Best Businesses in Chicago, IL

I own a town home.  I've had numerous problems with my sewer and have had several plumbers look at it.  Most recently about 25 feet of sewer line outside my garage crashed.  The first plumber knew there was a problem because he put about 40 feet of rod through the clean out in the kitchen, which came with the house.  He noted that it was only about 17 feet to the sewer main.  He didn't have a camera and never came back.  I called the plumber I normally use.  I thought that if I was going to change a pipe, I might as well have a clean out installed.

He located the problem and dug a hole about 5 feet down.  There wasn't a pipe there.  Before talking to me, he dug a hole a couple feet away and changed a pipe to install a clean out.  He threw out the pipe before I could see it and tried to convince me that there was a second problem.  He didn't come back to seal the hole until I called the Illinois Attorney General.  I called a third plumber who located the problem in the common area.  He dug a hole so deep they hand to dig a stairway so they could get in and out.  I called a fourth plumber who located the break on a 45 degree angle in the common area.

I contacted All Star Plumbing and Sewer.  Michael found the problem right away.  They dug a hole about 3 feet deep  6 inches from where the second plumber dug his first hole around 2 feet from the end of the clean out.  The pipe actually went straight down.  It kind of makes sense because some units had basements, but the issue is I had about 15 feet of unnecessary pipe and about 3 unnecessary turns.  All Star fixed that design flaw by putting an elbow on the end of the pipe and turning it out.  They verified that there were no tie ins after that point.  I put gallons of water through that pipe to test it.  It works great.

The other thing is All Star is legit.  As part of the due diligence, I checked his license with both Chicago and Illinois on their web site.  He gave me a copy of his insurance certificate.  I even checked his business with the State of Illinois and it's in good standing.  He gave me the permit and dig numbers.  I could see where the utility companies marked the lines.  I was there with the building inspector when he examined the work.  He wouldn't take Bill or my word for anything.  He wanted to see it.  The inspection passed with flying colors.  He was listed as A+ on the Better Business Bureau's web site.  His Yelp reviews were all 5 Star.  I agree All Star Plumbing and Sewer deserves all the stars so I'm giving them another 5 start review.  The icing on the cake is their price is reasonable.

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

Mo is great.  He is quick to respond, and asks for a few measurements that will help speed up his process.

We had a kitchen cabinet that was coming away from the wall.  He had a plan in place and it worked perfectly.

Mo is fast, efficient, safe, and thorough.  This is my first task I brought to him, but I hope to provide him with more work in the future.

He may be cash only, be prepared.

Reliable, respectful, knowledgeable, prompt and trustworthy. Thank you! Will call again for any future needs!

They are hands down the best.

Came when they said they would.  Gave us an accurate assessment, worked without disrupting our household, and they men who came couldn't have been nicer!

Simply amazing!

I called around 1 pm, and already had an expected time window between 2-4pm. Mr. Rivera came out and explained every little detail on what was happening. He was extremely punctual, fast, and super honest. He even gave good advice for the future in making our plumbing more efficient. I will not work with anyone else now! Awesome experience!

Wow, great service on a tricky problem.  We had sewer backup in a flood drain, flood control issue and a clog.  Reeg thoughtfully diagnosed and fixed all the issues quickly and cost effectively.   Very responsive and friendly team.  Can't say enough about Reeg, they certainly get my business and recommendation.

This is my third time working with Denny and would absolutely recommend it. He's reliable, trustworthy and professional. He does a great job. I wouldn't use anybody else to repair things around my house.

Originally I was unhappy because of the cost, but I reached out and they offered to discount some other work for me if I want in the future.  To be fair, I agreed to their price and they fixed the problem same day, even if it only took 10 minutes.  Toilet still works well and they are a reliable company.  I recommend working with them and wouldn't hesitate to do so again.

Our shower had a steady leak. I called Michael and left a message. He returned my call quickly, asked me detailed questions to suss out the problem, and gave me a fair price for the repair.
Miguel called me the next morning and came over immediately to fix the leak.
He was very professional.
I definitely recommend this business, and plan to use them again for future fixes.

