Best Businesses in Arizona

I have used The Scottsdale Handyman for years. When I used to own rental properties all I did was call Eddie & give him the info about the particular problem &  the contact info on a tenant & Eddie would take it from there. The work was done in a timely manner & never had a complaint about his lack of professionalism or his manners. From installing a water heater to hanging pictures. From fixing irrigation to installing toilet & such, Eddie can do it all. I have found that there is no job too small or too large for The Scottsdale Handyman!

10:30 am We ordered two ceiling fans and a remote on Amazon thinking we would take advantage of their new Amazon Home Services Group. Our experience was horrible outside of Amazon's normal amazing delivery speed. The day of the installation we received a window of between 11am and 2pm. Kyle from I'm Gonna Fix It called and said they were wrapping up with another client and would be there around 3pm. A gentleman named Chris showed up at 4:30pm and started to work on installing our fans. He pulls me aside before he is done and says "We can bill your second fan through Amazon, or if you can pay cash we will do it for 80.00 instead. Amazon charges us a 20% service fee so we can offer a cash discount."
We are so far behind schedule my wife has time to stop and grab the money on the way home from work. Right before he leaves he comes back and says "Hey I don't have a screwdriver to put the batteries in the remote." He then leaves without testing it, so we had no idea if it would work. Needless to say, the remote won't sync with the system he installed so I call them up and ask them to fix it or remove the unit so we can send it back.
Chris comes out again, this time, he doesn't have a ladder, even though he needed one the first time, so we let him use ours. (What kind of a service comes without a screwdriver or a ladder?), tests the unit, then tells me "Because the unit is defective we have to bill you 65.00 for the hour I was here, but not to worry Amazon will most likely cover the error because the unit was defective." So now they want Amazon to pay us back for their mistake.
His office calls to bill us and I ask them "Why are we paying you to remove something that you didn't test on installation. If the tech actually tested the unit and didn't just leave, then we wouldn't be having a second service call." She says, "Ok I'll call the owner and ask what we can do."
Less than five minutes later Chris shows back up at my house asking me, "What's the problem, and that it was ok to bill us because we let him leave without testing it." It's not only extremely unprofessional to send a service tech back to your front door (not to mention the same one that didn't test the unit) to try and argue on behalf of the company, it borders on intimidation. I wouldn't agree that it was our fault that he didn't test the product he installed and I asked him to leave. The then promptly charged us the 65.00 for the hour.  I will never be using Amazon's Home Services again; I'll stick with hiring my Rosie on the House certified contractors.

2:00pm I added this in response to the owners comment.

I can tell you for us the service was nothing like 100% satisfied. It doesn't do me any good to yell at a technician coming to my house for being 2.5 hours late, it does let me know that maybe the company I am working with isn't 100% reliable. It doesn't do me any good when I tell the tech that I have a screwdriver available to put that batteries in, and he says it's fine and goes home. It wouldn't have done me any good this morning to send the man away because he showed up without a ladder when I had one he could use. It definitely didn't do any good to ask your company to make the service call right, because then I had a tech show back up at my house to blame me for his inability to put in batteries, and properly test something he installed.

The good news is there are companies out there that go above and beyond to make things right. Amazon refunded us your service fee of 65.00 and for the remote within the hour when we emailed them. Personally, I was shocked that they would cover a fee, that should have never been charged. It wasn't Amazon's fault we picked the wrong company off of the list to have come to our home. None of that mattered to Amazon, they made it right, and did it quickly, securing our continued business with them for a very long time.

As for offering to put in the new remote for free well I think you can see how we might not think of that as a plus. The last one cost us part of the initial 80.00 (fan installation), and an additional 65.00 (due to reasons listed above).

I appreciate the quick response to my review but fixing the issue when I called and spoke to your company would have been better. Instead, I talked to someone on the phone that said she would talk with the owner, had a technician show back up at my house to argue the point (which is not great service or professional), and then got a call three minutes later to pay because you felt it was due regardless.

Again I can't say enough good things about Amazon for erasing most of what turned out to be a horrible experience.

2:37pm Finally made it back in my bedroom tried to turn on the fan to take a nap and it doesn't even turn on manually now.

2:55 After a little investigation it seems the tech wired the fan to a different wall switch for the light and the fan, which he didn't do before. We are hiring another company to check the work.

We had our floors installed by M2 Enterprises, they did wood like plank tiles in our entire house. We love how they look and make the house look open and modern. They also did a custom border on our entry step. We've had lots of friends and neighbors comment how much they love our floors. We are planning to redo our 2nd bathroom and will have M2 design and install it for us. We are really happy with the quality of service they provide.

Never responded to multiple requests. Don't even bother asking for one. I had other contractors respond that my project was not in their scope of work. Easy peasy. These guys don't respond which is what probably would happen after you have them money

Two ladies came out to look at the kitchen. I followed up with them with text several times but never got an estimate. Not sure why. If they don't want the business, at least have a courtesy to send a note, instead of completely ignoring to even reply. Will not recommend.

