Best Businesses in Arizona

Do you want to pay $300 per panel, or does $50.00 sound better? As a ham radio operator, I was looking for a system to get my radios off of the grid. Other Ham's had talked about what a deal the blemished and second hand panels were at SanTan Solar. It was quite a drive from the west valley, but sounded like fun, so away I went. I wasn't sure what to expect, but upon arrival, this place is huge! The showroom itself, is fairly small and has quite a few cubicles with salesman helping customers. While waiting, I browsed the displays of panels, controllers, etc. Quite the candy store for me!

After a few minutes, I was approached by Austin who said he would help me. He explained my options and so I selected panels with snail trail blemishes. I was told that the blemishes did not affect performance, so this would be a good choice. It didn't take long and I had a few panels and some connectors. After I completed the purchase, I was directed to the back of the warehouse where I was told that I would be called when the panels were ready. They were quite busy, so it took about 20 or so minutes for the panels to come out. They were used but seemed in good condition with only minor blemishes.

It was a trip, but worth it. While waiting for my panels, I spoke with a few other people, that all had come from a distance as well. This is certainly a good endorsement for the value. I definitely recommend looking into SanTan Solar if you are looking to do-it-youself, before spending a fortune elsewhere. For me, it was an awesome option!

Fast response and was $300 lower than other companies. Will definitely use for any other plumbing issues.

The (new) GE water heater went out and GE had to get one of their contractors out to replace the element that had apparently failed. I was lucky enough to have had Mr. John Gilchrist be assigned my ticket. John came out on a Saturday and remedied the problem quickly and professionally. John was fantastic, he communicated clearly and in laymen terms what the problem was. I feel very comfortable referring Mr. Gilchrist to any of my fellow Yelpers for any of their plumbing issues!

Outstanding! Very professional, and we have already saved money on our SRP bill after the first month of making the recommended "fixes"!!

I still have not heard anything back from anybody. AZ Solar Concepts is a scam. You will call them and the office is always closed. It's funny how the owner only comments on 5 star reviews, but won't reach back out to my several attempts at trying to make contact. BEWARE!!!!!!!!

Unworthy of giving this installer even a 1. Terrible customer service. Did not finish project as promised. Made us pay up front. Did not keep his promises. I would NEVER recommend this service to anyone.

Update as of 4/23/22
Received a call from Benjamin the day I wrote this initial review he promptly responded and let me know he was going to review my account information and would get back to me within a week. I have never received a call back and have left multiple messages over the last couple of months and sent a message via Yelp with no answer. I was excited about solar and during the initial sale they were helpful and routinely stated how it's a long term relationship we don't just sell you something and you never hear from us again. I don't usually write reviews but felt this one was important to share for awareness as solar is a financial investment so pretty disappointing to pay for solar and continue to have to pay APS bills every month that are over $100.

After blowing me off for months and another $435 APS bill for winter he calls me a mofo and tells me to find someone else. Incompetent and not trust worthy. Got paid and disappeared.

The install process was terrible. Panels left in my backyard for days collecting dust. I was told it should have taken 2 days well it actually took a little over two weeks. Still has not been approved by Wattsup Solar. My panels have been installed for a month now and I still can not use them. The worst part for me was overhearing the workers talk about how the were not going to seal the holes on my roof because the company did not want to pay them their wages. Wow! What a sorry excuse for a "company."

Do not ever do your solar with this company. Their customer service is lousy. They took 11 months to install my solar. The agreed to pay for my electric bill because of the delay only to send me a check that bounced.  They still have not finished the project and it will soon be a year.

The jet solar team was very friendly and knowledgeable. They finished my install quickly and were very professional. I've recommended all my friends and family to Jet Solar. I am excited to say I have found my solar company for life!

I contacted Edmundo with I Am Solar and made an appointment for a Saturday.  I was talking to several companies checking out prices and promotions if any. Edmundo didn't respond to my text asking questions about his company, nor did he confirm our Saturday appointment.  So 10 minutes before our appointment I text again and was told he was on his way. Well needless to say he never showed up but he did send someone else without any notification and he was very late.
His name is Max, he did do a great representation but I  didn't go with this company for several reasons, 1. Edmundo didn't respond to my text letting me know if he was even going to show up. Then he did respond said he'd be there and he never did show up somebody else showed up and nobody let me know that there was a change.
2. I am big on customer service very big and that pretty much proved to me he was too busy doing whatever he was doing to respond to a potential customer.
3. When I let them know that I was not going to go with them and the reasons why I wasn't going to go with them both Max and Edmundo called me childish and I believe even once stupid because I chose not to go with them because their customer service sucks and their prices were higher.

As childish as they might think it is when you tell somebody customer service is an extremely big thing for you to choose a company and they give you lousy customer service and then call you childish doesn't sense to me. Badmouth your potential customers and expect them to go with you. Glad I didn't use them.

Bonnie

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