VETSBuilt Contracting

Working with DJ as been a pleasure. They recently built an office extension off the back of my home and converted a storage room into a walk in pantry. The end result was fantastic! Everyone that worked this project was very professional and considerate, which was a blessing in itself since I was working from home in the next room the entire time. I will definitely be calling on DJ and Vetsbuilt again and highly recommend them to everyone!

Made a friend out of Bob.  He was the lead contractor.  We opened up our kitchen to the living area.  We did it right by getting an engineer to verify the load bearing beam.  We redid all of our bathrooms.  He finished all of the items up until the end.  Love working with VETS!  Hope he posts pictures of our renovation.

Bob does amazing work, we have had him do 3 different home remodel projects over the years. The first was a huge one, converting our open living room into a den for my husband. The second was a HISA shower conversion with the VA, and 3rd was tiling the bedrooms. We receive so many compliments on the den, most people assume it was built this way when the home was built. The floor to ceiling shower in our master is beautiful, and reminds us of a resort. The tile work is perfection, and you will be more than pleased any time you use VetsBuilt contracting and their contractors!

Vets Built is a touchdown.  I knew the moment I met Bob he was our guy.  Knowledgable, easy going and shows up when he says he will.  Our kitchen flooded and we had already been burned once on this project before we found Bob.  Such a breathe of fresh air.  He was in consistent communication with us and wasn't afraid to call with bad news like supplier delays which weren't uncommon at the time.  He gave us weekly updates on our project and I was never left guessing what's next and the timeline.  We are very happy with the finished product.  I trust Bob and he is the first guy I call now when I need some help.  I have already used him twice on other projects with the same excellent results.  Highly recommend VetsBuilt!

We did an addition to our home and I selected Vetsbuilt as a veteran I was looking for honesty, reliability and commitment to delivering quality. Bob at Vetsbuilt delivered everything I could have hoped for. With all the horror stories I've heard over the years about getting a project like this done I'm so happy I found Bob and Vetsbuilt.

DJ and his team recently finished a remodel of 2 bathrooms, added a stone accent wall and lighting in our entry, and backsplash and molding around our kitchen island and peninsula.

We love the finished product and quality of their work. Just as importantly they came in on our original budget.

We would highly recommend DJ and the VETS Built crew. DJ always promptly returned calls, communicated well on all apects of the project and had many great ideas to help us design our project to get what we wanted and stay under budget.

I would have written this review sooner, but we've been too busy enjoying our new bathrooms!

My wife and I bought a home back in Feb.'17 and wanted a remodel to both bathrooms that included an expansion to the main bathroom by moving some walls and plumbing in an oversized laundry room.

It was our first remodel, and all we knew of remodels was that there are a million shows on television about them, and there's always a problem.  With that in mind, we were very open to the following:

1) things will probably cost more as the project goes on

2) it may not be done on time

3) our living situation will not be ideal for a few weeks

And those things happened. All of them. All we could do was manage our expectations. DJ, who was our point of contact for the remodel, managed everything else.

He was great at communicating our options. He returned a call within hours of us leaving a message. Every time. When we had an issue with something, he reacted.

That last paragraph is important.

Almost as important as the finished product.

I kid you not, I was taking 2 showers a day in that first month, just because I loved being in that bathroom.

Should we ever need another remodel to our home, I've got DJ's number in my phone.

-DB

We had many issues towards the end of the project. Including drywall, flooring, tile, cleanliness, & professionalism.

We are having to redo these, clean our entire home that had dust all over the place, & even have to move trash from our recycle bin into our trash bin.

I'm glad the company worked out great for other yelpers. Not sure what happened with us.

We hired Vetsbuilt  in October on the recommendation of our realtor.  We worked with Bob the entire time and he was very responsive.  We had our old stone fireplace removed and replaced with laminate ship lap style tile.  Jason did a great job on this!  We love it. Jason was sure that we were part of all the decision making and he wanted us to be happy with the result.  We also had some renovation done in the Master Bath which turned out very nice.  Bob has some great subs that do awesome work.  Shout out to George for his great work building the brick wall on the side of the house -- all in one day!
The only thing that keeps the review from being great is that daily estimations of what would be completed were very optimistic and not often realized.  Toward the end of the project - which included several different items - resources were re-assigned to other projects.  
However, with that being said, the work was complete by our deadline and definitely within our budget, which was a HUGE priority for us.
Many thanks to Bob and Jason and all who worked on making our house feel like our home!

My pregnant wife scheduled Bob to come over to have a look at my house so I could go over all of the things we wanted to do (move some walls and add an office and a closet and update the kitchen etc). Bob arrived and greeted me with a long story about how another customer's pug bit him on the genitals before we even said hi to each other.

I moved past it and started walking him through our house trying to show him the things I wanted to do. He apparently doesn't have very good spacial awareness because as I was explaining the moving of walls and doors, he never fully grasped the concepts - he was unable to visualize what I was talking about.

Three other contractors at this point had gone through the same tour with me and took measurements and made drawings and took notes. Bob did none of that. As we were going through the kitchen, he stopped me and asked if I had an interior designer who was going to draw up plans. I told him that my wife set up our meeting and that I thought I was just going to go over the basics of what we wanted and explained that a couple other places had taken measurements and whatnot as we went along and presented their plans/designs based on my explanation along with an estimate.

He started getting aggressive really quickly - which baffled the shit out of me - and started talking to me about how he could measure [my kitchen counter] and be 2 inches different from the other guy and come out with a bid that was $10,000 more. I mean, I am pretty sure that all tape measures are based on the same standard units, so... otherwise they wouldn't be used to measure things, right? I didn't say that, but it was a really weird thing to say to me.

At this point, I said I totally didn't expect any sort of set-in-stone budget or drawings or anything - I did start reiterating that I just thought he was going to come over to get an idea of what I wanted and we would go from there, but he interrupted me to say if this is how we're starting off, then it's best I just leave or something to that effect, and starts stomping towards my front door. I say what? why? I didn't do anything to you... why are you...? And he slams my front door behind him and then slams my front gate and then slams his car door and then revs his thirsty truck engine and then turns around in front of my house and then spins his tires to drive away... Minutes later, he cancels the calendar invite like a psycho.

I'm REALLY glad he left. Better he left now than in the middle of a job. He's SUPER unstable. His giant truck is covered in Americana and flags and eagles and stuff from what I could tell - maybe he could tell I'm an anti-war socialist from the cut of my sweatpants. I can be difficult to work with at times, but I know when I'm being difficult and when I'm being super nice and easy going - if this was my fault, I would admit it. I did nothing that I can think of to set him off. Best I can figure is he saw a Bernie Sanders sticker on my car or doesn't like cats or - most likely - he realized he was completely in over his head with our project.

Maybe all he can do is patch some drywall or manage someone while they lay tile. It's just a bizarre and totally unprofessional way to decline a job. I never swore at him. I never said anything sarcastic or rude. I didn't talk down to him... I assumed he knew more about what he did than I did and admitted that my wife set it up and I was just doing what I thought I was supposed to do (which was to say things like I'd like to move this door over here and get rid of this wall and open up this room to be an office - hoping for some guidance.

This part is supposed to be sort of fun. Planning stuff out. It gets harder and more tedious and you get more impatient as the project goes along. I support veterans and local businesses, but this guy scared me, and if I knew it was going to go this way at all, I wouldn't have told him where I live or had him over to my house. I would advise you to do the same unless you just need to patch a wall or something simple maybe - just don't come to him with a larger project that involves any sort of vision or dialogue. I'm just thankful he didn't kick my animals on his way out. Hopefully he didn't vandalize my car - gonna have to review the security footage.

(Edit - I don't think he did anything to my car, but I got him on my security cam storming off and slamming my gate and also talking about getting bitten by a dog before we even say hi.)

5 Stars SO FAR!

I called DJ and he came out immediately! He's been nothing but helpful and understanding. I'll be updating as the job continues but nothing bad yet!

He's working with me to get what we want at an affordable price and has really been helpful compared to another company who we decided to not go with. I have high expectations, yet I'm a pretty easy going guy and DJ is a straight forward honest guy! Much appreciated!

Looking forward to moving forward.

*Keep in mind the job hasn't started and he's gone above and beyond my expectations! Very helpful! I'm starting to see why there are many 5 star reviews! You should call them too!

5 Stars for helpfulness!
5 Stars for timely response!
5 Stars for always getting back to me when I call!
5 Stars for working to help full fill my needs in my budget!

DJ and Bob are a real class act. I have never met a crew that goes out of third way to help you in your time if need.

We (pre-Vetsbuilt) made an innocent mistake of hiring a design builder whom we found out after they walked off the job that they were also not licensed  to be doing any of the work performed. Lesson learned.

Vetsbuilt stepped up, making everything a breeze from filing the correct permits to making sure all the existing work has been brought up to code and removing work that was just way to wrong to even correct. DJ and Bob are even making sure to keep the inspectors informed about regulations that have saved us a lot of money.

Another big advantage is they are willing join you in off site meetings with suppliers and this keeps you from having unanswered questions and surprises. No more of that oh I thought we talked about that kindest of B/S on the job site.

Vetsbuilt, always seems ready to tackle your junk and their subcontractors are on standby ready to tackle the job the next day! I am amazed about the speed at witch these guys work, they show up on site ready to work at 6 am and are busy all day. They aren't the kind that claim they been at Home DEPO all morning getting supply's and show at at 11 to unpack and take a lunch break.

These guys are straight forward, you get a real detailed contract that clearly states costs and when the payments are due. They are also a company that you can trust and this is hard to find. When you pay your invoice you know they will be there to fulfill it and not just take your money and run!

We are proud to be supporting this crew and I wouldn't be afraid to use this guys on any project big or small.

After seeing all the amazing reviews on yelp we decided to give Vetsbuild a call. We had a emergency sewer pipe collapsed under our rental property. We needed a contractor to replace all our new plank wood look alike tile and basically redo all our bathrooms. It was a big project and we are very particular clients. But Bob and his crew bent over backwards to make us happy. The house looks amazing and we are so glad we found them. We will definitely be calling them again for future projects. Thank you again!

Sad because I really wanted to use a vet-owned business but....never received a response after sending a message through Yelp AND leaving a voice message when no one answered the phone during the day I called.

DJ is awesome! They did a lot of miscellaneous work including drywall, tile backsplash, pantry construction, and painting. Highly recommended.

We recently hired Bob and his team to replace a guest bathroom tub and shower wall with a full tiled shower and sliding glass doors. We were very pleased with Bob's constant communication via text message and the friendliness of his crew, which was here for several days, making friends with our dogs. We were also pleasantly surprised when the total dollar amount of the job and the timeline were exactly what he estimated. They were also very flexible in accommodating our preferences for the design. The only negatives were lack of warning before coating the bathroom with dust and some pushback about hauling away the old tub. Overall the shower looks beautiful, Bob was very nice, and his crew did a great job!

Recently used Vetsbuilt Contracting to do some remodeling in my home of 29yrs. Remodeling while living in your home is not an easy process, however DJ and his crew were so easy to work with. The work was done promptly and efficiently. 1500 sq ft. of wood look ceramic tile layed perfectly. They also turned my upstairs loft into an in home office space.   I am so happy with both. The transformations are quite impressive. The office looks like it has always been there. I highly recommend Vetsbuilt. I originally went with them because they support our troops. Thinking it would be a good thing. Totally a win win. Thank you Vetsbuilt!!!
Nancy C

We were in need of a new roof after the last monsoon season, and due to needing some additional work done on some upper siding related to the leaks, numerous roofers turned us away saying they didn't have the license to take on the full project. After finding VetsBuilt here on Yelp (thanks other reviewers), Bob quickly assessed the damage, made his recommendations, and promptly put his team to work.

