Best Flooring Contractors in United States
We recently bought a house with very dull and scratched up travertine flooring. My wife and I were going to rip it out and start over with new flooring.
I decided to give Master Stone Care a call to see if they could restore my floors back. Restoring versus replacing would save me time, money, and headache.
Steve gave me a prompt bid and did an awesome job on my tile. Friends have come over and asked me and my wife "when did you install your new tile?". It seriously looks brand new!! It's shiny and polished and the scratches are gone!
We couldn't be happier. Master Stone Care did an outstanding job. Steve is responsive and pays close attention to detail. Thank you Steve for your hard work and bringing our floors to a better than new state!!
http://www.masterstonecare.com
I decided to give Master Stone Care a call to see if they could restore my floors back. Restoring versus replacing would save me time, money, and headache.
Steve gave me a prompt bid and did an awesome job on my tile. Friends have come over and asked me and my wife "when did you install your new tile?". It seriously looks brand new!! It's shiny and polished and the scratches are gone!
We couldn't be happier. Master Stone Care did an outstanding job. Steve is responsive and pays close attention to detail. Thank you Steve for your hard work and bringing our floors to a better than new state!!
4815 E Carefree Hwy Cave Creek, AZ 85331
Just had my 4th complete house done by Daniel. As always turned out great. He always gives me a fair price for a great job
http://azclassicfloors.com
18043 N 24th Pl Phoenix, AZ 85032
We just finished a gut remodel to our house with Integrity Luxury Homes and got LEED Certified. We were extremely pleased and would highly recommend them. They were committed to helping us get our LEED certification at the highest level possible. They went the extra mile to make sure that we will be happy with the outcome for years to come. Jerry is professional, hard-working, and friendly. He is great at negotiating the best price and keeps a close watch on the sub's he is managing. Great GC!
http://www.integrityluxuryhome…
7850 Evans Rd Ste 110 Scottsdale, AZ 85260
This tile store has really nice people working there, and tile from reasonable to above average price points to meet clients' needs. I would say Villagio has the best selection of accent tiles I have seen in the Phoenix area, and trust me, I have seen every tile store!
My husband and I worked with Dakotah, who is a very delightful and PATIENT young lady. We took months trying to figure out what tile we wanted. Then I went with a look my husband wanted and I did not. Don't do that. Figure out something you both like. When our installer brought our tile, I hated it. I could not blame Villagio for my mistake, but I would suggest asking to see additional sample pieces or ordering a few sample tiles before placing your final order. The one tile in the showroom does not always accurately represent what all the tiles in a full order will look like. This is true at any tile showroom. In our case the tile in the showroom had very little pattern. The actual tiles ranged from almost all white to ones with very large and distinct fake looking patterns, and there were lots and lots of tiles with the same patterns. Not all tiles will be like that, but learn from my mistake.
Villagio does not take returns (it is in the contract you sign). We figured we were stuck with it. The installer started putting it on the shower walls, and I became more and more depressed. I finally told them to stop, and we decided to take the loss on the tile and installation to that point. We donated the remaining tile to Habitat for Humanity. Expensive lesson learned!
We ended up finding a floor/wall tile at another tile company in Scottsdale. That other place charged shipping on top of the tile price quoted to us, for normal shipping, not expedited shipping. Villagio does not charge for normal shipping.
An accent tile we bought in our original order from Villagio was the only thing we both loved from that original design choice. We left that up in the shower, and I ordered more from Dakotah. Turns out I did not order enough, as I found out when the installers started over this week. But Garrett, who is my tile contractor's go-to guy at Villagio, somehow managed to come up with not only my reorder, but also the additional amount we needed, as well as a matching backsplash tile, all in time to start my (re) tiling job as scheduled. He did not add extra charges for the rush delivery (although I imagine they normally do).
All in all, it is definitely worth visiting Villagio for extensive tile choices and friendly, helpful service. Just be very sure about what you are ordering before placing your order.
http://www.villagiotile.com
My husband and I worked with Dakotah, who is a very delightful and PATIENT young lady. We took months trying to figure out what tile we wanted. Then I went with a look my husband wanted and I did not. Don't do that. Figure out something you both like. When our installer brought our tile, I hated it. I could not blame Villagio for my mistake, but I would suggest asking to see additional sample pieces or ordering a few sample tiles before placing your final order. The one tile in the showroom does not always accurately represent what all the tiles in a full order will look like. This is true at any tile showroom. In our case the tile in the showroom had very little pattern. The actual tiles ranged from almost all white to ones with very large and distinct fake looking patterns, and there were lots and lots of tiles with the same patterns. Not all tiles will be like that, but learn from my mistake.
