Best Businesses in San Jose, CA

We've called Frank's Plumbing on multiple occasions and for several different properties. They have always been timely, reliable, polite, clean and extremely helpful. We recommend them whenever we can. They're awesome!

They were at my home timely. They were professional. Price is fair. Highly recommend!

Matt came very well recommended on Nextdoor so I had him come over to my place to fix a few different things (fix bathroom clog, replace guest bathroom faucte & install filtered water faucet in kithchen) and I was not disappointed. He was professional, punctual and reasonable in his estimates.  Also provided good advice since he was redoing a couple of things done by a handyman. Would highly recommend.

The only reason Oak Plumbing is receiving two stars is because both plumbers that were assigned to us over the course of two weeks (for a few VERY basic projects) were courteous, positive, and generally respectful of us and our home. It's unbelievably amazing that the other reviews are positive, folks. Sit back - and ENJOY!

The first plumber assigned to us talked a really big game about how good he was and that he was studying for his Master Plumber exam in December. Well, he needs to keep studying. While I recognize everyone has a bad day, he had a bad two weeks until we had to call Oak to fire him and replace him with another plumber. We needed him to replace a shower cartridge, two sink pop-ups, a shower door seal/weather strip, some sink basin caulking, and flush our tankless water heater (routine maintenance). Over the course of two separate home visits, he was ONLY able to successfully and efficiently accomplish caulking of sink basins and fix a slow drip in our laundry room sink.

He claimed he wanted to do everything in one day, so he wanted to return in two days time. In the meantime, rather than trying to decipher what brand sink faucets we had, he encouraged us to simply replace them with new faucets. He said refurbishing existing faucets can be more expensive than simply buying new ones. We believed him. Well, if he actually would have attempted to decipher what brand they were (Rohl - VERY EXPENSIVE), he would know they are over $500 faucets and getting new parts would be significantly less expensive than buying new, similar faucets to match our bathroom. Not to mention, Rohl has a lifetime warranty on parts. After five minutes of online research, we called Rohl. They apologized to us and sent us three sets of brand new cartridges free of charge (one for each of our three-piece, widespread faucets).

When he FINALLY came back for the second visit (four hours late, even though Dispatch told me he would only be two hours late), he also realized he had the wrong shower cartridge and the wrong shower door weather strip. Wouldn't you want to take measurements or pictures ahead of time?

He attempted to fix one pop-up system but they actually got worse!! The plungers wouldn't open or shut. Shouldn't a plumber test them first? He got grease and crud on his hands and dusted them off in our Master toilet - and didn't even flush!

Once we fired him, I was told I'd get a call from the Operations Supervisor, Ariel, the following Monday. I never heard from him, so I called Oak on Tuesday demanding a call-back within two hours. He finally called and didn't even apologize. He told me he was going to assign a Master Plumber to the job and that he would show up at 8AM on Thursday. At 8:56AM, Ariel finally called me saying the plumber couldn't come for personal reasons, but that he would DEFINITELY be there Friday.

On Friday, a completely different plumber showed up and Ariel never even bothered to tell me it was going to be a different plumber. It turns out, Andrew is the only employee we worked with who actually shouldn't be fired.

Once the job was finally completed, I was called to collect payment without even getting an invoice, which I then had to request. Except when I called them back, their VOICEMAIL BOX IS FULL - and they didn't even know it! The invoice included a line item for a $49 evaluation fee, which clearly indicated was to be waived if Oak Plumbing won the job - which they did. So...I had to remind them to take that off the bill.

The attention to detail, communication among employees at all levels, general competency, and customer service is EXTREMELY POOR. In fact, on their corporate business card is a nice little catchphrase: Bringing customer service back to plumbing.  WHAT A JOKE!!

They also wanted to charge almost $300 to snake a bathroom sink - so we had our handyman do it for $60! LOL. Our handyman also laughed when we told him what Oak charged us for pop-up replacements =(

NEVER HIRE OAK PLUMBING.

Stanislov and Dmitri came to check the washing machine inlet valves after Best Buy reported that they were leaking and they wouldn't install the washing machine. It turns out there was nothing wrong with the valves. It was just water pressure pushing water out after tap is closed. They helped install the washing machine as well. Now I need to get my refund from Best Buy.

We were NOT satisfied with Simm's. We explained we needed to get an estimate for water heater and toilet work in a trailer, they sent a tech out to the site(!) and after several calls because they didn't call us, and waiting more than a week with a very bad toilet situation, we finally found out when we pressed, that they don't even carry parts, get parts, or do work on trailers!! Couldn't that have been told to us before they even came out, or made us wait??

Saw some good review about Van. Called at dinner for tomorrow Service.  Left message with answering service.  Van called me around  9m Said he can see me at 1-2 pm the next day. Told him I only needed to change the leaky shut off valve and supply line to the toilet tank. Possibly 1/2 hour at the most but understand may be an one hour minimum charge. Van said he does not charge by time but by the job. He wanted $170 which is normally a $80-100 job. Van had attitude and told me to look for someone else.

