Best Businesses in California

In my experience, this business treats the customer very well.  In no particular order:

1) respond quickly to phone calls and Yelp messaging
2) arrive on-time or earlier whether its for inspection or repairs
3) quick scheduling (work done w/in 48 hours of estimate)
4) well-mannered, friendly (both George and John)
5) communicate well (findings, options, good news/bad news)
6) good prices (relative to other estimates I received)

I was looking to put in a tankless water heater and George gave me several options in how to go about it, pointing out pros-and-cons of each method.  I had him come out a couple of times to go over the project and he was very patient and never pushy, merely offering his opinion in a straightforward way.  In the end, there were too many headaches with the installation, cost, and code requirements to get it done the way I wanted.  So I finally gave up the ghost and went with a traditional tank replacement.  Rishon Plumbing didn't miss a beat and came out the very next morning (a Saturday no less) and got the work done.

Needed work done on clogged drains. Jose responded quickly and did great work. Already have him booked to do more.

I called them this morning for cleaning of the main line in my house. Eddie the plumber showed up on time as promised. He went right away to work. He did a thorough job, compared to the other plumbers I dealt with recently. Eddie is a pleasant professional plumber I would recommend.

What a great honest guy Max is. He came by to flushing the tankless water heater. looked at it and asked have we ever clean it? I said no. He told us because of the age of the product, it might cause leaking after being flushed. If the heater still works, just keep it until you need to replace it.For sure when it's time to replace the heater he will be the guy I call for the job!!! Thanks Max!!!

Came to fix our clogged kitchen sink right away.  They were great and explained everything.  Would definitely use them again in the future!

I was recommended by a good friend about Charlie's Rooter Service, our shower has had draining problems for years. We would used a snake tool unclogg it,  but it would only last a few weeks until it went back to being clogged.

Charlie came with his associate Luis and they were very friendly and professional. They quickly analyze the problem and gave us great advice.

We were recommended to Saucedo Plumbing by another plumbing company that simply didn't have the availability to help us with an urgent problem. Alberto was communicative, quick, and professional. His rates were reasonable, and it felt like he knew what he was doing the whole time.

It was obvious that he was willing to go a little out of his way to make sure he was doing a good job.

We will be using Saucedo Plumbing again.

First time using Ace Plumbing and my experience lives up to the hype! I had a  water heater leaking emergency on Sunday that sent me into a spiral. I was really stressed that the leak could impact my downstairs neighbors. I reached out to Ace Plumbing via Yelp and Christopher was responsive and gave me a reasonable quote for weekend service. Warren, who is an absolute hoot, came by within a few hours and took care of the leaks. He was affable, quick, and explained everything he was doing. Really put me at ease and saved my Sunday. Thank you Christopher and Warren! Please call Ace Plumbing for all your plumbing needs!

Rockstar Plumbing is awesome!! Their customer service on the phone is great, and their plumbers always arrive on time--they even show up same day for emergency situations! Installed all of our brand new faucets and toilets so quickly and without any problems. Josh W. is the best, he always does the job right and even follows up after the service to make sure everything is alright. Definitely recommend Rockstar, the best plumbers in town.

We had a bathroom faucet that wasn't providing much water (perhaps due to a faulty repair from a prior plumber), and decided to replace rather than invest more money in the old fixture. We went looking for new plumbers, and I think we've found them!  Communication had been bad with other companies (messages not returned, etc.) but New Pro Plumbing picked up the phone right away and sent someone out, same day. Miguel was our plumber, and he was very pleasant, personable, competent, and hard working. He worked with his boss to get us a good price, and we were very pleased with the result. This seems to be a company that prioritizes customer service.

I spoke with victor on 3/15/18 (Thursday) to find out his availability for a plumbing job, he told me he would be available on 3/17/18 (Saturday) at 8:00 A.M. Did not show up or call to reschedule. His voicemail talks about customer service. Not professional at all.

These guys were great. They responded quickly and were able to come by the next day. They showed up on time, got straight to work identifying the issue and resolved it with a simple fix. I'd definitely call them again.

I would like to thank Mandel for his kind service yesterday. Rapid Action Rooter was actually the 3rd plumbing services I called as I went in order of the ratings listed on yelp. The first place I called closest to my area in Westchester was AA Twin Brothers plumbing. While someone answered the phone immediately, the customer service via phone was not kind, warm or welcoming at all. The lady seemed like she didn't care and just wanted to get off the phone. I had to interject so I can even ask a question so I called back to cancel. Another place I called had better phone customer service but starting prices compared to others seemed more expensive. I then called Rapid Action Rooter and phone was immediately answered by Mandel who was cheerful and was able to schedule within a few hours, sooner than the other place to help with our toilet and shower drain problem. He even took time to have me share the problem I observed and provided a quote of $99 if toilet did not need to be removed. He asked me to simply text him my name, address and appointment time we agreed on. I then called back just to check and see if my text was received, and his wife kindly responded immediately to assure me I was on the schedule. When he arrived he greeted me kindly, I showed him to the bathroom with the drain issues, and he did his best to try using his metal snake machine to get through the old drains of the house from the side of the outside of the house to try to save on money. Unfortunately while he did his best, the drains were not unclogging so the toilet did need to be removed and he needed to bring his snake machine into the house to unclog the situation and that was $375. He then noticed that the shower drain was also pretty clogged up so he asked if I wanted to go ahead and have him unclog that one too and he would give me a discount so the whole total ended up being $400. The job took over 2 hours which was longer than he anticipated but he stuck around to get it done. I thank him for his kind help. I kind of wished that he brought his own towels or cleaning items to help clean the mess in the bathroom afterwards but I don't know if it is customary for that to be part of the job so I just hired a cleaner to come in to help clean and sanitize the bathroom from all the mud, dirt and sewage stuff that came out of the drains which splashed around the walls and floors. Anyway, Mandel loves his job and I was thankful for his prompt and honest assistance.

These guys did a great job! Got here on time, got the job done quick, and perfectly. These are kind and very friendly people. Chris was very knowledgable and professional when he came over.

I tried to install an under-sink filtration system myself, but ended up having to call a pro. I contacted a few local plumbers, some declined, some charged twice the amount. NGP ended up charging a reasonable price, did a great job, and even pointed to another issue which I had not noticed (without forcing my hand).

After checking out several plumbers for water heater replacement, Z&H seems to be the most knowledgeable and trustworthy.  Zorro was responsive, and his price was fair.  They knew what they were doing--they came in and for about 2 hours, the job was completed.  The whole team was professional. Thank you!

The sewer line decided to back up into the house. Junior came on a Saturday night to check things out and give a quote for the hydro jet with enzymes. They came back the next day for the service. Communication has been great.

Mike came for a free consultation and was very helpful in explaining what would need to be done. He was up front about the cost and what my best options were. I would call him again if I ran into other issues.

Called them in to fix a leak that was coming from my bathtub drain, leaking into the unit below. They were available quickly and in a time that worked for my tenants and people below. Arrived on time, diagnosed the problem and gave me a clear estimate on cost to fix. Able to come back quickly for follow up appointment with parts and do the job. I'll be calling 911 Plumbing again. Thanks!

I want to thank Connie and her able assistant for responding to my call about a slow draining sink. She was terrific and explained that we really didn't need anything done at this time. This was after she had her assistant put a camera in our main drain system out to the street. She also explained how the drains in my old house were closing up with rust and at some point I would need to re-pipe. After she was done I went to pay her and she wouldn't take anything for her time. She was so upfront and honest about how she worked that I was thoroughly impressed and will definitely call her in the future.