Best Septic Tank Pumping in Arizona

From Doug, to Mike, Chris and all the great guys at Sunset Septic Service that worked on the project of pumping out the old and then replacing with a new septic and new leach field, what a great experience. Fast, efficient, straightforward, fair, honest all the great qualities you hope to find from a company when making major repairs to your home; these guys have it! They made a unexpected repair to the older home we purchased a comfortable experience, because, let's face it, no one likes to hear bad news when it comes to necessary repairs to your home. We certainly were not expecting this repair or expense, but....the pricing was fair and this company we found to be honest, knowledgeable and fair. Thank you Sunset Septic, you have our family as lifetime customers; you have earned our trust.

Called Mike to come over and solve a problem with a shower valve. He did outstanding work and fixed the problem and got everything working as original. He did the work at a very fair price and I will call Mike at Backwater Plumbing for all my plumbing needs.

Called them for an estimate and set up a time for them to come to my house while I was away. I called two times the days following to find out if they showed up and if they could do the work. The nice woman on the phone said she had not heard from the owner about the job, but she would have him call me. It's now been over a week and no call. I've since called another company and have had the work done efficiently AND timely.

If this owner didn't want my business, at least have the courtesy to call me and say so. I wouldn't have argued or had a fit. But at least call me otherwise you're getting the one star review on Yelp for other potential customers to see!

These guys were prompt and professional.  Upon arrival they took the time to diagnose the issue and DID NOT try to sell me new faucet; first looking to see if they could correct the issue.

After assessing corrected faulty handle at a fraction of what others were quoting.

If your looking for a team that will assess before pricing (which was fair by the way) then they are the way to go.  

We will use them again.

I don't usually write reviews but I had such a great experience with Element Plumbing that I had to write a rave review.  Our water heater was spewing water all over our ceiling and I was in a panic, I was sure it was going to cost a small fortune.  A friend recommended Element Plumbing so I called and Mike was able to come over within a couple of hours.  He was very professional and friendly.  He knew what the problem was right away, explained it all to me thoroughly, had all the parts he needed with him and fixed it quickly and he was very reasonably priced!  I would highly recommend him to anyone and will be using him for all of our plumbing needs.  He was awesome!

Out of the blue I got a huge water bill.  I called the city of Phoenix out and we trouble shot the problem to discover a leak in the pipe that auto filled the pool.  I had two different plumbers out for estimates on what it would take to fix and they were scratching their heads and not being straight forward on agreeing that this was the problem and how much it would cost to fix.  Out of frustration I found Leak Detectives on Yelp and went with the positive review and called them.  They immediately came out the next day.  Brian worked very hard that day ensuring that it was only the auto fill on the pool (he checked the skimmers and in floor cleaning heads as well) and fixed the leak.  Everything has been perfect since (no more leaks, high water bills, etc.).  I would definintely use Leak Detectives again and highly recommend.

I have used Johnco twice now!  They are prompt, efficient and very professional!  I will continue to use them!  Thank you Jason for being a great representation of your company!

Bob is an awesome plumber, has a fantastic attitude, is extremely well-priced, paid close attention to detail, and went above and beyond what was asked of him.  He came to my home this morning, joked with my children, did a fantastic job with the plumbing job, and even checked an additional leak in my upstairs bathroom.  I'm so happy I found him, I can't recommend him highly enough, and he will be my first choice in plumber moving forward!

Tommy was extremely helpful at helping us troubleshoot our plumbing issue. We were concerned it was a septic issue but Tommy helped us figure out it was actually a plumbing issue. We will definitely use quality pumping when we need our septic pumped!

Second Opinion Plumbing and Air provides top notch service.
The team was able to provide same day service.
Communication was on point and the work was efficient, thorough and seamless - to include the payment process.
I will look to use Second Opinion moving forward as well as highly recommended for anyone looking for quality plumbing work.

Jking excavating did a great job for us we are delivered about 18 tons of rock to our home Jason came out and did a fine job spreading it out make it look great I've seen some of those other work very impressed fair honest and on time you can't use a better excavating company then Jking excavating.

