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It took over two hours but we resolved several problems that have been bugging me for years in this vintage apartment.

1. They were able to come right away on a Saturday!
2. They unclogged a completely clogged kitchen sink and replaced a rotting drain.
3. Determined that garbage disposal and ancient plumbing do not mix, advised we not use it.
4. Cleaned trap in bathroom sink that is slow to drain.
5. Identified hole in hose for dishwasher drain (need to schedule that repair).
6. Identified problem with low pressure in hot water supply in the other bathroom sink; need to shut off building water to fix, will submit to co-op board (collective problem, not just mine).

The plumbers were friendly and polite throughout, explaining everything to me. Outstanding service.

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

Could not be any happier with the experience that we had with Mo! We just bought a home and had a number of projects that we needed completed, and Mo was on time for the appointment and had all of the tools necessary for everything needed. He also wore his mask the entire time, was thorough, professional, and one of the nicest people we've met!

We had a really hard time finding someone to come out and help with the projects in our new home (new toilet installation, switching out the washer and drier, caulking several areas, and fixing a few minor issues). Larger companies rescheduled on us twice, so we decided to go with Mo and I'm extremely happy with did.

You will be too!

Reliable, respectful, knowledgeable, prompt and trustworthy. Thank you! Will call again for any future needs!

Joe came out to fix a ruptured pipe in my wall.   He was quick to respond and instantly knew how to tackle the problem.  He was extremely quick and explained everything he was doing in detail.  His price was more than fair.  Great experience.  Highly recommend!

This company is awesome. Trent responded to late night Yelp messages instantly, estimated a great price and had Trinidad Rivera at my door at 9am as promised. Trinidad was in & out in 10 minutes while fixing the problem. Trent & Trinidad are both very nice in addition to the great service performed. Would absolutely use them again and recommend this company.

I found a leak in my basement and tracked it down to the kitchen sink. I reached out to Reeg for a repair. I spoke with Chris (who is VERY friendly). After sending a photo, he booked for the next day as the job should only take an hour or two. I was stoked to get it resolved.

Bode was assigned and scheduled to arrive between 10-12am. He was running late (it happens) and Reeg called to let me know. No worries! Bode is super friendly also. After looking at the issue in person he spotted another BIGGER leak... CRAP (literally). He said he needed to get the owner out to do an estimate.

I called the following day after not hearing from them. I thought they would call me but might have been confused on that. I left a message. When they called me back the following morning their scheduler told me she could get me on the schedule for an ESTIMATE 2 weeks later! No idea how long completing the work might take... No bueno. At this point I am doing dishes in the powder room sink and dumping a bucket catching leak water several times a day to prevent a damaging basement flood.

I guess I don't understand why a 2 hour repair could be performed next day but an ESTIMATE on a big job (wouldn't they want the work?) takes TWO FREAKING WEEKS! If there had been a temporary solution offered I might have waited. It just isn't reasonable to not have a functioning kitchen sink for 3 weeks or longer.

They are nice folks but I had to go elsewhere. I wanted to hire Reeg. Maybe additional time could be allotted for estimates? ‍ Or someone in addition to the owner could be empowered to perform estimates?

I would try them again for other plumbing projects if it wasn't an urgent issue.

Dennis quoted a very reasonable price.
He was right on time the day of the work in our condo bldg.  He installed a new bath sink faucet and shower head that we had purchased. We also needed new shut off valves that he ran out to the hardware store because we didn't know what size we needed.. He did a great job and was pleasant to work with. Very happy we hired him.

Oscar and his crew did an amazing job fixing up my broken pipes.  We thought that we had only one remaining broken pipe (out of two known) that needed to be fixed.  

Well, after Oscar repaired the first pipe, we discovered there was another pipe that in the same area that broken as well. Furthermore, when we turned on the water for testing, there was ANOTHER broken pipe in my ceiling, even though that pipe should have been fixed by the previous plumbers last summer. He and his crew didn't hesitate - they immediately ripped out the drywall and found / fixed the last remaining broken pipe.

He was hired to fix one pipe, ended up fixing three(!) AND replace my outdoor faucet!  He recommended that I blow out the remaining water in my pipes with compressed air every winter, and offered to swing by that following Saturday to take care of it.  Incredible service!

It's incredibly hard to find honest, hard-working, and fair priced contractors, especially plumbers - Oscar is one of them.  I highly recommend him.

My first encounter with the Preferred Plumbing team was when they installed a new hot water heater in my home 5 years ago. Over the years I've had a couple of other plumbing issues that required work. I have met Mike, Russ and today Miguel, who did an outstanding job.  ALL of these gentlemen repaired the plumbing issue(s) in my home quickly and proficiently; they are honest, professional and very polite; each time leaving the work area cleaned up and neat. I felt the cost for their work seemed fair, I never felt like I was being gouged or taken advantage of. I hope not to have anymore plumbing issues, you never know, but if I do I have Preferred Plumbing Services on speed dial. Thank you gentlemen!!

So, this review isn't so much for the job that was done, because I ended up getting scheduled with my building's maintenance man instead, but I felt compelled to leave a comment on the customer service alone. I was mid-anxiety attack when I called Dominic about my leaky toilet and though he was unable to fit me in on that same day, he had me send him a picture of what I was looking at and then talked me through how to temporarily stop the leak. Which temporarily stopped my anxiety. And probably saved my floor and the ceiling of the person below me. For that alone, much gratitude!

Edited to add: and then came the plot twist: Dominick IS in fact my building's plumber!

*cue shocked music*

So now I can speak on his service, which was quick and thorough. With great personality to boot! Aside from that time I spent almost 12 hours on 5-hour train ride (don't ask), I've never been so happy to see my toilet. All is well once again!

We had a leak and these guys were so immediately responsive and communicative and they were able to fix our issue so quickly. We wouldn't hesitate to use them again!

I was fortunate enough to have Patrick himself cone out to fix my show do toilet. He was able to fix the problem in under 20min. Very friendly and informative. Well definitely use him in the future

My kitchen sink was leaking badly right before Xmas. Quick response & instructions. He was able to fit me in before the winter storm so I had a new garbage disposal in time for all the Holiday cooking I planned. Very satisfied and would highly recommend!

Our kitchen sink was backed up so I gave these guys a call. Kristen was super nice taking my call and had a technician out to us in LITERALLY 20 MINUTES! Andrew came out and took care of the backup-the whole process took maybe an hour tops. Andrew was very friendly and professional-my cats who are normally super shy really liked him too haha. It was a reasonable price-$135 but they also gave me a 10% discount for paying cash.

Super grateful and happy with these guys!

We had a leak and the issue was resolved quickly and at a fair price. The guys that came out to do the service were personable as well. We will use this Company again in the future.
PS - The game was Elder Scrolls Online not Elden Ring if you guys should happen to read this. ;)

I have hired Jorge from Right Away twice for separate issues.  He arrived on time, was efficient, and provided a good explanation of the issue and his recommendations.  I would recommend the company and will use them again in the future.

proficient plumbing - but pay a premium.
Tub drain replacement should have been 200-300$, bill was $650. good grief.
Found NAZ plumbing at the hardware store, local family owned in Bridgeview (872) 800-7943 for balance of work, at an affordable price.

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

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