Best Businesses in Chicago, IL

1925 Bungalow Blues, verse 27.
We had all the faucets set to fast drip...except for the kitchen sink, which is right against the outside wall. So, no running water in the kitch this morning. Hey, we got these space heaters! One under the sink, one in the basement, what could possibly go wrong?

(fast forward a few hours)

Hey, the faucet is starting to drip just a bit! Hooray! But, what's that strange sound coming from the basement?

(cut to basement shot)

Why, it's the Bellagio fountains! Beautiful! Hot steamy water just pouring down the wall. Picturesque in its own horribly messy way. Quick! move all the laundry stuff, drag the junky rug out of the way. How to stop the water? Who were the plumbers we used before?
Yelp to the rescue! I just started speed dialing thru the list, leaving messages, texts, asking for a plumber TODAY. My wife comes home after braving the weather to perform her canine mobility and support work in the sub-zero arctic conditions. Oh great!
We BOTH start calling every plumbing number we can find.

About an hour into the telethon, I get a call back!
(angelic choir singing Hosanna!)
I'm sending my guy Vinny. He'll be there in an hour.
(slightly over an hour later)
Vinny and his buddy Henry made it here and fixed not 1, not 2, but THREE burst pipes. It's a temp fix, and they're coming back on Saturday to make it all nice and spiffy again.

THANK YOU ALL STAR PLUMBING!

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

Great response time and speedy fix. Very honest, will hire again for future projects.

Needed a new sewer pump and they replaced it in less than 30 minutes. Highly recommend. They are very efficient. They answer right away. Good customer service.

Joe and his team are amazing. They were able to meet a very tight deadline to assist me with several repairs needed to sell an estate property. Moody has also assisted my aging parents with a variety of repairs to their older home over a period of many years, helping them to resolve some seriously old plumbing conundrums. They regularly offer ideas to ensure that you receive the very best value from their work, and everything they have done for us has been top notch. It is so refreshing to find such a reliable, honest and genuinely kind professional service these days.

Very responsive and reliable. A pipe bursted. Multiple plumbers either never called us back or confirmed an appointment and then never show up. Trent and Mr Rivera were fast and efficient. They came out in the middle of the night. They made the process so easy and got it fixed in no time. I would definitely use them again for any plumbing needs.
Thank you guys for saving us !

We have used Reeg plumbing for over 20 years. Recently we needed to replace washers in powder room bathroom.  When you call to leave a message,  1st question is always are you a customer presently
When plumber came he did not have the part.  part was ordered and 2 weeks later was installed.  When I received invoice there was a charge for initial visit and subsequent installation visit. It cost over $300 to replace washer.  When I questioned the charge, I was told I got a break, and the 'old poor me about hard it is staying in business.'  The plumber was in my home for less than half an hour-not my fault he did not have part and had to return.  Very disappointed and very expensive

Dennis showed up on time and did a great job of reattaching my kitchen sink to the granite counter-top at a reasonable cost. He also replaced some of the older rusted pipes with new ones that he ran out to buy to complete the job. He was pleasant to work with and I will use him again when I have the need.

Construction and services replaced 3 toilets and hauled away the old toilets. The work was good and the cost was reasonable. Would certainly use again.

We've used Preferred Plumbing before and always have found them quick to respond with great service. However, after today's encounter with them, I wanted to take time to leave a review. I failed to get the plumber's name, but initials on the invoice are MJ.

Late last night I was cleaning out cabinets and tossing various items into my garbage disposal. Without too much thought, I poured in a half bag of dry black beans. After awhile, the sink stopped draining and I knew I'd made a huge error in judgement. I scooped out a lot of the now chopped black beans in hopes that would do the trick. Also suctioned out all of the extra water in the sink, and tried a plunger ... all fails! Fessed up to my husband who called Preferred Plumbing.

I was NOT looking forward to facing the plumber with my confession. One other time, I'd stopped up the disposal with flower stems (thinking they were like vegetables) and had gotten a friendly lecture from the plumber (not from PP). However M. J. could not have been nicer or more professional. Never once did he reprimand my error in judgement. He was pleasant while he took apart the drain (which was totally clogged with now hardened black bean pieces). When I apologized again he jokingly said that he'd heard that garbage disposals are a plumber's best friend and that I was not alone in all of this. He was friendly, efficient, cleaned up everything and when I offered him a tip for his positive attitude, he tried to refuse it. It was truly a pleasure working with him. He made a very positive impression on me (and I'll try not to dispose of other items just to see him in the future!).

A mason jar was lodged in our garbage disposal, and in trying to get the garbage disposal off myself, was not able to reinstall it.

I called Dominick who said he could come out in a 1-hour timeframe, but would have to rely on my tools to get the job done.

Dominick arrived and took care of reinstalling our garbage disposal and also clearing out the mason jar glass that had shattered within it. He was incredibly quick and efficient with his work, completing the job in less than 45 minutes and having done the reinstallation with the limited tools that I had.

