Best Septic Tank Pumping in Arizona

Jason responded right here in Yelp - I had never used the messages platform - so I was the slow guy.  Anyway, I do love when companies are this responsive.  Certainly helps get the job done faster.

I had an issue with a leaky shower.  It was around 7:45am.  I called a few companies and P&L was the only one that picked up.  He gave me some good advice over the phone then moved his schedule around to come out to my house right away.  He showed up with a good attitude, worked quickly, and ultimately solved my problem.  I will call P&L again if I have plumbing issues in the future.

We needed our grease trap pumped out, so we called several grease trap cleaning companies in our area for quotes. We wanted a company that had the best price and service in town, and Phoenix Grease Trap Services quoted us the best price over the phone. They scheduled us for the day and time we requested. They were punctual and were in and out without any issues. We will be using their company from now on.

Roy Jones was so quick to expedite our emergency to replace our hot water heater. Roy was so professional and he had the best prices around. I will definitely be using Roy for our next plumbing job. I highly recommend Roy to all who read this review!

We've used WaterMasters to make repairs to septic systems on three different properties. They are always responsive, professional and have always done excellent work at a reasonable price. I highly recommend Frank and his crew

Update. Ok so the company sent a personal apology and a check to makeup for the blunder. Anyone that will go that far to please their customer base can't be all bad. Thanks for the additional effort.

Hired them to fix a septic smell in our house.  Their employee did a partial smoke test of one vent and found a problem with the toilet.  He said that should fix it, but if not, he'd come back free of charge and do a smoke test in the other vents.  It did not fic the problem.  The company manager told me that he's not responsible for this employee because he was fired.  I pointed out that I relied on the employee and that the company took my $$.  The manager insisted they had no responsibility for anyone they fired.  BEWARE -- they do not honor their commitments.

When I was searching plumbing companies I knew I had to call Option One because of the great reviews they have. I set up an appointment in which they were supposed to be at my house between 9-11AM. 11 rolled around and no one showed up or called. I called to see what was going on and I was told they were running behind, but we were next on the list and they should be here soon. I understand things happen so, although I was frustrated, I continued to wait. 1PM came and went and still no show. I finally received a call around 2PM  to say they were on their way. By then I had already scheduled another company. I truly understand there are circumstances which arise, but having communication with your customers is number one. I probably would have waited and allowed them to come if their customer service was more of a priority.

It was time for my annual residential fire sprinkler inspection. I had used their services before to replace a stuck sprinkler control valve so I decided to give them a call to see how long it would take them to come out and do an inspection. WOW! Even though it was a Friday late afternoon, they had a technician team in the area and sent him straight away. The team came out, checked everything out, showed me around the fire sprinkler since I wasn't too familiar with it, and then wrapped things up. Great service. And great pricing too! Thank you.

Initially they were great. They came up emptied our tank explained the problem and said call them and they would put in the new leach bed. We called and set up a meeting they never showed. Didn't even answer our calls after that. I despise poor communication and lack of attention.  There are too many other businesses in the valley that will be more than willing to have my business.

This guy is a rude person he Acts like you should know what the plumbing terms are and very poor customer service. He is very unprofessional and when you ask him about the quote He gets upset. And says I don't want to do the job and hangs up on you.

Two stars since the rep on the phone was very knowledgeable and helpful. Everything was downhill from there. The guy they sent out seemed resentful that they even sent him to my house. He complained that he was too old to be working full time and the new owner didn't understand this. That wasn't even the worst part. He overwhelmingly complained that my septic system wasn't setup right (like complaining would make things better). Was grossly over charged for his trouble shooting suggestions which now I realize was just a way to upsell. Upset with this place, upset with myself for not realizing these tactics until after the fact. 395$ later I'm no closer to getting my septic service resolved; but one thing's certain, they're not getting anymore of my money.

Had a problem with my unit I purchased and was very disappointed with my customer service call, however Greg called me back shortly after to resolve the problem after listening to the recorded call and eased my frustration by taking care of the situation. The service tech Bryan was very prompt and efficient to fix my unit under warranty and made me feel that this company really appreciates their customers. After this experience I had I would definitely refer anyone just based on the customer service received even 5 years after purchasing two units.

So I sent a text to this plumber asking why his rates are so high. This is What I got back.

Your my competition trying to get info . Get off my nuts
Your the bitch texting like one fucking homosexual

All these questions for a $50.00 job Lol your a fucking joke.

Your the bitch texting like one fucking homosexual

I was just asking for a quote

Beware .. not an honest business

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