Blossom Valley Plumbing

* = great customer service
* = fairly priced
* = terrific craftsmanship
* = good communication
* = in and out in one day

We had a terrific experience with BVP. During a consultation for landscaping in our front yard, one of the contractors advised that we replace our main line because our plumbing was ready to fail. The whole house was still original 1955 galvanized steel, so we knew re-piping was something we'd need to consider at some point. We were referred to Mark Brewer, at Blossom Valley Plumbing.

Mark was quick to reply when engaged and immediately sent Doug to the house to evaluate our needs. Doug is tremendously good natured and helpful. He walked through the house and checked the crawl space out. Ultimately, we decided to tackle the main line AND the pipes under the house at the same time. It seemed like a big project... but Mark estimated that his guys would be in and out in a single day.

The day of the project, Doug, George, and their crew were very prompt and polite. My wife showed them their access points and, from there, they went to work. The crew in the front yard had our main line dug up, replaced, and working in less than 8-hours. The backyard crew, going under the house to replace the pipes, were equally prompt and helpful. When something didn't work as intended, they'd take it apart and start over. George took apart our bathroom faucet 3 different times to improve the water pressure, at no additional cost. They even offered to put in a new hose valve in our side yard, since they saw we had a garden over there. It wasn't very expensive and it helps me water without having to drag an extra large hose from the backyard to the side yard.

Blossom Valley Plumbing will be handling all of our plumbing needs going forward. We're so glad they were recommended to us!

They replaced my water heater promptly and did good work. But no invoice. I asked twice, nothing. Then a final request for payment. OK, not really a problem.

But surprise: They don't accept credit cards. No notice of that, and no paperwork before the service, so this was a surprise.

Would I recommend them? Yes. But wish their back office were more efficient.

Thank you so much for coming out today Doug, it was a pleasure. You are an honest person, doing a honest business. You went above and beyond, my expectations today. You resolved all my issues and concerns in a timely manner. First time working with your company. However, it will not be my last time.

Ive been working with blossom valley plumbing for at least 7 years . They've fixed and upgraded kitchen faucets, toilets, garage disposal, shower fixtures, water heater and many other parts of the property.
They are always responsive, fast and reliable. I don't think I ever had to call them back to follow up on a repair.
Thank you Mark and the team for providing such valuable service to the neighborhood.

Awesome, awesome, awesome! I interviewed at least 10 plumbers and narrowed it down to Blossom Valley Plumbing as my top choice. Very, very, very honest and fair pricing for top quality work. Mark and his team rock. We've had Doug do several fixes in our home and George, Frank, and Juan flawlessly installed a water heater.

Doug is the best!!  Replaced my sewer line.  Always there when I need help.

Doug came ,Mark scheduled.Both had highest level of professionalism.We cannot be happier.

We called because of a leak in the base of out toilet.  A puzzle because the water was clean, and that isn't where the clean water usually leaks from.  Not a problem for a pro.  Diagnosed a crack in the porcelain interior of the toilet (probably due to floor work recently completed) and suggested a new toilet.  Provided a make, item number, and source (Home Depot).   We ordered three so we could take care of all our toilet problems at once.   They came back and installed all three in two hours.   Removed the old toilets (for a fee).  Altogether, the bill was about half the cost of the toilets.  No drama.  The installer was friendly, polite, and wore a mask.

We are quite happy with the new toilets and with the installation process.  One star off because it took them a week to return our call.  Typical.  The best plumbers are always busy and their focus is on the customer they are with.   As it should be.

Honest fast repairs. George was great, fixed a leak in a pvc pipe in about an hour and was nice, polite, and very deferential to my mom. He explained everything he was going to do before he did it, was clear and not condescending. It's rare to come across a company that takes pride in their work, is honest (he fixed the pipe twice at no charge because there was a crack in the first repair he did).

How sad it it to be so surprised about great service and nice guys?

Mark and his team have been my go-to plumber for 19 years. Most recently, I needed a new water heater. George showed up on time and made quick work of it. He pleasantly explained what he was doing and why, which I really appreciated. And everything was aligned just right, soothing my perfectionistic tendencies.

