Best Businesses in Chicago, IL

I own a town home.  I've had numerous problems with my sewer and have had several plumbers look at it.  Most recently about 25 feet of sewer line outside my garage crashed.  The first plumber knew there was a problem because he put about 40 feet of rod through the clean out in the kitchen, which came with the house.  He noted that it was only about 17 feet to the sewer main.  He didn't have a camera and never came back.  I called the plumber I normally use.  I thought that if I was going to change a pipe, I might as well have a clean out installed.

He located the problem and dug a hole about 5 feet down.  There wasn't a pipe there.  Before talking to me, he dug a hole a couple feet away and changed a pipe to install a clean out.  He threw out the pipe before I could see it and tried to convince me that there was a second problem.  He didn't come back to seal the hole until I called the Illinois Attorney General.  I called a third plumber who located the problem in the common area.  He dug a hole so deep they hand to dig a stairway so they could get in and out.  I called a fourth plumber who located the break on a 45 degree angle in the common area.

I contacted All Star Plumbing and Sewer.  Michael found the problem right away.  They dug a hole about 3 feet deep  6 inches from where the second plumber dug his first hole around 2 feet from the end of the clean out.  The pipe actually went straight down.  It kind of makes sense because some units had basements, but the issue is I had about 15 feet of unnecessary pipe and about 3 unnecessary turns.  All Star fixed that design flaw by putting an elbow on the end of the pipe and turning it out.  They verified that there were no tie ins after that point.  I put gallons of water through that pipe to test it.  It works great.

The other thing is All Star is legit.  As part of the due diligence, I checked his license with both Chicago and Illinois on their web site.  He gave me a copy of his insurance certificate.  I even checked his business with the State of Illinois and it's in good standing.  He gave me the permit and dig numbers.  I could see where the utility companies marked the lines.  I was there with the building inspector when he examined the work.  He wouldn't take Bill or my word for anything.  He wanted to see it.  The inspection passed with flying colors.  He was listed as A+ on the Better Business Bureau's web site.  His Yelp reviews were all 5 Star.  I agree All Star Plumbing and Sewer deserves all the stars so I'm giving them another 5 start review.  The icing on the cake is their price is reasonable.

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

He replaced a light fixture in our bedroom,it was an older electrical setup,he was able to figure it out and installed a new fixture.This is the second time I've used him and will be calling him again,I highly recommend him.

We had a bad situation in our crawlspace with water escaping from a blown check valve. A&T came out within the hour to stop the water and replace the sump pump that was old. The line was also rodded out. The work was done timely, efficiently and professionally. We are happy with the service and highly recommend to others. Also, the company is very knowledgeable in mold and offers corrective remediation solutions.

Joe and his team are amazing. They were able to meet a very tight deadline to assist me with several repairs needed to sell an estate property. Moody has also assisted my aging parents with a variety of repairs to their older home over a period of many years, helping them to resolve some seriously old plumbing conundrums. They regularly offer ideas to ensure that you receive the very best value from their work, and everything they have done for us has been top notch. It is so refreshing to find such a reliable, honest and genuinely kind professional service these days.

I called on A. Solution in 2017 with a serious issue & now because of GREAT service & AWESOME customer service.
I call on them again the were quick to schedule me.
A. Solution is the only plumber I'll call

I have used Reeg a few times. They come out quickly, work fast, and do a great job. They are super professional and their rates are competitive. They are my go to.

I have a condo that needed to get rent ready for the next tenant. It needed quite a bit of work. He managed it beautifully. Identified some things that I was not aware of that were of concern. Easy to communicate with and on point with the work.

Our basement flooded on a Saturday afternoon after running our washing machine, so I put out a request through yelp and Oscar responded within 5 minutes. He was there within two hours, diagnosed the problem and then came back the next morning (Sunday) to replace an ejector pump. His price was very competitive and he worked really hard to solve the problem the right way. Also, Lilly was very reassuring over the phone that they would get the problem diagnosed correctly before doing any work. Most importantly, I didn't have to wait for great service. Thanks, Oscar and Lilly!

