Best Businesses in Arizona

Working with Semper Solaris was a pleasure. Dennis walked us through all our options for the system. He made everything very understandable and let us know what to expect every step of the way. The rest of the Semper Solaris team also communicated very well and kept us updated on the project. They handled all the paperwork and made the entire process very simple.Thank you Dennis and the Semper Solaris team!

As a techie who is HVAC savvy, I was impressed when Dave the sales representative arrived at my house to do his estimate. He spent 3 hours taking measurements, crawling in the attic, and running tests. He was the only Rep out of the 3 estimates I received to take this much time and effort. Then he took all his data back to the office and crunched the numbers before returning with his estimate which was significantly higher than his competition. He recommended higher end equipment with a 10 year warranty on parts and labor.  We set an appointment for the following week and when the installers arrived, they went right to work putting down heavy runners to protect my carpet, and got straight to work removing my old equipment. The house was just beginning to cool down as my wife returned from work. The installers were both friendly and knowledgeable, and it was a joy having them in my house. Dave also made sure that I got the forms for the rebates from my electric company. They were terrific!

Tom and Robert came because we were having trouble with our solar panels they came by and checked on them and said that they were just turned off they were totally honest and kind and didn't even charge a service fee! they were awesome!

UPDATE:  Since my review I was contacted by Don and Nate.  They worked hard to get the breakers replaced and to get the system running. Our system was turned on 10/29/18 and they have had someone come out to pressure wash the paint off the pavers and reseal them.  They also contacted a company to replace the boards on the gate.  Alex at Nergy has gotten approval to have our first 2 solar loan payments reimbursed and Nate gave us a gift card for our troubles.   The install process went poorly but they picked it up and got it taken care of like a company should so I have raised their rating to 3 stars.

Great people to work with job went well and all the crew doing the install did a great FAST job.

Can anyone confirm if this business is still open?  My emails are bouncing back and the phone number is always busy.

What ever system you install, be sure to get on the APS net metering system where your energy is stored on their grid for future use later on.  APS' 2017 proposed new billing system is not conducive to solar power users taking away many $$$ advantages of net metering.  INSTALL NOW before this drastic change is approved.

Horrible Company paid cash for my panels 7 years ago. After I paid then I was informed you track how your panels are doing with your high speed internet which I do not have. So they gave me an envoy unit to plug in to track. Panels have a 25 year warranty. They used to come pick my unit up every 6 months check it and give it back. 1 1/2 years ago they had a guy call me that can't even talk english very well. Said we don't have usage for you. I explained we have an envoy unit. He didn't even know what it is. I had to explain. Then he says I have to bring it all the way to PHX. 160 miles round trip. When they use to pick it up. They don't want to accommodate people up North anymore. So my husband took it to him. No one ever calls me back. Find an email oh your unit doesn't work you will need to buy a new one. I said how much oh $500. Wow I am saving alot of money on my electricity paying 18k for my panels then saying I have to spend $500 more. I don't believe them that it's not working. They never returned my item. Then they hooked me up with someone from envoy talked to him last year. He said he was going to try and get me one with waving the cost. He said let them hold on to your old one so I can get you a new one. Over a year later NO one has done anything! My next step is to file with the BBB and contact Gary Lezack 3 on your side

Admittedly, we went into our solar install with limited knowledge after getting a lot fo (unsolicited) advice from well-meaning people who had a far better understanding of Ohms and amps and gigawatts than we did. Ron was fantastic at answering all of our {annoying, newbie} questions and ensuring we knew exactly what we were getting prior to a single dollar being paid or part ordered.

With our minds at ease he proceeded to handle all of the ordering and coordinating of parts shipments to coincide with our appointment date and when we arrived he was ready to go to work with absolutely no delay. His technicians were super friendly (they even sang Christmas caroles to us while we hung out inside the rig) and very professional. They left no trace of dirt or dust either.

One thing we were so very happy about was that we were able to stay in our RV while all of the work was completed (at no additional charge!). We had 30 amp power (I believe he has 50 amp available if needed) and a nice safe spot to live for the 3 days needed to complete everything.

We are so happy with the work done and would not hesitate to recommend D & R to anyone needing solar installed, repairs or remodels done to their rigs. They get a huge thumbs up from us here at Tales From the Mutiny.

They need to train their door to door sales people what the NO SOLICITING sign means. It means the residence does NOT want to be disturbed. It is considered trespassing in Glendale, AZ and the company can get fined. Follow the law! The sign is there for a reason!!

UPDATE
My husband and I paid PEP Solar over $56,000 for solar panels and a pool heater. Although we were very pleased with the original customer service and the installation of all the panels and associated equipment, PEP Solar does not follow through with resolving issues. We started having production issues within the first year of operation. Instead of trying to figure out exactly what was causing the problem, PEP Solar blamed the problems on the installation of bird barriers which were installed three months after electricity production started to decline. PEP Solar began by stating that panels had probably been scratched or wires possibly perforated by the chicken wire. Within a couple months, they stated that panels were definitely scratched.... without investigating whether or not this was true. At their request, we paid to have the bird barriers removed. They stated they would come out to investigate if we removed the barriers. It was yet another false claim. They would not come out unless we gave them $3700 and agreed to pay up to $15,000 to fix the problems. We ended up hiring another company that charged only $350 to get the system running perfectly. AND there were no scratched panels and no perforated wiring. Come on PEP Solar, where is your integrity? Making false claims and false promises is no way to run a business.

I have experienced a frustrating poor response and reliability of scheduled appointments.  Multiple times I was assured of a call back "later in the day" to schedule a requested removal of panels to facilitate a roof repair. On the forth day of calling  this company I finally was connected with a scheduling representative... appointment established & confirmed.. no show.. called back requested speaking to someone senior (other than receptionist) waited 55 minutes.. never did speak to requested supervisor ... incrediability poor customer service...

We have been fighting for 5 months to try and get our inverter replaced. Technician has been out 3 times and each time Sun Run has failed to send the correct parts. When I try to call Customer Support I get a voice iMessage. No one answers my calls. Stay away.

Run from this company, they will lie, cheat and steal your money, that's what they're great at nothing else. Run Run Run and fast from them for your mental well being !!

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