Best Businesses in Arizona

I hired Cutting Edge Tree Services to trim two trees on May 8th- an Acaica in my front yard and a Mesquite in my back yard.  The Acacia looked great. The mesquite did not. There was too much taken off of one side that had provided a good amount of shade to my back yard (no contact to the house). I was hopeful that the tree just needed to grow back some and that it would look fine so I did not reach out to Tom until almost 3 months later (July 26). I should have reached out sooner but that's a moot point now. Wednesday night (July 29), the main tree branch broke so now Im not sure what going to happen to it. I was quoted to take weight off the tree to prepare for monsoon season and I think the weight was taken of in the wrong spots.

Rating breakdown-
1 star for the quick and easy appointment
2 stars for the Acaica
0 stars for the Mesquite

I attached before and after pictures of the tree, the broken tree, and what I was quoted for the service.

I've had Cutting Edge come over twice to do tree and cactus removals at the old home I recently bought.  The first time, they removed a bunch of dead ocotillo, a fan palm and a large ficus tree.  They showed up just about the time I was heading to work, walked me through everything, and by the time I got home... it looked like they were never there and the trees were gone.  Great cleanup job!  After my first experiance, I called Tom back up to come remove a 30' saguro (regretably... end of life) and a massive ocotillio next to it to start my landscape remodel.  Just as amazing of an experiance the second time as the first.  

In addition, Tom helped me find an amazing landscape designer for my property and I'll probably be using the landscaper he recomended for clearing all the gravel/grass off the property.  Definitely helps when youre new in town and trying to find good services!  If I had any tree's left on my property... I'd 100% be using Cutting Edge again.

Quick response and service.  My yard looks great. Good value. Definitely recommended.

Ed came over with his daughter and cut our two palm trees! They did an awesome job! The prices were fair. He also gave us some tips for another tree issue we were having. He is very knowledgeable and professional. The cleanup was great as well. He also was recruited to cut our neighbors palm tree! I would recommend this tree service!

We had some irrigation valve work done the same day as the bid. Price was fair and they showed up on time, but they didn't have the necessary parts to finish the job. They came back the next day, but a few hours beyond the time we agreed upon. Within 24 hrs the new valve broke and flooded; they came back the following day to repair. However, again arrived much later than they told us they would come. Valve was fixed and no issues since.

We also asked about a drip system leak under our concrete in which they dug up our grass and identified the issue. Was explained it was an easy fix and they committed to come next day for a nominal fee. Two days passed no show no communication back. We needed this done asap because we didn't want our concrete to get ruined. Ended up having to hire another business to complete the work and fix the abandoned grass.

They are very kind but unreliable. Hopefully, they can rectify the poor communication and learn to be a bit more accountable.

Angel and his guys are very knowledgeable and polite. They do a great job and are very conscientious about their work and taking care of my yard. Would highly recommend

We called Sprinkler Repair to complete some irrigation work in our yard, they completed that promptly and exactly what they quoted. After that we had them complete some landscaping with pavers in the backyard. We are extremely happy with the work and the crew was great!! I would recommend them highly for irrigation or landscaping.

AJ and Dakota both came to fix a sprinkler issue for us we've been dealing with for months. Both were extremely knowledgeable, friendly but professional and educated on their line of work. They fixed our issue and explained to me what was going on to help prevent it happening again. Highly recommend this company!

We've used Sprinkler Repair a couple of times and they are top notch! They're reliable, knowledgeable, polite and friendly, and actually fix the issue! They don't just bandaid the issue with a cheap fix, but they know what they're doing and do it well and honestly. Highly recommend!

Our irrigation system was struggling and needed some immediate attention and potential rework. Our previous service provider (who also does landscaping) didn't have our trees set up correctly, so we had Sprinkler Repair come out and check everything.

Within a couple hours Sprinkler Repair had reworked and set up new emitters according to our watering needs at all locations in question. They evaluated our water programing and made some tune-ups at the timer box which they took the time to explain to us in detail. We feel better about the new set up knowing that it was thoughtfully and knowledgably installed and programmed.

Worth sharing on larger trees and shrubs, is the importance of getting the irrigation distributed into the plant's root zone, near the foliage drip line. From there, the correct amount of water for each plant type, (by size) must be established and adjusted accordingly. This is where the previous company didn't quite have things correct. Sprinkler Repair noted that in addition to mixing and matching some components that were causing literal geysers upon failure, not getting the water right at these high demand locations, in addition to leaving things turned off (like our landscaper did) can really do some damage. I feel Sprinkler Repair set us on the right path moving forward.

Upon collection of payment, their lead installer mentioned that they went over their not to exceed price.  In my book, this defeats the purpose of walking the job the day before and giving a not to exceed number, which generally includes some level of built-in contingency by nature.  Before starting work, we discussed that if they ran into anything major, they would get my approval ahead of time. When they asked for 30% over their original quote (without preauthorization) all it took was a raised eyebrow on my part and a reminder of what we had discussed.  I'm giving the benefit of the doubt here and not knocking-stars-off because the team lead was reasonable when I also pointed out that they saved labor by coming in under the timetable they had originally estimated.  At that point there was a genuine realization and acknowledgment of my perspective, and they honored their quote. I'm chalking this up to the team working daily on multiple jobs, using round numbers, and trying to remember what was discussed with each client. That said, this is something to watch for so that both parties are crystal-clear on the scope of work, price, and materials being used... and this applies to any company honestly; it really needs to be fair for both parties.