Villagio does not take returns (it is in the contract you sign). We figured we were stuck with it. The installer started putting it on the shower walls, and I became more and more depressed. I finally told them to stop, and we decided to take the loss on the tile and installation to that point. We donated the remaining tile to Habitat for Humanity. Expensive lesson learned!
We ended up finding a floor/wall tile at another tile company in Scottsdale. That other place charged shipping on top of the tile price quoted to us, for normal shipping, not expedited shipping. Villagio does not charge for normal shipping.
An accent tile we bought in our original order from Villagio was the only thing we both loved from that original design choice. We left that up in the shower, and I ordered more from Dakotah. Turns out I did not order enough, as I found out when the installers started over this week. But Garrett, who is my tile contractor's go-to guy at Villagio, somehow managed to come up with not only my reorder, but also the additional amount we needed, as well as a matching backsplash tile, all in time to start my (re) tiling job as scheduled. He did not add extra charges for the rush delivery (although I imagine they normally do).
All in all, it is definitely worth visiting Villagio for extensive tile choices and friendly, helpful service. Just be very sure about what you are ordering before placing your order.
8340 E Raintree Dr Ste 2 Scottsdale, AZ 85260
We had a cable wiring plate that had come out of the wall. All the wiring was hanging out and we were not able to get it back in.
We contacted Marcos from the Contreras Services and sent him pictures. He was able to figure out what had to be done and came out the next afternoon.
This was one of the best experiences we have had with having someone come out and work on our home. Marcos was efficient and knew exactly what to do. He was also very respectful and kind and told us what our options could be. I would recommend this company to anyone.
We contacted Marcos from the Contreras Services and sent him pictures. He was able to figure out what had to be done and came out the next afternoon.
This was one of the best experiences we have had with having someone come out and work on our home. Marcos was efficient and knew exactly what to do. He was also very respectful and kind and told us what our options could be. I would recommend this company to anyone.
Phoenix, AZ 85035
We did a full remodel on our house. The original contractor kind of bailed on us and didn't finish some of the work. We called several companies to finish the job for us. Zach and Terrell finished our project in a matter of days. They came out and gave us an estimate and we were fortunate they could fit us in between jobs.
They installed a custom built in electric fireplace with designer touches. The work turned out amazing. In the past year we've probably had over 50 different companies in our house from plumbers to contractors to painters, etc. Peters Family Construction would get our #1 ranking out of all of them.
https://petersfamilyconstructi…
They installed a custom built in electric fireplace with designer touches. The work turned out amazing. In the past year we've probably had over 50 different companies in our house from plumbers to contractors to painters, etc. Peters Family Construction would get our #1 ranking out of all of them.
Tempe, AZ 85202
This company was working on a job a couple of houses down from me. I asked my neighbor what he thought of the company so far, and he had a pretty good experience so I gave them a call. They ended up negotiating my claim with my insurance company and replaced my entire roof and both of my AC units at no cost to me. My insurance company was originally only repairing small sections of my roof after we had a massive hail storm in Glendale.I got to pick a new tile and new color, good bye green roof!! I am so thrilled with the service I received from this company that I decided to take a couple minutes to let you all know. If you have any damage to your home, I would seriously recomend this company.
