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Working with Semper Solaris was a pleasure. Dennis walked us through all our options for the system. He made everything very understandable and let us know what to expect every step of the way. The rest of the Semper Solaris team also communicated very well and kept us updated on the project. They handled all the paperwork and made the entire process very simple.Thank you Dennis and the Semper Solaris team!

As a techie who is HVAC savvy, I was impressed when Dave the sales representative arrived at my house to do his estimate. He spent 3 hours taking measurements, crawling in the attic, and running tests. He was the only Rep out of the 3 estimates I received to take this much time and effort. Then he took all his data back to the office and crunched the numbers before returning with his estimate which was significantly higher than his competition. He recommended higher end equipment with a 10 year warranty on parts and labor.  We set an appointment for the following week and when the installers arrived, they went right to work putting down heavy runners to protect my carpet, and got straight to work removing my old equipment. The house was just beginning to cool down as my wife returned from work. The installers were both friendly and knowledgeable, and it was a joy having them in my house. Dave also made sure that I got the forms for the rebates from my electric company. They were terrific!

I just want to thank Sam and his co-worker for the great job of installing the bird guard around our new solar system. Sam showed me the material used and how it is attached to the solar system. He also showed me before and after pictures of a bird nest they had to remove before installing the bird guard. They cleaned up everything before leaving. I would recommend Solar Restore. Thanks again Sam.

Mid July 2018, we signed up for a solar system with Nergy Solar via rep Bill Stark.  Bill was a smooth talker and made lots of promises - it seemed like a no brainer to buy into solar.  (But now we know why he pushed for us to give him a 5 star rating on Google pages immediately following contract signing - we never heard from him after all the issues began - I am now updating my review)!  Since that time there have been so many hiccups, delays and mis- or non-communications it has become ridiculous.  And as I share this I see I am not the only one with major issues with this company.  The following is just a synopsis of my experience.  Communication with them has been confusing and appalling, for lack of better words.  So in short, don't deal with this company.  For the longer version, read on.

First, we signed up for the energy saving insulation package (which was several thousand $ extra - our first mistake), which was supposed to have x number of items included.  We did not receive them all.  It took several months talking to several people in the company before they finally agreed to reimburse a very small amount to us for our "inconvenience."  Second, the site surveyors were NO-Shows TWICE!  And we was told it was a miscommunication on our part!  During the survey, we found out that the amount of energy the battery would hold would not be enough to run our AC through the night - we would actually end up on the grid before sunrise.  (Bill said our solar/battery would take care of everything except APS mandatory fees).  To clarify this, we were directed to speak with James.  James explained what the battery was actually for was to get us through the APS "peak" time.  So basically our battery would only last til about 8pm then we'd be on the grid all night.  Additionally, our AC would not be connected to the emergency power should there be an outage.  So in short, Bill LIED about multiple points we believe to get us to sign a contract.  When we told him what Bill had promised, he directed us to Bill's boss Keith.  We never heard from Keith, even after mentioning this issue to Val and Alex and a third person (don't recall his name).  They all basically said we must not have understood what Bill was explaining.  No, there were 3 of us in the room when Bill gave us his spiel and answered our questions; he lied to us.

Next, it took over 4 months to get the panels installed.  After that, while waiting for the battery, we mentioned to at least 3 different people that Bill said we would need an upgraded electrical panel installed (ours is the 1979 original).  All 3 of them told us that the "Master Electricians" looked at the photos the rep took and the panel was fine.  The battery installers arrived, worked all day, but couldn't finish because they did not have the correct fuse for the panel due to our panel being OLD (this tells us no one looked at the photos or they would have known which fuse to bring).  They had to return another day after obtaining the necessary fuse to finish installation.  Then there was another "miscommunication" regarding the city inspector appointment.  Betty said it could take a few weeks; when Alex called to confirm the date we informed him Betty never called with a date.  The next day (Dec 7) he texted stating there was no appointment.  It took til 12/21 to get the inspection.  And it FAILED because we need an upgraded panel!  We are STILL waiting for that to happen.  In the meantime, the payments have come due starting Jan 7, 2019 (we were told we would not pay a dime until the system is up and running).  Another false statement.  Now we are paying a solar bill AND the full APS charges.  Since Dec 27 we have left voice and text messages with some of the numbers we have for Nergy Solutions and no response!  That is what prompted us to start filing complaints and reviews hoping for a resolution.

They are very informative and answered all of my questions. I was notified of all the steps in the process and the equipment was installed in a timely manner. Great company!

Custom Home Services did exactly what they promised. Fast, Efficient, and the best value in the valley. Would highly recommend to anyone looking to save money on your energy bill.

Came out for an emergency situation and had it fixed within a couple hours whereas no one else would answer our calls.