Everyone involved was extremely professional, kind, and a pleasure to work with. Bob was mindful of our schedules and it was a nice surprise to be able to text and get regular updates and communications about the project. VetsBuilt, you've got my business from here on out. Thanks for giving us peace of mind and the ability to enjoy the rain again!

I had given VETSBuilt a one star review previously for not contacting me when I ask for a quote. I am retracting that review and apologizing to VETSBuilt for not seeing their response via email through Yelp. They also tried calling me and I did not answer because I didn't recognize the phone number with an out of area Area Code. They also left me a voice mail that I did not see till later.

So since they have contacted me with an explanation and it was within 24 hours so I am giving them 4 stars. We worked things out and DJ was very courteous on the phone. They are now coming out tomorrow to give us our quote and we are happy.

The cabinets are falling apart. There are patches of unpainted walls. Also, the painters cleaned their brushes and stuff in the master bath toilet and clogged it. I let it slide...but its been eating me up. They didn't take the nails out of the walls, so there are parts that i have had to to back and repaint. Why am I doing this? Especially adhering having PAID someone to do it. The floor is uneven because it should have been leveled before laying the flooring.  If you go with them, don't let Jaime do the cabinetry.  The door under the sink has broke off, and another door is coming off.  Im so dissapointed.  I feel i have wasted a great deal of money, energy and emotion on this project. Its better than it was.... :(

I am a veteran and whenever possible I tried to use companies that are associated with veteran organization or use veterans. I contacted veterans Contracting and DJ came out give us a very fair estimate and we accepted it. Both of our bathrooms and our kitchen cabinets and lighting you were sorely in need of updating. I give them 5 stars. The job was done exactly to our specifications and the end product is fantastic. They are people of their word and you can trust if there's a problem it will be taken care of quickly and properly. I would not hesitate to use them again and I highly recommend them.

I had needed help fixing a hole in my drywall and a few other fixes around the house and reached out to VETSBuit to see if this was something they could help with. In less than an hour, they responded saying that not only they could help but would be happy to do so and provided me a handful of times they could come by in the next few days to do the work.

They were incredibly professional and explained the process to me as they started the job. I was curious as to how this worked as I watched a few YouTube videos thinking I could maybe do this myself, but in the end felt it was best to higher a professional.

I was very pleased with their work, professionalism, and helpfulness with me. I would definitely recommend VETSBuilt to anyone looking for a contractor that goes above and beyond your expectations.

I hired VETSbuilt to raise my recessed living room, which for some reason were all the rage during the 1970's. Since I knew I would have to have concrete poured, I opted to kill two birds with one Home Equity Line of Credit and have my driveway extended to include an extra spot. I received 4 estimates from different General Contractors. I opted to go with Vetsbuilt for a few reasons:

1. They were the fastest to respond to my request
2. They were the fastest to make it out to my house
3. they were the fastest to get me an estimate
4. The estimate seemed to be most accurate with to the labor involved and in line with my expectations.  
4. They seemed easy to talk to and work with
5. I like the whole veteran thing and they do good work in the community

After I hired them they went to do a little more extensive research. They only hiccup in the whole process was that they got a bad vibe from the original concrete subcontractor and decided to get a second estimate. This added a decent chunk of change to my intial price estimate. While nobody wants to hear this, I chose to continue with them because they were very very honest about it, they told me they would refund the deposit if I didn't want to continue, and they explained to me the difference in quality of the estimates. I'm happy I continued with the project. Throught the build they were in touch with me very frequently. Everyone showed up on time and as expected. They cleaned up everyday, never leaving my house a mess. Everyone was incredibly nice and professional.

The results. My floor and driveway look amazing. Bob and DJ found a near perfect match to my tile, which Sergio lined up perfectly to the existing tile. My living room now looks awesome and I have an extra spot.

Highly recommend

It disappoints me I have to write this review. I wanted to hire this group because I'm remodeling the house that my dad (Vietnam vet) left to me. I know it would make him proud to have vets work on our house. I also saw the positive reviews and posted response times which made me even more excited.  Unfortunately, I have submitted their online form to get a quote (a week ago) AND I have called and left a voicemail (Saturday) but noone has contacted me.

VetsBuilt was great to work with. We hired them to replace some carpet with tile and to cut a window in an internal wall to open up our living room. Despite being very busy they got these jobs done quickly and without an issue. DJ was quick to respond to inquiries and very friendly. I will definitely be using VetsBuilt for future projects.

I wish I had a better experience to report here. I sincerely hoped to recommend this contractor but am unable.
We were sold on a lot of things, few of which ended up being accurate. One of the most disappointing was being told they use Vets. Based on my experience this ended up being untrue, unless they were veterans of Mexico's military - I didn't ask that. 2 of the 12+ people that walked in and out of my home were Vets. One was the owner's brother. The two Vets were supervisors and worked a combined 5 or 6 hours over a 2 week period. Don't bank on them bringing vets in to do the work. That was essentially a sales tactic and it felt deceitful.
The team they bring in is very nice but speaks little English making communication challenging. We were told to have everything moved and ready by 8am on a Monday but no one showed up until we called, then they came at 10:30. They ripped the floor out in two hours and then said they forgot their tools and had to leave. They didn't come back. I also heard they hadn't been paid from their last job and feel that was part of their hesitation to do more than destroy my floor and leave for the day.
The next day no one showed up again and we had to call for a status update. When the crew finally arrived, they worked for 3 hours and told me they forgot their tools and had to leave. That leaves me to question the work overall ethic here. 16 hours of work time available Monday and Tuesday yet they only utilized about 5.5 hours total. Not the best start and the Super was rarely here to check up on things.
We had to pay for the dumpster and it was hosted in the driveway. However, every day we found someone else's house trash in there - someone else's construction garbage was being dumped into the container we had to pay for under contract. Why was I renting this for his other clients, or why didn't they inform us that is was shared? It was very unusual to me, to have trucks bringing garbage INTO my neighborhood and dumping in my driveway receptacle.
Next, the tile chosen was the faux wood planks. They blotted the planks in 3 places and set them. Once dried we easily ran knives underneath the tiles to show them the enormous gaps in coverage. Only 60% of the tile had thin-set and the potential for cracks over the next 5-10 years is huge and upsetting. We went to two different tile stores and without leading them into an answer asked them how to best lay such tiles. We asked if running silverware underneath the laid, dried tile gaps was in any way an acceptable coverage method and they said NO NO NO. We brought this up to the contractor. He said they were wrong and just trying to sell us something, although that wasn't remotely what transpired. I told him the back of the thin-set bag even says to cover the entire tile and asked him to show me anywhere else, online or in a store, that I could verify his method of 60% coverage. He stumbled and was at a loss without an answer. It appeared he was caught cutting some serious corners. They ripped up one room of tile to re-lay it. The others couldn't be done without us spending a ton of money to correct their approach to partially thin-setting tile. We would have to replace a living room of already laid tile. The fixed the dining room instead and told us they would change their method to complete coverage.
The kitchen counter came in, too. Unfortunately at some point when this installer was bringing it in and out (and in and out) to cut it down, it was scratched. He installed it, left it dusty when he said he was done, and split. As soon as I sprayed it down to clean it I saw the scratch, which looks to be from the teeth of a blade such a a saw. When we presented it, we were told it was already there and they can't do anything about it.
The toilets were also replaced and had hair intwined within. Eww.
The tile grout purchased was the second from the darkest available but when applied and dry, looked light tan and white in some places. It looks nothing like what we ordered and doesn't match the tile.
They tiled up to the bedroom carpet and left that carpet unattached. When we were in the final walkthrough trying to finish up, we reminded him to tuck that under so no one rips off their toes on the lip of the new tiles. We were told, We don't do carpet. That's not how it was explained prior to signing the contract.

I honestly could go on and on like this. It was one thing after another and when we asked for corrective actions we hit a wall. It took long conversations to make them understand that long-term quality counts. They corrected some things and provided minor financial relief for the 5 day job taking 14 days with layers of mistakes. That was to pacify us and it worked. We wanted them OUT before they messed up more. However I feel the public should know about the potential issued involved with this contractor. I did not have a good experience here and have difficulty recommending without serious oversight of the work done.

Unfortunately we had an awful experience with these guys August of 2018 and I definitely would not recommend them. It began very well with them seeming to understand everything we needed but the delivery was sloppy and thrown together. We had to deal with them for 4 months for a small project, and things just went from bad to worse.

The end result was an awful sloppy job on our small bathroom that we still have to deal with on a daily basis. The initial work had to be redone and the second time around was still badly done. Our shower still pools and does not drain properly. Some of the work was left unfinished because it took them 4 months (I was originally quoted 2 weeks). I desperately wanted them out to my home at this point. Yes, I was angry and extremely frustrated with them (and I'm not the type of person to complain much). This brief review doesn't begin to cover the nightmare experience we went though in dealing with this contractor.

I'll leave it at that, listing all of our issues would result in several pages of text. Although it is several months later, I wanted to do my duty and leave a review as a warning to others.

Update of review:
Response from Business:
Comment from DJ J. of VETSBuilt Contracting
Business Owner
5/14/2019  Miss Biology B...  This review sounds like a college prank gone bad!  I hope y'all get past the hazing phase of your indoctrination to college life and get on w you life!!
If you ever get a real job and buy a home please don't hesitate to call us!!!
Best of luck!!
Bob
Managing Partner
Vetsbuilt Read less

Edit:
I'm adding my response to the reply. I'm not sure why they think I'm enrolled in college, underemployed, or not a home owner?
Anyway, all I wanted is to leave a review of my experience with this contractor. My experience with them did turn into a nightmare, and yes, I remain frustrated and unhappy with the results.

I'm not saying that Vetsbuilt has NEVER done any great work, they have excellent reviews from other yelpers, so I know they have many other happy customers. All I'm saying is that our specific project was a catastrophic failure. Numerous things went wrong and Vetsbuilt was not to blame for ALL of it. Vetsbuilt did try to appease in the beginning, but as the problems progressed, the seemed to give up and not care about our project. Their major mistake was bringing in an onside unlicensed contractor to do the work. This contractor messed up everything he touched. Vetsbuilt did try to salvage our project by having some other folks they trusted to redo the work. Some of their team did deliver on a professional level (Thank you Ben!), and others did not. The folks that didn't quite deliver were rushed and seemed overworked and spread a bit thin. They were also unresponsive and did not show up at the agreed time. When work was completed, it wasn't inspected as will as the first inspection IMO. There was a brief apology on the last day that I wish had come sooner. It honestly would have made things better. I tried to communicate as best as I could, however I couldn't take any more time away from work and just wanted to get through the project. I won't continue to list additional issues we had, since I don't think it will help alleviate anything.

A final open note to this business:
Please don't take this review to heart or as a personal attack! I'm not saying you are bad people! As a matter of fact, you were personable in the beginning and very responsive. The outside contractor you brought in was the one that made the mistakes. You tried to fix it. Toward the end things went from bad to worse because trust was lost on all sides. Everyone (including myself) were getting burned out. If you need to express your frustrations that is okay. You are entitled to it, and Yelp provides a platform for both business and client to do so. I had to give myself some time before writing this review because I was so furious, stressed, and heartbroken when everything was unfolding. I didn't want to leave a nasty rant, rather, I wanted to provide feedback in hopes of offering some constructive criticism. We all have room to improve; I once broke out in tears in the middle of the project from all of the stress (which was probably frustrating to deal with) and next time I'll make sure to gather myself and calm my emotions before discussing the issues. For this, I do apologize. I am glad however, we never had a yelling match, or let temper get the best of us, or exchanged any snarky remarks in person. Someone did raise their voice a couple times but it wasn't directed at me, it was due to frustrations from the nature of this project. We remained relatively professional throughout the whole ordeal I definitely wanted to reach out and say thank you for your professionalism on that aspect. I don't want to continue a back and forth dialogue with an online argument, so I'll just sign off with a last note and wish you luck on your endeavors too.

