Best Businesses in Chicago, IL

Zoom Drain responded very quickly to my inquiry early on a Monday morning, and showed up to inspect and perform the work as promised. Abe and Antonio were punctual and professional, and walked me through their plan to rod out my sewer line and install a stand pipe, keeping me apprised of their progress as they went along. Great customer experience, and I would absolutely recommend them.

Down hands the best company I have ever worked with, very punctual, best prices, Shannon cook came on a weekend fixed our problem, and even showed us what to do to save us money, I will never call another company and will refer to all my friends.

Paul the Plumber is great! Water heater went out yesterday called him this morning and new water heater already installed. Work took less than 30 minutes! Very honest, fair price, included warranty and clean up / disposal of old water heater. Just great service all around! I highly recommend his services!

Update: Over 2 years later garbage disposal stops working. After a quick call to company Carmen shows up and with a quick turn of an Allen wrench has it back and running again and doesn't charge me a dime even though the warranty has already expired. Would definitely use again!

When I had water pouring from the ceiling on the first floor, under the second floor bathroom at 9:30pm on a Thursday, I read the reviews and gave these guys a call. I had Dex and his assistant at my house by 11:00pm that same night. Dex quickly diagnosed the potential problem, added a spacer to fix the toilet flange seal, and even did some minor routing of the toilet drain for me. When the problem turned out to be larger than we all anticipated that night, Dex and his crew were back the next day as promised and did a complete routing of the main stack. My toilet flushes better than it ever has. And he took the time to explain to me what they were doing and show me how they were routing the stack from both directions, bottom up and top down. Would definitely hire these guys again.

Our sump pump broke down, and we noticed a small leak in our basement.  We called on Sunday Morning and Dominick was available and able to show up within two hours.  He replaced our system quickly at a very reasonable price and was very helpful.  Will definitely be using Dominick for any future issues and recommending to all of our friends and family.

Quick scheduling and very knowledgeable to task at hand. Was able to provide options for repair and was very quick. Will recommend and use again.

Same day service fixed what needed to be fixed will definitely recommend thanks again

I was really happy with their work. We had an outside spigot that broke and we were forced to turn off the water to our home. Next morning the guy was at our home at 8 AM and replaced the spigot, added a shut off valve for the spigot and ended up replacing our master shutoff valve (ours failed to stop the water completely).

It wasn't cheap but EXCELLENT work; the guy didn't have an additional shut off valve but said next time he was in the area he would honor the lower price. Less than one week later he came back and replaced that additional shut off valve.

Again, it was expensive but cheaper than Black Diamond and the work was timely and top quality.

They were very friendly and responsive. I asked how much it would be, and Anna said $29 to come out and take a look and $165 per hour when the work started, (and the $29 would go toward the work, she claimed, which it never did) so plumber came out and after about 30 minutes said it would be $500, we assumed it would be 3 hours of work at $165 per hour, well after the call, he came back that night ( I have tenants, so I was not there, but had my tenants check timing etc) and he worked around 1.5 hours, and was done, and charged us $500, so essentially the $29 service call was more like $247 service call. I don't mind paying for a service but I hate being ripped off, which is what they did.

I'm a Realtor, and in certain circumstances my clients need to get an estimate quickly to keep contract terms or in order to make a decision to move forward on purchasing a home. My clients decided to us MD because they were local in Skokie where the home they were looking to buy was located.  They could potentially offer information on sewers or certain blocks which had past flooding issues. The owner Mark seemed professional when my client set up the appointment. My client could not make the appointment, so I stepped in to meet The plumbers who were going to scope the sewers and estimate changing out galvanized pipe to copper.  

I received a phone call 5 minutes after our scheduled appointment that they would be 15 minutes late. Don't call me after you are late, I already know you are late. If you are telling me how late you will be, don't lie to me. Finally an hour after our scheduled appointment they showed up. No second call, no apology from the workers when they got there. Not good.