MK Remodeling and Design worked with us to remodel our master bathroom, create a library (complete with a murphy door), and remove a built in entertainment center from our living room to open that space up. From start to finish, they were incredible to work with. Christy, James, and Mike were all responsive to communications.

Once work began, they really focused on our project, and they were always here on time. The entire team, and all the contractors they hired, were on point. Our neighbors asked us how we had people showing up every morning like that to work on our house. We just told them to "hire Mike!"

My husband and I are beyond happy with the results. Each room is beautiful. Christy was amazing to work with as a designer. She took my general ideas and really transformed them into gorgeous spaces in our home. These folks are absolutely worth the time and money to use. No complications. Exactly what we wanted. We will definitely call them again if we want to redo anything else.

Really happy to have worked with this company!

I've had a lot of problems hiring shady contractors from Angie's List who do terrible work and randomly take off for meth adventures....

RR sent nice, knowledgeable and trustworthy people to quote and to do a great job removing a 30 y/o wooden patio that was attached to my roof. Would definitely hire them again!

Q is literally the best handy man ever. Ever since the first day I hired him, he has tackled all of the crazy random jobs I've thrown at him quickly and professionally. I don't even feel right calling him a handy man as he is way more than that! On top all of that, he's super sweet. I will miss him and all of his amazing work when he leaves California. Damn you Arizona for stealing Q from us!!

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

Eric at E.L. Construction is definitely someone to hire. He was knowledgeable, honest, friendly and cost effective.

I hired him to install three pre-hung exterior doors and Eric was upfront with snags along the way, making sure I had a say in the process.

I want to point out he singlehandedly did all three doors, and he was pleasant to work with as I was finishing up the door handles and locks behind him.

Eric has a construction background and even went over a few quick estimates for other things while he was here, also pointing out good ideas for projects I'll be doing myself.

I'm going to have him come back for a few remaining projects and I will be using him for general handyman things I don't feel comfortable doing.

Thanks, Eric!

Very professional to say the least. family owned business thats professional and personable is hard to find. They came out and gave a free estimate in a timely manner. They were actually ahead of schedule to finish the projects. The workers were friendly and professional. The owner Youssef even reached out to me to make sure everything is to my demands. Thank you again.

Doug does great work. He shows up on time and is reasonably priced. I would definitely use him again.

As soon as I met Bobby I knew I wanted to hire him. He was professional, knowledgeable, and carefully reviewed and discussed the details of my project. I had just purchased a house and needed work done prior to moving in, so my timeline was tight, 2 - 3 weeks. I had new flooring put in, new interior paint, recessed lighting, new light fixtures and hardware installed. Bobby got it done quickly and efficiently and maintained excellent communication throughout the process. I was amazed at how hands off the process was. Bobby ordered the materials I had selected, and also helped me pick out some other items. He has great taste and a good eye for what will work best. Don't let the small number of reviews stop you from working with Atelier507. I was hesitant at first because when we started the process they were new to Yelp and did not have any reviews. Now I am so impressed with Bobby and his team I would recommend him to everyone and use him again on future projects.

Let me start off by saying Jennifer is amazing women to work with. She is so talented at what she does. Me and my wife are pleased with the professionalism and the way she communicated with me through the whole process. Thank you so much!

Dion and his team did a great job remodeling my bathroom. They framed out a shower, redid the plumbing for the shower head/handle, installed a window, and did all the tiling. They worked with me on price, were amazingly responsive despite me adding items to the job, and still gave me an amazing final product. Would use them again and recommend them to others.

Desert Mountain just completed repainting the entire cabinets in my home.  Working with David and Jamie was truly a great experience.  They always showed up on time and kept to their quoted schedule.  The cabinets look great-their price was fair and I would certainly recommend their company without any hesitation.

I was looking to replace an old wooden gate that had come off the hinges and was falling apart during the pandemic. Called a handful of places and they were giving me weeks to have it installed and at a higher price. HGM went to see the gate, gave me a quote, all over phone/text. Installed it same week. Could not be happier. Great service. Nice gate. Highly recommend.

SpiceGirl Remodeling came to my home and conducted repairs and upgrades so I can convert it to a rental. The scope of work was painting, flooring transitions, fireplace updates, washer / dryer hook-up replacement, flooring / stair repairs, and cleaning services.

Erika made sure that her crew provided quality work and followed up when additional work was needed to complete the job. I am happy with the finished look of the home (see photos) and I appreciate the work of her crew and her project management performance.

Micheal did a fantastic job on our kitchen rebuild.  Although he usually does bigger jobs, he gave us exactly what we wanted and our kitchen looks amazing! Thanks 2nd Ave Design Group!

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