Best Businesses in Arizona

Working with Semper Solaris was a pleasure. Dennis walked us through all our options for the system. He made everything very understandable and let us know what to expect every step of the way. The rest of the Semper Solaris team also communicated very well and kept us updated on the project. They handled all the paperwork and made the entire process very simple.Thank you Dennis and the Semper Solaris team!

As a techie who is HVAC savvy, I was impressed when Dave the sales representative arrived at my house to do his estimate. He spent 3 hours taking measurements, crawling in the attic, and running tests. He was the only Rep out of the 3 estimates I received to take this much time and effort. Then he took all his data back to the office and crunched the numbers before returning with his estimate which was significantly higher than his competition. He recommended higher end equipment with a 10 year warranty on parts and labor.  We set an appointment for the following week and when the installers arrived, they went right to work putting down heavy runners to protect my carpet, and got straight to work removing my old equipment. The house was just beginning to cool down as my wife returned from work. The installers were both friendly and knowledgeable, and it was a joy having them in my house. Dave also made sure that I got the forms for the rebates from my electric company. They were terrific!

I was having trouble with pigeons nesting under my solar panels, really glad I eventually found this company. Tyler was very professional to deal with, carefully explained the different services he provided and their prices, and did excellent work getting rid of the birds, setting up barriers to prevent them from returning, and cleaning the panels. Would definitely recommend.

Mid July 2018, we signed up for a solar system with Nergy Solar via rep Bill Stark.  Bill was a smooth talker and made lots of promises - it seemed like a no brainer to buy into solar.  (But now we know why he pushed for us to give him a 5 star rating on Google pages immediately following contract signing - we never heard from him after all the issues began - I am now updating my review)!  Since that time there have been so many hiccups, delays and mis- or non-communications it has become ridiculous.  And as I share this I see I am not the only one with major issues with this company.  The following is just a synopsis of my experience.  Communication with them has been confusing and appalling, for lack of better words.  So in short, don't deal with this company.  For the longer version, read on.

First, we signed up for the energy saving insulation package (which was several thousand $ extra - our first mistake), which was supposed to have x number of items included.  We did not receive them all.  It took several months talking to several people in the company before they finally agreed to reimburse a very small amount to us for our "inconvenience."  Second, the site surveyors were NO-Shows TWICE!  And we was told it was a miscommunication on our part!  During the survey, we found out that the amount of energy the battery would hold would not be enough to run our AC through the night - we would actually end up on the grid before sunrise.  (Bill said our solar/battery would take care of everything except APS mandatory fees).  To clarify this, we were directed to speak with James.  James explained what the battery was actually for was to get us through the APS "peak" time.  So basically our battery would only last til about 8pm then we'd be on the grid all night.  Additionally, our AC would not be connected to the emergency power should there be an outage.  So in short, Bill LIED about multiple points we believe to get us to sign a contract.  When we told him what Bill had promised, he directed us to Bill's boss Keith.  We never heard from Keith, even after mentioning this issue to Val and Alex and a third person (don't recall his name).  They all basically said we must not have understood what Bill was explaining.  No, there were 3 of us in the room when Bill gave us his spiel and answered our questions; he lied to us.

Next, it took over 4 months to get the panels installed.  After that, while waiting for the battery, we mentioned to at least 3 different people that Bill said we would need an upgraded electrical panel installed (ours is the 1979 original).  All 3 of them told us that the "Master Electricians" looked at the photos the rep took and the panel was fine.  The battery installers arrived, worked all day, but couldn't finish because they did not have the correct fuse for the panel due to our panel being OLD (this tells us no one looked at the photos or they would have known which fuse to bring).  They had to return another day after obtaining the necessary fuse to finish installation.  Then there was another "miscommunication" regarding the city inspector appointment.  Betty said it could take a few weeks; when Alex called to confirm the date we informed him Betty never called with a date.  The next day (Dec 7) he texted stating there was no appointment.  It took til 12/21 to get the inspection.  And it FAILED because we need an upgraded panel!  We are STILL waiting for that to happen.  In the meantime, the payments have come due starting Jan 7, 2019 (we were told we would not pay a dime until the system is up and running).  Another false statement.  Now we are paying a solar bill AND the full APS charges.  Since Dec 27 we have left voice and text messages with some of the numbers we have for Nergy Solutions and no response!  That is what prompted us to start filing complaints and reviews hoping for a resolution.

I got to turn on my panels today and let me tell you how fun it was to get to be the one to flip the switch. Aside from letting me do the "cutting of the ribbon" as it were, Cheetah Solar handled everything smoothly and perfectly. I never felt lost or like I wasn't informed about what was going on with the design and I implementation of the system. It's was ridiculously easy and I couldn't be happier with the process or their service.

Can anyone confirm if this business is still open?  My emails are bouncing back and the phone number is always busy.

Great company--say what they do and do what they say. Very professional and polite electricians. We did a service panel upgrade along with some circuitry. So far, the work is excellent. We are going to contract with them to a a full ground-based solar upgrade.

We first contacted SouthFace Solar in January 2020, and our system was up and running in early April. Although it has been only a couple of weeks now, I must say I am very happy at this point. The personnel have all been very helpful. This is not a short process since building permits, SRP approvals, etc., etc. are required. There were a couple of minor hitches, but all were solved quickly with a call to or from Vance, their representative. If you are considering adding solar to your home, I highly recommend this company. I will readily call them again should the need arise.

