Best Businesses in Chicago, IL

I own a town home.  I've had numerous problems with my sewer and have had several plumbers look at it.  Most recently about 25 feet of sewer line outside my garage crashed.  The first plumber knew there was a problem because he put about 40 feet of rod through the clean out in the kitchen, which came with the house.  He noted that it was only about 17 feet to the sewer main.  He didn't have a camera and never came back.  I called the plumber I normally use.  I thought that if I was going to change a pipe, I might as well have a clean out installed.

He located the problem and dug a hole about 5 feet down.  There wasn't a pipe there.  Before talking to me, he dug a hole a couple feet away and changed a pipe to install a clean out.  He threw out the pipe before I could see it and tried to convince me that there was a second problem.  He didn't come back to seal the hole until I called the Illinois Attorney General.  I called a third plumber who located the problem in the common area.  He dug a hole so deep they hand to dig a stairway so they could get in and out.  I called a fourth plumber who located the break on a 45 degree angle in the common area.

I contacted All Star Plumbing and Sewer.  Michael found the problem right away.  They dug a hole about 3 feet deep  6 inches from where the second plumber dug his first hole around 2 feet from the end of the clean out.  The pipe actually went straight down.  It kind of makes sense because some units had basements, but the issue is I had about 15 feet of unnecessary pipe and about 3 unnecessary turns.  All Star fixed that design flaw by putting an elbow on the end of the pipe and turning it out.  They verified that there were no tie ins after that point.  I put gallons of water through that pipe to test it.  It works great.

The other thing is All Star is legit.  As part of the due diligence, I checked his license with both Chicago and Illinois on their web site.  He gave me a copy of his insurance certificate.  I even checked his business with the State of Illinois and it's in good standing.  He gave me the permit and dig numbers.  I could see where the utility companies marked the lines.  I was there with the building inspector when he examined the work.  He wouldn't take Bill or my word for anything.  He wanted to see it.  The inspection passed with flying colors.  He was listed as A+ on the Better Business Bureau's web site.  His Yelp reviews were all 5 Star.  I agree All Star Plumbing and Sewer deserves all the stars so I'm giving them another 5 start review.  The icing on the cake is their price is reasonable.

I was very happy with their installation of my Rheem hybrid heat pump water heater. It was kind of complicated and I was having a hard time finding someone to install it. They did it quickly and at a good price. Thanks again.

Rosso did a great job with the shower faucet, replaced a light switch and 4 ceiling lamps for me.

Needed a new sewer pump and they replaced it in less than 30 minutes. Highly recommend. They are very efficient. They answer right away. Good customer service.

We had a great experience working with Joe. He did a big plumbing job for us, adding a bathroom and sump pump in our basement. He was always quick respond to emails and calls. He and his team arrived when they said they would and did great work. We reached our later to address an unrelated leaky pipe. He had an opening and was able to come the next day. From now on we will call Joe first.

This company is awesome. Trent responded to late night Yelp messages instantly, estimated a great price and had Trinidad Rivera at my door at 9am as promised. Trinidad was in & out in 10 minutes while fixing the problem. Trent & Trinidad are both very nice in addition to the great service performed. Would absolutely use them again and recommend this company.

I needed a bath sink rodded. I called on a Saturday & left a message. They called me Monday morning and came out Tuesday and did the work. I'm happy with the work and will use them again. They are not cheap ($180 per hour per plumber), but they are upfront about their prices.

Unfortunately, I did not have a good experience with Chicagoland handyman. I was looking for a handyman to complete a few projects in my home. The repairman that I initially spoke with over the phone was super responsive and very polite.

I was so impressed by the Yelp reviews and by the phone call that I immediately scheduled an appointment with him. After I finished setting up the service appointment we discussed the time, location, and other details. I immediately placed an order from my local hardware store and to have all the items (appliances) shipped to my home.

The day before the scheduled appointment the repairman messaged me that he made a mistake and that he was supposed to schedule my appointment for the following day. He also mentioned that I did not send him a deposit to lock in my appointment as if I lost the appointment due to not paying him a deposit. I was confused! We never discussed a deposit or a deposit amount when I spoke with the handyman over the phone. I did not see the other Yelpers reference in their post anything about Zelle quick paying their repairman for a deposit. I thought something was odd I immediately thanked him for his time and told him I would not need his company to complete the repairs!

We needed a quick job of capping off some existing plumbing in our new basement, and these guys were awesome. Oscar was extremely responsive and on top of communication. He got one of his plumbers out quickly and worked within our schedule, and the plumber we worked with was professional and knowledgeable. Got the job done in 30 minutes. I highly recommend!

We've used Preferred Plumbing before and always have found them quick to respond with great service. However, after today's encounter with them, I wanted to take time to leave a review. I failed to get the plumber's name, but initials on the invoice are MJ.

Late last night I was cleaning out cabinets and tossing various items into my garbage disposal. Without too much thought, I poured in a half bag of dry black beans. After awhile, the sink stopped draining and I knew I'd made a huge error in judgement. I scooped out a lot of the now chopped black beans in hopes that would do the trick. Also suctioned out all of the extra water in the sink, and tried a plunger ... all fails! Fessed up to my husband who called Preferred Plumbing.

I was NOT looking forward to facing the plumber with my confession. One other time, I'd stopped up the disposal with flower stems (thinking they were like vegetables) and had gotten a friendly lecture from the plumber (not from PP). However M. J. could not have been nicer or more professional. Never once did he reprimand my error in judgement. He was pleasant while he took apart the drain (which was totally clogged with now hardened black bean pieces). When I apologized again he jokingly said that he'd heard that garbage disposals are a plumber's best friend and that I was not alone in all of this. He was friendly, efficient, cleaned up everything and when I offered him a tip for his positive attitude, he tried to refuse it. It was truly a pleasure working with him. He made a very positive impression on me (and I'll try not to dispose of other items just to see him in the future!).