All told, we are happy with Sprinkler Repair for the work they did on this project. I plan to have them out twice yearly for seasonal changes and for system health checks, which they offered to perform at a reasonable price when I inquired about follow-up services.  There was no pressure in any of our interactions with both field and office, and their payment methods are modern and convenient.  

Nice going Sprinkler Repair, keep up the great work!

Bill responded right away and came out the next day to review problem. Back the following day with the repair. Very pleased with quality and timeliness of the work.

We had sprinklers and sod placed in our backyard and absolutely recommend Sprinkler Repair! David and his team were very responsive, professional, and did an excellent job making sure we were completely happy with the end result. Trustworthy company that we will definitely use in the future.

Tim solved our issue in a matter of minutes!!! Very professional and knowledgeable. I thought we had a major issue, but this company is the best and put our minds at ease.  This is the second time we've used Sprinkler Repair LLC and it definitely won't be the last.

Showed up, early for the Estimate and on the Day of the Repair. Gave a Reasonable Estimate, Noel came and fixed it really fast and came in under the Estimate. These are the Guys I'm calling from now on.

David's company did an excellent job for us.  We had our drip system repaired, it had never worked right due to the company that installed it.  Everything was done just as he had said and very happy with the crew. They were all very professional and very neat with the work they did. They also trimmed a tree for us and did it just like we wanted.  Very careful around all the other plants and left the area clean.  We would recommend them to our friends & family and will use them in the future for other projects we are wanting to get done.  A 10 plus, couldn't be happier.
Kendra L.

Rod and his team were really great and I would highly recommend them!  Five stars!

Referral - Rod came highly recommended by the Landscaping company used by my HOA.

Estimate - He came to my house, gave me an estimate and scheduled the date.

Communication - Rod texted me as our appointment got closer to the day so I was well informed of his schedule.

Timeliness - They showed up right at 7 AM as planned and the job took four hours just like he said.

Complexity - One of the trees being removed was a 20 year old 60 foot pine tree so this was a rather complex job.

Quality - Perfect!  The pine tree was removed and they grinded the stump.  The tree in the back yard was large as well and messy.  In order to remove the tree in the back yard, they had to bring it through the house; into the laundry room and through the garage to get it into their truck.  They cleaned up everything perfectly.  They blew all the residue so the yard and street was left cleaner than when they had arrived.

Courteous - The entire team was very courteous and helpful.  They worked as a cohesive team and I was very impressed.

In summary, don't hesitate to use Rod and his team.  They are really great.

I am delighted to whole heartedly recommend RPM Services Extreme. In my case I had an orange tree that was boiled in the 2020 summer heat, and I had to let it go. Rod came over for the estimate and took the extra time to explain a lot about our trees. We moved to Glendale, AZ in February 2020 and are still learning about our landscaping. I sincerely appreciated the education. When they arrived to grind the stump he and his crew showed up on time. They have an impressive amount of equipment to perform the task quickly and efficiently. They were probably here 10 to 15 minutes and had the stump ground down, the crushed rock landscaping back in place and cleaned up the debris. I am very impressed with the quality of the work, and his prices are very competitive. Going forward, if I need my palm trees trimmed or my ash tree fixed I am calling him, and will recommend him to anyone asking about tree trimming and removal.

Mark has over 20 years of experience in the valley with trees and cactus. I was glad I found him to come out and remove my dying saguaro  at s very reasonable cost. When I got the free quote he offered to come back in a few hours to remove cactus. He was very professional and friendly as was his son who helped him. They hauled away all debris and even full filled a couple other garden requests with no hesitation. I highly recommend South Tree service for all trimming and removal tree projects big or small!

Super fast and great work! Showed up same day, awesome price and really took good care of my yard. I definitely recommend and will continue to use them for all our lawn needs!

This psycho continued to harass me for days over an accurate review.  An injury on my property?  It was a wasp sting and the situation WAS rectified by removing the wasp nest (and NO, the wasp nest issue was not known prior to the service visit so again, dishonesty from you) and actually I found out that my husband DID ask if the employee was ok and no one mentioned anyone being allergic nor did anyone contact us afterward.  And unless you were actually at my home during the occurrence, you have no business explaining the situation.  Also - you were contacted multiple times to even see about the possibility of scheduling our service and heard nothing from you while you continued servicing other clients and this went on for weeks.  It would have been nice if you would have actually completed the service from October but I see you also fail to mention that in your response and I also notice that you overlook the fact that we were understanding when you said you couldn't complete the service that day because of broken equipment.  We were understanding for the six weeks following when we could not get in touch with anyone and kept being told to send an email or that Jason would be in contact until someone finally responded to yet another text we had to send saying that you would have to discontinue our service.  Again...dishonest and unethical.  All we asked for was a response about the status of our services - I understand our yard is a lot of work and has a lot to maintain but if you were unable to handle our yard because of the amount of labor involved, you could have just been honest with us so that we could have found someone that would have had the staff to complete it - we were looking for basic communication from you and we did not get it.  It's also easy to see that you argue with anyone posting a less than positive review and that you are consistently unwilling to take responsibility for any issue.  That's fine - your responses say enough about your business practices and your attitude toward customer service.