Best Businesses in Arizona

I was a customer for several years until June. The company has done my yard cleanup more than a dozen times and has done the queen palms and ficus 3-4 times.

Mike the owner is very knowledgeable about trees! The first time we met, he walked through the yard telling me about all the plants and trees and quoted me a flat rate of $175 to do quarterly cleanup (big trees are extra, once or twice a year.) Wow! So reasonable. He even gave me his cell number. It sounded great. The crew did a great job most of the time, especially on the big trees.

But there was an utter lack of communication from the company, and making appointments was unbelievably difficult. No one answers the office phone, EVER. So I had to leave a message every time. Usually I left 2-3 before I get a return call from the receptionist. I asked many, many times to be put on the schedule every 3 months automatically. This NEVER happened.

At least twice they didn't come at the 3-month mark like I asked, then charged me extra because the plants were overgrown. Once, in their absence my lime tree died. I asked for information on a new one several times over 4 MONTHS before getting a call back. By then I was fed up so I didn't bother returning the call.

The last job they will ever do for me was in June, 2 months late, and the job was sloppy. NONE of it was done the way we agreed on, the way they had cut it for years, and one 18 sq ft section was missed entirely. The company blamed me for not answering the door to tell them what I wanted. My absence had never been a problem before.

THEN I received the January & June receipts at the same time for $250 and $300. The $300 receipt mentioned my ficus, which they didn't even touch. When I asked about the amount I was told the cost of business was going up, and that actually we are charging all customers a $300 minimum. I said I would not pay more than the previously agreed amount of $175 for each cleanup. I was politely told I would receive a refund.

In her emails and on the phone the receptionist repeatedly said Mike wasn't able to get ahold of you or meeting with you has been a problem. She even wrote something to this effect on some of the receipts. Like trying to make me feel bad for that one unreturned phone call about the tree. Mike never called or emailed me before or since that one call. The office didn't call unless they were returning my umpteenth voicemail. No one ever asked me to be home during the cleanups or complained when I wasn't. I responded to their emails the same day, and paid promptly upon request. And certainly no one EVER tried to talk to me about a rate increase. So I have no idea what (or even when) she was referring to, or why she would keep bringing it up, and I think it's really rude.

I am dismayed at the five-star reviews here. I WISH I'd had a five-star experience. It would have saved a lot of headaches (and probably my lime tree.)

They did a great job on trimming a big tree and removed a big ol date palm in a very tight area. Ground the stump and all for a good price. Half the price the other quotes I got from another company.

Submitted a request through yelp that went to 5 contractors and Happy Grounds was the fastest to respond.  Came the next day for review and quote.  Pricing was reasonable and came the 3rd day for repair.  When we were reviewing the work, we found one additional issue that needed to be fixed and they got out all the equipment back out and took care of it.

I have nothing but positives to say about Eric and The Ultimate Tree Service.  

Eric has been servicing my home in south Tempe for the past two years and has done a wonderful job of keeping the trees neatly shaped, trimmed away from the house/roof, and also trims + skins the palm trees.

Eric is very responsive to phone calls and provides top notch customer service.  A recent example of this is that I had a large cactus topple over during the recent heavy rainstorms.  I called Eric on Sunday afternoon and he came out first thing Monday morning to assess and figure out a solution.

Despicable scum. Their cherrypicker just pulled our phone line down while I was underneath it. The driver and crew were well aware, and still sped off...I wonder why? I can't imagine using such a dangerous and careless company for landscaping.

Eric and his team were awesome! They did a great job and very reasonable price for tree trimming. Eric was such a great guy to talk with you and will come out and give you an honest estimate. You pay for what you want and doesn't try to get you to do or add more to your budget. Thank you Eric!

Super helpful and thorough for a one time job. Took the time to fix our drip limiters and showed me how to use the sprinkler system! Removed and trimmed everything as asked and more, including hedges, palms, flowering plants, and some general weeding and debris removal.

Great business if you want fast, no bs hard work. Brought a full crew and executed well for a good price! Just know that they're cash only and you maybe want to stay on top of them to make sure they have what you want done. Thank you!

Removed a 30ft fallen/rotten saguaro for us and they were in and out quick while still doing a great job. I would highly recommend their services.

I contacted Sergio's Lawn services for a quote and asked them to come out to look at our property  And other services we may have. I spoke to Frank and he assured me that they will be out on Saturday between 12 and 1:00 p.m.. Saturday came and went and he stated he left are phone number in his office and could not contact us so we made another appointment for him to come out today which is Tuesday August 28th after 1:00 p.m. it is now 3:00 p.m. and he has not shown up as of yet come to find out he is still at another location and he did not contact us to tell us he will not be showing up today. I decided to let him know we do not need his services. I will not be contacting this service.  It is very hard to find a reputable lawn service company in Arizona that will keep their word.

Can anyone recommend someone that is highly reputable and honest?

