Best Businesses in Chicago, IL

Friendly, fast and very knowledgeable.  We needed a handyman to come and re-attach our stove hood that fell off the wall the previous night.  Andrew was here the next morning and fixed it better than before.  Would definitely use him again.

My experience with Welter Home Services was top notch and professional from start to finish! Kevin quickly scheduled my appointment. I thought the price he quoted was fair and he did a great job. I absolutely love the end result, and would definitely call Kevin again!

Tom H. tried solving the outdoor dripping faucet first with a washer - which would have saved me money.  But my 39 year old faucet wouldn't stop dripping.  It definitely needed to be replaced.  Tom explained everything and was very efficient and professional with his work.  Next time I need a new water heater or any other plumbing, I will definitely be calling Armbrust. Thank you, Tom H.!

One of most professional, dependable and honest business people we have ever dealt with. They responded immediatly to our emergency call, and within hours found and resolved our plumbing nightmare!!! Highly, highly recommended!!!!

We had an emergency service call the day after Thanksgiving and Adam came out after three other prior service calls late at night.  He was very personable and helpful, answering all our questions and educating us at the same time.  Our immediate issue is resolved but if we need further guidance, we will reach out to him again.

My experience with Welter began with the fact that two people I work with independently recommended them. Next: When I called, I talked to a real human, as opposed to having to wander through a voicemail maze while being forced to listen to elevator music and enthusiastic ads.

We had a long list of plumbing jobs--from ordinary tasks like slow drains to complicated ones like installing a Toto Washlet--that needed to be done. Ryan--who was a pleasure to work with--and an assistant (I'm bummed that I don't remember his name because he was great) got them all done and found a few issues we had forgotten about.

They were friendly, explained everything, and answered questions. It has been a week since they've been here and there have been no unpleasant surprises. Everything works as it should.

I will definitely be calling back the next time I need plumbing work done in my house.

You will be hard pressed to find more responsive, professional or diligent plumbers in the western suburbs. They stopped by within 3 hours of my phone call, resolved the issue and were reasonably priced on top of it. Will absolutely use them again if needed.

Simply the best. Over 10 jobs completed with 100% satisfaction. You won't get any better service in the Chicagoland area.

We are the type of people who like to ensure that area businesses are patronized, thereby retaining money in our community, so, we always contact area businesses/contractors no matter our needs or the size of the project. In this instance, and being totally fair, we want to describe our description of work we wanted to be done, how it was addressed, and our experience with this company.

Last year we needed to replace an exterior ejector/sump pump, rod, and clear exterior run-off/rainwater pipes and have a first-floor toilet replaced. We called Pittman, which is located less than a mile from us. We made an appointment after explaining our needs. They called to confirm the appointment, arrived promptly and reviewed our job. A gentleman who identified himself as a partner in their family-owned business provided us an estimate including the service charge. We had already purchased the ejector/sump pump and the Kohler toilet that we wanted to be installed and asked them to use those products/materials. However, in adding the rodding job we realized that either he was joking or simply didn't want to do the work by making the charge entirely too high - by hundreds of dollars. As for the toilet - we didn't have much of a choice since it would create a hardship not having a bathroom available for use. After finishing the job we asked why their prices were so high. The gentlemen actually laughed while suggesting that if we wanted less than quality work we could pay less.

Several weeks later, we discovered we had a clog in our upstairs bathroom drain, which stopped the vanity and the tub. We called Pittman, told them the problem and they dispatched a crew. We explained to them that we also wanted to have a new Kohler tub drain assembly installed since the original one had already been removed. They removed the clog in a matter of minutes, using an air pressure device and cleared some debris from the p-trap under the vanity. I reminded him about the tub drain assembly to which the gentleman replied that I had the wrong part(s), that it could not be installed and to call him when I actually knew what I was talking about. His manner was condescending and dismissive even as he suggested that he was willing to drop the service charge associated with the visit. I asked him to reconsider installing the device since I was certain that I had ordered the correct part(s) assembly. He declined. We paid them, and they left. I ended up installing the device myself within an hour, thereby concluding that either he didn't know what he was talking about or, once again, he simply didn't want to do the job.