We just completed a 3 part plumbing  job with Mike and Brian.

We were absolutely satisfied with the outcome and will hire them again if we need a plumber.

Rating: AAA+++

So, this review isn't so much for the job that was done, because I ended up getting scheduled with my building's maintenance man instead, but I felt compelled to leave a comment on the customer service alone. I was mid-anxiety attack when I called Dominic about my leaky toilet and though he was unable to fit me in on that same day, he had me send him a picture of what I was looking at and then talked me through how to temporarily stop the leak. Which temporarily stopped my anxiety. And probably saved my floor and the ceiling of the person below me. For that alone, much gratitude!

Edited to add: and then came the plot twist: Dominick IS in fact my building's plumber!

*cue shocked music*

So now I can speak on his service, which was quick and thorough. With great personality to boot! Aside from that time I spent almost 12 hours on 5-hour train ride (don't ask), I've never been so happy to see my toilet. All is well once again!

They always come to help my business! They do an amazing job, they are so honest and come quickly when I need someone last minute. I would highly recommend them to any business looking for an honest quick fix to your plumbing problems! Thank you Red Hot Plumbing!

We have been using Patrick's services since 2016 in our properties as well a relative's property. He has fixed things like unclogging a drain to major sewer repairs. Patrick is always available when we call and his prices are reasonable. He is very reliable and trustworthy, has the best prices compare to other plumbers and has diagnosed problems other plumbers have missed. I cannot say enough about this company. Definitely recommend and will continue using as well.

Noe is very professional. Price is very reasonable. He fixed the water pressure of my showers both bathrooms and they work great now. He also installed a bidet spray on my toilet - all within an hour. I will definitely be using him in the future. Thanks Affordable Plumbing!

Wonderful service, came the same day (a Saturday no less), solved one medium-sized problem and was able to solve a second issue which could have been a big headache.  Thanks to Dave G for professional, friendly service.

Crew showed up on time, were fast and thorough ! Project came in under bid and everyone from the office help on the phone to the techs that did the job were outstanding. We're customers for life now! 5 Stars!

We wont ever use them again.
2/18 - confirmed gas leak in basement with workers in home, called plumber (Right Away Plumbing, Heating and Cooling) to diagnose and fix. They were having trouble with finding the leaks using their tools and said they found a leak where I couldn't smell anything. Trusting their expertise, we agreed to a repair.
2/18 - paid for diagnostic and repair work from plumber
2/19 - wasn't in basement to smell anything no work was done that day on our Reno
2/20 - Called people's gas to come out because I could still smell gas. Gentlemen came and found leak by old valve and water heater, was able to make a few adjustments to temporarily stop leak and did diagnostics again and found no issue.

I called right away plumber to let them know their equipment was problematic and request a refund on the diagnostic work they weren't able to do. In my opinion, it isn't safe to state you can clearly diagnose and repair a gas leak if you are not able to diagnose it. The person I spoke with (the man who did the repair and who I was speaking with on the phone) screamed at me that the gas company should have cut off my gas so Right Away plumbing could do the job. He said he was going to try to get the guy who fixed the issue for us from people's gas fired. Said he would send some money back though after I made it clear I would be escalating this as I felt this is a very unsafe way to do business.

I called 3/11/2020 because we had not received money back for the diagnostic work. I let him know we have a document from the gas company with what work they diagnose and fixed for us. Plumber again was very combative and laughed and said he was waiting on a lawyer (not sure why???) and he didn't care who I complain to about the problem with his service.

We have a baby and live above where the gas leaks were. I can't believe this company's reactions or response to their error that could have left us in a dangerous position. To this date we have not received the full refund for the diagnostic work that was unable to be completed, or safely.

Had sanitary sump pump issues, and they were quick to respond and did an excellent job replacing it with new!

William and team reached back out to me and made sure my original was taken care of and then some! Joseph that came was professional, courteous and made sure all my questions were answered! I'm glad we gave 4s another opportunity to fix our sump pump issue, they were prompt and had very flexible scheduling! Thank you William and team!!!!!!!!!

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