Best Businesses in Arizona

Working with Semper Solaris was a pleasure. Dennis walked us through all our options for the system. He made everything very understandable and let us know what to expect every step of the way. The rest of the Semper Solaris team also communicated very well and kept us updated on the project. They handled all the paperwork and made the entire process very simple.Thank you Dennis and the Semper Solaris team!

As a techie who is HVAC savvy, I was impressed when Dave the sales representative arrived at my house to do his estimate. He spent 3 hours taking measurements, crawling in the attic, and running tests. He was the only Rep out of the 3 estimates I received to take this much time and effort. Then he took all his data back to the office and crunched the numbers before returning with his estimate which was significantly higher than his competition. He recommended higher end equipment with a 10 year warranty on parts and labor.  We set an appointment for the following week and when the installers arrived, they went right to work putting down heavy runners to protect my carpet, and got straight to work removing my old equipment. The house was just beginning to cool down as my wife returned from work. The installers were both friendly and knowledgeable, and it was a joy having them in my house. Dave also made sure that I got the forms for the rebates from my electric company. They were terrific!

Had a solar system installed and wanted to make sure I didn't have any issues with Pigeon's nesting.  Solar Restore was very prompt in scheduling my appointment and the Installer SAM gave me a call to let me know when he would be at my house the morning of.  He was able to show me pictures of the installation before he left.  He was very professional, as an afterthought, I inquired about Ridge wire which prevents the birds from landing on the house.  He was able to give me a quote and do the installation at the same time he was at my house which save me time in having another service call.  Very Satisfied with his service and pleasure working with Solar Restore!!!

Mid July 2018, we signed up for a solar system with Nergy Solar via rep Bill Stark.  Bill was a smooth talker and made lots of promises - it seemed like a no brainer to buy into solar.  (But now we know why he pushed for us to give him a 5 star rating on Google pages immediately following contract signing - we never heard from him after all the issues began - I am now updating my review)!  Since that time there have been so many hiccups, delays and mis- or non-communications it has become ridiculous.  And as I share this I see I am not the only one with major issues with this company.  The following is just a synopsis of my experience.  Communication with them has been confusing and appalling, for lack of better words.  So in short, don't deal with this company.  For the longer version, read on.

First, we signed up for the energy saving insulation package (which was several thousand $ extra - our first mistake), which was supposed to have x number of items included.  We did not receive them all.  It took several months talking to several people in the company before they finally agreed to reimburse a very small amount to us for our "inconvenience."  Second, the site surveyors were NO-Shows TWICE!  And we was told it was a miscommunication on our part!  During the survey, we found out that the amount of energy the battery would hold would not be enough to run our AC through the night - we would actually end up on the grid before sunrise.  (Bill said our solar/battery would take care of everything except APS mandatory fees).  To clarify this, we were directed to speak with James.  James explained what the battery was actually for was to get us through the APS "peak" time.  So basically our battery would only last til about 8pm then we'd be on the grid all night.  Additionally, our AC would not be connected to the emergency power should there be an outage.  So in short, Bill LIED about multiple points we believe to get us to sign a contract.  When we told him what Bill had promised, he directed us to Bill's boss Keith.  We never heard from Keith, even after mentioning this issue to Val and Alex and a third person (don't recall his name).  They all basically said we must not have understood what Bill was explaining.  No, there were 3 of us in the room when Bill gave us his spiel and answered our questions; he lied to us.