http://obconst.com/
2902 W Belmont Phoenix, AZ 85051
It's worth notating that Matthew is no longer with the company and I'm guessing that's where the quality has and communication has suffered. Genuinely nice, hard working guys. They worked very long hours with no breaks. Price was better than any of the other bids I received for the job. Communication is really lacking. Upon accepting the bid I was asked to send KGB product/vendor info and to them so KGB which I did. As the project date approached I inquired if the product had been ordered and was told I should order it at this point we are only 4 days away from the project date and by the time I was told to order the product it was no longer available locally and would not be delivered by the project date. I did not want to leave KGB hanging with a canceled job I ran to big box flooring store and picked a product that was locally in stock. Caveat: stair nose pieces are special order and back ordered but at least I have all the flooring ready for the date I committed to. At trio member 1's recommendation I ORDERED EXACTLY WHAT I WAS TOLD TO ORDER we just split the project into two separate jobs as to not cancel original project date. Long story short I knew my stairs would be a pain in the ass and I voiced my concerns and asked for trim details on original walk through as well as when I was left to order product.End result: Unfortunately after I paid them they pointed out where "***** got tired" on the stair cuts so now I have these stairs with trim that I need to either pay to get redone professionally or just look at them everyday as a reminder of where "***** got tired" . After reaching out to the company they made excuses and told me they should have charged more and gave me a hard time because they had to "work with the "materials I made available" ie the materials they were suppose to order but never did which ended up being the exact materials they told me to order. They set the price I paid it, they sent a long letter itemizing what they should have charged and what they would charge to fix their poor workmanship.Moral of the story: you get what you pay for save the headache and just pay a professional team it's what you'll end up paying to fix their work in the end anyways and their business model is "DO YOU THINK THAT IF WE HAD TO PULL OFF AGAIN, THE COST WOULDN'T HAVE BEEN QUITE A BIT MORE?" Because doing a good job in the first place isn't implied .
http://kgbcontracting.com
10512 N 171st Dr Waddell, AZ 85374
Harper Stone and Tile is the most amazing company. Perfect craftsmanship, very communicative, and Derren (the owner) is so detail oriented. Please see the pictures of our new guest shower. Everything lines up beautifully and looks phenomenal. Please notice the detail in the pattern, all grout lines are lined up flawlessly. The experience was outstanding. Derren and his team took great care to work in a very clean manner and even provided a paper cover to and from the bathroom so nothing dirty ever came in contact with our floors. I would highly recommend Harper Stone and Tile. I can't wait to do our master bathroom with Harper Stone and Tile in the future.
http://www.harperstoneandtile.…
Phoenix, AZ
We had Mike and Travis pour concrete for an extended driveway, and it turned out gorgeous. They were exceptional at communication and got the job done in a few hours. They were on time and very reasonable on price. We will have them out again to do more work in front of our house. Best of the best. Thanks guys for a fantastic job!
Chandler, AZ 85248
Arrowhead painting was great. They came referred to us by a neighbor and we are glad we chose them. Their price was the middle of 3 bids. Mark always kept me posted on the schedule, there were no disagreements between what he did and what was in the proposal and no change to the cost. They left the house very clean and we are very happy with the way it looks.
http://www.arrowheadpaintingin…
Phoenix, AZ
Super happy with Ron and Sam coming to my rescue to replace a corroded faucet for the washing machine. Super polite and professional, Sam even cleaned the floor under the washer when he moved it! Will call them again for other repairs and maintenance.
http://www.royalazservices.com…
Phoenix, AZ 85027
I've been coming here for at least 10 years to carpet various rental properties in the Central Phoenix area...but I was dealt with dishonestly on the last transaction that I will never go there again!! I had carpeted a condo in 2011 and purchased the carpet at Carpet Depot and I went back in January to purchase the carpet (same exact carpet at the same price) and when I got the bill I was charged almost $200 more than the last time I went there. He had a different square footage than from 2011 and I actually had the invoice from 2011 with me to prove it. The owner got all angry when I showed him the receipt and then agreed to lower the invoice but then said he had to charge me a $150 for not having 45 yards of carpet. Meanwhile, there is no posting in the store that says $150 fee for installation if you don't have 45 yards of carpet and the salesman never told me that while I was ordering the carpet. All I can say is that I can afford the extra cost, but I don't do business with dishonest businesses so I will NEVER go back again and I will NEVER recommend them to my clients and my landlords. With the owner's nasty attitude, I am sure they will be out of business soon enough though!
http://www.carpetdepotaz.com
2930 N 32nd St Phoenix, AZ 85018
Great work and a pleasure to have working on my home. My project was a remodel necessitated by a water leak and grew into a beast of a project. more than I could ever do myself. While this was a big job from my perspective, Irving and his guys made quick work of it, kept me informed about each step of the project and did what they said they were going to do. They were also really helpful in explaining my options on some decisions I needed to make and provided advice where it was needed. High quality, honest work for a fair price is hard to find these days, but that is exactly what I got. This won't be the last project I have them do.
https://www.modern-innovations…
Phoenix, AZ
Wow, I couldn't have asked for a better experience! Thank you so much, Infinity Pro Services, for transforming my house into a home. We love everything about it!! I appreciate the dependability, flexibility, creativity, affordability and fabulous results. I am so relieved that I found such a great company to work with!!