I called because my water heater is well over 10 years old and I felt it needed to be changed.  A group arrived from Blossom Valley Plumbing and carefully inspected the water heater.  I was pleasantly surprised to find that they felt it was a high quality unit that they felt was superior to the current heaters on the market.  Their advice was to hold off on changing it.
WOW - I DIDN'T EXPECT THIS AND WAS TOTALLY IMPRESSED THAT THEY RECOMMENDED THAT NO WORK BE DONE.
I WILL DEFINITELY CALL THEM BACK FOR ALL MY FUTURE PLUMBING NEEDS!
IT IS NICE TO FIND ETHICAL PEOPLE IN THIS WORLD.

We had an issue with our water heater and had Doug from Blossom Valley come our (was able to come same day too, in fact he arrived in about 30 minutes!) He was friendly and extremely knowledgeable, spotted what was wrong quickly and set about fixing it. He was able to fix the issue in about 20 minutes and gave us great information and tips while he did it. Best part was he also charged us far less than we were expecting and left us with hot water. Could not be happier with the service and will definitely call Doug and Blossom Valley again.

Amazing customer service.  Over the Christmas holiday my garbage disposal started acting up.  Called Blossom Valley Plumbing and they sent Doug out straight away.  Doug noted that our problem wasn't with the plumbing but rather we had sewage back-up.  He gave me the name of a company who could help and waited until someone showed up.  He helped get the new team up and running.

Superb service...not often found these days.  Highly recommend this business!!!

Mark of blossom valley plumbing treats me like family, I have used him ever since he started his business, he is dependable and never lets me down, I highly recommend him and his crew , he has plumbed the entire house with copper pipe and new water heater recently. Five stars!!!!!

My realtor recommended Blossom Valley for a few plumbing issues beneath my house..  
It was clear once the plumber arrived that he knew what he was doing.  He completed the repairs in a timely manner and at a reasonable price.  Blossom Valley Plumbing is on top of my list. I have already recommended them to family and friends.

Shiba

Called late in evening and they called straight back. Scheduled them in the morning for a very backed up toilet (I wasn't in a rush). The team showed on time and very quickly solved our issue. They explained it step by step prior to starting and executed exactly as described. Price was more than fair and would without any hesitation use them in the future.

HIGHLY RECOMMENDED!!!!!!!!!!!!!!

I had a water heater leak on a Friday. Called my normal plumber but he was not able to respond due to a health issue. I was referred to Blossom Valley Plumbing by a friend and they responded right away. George replaced the old water heater within a couple of hours. He cleaned up the job site as if there hadn't been any work done. Wonderful response and service.

One of my colleagues recommended Blossom Valley Plumbing, so I called them recently to schedule an appointment to replace a toilet in my house. The lady who attended the call wrote down my cell phone and she said she'll have someone call me back to schedule a time.

Within a few hours, I got a call from Mike and had him come over to my house within the next day or two. He was prompt on time, very friendly and very courteous. He first came in to see what needed to be done, and then got his tools and started working on replacing the toilet. The job was done within an hour, made the payment, and he gave me an invoice and left.

I highly recommend Mike for your plumbing services. His hourly rate is reasonable, he is friendly and does a great job.

Disastrous re-pipe.  I found them to be slow, sloppy and they didn't complete the job.

Doug is simply the most reliable and expert plumber I have used in over 30 years of home ownership. He arrives on time, does quality work in an efficient manner and recommends the least expensive solutions.  Even on very difficult jobs, such as the kitchen sink problem which involved drilling and resetting the sink, he was persistent in ensuring that the everything would be fixed properly. Mark runs a fantastic operation.  You won't be taken sorry you called.

Really wished the girl that answered their phones was to be trusted to pass on messages....or they're very busy..called last night as I was referred by a friend...was told I would get a call back..nothing almost 24hrs later.

Another company got my business to replace my water heater today.

Installed an addition to the gas line in our place. I cannot speak more highly of the communication, competitiveness, helpfulness, and quality of work.  Not only did they do the job, but did it in a better way that I would have suggested and explained the reasoning in a way that was both understandable and respectful.

We will be using them for ALL our plumbing and gas needs. Period.

We were referred to Mark of Blossom Valley Plumbing by a contractor who was going to put in pavers at our home. Reason being is that the sewage drain pipe was sticking out pretty high above the ground. Mark scheduled his technician, Doug, to come out and cut the pipe down to the level needed by the pavers team. The only glitch was that the sewage drain pipe was not properly installed by our home's builder and it was broken during the demo phase. Mark was able to have Doug take care of repairing and refitting with better materials and have it lowered. Initially we were worried that the technician was going to move on to his other appointments as our matter turned out a little more complicated. We could not have asked for a  better outcome. We were very impressed by Mark's professionalism and his concern to have this issue taken care of for us in a timely manner that did not set us back with the pavers crew. Their pricing was very reasonable for the work done.

