got myself in a bind trying to DIY fix my clogged sink/disposal, which I would later find out was a condo building issue, not a unit issue. I called Drain EEZ and got an immediate response from Pat. HE talked to me on the phone and we tried to schedule an appt for the next day, but my work schedule would only allow me to be there when they were already booked. Pat actually led me though all of the steps to fix my drain myself (which didn't work out), and then referred another plumber that I could call to see if they could come the next day. Even though I didn't actually have them come, I feel like I should have paid for all of the plumbing advice and help late at night! He even responded to my texts from the hardware store with pictures of different wrenches. Thank you, Pat!

Mac completely saved the day by coming out and helping me drain my hot water tank when it started leaking.  This was after 5pm, mind you, which is completely amazing.  

One day later his team (son and crew) were out to replace the heater.  They were on time, professional and did a great job.  My home was back up and running in no time!

On top of all of this, the quotes and prices for their work was extremely good relative to the competition.  

If your hot water heater is older than 10 years, I highly suggest that you consider getting it replaced, include a drip pan (not required by code) and have Fastplumbing247 be your choice to get the job done!

My apartment is in an old building. I had a blocked toilet and there was other work needed to replace a valve and whatnot. Ben seems to do a good job so I was surprised a couple weeks later the toilet was not working yet again.
Long story short, debris went into the diaphragm when the water was turned on again. Not Bens fault but he did replace the diaphragm at no cost.
Ben showed real professionalism and good will.

They were respectful and did a great job fory Granny. I'll call you guys anytime.

Nice guy and great plumber. Seriously folks, if you're looking for a reliable and fair plumber - I highly recommend him. Thanks Scotty!

Rocket Plumbing inspected my dishwasher that continued to back up with water. I was charged an initial service fee to send someone out even though that person couldn't diagnose the issue.  I had to request for another person to come out to inspect.  The 2nd person said the issue was due to an air gap and would be $200 in addition to the service fee which in retrospect seems high given the cost of a new dishwasher.  We proceeded with the proposed fix.  I now have a dishwasher that backs up with more water.  After having them come back a 3rd time I was told I have to call the manufacturer.  I'm now down $225 and now have more standing water in my dishwasher than I did before.  Be cautious and shop around, Rocket Plumbing may not be your best option.

Very fast and efficient. Friendly guys who were able to get everything done within hour slot even though they needed a part.

I'm surprised Jose doesn't have more reviews- because he's fantastic.

I had Jose here last week to fix my leaky toilet.  He was able to come within 24 hours of me calling him- and he fixed the toilet in less than a half hour.  Extremely nice- definitely can't go wrong with Jose!

Great experience. Got a quote from yelp to replace a water heater in a rental unit. Eugene was easy to communicate with and provided a turnkey experience at a fair price. Would highly recommend them.

Sound Plumbing is the best!  Anytime we have an issue (and we bough a house with some issues...) they come out quickly and solve it efficiently.  They have also enhanced our home with a few projects to add water and gas to outdoor spaces.  They leave the house very clean, accurately and fairly quote the work and are always friendly and helpful.

Quick, honest, and knowledgeable. What more could you ask for?

I would definitely reccomend to anyone with a backed up sewer like I had.

Thanks!

Excellent service time and time again from Kevin and his crew. Timely, highly professional and a pleasure to work with. Very fair and reasonable.

couldn't even get this guy to commit to go out there. he suggested i contact the original installer......duh, i did which is why i contacted them.  No one wants to work these days.

UPDATED 8/26:

The owner of this company, Jesse, called me to apologize on behalf of the contractor who charged me for not doing anything. He confirmed that the initial consult from Captain Rooter IS free, and promised to issue a refund. Removing one star due to the earlier experience, but adding three to my overall rating because it meant a lot to me to get that call. If I end up using their services for another project that goes well, I'll update this again to reflect that.

PREVIOUS REVIEW:

I've never left a bad Yelp review (it's true, check my profile), but I want to warn people because I hate contractors that do this (and Captain Rooter said on the phone that they were different). I woke up to a very loud persistent jackhammer type sound coming from the bathroom around 4AM. It eventually stopped an hour or so later, but it was alarming enough that I called Captain Rooter's 24/7 line during the chaos and booked a 9:30AM consult, which I was told was free.

The guy arrived this morning, and looked into the toilet tank (I had removed the lid already). He then diagnosed it as trapped air in the pipes and said there wasn't really anything to do. He said if it happens again, it's a whole building problem and I should contact building management. He then said I owed him $125 for coming out, but if I had $50 in cash he would take that instead to save me some $$. I don't have cash on me, and said I didn't think there was a charge. He said he would call the company and I could Zelle them. The lady on the phone was like, Yep, there's a $185 service fee, here's where to send the payment -- when I corrected her and said that the plumber had said $125 she went, Oops, yes, it's a $125 service fee if he touched anything. At this point, I have been on the phone paying longer than the plumber looked at anything.

I paid, he left. But I feel really taken advantage of. Being a solo female homeowner is a privilege, but it also sucks, because contractors see you as just someone to charge $125 for two minutes of no work for during a free consult.

Darrell was the answer to my prayers! I own an old building and had a major leak that no one could figure out the cause of. And then along came Darrell and Sims and Sons. After a year of run around it was finally corrected properly. Next we had an old outlet short out. Once again Darell came to the rescue and fixed it. He showed me how a previous handyman had Jerry-rigged the wires and what needed to be done to turn it into a safe, permanently working outlet. I trust Darrell and am so grateful to have found someone honest! I have since had him out to my home, another old quirky building, for both electrical and plumbing issues. I can highly recommend Sims and Sons!

Hristo responded very quickly and scheduled an appointment next day.

Ivo is very polite and professional.

Poor communication also. Dimitri said he'd think about it, when I proposed a resolution where they paid for part and I'd pay for part of it. Then ghosted me. Also was very aggressive and mocking on the phone. Not someone you want to do business with.

Mike fixed our ancient tub faucet. He has lots of parts that fix old and new plumbing fixtures. Mike turned off the hot water, so he could determine that the hot water faucet was the faucet that needed repair. Mike has good detective skills. We will hire him again.

I didn't use the service at all, but this company gets 5 stars for me because the owner took the time to try and help me with a small issue, and every other place I messaged wanted to come out and charge a service call before giving me any advice. Thanks again for your help.

All the Yelp reviews were correct!  I just called Five Plumbing this morning with an issue with my bathroom drain.  He came by a few hours later and the problem was solved.  The price he estimated over the phone was the price that I paid.  I am impressed!!  Also, he accepts Quickpay!