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Talked to Jason yesterday about doing an estimate today. He stated he would be by today and would call before coming over.

No call, no show. How do you expect to run a successful business this way? I will use someone else who appreciates their customers!

*Update* Jason called me and apologized after seeing my review. He legitimately seems to be a good guy and it's a shame we weren't able to do business. He explained a situation happened today and I am a very understanding person. That being said, you have to keep your agreements and if the company would have just called me, I would have been understanding of the situation.

Still one-star. Owner is lying in his post to save face.

Photos were taken after the service and are just some of the issues I experienced.

While I was sent a list (via text - we never spoke verbally), items on the list were not performed. Weeds were not treated, rocks were not raked, debris still remained. Bushes, that were overgrown and being choked out by weeds, were left untouched.

He only addressed his natural look to bushes after the fact and said he only trims bushes once a year. He said he would try to do a small trim on the bushes next time as an exception for me and then would trim again in 2022. (That's a big assumption that there would be a next time after such poor work.)

He was also not there 45 minutes. I was in a 30 minute meeting with my boss when their crew arrived. They did not call or text before hand like I had requested (wanted to make sure my dog was inside). They were gone before the meeting was over.

The price is $120 a month. He billed me immediately for the first service  ($60) after ignoring much of his list.

He and I never had a conversation outside of text. and kept coming up with excuses why things weren't done.

He offered no solutions other than to wait and see if the weeds disappeared from the supposed treatment (they didn't!) and to see what he would get to next time.

After the review, he said to ignore the invoice.

He then tried to guilt me to remove the review and pestered me more than once about it.

This is not a good business man. This is someone who poorly performs and then tries to manipulate the review system with guilt.

He doesn't care how his poor performance hurts people and caused them stress. I had a special event planned, and I was left with a really poor looking yard (new purchase, so i hadn't lived in the home long).

Leaving my review up to warn others as I don't think anyone else should have to go through this.

This service attempted to charge us more than double their quote to remove weeds and trim one tree at our house less than a week before we are renting it. They had ample evidence and descriptions of the project by way of numerous photos and written tasks to base their quote, but still tried to pull a bait-and-switch when they arrived at the house. Despite our desperation to have the work done, charging more than double a quote supported by ample evidence is not a reasonable variation of pricing according to their terms nor the law, so we will not be using this service now nor in the future.

Great experience!  Rey and his team were fast, efficient and professional.  His prices are extremely reasonable too.  Would highly recommend Rey's Tree Service.

Troy and his crew cam out and:
-  cut/trimmed back five large mastic trees
-  trimmed back several smaller trees and shrubs
-  removed an old red yucca
-  removed several smaller trees
-  cleaned everything up
-  sprayed for weeds (which includes 90 day guarantee)

Throughout the entire process the communication was excellent.
They pretty much read my mind on how much to trim each tree....and If i wanted a tree cut back a little bit more, no problem.   If i wanted to add something to the to-do list, no problem.

Highly recommended.

Thanks guys!

I really don't have the words to thank UCT&L. As a realtor, it's imperative that I have professionals that are reliable and shine at what they do. Troy and his crew were able to work wonders for my client on very short notice at a fair price. It's so refreshing to do business with people who are honest and excellent at what they do! I felt so comfortable and confident using UCT&L that I can't wait to use them for more listings! 5 star service!

Troy and his team removed the grass from my yard and replaced our irrigation line. They did excellent work. Troy was quick to respond when I had questions. He was also upfront about the costs.

My backyard unfortunately was overgrown with weeds and needed an extreme cleanup. I requested a quote from Urgent Care Tree on a Saturday morning and Troy responded almost immediately. He and James were at my home within an hour to give me a very fair quote. His team was able to start two days later, on Monday.

Troy texted me Monday morning with an ETA for James to begin work. James arrived right on time and got to work. He was very polite and professional. There have been issues with the irrigation system in the yard, and James found the source and was able to shut off the lever, but would have to come back to finish the yard because the ground was too wet.

James sprayed a weed killer over the entire yard and I have not had any new weeds sprouting up since it was sprayed.

I highly recommend this company for your yard needs.

On time and removed a very large 7x7 foot tree stump in less than an hour. Will be using service again in the future.

