Best Businesses in Arizona

These people are great. We recieved personal service. They helped design our solar kit from the ground up. We had designed and asked for a kit that was twice as large as we needed. They looked at our needs and scaled it accordingly. The people were friendly and enthusiastic righ down to the people who loaded the equipment in our rig.

Great Job Guys and Gals

Fast response and was $300 lower than other companies. Will definitely use for any other plumbing issues.

The (new) GE water heater went out and GE had to get one of their contractors out to replace the element that had apparently failed. I was lucky enough to have had Mr. John Gilchrist be assigned my ticket. John came out on a Saturday and remedied the problem quickly and professionally. John was fantastic, he communicated clearly and in laymen terms what the problem was. I feel very comfortable referring Mr. Gilchrist to any of my fellow Yelpers for any of their plumbing issues!

Outstanding! Very professional, and we have already saved money on our SRP bill after the first month of making the recommended "fixes"!!

I still have not heard anything back from anybody. AZ Solar Concepts is a scam. You will call them and the office is always closed. It's funny how the owner only comments on 5 star reviews, but won't reach back out to my several attempts at trying to make contact. BEWARE!!!!!!!!

Unworthy of giving this installer even a 1. Terrible customer service. Did not finish project as promised. Made us pay up front. Did not keep his promises. I would NEVER recommend this service to anyone.

We just failed the SRP inspection for the second time due to incompetence of Sunup.  They lie, fail to communicate, and are just plain clueless.  We paid over $44k cash months ago and still have zero benefit from our solar system because of faulty installation issues caused by the incompetence of this company.  Our next step will be to ask SRP to take them off their recommended list.  We are also considering suing for damages.

After blowing me off for months and another $435 APS bill for winter he calls me a mofo and tells me to find someone else. Incompetent and not trust worthy. Got paid and disappeared.

The install process was terrible. Panels left in my backyard for days collecting dust. I was told it should have taken 2 days well it actually took a little over two weeks. Still has not been approved by Wattsup Solar. My panels have been installed for a month now and I still can not use them. The worst part for me was overhearing the workers talk about how the were not going to seal the holes on my roof because the company did not want to pay them their wages. Wow! What a sorry excuse for a "company."

ZERO STARS!!! Just watched the owner, Michael Fricker taken away in Court in handcuffs finally. He will be sentenced on Thursday for deceiving customers, fraud and theft.   Hurrah!!!

This is a Zero star review.
SCAM STAY FAR AWAY!!!!

We started this contract in October. We were told 30 to 45 days and the system would be install and here we are at the end of April . We have been paying for a system for 4 months that we do not have.. They never answer the phone and do not give any updates. We are trying to close this contract and looks like we are going to have to seek legal counsel because the finance company's continues to allow them to say they are going to do the project and yet they have not contacted  us. They originally blamed TEP for the delay saying they were waiting for approval which was not accurate as i called TEP and the first app was denied and they had been waiting over a month for them to resubmit the application.. . Apparently they can not even keep employees as the project manager  who had recently started when he contacted around the beginning of March and assured us he would be in contact every 3 days until completion which did not happen is no longer with this company. This has been the biggest headache and its getting ridiculous that you can take someone's money and not delivered promised services. We were also promised $1000 from our sales guy after install for going with company so don't let the money they also seem to say they will throw at you get you either .

We will not accept the system should it decide to show up at the door one day because this company has proven over and over its complete lack
of professionalism or communication with its clients. These reviews are real especially when we are all having the same situation.

The five star reviews from employees should not even be allowed in the rating as this is not about employment its about services being provided to people who pay you.

I contacted Edmundo with I Am Solar and made an appointment for a Saturday.  I was talking to several companies checking out prices and promotions if any. Edmundo didn't respond to my text asking questions about his company, nor did he confirm our Saturday appointment.  So 10 minutes before our appointment I text again and was told he was on his way. Well needless to say he never showed up but he did send someone else without any notification and he was very late.
His name is Max, he did do a great representation but I  didn't go with this company for several reasons, 1. Edmundo didn't respond to my text letting me know if he was even going to show up. Then he did respond said he'd be there and he never did show up somebody else showed up and nobody let me know that there was a change.
2. I am big on customer service very big and that pretty much proved to me he was too busy doing whatever he was doing to respond to a potential customer.
3. When I let them know that I was not going to go with them and the reasons why I wasn't going to go with them both Max and Edmundo called me childish and I believe even once stupid because I chose not to go with them because their customer service sucks and their prices were higher.

As childish as they might think it is when you tell somebody customer service is an extremely big thing for you to choose a company and they give you lousy customer service and then call you childish doesn't sense to me. Badmouth your potential customers and expect them to go with you. Glad I didn't use them.

Bonnie

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