Highly recommend Dominick! He is incredible reliable and quick to respond. He also explains everything in detail which I really appreciate. We had a plumbing emergency on a Sunday and we needed him to come out and he came out within an hour and fixed everything promptly. He is also so friendly and great with kids and dogs as a plus.

Great guys, provided a fair assessment, were thorough.

Patrick and his crew were on time, efficient,  thorough and personable! My toilet and bathtub were backed up due to a broken drain pipe that he had to dig a 4 feet trench along the side of the house to take care of.  I am thankful for this company's services! I will use them again for my next project.

Showed up on time, fixed all the issues with my bathroom. I won't hesitate to use him again, it's nice to know that I now have a plumber to count on

I called for a simple job at 11AM on a weekday. They secretary stated they can come out immediately but they are charging overtime, you know time and a half. Would you still like our service. NO Ma'am. SCAM! SCUM! RIPOFF! STAY AWAY!

Crew showed up on time, were fast and thorough ! Project came in under bid and everyone from the office help on the phone to the techs that did the job were outstanding. We're customers for life now! 5 Stars!

Called to get quote for installing 2 tubs and 2 water closets.     The job was to install a regular tub not a jacuzzi and the toilets are the same floor mounted toilets we all have in our homes.  The guy tells me he needs to see the new and existing tubs and the toilets.  Right away he started by telling me the drains may be different.   Apparently,  he's used to people thinking there must be something extraordinarily different in your regular homedepot.  With that I can tell he's a high priced scammer.  I'm an architect and deal with contractors all day long.  Don't use this guy.

proficient plumbing - but pay a premium.
Tub drain replacement should have been 200-300$, bill was $650. good grief.
Found NAZ plumbing at the hardware store, local family owned in Bridgeview (872) 800-7943 for balance of work, at an affordable price.

DO NOT USE THIS COMPANY!!! If I can save a singe customer from the experience I have had over the past month! I had a pipe burst around Christmas and this service came out to defrost my pipes. Since they responded I decided to use them for a rerouting. The plumber was not only late but showed up at 7pm and stayed till midnight rerouting. The plumber had to come back several days later to finish the installation because my contractor had to redo some framing. One of the laundry valves they installed  leaked and it took the plumber several days to come out, however the valve was never replaced. After almost a week of no shows and no communication, a different plumber showed up and installed a wash tub hook up that was supposed to be done at the same time as the laundry. As he was leaving I said there is a leak and he told me he had spilled water. Pipe was still leaking about 2 hrs later I called them to come back... the plumber tried to tell me it was ground water leaking until I pointed out the leak in the cold water valve they had installed the week prior. This is how they left my new drywall.... I'm praying their work holds up but am skeptical! Please save yourself the headache and heartache! Hopefully their contract holds up if there is any further issue!
*****update... as you can see by the owner's response he holds no responsibility for the people he employs. I was in contact numerous times with him and his plumbers. Many reschedules and no shows and it took me going to the BBB and my credit card company to reverse payment for services to get someone out. Another company had come out on Christmas Eve and fixed my busted pipe. His company came out on Christmas and defrosted my pipes causing one to burst while they were there and they had to fix it. I went with them after several estimates because they came out on Christmas and it was nothing but a headache and hassle to get the work done. As you can see by the photos below they do inferior work, and had to put multiple holes in my drywall to put pipes through and wrote on my walls. They did not wrap the rerouted pipes they placed and I have  to have someone now come out and fix their work. Plumbers were late and at my house till almost midnight to reroute pipes, and several other plumber's mysteriously showed up late in the evening to help this plumber finish his job, their in dependability set my contractor back a whole day waiting for their plumber to show up to finish the job he was supposed to be there for at 8am, and didn't show up till close to 2pm after multiple calls to this owner and his plumber.Believe who you want.... But again, use at your own risk. This company embellishes the extent in which they respond and perform their work. Look at some of their other online reviews and you will see similar complaints!  Just admit the mistakes and do better for the next person!

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