Great experience! Plumbers were prompt, courteous and knowledgeable. We will definitely use them again.

This was our second time using Blossom Valley Plumbing. I sort of remember the first time our water heater went out some seven years ago (just longer than the length of the manufacturer's warranty, of course), and they did a good job so we called them again.

The installation went great. Price was as quoted over the phone and reasonable. I'm happy with the size and brand of heater they chose for us. The plumber was quick, courteous, and did a good job of cleaning up and hauling away the old heater. But-- he was 50 minutes late. He said he got stuck in another city about 20 miles north of us.

It seems to me that if you know it takes 30 minutes to drive where you're going, and you're stuck and not leaving anytime soon, it doesn't take much in the cellphone era to call and say, Hi, I'm going to be 45 minutes to an hour late.

So, minus one star for that. But next time I need a water heater (not for another seven years, hopefully), I'll definitely call Blossom Valley Plumbing.

Had a water heater leak on me last week. Found Blossom Valley Plumbing on yelp and let me just tell you, these guys are great people and very professional. They were really flexible with my schedule and the prices were very reasonable. Highly recommended for all my future plumbing needs. Great company

Fantastic service! The guy was just here and he did great (and quick) work of the 3 issues I had for him. He was honest up front about one of the problems, saying it might be something that he'd have to come back another day for. Happily, he was able to clear the block in the pipes and the sink is now working. No ripping up of the wall - yay!

It took a couple days of phone tag, but once I was able to speak with the owner, he had someone lined up right away. Fair costs and great service. I'd definitely use them again, when my hubby gets too frustrated with the plumbing repairs.

We've had two broken pipes at our house. Each time, Mark has sent out guys quickly to assess and solve the problem. They gave us options that were economical and secure. When you have a plumbing emergency, you need someone dependable who can get their quickly and solve the problem without costing a fortune. This has been our experience.

They might have been good plumber, but I didn't get that far to find out. Called the first time and was put on hold for over 10 minutes so I hung up. Called again a couple hours later and was also asked to hold. I stayed on for 5 minutes before I gave up and moved on to the next plumber. It's too bad that they are either too busy to care or don't hire enough help to streamline their incoming calls better.

Called three days running for plumbing service.  The receptionist was GREAT, and the plumber never returned my calls. What's the point of having a plumber who doesn't even have the common courtesy to return calls?

My first experience with BVP was excellent. I called yesterday morning about the hot water on our new kitchen faucet which had got clogged with some debris after installation (by someone else, not by BVP.) I got a call back in the afternoon from Mark. They were all booked up today and tomorrow, and closed for Thanksgiving and the day after. I was resigned to having no hot water in the kitchen for Thanksgiving;  but he then said he could have Doug squeeze in a visit early this morning! Doug arrived right at the start of the time window Mark had given, and set right to fixing the problem. No nonsense, just good plumbing, faucet unclogged. We will use them again. They are reasonably priced for Silicon Valley .... $120 per hour for labor, no special charges. The other place I called charges $155 for the call out and first hour, PLUS a $15 transportation fee ---- so your first hour with that other company would be $170! NO thanks!

Mike and Doug from Blossom Valley Plumbing was super helpful and fixed a leaky riser leading to my lawn irrigation in a snap at a reasonable price as quoted.  Doug also took some feedback on the answering service very positively.  Overall, I can recommend Blossom Valley Plumbing!

The folks at Blossom Valley Plumbing are outstanding!!!  I called them because I had water coming out of the ceiling in my garage.  They walked  me through steps to limit the damage and were onsite in less than 90 mins.  The problem was identified and fixed in less than an hour and very professionally done I might add.  This is the second time I have used them and they have surpassed my expectations both times.  Give them a call!!!

Mike is fantastic to work with. We had a broken main water pipe and he came in as soon as he could.

