Best Businesses in Arizona

I have used The Scottsdale Handyman for years. When I used to own rental properties all I did was call Eddie & give him the info about the particular problem &  the contact info on a tenant & Eddie would take it from there. The work was done in a timely manner & never had a complaint about his lack of professionalism or his manners. From installing a water heater to hanging pictures. From fixing irrigation to installing toilet & such, Eddie can do it all. I have found that there is no job too small or too large for The Scottsdale Handyman!

Unprofessional, and nightmarish to deal with. Here's exactly what transpired:

I work 50 hours a week. I made an appointment with "I'm Gonna Fix It" through Amazon between the hours of 2PM-5PM on Sunday, my only day off this month. When 3 o'clock rolled around on Sunday and I had not heard from the company, I called and left a message. At 4 o'clock I sent again inquiring if the appointment was still good to go. Close to 5 o'clock I receive a message from Kyle (the owner) stating that he would have to reschedule do to "personal issues". So, at this point I've planned my families day around this thing and have wasted my only day to be with them. In my industry, this is called "No-Call-No-Show".

I immediately texted him back (I will post a screen shot of the conversation if Yelp will let me) informing him that this was unacceptable and that I do not have another available day all month to reschedule.

I was then rudely texted back "Life Happens" and then he went on to explain how there was "a death in the family".

Now.... I am not a psychic so I do not know if these excuses are true or not. What I do know is this:

A) If you look at other reviews for this company, you will find similar experiences of unprofessionalism, excuses, and tardiness.
B) We were all young once and (speaking for myself) I made these type of excuses to my professors in high school.
C) If there really was a problem, I should have been personally contacted as soon as they found out they were unable to make it (Apparently even though the "Personal Issues" began on Friday, they were unable to contact me until AFTER the appointment was through on Sunday). The guy claims he contacted Amazon to cancel but that is totally untrue; amazon would have contacted me immediately.

In conclusion, the experience I had with this company was so poor I canceled their services altogether. I am not someone with unrealistic expectations... I am understanding that things do happen but with that being said I was not contacted until after the three hour time window had passed and my time had been blatantly wasted, not to mention insulted by the owner.

Buyer beware!

Mark and team from M2 are a cut above.  Highly skilled, attention to detail, prompt, professional, courteous and more.  Their team did a full remodel of our master shower and we could not be more pleased with their work.  Everyone that has visited has given compliment after compliment.  On our next bathroom remodel or tile/stone project, there is no one else we would call.  Not the cheapest bid, but beyond worth it due to their expertise and upscale quality.  Thank you so much for your hard work.

Clay's work, expertise, and responsiveness are unparalleled! He assisted me with the on-site building of custom oak floor-to-ceiling book cases as part of a complete living room re-design.  He advised on the best structure, and did some of the most precise building and assembly work I've ever seen.  The units were later stained by a carpenter, but even before they were "finished," the raw install looked so beautiful it was as if it was already done.  Clay was on time, worked efficiently, and was respectful of my home.  His pricing is fair and there are no surprises.  Beyond that, he threw in for free fixing a nuisance entry door that needed to be trimmed down and a new threshold installed, and he is helping me scope out the cost for a few more renovation projects I hope to accomplish down the road.  I would unreservedly recommend Gusto Construction and Clay to anyone - you'd be lucky to have him work on your project.

I would love to see what email your supposedly sent since I was the one who provided my email address. Also, I can 100% guarantee I never received a single call, let alone "multiple calls" or a voicemail. Ellen called me a few times to arrange a visit and I HAD her all her contact numbers saved in my phone so I would have seen her on my caller ID. Finally, the fact that your accusing me of being the reason you didn't follow through with sending me a quote is embarrassing for you as the "compliance team member" and you should just take the loss and move on without trying to blame me for your business practice
failures. But, I get it, it makes you look like the good guy and shifts the blame... typical sub-standard contractor move from another shady Arizona contractor.

Had them install a Sollid Cabinetry pantry. Throughout the process, communication was great, cost was very competitive (based on several estimates) and the installer was very professional. Was very happy with the service provided and would highly recommend them based on our experience.

Rodriguez Remodeling is the best. Period. Originally came out to fix some drywall damage leftover from an air conditioner install. So right there, a major Valley a/c company uses them to fix any damage done during installation.

So we thought, we'll have them do some other work. And it kept on from there. First, they finished our bathroom remodel after the original contractor totally screwed it up and wasn't close to finishing. Two weeks later - all done. Wonderfully.

Then we had them add a porch extension to the upstairs and downstairs. Again, wonderful work, done at a reasonable pace. VERY well done.

We have a daughter who cannot be allowed access to the kitchen. First, they came up with a gate. THEN, they created a lock that can be easily opened by everyone in the family - even my 85-year-old mother - except my daughter.

They have fixed electrical problems in my house, and plumbing trouble. All done well the first time.

I hate to give them such a great review, because we still have a lot of work left on the house. But, they are the best.

Hands down, Q is one of the best out there - he's honest, hardworking, knowledgeable and very trustworthy. I referred him to my family members as well. Easy to communicate with and no project is too big or too small from electric, plumbing to installing tvs, I would highly recommend him to everyone.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

I had EL Construction come evaluate a patio cover with a rafter succumbing to rot. Eric himself answered promptly, and gave a fair assessment of the repair and the possibility of scope creep and how that would work. When I accepted his quote, he got me scheduled very quickly, and sure enough the scope had to get considerably bigger. The ease of communicating with him made what could be a scary situation much more approachable, and he definitely seemed motivated to treat my home like it was his own.

