Best Bathroom Remodels in Phoenix, AZ

From the beginning of the process including the initial call, I cannot say enough about how pleased I am with the professionalism extended to me by Audra, Paul and their talented crew.  Audra is very detailed oriented and has amazing design skills.  Paul and his crew are very conscientious and provided many barriers to protect my home during the construction process.  I already have other projects planned for this very trustworthy company.  Also, I felt the cost was very reasonable.  I would not hesitate to recommend Sunset Tile & Bath to anyone.

We are now remodeling a condo, and we started with the upstairs bathroom. Since I'm not good with any type of plumbing or concrete work, I came upon Details through another Yelp search. Turns out Kent is kinda out of the handyman business and does full on remodels now. I was very pleased!
He arrived on time for our estimate and was very straightforward and professional about what he could do for us. We agreed on a start date, and spent a few e-mails adjusting the work contract until we had a firm agreement. He can do whatever you need done, and if there are items you want to do to save money, he's fine with that as well.
He and his crew had the bathroom demo and drawn out in a day, and already had completed the plumbing changes and drywall repairs. He called and walked me through some of the previously unseen issues to see how I wanted to proceed. They then moved on to making a concrete shower pan, installing new tile throughout the shower and floor. We purchased our own bathroom vanity and put it together and he installed it.
Within no time at all, we have a new, spectacular master bathroom. Throughout the whole process, he kept the area clean and more importantly, kept me updated on how everything was working out. If he came across anything that needed clearance, he called me first instead of just going ahead and doing it.
Nothing but positive things to say. Highly recommended.

Thank you . Marcus did a great job on my bedroom floor and when their were issues with the grout he came back and fixed and it looks great . Outstanding attention to detail !

Quick and efficient. We needed our entire 2nd floor carpet replaced under a tight deadline. Brian and team were efficient, professional, and great to work with. The carpet looks amazing and they finished in one day.

Easy to work with this team. Ive worked with many contractors over the years and I must say this is the first time Ive ever really been impressed. They showed up daily on time, worked hard the whole time they were there, listened to what we wanted, did an awesome job, completed on time as promised, fairly priced and cleaned up their job site daily. Would definitely recommend and will use them again if needed. Thanks to Jeremy for reaching out to my request, and thanks Mark and Ben for helping us create our dream shower!!

Lon and his crew are great to work with! We wanted to update our bathroom to something more contemporary. Lon had great suggestions for us. We would definitely use Shower & Bath Connection again.

Mike was very professional before during and after my remodel. He remodeled our master and hall hath along with re vamping our kitchen. He gave us a schedule.. Stuck to it and delivered beyond our expectations. More than thankful.. When he was finished with our remodel it felt like a breakup! Thank you for everything Mike!

Irving is the guy you're looking for. While other companies are giving you the runaround and blaming poor customer service & delays on Covid, Irving is building his business by being polite, prompt, and professional.

I hired Irving to add some tile to a kitchen island and in a butlers pantry as a backsplash. He was able to fit me in the week after my inquiry and offered a very reasonable rate. He also handled the material pickup from Floor & Decor so I didn't have to get my vehicle dirty with construction materials.

Irving's work is quality. You can see it in the photos. But he is also considerate and reliable. He showed up when he said he would. He was done when he said he would be. Even when he took a lunch break, he would ask if I wanted him to bring me food. He's the kind of contractor that I'll call first & will absolutely use again. Highly recommended.

Sam did a bathroom remodel for us.  When it was finished we noticed the two cabinet doors were warped and other items needed fixed of which he did correct. It took awhile before he sent someone out to fix the doors.  His crew didn't get it right several times. After TWO YEARS he finally got someone to correct the problem. We had to call or text him constantly to find out what was going on with the doors. He had all kinds of excuses such as he was out of town or the guys we're out of town. Also someone had Covid or were sick. Excuses after excuses one of which they were out of paint.  he had no one who could fix it, etc. At times he seemed irritated with us for asking about our doors. We would either call or text him every other week. Glad it's over. To say the least would never hire Sam.

I would have written this review sooner, but we've been too busy enjoying our new bathrooms!

My wife and I bought a home back in Feb.'17 and wanted a remodel to both bathrooms that included an expansion to the main bathroom by moving some walls and plumbing in an oversized laundry room.

It was our first remodel, and all we knew of remodels was that there are a million shows on television about them, and there's always a problem.  With that in mind, we were very open to the following:

1) things will probably cost more as the project goes on

2) it may not be done on time

3) our living situation will not be ideal for a few weeks

And those things happened. All of them. All we could do was manage our expectations. DJ, who was our point of contact for the remodel, managed everything else.

He was great at communicating our options. He returned a call within hours of us leaving a message. Every time. When we had an issue with something, he reacted.