I contacted this company after reading all the rave reviews and left a message last Wednesday and expecting a call back the next day
To date still no call back!
Sorry we moved on with another contractor. Disappointed!
Unfortunately I had to select a star but I would have preferred not to!

The 5-star review is for Bob. First of all, I must state that we did not use VETSBuilt for our home remodeling because we need more assistance in the design aspect of the project. Otherwise we will not hesitate to use his services as Bob always responds in time to our phone calls, text messages and emails. He is straightforward and honest with what he can or cannot do for us and in the cost estimate. I imagine it won't be too hard working with him on a project.

I hired Bob and his team to install an aerial rig point in my house. I am an aerialist, and I wanted to be able to practice my art at home. When I first started looking around for a contractor to do the job, I quickly realized that most contractors would raise an eyebrow and tell me they didn't even know what I was talking about, let alone how to get it done. Bob was not like the others! Rather than shying away from the challenge of the unfamiliar, he met with me in person and we thoroughly went over my needs. He asked the hard questions, and made it clear that his upmost concern was my safety. He put a lot of thought into the mechanics of my rig point (which for safety needs to be able to support 2,500 lbs dead weight!), and devised a very safe and sturdy apparatus. I am very happy with Bob's work and with my new rig point! Also, bob and his team were incredibly nice, friendly, and clean. They swept up after themselves before they left, and bob checked in with me the next day to make sure my apparatus was working well. With Bob's permission, I am definitely going to refer my aerialist friends to him! He understands the safety needs of an aerialist, and does a fantastic job. I am so grateful to have found a contractor who not only wasn't afraid of a different type of project, but who dove in and completed the project to the highest of standards. I highly recommend using Bob for any of your contracting needs!!

We needed the wall above our shower tiled because the plaster walls were chipping and molding. We also needed the outside block wall of our house repaired after some plumbing demolition. I got two estimates, and VetsBuilt was a little lower. We had to schedule the work a couple weeks out because they were so busy, but they did the work in one day and it is beautiful. They did exactly what I asked for and it turned out better than I expected it to, honestly. Also, the crew doing the work was really pleasant, friendly and professional.

I didn't like that I had to go buy the tile and grout myself for the job, but it may have been cheaper than having the contractor do the shopping for me. Overall, I'm very happy with the work they did and recommend them!

I just finished a job with VETSBuilt and am very happy with the results. DJ and Bob were trustworthy and very responsive to my needs. As with any contracting job the sub-contractors could be a challenge but they kept on them until they got it right. I have beautiful new floors, a cooks dream kitchen and two beautifully tiled bathrooms. They were great to work and would highly recommend them!
Glenda C.

Needed a quote for a laundry room remodel, not sure if this was too small of a project for them, but after 3 messages left and no return call assume so. As a veteran this does not bode well for me or this company! On to a company that will acknowledge my attempt for them to make money!

Same experience as Mr. X.  Left a message two days ago and never received a return call.  No BS here.  Must not need the business.  I'm moving on to the next contractor.

We had a niche which needed expanding to fit a larger TV, and we contacted 3 remodeling contractors.  After interviewing all three, we chose VETSBuilt because of how professional and prompt DJ was.  DJ was able to come out within a few days for measurements, and our job was scheduled shortly after that.  DJ and his crew were very professional, courteous, and clean.  They promptly arrived each day, placed plastic and coverings over the floor from the front door to where they were working.  They also taped plastic at the ceiling in a small area around where the construction was taking place to reduce the dust as much as possible.  After they completed the construction, they vacuumed up and painted the area, so you would never know any work had been done!  

After the work was complete, DJ stopped by with a thank you letter and little gift for us.  They went above and beyond in every aspect, and far exceeded our expectations!

We will us DJ again for any remodel needs we have in the future.

Had a visit from DJ on March 4th to discuss the various projects in our home. Nice guy. Seemed interested in the work. But I'm scratching my head as to why 20 days and one follow up phone call from me to him later I've still not received his estimate. DJ, if you don't want our project please just say so. Or at least reach out to me that you're behind and when you'll get it to me. No communication from you is not cool.

Reply to Bob Jenkins:
I did not initially contact DJ through Yelp. I called directly and set an appointment by phone. DJ came to my home on March 4th. Today is March 25th and still no estimate from DJ. I reached out to him last week and he didn't even seem to remember me. In 21 days he has not called, texted or emailed me. Which IMO is too long. I will not be emailing DJ as you requested. If he is this unresponsive over a quote I'd hate to see how things would go in the middle of my project. I'm moving on.

I started working with DJ and Bob over a year ago.  They helped get my leaking patio roof fixed on short notice and at a great price and helped connect me with a great landscape designer.  They are friendly, thorough and really take the time to explain and work through details and costs with you.  I can assure you that whatever your standards are, they work to understand and own those standards on your behalf and more.  More importantly, they really work diligently to find people they can depend on to do the work up to their standards and at extremely reasonable prices.  This year we decided to add a fireplace to our home.  It took my wife and I a long time to decide what we wanted and DJ and Bob were extremely patient working with us throughout that process.  You'll see it turned into more than a fireplace (flooring, carpet, a beautifully handcrafted mantel, stone work).  They follow up constantly and inspect every step of the work being done.  I'll let the pictures do the talking, but cannot say enough about how good they are to work with on any project large or small.

I'd obtained quotes from several companies and was just having issues with communicating what I really wanted/needed to be done. I had a leaking patio roof and a broken, ugly patio concrete slab and I wanted both fixed or replaced. VETSBuilt was the last quote I obtained and once I met Bob, I knew I wanted him to oversee the work done on my home. Not only do I support the mission of VETSBuilt, but their work is solid. Bob is an excellent communicator via email, text and phone, and an all-around personable guy to work with. Their work is amazing, I highly recommend them, and I will use them again.

Our experience with VETSBuilt was nothing short of excellent. Bob, our contractor, stayed right on top of things and was responsive to our concerns as well as keeping us informed as to issues, and schedules. We are experienced remodelers ourselves so appreciated the level of skill demonstrated by the crews and the attention to detail. The lead carpenter, Craig, was nothing short of amazing.

This was, unfortunately, not a typically remodel.  We started with fixing the floor that was an inch higher than the rest of the house, along with enlarging a window, ripping out a closet and adding cabinets. When we started with the floor the persons who had remodeled the room before caused us to have to remove everything they had previously done and start all over again. We wanted it done correctly. But even though we started from scratch Bob, kept the job running smoothly.

The subcontractors he hired were amazing.  We had to pour a new cement floor.  The cement masons were excellent. Roger the tile guy, did everything we asked him to do. The cabinet maker was very concern about what we wanted, again the cabinets are beautiful. The room we call an office/craft room is everything we wanted. They did an excellent job. We will hire them again if we ever need help again.

My girlfriend and I used VETSBuilt to renovate our house after refinancing our house. We were so excited for the house to have a makeover and truly be turned into a home for our family. My girlfriend is a retired combat medic for the army so we were even more excited to use a veteran run company. I would like to warn those of you looking to use this company against it. Our house is beautiful, don't get me wrong, but there were so many mistakes, short cuts, and then there is the fact that there is no warranty on the work.                              -Before beginning the renovation I has asked Bob if I should patch the holes in the house and remove all of the nails/tacks/staples/etc. He had told me not to worry and that the painters would take care of it. The painters failed to remove those items and I know have the pleasure of continuing to remove them and repaint where they were. The holes were patched in a rushed manner. When the sun hits the patches just right, you can see where the left over spackle was smeared over the walls and the hole. Then there is the clean up for the painters. They left paint over numerous light fixtures, baseboards, the new floor, and the ceiling.                     -We originally wanted to get cabinets from Home Depot and had picked out the design and received a quote. Bob told us that his cabinet guy was the best. This was not true. The cabinet guy, his name is Jaime, was far from the best. After having sat down with both Bob and Jaime to design the cabinets, as Bob told us the ones we wanted from Home Depot were no good, the cabinets were designed ENTIRELY wrong. The design was similar to the old cabinetry that we were tossing. We informed Bob, who had told us he remembered the design we chose and agreed the ones built were not what we were paying for. The cabinets were never replaced and we received $500 off for something we didn't want. There were further issues with the cabinets when Bob failed to communicate with his guy that we were no longer able to afford a new vanity for our master bathroom. We had told him we didn't want the vanity but Bob had arranged a deal with Jaime that we could keep this vanity for free...another way to make up for the entire kitchen being done wrong. The vanity was also designed wrong, the drawers require so much force to be opened that most of the time you end up whacking yourself in the leg or crotch. I told Bob this too, and despite him also having difficulties opening the drawers and him watching me attempt to open the drawer and having it hit me in the crotch, he said it would be okay over time. To this very day, I still hit myself. The hinges used by the cabinet guy were put on in a rushed manner, Bob claimed that clients make his guy nervous (we were never in the house when he was here) and one of the cabinet doors is beginning to fall off the hinge. Bob did make an attempt to have Jaime fix the spice rack and the missing stain on the island cabinetry. However, when Jaime arrived he had stated Bob never told him about needing to bring stain to finish the island, I texted Bob right there on the spot and he told me that Jaime doesn't understand English very well so he must not have known what he was talking about.                                 -The floor we had put in began to pop up after Bob's crew left. Bob had the floor installed by someone now well versed in the type of floor we were putting in, the subfloor was uneven and despite putting down the moisture barrier pad, it didn't help - there are spots that sag and where the boards pop. The company we wanted to use would have leveled the sub floor and saved us the hassle of continuously bouncing as we walk through the house. Bob did the measurements for the house to determine how much of the flooring we needed to purchase. He measured wrong every time. I believe we had to make 2 extra trips to the store to get more flooring...which wasn't in the budget. This just seems like a rookie mistake for a contractor. And it was costly.                                                        -We had the master bathroom renovated. The crew Bob used for this portion was very nice. Other than cleaning their equipment down the shower drain and toilet, their tile work looks and is amazing. No flaws! The shower that Bob had done for us is beautiful, but leaks. The joints where the glass meet have not been sealed properly and water spills out onto the floor in a large puddle.                                                                 Like I said, we had huge hopes for our experience and partnership with this company. And it fell short. All of the issues listed above were addressed with Bob directly. Unfortunately, while he talks to you about wanting things to be perfect, and how he understands wanting things done right because you're paying for it - its a lie. When we attempted to address these issues, Bob told me I informed that they were small things that were knit-picky and that this

Yes ---- a true 5 STAR rating !!!!!  

Our project was to build an 850 square foot guest suite --- not a small job.  After attempting to work with 3 other contractors, we were frustrated and disappointed with their lack of integrity and follow up.  THEN --- we found VetsBuilt Contracting and the owners - DJ and Bob Jenkins.  They are fair, honest, dependable and want to do what the client wants --- and they pulled out all of the stops to make sure we were ..... and are happy with the results.   We couldn't be happier.  It was a big job --- with a lot of detail and they performed as promised.

If you want to work with people you can trust to have your best interest at heart- give them a call.  They are for real.