Mesa, AZ 85212
10:30 am We ordered two ceiling fans and a remote on Amazon thinking we would take advantage of their new Amazon Home Services Group. Our experience was horrible outside of Amazon's normal amazing delivery speed. The day of the installation we received a window of between 11am and 2pm. Kyle from I'm Gonna Fix It called and said they were wrapping up with another client and would be there around 3pm. A gentleman named Chris showed up at 4:30pm and started to work on installing our fans. He pulls me aside before he is done and says "We can bill your second fan through Amazon, or if you can pay cash we will do it for 80.00 instead. Amazon charges us a 20% service fee so we can offer a cash discount."
We are so far behind schedule my wife has time to stop and grab the money on the way home from work. Right before he leaves he comes back and says "Hey I don't have a screwdriver to put the batteries in the remote." He then leaves without testing it, so we had no idea if it would work. Needless to say, the remote won't sync with the system he installed so I call them up and ask them to fix it or remove the unit so we can send it back.
Chris comes out again, this time, he doesn't have a ladder, even though he needed one the first time, so we let him use ours. (What kind of a service comes without a screwdriver or a ladder?), tests the unit, then tells me "Because the unit is defective we have to bill you 65.00 for the hour I was here, but not to worry Amazon will most likely cover the error because the unit was defective." So now they want Amazon to pay us back for their mistake.
His office calls to bill us and I ask them "Why are we paying you to remove something that you didn't test on installation. If the tech actually tested the unit and didn't just leave, then we wouldn't be having a second service call." She says, "Ok I'll call the owner and ask what we can do."
Less than five minutes later Chris shows back up at my house asking me, "What's the problem, and that it was ok to bill us because we let him leave without testing it." It's not only extremely unprofessional to send a service tech back to your front door (not to mention the same one that didn't test the unit) to try and argue on behalf of the company, it borders on intimidation. I wouldn't agree that it was our fault that he didn't test the product he installed and I asked him to leave. The then promptly charged us the 65.00 for the hour. I will never be using Amazon's Home Services again; I'll stick with hiring my Rosie on the House certified contractors.
2:00pm I added this in response to the owners comment.
I can tell you for us the service was nothing like 100% satisfied. It doesn't do me any good to yell at a technician coming to my house for being 2.5 hours late, it does let me know that maybe the company I am working with isn't 100% reliable. It doesn't do me any good when I tell the tech that I have a screwdriver available to put that batteries in, and he says it's fine and goes home. It wouldn't have done me any good this morning to send the man away because he showed up without a ladder when I had one he could use. It definitely didn't do any good to ask your company to make the service call right, because then I had a tech show back up at my house to blame me for his inability to put in batteries, and properly test something he installed.
The good news is there are companies out there that go above and beyond to make things right. Amazon refunded us your service fee of 65.00 and for the remote within the hour when we emailed them. Personally, I was shocked that they would cover a fee, that should have never been charged. It wasn't Amazon's fault we picked the wrong company off of the list to have come to our home. None of that mattered to Amazon, they made it right, and did it quickly, securing our continued business with them for a very long time.
As for offering to put in the new remote for free well I think you can see how we might not think of that as a plus. The last one cost us part of the initial 80.00 (fan installation), and an additional 65.00 (due to reasons listed above).
I appreciate the quick response to my review but fixing the issue when I called and spoke to your company would have been better. Instead, I talked to someone on the phone that said she would talk with the owner, had a technician show back up at my house to argue the point (which is not great service or professional), and then got a call three minutes later to pay because you felt it was due regardless.
Again I can't say enough good things about Amazon for erasing most of what turned out to be a horrible experience.
2:37pm Finally made it back in my bedroom tried to turn on the fan to take a nap and it doesn't even turn on manually now.
2:55 After a little investigation it seems the tech wired the fan to a different wall switch for the light and the fan, which he didn't do before. We are hiring another company to check the work.
We are so far behind schedule my wife has time to stop and grab the money on the way home from work. Right before he leaves he comes back and says "Hey I don't have a screwdriver to put the batteries in the remote." He then leaves without testing it, so we had no idea if it would work. Needless to say, the remote won't sync with the system he installed so I call them up and ask them to fix it or remove the unit so we can send it back.
