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Working with Semper Solaris was a pleasure. Dennis walked us through all our options for the system. He made everything very understandable and let us know what to expect every step of the way. The rest of the Semper Solaris team also communicated very well and kept us updated on the project. They handled all the paperwork and made the entire process very simple.Thank you Dennis and the Semper Solaris team!

As a techie who is HVAC savvy, I was impressed when Dave the sales representative arrived at my house to do his estimate. He spent 3 hours taking measurements, crawling in the attic, and running tests. He was the only Rep out of the 3 estimates I received to take this much time and effort. Then he took all his data back to the office and crunched the numbers before returning with his estimate which was significantly higher than his competition. He recommended higher end equipment with a 10 year warranty on parts and labor.  We set an appointment for the following week and when the installers arrived, they went right to work putting down heavy runners to protect my carpet, and got straight to work removing my old equipment. The house was just beginning to cool down as my wife returned from work. The installers were both friendly and knowledgeable, and it was a joy having them in my house. Dave also made sure that I got the forms for the rebates from my electric company. They were terrific!

I just want to thank Sam and his co-worker for the great job of installing the bird guard around our new solar system. Sam showed me the material used and how it is attached to the solar system. He also showed me before and after pictures of a bird nest they had to remove before installing the bird guard. They cleaned up everything before leaving. I would recommend Solar Restore. Thanks again Sam.

Mid July 2018, we signed up for a solar system with Nergy Solar via rep Bill Stark.  Bill was a smooth talker and made lots of promises - it seemed like a no brainer to buy into solar.  (But now we know why he pushed for us to give him a 5 star rating on Google pages immediately following contract signing - we never heard from him after all the issues began - I am now updating my review)!  Since that time there have been so many hiccups, delays and mis- or non-communications it has become ridiculous.  And as I share this I see I am not the only one with major issues with this company.  The following is just a synopsis of my experience.  Communication with them has been confusing and appalling, for lack of better words.  So in short, don't deal with this company.  For the longer version, read on.

First, we signed up for the energy saving insulation package (which was several thousand $ extra - our first mistake), which was supposed to have x number of items included.  We did not receive them all.  It took several months talking to several people in the company before they finally agreed to reimburse a very small amount to us for our "inconvenience."  Second, the site surveyors were NO-Shows TWICE!  And we was told it was a miscommunication on our part!  During the survey, we found out that the amount of energy the battery would hold would not be enough to run our AC through the night - we would actually end up on the grid before sunrise.  (Bill said our solar/battery would take care of everything except APS mandatory fees).  To clarify this, we were directed to speak with James.  James explained what the battery was actually for was to get us through the APS "peak" time.  So basically our battery would only last til about 8pm then we'd be on the grid all night.  Additionally, our AC would not be connected to the emergency power should there be an outage.  So in short, Bill LIED about multiple points we believe to get us to sign a contract.  When we told him what Bill had promised, he directed us to Bill's boss Keith.  We never heard from Keith, even after mentioning this issue to Val and Alex and a third person (don't recall his name).  They all basically said we must not have understood what Bill was explaining.  No, there were 3 of us in the room when Bill gave us his spiel and answered our questions; he lied to us.

Next, it took over 4 months to get the panels installed.  After that, while waiting for the battery, we mentioned to at least 3 different people that Bill said we would need an upgraded electrical panel installed (ours is the 1979 original).  All 3 of them told us that the "Master Electricians" looked at the photos the rep took and the panel was fine.  The battery installers arrived, worked all day, but couldn't finish because they did not have the correct fuse for the panel due to our panel being OLD (this tells us no one looked at the photos or they would have known which fuse to bring).  They had to return another day after obtaining the necessary fuse to finish installation.  Then there was another "miscommunication" regarding the city inspector appointment.  Betty said it could take a few weeks; when Alex called to confirm the date we informed him Betty never called with a date.  The next day (Dec 7) he texted stating there was no appointment.  It took til 12/21 to get the inspection.  And it FAILED because we need an upgraded panel!  We are STILL waiting for that to happen.  In the meantime, the payments have come due starting Jan 7, 2019 (we were told we would not pay a dime until the system is up and running).  Another false statement.  Now we are paying a solar bill AND the full APS charges.  Since Dec 27 we have left voice and text messages with some of the numbers we have for Nergy Solutions and no response!  That is what prompted us to start filing complaints and reviews hoping for a resolution.

I'm so happy with Cheetah solar.. Worked with Raymond and was very informative he answered all my questions and had responded to all my texts and emails. Very professional and would highly recommend them!