We used VetsBuilt Contracting to renovate our master bathroom. DJ was great to work with from start to finish. We had ideas in mind of the design we wanted and DJ did a great job of providing additional alternatives and suggestions. The crew did a wonderful job of getting the job done timely while being considerate of our home. There were a couple of minor things we noticed through the process that needed to be fixed and DJ quickly addressed our concerns with his crew and got every item on our list corrected quickly. When the bathroom was finally completed we were ecstatic about the finished product and the quality of the work that was done. DJ even gave us a thank you card and a thank you gift at the end of the project. Top notch service and quality work. I would highly recommend VetsBuilt for your construction/renovation needs.

My wife and I choose vetsbuilt after getting several bids for our kitchen. They not only gave us a very competitive bid but assured us they could do a great job. They did!  They came in on budget. They were extremely attentive to detail. They completed on time. We highly recommend them and we could not be moe pleased with their work.

We hired Vetsbuilt to come out as a general. Contractor to do painting, install of cabinets, and redesign of cabinets. In addition to that the kitchen counter concrete tops needed to be taken out and new granite tops installed. We needed the use of a plumber, electricians, painters  and carpenter.
Bob Jenkins handled everything. He presented me with a very thorough contract that listed all costs and both the expectations from Vetsbuilt as well as my role in the project. I found this very helpful because this eliminated any surprises.
Bob was diligent, responsive, and easy to contact at any time. If there were any issues they were handled immediately and were followed up within a day. I highly recommend them. If you choose you can contact me by email. [email protected]

Thank you Vetsbuilt
Sheila

I'm writing this review as Bob and his team are finishing my patio roof extension/renovation.  From start to finish, it has been nothing but top-notch.  

From initial quote, to explaining additional cost (which was very reasonable) that needed to be included.  Bob and his partner have been very timely and courteous with all aspects of the project.  I couldn't be happier with end result, and they provided me with other sub's to have more work done in the future.  His price for the job was exceptionally reasonable, and beat quite a few others.  The workmanship has been outstanding.

So don't just give lip service to helping Vets, but actually do the right thing and hire them.  You won't be disappointed.

These guys are great! I had a slider door replaced, with an external wall and doggy door added. DJ kept me up to date throughout the process, was very professional, and friendly. I'm super happy with the final result!

We engaged Vetsbuilt after a disastrous few months with an unlicensed contractor who took a lot of money from us and did very little in return. We called DJ, who promptly came round, assessed what needed to be done, and got his crews to work. In addition to managing his workload, he also went out of his way to recover some marble that had been 'lost' by the previous contractor. At all stages of the process we were kept informed, and everything was clearly laid out in contracts and change orders. What started as a relatively small project took on a whole new scope once we saw how well DJ managed the crews and got the work done. In short we are very happy with the service provided by Vetsbuilt and would not hesitate to recommend them. In the minefield of hiring contractors, I speak from experience in saying that Vetsbuilt are honest, forthright and do excellent work.

Needed 3 bathrooms renovated. These guys got good reviews, thought anyone with military background would at least be responsive.  Wrong. 2 voicemails and 2 emails later, no response. Not a peep.  Crickets.  Called  two other companies and got what I had hoped to get from VetsBuilt- a call within a day or two and a timely appointment for estimates which were in line with my expectations.  Looking to waste some time?  Call these guys

DJ was a rockstar! Recently remodeled my grandfathers house and made the best decision hiring VetsBuilt! Great communication! He was always upfront with any changes that needed to be made! Clean, courteous, and very professional!

I had the pleasure of working with both Bob and DJ Jenkins for a complete renovation of my home (master bedroom addition, new pantry, both bathrooms, kitchen, laundry room, family and living rooms and new yard). From the initial meeting through completion, I found both Bob and DJ to be outstanding general contractors as well as human beings. Since this was the first time I had ever embarked upon such a major project, I was entirely at a loss in terms of how to progress.  Bob and DJ were extremely patient and kind and guided me through the entire process. They both had some wonderful design ideas and set me up with a fantastic architect who planned a master bedroom addition as well as many other much needed updates. DJ especially enjoys the design element and has exquisite taste. He helped me with the product selection ranging from granite to kitchen cabinets to blinds to paint colors. My front and back yards were in sore need of an update and DJ arranged for a fantastic contractor who created a gorgeous yard complete with a circular driveway. Both Bob and DJ are excellent communicators and I was immediately informed of issues or change orders. Of course, there were some glitches as this was an extensive project. What I appreciated was that Bob and DJ took ownership of the various issues and always made it right.
On a side note, DJ Jenkins is also a realtor. He arranged for some minor renovations in my other house and I had an offer within 5 days. He took care of all of the requested repairs from the inspection report. Thanks to his dual roles as a realtor and contractor, he took almost all of the stress out of selling that home.
In short, I had a very positive experience with Vetsbuilt in all respects and am pleased to offer them my highest recommendation.

Had a remodel to do on our kitchen. Would loved to have used these guys for my project. They are in high demand and booked up. They redid the valley areas they work in, so being on the NW side of town was too far away for them to do the work for me. Support the vets!

We began a big remodel on February 1st and It has been a great experience so far. The team Bob has brought together is nothing short of fantastic! He keeps us in the loop on an almost daily basis and, if you can believe it, we are AHEAD of schedule. We have even had 3 neighbors stop us to say how impressed they were with the crew - onsite each morning, not outside taking breaks, and cleaning up each night. I'll post a final review but if you are looking for a recommendation, look no further!

I recently decided to do some work on my house, but didn't really have the time or patience to call several people to do estimates for each separate job - I had worked with Bob through my work, so I called him - he responded almost immediately and we began planning Stucco, paint and windows and doors for my house.  I had some hold ups with my refinancing, but when it finally through Bob was ready to go.  I had the Stucco and Window people at my house within the same week.  The project was a bit drawn out because I ended up buying a custom front door, but the day the door came in, the folks from K&J doors were at my house putting them in, and the following day the stucco guys were here.  He's been to the house several times to check on progress, and he made several special trips, one of which to install a screen door for me.  Bob had realized that the screen was a 2 person job, and brought along a friend who had installed several screens in the past.  Once they unboxed my door, they realized that I had purchased the wrong size door.  Bob packed the door back up, went to Home Depot, returned it,  got the right door and had it hung, all before I got home from work.  Everyone that works with Bob has been professional and so easy to work with.  Bob had the contacts and resources to get things done (even last minute) and always answered my million questions.  I would absolutely recommend VetsBuilt Contracting!

I just had my house remodeled by DJ and have never been more pleased.  The replaced the flooring, repaired the bathroom shower and updated the fireplace.  They were on time, gave great suggestions and the final product looks spectacular.  He knew we were selling our house so that was all taken into consideration.  Love these guys and what they do.  Have already recommend them to all my friends!!

Vetsbuilt recently repaired my patio roof and replaced a water heater. Bob was friendly and agreeable to a few scheduling changes. The estimates he gave were spot on. I would recommend them and use them again.

After interviewing several contractors we were so pleased to have picked this company.  They just finished our 3 bathroom remodels.  His pricing was fair and he always was prompt with follow up.  Loved the tile crew too!   Happy to share my pictures with any potential customers!

VETSBuilt recently did some remodel work on our rental home. We met with Bob and he was knowledgeable and easy to work with.  The home is 30 yrs old and the two bathrooms could not have come out any better.  His tile contractor was 2nd to none, the shower in the master bath and tub in the guest were gutted and tile replaced the old fake marble board.  They are beautiful.  We needed some plumbing work, tile replaced on our hallway and misc. items.  Bob kept us up to date on the progress and he and his contractors were very cognizant of working around our tenant. We could not be happier and will definitely use them in the future.  The only caveat is you must be prepared to purchase and deliver all the materials (i.e. tile, grout, fixtures, toilets, etc.) yourself to the job site - in the end it most likely saves some cash.

I couldn't be happier about finding Bob and VETSBuilt for my construction project. After getting quotes from 3 other contractors, we felt most comfortable with VETSBuilt. A true pleasure to work with, Bob and the team came out quickly, quoted competitively, and most important, performed great work. They kept me informed from start to finish, so I knew exactly what was going on through each phase of the project. The quality and professionalism is second to none. This was no small job, as it included severe damage to first and second floor balconies, stucco, large wooden beams, spiral staircase, flooring and wood rot. They came through for my family and I to get my home back to 100%. Bob and VETSBuilt will be the only home remodel/renovation contractor I use. I sincerely recommend this company. Thanks again Bob and crew!

My husband and I did a lot of research before choosing a contractor to take down our load bearing wall (in between the kitchen and living room) and raise our ceiling up a couple feet. Bob and his team were the most attentive, personable, and professional of everyone we met. They did a great job with the work they did, while finishing the project on time and very close to our estimated budget. We will definitely be using them again when we add on to our home.

I moved to Scottsdale in September from California. I was recently retired, on a meager budget -- but with a dream.  Bob and DJ were recommended by by realtor to help me update my home that I purchased to be near my grandchildren.  I had interviewed several handymen and contractors..... but when I met DJ and Bob, their honesty, integrity, and determination to make my vision a reality for me in the most cost effective way was more than I had hoped for.  
They actually delivered my dream, with all of the above and more.  I could not give anyone more thanks.
I wish that everyone could be as lucky as I to have met them and had them take care of my home as if it were their own.  
They were in touch daily with when they could and would be there and delivered .  They were A+ professional.
Bob, DJ really, really wanted to make my dream and budget work.
The result was was beyond my wildest dreams and I am eternally grateful.
On top of that, I did not know at the beginning , that they were Veterans, hired Veterans and were committed to making the lives of all of us and our Veterans better.
I recommend with all my heart.
Thank you Bob and DJ and all of our Vets that you care for as you did my home.!!

This company truly deserves all 5 stars.  We hired Bob to oversee the remodeling of my mother's entire home, which turned out to be a large project. He was honest and professional from day one, proved himself many times to be worthy of our trust.  Bob showed up on time every time, and did a great job of communicating to us the work in progress via phone videos. He coordinated and managed his hand-picked team of specialists and the project was completed in a timely and professional manner. The job was done right, without cutting corners. It was as though he was remodeling his own home! I will absolutely call Bob with VETSBuilt for any future project.

DJ is a great guy to do business with. I am one of the his contractors and it's comforting to see another company that strives for customer service and satisfaction just as much as I do . He's a pleasure to work with, keeps constant communication, and will make sure the job gets done RIGHT. I wish everyone I did work for was as trustworthy and reliable as DJ

I trust our Vets before I found them.  I am happy to tell Yelp viewers that they proved our Vets are the most efficient and organized group.  I live in CA and take care my dad's property in AZ.  Because I am not in the area, I have been taken advantage of by bad contractors.  I finally had Bob help me with some serious issues.  I am so blessed to have chosen this crew.  I still have more unresolved projects that I will be trusting them with. They have been very reliable and shown great care if the work they have done.

We contracted our remodel project of a 1950s vintage central Phoenix home with VETSBuilt Contracting. The entire project was well executed from the beginning. They were also the most responsive business during the initial bidding. DJ and his team of experts accomplished work that included electrical upgrades, plumbing upgrades, complete flooring and bathroom tile upgrades, and drywall work. The team held to schedule commitments and executed work in a professional way. The Quality of Workmanship from each area of trade was accomplished flawlessly. We will use DJ and his team again as we see them as trusted/professional partners that provide great workmanship, a fair market price, and a schedule you can count on. Special thanks to Sergio for stellar tile work, Jay for super electrical upgrades that brought convenience to the property, and Daryl for plumbing upgrades that addressed issues and  modernized the home.

