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Called twice and sent a text for a question about completed work and another project. No response. Not sure why and not thrilled about it.

We've used this company on three different installs/repairs. The first was an install of a new Trane A/C unit on our primary residence. Although we had issues with the install everything was finished to our satisfaction and at a price we felt was fair and reasonable.

The second time we used them was for service on one of our rental properties. We were in a position of needing some one on short notice and they were able to respond in a timely manner. The unit was fixed and the bill was provided. No breakdown in labor or parts charges was provided and we  felt the charges were excessive but we weren't in a position to shop it around and we paid it.

The third time we used them consisted of 5 different visits for the same issue. The first call in 12/2021 when the heat started intermittently failing at our primary residence. The Trane unit that they installed was only two years old and under warranty. We were charged 89.00 service call fee and no problem was identified because they couldn't get a fault code. Service tech showed me how to read the fault lights on the unit and said to call when we had a fault code.

The unit started failing again with the same problem in 11/2022. I went on the roof and video captured the fault lights per the prior technicians directions. We placed another service call and paid another 89.00 to be told we didn't have sufficient gas pressure and call SW Gas. Called SW gas and they checked pressure. Everything good on the gas side. Unit continued to fail.

Service call made and tech says everything is working and no problem found. Unit works for two days and fails again.

Service call made and tech says it's probably gas valve on unit. Gas valve is under warranty but labor isn't. They order gas valve, can't quote labor price. Heat still not fixed.

They return two days later and replace gas valve. We get a bill for an additional payment of $370.00 (We already paid the two $89.00 service fees) but they won't provide detail for what we're being charged. We had requested the same detail at the time they ordered the part but they wouldn't provide the breakdown on any of the labor charges but told us they would provide it in the final invoice. Tech would not give us a detail of the charges at the final invoice and we were told to call the office and were forced to pay the bill without the detail. They continued to push back and would not give us a detailed invoice showing the labor and warranty parts processing fees until we threatened to charge the bill back to American Express.

When we received the final detail of charges we realized we had been grossly overcharged with added fees. I believe that their business and billing practices are deceptive and probably in violation of their warranty services agreement with Trane, the manufacturer of our a/c unit. We will also be following up with Trane and provide them feedback about warranty work being done by Mason.

It took almost a year, five service calls, two service charges totaling $178 and an additional payment of $370.00 to fix our heat under warranty. We've never been opposed to paying a premium for services provided in a timely, efficient manner.  We do not feel that the total of $548.00 paid in labor/service charges or the time it took met that criteria and we will no longer use them for service or replacement on any of our properties.

Potential customers of this contractor should use caution and be wary of how they do business.

It disappoints me I have to write this review. I wanted to hire this group because I'm remodeling the house that my dad (Vietnam vet) left to me. I know it would make him proud to have vets work on our house. I also saw the positive reviews and posted response times which made me even more excited.  Unfortunately, I have submitted their online form to get a quote (a week ago) AND I have called and left a voicemail (Saturday) but noone has contacted me.

They are very professional, courteous, knowledgeable and prompt.  They installed our new dishwasher, stove and kitchen water fixture and everything works great.  I would not hesitate to use them again.

I just had a meeting with Johnson Power, they identified my needs, brought up potential issues with my underground landscaping power wires and lights. Finally the electrician found and addressed a safety issue on the spot!

Excellent electrical servicing by two pros-Mark the owner and Brad his assistant. They did multiple jobs for us including the addition of two new interior electrical outlets and new outside service for a Ring Floodcam. They  also troubleshooted an electrical non working switch and also installed a new MBR ceiling fan.
Reliable, friendly and quick response make this company one of the best I have ever dealt with! 5 Stars!

Great service today.  Electric to my refrigerator was out.  They dropped everything and fixed the problem and more quickly and efficiently!

A couple panel change jobs. More to come. Jason and company is ready for the job. Will not disappoint.

Adam an his crew do excellent work. They showed up when they said and knocked the job out quickly with good quality work. Very happy.

Very responsive and professional.  Great price and showed up within a few days.

Alan is a nice guy. Charged a fair price and was on time! Everything was done that was discussed and they cleaned up as they went. Give him a call, you will be happy.

We just bought a house that needed quite a lot of electrical work. Byler Electric was recommended to me. Dan is super nice and I totally recommend his company, and his crew they were awesome. This company,and Dan for sure, will be my go to electrician.

I need a outlet put in my garage. I called Micor and Ronnie called me back a little while later. He came to give me an estimate very quickly and were reasonable. After my esitimate, he did the work immediately. If you mention yelp, you get a little discount. I would highly recommend this company.

Rex from RJC was great.  On time, had good advice, fixed the issue, and had a very fair price!   Extremely happy.

Great service, very professional.  We called them for a quick repair to a light via recommendations on a local neighborhood Web community, and later realized that the company had wired our whole house built 12 years ago.  These guys are stable, fair, and know what they are doing.

It's hard to find a good electrician, one that doesn't shy away from doing the job right and not cutting corners. Garrett is a class act and a great electrician. I own a 50 year old home and he helped me bring it up to speed and did a great job!

WARNING!!!  If I could give less than one star I would, but to leave a review you have to give at least one!  Got a quote from CastleGate for my TESLA home charger install, was happy with it, so signed a contract with them.  All of that happened three weeks ago.  After MULTIPLE attempts over the last three weeks to schedule the work by calling not only the office, but the technicians direct cell phone, and MULTIPLE messages left on BOTH voicemail systems all have been unanswered!    Pathetic CUSTOMER SERVICE which is extremely uncommon for a TESLA approved vendor.  They need to be removed from TESLA's electrician list.  I am contacting TESLA next!
Use anyone else on the list!!!

I called with a landscape lighting issue.  A tech was here in 2 days and took care of everything with only a trip charge.

Victor and his Crew Did a GREAT job re-wiring my Pool Pumps and fixing MY AC unit.  Very knowledgeable and able to think on their feet as the Pool Pump Wiring was not an easy job.  They qouted me a price and stuck to it even when it didn't work the first attempt. Second attempt was great and inovative. They think out of the Box to get the job done.  I would HIGHLY recommend them for your Electrical/Air Conditioning needs.  Hope will be the first I call next time I need service done.  Thanks Victor!

Way too expensive.  In a bind and paid $750 to replace shower valve and replace bearings in a garbage disposal.  Outrageous.  The repairman, Ricardo was great, knowledgeable  and repaired everything.  Just not happy with the price.  Will not use again.