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Working with Semper Solaris was a pleasure. Dennis walked us through all our options for the system. He made everything very understandable and let us know what to expect every step of the way. The rest of the Semper Solaris team also communicated very well and kept us updated on the project. They handled all the paperwork and made the entire process very simple.Thank you Dennis and the Semper Solaris team!

As a techie who is HVAC savvy, I was impressed when Dave the sales representative arrived at my house to do his estimate. He spent 3 hours taking measurements, crawling in the attic, and running tests. He was the only Rep out of the 3 estimates I received to take this much time and effort. Then he took all his data back to the office and crunched the numbers before returning with his estimate which was significantly higher than his competition. He recommended higher end equipment with a 10 year warranty on parts and labor.  We set an appointment for the following week and when the installers arrived, they went right to work putting down heavy runners to protect my carpet, and got straight to work removing my old equipment. The house was just beginning to cool down as my wife returned from work. The installers were both friendly and knowledgeable, and it was a joy having them in my house. Dave also made sure that I got the forms for the rebates from my electric company. They were terrific!

I just want to thank Sam and his co-worker for the great job of installing the bird guard around our new solar system. Sam showed me the material used and how it is attached to the solar system. He also showed me before and after pictures of a bird nest they had to remove before installing the bird guard. They cleaned up everything before leaving. I would recommend Solar Restore. Thanks again Sam.

Mid July 2018, we signed up for a solar system with Nergy Solar via rep Bill Stark.  Bill was a smooth talker and made lots of promises - it seemed like a no brainer to buy into solar.  (But now we know why he pushed for us to give him a 5 star rating on Google pages immediately following contract signing - we never heard from him after all the issues began - I am now updating my review)!  Since that time there have been so many hiccups, delays and mis- or non-communications it has become ridiculous.  And as I share this I see I am not the only one with major issues with this company.  The following is just a synopsis of my experience.  Communication with them has been confusing and appalling, for lack of better words.  So in short, don't deal with this company.  For the longer version, read on.

First, we signed up for the energy saving insulation package (which was several thousand $ extra - our first mistake), which was supposed to have x number of items included.  We did not receive them all.  It took several months talking to several people in the company before they finally agreed to reimburse a very small amount to us for our "inconvenience."  Second, the site surveyors were NO-Shows TWICE!  And we was told it was a miscommunication on our part!  During the survey, we found out that the amount of energy the battery would hold would not be enough to run our AC through the night - we would actually end up on the grid before sunrise.  (Bill said our solar/battery would take care of everything except APS mandatory fees).  To clarify this, we were directed to speak with James.  James explained what the battery was actually for was to get us through the APS "peak" time.  So basically our battery would only last til about 8pm then we'd be on the grid all night.  Additionally, our AC would not be connected to the emergency power should there be an outage.  So in short, Bill LIED about multiple points we believe to get us to sign a contract.  When we told him what Bill had promised, he directed us to Bill's boss Keith.  We never heard from Keith, even after mentioning this issue to Val and Alex and a third person (don't recall his name).  They all basically said we must not have understood what Bill was explaining.  No, there were 3 of us in the room when Bill gave us his spiel and answered our questions; he lied to us.

Next, it took over 4 months to get the panels installed.  After that, while waiting for the battery, we mentioned to at least 3 different people that Bill said we would need an upgraded electrical panel installed (ours is the 1979 original).  All 3 of them told us that the "Master Electricians" looked at the photos the rep took and the panel was fine.  The battery installers arrived, worked all day, but couldn't finish because they did not have the correct fuse for the panel due to our panel being OLD (this tells us no one looked at the photos or they would have known which fuse to bring).  They had to return another day after obtaining the necessary fuse to finish installation.  Then there was another "miscommunication" regarding the city inspector appointment.  Betty said it could take a few weeks; when Alex called to confirm the date we informed him Betty never called with a date.  The next day (Dec 7) he texted stating there was no appointment.  It took til 12/21 to get the inspection.  And it FAILED because we need an upgraded panel!  We are STILL waiting for that to happen.  In the meantime, the payments have come due starting Jan 7, 2019 (we were told we would not pay a dime until the system is up and running).  Another false statement.  Now we are paying a solar bill AND the full APS charges.  Since Dec 27 we have left voice and text messages with some of the numbers we have for Nergy Solutions and no response!  That is what prompted us to start filing complaints and reviews hoping for a resolution.

