Best Businesses in San Jose, CA

Had a great experience with Top Hat Plumbing today!  Russ arrived and assessed my long list of miscellaneous repairs that needed attention. My list included such things as a clog, installing faucets and a sink, fixing leaking outdoor faucets and water heater, and taking care of a problem toilet and shower (I am not known for taking care of things right away :)).  He gave me a fair price ahead of time and knocked it all out in an efficient manner.  Thanks Top Hat!!

$275 for 20 minutes to snake a kitchen drain. 15 minute drive to my house. (That's $550 an hour rate) Ridiculous.

The drain line got clogged, no standard homeowner actions, such as plunger and drain removals, worked. I called some plumbers and they all were busy. Then dialed this company at 8:20am, Steve showed up at 8:40am, assessed the problem and gave an estimate in 5 min, fixed the issue by 9:10am. Great and thank you, Steve!

My experience with Gary and Leo was fantastic. This past weekend (because it always happens on a weekend, right?) I noticed a leak under my kitchen sink. On Sunday afternoon I called and left a message requesting an appointment. Gary called me back just a few minutes later and said he and Leo would be out the next day. (I had a basin underneath the leak, so it was not an emergency.) On Monday morning, Gary called to see if they could come earlier than planned to take a look. That was fine with me, and I definitely appreciated the heads up on the schedule change. He and Leo arrived on time and quickly assessed the situation. It turned out the my kitchen faucet simply needed to be tightened, and that solved the leak! I also asked them to take a look at my bathroom faucet, which had been running slowly. They unscrewed the filter and showed me how clogged it was with sediment. Leo cleaned most of it out and advised me to soak the filter in vinegar for a while to remove the rest. I was delighted to have both problems solved within minutes and would have been happy to pay them for their time, but they said there was no charge! Pro Roto always provides exceptional customer service, and Gary and Leo exemplify it to a T.

Happy Rooter came to my rescue on a Saturday when so many plumbers in the area were closed, and the few that were open .... I got voicemail.  

I had an upstairs toilet leaking, and the water was dripping down to the 1st floor, so this was very urgent for me.

They were able to help me right away.  They got back to me in about ten minutes with the name of the plumber who would be coming and when he would be on site.  

The plumber showed up less than an hour after I initially called them.  He fixed the problem in under an hour and was on his way.  We still have to fix the damage of course from the leak, but I no longer have toilet water dripping down in my living room!!

I would definitely call them again.

Thank you Happy Rooter

I discovered a water leak in my ceiling in the garage with a foul smell of rotting paper from the saturated wallboard. It seemed to be getting worse, and could not wait.

Calling a plumber has the same fears as going to a dentist. You know you have to do it but you don't know what you're in for.

I called the hotline and my call was picked-up in one ring (wow!). I was asked if this was an emergency and I said I suppose but I still have hot water. When I told them this was a leak inside the house, I was given priority to get the issue fixed. My initial call was very positive and I talked to the plumber (Patrick). He was confident he could fix the problem in under two hours.

Within 90 minutes, Patrick was on site and wasted no time getting busy. Within 20-25 minutes, Patrick had found the problem and was kind enough to show me the piece of pipe that had the leak sprung, and explained how it probably happened (poor workmanship in the original installation). Patrick minimized the sheet rock he had to cut to locate the problem. Because of Letts Plumbing's quick response, damage was further minimized from the leak not getting worse.

I found Letts Plumbing to be customer focused and responsive. I would highly recommend them to anyone having the phobia of outrageous plumber rates. You will be treated with the utmost fairness and professionalism.

My second time using this service. Both repairs have proven solid.

Scott's plumbing is great! I've been using Scott ever since he was starting out working for Tom. This family run business is honest and dependable.  You can count on them!

They came by to work on a clean-out for our house. They also snaked the pipes to the main sewerage. They did an excellent job!