I will definitely be calling Dominick the next time I need any type of plumbing done, and cannot recommend him enough.

They always come to help my business! They do an amazing job, they are so honest and come quickly when I need someone last minute. I would highly recommend them to any business looking for an honest quick fix to your plumbing problems! Thank you Red Hot Plumbing!

Patrick and his team are dependable and professional! They have the latest tools in the industry to get the job done right and effective! It was fun watching them work. I learned things and had them back for repeat service. They did 2 sewer scope inspections for me, rotted out my sewer line and made great recommendations for remedies with our making me feel pressured.
I recommend these guys.

Noe came to our unit to fix a clogged kitchen drain. He is very knowledgeable and kind, and took the time to explain what the issue was and how he planned to address it. The sink was fixed promptly and he even took a look at our bathtub and gave us some parts to prevent future clogging. We're very happy with his service and plan to call him whenever we have another issue!
Thank you, Noe

They came out quick, very professional and a good job!! Will be calling these guys again for my next plumbing job!! Thank you!!

Highly recommend Andersen.  Guys were very professional, in addition to replacing my old water heaters, they corrected incorrect plumbing another company installed before we purchased the house.  Cleaned everything up as well.  Would definitely use them again.

I don't usually post reviews but given the technical
Incompetence of this company and the unnecessary headache this cost me I felt compelled to warn others.

I wasn't getting enough hot water in my house so I called these guys to take a look. They did an inspection and told me nothing was wrong. In fact they pointed out an error on my part in how I was using the shower faucet. This cost me about $300 - a tad expensive but it was my fault so I didn't complain. Everything was working great again!

They then recommended I have someone clean/service my tankless water heater as it needs to be done annually. During that process they inexplicably disconnected the small (second) water heater I had downstairs. They said I didn't need it. I trusted they were the experts so agreed.

From that moment forward it was a disaster - the showers upstairs would run cold after two minutes. This issue didn't happen until AFTER they serviced the upstairs tank and disconnected the second tank. I called them back out. At the same time my furnace broke so I asked them to take a look at the furnace while they were here.

Tony said he figured out the issue the cold and hot water pipes were mixing. I asked if it could be anything to do with the previous gentleman messing with the other water tank and disconnecting something. He quickly shot me down that this wasn't related. He said we would need to rip up the ceilings and walls of my house to find the location of the mix and it would cost between $20k and $40k.  My home isn't even a year older btw.

The furnace he said we needed to order all these parts that were broken. Again the furnace isn't even a year old.

In the end I did what I should have done all along. I called another HVAC specialist and another plumber.

The 1st company told me immediately that it was a super easy fix for the heat. A spider crawled into the furnace and was disrupting the flame pattern. It took literally 10 mins to fix and cost $89. I asked him about the super expensive parts that Tony told me needed to be replaced. He just shook his head and laughed. He assured me NOTHING needed to be replaced - it's a brand new furnace.

Next the other plumbers came out. My instincts were right - during the servicing I had been sold the week before they had indeed opened a valve causing cold water from the kitchen to mix with the rest of the house.  Turns out I didn't need $40k worth of work - just five minutes and $129  for someone to fix what this company caused!!

This has been an absolutely disastrous encounter.  The people at the company were pleasant but completely and utterly incompetent. I am not posting this review to be nasty but simply to warn other unsuspecting customers to give these guys a miss.

Edit to respond:

** You charged me over $500 in total for the first two trips. It would be crazy to charge me the 3rd time considering you created the issue.

Secondly, as stated another company fixed the problem in 10 minutes and confirmed that it is was because of what you did. That hardly seems like bad plumbing to me.

Finally, the fact that you respond in a hostile way to your customers on a public forum doesn't reflect well on you. Just thank people for their feedback and try to do better. Feedback is a gift!!! **

I called Szabo plumbing for a clog in my master bath. 2 plumbers came out and in fixing the clog released water into my foyer. They cut a hole in my ceiling and left me with it. I spoke with many people at Szabo plumbing including Kevin, who promised a repair. A drywaller called twice and didn't show up both times. Calling Szabo again didn't get any results, so I was left to hire someone to repair my ceiling.

**This review is for the service I received from Peter.**

The sink and garbage disposal in our kitchen have been clogging up for the past week or so. I turned to yelp for plumbing suggestions and saw that this company was highly recommended.

When Peter arrived, he diagnosed the problem and accurately determined that the issue was not within our condo but was with lines in the building. He advised me to check in with the condo association for them to fix it.

This is noteworthy because he was not just trying to get paid, but to actually help fix the problem.  When you call plumbers and similar companies, it's usually because you do not know how to resolve the issue on your own and need someone to give good advice.  

Some people take advantage of the fact that you don't know how to fix whatever issue and they try to convince you to do work that you don't actually need.  Not Peter -- he was very honest and like I said, gave accurate advice even though that would have meant not getting paid.  I appreciate people with integrity and would definitely work with Peter again.

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