They scoped the drain, we looked at the pipes and I reiterated we needed the estimate for the interior pipes. My clients were planning to ask for a credit from the developer as this was not completed with the rehab. We needed to know how much to ask for, and need to back this up with a written estimate. When I wrote the check to pay the plumbers I asked how long till we received the estimate and stated by the end of the next day was fine, but no later.

It's over a week since I met them now and still no estimate or answer when I attempted to contact them. I had to cancel two of my own appointments that night due to their tardiness. The least they could have done was finish the job. As soon as I handed over the check I had a feeling they were just going to walk away and not finish the work supplying us with the free estimate as asked for.

I cannot recommend Mark or his plumbers as my experience left me feeling he is dishonest and unprofessional.  One would hope that when you pay a tradesman to do work, they would stand by their job and not disappear as soon as they get the check. Apparently if you want that type of service from a plumber you need to look else ware. I hope this review persuades you to do so.

Our water heater went out and Nick was able to come out the same day and replace it... great service, good price and excellent communication. They also advocated on my behalf with the manufacturer on the possibility of a credit for the old WH. Several weeks later I had a question about the WH and they came right out, answered my questions and didn't charge a service fee.  They've been wonderful to work with and are highly recommended.

Extremely nice, professional, punctual, and did a great job. I highly recommend his services!

They were great! I had a gas leak and needed a plumber to fix right away to turn my gas back on. They even gave me an estimate and fixed my pipes in 1 morning. The work was great quality as well.

Excellent service. Very responsive, on time and professional! Wore masks and shoe covers. Mike and his colleague installed a new sink, faucet and garbage disposal for me. Perfect installation work! Highly recommend them to anyone looking for plumbing work!!!

We live in an older home built in the forties. There are few people familiar with some of the older homes in Hinsdale and the piping. We reached out to Soltwich and they were responsive, affordable and helpful. We definitely recommend their services.

We had been having issues with our furnace off and on for several weeks. Six different technicians came to evaluate the problem, each technician giving us a different answer. None of the services provided solved our furnace issue, though each visit was costly. With the exception of two technicians all were rude, abrupt, and did not take any time to really investigate the problem. We finally called a different company, which provided us with more answers in the first 20 minutes of the visit than the 6 visits from Four Seasons combined. Will never be using Four Seasons again- it is clear that they do not care about their customers, only making a buck however they can.

Found Ed the Plumber in our church's bulletin. A service call to our building was $125. We had three issues in our unit that needed to be addressed, each issue that we were quoted at $500 per each, or $1,500. This quote was going to cost me more than double the amount I donate to my church every year. I ended up paying the $125, and then had another plumber come in and complete the job for only $200 all together.

If you want to pay high prices, then go to Ed the Plumber. Otherwise I'd just move on.

Where to even begin.....

We hired Tim Shey, the owner, to do some plumbing work. Initially he came off as being a normal tradesmen... His bedside manor was a little abrasive but not so bad that I didn't think to not use him.

Well, I wish I would have cut ties the moment I picked up on that abrasiveness b/c my experience with him turned out to be an absolute nightmare. My experience with him was absolutely abusive and for no reason. For a long time i asked myself what I did to deserve him being so rude and disrespectful and then I finally realized that I did nothing at all to deserve the treatment bestowed upon us.

On top of the abuse, here I am, months later and i've had issue after issue with the plumbing. Very basic things were missed. Most recently, we had to hire a plumber to come out to fix one of the toilets he installed. Lord knows how long it's been leaking but I happed to notice one day that water was leaking out the back every time the toilet was flushed. It turns out that he didn't install it correctly as the top wasn't tighten to the base. The damage this has caused ....... I wonder if he did it purposely? I really do.... We also have had issues with every faucet he installed. Every single one had to be reinstalled. Additionally, one of the shower heads was leaking . That was another plumber visit. I keep going on and on with the issues but I'm sure you get the point.

This was not my personal experience but I spoke to another person who hired him who needed an additional week to pay him for his services and instead of waiting, he went to her home, pushed himself through her door and ripped out all of her plumbing so that she couldn't access any water! Who does that!

Please note that this was my personal experience with Tim. I'll never understand why I didn't just ask him to leave my condo the minute he was disrespectful.

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