Best Businesses in Arizona

If you're thinking about going Solar + Energy Storage, these are your guys! They are nothing short of a reputable, professional, 1st class organization.

I have friends that have worked with them in CA and they are extremely happy post install. Their customer service is great all the way through.

I'm excited to to get my project going in AZ with them!

As a techie who is HVAC savvy, I was impressed when Dave the sales representative arrived at my house to do his estimate. He spent 3 hours taking measurements, crawling in the attic, and running tests. He was the only Rep out of the 3 estimates I received to take this much time and effort. Then he took all his data back to the office and crunched the numbers before returning with his estimate which was significantly higher than his competition. He recommended higher end equipment with a 10 year warranty on parts and labor.  We set an appointment for the following week and when the installers arrived, they went right to work putting down heavy runners to protect my carpet, and got straight to work removing my old equipment. The house was just beginning to cool down as my wife returned from work. The installers were both friendly and knowledgeable, and it was a joy having them in my house. Dave also made sure that I got the forms for the rebates from my electric company. They were terrific!

Loved that they showed up wearing masks and practiced the 6 foot social distancing. Even while discussing different parts of the work order and inspecting some of the work, Tyler and his crew kept their distance, and made everyone feel comfortable while doing it ... thanks job well done.

Everything about my dealings with the Nergy team from start to finish was helpful and informative. I didn't realize how big of a decision I was making upon first interest into solar and these guys were awesome in answering all my questions honestly and thoroughly.

Great solar company, very responsive friendly staff. We've had our solar for one year and would recommend it to everyone (well if you want to save money).

I talked to Shane on the phone and he got me set up with an appointment within 5 mins! Next thing you know they were at my house. This company has been helping save money and time, and i value both of those things!

Waited 2 1/2 hours for a no show appointment, AGAIN!!
I was called by Tommy to see what could be done to make me a satisfied customer. He talked loudly over me as I tried to explain and he just argued instead. First, he said I had agreed to the fan in the back, then said he knew nothing about a problem, then finally said he knew I was unhappy because I told him before he left the install day. If he was unable to do it as originally explained to me, I would not have had the work done in the first place.  Noise was my number one concern, energy efficiency was second to that, and I specified that as we walked the house initially for the quote.
I was called by the young lady in the office last week and told they would come and remove the fan and refund my money, she made an appointment with us for 6 to 6:30 a.m. on Monday, June 27th. She made the appointment so early so it wouldn't be so hot in the attic for the electrician.  
We moved our appointments around to accommodate this time, we got up while it was still dark and waited patiently as 6:00 a.m. came and went, 7:00 a.m. came and went and 8:00 a.m. came and went.  My husband called the office and left a message on the machine, no one answered, and they called back at a little before 8:30 a.m. saying the technician was sick and they would have to reschedule the removal. The last time I waited a week for a response and didn't get a response until, coincidentally, I posted a bad review for no return call on Yelp. I just want the fan removed and my money refunded.  The other electrical work they did do for me works fine, I love my whole house surge protector, I love my can lights in my kitchen and the light in my pantry and coat closet. But I don't like waiting for no one to show up at an appointment they made with me. That's bad business. Hopefully I will get a return call to schedule another appointment and someone will actually show up for that one. We'll see.

Horrible Company paid cash for my panels 7 years ago. After I paid then I was informed you track how your panels are doing with your high speed internet which I do not have. So they gave me an envoy unit to plug in to track. Panels have a 25 year warranty. They used to come pick my unit up every 6 months check it and give it back. 1 1/2 years ago they had a guy call me that can't even talk english very well. Said we don't have usage for you. I explained we have an envoy unit. He didn't even know what it is. I had to explain. Then he says I have to bring it all the way to PHX. 160 miles round trip. When they use to pick it up. They don't want to accommodate people up North anymore. So my husband took it to him. No one ever calls me back. Find an email oh your unit doesn't work you will need to buy a new one. I said how much oh $500. Wow I am saving alot of money on my electricity paying 18k for my panels then saying I have to spend $500 more. I don't believe them that it's not working. They never returned my item. Then they hooked me up with someone from envoy talked to him last year. He said he was going to try and get me one with waving the cost. He said let them hold on to your old one so I can get you a new one. Over a year later NO one has done anything! My next step is to file with the BBB and contact Gary Lezack 3 on your side

