Best Businesses in Chicago, IL

I've needed a plumber a couple times this year... once for a garbage disposal replacement and then to unclog a common line in our condo building.  Apex came through both times with quick service and friendly, knowledgeable technicians.  It's nice to know we have a local company to rely upon!

Jan and his team replaced our leaking 100-year-old pipes in our kitchen and basement. They were prompt, professional, and easy to communicate with, and the work looks great! 100% would use them again.

Victor was outstanding. He was quick to respond, incredibly courteous and professional and provided exemplary service. He quickly diagnosed the issue with the clogged kitchen drain line, was frank with the condition of our pipes and recommendations should we encounter future issues. I appreciate the honesty and the fact that there was no attempt to upsell. His communication is the best I've ever seen from a contractor. If we have any future plumbing needs, this will be our first and only call. Thanks again, Victor!

I've used Fixer on 3 different occasions, all for faucet replacement. As far as the work itself, top notch - well worth leaving a tip. HOWEVER, read carefully their pricing protocol and figure the cost of any non-repair expenses before having them do the work. On my last repair I was charged over $25 to cover a 5x8 hole with a 18x24 panel board - they said the material cost them $21 to purchase, plus 20% upcharge (They didn't charge me the $50 purchasing fee, which would have the deal breaker going forward). Well, I got on the Home Depot website afterward, and that board was indeed listed at $21 - FOR A 4'X8' SHEET! My guy comes in the door with just a portion of that sheet and cut that down for my job. So, does Fixer charge the next customer $21+ for the portion that got put back in the truck? So, use your scratchpad before calling.

These guys were fantastic.  They scheduled quickly and where there the next morning.  Eric walked me through the issue and all steps of the project. The problem with fixed and our basement is DRY...  Hire with confidence.

Called the company based off fabulous Yelp reviews. The plumber came by to review the work and promised me an estimate same day but then I don't hear from him about it. Contacted them to follow up on the estimate the next day and they tell me they don't have time to do my job. They knowingly wasted my time. Should've been upfront about their schedule. Their professionalism hasn't been the worst I've ever seen but it is definitely below average.

Excellent same day service. Highly recommend. Came out within 4 hours of placing call. Staff very accommodating and friendly!!

I was looking for a new plumbing guy to clear two clogged sinks in our home. Plumbing Pros responded immediately and scheduled us within 12 hours of my initial contact. Abel was on time, courteous, and professional. The sinks were flowing again within an hour. I was very pleased with Plumbing Pros.

Great people. Fast response and very professional and guaranteed work. I will definitely use them again!

Adam was very respectful in working with my elderly mother. He explained everything to her. The crew was responsive. They came out within a couple of hours of the original call. A secondary crew needed to be called in. They arrived within an hour and the job was finished by early afternoon.
Thank you for your prompt response and great customer service.

I had several issues all at once toilet stopped up hot water heater went out. Arco tech john came out to snake the toilet turns out nothing in the line.  I need a new toilet I ran to Home Depot to buy new toilet. they put in the new toilet and water heater on the same afternoon.  so awesome   would highly recommend. very professional and clean. Thank you

Ally Handyman came to install an attic door. He did not install in the place I asked. Unfortunately I paid before the work was performed. The door opened directly into piping and could not be used. When I called back to have the issue of a nonfunctional door addressed my calls and voicemails were entirely ignored. I would hate for anyone else to experience the same problem of wasted money.

My 21 year old hot water heater died and after some research I reached out to Rooter Plumbing.  Alex (the owner) responded immediately and 2 days later (he actually offered to come the next day but i was out of town) he was at my house with the new heater.  Arrived on time and worked efficiently and left the place spotless.  I had a few questions and reached out to Alex again and he was so responsive!  Great service, friendly and most importantly, trustworthy.  I will definitely be using them again!

I am currently going through an inspection process to purchase a property so I was looking for JUST a quote on how much it would cost for them to come out to do a sewer scope through the toilet. Within 12 hours, I received 4 phone call from Chicago Sewer Experts (all different people trying to push me to get me on the schedule AFTER specifying that I just want a quote for the sewer scope). Haven't worked with them yet, but I shouldn't been called that many times being asked the same questions.

Called to set up a time for plumber to come out- he said he would be at my place the next day between 9am-11am... Time goes by- it's 11:30am.. I text... no response!!! I called.. no answer!! I left a VM.. never got a call back!! Horrible responsiveness and customer Service!! Not sure how they have so many good reviews!  Maybe this was an off day but damn!!!
Very disappointed.

Hands down THE worst customer service I have ever had to deal with. Had an issue with the work that was done, called 3 times to speak with someone and kept getting pushed off. Our business used to refer them tons of clients but I will be sure to deter clients from using them at all costs.

I would 100% recommend Walter and Zuniga Plumbing. Our 100+ year old cast iron stack pipe broke and split in multiple places. He and his crew diagnosed the problem behind my walls quickly, directed me to water restoration emergency services, and then removed and replaced the pipe that ran from attic to basement in 2 days. He did this on the weekend even though he said they typically do not work Sundays. This included removing walls and ceilings. He was always responsive by phone or text. He showed up when he said he would show up. He and his team were professional. They covered areas with tarps and swept up afterwards. He stayed in contact with the water restoration project manager so that we can get as much covered by insurance as possible. We paid half the project cost when work started and the 2nd half after work was finished. He even reduced the initial project amount because he didn't have to do something he initially thought needed being done. It was in the ceiling and I'm not a plumber so he easily could have still charged us that and we wouldn't have known. But he was honest about what he did and didn't do. Just the peace of mind that came from having a responsive plumber who came when he said he would come was worth having him do the project.

I only looked at his reviews on here after the project was finished today. I don't understand the bad reviews from years ago or people who warn his good reviews are from friends. I had not in heard of him until he was referred to me last week. Our experience with him was great and satisfying. I definitely recommend him and his work!

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