Best Businesses in Chicago, IL

I own a town home.  I've had numerous problems with my sewer and have had several plumbers look at it.  Most recently about 25 feet of sewer line outside my garage crashed.  The first plumber knew there was a problem because he put about 40 feet of rod through the clean out in the kitchen, which came with the house.  He noted that it was only about 17 feet to the sewer main.  He didn't have a camera and never came back.  I called the plumber I normally use.  I thought that if I was going to change a pipe, I might as well have a clean out installed.

He located the problem and dug a hole about 5 feet down.  There wasn't a pipe there.  Before talking to me, he dug a hole a couple feet away and changed a pipe to install a clean out.  He threw out the pipe before I could see it and tried to convince me that there was a second problem.  He didn't come back to seal the hole until I called the Illinois Attorney General.  I called a third plumber who located the problem in the common area.  He dug a hole so deep they hand to dig a stairway so they could get in and out.  I called a fourth plumber who located the break on a 45 degree angle in the common area.

I contacted All Star Plumbing and Sewer.  Michael found the problem right away.  They dug a hole about 3 feet deep  6 inches from where the second plumber dug his first hole around 2 feet from the end of the clean out.  The pipe actually went straight down.  It kind of makes sense because some units had basements, but the issue is I had about 15 feet of unnecessary pipe and about 3 unnecessary turns.  All Star fixed that design flaw by putting an elbow on the end of the pipe and turning it out.  They verified that there were no tie ins after that point.  I put gallons of water through that pipe to test it.  It works great.

The other thing is All Star is legit.  As part of the due diligence, I checked his license with both Chicago and Illinois on their web site.  He gave me a copy of his insurance certificate.  I even checked his business with the State of Illinois and it's in good standing.  He gave me the permit and dig numbers.  I could see where the utility companies marked the lines.  I was there with the building inspector when he examined the work.  He wouldn't take Bill or my word for anything.  He wanted to see it.  The inspection passed with flying colors.  He was listed as A+ on the Better Business Bureau's web site.  His Yelp reviews were all 5 Star.  I agree All Star Plumbing and Sewer deserves all the stars so I'm giving them another 5 start review.  The icing on the cake is their price is reasonable.

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

Rosso did a great job with the shower faucet, replaced a light switch and 4 ceiling lamps for me.

Needed a new sewer pump and they replaced it in less than 30 minutes. Highly recommend. They are very efficient. They answer right away. Good customer service.

Joe came out to fix a ruptured pipe in my wall.   He was quick to respond and instantly knew how to tackle the problem.  He was extremely quick and explained everything he was doing in detail.  His price was more than fair.  Great experience.  Highly recommend!

Simply amazing!

I called around 1 pm, and already had an expected time window between 2-4pm. Mr. Rivera came out and explained every little detail on what was happening. He was extremely punctual, fast, and super honest. He even gave good advice for the future in making our plumbing more efficient. I will not work with anyone else now! Awesome experience!

I found a leak in my basement and tracked it down to the kitchen sink. I reached out to Reeg for a repair. I spoke with Chris (who is VERY friendly). After sending a photo, he booked for the next day as the job should only take an hour or two. I was stoked to get it resolved.

Bode was assigned and scheduled to arrive between 10-12am. He was running late (it happens) and Reeg called to let me know. No worries! Bode is super friendly also. After looking at the issue in person he spotted another BIGGER leak... CRAP (literally). He said he needed to get the owner out to do an estimate.

I called the following day after not hearing from them. I thought they would call me but might have been confused on that. I left a message. When they called me back the following morning their scheduler told me she could get me on the schedule for an ESTIMATE 2 weeks later! No idea how long completing the work might take... No bueno. At this point I am doing dishes in the powder room sink and dumping a bucket catching leak water several times a day to prevent a damaging basement flood.

I guess I don't understand why a 2 hour repair could be performed next day but an ESTIMATE on a big job (wouldn't they want the work?) takes TWO FREAKING WEEKS! If there had been a temporary solution offered I might have waited. It just isn't reasonable to not have a functioning kitchen sink for 3 weeks or longer.

They are nice folks but I had to go elsewhere. I wanted to hire Reeg. Maybe additional time could be allotted for estimates? ‍ Or someone in addition to the owner could be empowered to perform estimates?

I would try them again for other plumbing projects if it wasn't an urgent issue.