Working with DJ as been a pleasure. They recently built an office extension off the back of my home and converted a storage room into a walk in pantry. The end result was fantastic! Everyone that worked this project was very professional and considerate, which was a blessing in itself since I was working from home in the next room the entire time. I will definitely be calling on DJ and Vetsbuilt again and highly recommend them to everyone!

Made a friend out of Bob.  He was the lead contractor.  We opened up our kitchen to the living area.  We did it right by getting an engineer to verify the load bearing beam.  We redid all of our bathrooms.  He finished all of the items up until the end.  Love working with VETS!  Hope he posts pictures of our renovation.

Bob does amazing work, we have had him do 3 different home remodel projects over the years. The first was a huge one, converting our open living room into a den for my husband. The second was a HISA shower conversion with the VA, and 3rd was tiling the bedrooms. We receive so many compliments on the den, most people assume it was built this way when the home was built. The floor to ceiling shower in our master is beautiful, and reminds us of a resort. The tile work is perfection, and you will be more than pleased any time you use VetsBuilt contracting and their contractors!

Vets Built is a touchdown.  I knew the moment I met Bob he was our guy.  Knowledgable, easy going and shows up when he says he will.  Our kitchen flooded and we had already been burned once on this project before we found Bob.  Such a breathe of fresh air.  He was in consistent communication with us and wasn't afraid to call with bad news like supplier delays which weren't uncommon at the time.  He gave us weekly updates on our project and I was never left guessing what's next and the timeline.  We are very happy with the finished product.  I trust Bob and he is the first guy I call now when I need some help.  I have already used him twice on other projects with the same excellent results.  Highly recommend VetsBuilt!

We did an addition to our home and I selected Vetsbuilt as a veteran I was looking for honesty, reliability and commitment to delivering quality. Bob at Vetsbuilt delivered everything I could have hoped for. With all the horror stories I've heard over the years about getting a project like this done I'm so happy I found Bob and Vetsbuilt.

DJ and his team recently finished a remodel of 2 bathrooms, added a stone accent wall and lighting in our entry, and backsplash and molding around our kitchen island and peninsula.

We love the finished product and quality of their work. Just as importantly they came in on our original budget.

We would highly recommend DJ and the VETS Built crew. DJ always promptly returned calls, communicated well on all apects of the project and had many great ideas to help us design our project to get what we wanted and stay under budget.

I would have written this review sooner, but we've been too busy enjoying our new bathrooms!

My wife and I bought a home back in Feb.'17 and wanted a remodel to both bathrooms that included an expansion to the main bathroom by moving some walls and plumbing in an oversized laundry room.

It was our first remodel, and all we knew of remodels was that there are a million shows on television about them, and there's always a problem.  With that in mind, we were very open to the following:

1) things will probably cost more as the project goes on

2) it may not be done on time

3) our living situation will not be ideal for a few weeks

And those things happened. All of them. All we could do was manage our expectations. DJ, who was our point of contact for the remodel, managed everything else.

He was great at communicating our options. He returned a call within hours of us leaving a message. Every time. When we had an issue with something, he reacted.

That last paragraph is important.

Almost as important as the finished product.

I kid you not, I was taking 2 showers a day in that first month, just because I loved being in that bathroom.

Should we ever need another remodel to our home, I've got DJ's number in my phone.

-DB

We had many issues towards the end of the project. Including drywall, flooring, tile, cleanliness, & professionalism.

We are having to redo these, clean our entire home that had dust all over the place, & even have to move trash from our recycle bin into our trash bin.

I'm glad the company worked out great for other yelpers. Not sure what happened with us.

We hired Vetsbuilt  in October on the recommendation of our realtor.  We worked with Bob the entire time and he was very responsive.  We had our old stone fireplace removed and replaced with laminate ship lap style tile.  Jason did a great job on this!  We love it. Jason was sure that we were part of all the decision making and he wanted us to be happy with the result.  We also had some renovation done in the Master Bath which turned out very nice.  Bob has some great subs that do awesome work.  Shout out to George for his great work building the brick wall on the side of the house -- all in one day!
The only thing that keeps the review from being great is that daily estimations of what would be completed were very optimistic and not often realized.  Toward the end of the project - which included several different items - resources were re-assigned to other projects.  
However, with that being said, the work was complete by our deadline and definitely within our budget, which was a HUGE priority for us.
Many thanks to Bob and Jason and all who worked on making our house feel like our home!

My pregnant wife scheduled Bob to come over to have a look at my house so I could go over all of the things we wanted to do (move some walls and add an office and a closet and update the kitchen etc). Bob arrived and greeted me with a long story about how another customer's pug bit him on the genitals before we even said hi to each other.

I moved past it and started walking him through our house trying to show him the things I wanted to do. He apparently doesn't have very good spacial awareness because as I was explaining the moving of walls and doors, he never fully grasped the concepts - he was unable to visualize what I was talking about.

Three other contractors at this point had gone through the same tour with me and took measurements and made drawings and took notes. Bob did none of that. As we were going through the kitchen, he stopped me and asked if I had an interior designer who was going to draw up plans. I told him that my wife set up our meeting and that I thought I was just going to go over the basics of what we wanted and explained that a couple other places had taken measurements and whatnot as we went along and presented their plans/designs based on my explanation along with an estimate.

He started getting aggressive really quickly - which baffled the shit out of me - and started talking to me about how he could measure [my kitchen counter] and be 2 inches different from the other guy and come out with a bid that was $10,000 more. I mean, I am pretty sure that all tape measures are based on the same standard units, so... otherwise they wouldn't be used to measure things, right? I didn't say that, but it was a really weird thing to say to me.

At this point, I said I totally didn't expect any sort of set-in-stone budget or drawings or anything - I did start reiterating that I just thought he was going to come over to get an idea of what I wanted and we would go from there, but he interrupted me to say if this is how we're starting off, then it's best I just leave or something to that effect, and starts stomping towards my front door. I say what? why? I didn't do anything to you... why are you...? And he slams my front door behind him and then slams my front gate and then slams his car door and then revs his thirsty truck engine and then turns around in front of my house and then spins his tires to drive away... Minutes later, he cancels the calendar invite like a psycho.

I'm REALLY glad he left. Better he left now than in the middle of a job. He's SUPER unstable. His giant truck is covered in Americana and flags and eagles and stuff from what I could tell - maybe he could tell I'm an anti-war socialist from the cut of my sweatpants. I can be difficult to work with at times, but I know when I'm being difficult and when I'm being super nice and easy going - if this was my fault, I would admit it. I did nothing that I can think of to set him off. Best I can figure is he saw a Bernie Sanders sticker on my car or doesn't like cats or - most likely - he realized he was completely in over his head with our project.

Maybe all he can do is patch some drywall or manage someone while they lay tile. It's just a bizarre and totally unprofessional way to decline a job. I never swore at him. I never said anything sarcastic or rude. I didn't talk down to him... I assumed he knew more about what he did than I did and admitted that my wife set it up and I was just doing what I thought I was supposed to do (which was to say things like I'd like to move this door over here and get rid of this wall and open up this room to be an office - hoping for some guidance.

This part is supposed to be sort of fun. Planning stuff out. It gets harder and more tedious and you get more impatient as the project goes along. I support veterans and local businesses, but this guy scared me, and if I knew it was going to go this way at all, I wouldn't have told him where I live or had him over to my house. I would advise you to do the same unless you just need to patch a wall or something simple maybe - just don't come to him with a larger project that involves any sort of vision or dialogue. I'm just thankful he didn't kick my animals on his way out. Hopefully he didn't vandalize my car - gonna have to review the security footage.

(Edit - I don't think he did anything to my car, but I got him on my security cam storming off and slamming my gate and also talking about getting bitten by a dog before we even say hi.)

5 Stars SO FAR!

I called DJ and he came out immediately! He's been nothing but helpful and understanding. I'll be updating as the job continues but nothing bad yet!

He's working with me to get what we want at an affordable price and has really been helpful compared to another company who we decided to not go with. I have high expectations, yet I'm a pretty easy going guy and DJ is a straight forward honest guy! Much appreciated!

Looking forward to moving forward.

*Keep in mind the job hasn't started and he's gone above and beyond my expectations! Very helpful! I'm starting to see why there are many 5 star reviews! You should call them too!

5 Stars for helpfulness!
5 Stars for timely response!
5 Stars for always getting back to me when I call!
5 Stars for working to help full fill my needs in my budget!

DJ and Bob are a real class act. I have never met a crew that goes out of third way to help you in your time if need.

We (pre-Vetsbuilt) made an innocent mistake of hiring a design builder whom we found out after they walked off the job that they were also not licensed  to be doing any of the work performed. Lesson learned.

Vetsbuilt stepped up, making everything a breeze from filing the correct permits to making sure all the existing work has been brought up to code and removing work that was just way to wrong to even correct. DJ and Bob are even making sure to keep the inspectors informed about regulations that have saved us a lot of money.

Another big advantage is they are willing join you in off site meetings with suppliers and this keeps you from having unanswered questions and surprises. No more of that oh I thought we talked about that kindest of B/S on the job site.

Vetsbuilt, always seems ready to tackle your junk and their subcontractors are on standby ready to tackle the job the next day! I am amazed about the speed at witch these guys work, they show up on site ready to work at 6 am and are busy all day. They aren't the kind that claim they been at Home DEPO all morning getting supply's and show at at 11 to unpack and take a lunch break.

These guys are straight forward, you get a real detailed contract that clearly states costs and when the payments are due. They are also a company that you can trust and this is hard to find. When you pay your invoice you know they will be there to fulfill it and not just take your money and run!

We are proud to be supporting this crew and I wouldn't be afraid to use this guys on any project big or small.

After seeing all the amazing reviews on yelp we decided to give Vetsbuild a call. We had a emergency sewer pipe collapsed under our rental property. We needed a contractor to replace all our new plank wood look alike tile and basically redo all our bathrooms. It was a big project and we are very particular clients. But Bob and his crew bent over backwards to make us happy. The house looks amazing and we are so glad we found them. We will definitely be calling them again for future projects. Thank you again!

Sad because I really wanted to use a vet-owned business but....never received a response after sending a message through Yelp AND leaving a voice message when no one answered the phone during the day I called.

DJ is awesome! They did a lot of miscellaneous work including drywall, tile backsplash, pantry construction, and painting. Highly recommended.

We recently hired Bob and his team to replace a guest bathroom tub and shower wall with a full tiled shower and sliding glass doors. We were very pleased with Bob's constant communication via text message and the friendliness of his crew, which was here for several days, making friends with our dogs. We were also pleasantly surprised when the total dollar amount of the job and the timeline were exactly what he estimated. They were also very flexible in accommodating our preferences for the design. The only negatives were lack of warning before coating the bathroom with dust and some pushback about hauling away the old tub. Overall the shower looks beautiful, Bob was very nice, and his crew did a great job!

Recently used Vetsbuilt Contracting to do some remodeling in my home of 29yrs. Remodeling while living in your home is not an easy process, however DJ and his crew were so easy to work with. The work was done promptly and efficiently. 1500 sq ft. of wood look ceramic tile layed perfectly. They also turned my upstairs loft into an in home office space.   I am so happy with both. The transformations are quite impressive. The office looks like it has always been there. I highly recommend Vetsbuilt. I originally went with them because they support our troops. Thinking it would be a good thing. Totally a win win. Thank you Vetsbuilt!!!
Nancy C

We were in need of a new roof after the last monsoon season, and due to needing some additional work done on some upper siding related to the leaks, numerous roofers turned us away saying they didn't have the license to take on the full project. After finding VetsBuilt here on Yelp (thanks other reviewers), Bob quickly assessed the damage, made his recommendations, and promptly put his team to work.

