Best Businesses in Chicago, IL

Friendly, fast and very knowledgeable.  We needed a handyman to come and re-attach our stove hood that fell off the wall the previous night.  Andrew was here the next morning and fixed it better than before.  Would definitely use him again.

AMAZING SERVICE!! I had several jobs and Kevin and the team did an incredible job in taking care of them all! Very fair pricing, timely response, and expertise in a myriad of services! They will for sure be my first call for our next home project!!

Our hot water tank quit on Friday st pats day and Adam was here in 15min! Found we needed a new gas sensor, none on the truck, helped us order one,  ups mon am arrived and Allen  was here in a flash to install!  Both guys were great, professional, through, and it's working great! Thank you so much for exelent service!  Dave and Wendy Johnston, Wheaton

Junior from InSink was able to join my home inspection. He was professional, thorough, and courteous. I could be happier with the service!

We had an emergency service call the day after Thanksgiving and Adam came out after three other prior service calls late at night.  He was very personable and helpful, answering all our questions and educating us at the same time.  Our immediate issue is resolved but if we need further guidance, we will reach out to him again.

Welter plumbing has been doing a great job for me for the past 25 years. I trust their judgement and workmanship. They've always given me good advice and excellent service. Most recently, my sewage stack to the second floor broke. Jerry came over right away and came up with a solution that fixed the problem right away. Before that, Brian installed custom plumbing fixtures on my claw foot tub, no problem. And Dan is always charming in the office. The whole group plumbed and entire rental house for me in a single weekend! These guys are really good.

I came across DreamHouse plumbing through a common friend. And then we talked to Audrey from DHP team and he was always very prompt and quick in action when it comes to knowing the problem to fix whether it be Undersink ,pipe line  and outdoor valve issues. I highly recommend Audrey and his team at DHP for any of your plumbing services.

Called  Central 9/29 for a rusted out drain between the walls.  Chris came out on the 27th to look it over and Chris and Tom were there on the 28th fixing it. It wasn't easy being in the wall, they removed my dishwasher and broke open the wall so it was a tight squeeze.  Had a little issue with reinstalling the dishwasher, but after a few visits and going in a different direction, all went well.    All I can say is don't think twice about this company,

Go For IT!!!!!!

This guys are really wonderful! Very friendly and honest. Very very reasonable prices. All of them are actual plumbers. Not 20 year apprentices.

What can I say, The fine folks at Simon have been my go to for any an all plumbing related issues for years.

From installing a cleanout and rodding that main line annually, to installing new fixtures both inside and out, to the most recent service, cleaning out a drain for my washing machine, I've always been satisfied.

Ill look forward to having them respond promptly, efficiently and with reasonable pricing after a full explanation of the service required.

The father, and Todd and Josh, also the young lady who does customer service, and especially Wayne, the drain fixer extraordinaire, have us as  customers for life.

Great work folks.

Dishonest and greedy!!
Promised the job and took the money!
Didn't deliver and kept the money!!!!

Our neighbors were having some work done by this company, so we decided to ask them if they could take a look at our 2 spigots (one had a broken handle and one had no handle; both had a working water supply). They drove about 20 feet next door to our house and was going to charge us full price for a service call. When I offered a cash price $25 less than the quoted price, since they were already next door, it was refused. When I told my neighbor what occurred, she told me he was the owner! I guess this small, local, family-owned business is more about making money & unnecessarily overcharging customers than acquiring new ones.

Four weeks after a great install of two sump pumps, I was happy to call them after finding significant water in my basement. He said he'd make it that day and call. No call. Much later, I called back and he said he'd get back to me. No call. The next day, he said he'd be there in three days. It's now three days and no call.....with water in my basement. I DO NOT RECOMMEND.

I am glad I came here. I stopped at the big box stores and they had some options but nothing that would help with my issue. Once I got here I had the feeling they usually work with plumbers more but the staff here was and I could tell they had the experience and knew what they were talking about. In fact I drew out what my issue looked like and they talked me through a couple ways to fix it. They also had tons of options so you were bound to find what you needed. All my future plumbing issues I plan to come here for the experience of the staff and the large selection of options.

I am very thankful and grateful to Vilano plumbing, we had a situation where another contractor started the work and could not pass the city inspection, Vilano was highly recommended to me by a friend, so he came out and explained what was wrong, very knowledgeable, better than the inspector, he had to redo almost entire job but we passed inspection on the first time the inspector came back.
I highly recommend Eugen and his crew from Vilano Plumbing

We used Thiesse Plumbing one time, which was enough for us.  We had a flooding toliet back in May 2012 and they were referred to us by our relator, so we called them right away.  The sent someone out the following day, so their responsiveness was good.  However, the issues came into play when they didn't bring the necessary equipment to fix the issue, blamed us for it and required a return visit ($$$).

When our plumber indicated the tool he needed to complete the job wasn't available  I called the office to better understand the situation.  The woman on other end was condescending, patronizing and rude.  She blamed me (customer) for not explaining the plumbing problem correctly, questioned my knowledge of plumbing (which admittedly I have none, or I'd be completing the job myself:), and made an excuse as to why their equipment to complete the job wasn't available (in the shop).    Our perspective was that if a vendor comes unprepared to fix a problem, the customer shouldn't necessarily be charged for that mistake.  She once again blamed me for not explaining the problem (flooding toliet) correctly.    Both my husband and I had spoken to the office regarding the problem--which was pretty straightforward.

A four- hour plumbing job (which didn't need to last that long--entirely other story) ended up costing us nearly $600.   This happened over a year ago and at the time I was angry.   I wish I had written then, as I'd have remembered more of the specifics.  However, I recall enough to know I will never use them and never recommend them to anyone.  The customer experience is essential, allowing a customer to feel good about their interaction and experience with a company.....I can tell you this customer experience left a lasting and very negative impression.   I called my relator to convey these sentiments and she indicated she would no longer recommend, either.  She also noted that they had recently changed management?     Perhaps that's the reason for the decline in service?  Hard to know, but buyer beware.

Horrible customer service.  I was in need of assistance, looking for a part for my toilet and was not assisted in a friendly manner.  I was the only woman in line and was treated in a demeaning manner, even the other men waiting for assistance laughed at the customer service rep assisting me, guess if you are a woman, in a man's plumbing world you are considered a joke.  I would never recommend this store to anyone!

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