Best Businesses in Arizona

Just moved in to my new home in Prescott, have had 4 landscaping Consultations before Anthony from Yavapai Landscaping came out to look at the property and listen to my nauseating vision of the property. He was the first landscaper who Got my crazy vision. Anthony knew the names of all the plants and trees that I pointed out, he was extremely knowledgeable and gave great insight into my many needs which he was very comfortable in completing,  other contractors were only able to meet some requests. Looking forward to working with Yavapai Landscaping.
Chas

We had Liberty Tree Experts out to trim a 60-ft eucalyptus tree and a large ficus tree in our front yard. They did a great job and they were quite affordable, being the lowest of the quotes we received. They also came back a week later to get a dead branch in the eucalyptus tree that had been missed. The office staff was very friendly and helpful. Highly recommend them and would use them again.

We moved into a new home and had quite a lot of overgrown trees from poorly done maintenance by prior residents.  The trees had not been trimmed or maintained meaningfully in 5-10 years.  The overgrowth was extensive and was damaging the structures on the property.

Heartwood came and was truly professional in every way. They did an estimate first, providing extensive images as part of the estimate/record of what needed trimming, talked with me at length about what was needed and what we could hold back on for now, and gave us an idea of an overall plan and timeline for how we could perform long-term maintenance to keep the work that would be done lasting longer.

Everything was done electronically, from quote, to photos that go with the quote, to payment.  Easy!  I also loved that they are insured and EMPLOY people (not 1099's or illegal workers) to do the work.  Everyone is properly trained.

When the day arrived to do the work, they were on-time, prepared, and organized!  I peeked out periodically to watch the process and it was done in a very efficient manner.  They removed a tremendous amount of debris and left the yard clean when they were through.

Afterward they went through everything with me on what was done, what problems they discovered, how they solved it, etc.

Our estimate was exactly what was charged.  They also offer discounts to military, teachers, and for paying cash/check, just FYI.  A nice touch.

I would use them again in a heartbeat should I need work done.

ZERO complaints!

They started Gung Ho. Anthony, the field estimator, was pleasant and easy to work with. The irrigation and landscaping field workers were great to work with. The schedulers in the office and the office staff are the weakest link. They would schedule times where the workers were to show up only to have no shows over and over. We had two separate jobs we contracted them for and it was a nightmare to get them to come when they said they would come. When my husband called it would directly to voicemail only to not have his calls returned. I called from my phone and they picked up right away. The workers are at the mercy of the office to direct them on when they could go to our home to work on the jobs. Both jobs were drug out and even when we were told the jobs were completed, they were not. The finished product for a swale with rocks was atrocious. We had to ask for Anthony to come back out to see for himself how poor the swale looked. He was shocked. Many times the workers weren't communicated with on exactly what they were supposed to do. We still are waiting on getting our sprinklers to perform correctly. To top things off, when my husband went to review his credit card statement, Yavapai Landscaping charged his credit card without authorization. We do  not recommend them due to the poor work ethics of the office staff, the rude treatment by one of the higher up people (I forgot his name) and the continuous no shows. They are not dependable at all.

Don't waste your time and money like I have - keep looking around for a lawn company that respects its customers and doesn't lie and threaten them.

If you need details, let me know.  I will be more than happy to lay it out.

Update (reply):  looks like you don't understand what it means to bear false witness against someone and then submit false documents on their behalf.  You will be held accountable for that evil should you act on it!  Careful.

What matters to me most when service providers make mistakes, and they will be made, is that the people within that company admit their error, apologize and make it good.

COOB let the ball drop when a tree tipped over in my backyard.  The arborist who came to see it said it was salvageable.  Sadly when I tried to schedule the team to come out and do the work as quoted no one returned my calls and within a week the beautiful Palo Verde I planted 3 years ago was dead.

COOB team members immediately owned the mistake and apologized for it.

The company ended up agreeing that a replacement tree was their only way to make this good.

So, although I have to try to be patient as the new tree catches up to the rest of my landscaping, at least I still have trust in COOB and will use their services again in the future.

I thought by hireing a professional we would get good service removing our 2 trees but they left roots behind that keep spouting and won't do anything to solve the problem. Now I have to hire our landscaper to come out and do what they should have done.

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