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I have used The Scottsdale Handyman for years. When I used to own rental properties all I did was call Eddie & give him the info about the particular problem &  the contact info on a tenant & Eddie would take it from there. The work was done in a timely manner & never had a complaint about his lack of professionalism or his manners. From installing a water heater to hanging pictures. From fixing irrigation to installing toilet & such, Eddie can do it all. I have found that there is no job too small or too large for The Scottsdale Handyman!

10:30 am We ordered two ceiling fans and a remote on Amazon thinking we would take advantage of their new Amazon Home Services Group. Our experience was horrible outside of Amazon's normal amazing delivery speed. The day of the installation we received a window of between 11am and 2pm. Kyle from I'm Gonna Fix It called and said they were wrapping up with another client and would be there around 3pm. A gentleman named Chris showed up at 4:30pm and started to work on installing our fans. He pulls me aside before he is done and says "We can bill your second fan through Amazon, or if you can pay cash we will do it for 80.00 instead. Amazon charges us a 20% service fee so we can offer a cash discount."
We are so far behind schedule my wife has time to stop and grab the money on the way home from work. Right before he leaves he comes back and says "Hey I don't have a screwdriver to put the batteries in the remote." He then leaves without testing it, so we had no idea if it would work. Needless to say, the remote won't sync with the system he installed so I call them up and ask them to fix it or remove the unit so we can send it back.
Chris comes out again, this time, he doesn't have a ladder, even though he needed one the first time, so we let him use ours. (What kind of a service comes without a screwdriver or a ladder?), tests the unit, then tells me "Because the unit is defective we have to bill you 65.00 for the hour I was here, but not to worry Amazon will most likely cover the error because the unit was defective." So now they want Amazon to pay us back for their mistake.
His office calls to bill us and I ask them "Why are we paying you to remove something that you didn't test on installation. If the tech actually tested the unit and didn't just leave, then we wouldn't be having a second service call." She says, "Ok I'll call the owner and ask what we can do."
Less than five minutes later Chris shows back up at my house asking me, "What's the problem, and that it was ok to bill us because we let him leave without testing it." It's not only extremely unprofessional to send a service tech back to your front door (not to mention the same one that didn't test the unit) to try and argue on behalf of the company, it borders on intimidation. I wouldn't agree that it was our fault that he didn't test the product he installed and I asked him to leave. The then promptly charged us the 65.00 for the hour.  I will never be using Amazon's Home Services again; I'll stick with hiring my Rosie on the House certified contractors.

2:00pm I added this in response to the owners comment.

I can tell you for us the service was nothing like 100% satisfied. It doesn't do me any good to yell at a technician coming to my house for being 2.5 hours late, it does let me know that maybe the company I am working with isn't 100% reliable. It doesn't do me any good when I tell the tech that I have a screwdriver available to put that batteries in, and he says it's fine and goes home. It wouldn't have done me any good this morning to send the man away because he showed up without a ladder when I had one he could use. It definitely didn't do any good to ask your company to make the service call right, because then I had a tech show back up at my house to blame me for his inability to put in batteries, and properly test something he installed.

The good news is there are companies out there that go above and beyond to make things right. Amazon refunded us your service fee of 65.00 and for the remote within the hour when we emailed them. Personally, I was shocked that they would cover a fee, that should have never been charged. It wasn't Amazon's fault we picked the wrong company off of the list to have come to our home. None of that mattered to Amazon, they made it right, and did it quickly, securing our continued business with them for a very long time.

As for offering to put in the new remote for free well I think you can see how we might not think of that as a plus. The last one cost us part of the initial 80.00 (fan installation), and an additional 65.00 (due to reasons listed above).

I appreciate the quick response to my review but fixing the issue when I called and spoke to your company would have been better. Instead, I talked to someone on the phone that said she would talk with the owner, had a technician show back up at my house to argue the point (which is not great service or professional), and then got a call three minutes later to pay because you felt it was due regardless.

Again I can't say enough good things about Amazon for erasing most of what turned out to be a horrible experience.

2:37pm Finally made it back in my bedroom tried to turn on the fan to take a nap and it doesn't even turn on manually now.

2:55 After a little investigation it seems the tech wired the fan to a different wall switch for the light and the fan, which he didn't do before. We are hiring another company to check the work.