A mason jar was lodged in our garbage disposal, and in trying to get the garbage disposal off myself, was not able to reinstall it.

I called Dominick who said he could come out in a 1-hour timeframe, but would have to rely on my tools to get the job done.

Dominick arrived and took care of reinstalling our garbage disposal and also clearing out the mason jar glass that had shattered within it. He was incredibly quick and efficient with his work, completing the job in less than 45 minutes and having done the reinstallation with the limited tools that I had.

I will definitely be calling Dominick the next time I need any type of plumbing done, and cannot recommend him enough.

They always come to help my business! They do an amazing job, they are so honest and come quickly when I need someone last minute. I would highly recommend them to any business looking for an honest quick fix to your plumbing problems! Thank you Red Hot Plumbing!

We have been using Patrick's services since 2016 in our properties as well a relative's property. He has fixed things like unclogging a drain to major sewer repairs. Patrick is always available when we call and his prices are reasonable. He is very reliable and trustworthy, has the best prices compare to other plumbers and has diagnosed problems other plumbers have missed. I cannot say enough about this company. Definitely recommend and will continue using as well.

Noe was great! He was able to work with me in advance. By having me send him photos, to arrive prepared with all parts to repair my sink & faucet. He completed the work & exceeded expectations.

Don't let the nice lady who answers the phone fool you. These guys will not do the job and will steal your money. They came out 3 times in 1 month and never once did what I asked and I'm a professional. Don't say I didn't warn you.

Crew showed up on time, were fast and thorough ! Project came in under bid and everyone from the office help on the phone to the techs that did the job were outstanding. We're customers for life now! 5 Stars!

I don't usually post reviews but given the technical
Incompetence of this company and the unnecessary headache this cost me I felt compelled to warn others.

I wasn't getting enough hot water in my house so I called these guys to take a look. They did an inspection and told me nothing was wrong. In fact they pointed out an error on my part in how I was using the shower faucet. This cost me about $300 - a tad expensive but it was my fault so I didn't complain. Everything was working great again!

They then recommended I have someone clean/service my tankless water heater as it needs to be done annually. During that process they inexplicably disconnected the small (second) water heater I had downstairs. They said I didn't need it. I trusted they were the experts so agreed.

From that moment forward it was a disaster - the showers upstairs would run cold after two minutes. This issue didn't happen until AFTER they serviced the upstairs tank and disconnected the second tank. I called them back out. At the same time my furnace broke so I asked them to take a look at the furnace while they were here.

Tony said he figured out the issue the cold and hot water pipes were mixing. I asked if it could be anything to do with the previous gentleman messing with the other water tank and disconnecting something. He quickly shot me down that this wasn't related. He said we would need to rip up the ceilings and walls of my house to find the location of the mix and it would cost between $20k and $40k.  My home isn't even a year older btw.

The furnace he said we needed to order all these parts that were broken. Again the furnace isn't even a year old.

In the end I did what I should have done all along. I called another HVAC specialist and another plumber.

The 1st company told me immediately that it was a super easy fix for the heat. A spider crawled into the furnace and was disrupting the flame pattern. It took literally 10 mins to fix and cost $89. I asked him about the super expensive parts that Tony told me needed to be replaced. He just shook his head and laughed. He assured me NOTHING needed to be replaced - it's a brand new furnace.

Next the other plumbers came out. My instincts were right - during the servicing I had been sold the week before they had indeed opened a valve causing cold water from the kitchen to mix with the rest of the house.  Turns out I didn't need $40k worth of work - just five minutes and $129  for someone to fix what this company caused!!

This has been an absolutely disastrous encounter.  The people at the company were pleasant but completely and utterly incompetent. I am not posting this review to be nasty but simply to warn other unsuspecting customers to give these guys a miss.

Edit to respond:

** You charged me over $500 in total for the first two trips. It would be crazy to charge me the 3rd time considering you created the issue.

Secondly, as stated another company fixed the problem in 10 minutes and confirmed that it is was because of what you did. That hardly seems like bad plumbing to me.

Finally, the fact that you respond in a hostile way to your customers on a public forum doesn't reflect well on you. Just thank people for their feedback and try to do better. Feedback is a gift!!! **

proficient plumbing - but pay a premium.
Tub drain replacement should have been 200-300$, bill was $650. good grief.
Found NAZ plumbing at the hardware store, local family owned in Bridgeview (872) 800-7943 for balance of work, at an affordable price.

Update!  When the backflow valve was installed, I put a camera in my front window to document the whole process.  When the owner learned of this, he asked if he could have a copy of the video for his own marketing purposes.  I said sure, even made a time-lapse of the footage for him.  He said he'd give me a free cleanout (annual maintenance) in exchange.

Well the time came to schedule the annual cleanout, and despite my previous issues with 4S Plumbing, I figured I may as well cash in on that free cleanout.  I contacted 4S and scheduled the work, and the guy who came out was a contractor who had his own processes and knew nothing about the deal I had with 4S.  He gave me an invoice, I wrote him a check, and hoped the owner would honor his word.

I even texted him about it.  He said he never got the footage.  So I resent him the link, again hoping he'd figure out how to download it and...honor his word.

Well you can probably guess where this is going...sure enough, that check got deposited, and no further word from 4S about my alleged free cleanout.

This company is trash.  Avoid at all costs.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php