I have used Cooper's a couple of times in the past. Two years ago, almost to the day, I had them come out and pump my septic. I have a 1,000 gallon septic and they only pumped 750 gallons that time. We managed to make it to last week before having to have it pumped again. When I called, I questioned why my previous invoice was only 750 gal, I was told that the gauge must have gotten stuck. Nicky assured me that they get it all. She had my previous invoice info in front of her at this time and knew exactly what had been done January of 2013. They were prompt at getting someone out to my house, thank you. Same guy showed up, he pumped the tank, when he came in to let me know that he was finished, he asked me to flush the toilet. I did so. It went down. Mind you, this is only about 5 gallons of water. He stood in my living room the entire time. He NEVER watched the water actually flow into the tank!!! Later that evening, As I took a shower, the tub started to fill with water. It very slowly went down. As my kids showered after me, I went into the other bathroom only find that poo water was now filling my garden tub! Apparently, the pipes had slowly leaked just enough water to flush the toilet a couple of times before it would start filling up into my house. By the way, I paid to have 1,000 gallons pumped. I asked the tech how much he actually pumped, he went out and checked. Only 700 gallons this time! There is now an awful smell of septic gasses in my home all night and gurgling noises. First thing, the next morning, I called to get someone back out to my house. The woman, not Nicky, seemed to be understanding and said that she will let me know when she will have a truck available. Three hours later, still unable to flush a toilet, wash my hands or run water into a drain in any way, I called to see about an ETA. This time the woman, was extremely rude. She argued with me that she told me it would be in the afternoon sometime, which she had not, then I explained again that situation with the gasses coming up from my drains and reminded her that I was not only having an emergency here, but that I had already had someone out the afternoon prior and had already paid them! There was obviously an issue that needed to be fixed. How selfish to think that a job should have been correctly finished as a priority! After dealing with Miss Rude, someone showed up about an hour later. First thing he says as I opened the door, It would have been a $90 charge to snake that drain yesterday and it is still a $90 charge for me to do it today. Well, hello and how are you, is how I thought most greetings went in customer service, but guess not here. I explained to him that the tech never actually watched the water flow into the tank, repeatedly. He argued, repeatedly, that he talked to him and he said that he did. If you are standing in my living room, you are obviously not watching 5 gallons of toilet water flow into my septic tank, unless you have super powers, which I doubt. This guy must be related to the Miss Rude because he was incredibly ridiculous. He also argued with my 65 year old neighbor about the entire situation! Really?!?! If the pipe had needed to be snaked out the day before, it would have been nice to know before the tech left and I unknowingly showered with poo water backing up at my feet and then into my other bathtub. I would have had the darn thing dealt with. Why would I pay to have half of a job done and still not be able to use my plumbing? As for Cooper's, I told the rude muscle head guy to leave and I would gladly find another solution that didn't involve a company that couldn't finish a job properly. He had the nerve to tell me that he was not getting paid to be there at my house for this situation after I explained that I don't get paid for a second day of missed worked because the job was not done right the first time. Forgive me, but aren't you hourly? And I had already paid for a service that was only 70% done at best, just for the pumping, let alone that fact that I still had an issue. Very simple, had the job been done right, the first tech would have found that it was clogged in the 10ft section between the first clean out and the tank, could have charged me another $90 for a couple minutes worth of work and I would have not had the issues that followed and the company would have made a huge profit just to route the pipe that was completely accessible. He had never bothered to open the cap 10ft in front of the tank, if he had, he would have seen that this is where the issue was because when it was opened, poo water went flowing everywhere. That could have been a really quick fix for the money, what a shame. That is a loss for the company and the loss of a customer that will never recommend using this company again to anyone. What a shame, I like to stay with small local businesses when possible.

I would not recommend this company to do any work on a septic system.  They worked on our system two years ago and we had to have another company come back this year to actually fix it right.  They didn't even answer the phone number I had for them this year so I'm not even sure they are still in business.  Go elsewhere if you want your septic system to get fixed right.

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