I had an amazing experience with Cheetah Solar. The representative who helped me, Mark, communicated the program perfectly and I knew exactly the terms and ins and outs of the program before signing the agreement. The installation process was smooth and now I absolutely love my system!!! I can keep my house significantly cooler for less money and the best part is having peace of mind that I will never have a large unexpected electrical bill again. Thank you Cheetah and Mark! You guys are great!

Even if you've been thinking about solar, call them and get educated about the program. I've never had such a no-pressure awesome experience.

Mark from Cheetah: (480) 881-2597

Can anyone confirm if this business is still open?  My emails are bouncing back and the phone number is always busy.

5 out of 5 for sure! they will go above and beyond for all your solar and electrical needs.
They are very professional and honest!!

We first contacted SouthFace Solar in January 2020, and our system was up and running in early April. Although it has been only a couple of weeks now, I must say I am very happy at this point. The personnel have all been very helpful. This is not a short process since building permits, SRP approvals, etc., etc. are required. There were a couple of minor hitches, but all were solved quickly with a call to or from Vance, their representative. If you are considering adding solar to your home, I highly recommend this company. I will readily call them again should the need arise.

Recently had D & Rs fix some intermittent electrical problems that have been plaguing my rig. Ron demonstrated outstanding technical expertise and truly fair pricing. A month later they did a 2000 watt inverter and battery installation on my rv. He had the best pricing on the hardware and batteries that I have been able to research anywhere. They removed my two flooded cell house batteries and mount and custom fabricated a very sturdy battery mount for the 4 replacement batteries. They fabricated a platform in one of my compartments for the inverter and all new high capacity cables and performed an outstanding professional custom installation of the remote and monitor systems. I did not think capable technicians like this still existed.

Great company with great survive. Can't wait to see my electric bills cut in half come summer

I have had a very positive experience with PEP solar. I had a ground mounted system installed last November. I researched many solar companies and I was impressed with how long they have been in business and their clear presentation. They were on time (any delays were caused by the town of Chino Valley), they explained everything to me clearly, always got back to my questions right away and it's working great. I really like the online monitoring of how much electricity its making. I couldn't be happier.

Hello,
I have been trying to contact someone for service on my solar system leaking from my roof since May! Every time I call the number provided to a company Heliocolwest, I am told the Orange Ca, office manager or the lady who is in charge of appointments Melody is in a meeting, and that there are no other employees or managers or supervisors or even an owner to speak to. I have called every hour random times mornings afternoon and they are always in a meeting! I was charged for the service when I made an appointment that no one came to which was for July, Yes called in May had to wait a month for availability and then no show! This is the worst company I have had to deal with in awhile, there is nobody ever except for the lady Laura who answers phone she is given no information to help people and is left with Melody and who knows who else not doing their job either. I'm sending this info to my lawyer I paid for lifetime coverage for this system then was charged for repairs services that never happened! This company has failed to provide the services needed which were to be provided per the contract I signed in my purchase and that is a clear breach. This needs to be handled immediately today and a service rep out to my location for repair tomorrow. I will give that opportunity before I file.

Run as fast as you can from Sunrun.  
Monthly bills from them keep going up!    
You will lose money with solar.  I've had it for over a year and calculated my cost and it's much less than with solar.
I've also even reduced my electric consumption.
Have an attorney read your contract before signing.
Run!!! Run!!!! Run!!!!!!

Run from this company, they will lie, cheat and steal your money, that's what they're great at nothing else. Run Run Run and fast from them for your mental well being !!

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