Everyone involved was extremely professional, kind, and a pleasure to work with. Bob was mindful of our schedules and it was a nice surprise to be able to text and get regular updates and communications about the project. VetsBuilt, you've got my business from here on out. Thanks for giving us peace of mind and the ability to enjoy the rain again!

I had given VETSBuilt a one star review previously for not contacting me when I ask for a quote. I am retracting that review and apologizing to VETSBuilt for not seeing their response via email through Yelp. They also tried calling me and I did not answer because I didn't recognize the phone number with an out of area Area Code. They also left me a voice mail that I did not see till later.

So since they have contacted me with an explanation and it was within 24 hours so I am giving them 4 stars. We worked things out and DJ was very courteous on the phone. They are now coming out tomorrow to give us our quote and we are happy.

The cabinets are falling apart. There are patches of unpainted walls. Also, the painters cleaned their brushes and stuff in the master bath toilet and clogged it. I let it slide...but its been eating me up. They didn't take the nails out of the walls, so there are parts that i have had to to back and repaint. Why am I doing this? Especially adhering having PAID someone to do it. The floor is uneven because it should have been leveled before laying the flooring.  If you go with them, don't let Jaime do the cabinetry.  The door under the sink has broke off, and another door is coming off.  Im so dissapointed.  I feel i have wasted a great deal of money, energy and emotion on this project. Its better than it was.... :(

I am a veteran and whenever possible I tried to use companies that are associated with veteran organization or use veterans. I contacted veterans Contracting and DJ came out give us a very fair estimate and we accepted it. Both of our bathrooms and our kitchen cabinets and lighting you were sorely in need of updating. I give them 5 stars. The job was done exactly to our specifications and the end product is fantastic. They are people of their word and you can trust if there's a problem it will be taken care of quickly and properly. I would not hesitate to use them again and I highly recommend them.

I had needed help fixing a hole in my drywall and a few other fixes around the house and reached out to VETSBuit to see if this was something they could help with. In less than an hour, they responded saying that not only they could help but would be happy to do so and provided me a handful of times they could come by in the next few days to do the work.

They were incredibly professional and explained the process to me as they started the job. I was curious as to how this worked as I watched a few YouTube videos thinking I could maybe do this myself, but in the end felt it was best to higher a professional.

I was very pleased with their work, professionalism, and helpfulness with me. I would definitely recommend VETSBuilt to anyone looking for a contractor that goes above and beyond your expectations.

I hired VETSbuilt to raise my recessed living room, which for some reason were all the rage during the 1970's. Since I knew I would have to have concrete poured, I opted to kill two birds with one Home Equity Line of Credit and have my driveway extended to include an extra spot. I received 4 estimates from different General Contractors. I opted to go with Vetsbuilt for a few reasons:

1. They were the fastest to respond to my request
2. They were the fastest to make it out to my house
3. they were the fastest to get me an estimate
4. The estimate seemed to be most accurate with to the labor involved and in line with my expectations.  
4. They seemed easy to talk to and work with
5. I like the whole veteran thing and they do good work in the community

After I hired them they went to do a little more extensive research. They only hiccup in the whole process was that they got a bad vibe from the original concrete subcontractor and decided to get a second estimate. This added a decent chunk of change to my intial price estimate. While nobody wants to hear this, I chose to continue with them because they were very very honest about it, they told me they would refund the deposit if I didn't want to continue, and they explained to me the difference in quality of the estimates. I'm happy I continued with the project. Throught the build they were in touch with me very frequently. Everyone showed up on time and as expected. They cleaned up everyday, never leaving my house a mess. Everyone was incredibly nice and professional.

The results. My floor and driveway look amazing. Bob and DJ found a near perfect match to my tile, which Sergio lined up perfectly to the existing tile. My living room now looks awesome and I have an extra spot.

Highly recommend

It disappoints me I have to write this review. I wanted to hire this group because I'm remodeling the house that my dad (Vietnam vet) left to me. I know it would make him proud to have vets work on our house. I also saw the positive reviews and posted response times which made me even more excited.  Unfortunately, I have submitted their online form to get a quote (a week ago) AND I have called and left a voicemail (Saturday) but noone has contacted me.

VetsBuilt was great to work with. We hired them to replace some carpet with tile and to cut a window in an internal wall to open up our living room. Despite being very busy they got these jobs done quickly and without an issue. DJ was quick to respond to inquiries and very friendly. I will definitely be using VetsBuilt for future projects.

I wish I had a better experience to report here. I sincerely hoped to recommend this contractor but am unable.
We were sold on a lot of things, few of which ended up being accurate. One of the most disappointing was being told they use Vets. Based on my experience this ended up being untrue, unless they were veterans of Mexico's military - I didn't ask that. 2 of the 12+ people that walked in and out of my home were Vets. One was the owner's brother. The two Vets were supervisors and worked a combined 5 or 6 hours over a 2 week period. Don't bank on them bringing vets in to do the work. That was essentially a sales tactic and it felt deceitful.
The team they bring in is very nice but speaks little English making communication challenging. We were told to have everything moved and ready by 8am on a Monday but no one showed up until we called, then they came at 10:30. They ripped the floor out in two hours and then said they forgot their tools and had to leave. They didn't come back. I also heard they hadn't been paid from their last job and feel that was part of their hesitation to do more than destroy my floor and leave for the day.
The next day no one showed up again and we had to call for a status update. When the crew finally arrived, they worked for 3 hours and told me they forgot their tools and had to leave. That leaves me to question the work overall ethic here. 16 hours of work time available Monday and Tuesday yet they only utilized about 5.5 hours total. Not the best start and the Super was rarely here to check up on things.
We had to pay for the dumpster and it was hosted in the driveway. However, every day we found someone else's house trash in there - someone else's construction garbage was being dumped into the container we had to pay for under contract. Why was I renting this for his other clients, or why didn't they inform us that is was shared? It was very unusual to me, to have trucks bringing garbage INTO my neighborhood and dumping in my driveway receptacle.
Next, the tile chosen was the faux wood planks. They blotted the planks in 3 places and set them. Once dried we easily ran knives underneath the tiles to show them the enormous gaps in coverage. Only 60% of the tile had thin-set and the potential for cracks over the next 5-10 years is huge and upsetting. We went to two different tile stores and without leading them into an answer asked them how to best lay such tiles. We asked if running silverware underneath the laid, dried tile gaps was in any way an acceptable coverage method and they said NO NO NO. We brought this up to the contractor. He said they were wrong and just trying to sell us something, although that wasn't remotely what transpired. I told him the back of the thin-set bag even says to cover the entire tile and asked him to show me anywhere else, online or in a store, that I could verify his method of 60% coverage. He stumbled and was at a loss without an answer. It appeared he was caught cutting some serious corners. They ripped up one room of tile to re-lay it. The others couldn't be done without us spending a ton of money to correct their approach to partially thin-setting tile. We would have to replace a living room of already laid tile. The fixed the dining room instead and told us they would change their method to complete coverage.
The kitchen counter came in, too. Unfortunately at some point when this installer was bringing it in and out (and in and out) to cut it down, it was scratched. He installed it, left it dusty when he said he was done, and split. As soon as I sprayed it down to clean it I saw the scratch, which looks to be from the teeth of a blade such a a saw. When we presented it, we were told it was already there and they can't do anything about it.
The toilets were also replaced and had hair intwined within. Eww.
The tile grout purchased was the second from the darkest available but when applied and dry, looked light tan and white in some places. It looks nothing like what we ordered and doesn't match the tile.
They tiled up to the bedroom carpet and left that carpet unattached. When we were in the final walkthrough trying to finish up, we reminded him to tuck that under so no one rips off their toes on the lip of the new tiles. We were told, We don't do carpet. That's not how it was explained prior to signing the contract.

I honestly could go on and on like this. It was one thing after another and when we asked for corrective actions we hit a wall. It took long conversations to make them understand that long-term quality counts. They corrected some things and provided minor financial relief for the 5 day job taking 14 days with layers of mistakes. That was to pacify us and it worked. We wanted them OUT before they messed up more. However I feel the public should know about the potential issued involved with this contractor. I did not have a good experience here and have difficulty recommending without serious oversight of the work done.

Unfortunately we had an awful experience with these guys August of 2018 and I definitely would not recommend them. It began very well with them seeming to understand everything we needed but the delivery was sloppy and thrown together. We had to deal with them for 4 months for a small project, and things just went from bad to worse.

The end result was an awful sloppy job on our small bathroom that we still have to deal with on a daily basis. The initial work had to be redone and the second time around was still badly done. Our shower still pools and does not drain properly. Some of the work was left unfinished because it took them 4 months (I was originally quoted 2 weeks). I desperately wanted them out to my home at this point. Yes, I was angry and extremely frustrated with them (and I'm not the type of person to complain much). This brief review doesn't begin to cover the nightmare experience we went though in dealing with this contractor.

I'll leave it at that, listing all of our issues would result in several pages of text. Although it is several months later, I wanted to do my duty and leave a review as a warning to others.

Update of review:
Response from Business:
Comment from DJ J. of VETSBuilt Contracting
Business Owner
5/14/2019  Miss Biology B...  This review sounds like a college prank gone bad!  I hope y'all get past the hazing phase of your indoctrination to college life and get on w you life!!
If you ever get a real job and buy a home please don't hesitate to call us!!!
Best of luck!!
Bob
Managing Partner
Vetsbuilt Read less

Edit:
I'm adding my response to the reply. I'm not sure why they think I'm enrolled in college, underemployed, or not a home owner?
Anyway, all I wanted is to leave a review of my experience with this contractor. My experience with them did turn into a nightmare, and yes, I remain frustrated and unhappy with the results.

I'm not saying that Vetsbuilt has NEVER done any great work, they have excellent reviews from other yelpers, so I know they have many other happy customers. All I'm saying is that our specific project was a catastrophic failure. Numerous things went wrong and Vetsbuilt was not to blame for ALL of it. Vetsbuilt did try to appease in the beginning, but as the problems progressed, the seemed to give up and not care about our project. Their major mistake was bringing in an onside unlicensed contractor to do the work. This contractor messed up everything he touched. Vetsbuilt did try to salvage our project by having some other folks they trusted to redo the work. Some of their team did deliver on a professional level (Thank you Ben!), and others did not. The folks that didn't quite deliver were rushed and seemed overworked and spread a bit thin. They were also unresponsive and did not show up at the agreed time. When work was completed, it wasn't inspected as will as the first inspection IMO. There was a brief apology on the last day that I wish had come sooner. It honestly would have made things better. I tried to communicate as best as I could, however I couldn't take any more time away from work and just wanted to get through the project. I won't continue to list additional issues we had, since I don't think it will help alleviate anything.

A final open note to this business:
Please don't take this review to heart or as a personal attack! I'm not saying you are bad people! As a matter of fact, you were personable in the beginning and very responsive. The outside contractor you brought in was the one that made the mistakes. You tried to fix it. Toward the end things went from bad to worse because trust was lost on all sides. Everyone (including myself) were getting burned out. If you need to express your frustrations that is okay. You are entitled to it, and Yelp provides a platform for both business and client to do so. I had to give myself some time before writing this review because I was so furious, stressed, and heartbroken when everything was unfolding. I didn't want to leave a nasty rant, rather, I wanted to provide feedback in hopes of offering some constructive criticism. We all have room to improve; I once broke out in tears in the middle of the project from all of the stress (which was probably frustrating to deal with) and next time I'll make sure to gather myself and calm my emotions before discussing the issues. For this, I do apologize. I am glad however, we never had a yelling match, or let temper get the best of us, or exchanged any snarky remarks in person. Someone did raise their voice a couple times but it wasn't directed at me, it was due to frustrations from the nature of this project. We remained relatively professional throughout the whole ordeal I definitely wanted to reach out and say thank you for your professionalism on that aspect. I don't want to continue a back and forth dialogue with an online argument, so I'll just sign off with a last note and wish you luck on your endeavors too.

