Best Businesses in Chicago, IL

Never in my life have I dealt with a worse company. They really don't care about your plumbing problems and just look at a quote for an opportunity to rip you off. I doubt if there are any tradesmen amongst the BOYS, not men, that they let loose at your house. Which one looks extremely malnourished and going to fall over at any moment and try to file a claim against your insurance. They damage things in your home and in your garden, they don't clean up after themselves because they are sloppy workers and breaking things along the way is just part of the job to them. They are only  focused on getting as much money out of you as possible and getting out as quick as possible.

Unprofessional work, rip you off on the price of parts while doing as little as possible and spending time that YOU are paying for chatting on their mobiles and loudly complaining about low pay rates and how they hate the company they work for. Maybe feed your workers so they can actually do efficiently.

Stay away and don't waste your time or money.

Another excellent experience with Zak and Tim Stefl plumbing. My particular needs have included a new water heater, kitchen sink and toilet repair. Total pleasure to deal with. Totally professional. And a local business well worth supporting.

We sent a request for an estimate to five contractors.  KBN Homes was the ONLY one to reply.  Brandon came out several hours later to look at our deck rehab project.  He had some good suggestions.  He later sent us an estimate.  We thought the price was fair so we asked him to go ahead with the project.  He was prompt every day of the work.  Brandon was very communicative.  He let us know what he was doing and what would be next.  We had a custom design in mind for the new railing.  Brandon worked with us and made it happen.  Brandon's by-line should be attention to detail.  Brandon finished the job on time even though he was stopped at least twice by heavy rain and wind.  The job site was clean at the end of every day.  We are very pleased with the result of his work.  We would hire him again.

Bottom line:  We would recommend Brandon and KBN Homes without reservation.

We had a kitchen sink that was backing up and tried the standard plunging and Drano without success.  D & L answered the Yelp quote quickly and on a Sunday morning and on top of that came out within an hour without an emergency fee and took care of the problem.  This is not normal, and it's exceptional service.

We called Stephens Plumbing for an estimate on installation of overhead sewers in our home.  We called them first because we had heard such great things and seen great reviews for them.  Unfortunately, we must have gotten the same patronizing, sarcastic plumber as one of the previous reviewers had mentioned.  He first asked me to tell him where the sewer pipes ran under my basement floor and seemed annoyed that I didn't know.  He then figured out where he thought they should be and proceeded to explain a different solution to our problem than an overhead sewer.  He also mentioned that Stephens does not do this alternate work so call someone else.  We again requested a quote for the overhead sewer as the village will assist in paying for that and we needed to provide quotes to them for reimbursement.  He asked if we wanted the quote mailed or emailed and we requested he email it.  Even though we expressed a need to make repairs fairly quickly as we had discovered there is a broken pipe under the basement floor, he advised us that his quote would take 2 weeks but he would try to speed it up.  My husband called after 1 1/2 weeks to see if the quote was ready and the plumber told him that he was waiting for us to tell him what to do about the broken pipe and that the village wouldn't pay to re-plumb your entire house.  He told my husband he would have to come out to our house again and look at what we had to figure out what needed to be done.  I thought that was what the original visit was for.  Obviously, he doesn't want our business and we still don't have a quote for the overhead sewer. Nor is the quote on its way since apparently, he's still waiting for us to tell him how to do his job. Very disappointed after hearing such good things about this company.  We'll take our costly plumbing job elsewhere.

Contacted Gus for a leaking sink in the kitchen and he was there within 20min and took care of the issue. Extremely satisfied with his reliability and his decent prices! Will definitely recommend!

Tom was great we had our two sump pumps go out and he installed our spare sump pump in just a little while for an excellent price. I will definitely use Tom again. He has been one of the most responsive and excellent contractors I have hired on Thumbtack! Definitely call Tom!