Chris comes out again, this time, he doesn't have a ladder, even though he needed one the first time, so we let him use ours. (What kind of a service comes without a screwdriver or a ladder?), tests the unit, then tells me "Because the unit is defective we have to bill you 65.00 for the hour I was here, but not to worry Amazon will most likely cover the error because the unit was defective." So now they want Amazon to pay us back for their mistake.
His office calls to bill us and I ask them "Why are we paying you to remove something that you didn't test on installation. If the tech actually tested the unit and didn't just leave, then we wouldn't be having a second service call." She says, "Ok I'll call the owner and ask what we can do."
Less than five minutes later Chris shows back up at my house asking me, "What's the problem, and that it was ok to bill us because we let him leave without testing it." It's not only extremely unprofessional to send a service tech back to your front door (not to mention the same one that didn't test the unit) to try and argue on behalf of the company, it borders on intimidation. I wouldn't agree that it was our fault that he didn't test the product he installed and I asked him to leave. The then promptly charged us the 65.00 for the hour. I will never be using Amazon's Home Services again; I'll stick with hiring my Rosie on the House certified contractors.
2:00pm I added this in response to the owners comment.
I can tell you for us the service was nothing like 100% satisfied. It doesn't do me any good to yell at a technician coming to my house for being 2.5 hours late, it does let me know that maybe the company I am working with isn't 100% reliable. It doesn't do me any good when I tell the tech that I have a screwdriver available to put that batteries in, and he says it's fine and goes home. It wouldn't have done me any good this morning to send the man away because he showed up without a ladder when I had one he could use. It definitely didn't do any good to ask your company to make the service call right, because then I had a tech show back up at my house to blame me for his inability to put in batteries, and properly test something he installed.
The good news is there are companies out there that go above and beyond to make things right. Amazon refunded us your service fee of 65.00 and for the remote within the hour when we emailed them. Personally, I was shocked that they would cover a fee, that should have never been charged. It wasn't Amazon's fault we picked the wrong company off of the list to have come to our home. None of that mattered to Amazon, they made it right, and did it quickly, securing our continued business with them for a very long time.
As for offering to put in the new remote for free well I think you can see how we might not think of that as a plus. The last one cost us part of the initial 80.00 (fan installation), and an additional 65.00 (due to reasons listed above).
I appreciate the quick response to my review but fixing the issue when I called and spoke to your company would have been better. Instead, I talked to someone on the phone that said she would talk with the owner, had a technician show back up at my house to argue the point (which is not great service or professional), and then got a call three minutes later to pay because you felt it was due regardless.
Again I can't say enough good things about Amazon for erasing most of what turned out to be a horrible experience.
2:37pm Finally made it back in my bedroom tried to turn on the fan to take a nap and it doesn't even turn on manually now.
2:55 After a little investigation it seems the tech wired the fan to a different wall switch for the light and the fan, which he didn't do before. We are hiring another company to check the work.
Phoenix, AZ 85022
Their installers stole a firearm out of our house while installing carpet. I should have known there was an issue when I saw the closet door closed, assumed they needed the door closed. Eclipse managers would not return calls, there position is installers said they did not do it, have a nice day. If eclipse was the last flooring installer in the world, I would walk on concrete.
https://eclipse-floor.com
Phoenix, AZ 85027
When I first called Henley's with questions about tiling a bedroom, they immediately made arrangements for Chris to come out to our home, assess the job and do measurements. We followed up the next day by going into the shop to pick out tile. Since our home was built in 2007 there was no way to match the existing tile. Chris made great suggestions on how to compliment the old tile with a new pattern in the same tones. The result was spectacular. Everyone we worked with at Henley's from our initial phone call, to the installation team, and Chris with his excellent design ideas were a pleasure to deal with. Five Stars Plus to Henley's Floor & Home Pros!
https://henleysfloor.com
15226 W Bell Rd Ste 104 Surprise, AZ 85374
Buyers beware!! This company destroyed my house. Left the job unfinished and the owner refuses to talk to customers that aren't happy with their company. Baseboard installation is trash, they left their food all over my house, they left old demoed material in the front yard, backyard and in the home. Mercedes always talks over us when we are talking with her. She is a horrible manager that doesn't care about the company. I would never recommend this company to anyone. It's sad that I wanted to support a small business and this is what I get. DON'T USE THIS COMPANY!!!
http://www.a2zflooringllc.com
Phoenix, AZ
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Phoenix, AZ 85022



