There is nobody better than M2 Enterprise, I am so happy with my completed tub to shower conversion and will have Mark and his team out again for my guest bathroom remodel! I will never use any other contractor after my wonderful experience with Mark. He was able to complete my whole remodel conversion start to finish in 4 days! Mark is honest and highly skilled.... his work is impeccable! I was nervous taking on my homes first remodel project but Mark put my mind at ease, let me know every step of what to expect, and I wish I would have contacted him sooner. I cannot recommend M2 Enterprises highly enough!

Clay's work, expertise, and responsiveness are unparalleled! He assisted me with the on-site building of custom oak floor-to-ceiling book cases as part of a complete living room re-design.  He advised on the best structure, and did some of the most precise building and assembly work I've ever seen.  The units were later stained by a carpenter, but even before they were "finished," the raw install looked so beautiful it was as if it was already done.  Clay was on time, worked efficiently, and was respectful of my home.  His pricing is fair and there are no surprises.  Beyond that, he threw in for free fixing a nuisance entry door that needed to be trimmed down and a new threshold installed, and he is helping me scope out the cost for a few more renovation projects I hope to accomplish down the road.  I would unreservedly recommend Gusto Construction and Clay to anyone - you'd be lucky to have him work on your project.

It was a pleasure working with white builder.
Fabio and Ellen were very helpful and professional.
They were always responsive and on time and were there to answer all my questions and concerns.

I highly recommend white builder for all your kitchen and bath remodels

I had my kitchen remodeled, along with leveling my living room floor to match rest of the house, new tile throughout the house and a wall removed. From beginning to end, the process was easier than I experienced with previous contractors. Everyone was on time, polite, and the house was clean at the end of the day. Mike was responsive to answering my questions which I appreciated. Everything was on time, except for one day delay which did not put the overall process behind schedule. I love the end project and would not have been able to design the floor plan, pick out the tile, countertops or cabinets without the help of Kristin. It was well worth the cost! I highly recommend Mike and staff to complete any remodel.

I have nothing but good things to say about Rodriguez Remodeling. Even after I inconvenienced them with my work schedule they still treated me and my home with respect. They are expert contractors and I give them 5 stars. Honestly they deserve 10.

Hands down, Q is one of the best out there - he's honest, hardworking, knowledgeable and very trustworthy. I referred him to my family members as well. Easy to communicate with and no project is too big or too small from electric, plumbing to installing tvs, I would highly recommend him to everyone.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

If you are looking for an Iron Door come to Eric! This couldn't be better! The quality is amazing and Eric was very experienced and professional! Communication was perfect and He actually showed up and finished on time. We couldn't be happier. Did I mention he was about half the price of any local Iron Door Company!

We went with RH Design & Build for an interior remodel including a complete kitchen renovation.  Despite some challenges along the way, we could not be happier with the end result.  We recommend RH Design & Build for their professionalism and craftsmanship.

Doug is really easy going and works quickly and efficiently.  His estimates are very fair (we are on a budget since we recently had a baby). He even fixed a door that wouldn't lock at no charge since it was such a "quick fix "! He put in several ceiling fans and recaulked our shower. I will be using him for all my future house repairs!

We used Atelier507 to remodel our kitchen, floors, build a closet and other misc items.  We are now planning on remodeling our master bathroom.  Not only are the professional and reliable but Bobby and his whole team are a pleasure to deal with.  Bobby's advice on the design was extremely helpful and made the projects less stressful than anticipated.  I would highly recommend them.

Let me start off by saying Jennifer is amazing women to work with. She is so talented at what she does. Me and my wife are pleased with the professionalism and the way she communicated with me through the whole process. Thank you so much!

BEWARE!!!!!! This company is a waste of time. They scheduled an appointment with me and I took the day off to meet with Dion. He did not confirm the appointment to let me know he was for sure coming, and then he showed up and took my quote for my work and never heard back from him. It's been 7 business days and still no response. Don't waste your time with this ridiculous company!!!!

Unfortunately I cannot recommend this company.