What a rip off! Three men came to trim 3 trees.. they sat on my front lawn and ate lunch! Then overcharged me at the end of the whole thing. And they broke one of my solar lights and didn't even say anything! COMPLETELY UNPROFESSIONAL! I will never use them again, and any intelligent person won't either. Such a disappointment

The men who came were prompt and worked quickly. However the price I was quoted was for an hour, and chemical that would treat the yard for 6 months. They charged me for a full hour even though they only worked for half that time, and after 3 weeks the weeds were coming back. I called to complain and they said I only paid for chemical that killed what it touched. I explained that I was given a price for treatment to take care of the yard for several months, and his response was, We don't treat with pre-emergent in that time of year. I don't recommend these guys at all.

Sergio's crew did a great job!! I needed them quickly after I had some tenants move out and they were able to accommodate my schedule and did a fantastic job on cleaning up our backyard and even exceeded my expectations. They then came back the next day and spread 10 tons of rock in my backyard. Highly recommend! Excellent job and very accommodating. Thanks Sergio!

Bob White came yesterday 12/7/17 gave me an estimate to remove tree from backyard. Said he could have a crew first thing the next morning. Crew arrived on schedule went to work. Removal made mess of the pool, crew cleaned the pool as part of their clean up procedure. Completely satisfied beyond expectation with Aachen Tree Service. Highly recommend.

The team of Garnicas Landscaping did an amazing job!!!!! I had a great deal of overgrown weeds and bushes that needed trimming. They did such a great job. I will be hiring them again. I am posting before and after pictures. Thanks again, gentlemen!

Not professional at all, showed up late than the appointment time, then increased his price which we still agreed to it, stated that he will start today, then we waited for him to call when he will be done but to discover that he never did actually work on the property to begin with, when called him and asked 4 different times why wasn't there work done and finally getting an answer out of him was completely non  sense.
I would not recommend, please check after anyone, he thought he could fool us...

My irrigation was leaking in so many places and they redid the whole system for a reasonable price. They also moved rock to my back yard and spread it rather than just dumped it. Super professional and courteous. They did a great job!

We hired The Ultimate Tree Service to clean up several trees on my property, including a few citrus trees, three California Fan Palms, a large Olive tree, two pineapple palms, and fig tree and some miscellaneous others.

All my phone calls / texts were received and responded to promptly, including a same day quote/estimate. The crew arrived on time, worked very quickly and professionally. We'll most likely be using them every year from here on out.

Valley Tree Feeders is very knowledgeable about the different types of palm trees and how to keep them healthy and looking their best. All the staff has been great to work with as well. Thanks!

We found this great company to do monthly service for my mom and he has been super consistent shows up every other week as asked and promised. Very reasonable rates! We needed our over grown palm tree trimmed and they did a phenomenal job! They kept everything Very clean, this palm is located so close to the  poolAnd they made sure that every bit of debris was cleaned out before they left. Even blew the front yard clean of any debris as well. Very reasonable price . We  highly recommend this family owned company and will have them do all of our yard maintenance, palm tree trimming and sprinkler system repair. Super friendly, very polite and great communication.

The first time I used Sergio's they did a wonderful job.  They showed up with 5 people and were done in 40 minutes ($90 an hour @ 40 minutes = $60).  I have absolutely nothing bad to say about that visit.  

The next time I called them, they no showed, no showed on the reschedule, randomly showed up another time which we were not home then showed up on time.  They showed up with 3 people and Sergio himself (even though he stated he was not there) was hiding around the corner of the house on the phone taking calls pretending to be working.  He was the third guy and did no work.  However, he did do the following:

1)  Extremely rude to my wife.  When he asked her for payment, she pointed out they did almost no work with the bushes in the backyard.  He mumbled/cussed under his breath at her and proceeded to go into the backyard and only cut the front of the bush, leaving everything else a mess.  
2)  Sergio himself was on the phone when I called and spoke to me, however he told me he was not at the property he was at the office.  They left one guy there for an hour and then Sergio and one other popped up later.  However, they charged us for the full utilization of the crew (Sergio plus the missing person and the guy who they left there).  My wife informed me of this via phone while they were onsite.  
3)  They scratched my car and blew tons of dirt and rocks on it.  They played stupid when I called and complained.
4)  I was out of town when they showed up so it makes sense why they did an awful job and decided to slack since my wife was the one home.  She was not in a position to be confrontational with a rude landscaper seeing as how she has a newborn to watch over while talking to this guy.  
5)  No refund was offered.
6)  Denial of any responsibility or fault with the engagement.
7)  Claimed they rendered all services as expected even though the pictures of my  yard and plants demonstrate otherwise.

Do yourself a favor, do not call this company.  There are plenty of honest working landscapers who do consistent work and do not screw over their customers.  Based on the volume of other negative reviews referencing dishonest work and fraud, it looks like this is their standard mode of operation.