They seem to be out of business, so perhaps the review is a moot point.  However, the slick presentation of the salesperson (who is no longer with the company) did not result in a good overall experience for me.  I was promised that electricity purchased from APS would be at a flat rate of .09 per kWh, and I would sell electricity back to APS at a flat rate of .12 per kWh.  I knew it was probably BS at the time, and I repeatedly asked if that was accurate.  They assured me it was.  And...no.  I'm on a standard time-of-use plan.

I consider this purchase to have been a major financial blunder on my part.  I bought the whole package, when I should have just bought solar directly with competitive quotes from multiple vendors.  I should have also first addressed the root cause of my high electric bill - inefficient, old air conditioners.  Now I've got to pay this huge loan off, and I am replacing the AC units on top of that.

Getting the ducts sealed was great, but it's kinda dumb that they don't CLEAN the ducts before sealing them.  The Nest thermostats will not be compatible with my new AC units.  Two of the Philips HUE bulbs have failed, and should be under warranty but I don't have a receipt that lists the date I purchased them.  Extra attic insulation is great, but that's an easy project I could have done myself.

They put two holes in our ceiling and took them almost 2 months to fix the damage, when asked for some compensation for having to clean all our clothes for two days that were cover in insulation, and all the hassle they put us through they gave us $100 off the $32000 bill and wanted us to pay over their web site that charges 2.9 percent for using the card.
Management could not even call me, they had their billing department do all the calls. Oh they also told my wife that they feel we have been compensated because they fixed their damage they did.

Great company to work for just make sure that before you get your sign on bonus they have a chat with you about what you need to do for that they didn't do that with me and I got cheated out of my $500 sign on bonus which I was very furious about they don't pay you drive time or overtime the staffing is amazing they're great people they pay for your schooling which is great but as far as working for them I don't think I would recommend it or make sure you have tons of solar experience before you do

Admittedly, we went into our solar install with limited knowledge after getting a lot fo (unsolicited) advice from well-meaning people who had a far better understanding of Ohms and amps and gigawatts than we did. Ron was fantastic at answering all of our {annoying, newbie} questions and ensuring we knew exactly what we were getting prior to a single dollar being paid or part ordered.

With our minds at ease he proceeded to handle all of the ordering and coordinating of parts shipments to coincide with our appointment date and when we arrived he was ready to go to work with absolutely no delay. His technicians were super friendly (they even sang Christmas caroles to us while we hung out inside the rig) and very professional. They left no trace of dirt or dust either.

One thing we were so very happy about was that we were able to stay in our RV while all of the work was completed (at no additional charge!). We had 30 amp power (I believe he has 50 amp available if needed) and a nice safe spot to live for the 3 days needed to complete everything.

We are so happy with the work done and would not hesitate to recommend D & R to anyone needing solar installed, repairs or remodels done to their rigs. They get a huge thumbs up from us here at Tales From the Mutiny.

Kayo Energy installed the solar panels. Extremely professional, and provided valuable information.

My solar system was purchased and installed by a competitor of PEP Solar. The original vendor of our solar system jerked us around for more than 7 months when trying to get them to remove and reinstall our system to allow us to repair our roof due to issues unrelated to the solar installation. The original installer finally responded with a quote that was extremely high. I approached numerous solar companies trying to get assistance and finally found PEP Solar. Not only did PEP Solar respond immediately but their quote was half of all competing bids.

During my search for help I checked with the BBB and Registrar of Contractors and discovered PEP Solar has been in business for years and has a great track record.

if I could give PEP Solar 10 Stars I would. First off, since they did not sell or install the system they insisted I notify the original company to let them know the removal and reinstallation would be completed by PEP Solar. They then worked with our roofer to ensure we had our solar system removed and reinstalled on dates as promised. Their team was professional and wasted no time in completing their work. I doubt I'll need more work on my solar system but if I do I will NOT be using the original company who designed and installed it but I WILL use PEP Solar if the need arises. Bottom line, if you're planning on installing a solar system give these guys a shot.

Not a reliable company in my experience. Incompetent technicians that can't solve a problem that they have been trained for. Customer service offers you a lot of excuses, like : technician is sick or is away etc...
They have installed solar panels for our pool in Mesa, AZ and a brand new pump . Both haven't worked since installed 4 months ago and every time their staff comes to fix it , the problem stays the same. Our pool has never reached the temperature that they promised. The pump doesn't work. I am tired of their lack of attention and unprofessionalism. I am going to take legal action, since I have paid them and got nothing in return.

Terrible about communicating with customer. Sales rep Chad Lewis added two Initiatives to our solar panel purchase. A 1000$ Homedepot card and a critter guard for the panels. He has not returned any calls, text messages or emails regarding this. Sent emails to his manager and still no one responds. His not recommend this Compton anyone wanting to purchase panels.

Run from this company, they will lie, cheat and steal your money, that's what they're great at nothing else. Run Run Run and fast from them for your mental well being !!

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