I hired Arizona Tree Team to remove 2 massive trees and ended up with a great price to remove 7 trees including stump removal.  
They were on time with super nice equipment and crew who completed the job in one day.  Upon completion they left my property completely clean and raked.  I would not hesitate to recommend their service.

Outstanding job. Showed up on time and worked like demons.  They were amazing. Safe, clean, neat.

I was torn on exactly how to rate this company on a single grading scale. Overall, I'd say 3/5.

5/5 on the quality of the finished product so far. The yard turned out very well, and overall we are happy with it.

2/5 on their ability to keep to the schedule they told us. The turf was supposed to be done on a Friday, and it wasn't even close. So then they said their guys would be here on Saturday. That Saturday, nobody had shown up by 3pm, and then we were told that they weren't coming until Monday, but that it would be finished then. Long story short, the turf wasn't done until Wednesday. Their workers quite literally moved our patio furniture around and sat on the chairs for hours at a time playing on their phones. And then had the audacity to just leave the furniture without even putting the table and chairs back. I get it. It's Phoenix. But if you give us a schedule, we expect that schedule to be met. Especially when we see the workers sitting out back doing nothing, and they didn't get here until late in the day. We shouldn't have to cancel plans and reschedule our own things because they can't keep up with theirs.

3/5 customer service. We were told they would come back the following Sunday with the receipt for the final payment we gave them. They never showed up, and didn't bother letting us know they weren't bringing it. They also left bags of trash on the side of the house. This was a $20,000+ project for our backyard. Turf, gravel, pavers to extend the patio area, and planting bushes along the border. When I texted them to ask about the receipt for our tax records, all we got first was an email with the amounts. Not an actual receipt, and no response to the text messages. While they were always nice to talk to, their overall customer service was severely lacking. For over $20,000, I don't expect to find garbage bags on the side of the house, having to consistently ask for an actual receipt, and constant delays.

Yes, the work turned out nice. There's no complaints there. But with all of the other aggravations, I would go some place else in the future. I understand that they have other customers, but we shouldn't have to pay the price for them taking on more work than they are able to handle. Not sure where the issue is in their business line, but it needs work in that regard.

Sam and his crew showed up today to move two Palm trees that were too close to our patio and interfering with our awning and Solar panels! They moved them to the corner of our yard without any problems! It was evident from the start that they were very professional and knew exactly what they were doing! The new placement looks like they were there all along! Loved the job they did and would recommend them without hesitation!

This is my second review, the first was just for the quote experience alone, which was great.  Now that the work is all done, just as it was explained to me, I am completely satisfied. Very professional people and they are fast! I love the finished result and I could not be happier. I definitely recommend Aispuros Landscape for any of your needs!

Excellent communication and an expert team who really know trees. Sam is a great guy who is also very environmentally conscious, making sure trees get a second life as local artwork or responsibly sourced lumber, rather than ending up in a landfill as wood chips. Would definitely recommend him and his team for any tree trimming and removal needs.

Alberto and his team did an amazing job. Alberto is reliable and provided a reasonable and affordable price. Highly recommend!!!

The guys are always reliable and do a good job! We have them come every two weeks to do maintenance landscaping on our yard. They've been helping us out for over a year. Highly recommend!!

Ivan and his crew did a complete overhaul on our backyard at the end of November. He was prompt, incredibly professional, and we have been enjoying the nice weather and our backyard since. The grass looks amazing and we are so happy to have functional space for our family to enjoy after putting it off for so long. He was incredibly communicative during construction and kept us updated on the progress daily. He went above and beyond to make sure the project exceeded our expectations. We plan on using Century West again for our frony yard as well. Thank you!

Ivan was very prompt in his response, took the time to walk through the project with me & provided me with an excellent project timeline that perfectly fit my budgeting needs.

My story is similar to everyone else's - Contacted several landscaping companies for bids - Only  a few bothered to show up when they said they would.  Eli was over the very next day - he knew what he was talking about - and emailed a bid as soon as he left.

The crew - 3 guys - showed when Eli said they would. They were extremely efficient, and made our front and backyard look very well manicured.

AMS is now our monthly landscape company.