Best Businesses in Arizona

Working with Semper Solaris was a pleasure. Dennis walked us through all our options for the system. He made everything very understandable and let us know what to expect every step of the way. The rest of the Semper Solaris team also communicated very well and kept us updated on the project. They handled all the paperwork and made the entire process very simple.Thank you Dennis and the Semper Solaris team!

As a techie who is HVAC savvy, I was impressed when Dave the sales representative arrived at my house to do his estimate. He spent 3 hours taking measurements, crawling in the attic, and running tests. He was the only Rep out of the 3 estimates I received to take this much time and effort. Then he took all his data back to the office and crunched the numbers before returning with his estimate which was significantly higher than his competition. He recommended higher end equipment with a 10 year warranty on parts and labor.  We set an appointment for the following week and when the installers arrived, they went right to work putting down heavy runners to protect my carpet, and got straight to work removing my old equipment. The house was just beginning to cool down as my wife returned from work. The installers were both friendly and knowledgeable, and it was a joy having them in my house. Dave also made sure that I got the forms for the rebates from my electric company. They were terrific!

I was having trouble with pigeons nesting under my solar panels, really glad I eventually found this company. Tyler was very professional to deal with, carefully explained the different services he provided and their prices, and did excellent work getting rid of the birds, setting up barriers to prevent them from returning, and cleaning the panels. Would definitely recommend.

Mid July 2018, we signed up for a solar system with Nergy Solar via rep Bill Stark.  Bill was a smooth talker and made lots of promises - it seemed like a no brainer to buy into solar.  (But now we know why he pushed for us to give him a 5 star rating on Google pages immediately following contract signing - we never heard from him after all the issues began - I am now updating my review)!  Since that time there have been so many hiccups, delays and mis- or non-communications it has become ridiculous.  And as I share this I see I am not the only one with major issues with this company.  The following is just a synopsis of my experience.  Communication with them has been confusing and appalling, for lack of better words.  So in short, don't deal with this company.  For the longer version, read on.

First, we signed up for the energy saving insulation package (which was several thousand $ extra - our first mistake), which was supposed to have x number of items included.  We did not receive them all.  It took several months talking to several people in the company before they finally agreed to reimburse a very small amount to us for our "inconvenience."  Second, the site surveyors were NO-Shows TWICE!  And we was told it was a miscommunication on our part!  During the survey, we found out that the amount of energy the battery would hold would not be enough to run our AC through the night - we would actually end up on the grid before sunrise.  (Bill said our solar/battery would take care of everything except APS mandatory fees).  To clarify this, we were directed to speak with James.  James explained what the battery was actually for was to get us through the APS "peak" time.  So basically our battery would only last til about 8pm then we'd be on the grid all night.  Additionally, our AC would not be connected to the emergency power should there be an outage.  So in short, Bill LIED about multiple points we believe to get us to sign a contract.  When we told him what Bill had promised, he directed us to Bill's boss Keith.  We never heard from Keith, even after mentioning this issue to Val and Alex and a third person (don't recall his name).  They all basically said we must not have understood what Bill was explaining.  No, there were 3 of us in the room when Bill gave us his spiel and answered our questions; he lied to us.

Next, it took over 4 months to get the panels installed.  After that, while waiting for the battery, we mentioned to at least 3 different people that Bill said we would need an upgraded electrical panel installed (ours is the 1979 original).  All 3 of them told us that the "Master Electricians" looked at the photos the rep took and the panel was fine.  The battery installers arrived, worked all day, but couldn't finish because they did not have the correct fuse for the panel due to our panel being OLD (this tells us no one looked at the photos or they would have known which fuse to bring).  They had to return another day after obtaining the necessary fuse to finish installation.  Then there was another "miscommunication" regarding the city inspector appointment.  Betty said it could take a few weeks; when Alex called to confirm the date we informed him Betty never called with a date.  The next day (Dec 7) he texted stating there was no appointment.  It took til 12/21 to get the inspection.  And it FAILED because we need an upgraded panel!  We are STILL waiting for that to happen.  In the meantime, the payments have come due starting Jan 7, 2019 (we were told we would not pay a dime until the system is up and running).  Another false statement.  Now we are paying a solar bill AND the full APS charges.  Since Dec 27 we have left voice and text messages with some of the numbers we have for Nergy Solutions and no response!  That is what prompted us to start filing complaints and reviews hoping for a resolution.

Great solar company, very responsive friendly staff. We've had our solar for one year and would recommend it to everyone (well if you want to save money).

Can anyone confirm if this business is still open?  My emails are bouncing back and the phone number is always busy.