Fast forward to one week ago. A property we owned required the unstopping of a tub drain. We called Pittman, set up an appointment, explained our needs, and met them the next day on the job site. The crew examined the situation but were ultimately unsuccessful after working on it for just over an hour. One of the gentlemen explained that the configuration of the pipes, trap, and drain prevented them from clearing the blockage using conventional means. He stated that he wasn't sure, but believed that the only way he could clear the pipe was to cut the wall of an adjacent bedroom, the floor and the kitchen ceiling beneath the bathroom in order to access the pipes, remove and replace them - all without guarantee of success and adding that they would not be responsible for replacing or repairing the damage done as a result of their work.

We were stunned. but accepted that the work would have to be done.
He sketched out several confusing diagrams to explain his assessment and how it could be fixed. He also included an estimated price/cost - a very high one ($1300.00 to $1500.00) for the job alone. We greenlighted the job provided that he would present us with a formal/detailed proposal. He responded that the document would be ready by that evening of the next day but he would not be able to start work until two days later. We asked how he would be able to properly convey an accurate description of the problem/solution to his co-worker without him seeing the job. He claimed it wouldn't be a problem.

We were not contacted as promised, no email or message was sent. We called Pittman's offices. They claimed not to know about the project, would search it out and call back. They did not and they still have not reached out to us.

The least they could have done is told us they did not want to do the job - for whatever reason. They are very unprofessional in that regard, even if you are a repeat customer. Not being direct and honest with a customer is not the way to go.

As an aside, we found another contractor - outside the neighborhood - who determined that the job could be done for over $500.00 dollars less and retains references/contact with contractors who assess and repair damages resulting from their work. They promptly provided a detailed assessment and estimate, to begin work almost immediately.

Draw your own conclusions!

Day before thanksgiving had a severe Bathtub leak. They came out immediately and fixed it. I had 2 other plumbers that didn't know what they were doing, with the continued leak. One place wanted to charge 400 just to come to my home.
Very professional and they know what they are doing. Glad to have found a reliable, professional plumber. Fair price. A+ service.

Not doing what they said they will do and when they said they will. Very frustrating trying to run a rental property and waiting on these guys.

Everyone I've dealt with at this company (Ann, Pat and Tommy), was friendly and incredibly helpful.

We had an issue with sewage coming back up in our laundry room on Christmas. I called the day after and they were able to get out the same day and help resolve the problem. They were even willing to help move a 60+ year old freezer that was in the way of the main stack they needed to rod out.

There was hardly no clean up that needed to be done, the pricing was very fair and Pat explained everything he did. I would definitely recommend Kennedy to anyone that has plumbing needs and will definitely use them again should anything else pop up.

We always call them. They are very professional. They're reasonably priced and they always get the job done well. And they have no mess behind. Highly recommend

I am glad I came here. I stopped at the big box stores and they had some options but nothing that would help with my issue. Once I got here I had the feeling they usually work with plumbers more but the staff here was and I could tell they had the experience and knew what they were talking about. In fact I drew out what my issue looked like and they talked me through a couple ways to fix it. They also had tons of options so you were bound to find what you needed. All my future plumbing issues I plan to come here for the experience of the staff and the large selection of options.

I am very thankful and grateful to Vilano plumbing, we had a situation where another contractor started the work and could not pass the city inspection, Vilano was highly recommended to me by a friend, so he came out and explained what was wrong, very knowledgeable, better than the inspector, he had to redo almost entire job but we passed inspection on the first time the inspector came back.
I highly recommend Eugen and his crew from Vilano Plumbing

Love these guys! Prompt, clean, and really know their stuff. He indulged all of my questions, and gave some great advice.

Horrible customer service.  I was in need of assistance, looking for a part for my toilet and was not assisted in a friendly manner.  I was the only woman in line and was treated in a demeaning manner, even the other men waiting for assistance laughed at the customer service rep assisting me, guess if you are a woman, in a man's plumbing world you are considered a joke.  I would never recommend this store to anyone!

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