Next, it took over 4 months to get the panels installed.  After that, while waiting for the battery, we mentioned to at least 3 different people that Bill said we would need an upgraded electrical panel installed (ours is the 1979 original).  All 3 of them told us that the "Master Electricians" looked at the photos the rep took and the panel was fine.  The battery installers arrived, worked all day, but couldn't finish because they did not have the correct fuse for the panel due to our panel being OLD (this tells us no one looked at the photos or they would have known which fuse to bring).  They had to return another day after obtaining the necessary fuse to finish installation.  Then there was another "miscommunication" regarding the city inspector appointment.  Betty said it could take a few weeks; when Alex called to confirm the date we informed him Betty never called with a date.  The next day (Dec 7) he texted stating there was no appointment.  It took til 12/21 to get the inspection.  And it FAILED because we need an upgraded panel!  We are STILL waiting for that to happen.  In the meantime, the payments have come due starting Jan 7, 2019 (we were told we would not pay a dime until the system is up and running).  Another false statement.  Now we are paying a solar bill AND the full APS charges.  Since Dec 27 we have left voice and text messages with some of the numbers we have for Nergy Solutions and no response!  That is what prompted us to start filing complaints and reviews hoping for a resolution.

No solar company should be going door to door. Do your research, then make some calls to solar companies. What they are doing is predatory.

Custom Home Services did a good job outlining how best for me to look at solar and if if was right for my house. They explained how APS works with solar etc. They helped me plan out how many panels I would need and where they would go and then handed me over to Harmon Electric who handled the install. Harmon got all the permits and inspections. It was turn key for me. The Harmon guys were very professional and did a great job. I had some delays and troubles getting connected to the monitoring portal, but actually minimal stuff. Overall I am quite satisfied. The install by Harmon looks neater and nicer than many I have seen too. Glad I jumped in!

What ever system you install, be sure to get on the APS net metering system where your energy is stored on their grid for future use later on.  APS' 2017 proposed new billing system is not conducive to solar power users taking away many $$$ advantages of net metering.  INSTALL NOW before this drastic change is approved.

Recently I had a solar energy system installed on my home in Scottsdale AZ.  I had debated whether to proceed with this investment for a number of years.  As I was planned to purchase my system, my greatest concern was whether the payback period justified the upfront cash outlay.  Over the years, I interviewed a number of solar contractors as to the optimum size and costs to satisfy my needs.  Over this  period,  I kept going back to Southface Solar Electric Company because I felt that they had an interest in me and were not just trying to sell me a solar system, .  They patiently answered all my questions and developed any number of different options based on various Kwh output and projected my return on investment. Southface offered the highest quality equipment available at a very competitive price .  Once I had finally decided to pull the trigger, they designed the entire system, submitted all of the needed documentation, worked closely with me to insure that my installation was completed on time and followed to insure it was operating to my sanctification.  .All of their personnel that I came in contact with were extremely professional.   I have no hesitation in recommending Southface to anyone interested in having a quality organization,, capable of providing first rate service, install your solar system.

Recently had D & Rs fix some intermittent electrical problems that have been plaguing my rig. Ron demonstrated outstanding technical expertise and truly fair pricing. A month later they did a 2000 watt inverter and battery installation on my rv. He had the best pricing on the hardware and batteries that I have been able to research anywhere. They removed my two flooded cell house batteries and mount and custom fabricated a very sturdy battery mount for the 4 replacement batteries. They fabricated a platform in one of my compartments for the inverter and all new high capacity cables and performed an outstanding professional custom installation of the remote and monitor systems. I did not think capable technicians like this still existed.

Excellent Company with some of the best installers around.  Made the process simple, quick and efficient.  Love my new system and the savings!

Wasted 6 months working with PepSolar only for them to show up the day of my install and say they couldn't install on the roof I have...which is standard clay tile all over AZ. Then they told me it would be an additional $8,000 charge for roof work! In addition to the $48,000. Run!

I called to have the automated valve repaired. A month and half later it is still not fixed. The customer service is terrible.

Run as fast as you can from Sunrun.  
Monthly bills from them keep going up!    
You will lose money with solar.  I've had it for over a year and calculated my cost and it's much less than with solar.
I've also even reduced my electric consumption.
Have an attorney read your contract before signing.
Run!!! Run!!!! Run!!!!!!

Run from this company, they will lie, cheat and steal your money, that's what they're great at nothing else. Run Run Run and fast from them for your mental well being !!

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