Matt T arrived early, was friendly and was respectful of my home. He was able to quickly identify the cause of the leak. I appreciate his honesty and the guidance provided on how best to resolve. This is the reason we always contact Barnett Plumbing for assistance when we have plumbing/water heater problems. Thank you Matt!

Honest fast repairs. George was great, fixed a leak in a pvc pipe in about an hour and was nice, polite, and very deferential to my mom. He explained everything he was going to do before he did it, was clear and not condescending. It's rare to come across a company that takes pride in their work, is honest (he fixed the pipe twice at no charge because there was a crack in the first repair he did).

How sad it it to be so surprised about great service and nice guys?

My husband and I bought a cute little 1960s townhouse with a less-cute, more terrifying original gas furnace on the wall (queue lying awake at night worrying about CO poisoning). It became clear after one winter and spring in the new place that we'd need modern heating/cooling units, so we got a bunch of quotes from HVAC providers. IRBIS were organized and helpful from the very start, and installed a mini-split system for upstairs and downstairs. Derek was highly responsive when managing the project, and the technicians that came out were friendly and careful. When there was an issue with the outside extractor (it arrived slightly damaged), they quickly arranged for a replacement. The system works fantastically well, it's almost completely silent, and it was well worth every penny. If you're looking for A/C and heating, definitely get in touch with IRBIS! :)

Hector came out right away on Saturday in rainy weather to help with an issue with our water heater. Not only did he find the issue but gave us suggestions on further steps for complete repair. He is very friendly and professional.
Very highly recommended and would definitely use them again.

Excellent service and repairs.  Repaired a leaking toilet, the ceiling drywall below, electrical outlet, and electrical switch.  Very responsive and kind.  Left my house spotless.  Had another problem the next day that was not related.  They came within hour at 7 pm and fixed this issue.  Anaz coordinated the projects with other team members.  He is exceptional.  Thank you.

Though we had a problem initially making contact because of a phone problem, once we connected everything went well.  An appointment was made to clean out our main sewer line.  Bernardo showed up on time and did the job quickly and efficiently in about 45 minutes.  We used Henthorn Plumbing a few years ago with excellent service so we wanted to use him again this time. and will do so in the future.

I just want to say how happy I am with the great service Garrison Plumbing has done. Byron and Enrique came out to put fixtures in my bathroom and did such a great job. The came out in short notice and both gentlemen were very professional and couldn't be happier with the outcome! I look forward in future work with this company! I appreciate their hard work! Thanks!!!!

Andrew and his crew came by promptly and fix my bathroom sink issue. Highly professional and recommended.

If there was a way for NO STARS I WOULD GLADLY DO THAT.

BOTTOM LINE.  DO NOT USE THEM!

I called these guys to fix a main line block. They do not keep up their appointment window which is over 2 hours.  An unmotivated, lackadaisical employee showed up an hour after the appointment window who first suggested that this was a problem with the city sewer line with just superficial analysis.

We called the city and the cleared the line and then there was still sewer backing up. So we called these guys again. They didn't keep up their appointment on the day we requested and they had an appointment 2 days later. The same character who did the initial analysis showed up again and sure enough did his useless job and went out.
We are still stuck with a backed up sewer. I am going with a different plumber this time!

The company's name is ironic because there is nothing SMART about their service.

I looked at the other review about the people who have posted positive reviews here. I'm shocked and surprised!!

I had a really bad experience with this company. First, the technician was 20 minutes late and did not bother to call to let us know. When he arrived he apologized and said that it took him nearly an hour to get to the house (it's weird though because my mom's home is in the Mission district so it's only 15 minutes away from their office). The estimate he gave us was twice as much as the estimates we received from other two companies. When we brought this to their attention they started making up excuses to justify their high ballpark. They spend about twenty extra minutes lying and trying to convince me to accept their estimate and move forward with them. Obviously, we decided to ditch Ace. In the future we'll avoid them and we'll use honest companies whenever we need these kind of services.

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