In short:
- Terrible communication
- Incorrect measurements
- Bad installation
- Not done right the first time

They came out, measured my kitchen and was told I'd have a quote soon. A few days passed and after reaching out I got a quote. Then was given an excuse about having to determine if the material is available. Where the supplier told me they had plenty... I finally get the quote, it's good and I accepted the quote and paid my 70% and set up a date to complete the wood template on a Monday morning. After they left I was told they would reach out that afternoon to put me on the install schedule. The day passes, then the following day, and the day after that. Nothing. So I reach out and I'm told they put me on the install schedule WITHOUT even asking me if it's a good day. It wasn't, but fortunately I was able to get the day off work. Then I'm told they'll check with the fabricator at the end of the week, make sure everything is on track and ready. The week passes. I hear nothing. Finally the Tuesday after I reach out and they didn't even check with the fabricator! Sure enough "They'll check near the end of the day". They didn't check that day, or the day after.

Finally all is well and I'm told 24 hours before the installers show up the time they'll be there. The installers come, install the counters and several measurements were off. They had to cut the counter inside my house creating a huge mess (they said that the wood template should not have had that happen). They couldn't install my windowsill piece because of a drywall issue (where a guy came later that week, cut and shimmed it no problem and didn't mess with the drywall at all). The installers didn't put any caulking between the backsplash and countertop, so now I have to do that. Then someone only made a 24" backsplash section instead of a 54" section so I have a huge gap behind my stove. The fabricator had no extra material so now I have to wait for someone else to use my material and have enough left over material so they can cut the strip I need. Not sure who messed that up but I'm pretty sure it wasn't the fabricator...

I feel as if my project wasn't important enough for them to actually care about it. It was a back burner project and was a complete hack job. I'm so upset I gave this company any of my money. I had to constantly reach out to get any details of what was going on, and was told they would do a specific task on a specific day and they didn't. I was waiting for them to complete the install to potentially up the rating of this review but then that was totally screwed up too...

I highly recommend others go elsewhere and save yourself the frustration, anger and disappointment.

I merely contacted Lev for a quote and after a couple text messages he somehow got the impression that I was wanting him to do the job cheaper, which I never once asked for, and then he told me to look on yelp for someone who would do my simple job cheaper and that he was no longer interested in helping me.  WOW! Wtf? Not at all what I expected after reading all the race reviews.

Emailed this company, had someone (a lady) come out to our home we had just purchased. Such a waste of time! No direction, help, suggestions, ideas etc. Never received an estimate. Poor customer service. I would not recommend this company.

Our experience started out well but changed for the worst when the product was delivered. Their were a number of cosmetic defects in the cabinets. Such as inconsistent stain, nicks, scratches, etc.. We contacted the owner, Michael, to inform him of the problems and we agreed on a time for him to come inspect the areas of concern. On that day Michael wrote us at the last minute and said he wasn't coming out and that he was sending his employees instead, to do the repairs. We weren't excited about the last minute communication and change but went with it. His employees arrived and we showed them our concerns. Long story short they said they would need to take all of the cabinet doors and drawer faces back to their shop. We accepted this plan as they promoted it was the best way to resolve the issues. We requested that the work be done by a certain date and the employee stated he would make it happen.

Time came for reinstalling the re-stained and corrected pieces. Unfortunately shortly after that, the lacquer finish on almost all of the pieces started to peal. Here is when communication, timeliness and courtesy went out the window. Unfortunately we had already maid final payment so we didn't have much leverage to deal with their newly acquired poor business practices.

We contacted Michael again and he agreed to come out and look at the problem. At that meeting he acted as if we caused the problem because we asked for the original imperfections to be repaired. He stated that the pieces never should have been taken back to their shop. We tried to remind him that he didn't show up to that original meeting and that his employees made the decision to remove the pieces, not us. He completely dismissed that idea and has to this day. But, he agreed to remake the pieces that were peeling.

In our opinion the job should have been made a priority because our project was now many weeks behind. None of which was our fault. Nope, we were put on the low priority and 6 months after the original installation we are still living with the peeling doors.

Michael and his company have been poor, at best, to deal with and we are now having to file a formal complaint against 2nd Avenue Design Group with the Registrar of Contractors.

I will complete this review once more has transpired.

I highly don't recommend doing business with this company. They provided an inferior product, have been rude and unprofessional to deal with.

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