Best Businesses in Arizona

Couldn't be happier.  I ordered some used sunpower x21-335-blk solar panels from SanTan Solar.  They shipped my 30 panels on two pallets, and they arrived safely and well packed.  Panels had small pink foam squares between the panels.  Each pallet was wrapped in shipping plastic.  Panels themselves had a few scratches on the outside, as I expected, and some of the panels look very slightly dirty both outside and below glass.  Voltages checked out fine.  I put the panels up with enphase iq7x micro inverters, iron ridge racking, and now I have an extremely performant system generating more electricity than I need.  All of the panels are working even better than expected.  The pure black color of the panels is an added bonus as they look great.  Only downside is that SanTan doesn't have any more of these in stock.

Fast response and was $300 lower than other companies. Will definitely use for any other plumbing issues.

The (new) GE water heater went out and GE had to get one of their contractors out to replace the element that had apparently failed. I was lucky enough to have had Mr. John Gilchrist be assigned my ticket. John came out on a Saturday and remedied the problem quickly and professionally. John was fantastic, he communicated clearly and in laymen terms what the problem was. I feel very comfortable referring Mr. Gilchrist to any of my fellow Yelpers for any of their plumbing issues!

Outstanding! Very professional, and we have already saved money on our SRP bill after the first month of making the recommended "fixes"!!

Recommendation - AZ Solar Concepts Makes Going SOLAR Easy with SRP!

Finding a reputable and ethical solar company is hard. There are lots of solar marketing companies that do nothing more than hand your data off to anyone that will pay for it.   I hope this post will help save you some time and aggravation.

From the very beginning, AZ Solar Concepts was super easy to work with.  AZ Solar Concepts is an SRP Preferred Solar Installer, which I think says a lot.  Our Solar Consultant, Rick Brittain was very knowledgeable about solar and SRP and did a great job in designing a custom solar system for our home.   He explained important information about SRP, the pros and cons of solar purchase and finance and explained how solar actually did make sense for our family and our home.  From great communication and follow-through, to quality equipment and great pricing options, to friendly staff and a turn-key process...we highly recommend Arizona Solar Concepts.

Call Rick Brittain...he'll take good care of you.  """""

Unworthy of giving this installer even a 1. Terrible customer service. Did not finish project as promised. Made us pay up front. Did not keep his promises. I would NEVER recommend this service to anyone.

Moved in to a new home. Ac unit was over 20 years old and so we decided to get solar and a new ac unit with this company. Presentation was amazing and even throughout all our issues the salesman has been the most help out of everyone in this organization. So kudos to Alessandro for all his help. Solar install happened quickly after revising plan as what they originally for amount of panels did not fit on roof. Communication was great up to that point. Ac instal happened quickly and seemed to be no major issues. Few weeks later our ac unit goes out during the summer. Took a lot of call back and forth to finally get it fixed after 11 days. Fast forward a month later and now my ac unit is leaking from our attic damaging many walls in my house. Pictures included. This initial contact for the leak was on August 17 my birthday and had visitors from out of town. Now we are in November and I have not been able to reach the hvac team about my repairs. Do not trust these guys.

After blowing me off for months and another $435 APS bill for winter he calls me a mofo and tells me to find someone else. Incompetent and not trust worthy. Got paid and disappeared.

The install process was terrible. Panels left in my backyard for days collecting dust. I was told it should have taken 2 days well it actually took a little over two weeks. Still has not been approved by Wattsup Solar. My panels have been installed for a month now and I still can not use them. The worst part for me was overhearing the workers talk about how the were not going to seal the holes on my roof because the company did not want to pay them their wages. Wow! What a sorry excuse for a "company."

Do not ever do your solar with this company. Their customer service is lousy. They took 11 months to install my solar. The agreed to pay for my electric bill because of the delay only to send me a check that bounced.  They still have not finished the project and it will soon be a year.

If anyone wants a company that doesn't know what they're doing choose this one. If someone wants a company that doesn't follow through with their promises of getting things done and installed in a timely manner come here if anyone wants a company that is absolutely going to tell you everything to shut you up and not get things done Pay this company. This company is a scam. This company doesn't have any value of any sort. This company has made me wait about a year to even get things done and now I'm just finally getting everything installed after I had to file a complaint through the contractors board to even get them to move and do what they're supposed to do. anyone that post anything positive at this company is probably an employee trying to make the company look good. This company, especially lerril is awful. I don't know why anyone would want to choose this company after the things that I know now, so I am trying to warn everybody out there.

I contacted Edmundo with I Am Solar and made an appointment for a Saturday.  I was talking to several companies checking out prices and promotions if any. Edmundo didn't respond to my text asking questions about his company, nor did he confirm our Saturday appointment.  So 10 minutes before our appointment I text again and was told he was on his way. Well needless to say he never showed up but he did send someone else without any notification and he was very late.
His name is Max, he did do a great representation but I  didn't go with this company for several reasons, 1. Edmundo didn't respond to my text letting me know if he was even going to show up. Then he did respond said he'd be there and he never did show up somebody else showed up and nobody let me know that there was a change.
2. I am big on customer service very big and that pretty much proved to me he was too busy doing whatever he was doing to respond to a potential customer.
3. When I let them know that I was not going to go with them and the reasons why I wasn't going to go with them both Max and Edmundo called me childish and I believe even once stupid because I chose not to go with them because their customer service sucks and their prices were higher.

As childish as they might think it is when you tell somebody customer service is an extremely big thing for you to choose a company and they give you lousy customer service and then call you childish doesn't sense to me. Badmouth your potential customers and expect them to go with you. Glad I didn't use them.

Bonnie

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