Actually would not even give this business a star at all.  We wanted to install a solar system on our RV and starting in Nov. 2013 we consulted with Ron.  He was very informative, but opinionated, with his knowledge of solar installation.  He noted that he was an Interstate battery distributor and was not pleased that we wanted to order Crown batteries.  After multiple discussions, we came to an agreement with Ron in which he agreed to install our preferred components and set a date for the install for 18 Feb 2014.  This was not an easy decision due to the logistics of us living in San Diego, CA and Ron being located near Phoenix, AZ and the fact that we would have to bring the RV to his shop for the install.  After we had decided to hire him, planned the solar install, and even received a parts and labor estimate (essentially an online handshake),  we made one final phone call to finalize two of the parts that Ron did not normally use but that were a better price and had excellent reviews. Following the phone call this is the email we received from Ron:

"After our conversation yesterday I realized that you have been researching alot of information from people that think they know everything but just want to sell you equipment that you have no knowlege of how to use. And for that reason I cannot be the one to install a system on your RV.I have done over 8000 systems in 24 years and have never turned down anyone till now. Let whoever has been feeding you this information be the one to install it."

We tried to reach out to Ron via email asking him to reconsider and take our business but we have not received a reply back. Since we now know that he is not a man of his word, we would not give him our business or recommend him to any of our friends or family.

One final note.  We have been researching a quality RV solar install now for months and the people that had been advising us are experts in RV and off-grid solar and were NOT trying to sell us anything - they don't sell items or do installs anymore, just give advice.

I was expecting my electric bill to be cut in half and that has NOT been happening. My electric bills have not changed much since they installed the glass on my roof. I have reached out to technicians and they came and made some update and adjustments but still no change. I compare my monthly bills to what i was paying last year and it is not much different. I have reached out to see what else we can do to fix the issue and no one has contacted me since. Last year in July I paid roughly $496 in electric with no solar, this year with not much change in our lifestyle we pay $126 per month to pay off solar plus an additional $324 for going over what my solar is producing, how does this make any sense. I literally saved $46 with solar!!!! That's insane. Till this day I have not heard anything back from anyone else regarding my concern. I highly recommend not getting solar at this point. I mean for what???

Asked for a battery and was told I had to have an inspection to get one. I coordinated the inspection, and had to email twice for the report. No one explained it to me. No one answered my questions. I have emailed, called - nothing. Moving on to a better solution for me.

I was a very happy customer.  I have recommended Heliocol West to several friends.  The system works very well until there is a problem.  It turns out that their 12 year warranty only applies to the actual panels and the clamps all the piping valves are not covered.  So when water started dripping off the roof I went up to see where the water was coming from and found the hose bib on the roof was leaking where it screws into the lower PVC pipe.  I called the company and that was when I learned the great 12 year warranty does not cover anything but the panels. However it says on my printed estimate it says "Heliocol has the Best Warranty in the business 12 year warranty on panels parts labor and installation".  We went with Heliocol largely because of the warranty.  Just know that the warranty does not cover anything but the panels and their clamps.

A young man wearing an Sunrun shirt knocked on my door and said he was doing a follow-up to a letter that I received from SRP about solar power. I asked to see his identification card from the City of Tempe showing he has a valid permit from the city to do door-to-door solicitations. He then left.
Tempe City Ordinance 24-71 Section d: " It shall be unlawful for any individual acting as a door-to-door seller or solicitor to fail to exhibit a valid identification card upon the request of any police officer, finance and technology director or any of his authorized agents, or upon the request of any resident of the city. "
If a resident of the City of Tempe asks you to show this card you are required to do so!
Concerned that this might be a scam I called the SRP "Preferred Solar Installer" number at (602) 889-2657 and was told that Sunrun is NOT an SRP preferred solar installer and that they have no idea what letter from SRP this person was referring to and that they are very aware of Sunrun and have been getting multiple complaints about this company.
RED FLAG: I just got an unsolicited post card from Sun Run that they have "Prescreened" my credit scores to "pre-qualify" me for their product! How dare they do this without my permission. I will be reporting this business to the BBB.

Run from this company, they will lie, cheat and steal your money, that's what they're great at nothing else. Run Run Run and fast from them for your mental well being !!

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