We keep coming back! This is our 3rd time.

This is our 3rd time working with D&R Family RV. I guess when you keep getting top-notch service  from friendly folks, you want more. The previous year, Shane at D&R put in our entire solar system and other maintenance. We were impressed with how many things they are able to do.

Located in an industrial part of Glendale AZ across the street from the Police Dept, we felt very safe living and working in their gated compound, parked under a huge carport (RVport?) with 50amp service for 3 nights while Shane, and Ron the owner, whittled down our list of repairs and upgrades that I sent them in advance.

In addition to adding 17% more solar capacity to the roof, D&R installed Guardian Plates for our superslide floor that was starting to go bad, did some sticky refrigerator repair making our icemaker work for the first time since we bought our used coach, finding a propane leak that was giving us warnings, and replacing the 12 year old TV with a modern Smart TV. All with an eye on quality, and making it look great. They also cleaned out the outdated electronics wiring mess and got our antenna and cable working!

Shane is a great guy and cares about taking care of you. He has so much pride in his work, and it shows. Ron, the owner, has been customizing RVs since the 80s and was a pioneer in RV solar going back to the 90s. We met Ron after he was the Solar keynote speaker at an Escapees rally, and he did a couple of customizations to our then 5th Wheel. Ron knows more about complicated gas/electric refrigerators than the last 4 RV repair center "experts" who never quite got it right and left us with a constant "Ck LP" warning that was haunting through boondocking. Ron isolated the issue quickly.

If you're wanting to upgrade your rig with complete solar, or replace your entertainment system, or almost anything related to your RV (except for diesel or oil change stuff), you must make an appointment with D&R Family RV.

Okay so I don't post about services like solar until after install is complete and things are running house they should. I got to know Kayo at the Scottsdale home fair where I met Sean who talked to me about the benefits of solar and the current incentives. I did some research and had him come out to give me an idea of what kind of system would work for my townhouse. We got to know each other and he took his time to answer my questions and make sure I knew what every step of this process would look like. I did get a few other quotes and Sean went above and beyond to be competitive with them. He again took his time and was very patient with me through that part of the process. We got paperwork signed and the process underway. They took care of everything including the HOA paperwork. Then the long wait for the permit came and Sean kept in touch every few weeks to keep me in the loop. Once the permit came through they were out to get the install moving within the week. It took two days to get it done and the guys were all great while they were here. They even made sure to lock up when they left on day two as I was out of town. They also patched a few spots on my roof for me which I appreciated.

Then came the inspections which they also handled and a few weeks after install just a few days after APS installed the new meter and have us the green light Ahmed was out to get the system fired up. He's a cool guy to talk to and he answered all my questions about the inverter and the app.

Overall I'm very happy with Kayo. They have some fantastic employees (which does how week they take care of them), are customer centered, and they give back to energy initiatives with every install. I'm looking forward to seeing how my new system tackles my energy bills in the future.

I'd highly recommend Kayo for all your solar energy needs.

Your response is much appreciated, 3 yrs late...

We never asked for a discount. We asked for you to provide the equipment that was on our contract, a phone call , a walk thru. That's it.

HelioCol Product is great.  DO NOT BUY THEIR PRODUCT ad their customer service is not great, it is horrible.  

The customer service is left to be desired.  Our system was installed first part of January 2020.  Installers damaged roof tiles.  I informed the sales individual of the damage immediately, sent pictures and was told, I would be contacted.  No one ever reached out to me.  I continued to contact the sales guy and never heard back.  In April, the product had leaking issues on the roof.  Called for service and the individual came to fix it.  The service tech's ladder fell on our pergola.  She provided us a number and a name to contact to get it fixed along with the roof.  The individual she referred us to was Bruno.  We contacted Bruno was given his voicemail.  We made several calls and we were trying to be kind and patient.  In June, my husband finally reached him and we were told, they would be out next Friday.  No one showed.  We called again and continually received his voicemail.  By August, I was irate the way we were treated.  You spend this much money on a product and hope for great customer service and still nothing.  I called Bruno again and stated by this time, I could be 7-8 months pregnant with how long it is taken them to come and fix the damage they caused.  Finally they called and schedule a service tech to come and review the damage and compare colors to order parts.  That was September 8.  Then they went silent again.  Contacted the original sales guy, Rusty, shortly before Christmas and was promised a call back from him regarding the situation and still no response.  I called Bruno on January 4th and he remembers us and I expressed my dissatisfaction with the company and was promised to be call on January 6th regarding the status to repair the damage to our house.  It is Friday, January 8 and I still have not heard from him.  I called the number to speak with him and told I would need to leave a message.  I have asked to speak with Bruno and was told it is a board of directors.
I have tried to be patient but I'm tired of empty promises to fix the damage that has been done to my house.  I will be reaching out to the Better Business Bureau and may begin to seek legal actions if this issue is not resolved.

Do not get Sunrun!  They are the worst!  They do not say what they say they are going to do!  Especially when you need a new roof that they prob caused!  I only had to replace half my roof go figure it was the side the solar was on!  V

Run from this company, they will lie, cheat and steal your money, that's what they're great at nothing else. Run Run Run and fast from them for your mental well being !!

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