Did a fantastic job and would strongly recommend him
Sunil

The other half attempted a DIY on a minor toilet leak and ended up flooding our bathroom floor. I called this place to have someone come as soon as possible, and after dealing with a dispatcher/middleman, an employee was able to respond after an hour.
The employee did not have any identifying uniform besides a box of tools, but was courteous and upfront about our problem. Apparently, the valves should have been tighter and definitely should have been sealed prior to turning the water back on. This was an easy fix, about ten minutes, but still amounted to $80 despite him conferring with the business owner about the easiness of the repair. Much like other service professions, there is a flat per hour, minimum one hour rate, so that suck--but my auto mechanic will charge only half an hour if it a service takes less than half an hour.
Anyhow, the leak wasn't entirely repaired when the plumber left since drops of water were still leaking from the water supply tube to the toilet. With the $80 diagnosis, my boyfriend was able to repair the leak himself, and follow-up calls to the business for service were disregarded.
I'm calling someone else for our garbage disposal replacement.
Just okay. If we didn't have such an emergency, I probably would've gone with a different plumbing company, but BVP was able to respond quickly.

Mark and his crew were truly great to work with.  They came to complete some unfinished work from a previous plumber which is hard to find. We needed a water filtration system and Mark researched the various types and then explained them all patiently to me. He worked with my special request to have the waste-water saved as it was still useful for landscaping and diverted it to a rain barrel outside.  I felt comfortable that he did an excellent job for a reasonable cost.  We had an issue with the filtration but it got resolved immediately.  We will continue to use them in the future!

Legit.  Mark and his guy came over to fix 5 problems including a clogged dishwasher port, couple of slow drains, a leaky faucet stem, and a shower pressure balancing valve problem.

They were on time.  They got straight to the point.

The great thing is that they thought they needed two parts (1 for shower and 1 for faucet), they were able to diagnose and fix it without having to replace the part.  Score.

They were both super courteous and local SJ folks - they are invested in their company and do not want to risk it due to bad reviews.

Great job and will be hiring them to install a whole house filter (which Mark gave me some really good advice and consulting on which system to go with, what to look for, and good brands to check out.)

Thanks guys!

Had my kitchen faucet replaced. Mike and Doug were quick and courteous and even helped upgrade the angle valves. Would definitely use Blossom Valley Plumbing again.

This morning I had Blossom Valley Plumbing out to the house to repipe gas valve. Mike was our serviceman, he showed up on time was very courteous and friendly. We discussed what he was going to do and then he got right to work. He finished the job in a very timely manner and
charged a very reasonable price. He cleaned up after he was through. I will call Blossom valley
back the next time a need a plumbing job.

My first experience with Blossom Valley Plumbing was very positive. However, I used them again for another problem and had a terrible experience. The plumber was distracted with a phone call from another job and therefore could not figure out how to turn off the water to my house. He left and told me to figure it out on my own and then call him back. So, I did figure it out and it was obvious how to turn the water off but the plumber was so distracted and rude that we could not figure it out with him present. I asked that what I paid for that visit be applied to my next visit now that I figured out how to turn off the water - no thanks t the professional plumber - and I got no response. I am completely appalled at how I have been treated and that there has been no remorse on their end for the wasted time on my part not to mention all of the water that has been lost as my leak has persisted.

I can't say enough good about Mark and his crew. They are prompt, courteous, professional and fair. They know what they're talking about and do what they are asked to do. I am in the remodeling business and I have seen plenty of people who claim to be plumbers but end up not having the depth of knowledge necessary to solve the problem in the best way. Mark and his crew have that knowledge. And when they don't, they know how to find the answer. I have had Mark work on my own house and rental and I refer him to friends and business associates. And, on top of it all, he was referred to me by one of the most particular contractors I know, which says a lot since this contractor has impeccably high standards. Highly recommended!

Found them on yelp with great reviews. I called and received a call back from Mark within 30 min. We had 3-4 issues but one was a slow leak. During this crazy winter of rain they were crazy busy but he said can't have a leak. I'll send someone out first thing in the morning o fix the leak and we'll come back in less than a week to fix all the other issues. Once Doug arrived and evaluated the drip problem he was the most diligent and persistent person I've met in a long time. He wasn't happy with the way something was working and was determined to get the right parts to make it completely right. Thank you Doug and Mark at Blossom Valley Plumbing. We'll call you again in a heartbeat with our plumbing issues.

Owner came out and quickly resolved a problem with our water heater - on a Saturday!  Really excellent service.  Very professional.  Thank you Blossom Valley Plumbing!