I contacted this company after reading all the rave reviews and left a message last Wednesday and expecting a call back the next day
To date still no call back!
Sorry we moved on with another contractor. Disappointed!
Unfortunately I had to select a star but I would have preferred not to!

The 5-star review is for Bob. First of all, I must state that we did not use VETSBuilt for our home remodeling because we need more assistance in the design aspect of the project. Otherwise we will not hesitate to use his services as Bob always responds in time to our phone calls, text messages and emails. He is straightforward and honest with what he can or cannot do for us and in the cost estimate. I imagine it won't be too hard working with him on a project.

I hired Bob and his team to install an aerial rig point in my house. I am an aerialist, and I wanted to be able to practice my art at home. When I first started looking around for a contractor to do the job, I quickly realized that most contractors would raise an eyebrow and tell me they didn't even know what I was talking about, let alone how to get it done. Bob was not like the others! Rather than shying away from the challenge of the unfamiliar, he met with me in person and we thoroughly went over my needs. He asked the hard questions, and made it clear that his upmost concern was my safety. He put a lot of thought into the mechanics of my rig point (which for safety needs to be able to support 2,500 lbs dead weight!), and devised a very safe and sturdy apparatus. I am very happy with Bob's work and with my new rig point! Also, bob and his team were incredibly nice, friendly, and clean. They swept up after themselves before they left, and bob checked in with me the next day to make sure my apparatus was working well. With Bob's permission, I am definitely going to refer my aerialist friends to him! He understands the safety needs of an aerialist, and does a fantastic job. I am so grateful to have found a contractor who not only wasn't afraid of a different type of project, but who dove in and completed the project to the highest of standards. I highly recommend using Bob for any of your contracting needs!!

We needed the wall above our shower tiled because the plaster walls were chipping and molding. We also needed the outside block wall of our house repaired after some plumbing demolition. I got two estimates, and VetsBuilt was a little lower. We had to schedule the work a couple weeks out because they were so busy, but they did the work in one day and it is beautiful. They did exactly what I asked for and it turned out better than I expected it to, honestly. Also, the crew doing the work was really pleasant, friendly and professional.

I didn't like that I had to go buy the tile and grout myself for the job, but it may have been cheaper than having the contractor do the shopping for me. Overall, I'm very happy with the work they did and recommend them!

I just finished a job with VETSBuilt and am very happy with the results. DJ and Bob were trustworthy and very responsive to my needs. As with any contracting job the sub-contractors could be a challenge but they kept on them until they got it right. I have beautiful new floors, a cooks dream kitchen and two beautifully tiled bathrooms. They were great to work and would highly recommend them!
Glenda C.

Needed a quote for a laundry room remodel, not sure if this was too small of a project for them, but after 3 messages left and no return call assume so. As a veteran this does not bode well for me or this company! On to a company that will acknowledge my attempt for them to make money!

Same experience as Mr. X.  Left a message two days ago and never received a return call.  No BS here.  Must not need the business.  I'm moving on to the next contractor.

We had a niche which needed expanding to fit a larger TV, and we contacted 3 remodeling contractors.  After interviewing all three, we chose VETSBuilt because of how professional and prompt DJ was.  DJ was able to come out within a few days for measurements, and our job was scheduled shortly after that.  DJ and his crew were very professional, courteous, and clean.  They promptly arrived each day, placed plastic and coverings over the floor from the front door to where they were working.  They also taped plastic at the ceiling in a small area around where the construction was taking place to reduce the dust as much as possible.  After they completed the construction, they vacuumed up and painted the area, so you would never know any work had been done!  

After the work was complete, DJ stopped by with a thank you letter and little gift for us.  They went above and beyond in every aspect, and far exceeded our expectations!

We will us DJ again for any remodel needs we have in the future.

Had a visit from DJ on March 4th to discuss the various projects in our home. Nice guy. Seemed interested in the work. But I'm scratching my head as to why 20 days and one follow up phone call from me to him later I've still not received his estimate. DJ, if you don't want our project please just say so. Or at least reach out to me that you're behind and when you'll get it to me. No communication from you is not cool.

Reply to Bob Jenkins:
I did not initially contact DJ through Yelp. I called directly and set an appointment by phone. DJ came to my home on March 4th. Today is March 25th and still no estimate from DJ. I reached out to him last week and he didn't even seem to remember me. In 21 days he has not called, texted or emailed me. Which IMO is too long. I will not be emailing DJ as you requested. If he is this unresponsive over a quote I'd hate to see how things would go in the middle of my project. I'm moving on.

I started working with DJ and Bob over a year ago.  They helped get my leaking patio roof fixed on short notice and at a great price and helped connect me with a great landscape designer.  They are friendly, thorough and really take the time to explain and work through details and costs with you.  I can assure you that whatever your standards are, they work to understand and own those standards on your behalf and more.  More importantly, they really work diligently to find people they can depend on to do the work up to their standards and at extremely reasonable prices.  This year we decided to add a fireplace to our home.  It took my wife and I a long time to decide what we wanted and DJ and Bob were extremely patient working with us throughout that process.  You'll see it turned into more than a fireplace (flooring, carpet, a beautifully handcrafted mantel, stone work).  They follow up constantly and inspect every step of the work being done.  I'll let the pictures do the talking, but cannot say enough about how good they are to work with on any project large or small.

I'd obtained quotes from several companies and was just having issues with communicating what I really wanted/needed to be done. I had a leaking patio roof and a broken, ugly patio concrete slab and I wanted both fixed or replaced. VETSBuilt was the last quote I obtained and once I met Bob, I knew I wanted him to oversee the work done on my home. Not only do I support the mission of VETSBuilt, but their work is solid. Bob is an excellent communicator via email, text and phone, and an all-around personable guy to work with. Their work is amazing, I highly recommend them, and I will use them again.

Our experience with VETSBuilt was nothing short of excellent. Bob, our contractor, stayed right on top of things and was responsive to our concerns as well as keeping us informed as to issues, and schedules. We are experienced remodelers ourselves so appreciated the level of skill demonstrated by the crews and the attention to detail. The lead carpenter, Craig, was nothing short of amazing.

This was, unfortunately, not a typically remodel.  We started with fixing the floor that was an inch higher than the rest of the house, along with enlarging a window, ripping out a closet and adding cabinets. When we started with the floor the persons who had remodeled the room before caused us to have to remove everything they had previously done and start all over again. We wanted it done correctly. But even though we started from scratch Bob, kept the job running smoothly.

The subcontractors he hired were amazing.  We had to pour a new cement floor.  The cement masons were excellent. Roger the tile guy, did everything we asked him to do. The cabinet maker was very concern about what we wanted, again the cabinets are beautiful. The room we call an office/craft room is everything we wanted. They did an excellent job. We will hire them again if we ever need help again.

My girlfriend and I used VETSBuilt to renovate our house after refinancing our house. We were so excited for the house to have a makeover and truly be turned into a home for our family. My girlfriend is a retired combat medic for the army so we were even more excited to use a veteran run company. I would like to warn those of you looking to use this company against it. Our house is beautiful, don't get me wrong, but there were so many mistakes, short cuts, and then there is the fact that there is no warranty on the work.                              -Before beginning the renovation I has asked Bob if I should patch the holes in the house and remove all of the nails/tacks/staples/etc. He had told me not to worry and that the painters would take care of it. The painters failed to remove those items and I know have the pleasure of continuing to remove them and repaint where they were. The holes were patched in a rushed manner. When the sun hits the patches just right, you can see where the left over spackle was smeared over the walls and the hole. Then there is the clean up for the painters. They left paint over numerous light fixtures, baseboards, the new floor, and the ceiling.                     -We originally wanted to get cabinets from Home Depot and had picked out the design and received a quote. Bob told us that his cabinet guy was the best. This was not true. The cabinet guy, his name is Jaime, was far from the best. After having sat down with both Bob and Jaime to design the cabinets, as Bob told us the ones we wanted from Home Depot were no good, the cabinets were designed ENTIRELY wrong. The design was similar to the old cabinetry that we were tossing. We informed Bob, who had told us he remembered the design we chose and agreed the ones built were not what we were paying for. The cabinets were never replaced and we received $500 off for something we didn't want. There were further issues with the cabinets when Bob failed to communicate with his guy that we were no longer able to afford a new vanity for our master bathroom. We had told him we didn't want the vanity but Bob had arranged a deal with Jaime that we could keep this vanity for free...another way to make up for the entire kitchen being done wrong. The vanity was also designed wrong, the drawers require so much force to be opened that most of the time you end up whacking yourself in the leg or crotch. I told Bob this too, and despite him also having difficulties opening the drawers and him watching me attempt to open the drawer and having it hit me in the crotch, he said it would be okay over time. To this very day, I still hit myself. The hinges used by the cabinet guy were put on in a rushed manner, Bob claimed that clients make his guy nervous (we were never in the house when he was here) and one of the cabinet doors is beginning to fall off the hinge. Bob did make an attempt to have Jaime fix the spice rack and the missing stain on the island cabinetry. However, when Jaime arrived he had stated Bob never told him about needing to bring stain to finish the island, I texted Bob right there on the spot and he told me that Jaime doesn't understand English very well so he must not have known what he was talking about.                                 -The floor we had put in began to pop up after Bob's crew left. Bob had the floor installed by someone now well versed in the type of floor we were putting in, the subfloor was uneven and despite putting down the moisture barrier pad, it didn't help - there are spots that sag and where the boards pop. The company we wanted to use would have leveled the sub floor and saved us the hassle of continuously bouncing as we walk through the house. Bob did the measurements for the house to determine how much of the flooring we needed to purchase. He measured wrong every time. I believe we had to make 2 extra trips to the store to get more flooring...which wasn't in the budget. This just seems like a rookie mistake for a contractor. And it was costly.                                                        -We had the master bathroom renovated. The crew Bob used for this portion was very nice. Other than cleaning their equipment down the shower drain and toilet, their tile work looks and is amazing. No flaws! The shower that Bob had done for us is beautiful, but leaks. The joints where the glass meet have not been sealed properly and water spills out onto the floor in a large puddle.                                                                 Like I said, we had huge hopes for our experience and partnership with this company. And it fell short. All of the issues listed above were addressed with Bob directly. Unfortunately, while he talks to you about wanting things to be perfect, and how he understands wanting things done right because you're paying for it - its a lie. When we attempted to address these issues, Bob told me I informed that they were small things that were knit-picky and that this

Yes ---- a true 5 STAR rating !!!!!  

Our project was to build an 850 square foot guest suite --- not a small job.  After attempting to work with 3 other contractors, we were frustrated and disappointed with their lack of integrity and follow up.  THEN --- we found VetsBuilt Contracting and the owners - DJ and Bob Jenkins.  They are fair, honest, dependable and want to do what the client wants --- and they pulled out all of the stops to make sure we were ..... and are happy with the results.   We couldn't be happier.  It was a big job --- with a lot of detail and they performed as promised.

If you want to work with people you can trust to have your best interest at heart- give them a call.  They are for real.