Alex hurried over to repair a broken water main and did a fantastic job explaining why the pipe broke where it did and how we can reduce the chance of it happening again.

He made sure the pipe was routed in a manner that put less stress on it and did really great work on the repair.

Woke up after Christmas to see that our water heater was leaking all over the garage. Called Bailey Plumbing and had someone at my house in 30 minutes. Got my water heater replaced along with piping and no hassle. Thank you to Elijah for your expertise and help.

Best plumber I've ever dealt with. Heard about him from a friend and was promised I could trust him with my kids. If I had kids, I would absolutely trust the guy with them. He made me totally comfortable inviting him into my house and he immediately figured out where the leak was coming from and knocked out the repair within an hour. Not that I want another plumbing issue anytime soon, but next time I do I know I'll be calling a person I know with expertise, not a company with a huge fleet of certified guys. Thanks Ken!

Axel and Oscar were on time and were two of the most professional plumbers I have ever dealt with!  Honest about all the work being performed and no surprises.  I would highly recommend this crew for any of your plumbing needs!  Thank you for your efforts!

Last week my shower backed up, leaving random black stuff and a stinky stench behind. I needed help and fast. Royal Plumbing came out the same day. They were professional and thorough, resolving the issue as quickly as possible. I would highly recommend! Thank you Royal Plumbing!

To investigate water pipe, they remobed sheetrock, but they did not take it back. Even he did not make appointment with another person to take care.

I don't recommend this business

[Owner threatening by email]

This correspondence is being sent to you regarding a 1 star review you have submitted to Yelp regarding the sheetrock removal.

We have attempted to reach out to you by phone but have been unsuccessful and your voice mail is not set up to receive messages.

We are allowing you the opportunity to avoid an extremely expensive arbitration proceeding as where we will file a complaint against you for slander and sue you for any damages arising out of your false review.

Let us remind you that you have already submitted a 5 star review with our Service Titan software and additionally you also had us repair a gas leak for you to.

Don't let the toy that caused you this lead to additional legal expenses.

Regards,

Miracle Plumbing Inc.

What can I say about Davila plumbing but simply they are the best at what they do. Good customer service is hard to come by nowadays.
I've used Davila plumbing twice and both times they have exceeded my expectations. They have gone above and beyond.
First time was the toilet was clogged with one of kids toys. Called Luis and immediately sent one of they plumbers on a Sunday afternoon.  Our plumber was Hunter. He was polite and respectful and wore the booties when he was in my house. He carefully explained my options and long story short our toilet was back in business.
Recently one of our pipes in our front lawn developed a leak so I called Luis again. Hunter was there to the rescue again.  He explained what was leaking and what needs to be done.  Couple hours later the leak is fixed.
I just want to recommend Davila plumbing on all your plumbing needs because the are the best at what they do. They have set the bar way way high. Hunter is the role model of professionalism and Luis he deserves to get promoted!  Good job guys keep up the great work

Keith arrived right on time and was respectful and professional. The Plumbing Guys gave me a quote for fixing a clogged and rotted out ptrap and drain pipe in the bathroom. The quote was reasonable and after patiently discussing options and alternatives with me, I agreed to a final quote, and then they got started immediately. The work was completed quickly and after the work was completed a walk thru of what was done with me took place.
I enjoyed the onetime arrival, thorough explanation, professional manner, efficient work completed, and was completely satisfied. I contacted them thru Yelp and all initial communication was thru Yelp which I like. My wife was happy with the work as well so it's all good now.

Prompt and efficient! Reasonable prices. Friendly service. Very convenient same day service! Thank you!

Todd from Aptos Plumbing took my call after hours on a Friday. He was helpful troubleshooting my problem to the point that I could safely get through the night. He came over first thing Saturday morning and solved the problem quickly. As a bonus, he was super friendly and patient enough to explain everything he was doing to me. It is clear that he knows his stuff and he had actually researched the proprietary fittings used by a national water softener company (that refused to support their own problem). He used that information to make sure my problem was fixed. A great overall experience. Thanks

Amazing service! Showed up 15 minutes after I called on Saturday morning with a leaking water heater. Replaced it in the spot. Also noticed a leaky pipe and fixed it while he was here. Will definitely call them for any future plumbing needs.

Last night I was so scared when my hot water stopped running. I tried few tricks of my own on the water heater and felt like I need to replace it as it's almost 7-8 yrs old. Even in the morning I took a quote from Home Depot which came around $1700+ expense.
Good that I yelped and found Wally from Save Plumbing. They agreed to come in next 1 hr during morning traffic.
They first suggested that the Thermocouple wire needs to be replaced and if it doesn't work then we can go for heater replacement.
And it worked....!! Just for $200 the whole thing was done.

I would definitely recommend them.

Called them on a Friday late afternoon, they said they were backed up al day unit can come first thing Saturday morning. 8am showed up on the spot, got to work and fixed it. Fair prices, professional, in and out once job was done.  Would recommend them.