I have a condo that needed to get rent ready for the next tenant. It needed quite a bit of work. He managed it beautifully. Identified some things that I was not aware of that were of concern. Easy to communicate with and on point with the work.

Our basement flooded on a Saturday afternoon after running our washing machine, so I put out a request through yelp and Oscar responded within 5 minutes. He was there within two hours, diagnosed the problem and then came back the next morning (Sunday) to replace an ejector pump. His price was very competitive and he worked really hard to solve the problem the right way. Also, Lilly was very reassuring over the phone that they would get the problem diagnosed correctly before doing any work. Most importantly, I didn't have to wait for great service. Thanks, Oscar and Lilly!

Our shower had a steady leak. I called Michael and left a message. He returned my call quickly, asked me detailed questions to suss out the problem, and gave me a fair price for the repair.
Miguel called me the next morning and came over immediately to fix the leak.
He was very professional.
I definitely recommend this business, and plan to use them again for future fixes.

Great service! Dominick came out within about two hours on a Sunday night. Figured it out right away and told us the problem and what he did to fix it. He was quick, efficient and professional. Labeled the parts so we know who installed them and when. Would definitely use Sinks-N-Sumps again.

They always come to help my business! They do an amazing job, they are so honest and come quickly when I need someone last minute. I would highly recommend them to any business looking for an honest quick fix to your plumbing problems! Thank you Red Hot Plumbing!

Patrick and his team are dependable and professional! They have the latest tools in the industry to get the job done right and effective! It was fun watching them work. I learned things and had them back for repeat service. They did 2 sewer scope inspections for me, rotted out my sewer line and made great recommendations for remedies with our making me feel pressured.
I recommend these guys.

I read a lot of positive reviews and was really excited when my home applience insurance company sent me information that Affordable Plumbing will come and unclog my kitchen sink.
On Wednesday 11/24/2022  Noe(owner) came to look and as I was hoping he would help me to fix the problem.
I knew that I was supposed to pay my service fee $65 which I did before he even bring his tools and start working . He said that I can't use credit card and I can only pay check, cash or transfer money by Zelle.
During that time Noe called my home insurance  which sent him to do the job and find out that company will pay him for his job only $150 and rest of it needs to be paid by me {additional $85). I was pretty sure that
my $65 and insurance $150 would be enough to cover cost of unclogging the sink and refused to pay additional $85.
So, Affordable plumbing became not affordable to me.
Since, it was Thanksgiving long weekend and I realized that I need kitchen sink to be fully functional I called him back and said that I will pay him additional $85 but he answered me that I already left and I have other customers He couldn't tell me when he can come back and did not responded to my texts on Monday.
Tomorrow is a week as my sink supposed to be unclogged if Noe was more Affordable plumber. Not $65+$150+$85
I got Valpak mail with local plumber who can do this job for $89.99
I understand that I lost my money but I decided to share my negative experience.
Igor

We just had the best experience with a plumbing emergency. We had water back-up into our basement. Andrew was very professional, knowledgeable, fast and very nice. For our plumbing needs in the future we will go to DiFoggio & Sam Plumbing.

Crew showed up on time, were fast and thorough ! Project came in under bid and everyone from the office help on the phone to the techs that did the job were outstanding. We're customers for life now! 5 Stars!

the best plumber Relaible trusted great job experience best customer service will recommend

They priced a basic job 2 1/2 times competitors. They quoted this to my wife. When I called back they drastically lower their expected price. Suck scumbags trying to rip off a woman!
Absolutely will never use

I've lived in many houses & have  had to deal with many plumbers. This particular company however is quite unique &special.Not only are they fairly priced, flexible, & reliable;they are incredibly We'll managed. What I mean by this is that the owner of the company often deals with you personally. You don't have to go through layers of people to get some  thing done. Bill the owner, Actually Calls customers back himself He is very responsive and available.If you have a problem during the day you can text him and he'll get back to you. If it's after hours & you have anything from a plumbing crisis to an EXTRA You've requested you can usually find him working late at the office taking care of details .He has  diligent employees from the skilled workers to the support staff reflecting what the company  prioritizes from the top down..You'll  often be dealing with Bill rather than  him being called in if something goes awry He's truly caring and very hands-on which only servers  to make his customers feel
Highly valued as they are!

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