We used VetsBuilt Contracting to renovate our master bathroom. DJ was great to work with from start to finish. We had ideas in mind of the design we wanted and DJ did a great job of providing additional alternatives and suggestions. The crew did a wonderful job of getting the job done timely while being considerate of our home. There were a couple of minor things we noticed through the process that needed to be fixed and DJ quickly addressed our concerns with his crew and got every item on our list corrected quickly. When the bathroom was finally completed we were ecstatic about the finished product and the quality of the work that was done. DJ even gave us a thank you card and a thank you gift at the end of the project. Top notch service and quality work. I would highly recommend VetsBuilt for your construction/renovation needs.

My wife and I choose vetsbuilt after getting several bids for our kitchen. They not only gave us a very competitive bid but assured us they could do a great job. They did!  They came in on budget. They were extremely attentive to detail. They completed on time. We highly recommend them and we could not be moe pleased with their work.

We hired Vetsbuilt to come out as a general. Contractor to do painting, install of cabinets, and redesign of cabinets. In addition to that the kitchen counter concrete tops needed to be taken out and new granite tops installed. We needed the use of a plumber, electricians, painters  and carpenter.
Bob Jenkins handled everything. He presented me with a very thorough contract that listed all costs and both the expectations from Vetsbuilt as well as my role in the project. I found this very helpful because this eliminated any surprises.
Bob was diligent, responsive, and easy to contact at any time. If there were any issues they were handled immediately and were followed up within a day. I highly recommend them. If you choose you can contact me by email. [email protected]

Thank you Vetsbuilt
Sheila

I'm writing this review as Bob and his team are finishing my patio roof extension/renovation.  From start to finish, it has been nothing but top-notch.  

From initial quote, to explaining additional cost (which was very reasonable) that needed to be included.  Bob and his partner have been very timely and courteous with all aspects of the project.  I couldn't be happier with end result, and they provided me with other sub's to have more work done in the future.  His price for the job was exceptionally reasonable, and beat quite a few others.  The workmanship has been outstanding.

So don't just give lip service to helping Vets, but actually do the right thing and hire them.  You won't be disappointed.

These guys are great! I had a slider door replaced, with an external wall and doggy door added. DJ kept me up to date throughout the process, was very professional, and friendly. I'm super happy with the final result!

We engaged Vetsbuilt after a disastrous few months with an unlicensed contractor who took a lot of money from us and did very little in return. We called DJ, who promptly came round, assessed what needed to be done, and got his crews to work. In addition to managing his workload, he also went out of his way to recover some marble that had been 'lost' by the previous contractor. At all stages of the process we were kept informed, and everything was clearly laid out in contracts and change orders. What started as a relatively small project took on a whole new scope once we saw how well DJ managed the crews and got the work done. In short we are very happy with the service provided by Vetsbuilt and would not hesitate to recommend them. In the minefield of hiring contractors, I speak from experience in saying that Vetsbuilt are honest, forthright and do excellent work.

Needed 3 bathrooms renovated. These guys got good reviews, thought anyone with military background would at least be responsive.  Wrong. 2 voicemails and 2 emails later, no response. Not a peep.  Crickets.  Called  two other companies and got what I had hoped to get from VetsBuilt- a call within a day or two and a timely appointment for estimates which were in line with my expectations.  Looking to waste some time?  Call these guys

DJ was a rockstar! Recently remodeled my grandfathers house and made the best decision hiring VetsBuilt! Great communication! He was always upfront with any changes that needed to be made! Clean, courteous, and very professional!

I had the pleasure of working with both Bob and DJ Jenkins for a complete renovation of my home (master bedroom addition, new pantry, both bathrooms, kitchen, laundry room, family and living rooms and new yard). From the initial meeting through completion, I found both Bob and DJ to be outstanding general contractors as well as human beings. Since this was the first time I had ever embarked upon such a major project, I was entirely at a loss in terms of how to progress.  Bob and DJ were extremely patient and kind and guided me through the entire process. They both had some wonderful design ideas and set me up with a fantastic architect who planned a master bedroom addition as well as many other much needed updates. DJ especially enjoys the design element and has exquisite taste. He helped me with the product selection ranging from granite to kitchen cabinets to blinds to paint colors. My front and back yards were in sore need of an update and DJ arranged for a fantastic contractor who created a gorgeous yard complete with a circular driveway. Both Bob and DJ are excellent communicators and I was immediately informed of issues or change orders. Of course, there were some glitches as this was an extensive project. What I appreciated was that Bob and DJ took ownership of the various issues and always made it right.
On a side note, DJ Jenkins is also a realtor. He arranged for some minor renovations in my other house and I had an offer within 5 days. He took care of all of the requested repairs from the inspection report. Thanks to his dual roles as a realtor and contractor, he took almost all of the stress out of selling that home.
In short, I had a very positive experience with Vetsbuilt in all respects and am pleased to offer them my highest recommendation.

Had a remodel to do on our kitchen. Would loved to have used these guys for my project. They are in high demand and booked up. They redid the valley areas they work in, so being on the NW side of town was too far away for them to do the work for me. Support the vets!

We began a big remodel on February 1st and It has been a great experience so far. The team Bob has brought together is nothing short of fantastic! He keeps us in the loop on an almost daily basis and, if you can believe it, we are AHEAD of schedule. We have even had 3 neighbors stop us to say how impressed they were with the crew - onsite each morning, not outside taking breaks, and cleaning up each night. I'll post a final review but if you are looking for a recommendation, look no further!

I recently decided to do some work on my house, but didn't really have the time or patience to call several people to do estimates for each separate job - I had worked with Bob through my work, so I called him - he responded almost immediately and we began planning Stucco, paint and windows and doors for my house.  I had some hold ups with my refinancing, but when it finally through Bob was ready to go.  I had the Stucco and Window people at my house within the same week.  The project was a bit drawn out because I ended up buying a custom front door, but the day the door came in, the folks from K&J doors were at my house putting them in, and the following day the stucco guys were here.  He's been to the house several times to check on progress, and he made several special trips, one of which to install a screen door for me.  Bob had realized that the screen was a 2 person job, and brought along a friend who had installed several screens in the past.  Once they unboxed my door, they realized that I had purchased the wrong size door.  Bob packed the door back up, went to Home Depot, returned it,  got the right door and had it hung, all before I got home from work.  Everyone that works with Bob has been professional and so easy to work with.  Bob had the contacts and resources to get things done (even last minute) and always answered my million questions.  I would absolutely recommend VetsBuilt Contracting!

I just had my house remodeled by DJ and have never been more pleased.  The replaced the flooring, repaired the bathroom shower and updated the fireplace.  They were on time, gave great suggestions and the final product looks spectacular.  He knew we were selling our house so that was all taken into consideration.  Love these guys and what they do.  Have already recommend them to all my friends!!

Vetsbuilt recently repaired my patio roof and replaced a water heater. Bob was friendly and agreeable to a few scheduling changes. The estimates he gave were spot on. I would recommend them and use them again.

After interviewing several contractors we were so pleased to have picked this company.  They just finished our 3 bathroom remodels.  His pricing was fair and he always was prompt with follow up.  Loved the tile crew too!   Happy to share my pictures with any potential customers!

VETSBuilt recently did some remodel work on our rental home. We met with Bob and he was knowledgeable and easy to work with.  The home is 30 yrs old and the two bathrooms could not have come out any better.  His tile contractor was 2nd to none, the shower in the master bath and tub in the guest were gutted and tile replaced the old fake marble board.  They are beautiful.  We needed some plumbing work, tile replaced on our hallway and misc. items.  Bob kept us up to date on the progress and he and his contractors were very cognizant of working around our tenant. We could not be happier and will definitely use them in the future.  The only caveat is you must be prepared to purchase and deliver all the materials (i.e. tile, grout, fixtures, toilets, etc.) yourself to the job site - in the end it most likely saves some cash.

I couldn't be happier about finding Bob and VETSBuilt for my construction project. After getting quotes from 3 other contractors, we felt most comfortable with VETSBuilt. A true pleasure to work with, Bob and the team came out quickly, quoted competitively, and most important, performed great work. They kept me informed from start to finish, so I knew exactly what was going on through each phase of the project. The quality and professionalism is second to none. This was no small job, as it included severe damage to first and second floor balconies, stucco, large wooden beams, spiral staircase, flooring and wood rot. They came through for my family and I to get my home back to 100%. Bob and VETSBuilt will be the only home remodel/renovation contractor I use. I sincerely recommend this company. Thanks again Bob and crew!

My husband and I did a lot of research before choosing a contractor to take down our load bearing wall (in between the kitchen and living room) and raise our ceiling up a couple feet. Bob and his team were the most attentive, personable, and professional of everyone we met. They did a great job with the work they did, while finishing the project on time and very close to our estimated budget. We will definitely be using them again when we add on to our home.

I moved to Scottsdale in September from California. I was recently retired, on a meager budget -- but with a dream.  Bob and DJ were recommended by by realtor to help me update my home that I purchased to be near my grandchildren.  I had interviewed several handymen and contractors..... but when I met DJ and Bob, their honesty, integrity, and determination to make my vision a reality for me in the most cost effective way was more than I had hoped for.  
They actually delivered my dream, with all of the above and more.  I could not give anyone more thanks.
I wish that everyone could be as lucky as I to have met them and had them take care of my home as if it were their own.  
They were in touch daily with when they could and would be there and delivered .  They were A+ professional.
Bob, DJ really, really wanted to make my dream and budget work.
The result was was beyond my wildest dreams and I am eternally grateful.
On top of that, I did not know at the beginning , that they were Veterans, hired Veterans and were committed to making the lives of all of us and our Veterans better.
I recommend with all my heart.
Thank you Bob and DJ and all of our Vets that you care for as you did my home.!!

This company truly deserves all 5 stars.  We hired Bob to oversee the remodeling of my mother's entire home, which turned out to be a large project. He was honest and professional from day one, proved himself many times to be worthy of our trust.  Bob showed up on time every time, and did a great job of communicating to us the work in progress via phone videos. He coordinated and managed his hand-picked team of specialists and the project was completed in a timely and professional manner. The job was done right, without cutting corners. It was as though he was remodeling his own home! I will absolutely call Bob with VETSBuilt for any future project.

DJ is a great guy to do business with. I am one of the his contractors and it's comforting to see another company that strives for customer service and satisfaction just as much as I do . He's a pleasure to work with, keeps constant communication, and will make sure the job gets done RIGHT. I wish everyone I did work for was as trustworthy and reliable as DJ

I trust our Vets before I found them.  I am happy to tell Yelp viewers that they proved our Vets are the most efficient and organized group.  I live in CA and take care my dad's property in AZ.  Because I am not in the area, I have been taken advantage of by bad contractors.  I finally had Bob help me with some serious issues.  I am so blessed to have chosen this crew.  I still have more unresolved projects that I will be trusting them with. They have been very reliable and shown great care if the work they have done.

We contracted our remodel project of a 1950s vintage central Phoenix home with VETSBuilt Contracting. The entire project was well executed from the beginning. They were also the most responsive business during the initial bidding. DJ and his team of experts accomplished work that included electrical upgrades, plumbing upgrades, complete flooring and bathroom tile upgrades, and drywall work. The team held to schedule commitments and executed work in a professional way. The Quality of Workmanship from each area of trade was accomplished flawlessly. We will use DJ and his team again as we see them as trusted/professional partners that provide great workmanship, a fair market price, and a schedule you can count on. Special thanks to Sergio for stellar tile work, Jay for super electrical upgrades that brought convenience to the property, and Daryl for plumbing upgrades that addressed issues and  modernized the home.