The project dragged on three days longer than expected, but at every stage it was kept protected from the monsoon elements, and the construction made quick progress. The outcome was an excellent work product, everything looking like new, and a fair final invoice.

I definitely recommend EL Construction for the hard stuff. Eric tells me he can do it all, too, so I'll be reaching back out to him as the projects come up!

Very professional to say the least. family owned business thats professional and personable is hard to find. They came out and gave a free estimate in a timely manner. They were actually ahead of schedule to finish the projects. The workers were friendly and professional. The owner Youssef even reached out to me to make sure everything is to my demands. Thank you again.

Doug responded to our request for a quote quickly. He then came back after we accepted his quote and completed the needed repairs promptly, professionally and to our satisfaction. He is professional, knowledgeable and someone we would recommend and use again in the future.

Thank you Doug.

We used Atelier507 to remodel our kitchen, floors, build a closet and other misc items.  We are now planning on remodeling our master bathroom.  Not only are the professional and reliable but Bobby and his whole team are a pleasure to deal with.  Bobby's advice on the design was extremely helpful and made the projects less stressful than anticipated.  I would highly recommend them.

Let me start off by saying Jennifer is amazing women to work with. She is so talented at what she does. Me and my wife are pleased with the professionalism and the way she communicated with me through the whole process. Thank you so much!

I called this individual and attempted to make an appointment for a bid for remodeling work in kitchen and bathrooms.  I requested a 3 to 3:30 pm.  He tells me his last appointment can't go past 3pm.  I told him that my wife doesn't get home from work until 2:30.  He says that he'll try to be there at 2:30.  I then try to give my address.  He interrupts me and tells me to text it.  I told him that's a problem because I don't text.  He then says that is a problem and maybe I better call somebody who can write while they're driving.  At that point I say why don't you pull over and then  I tell him to forget it and hang up.  This guy has an attitude that would not work in my house.  Business must be good for him to turn down a potential job that was estimated at $67,000 by another company.  We wanted a comparative bid.

I can't say enough about Dave and his crew. My husband and I were planning a small renovation that did not include new countertops but once we started we realized that new counters were a must! We had used DM Countertops in a previous home so naturally I called them up again to see if they could help. Dave was quick to come out 2 days later for an estimate. He was able to get us in the books quicker than anticipated which was so appreciated! The day of, his crew showed up on time and quickly got down to business. They made sure to keep us in the loop through out the whole process. The counters turned out amazing and everyone is blown away by how it changed the whole look of our house. We would recommend them time and time again for anyone looking for great quality work with a stand up company.

I had Lev install a new RV Gate. From the start, he was a professional.
1. Lev got right back to me with an initial quote, and within 2 hours he had been to my house and gave me an exact quote with some options.
2.Lev sent me a picture on what part of the wall/original gate would be taken out and where the new pillar would be.
3. Lev scheduled his masonry partner (Alvaro) for 8 a.m. on Saturday, Alvaro was their promptly at 8 and was finished with the work around noon.
4. The masonry had to dry for a couple of days, Lev scheduled to come out at 9 a.m. on Tuesday was promptly their at 9 was finished with the gate install by 1:15. Which I might add is awesome looking.

I would highly recommend Lev.

After several tries at scheduling, the rep came out to look at my master bath remodeling project. She promised to get back with an estimate but never did. Even after several messages between me and the owner, I never got a response. It would have been courteous to at least let me know they didn't want to bid the job.

Our experience started out well but changed for the worst when the product was delivered. Their were a number of cosmetic defects in the cabinets. Such as inconsistent stain, nicks, scratches, etc.. We contacted the owner, Michael, to inform him of the problems and we agreed on a time for him to come inspect the areas of concern. On that day Michael wrote us at the last minute and said he wasn't coming out and that he was sending his employees instead, to do the repairs. We weren't excited about the last minute communication and change but went with it. His employees arrived and we showed them our concerns. Long story short they said they would need to take all of the cabinet doors and drawer faces back to their shop. We accepted this plan as they promoted it was the best way to resolve the issues. We requested that the work be done by a certain date and the employee stated he would make it happen.

Time came for reinstalling the re-stained and corrected pieces. Unfortunately shortly after that, the lacquer finish on almost all of the pieces started to peal. Here is when communication, timeliness and courtesy went out the window. Unfortunately we had already maid final payment so we didn't have much leverage to deal with their newly acquired poor business practices.

We contacted Michael again and he agreed to come out and look at the problem. At that meeting he acted as if we caused the problem because we asked for the original imperfections to be repaired. He stated that the pieces never should have been taken back to their shop. We tried to remind him that he didn't show up to that original meeting and that his employees made the decision to remove the pieces, not us. He completely dismissed that idea and has to this day. But, he agreed to remake the pieces that were peeling.

In our opinion the job should have been made a priority because our project was now many weeks behind. None of which was our fault. Nope, we were put on the low priority and 6 months after the original installation we are still living with the peeling doors.

Michael and his company have been poor, at best, to deal with and we are now having to file a formal complaint against 2nd Avenue Design Group with the Registrar of Contractors.

I will complete this review once more has transpired.

I highly don't recommend doing business with this company. They provided an inferior product, have been rude and unprofessional to deal with.

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