We had Mark Brewer come out and install 2 hand held showers several years ago and we were captivated by the fact that he was a really nice guy and knew what he was doing. We got Mark's name from Sisbro Plumbing, which is no longer in business which is too bad because it was a great business and I would send a lot of people there.  Since that time we have given Mark's name to many friends and acquaintances and everyone has told us that he was a great recommendation. Just gave his name out again today and I expect that Mark will have another happy home owner.

We've been working with Mark and his guys for the last 4 years. They installed a whole house water purifying system for us, installed a tank less water heater and a re-circulation pump and a few other odds and ends jobs in our home. They are always on time, neat, friendly and courteous and explain everything they're doing. They stand behind their work. We would not hesitate to recommend them.

THANK GOODNESS for Blossom Valley Plumbing!  We've used them repeatedly for our home, always seems like an emergency.  Once I was a couple of hours away from having a party at my house...cleaning my toilet last minute and my sponge got SUCKED down the toilet!  No matter how hard I plunged the toilet just wouldn't work.  In comes Blossom Valley Plumbing to save the day.  I called and they sent someone right over.  In seconds my toilet was working and ready for my party.
Another time a hole just blasted out under my kitchen sink, water everywhere!  Again, Blossom Valley showed right up, changed out the pipe and we were up and running again.  
They are affordable and their techs are friendly, trustworthy and know what they are doing.  We won't call anyone else for our plumbing needs.

I used Blossom Valley Plumbing for the first time this week to replace a water heater at my home. I chose the company based on customer reviews on Yelp and Bay Area Checkbook. I made an appointment and they were able to come a few hours earlier than scheduled. That worked out well. I like it when service providers look like they genuinely enjoy their work and the end product reflects the professional image. Mark and his partner fit that criteria and I was quite satisfied with the installation. They were fast, methodical, friendly and helpful with some added 'how to' information. I would call them again when the need arises.

Blossom Valley Plumbing has done several plumbing jobs for us in the past -- most recently a new water heater.  My water heater was leaking all over the garage, and they responded within 10 minutes to stop the leak.  They have always done top notch work and I would recommend them to friends.  

Thanks, it is always great to have a plumber you can count on when you need him!

dale p.
san jose
i have used blossom valley plumbing many times on my own home and have been always happy with the out come.
as a long time (33 years) contractor in the south bay , i don't give out the names of other companies to my customers that may come back on me as a bad referral. blossom valley is the only plumber i refer my customers to.

Mark & Blossom Valley Plumbing are fantastic.  Mark came highly recommended from our realtor and he was excellent.  He replaced our hot water heater and routed the drain pan house through our exterior wall.  He was knowledgeable and professional, and his price was reasonable.  Call Mark / Blossom Valley Plumbing with confidence that you'll get great, reliable service.

Very happy with the work Blossom Valley did at my home.  They showed up on time.  Replaced my faucet and fixed my water heater.  Very honest & polite.  Would highly recommend Blossom valley Plumbing!

BVP came out on a Saturday to replace a leaking water heater and had the job done quickly and very professionally. Great service, great price, and was a pleasure to work with! Was a referral from my mom, so I should have known they were going to be good!

We were referred to this company from another company that did fantastic work for us, so I had high hopes, and after reading the reviews here, was even more encouraged. However, my experience was far from any of the reviews. I called the first time (yes, there were multiple calls) and gave my information and reason for my call to the girl at the other end of the phone, and was told 'he' would be paged. I waited for a phone call, but it never came. Okay, maybe 'he' was super busy. I called the next morning, and was put on hold for over 3 minutes. I hung up. I called for the third time later in the morning, and after giving my information again, was told 'I'll give him the message'. That was over 2 hours ago, and I'm still waiting for the call. Maybe the girl answering the phone is not doing her job, but if this is how they treat customers, I won't patronize the business. I'm looking elswhere to a company that really knows what customer service means. This company may do great work (though I'll never know that), but their initial business impression leaves much to be desired.

I just found this company from a friend that recommended them to me. I'm so happy I called them and they came to my home and met me there, ( I had to leave work and explained that to them ) and I was back at work by 1 PM. They did the job and cleaned up the mess all within 1 1/2 hours. I will defiantly use this company again.

Fantastic service, had a problem installing a new kitchen faucet. The owner Mark came to my home late Friday before a holiday weekend and installed a new shut off valve also ordered a new part because the new faucet was broken and said he will come back to install the part once I received it. The part came after the holiday and he came back to install the broken part as promise. All this was done at a very very reasonable cost. Will call him again for my plumbing needs.