What ever system you install, be sure to get on the APS net metering system where your energy is stored on their grid for future use later on.  APS' 2017 proposed new billing system is not conducive to solar power users taking away many $$$ advantages of net metering.  INSTALL NOW before this drastic change is approved.

Recently I had a solar energy system installed on my home in Scottsdale AZ.  I had debated whether to proceed with this investment for a number of years.  As I was planned to purchase my system, my greatest concern was whether the payback period justified the upfront cash outlay.  Over the years, I interviewed a number of solar contractors as to the optimum size and costs to satisfy my needs.  Over this  period,  I kept going back to Southface Solar Electric Company because I felt that they had an interest in me and were not just trying to sell me a solar system, .  They patiently answered all my questions and developed any number of different options based on various Kwh output and projected my return on investment. Southface offered the highest quality equipment available at a very competitive price .  Once I had finally decided to pull the trigger, they designed the entire system, submitted all of the needed documentation, worked closely with me to insure that my installation was completed on time and followed to insure it was operating to my sanctification.  .All of their personnel that I came in contact with were extremely professional.   I have no hesitation in recommending Southface to anyone interested in having a quality organization,, capable of providing first rate service, install your solar system.

Being that this is the busiest time of the year for RV service, I found D & R's professionalism unmatched by most big shops in the Phoenix area. I had options as many of do, but if you want a boutique shop, this is the best option. Basically, Ron-owner, makes it a point to personally review and quality control the overall service. To me, his genuine interest to deliver the highest level of service and quality is my experience. I highly recommend this shop...

They need to train their door to door sales people what the NO SOLICITING sign means. It means the residence does NOT want to be disturbed. It is considered trespassing in Glendale, AZ and the company can get fined. Follow the law! The sign is there for a reason!!

We had a great overall experience working with Pep Solar. We had some hiccups in the beginning, but they got everything squared away and back on track quickly. Things can happen and what we appreciated was the communication and responsiveness. That's very important to us. We had two Tesla batteries installed. The guys that came out to work on the project were great! Very professional, on time and friendly. The job took longer than expected as we have an older home that has been remodeled but they showed up everyday and did a wonderful job. They showed up for every inspection and stayed until they were sure everything was up and running. We also had a great experience with working with everyone in the office. They were very responsive to our questions and needs and were very easy to work with. I would recommend them to any family or friends looking to get solar or do a project. We are very satisfied.

This company goes by the names of Heliocol West and Green Energy, Inc. Avoid them if at all possible. I purchased a solar water heater, manufactured by Heliodyne a little over 5 years ago. The system was working fine until March 22nd, when I noticed a water leak from the hot water tank. Since the water tank was part of the original system, I contacted Heliodyne and was told that Heliocol West was their service provider for the Phoenix area. The water tank came with a 6-year warranty, so it looked like a fairly inexpensive and easy fix. Boy was I wrong!
I had sent several photos and it was obvious the water tank was leaking. They were "backed up" so an appointment was scheduled a couple of weeks out, not a problem as only issue was I needed to empty a 5 gallon bucket every couple of days. When the technician arrived, he had been told to confirm the leak and then go pick up the tank. He confirmed the leak and then called to say Helicol had never ordered a replacement! Now I am emptying the bucket every day, but still have hot water. They get the new tank schedule another appointment a couple of weeks out. When they replace the tank, I am informed that my Heliodyne controller is bad, but they have one on the truck, which they can replace it with. OK, fine. Just another $300 and I am good to go. Wrong again!
Now one of the two pumps is not working and needs to be replaced. They need to order one of those and I wait another couple of weeks. They show up, replace the pump. Bet you thought this was the end, right? Well now you are wrong. Now a valve is leaking and needs to be replaced and they need to order one.
Mean while during all of the appointments, they have rescheduled on me 3 times. They call the night before and confirm the appointment and then their scheduler calls the morning of and says sorry we will not be there today. No thought to the fact you have already rearranged your schedule to accommodate them. Too bad for you. It has now been 3 months and I have no working solar water heater. I was told "Bruno" would call me 3 days ago, but you guessed right! No call from Bruno.
Bottom line is the technicians are really nice, polite and leave the worksite clean. The rest of the company seems to have no concept of what customer service is. If I could give this company a negative rating I would. If you are considering a solar water heater, find out who services them in this area. If it is Heliocol West, I strongly suggest you find another brand.

Terrible about communicating with customer. Sales rep Chad Lewis added two Initiatives to our solar panel purchase. A 1000$ Homedepot card and a critter guard for the panels. He has not returned any calls, text messages or emails regarding this. Sent emails to his manager and still no one responds. His not recommend this Compton anyone wanting to purchase panels.

Run from this company, they will lie, cheat and steal your money, that's what they're great at nothing else. Run Run Run and fast from them for your mental well being !!

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