That last paragraph is important.

Almost as important as the finished product.

I kid you not, I was taking 2 showers a day in that first month, just because I loved being in that bathroom.

Should we ever need another remodel to our home, I've got DJ's number in my phone.

-DB

Andrew and his team are professional and punctual, willing to provide budget-conscious design insight to make a project successful . You can tell they take pride in their work and the attention to detail is evident. We have been happy to hire them for a few projects with our kitchen and bath.

Prompt attention to unscheduled projects, very well appreciated I've used them several times this year,  this time it was Tony Erosky last time it was Wylie, will call again.

Had a busted pipe in between my bathrooms right after Thanksgiving 2022 which was a disaster to get back home to. After water damage repairs I had a few different contractors quote for repairs. Mario was quick to respond and eager to get started even though the insurance haven't gave me funds yet. We went over the job in detail and what would need to be done along with materials. He helped pick up items that were needed from flooring stores or Lowe's without an issue and completed the job within 2 weeks time. Very happy with his work ethic and attitude so I would recommend Navas Remodeling.

This team did a fantastic job remodeling our shower. Every person that came into the home was great to work with, we did experience some delays due to errors in material processing but everything was communicated and handled in an exceptional manner. We did have a question near completion but Dion setup a follow up with the responsible party and was able to correct my concerns. Looking forward to having Dion and team quote future projects.

This company is so amazing, I thought that I knew what I was doing but in all honesty I need them to help guide me into my kitchen remodel. My favorite thing about them is how clean and organize they are, also their professional input has been so on point! I also have been adding to the project, from when it started and Kyle and his wife are so cool about making the vision come to life! I can't wait to use them again!!!

In February Better Bath Remodeling did a total remodel of our master bath. The tub and glass shower were removed and replaced with a beautiful walk-in shower. New tile floor and quartz countertops were also installed.

Michael was great on the Sales side, Martin and Alan were equally great on the construction side. Once the job was started, they worked on it every day until completion. Each day we were advised what they were going to work on that day and their progress was reviewed at the end of the day. Their quality of work is impeccable.

All parties were very professional and we couldn't be happier with the end result.

We would highly recommend Better Bath Remodeling to anyone who is wanting to have their bathroom remodeled.

READ or your remodel/rebuild could start falling apart like mine:

In May of 2011 I hired Retro Pro to do a bathroom remodel and build a small bathroom. It all looked beautiful. BUT the workmanship and skimping on materials was  later found to be subpar. I had to replace the entire shower that they built in December of 2014 because the curb going into the shower was level and alot of water ended up outside shower floor. The shower pan also was leaking as well as I had water damage on the base boards in the 2 closets next to the shower. That was only 3 yrs later.

Eric the owner of Retro Pro gave me a ton of problems in addressing the issue, he was no help at all and talked to me like I was stupid. He sent guys out to appease me, but it didn't. It only made me madder and they offered no solution and told me the curb should be level. Upon much research I had found out from the City of Mesa they had not drawn permits. NO WONDER EVERYTHING WAS FALLING APART it would never have passed inspection. The City of Mesa made them pay for the permits, etc... I had to have the shower completely redone so they came out and inspected it. The new contractor was amazed that Retro Pro only put down Redguard for the shower pan and no thick plastic liner. It cost me an additional $2k to have that done. That was only 3 yrs after the initial remodel/rebuild was done.

Now here it is January 2019 and I shouldn't be surprised! Part of my corner shower shelf tile is falling off the wall. In the pictures you can see that they only did a couple dabs of whatever it is that is used to hold the tiles together. Again showing that they skimped on materials.  
NOW WAITING FOR TILES TO FALL OFF WALL!

Oh, by the way. When the City of Mesa got involved regarding the permits. that is the only time Eric offered to repair the curb, but not the shower. I told him I wouldn't trust him with anything. HE DOESN'T STAND BY HIS WORK because it only has a 2 yr warranty. And my major shower issues was at 3 yrs! I DO NOT RECOMMEND THIS COMPANY - AS I SAID WAITING FOR TILES TO FALL OFF WALL NOW!

They did an amazing job on our kitchen. We had them remove a partial wall. When they were done it looked like the wall was never there. They completed it quickly and took great care to do it right. I would definitely recommend them and I'll use them again if I need some work done.

Rosa came out for a property tour. She was a much better talker then she was a listener. She talked continously, speaking over us as if we weren't in the room. She was rude to say the least. I believe that she does not like men because she constantly spoke over me. She knew how she was going to remodel my home. She didn't care for any input.
She said she would get us an estimate by Friday, October 15. As of October 18 we have not heard from her. Not a very good business practice but probably a blessing.

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