Donna M (You)
reviewed in the last week
A few years ago we were struck by lightening... It blew out electricity and some of our plumbing... Lane owner of Whiting Plumbing, came to the rescue and repaired what needed to be repaired... He was so pleasant and did take such PRIDE IN HIS WORK we decided to upgrade our old plumbing... He made us feel very comfortable and we felt the estimate was pretty REASONABLE for the amount of work that we chose to have done... He returns calls promptly... He has been on time for any appointment made... AND he stands behind his work... Very knowledgeable in his field... VERY PLEASED... * * *

Called Chalmers Plumbing after being completely no-showed by another plumbing company and I couldn't have been happier with my decision.  Dave came right out within a couple hours and was able to replace my broken hot water heater the very next day.  He's professional, courteous, quick to respond, very fairly priced, and stands by his work... everything you could want from a plumbing business.

Paul and Dave were great. As soon as I called, they picked up the phone and were able to squeeze me in within an hour to inspect my faulty back up sump pump. Before coming out, though they asked me to check a couple of things myself to make sure I really needed their assistance and they weren't needlessly charging me for a trip to my house. As it turned out I did need their services and they kindly explained all of my options and answered my questions to help me make a decision. Two days after they installed my sump pump, my kitchen sink line needed to be cleared and they discovered that the existing pipes under my kitchen sink and behind my dishwasher were not properly installed. Once again, they took the time to explain my options and answered my questions before proceeding to complete the needed work. I highly recommend them.

Expensive and slow! I had an initial negative experience. The handle fell off my sink faucet, and I unfortunately did not get a quote at diagnosis of the problem from Arrow, which I had never used. After diagnosing the problem and ordering the part (a small disk to hold on the faucet), the plumber returned and spent 45 minutes (@ a labor cost of $136) installing it because it did not fit. He did not consult with me about it not fitting. I doubt the right part was ordered because he had to shave it down to fit and the handle is tight and somewhat hard to move. He said it was the right part. I politely asked the office to reduce the price. The woman on the phone said she would call me back after talking to the plumber. Instead, they erroneously sent a bill for the full price, which was upsetting. However, she did call me the next day (after my review posted) to say they wanted my satisfaction and would take 30 minutes of labor off the price, which I agreed to. They also are sending a different plumber to try to make the faucet less tight, at no charge to me. So they do try to address complaints and work with the customer, which is rare today. If you use this company, I recommend you get an estimate, but they do charge by time and materials.

I contacted Southland Plumming to replace my kitchen sink garbage disposal. Communication was through yahoo.com and it was easy. Their price quote, which includes the disposer and labor, was reasonable compared to other company. The guy came on time as and finished it on time.  agreed and finished it. In short, I will include this company in my fave call list and call him as my official plumber.

This is the first time using this company and the service was great!!  Called in the  morning and Mr. Travis was here by early afternoon. He is professional and knowledgeable.  If you're in need of quality plumbing services at a fair price, he's your man.  Would definitely call again.

This company is excellent.  I had an emergency happen and Karl showed up to take a look within 15 minutes of my phone call.  I had used their services once before and was happy with their pricing and work.  He calmed me down explaining what needed to be done and his crew was at my house at 8 am next day.  Roland is a very expert plumber, honest and down to earth.  I am so happy to have them as my plumbers.  I trust them implicitly.

My old hot water heater was reaching the end of its expected life, so I got a few quotes for a replacement from different plumbers via Yelp. Out of 7 replies from different plumbers, 4 said they'd have to send a plumber out, for a cost ($50-80, which could be put towards the cost of replacement if I went with them), just to give an estimate; and 3 which gave me estimates over the phone. AquaPro was the first company to respond, gave me a quote over the phone, seemed the friendliest and helpful of the 3 I spoke to, was in no rush when answering all the questions I had, and had the cheapest cost of those 3 (which were comparable services; I knew the exact brand, model, and size I wanted and specified this to each company).

They showed up on time, completed the replacement, and cleaned up well when done. It did take a bit more time to finish the job than I had expected, but the plumber did a quality job, and was friendly and willing to let me watch and learn a few things from him while he was here.

This is my first time using AquaPro, but based off this experience, I'd definitely recommend them.

Four Seasons is the best! It seems like I have had to call them just about every week and they are so prompt and helpful for both commercial and residential fixes! The staff is friendly, on time, and has always been able to fix whatever is wrong. Four Seasons is the only plumbing company I call in Chicago!

They replaced parts that didn't need replacing (because they didn't know how faucet worked), and way overcharged. They were also several hours late. Not knowledgeable, poor service, too expensive.

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