Recently I had a solar energy system installed on my home in Scottsdale AZ.  I had debated whether to proceed with this investment for a number of years.  As I was planned to purchase my system, my greatest concern was whether the payback period justified the upfront cash outlay.  Over the years, I interviewed a number of solar contractors as to the optimum size and costs to satisfy my needs.  Over this  period,  I kept going back to Southface Solar Electric Company because I felt that they had an interest in me and were not just trying to sell me a solar system, .  They patiently answered all my questions and developed any number of different options based on various Kwh output and projected my return on investment. Southface offered the highest quality equipment available at a very competitive price .  Once I had finally decided to pull the trigger, they designed the entire system, submitted all of the needed documentation, worked closely with me to insure that my installation was completed on time and followed to insure it was operating to my sanctification.  .All of their personnel that I came in contact with were extremely professional.   I have no hesitation in recommending Southface to anyone interested in having a quality organization,, capable of providing first rate service, install your solar system.

We keep coming back! This is our 3rd time.

This is our 3rd time working with D&R Family RV. I guess when you keep getting top-notch service  from friendly folks, you want more. The previous year, Shane at D&R put in our entire solar system and other maintenance. We were impressed with how many things they are able to do.

Located in an industrial part of Glendale AZ across the street from the Police Dept, we felt very safe living and working in their gated compound, parked under a huge carport (RVport?) with 50amp service for 3 nights while Shane, and Ron the owner, whittled down our list of repairs and upgrades that I sent them in advance.

In addition to adding 17% more solar capacity to the roof, D&R installed Guardian Plates for our superslide floor that was starting to go bad, did some sticky refrigerator repair making our icemaker work for the first time since we bought our used coach, finding a propane leak that was giving us warnings, and replacing the 12 year old TV with a modern Smart TV. All with an eye on quality, and making it look great. They also cleaned out the outdated electronics wiring mess and got our antenna and cable working!

Shane is a great guy and cares about taking care of you. He has so much pride in his work, and it shows. Ron, the owner, has been customizing RVs since the 80s and was a pioneer in RV solar going back to the 90s. We met Ron after he was the Solar keynote speaker at an Escapees rally, and he did a couple of customizations to our then 5th Wheel. Ron knows more about complicated gas/electric refrigerators than the last 4 RV repair center "experts" who never quite got it right and left us with a constant "Ck LP" warning that was haunting through boondocking. Ron isolated the issue quickly.

If you're wanting to upgrade your rig with complete solar, or replace your entertainment system, or almost anything related to your RV (except for diesel or oil change stuff), you must make an appointment with D&R Family RV.

Excellent Company with some of the best installers around.  Made the process simple, quick and efficient.  Love my new system and the savings!

My solar system was purchased and installed by a competitor of PEP Solar. The original vendor of our solar system jerked us around for more than 7 months when trying to get them to remove and reinstall our system to allow us to repair our roof due to issues unrelated to the solar installation. The original installer finally responded with a quote that was extremely high. I approached numerous solar companies trying to get assistance and finally found PEP Solar. Not only did PEP Solar respond immediately but their quote was half of all competing bids.

During my search for help I checked with the BBB and Registrar of Contractors and discovered PEP Solar has been in business for years and has a great track record.

if I could give PEP Solar 10 Stars I would. First off, since they did not sell or install the system they insisted I notify the original company to let them know the removal and reinstallation would be completed by PEP Solar. They then worked with our roofer to ensure we had our solar system removed and reinstalled on dates as promised. Their team was professional and wasted no time in completing their work. I doubt I'll need more work on my solar system but if I do I will NOT be using the original company who designed and installed it but I WILL use PEP Solar if the need arises. Bottom line, if you're planning on installing a solar system give these guys a shot.

We were installing a new metal roof but before we could out solar panels for the pool needed to be removed. That is the only part of the project that went good.
Excuse after Excuse and than four months of no contact they finally finished in November.  I with held final payment just like they withheld communication and install for four months. Plan was to make them wait as long as I had to. They called, emailed and texted me daily, sometimes all three. My only downside was the first payment was on file so they just charged the final payment to the same card.
Do Not have anything to do with this company.
When you are only after the Greenbacks  you will lie, cheat and destroy,  it's a pity for their employees who just have a job to do. An attorney cost money which I do not have so I am using my right to free speech.

Nothing but a nightmare! We had our roof replaced and the solar panels removed and replaced by one of their approved contractors. Then the approved electrician came and hooked everything back up again. BUT NOTHING IS WORKING NOW! Is it Sunrun's fault, the contractor, the electrician? And probably the worst thing about Sunrun is that in customer service, NO ONE SPEAKS ENGLISH. Even that chat is by someone with extremely limited English skills.

Run from this company, they will lie, cheat and steal your money, that's what they're great at nothing else. Run Run Run and fast from them for your mental well being !!

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