Best Locksmiths in Arizona

Corey did a great job repairing the key ignition on our Honda Odyssey. He kept me up to date every step of the way and saved me hundreds of dollars compared to the dealer. And the dealer told me I would end up with a separate key to start the car. Nonsense! Corey from Turn Key fixed everything and we still only need one key.

An amazing family service, I called a few places and they had the best prices on a programed remote key! I was originally going to spend extra money on my car being towed to a Toyota dealership to have it made there but they helped me save on that by coming to me. I definitely recommend this locksmith

I wish I could remember the tech name. He was very nice and informative. I learned a few things..will use again if needed. I will definitely refer people to them...

After a different safe mover flaked on me two days before our move, I contacted Arizona Lock and Safe and hoped they would be able to squeeze in our job.  

I sent a (rather panicked) email at 9pm and received a response almost immediately.  I was directed to call Scott in the morning to see if they could help.  Scott got me scheduled for the next day.  I couldn't believe it!

John and Brady arrived on time, explained everything, and got to work.  They were quick, efficient, and super-careful moving a very large safe.  

The price was reasonable, as well.  The fee is by the hour, and these guys wasted no time.  Great job!  I would definitely use Arizona Lock and Safe again and highly recommend them.

Great service! Super responsive and flexible with timing to come help our family into our safe that they handle bad broken off. 10/10 recommend!

Fantastic friendly service. The owner came to rekey and was vert professional and courteous.
Would recommend to anyone to use. Great pricing as well.

HORRIBLE service! Bill, one of the sales people was one of the rudest people I have ever met!!! Would not let me speak and kept telling me I could not say what I was saying when I complained about their return policy. I told him I can say and think what I want and he told me he can choose to accept my return or not and he doesn't have to do busy with me.  Zero value foe customers or women in general. I will NEVER do business with them and will share my experience with anyone I meet! HORRIBLE....RUDE...SERVICE!

We originally contacted them through their website on Jan 25 and we received no response. We then on February 6th we called and were hung up on twice. Finally we found their gmail address and emailed them that way. This has been ongoing for several months and we had hoped to resolve it but it has not happened so here is our review. They are also known as 247 Pro Locksmith based in Tempe.

This is the letter we wrote to them & their following correspondence.  

"I am very disappointed with my recent experience with Ryan a locksmith who was recently sent out by CallOrange to help me get into my unit.

On Tuesday January 19, around 9pm, I contacted your call center and told them that I was locked out and needed a rekey at (my address) I told them I could not get into my unit.  I then received a call back from a locksmith named Ryan who told me he was about 15 minutes away and that it would be a $19 service call and about $20 to get me a new key. He asked me what kind of lock it was an I told him it was a Schlage keyless entry. When he arrived he told me that it was not a rekey and because I was locked out it would be more expensive.  He told me it would be $140 because it was the Schlage lock and it would be more work. It took him 5 minutes to unlock the door and and when I asked him if he would cut me a key he told me it would be $40 because it was more difficult to deal with. I do not understand how it went from $39 to over $180 to deal with this lock. I was very clear that I was locked out, I was very clear that it was a Schlage lock and he even asked me identifying questions about the lock so he knew what he would be dealing with. I have a Home Warranty and I could have called them for $69 to deal with this lock but when Ryan told me it would be $39 I decided to save myself $30 and go with Ryan.

I find this to be deplorable service and I feel taken advantage of.  If he knew that Schlage locks were more expensive to work with he should have said so on the phone as he did ask me what type of a lock it was. I also said that I was locked out. How did a key being cut go from $20 to $40? How did letting me in all of a sudden turn into $120? This was a five minute job.

I would like the bill to be adjusted to what was originally described to me on the phone. I feel that Ryan saw that I was in a desperate situation and up-charged me and was untruthful with me or withheld information from me."

Their response was to request a copy of the receipt and when we sent it in, they replied with:

"It seems as the customer agreed to the price in writing as indicated by the
customer's signature on the invoice.  Thanks."

Our response (My Assistant):
"She did agree to it at the time because she had no other choice but we
do feel we've been seriously overcharged if you reread what happened
in the first email."

Their response:
"The fee that was paid is a fair fee for this type of service. If the
customer felt he was over charged, he could have called another
company. Thanks."

We have tried to move this up the ladder but our messages are being ignored. We have called, emailed and sent messages to their Facebook page. The person with whom we were communicating never signed their name to their emails so we don't even know who was responding. The Call Orange website claims a 100% satisfaction guarantee. If I had read the reviews on these guys I would have never used them.

This is a great company. I called and spoke to Seth, the owner, and told him that our safe wasn't opening properly. Rather than charging me to send somebody out, he asked if we had changed the batteries on our safe. Sure enough, that was the cause of the problem and it was so refreshing to talk to an honest person!

When the individual reviewed my home to re-key locks he had quoted one price. He did not review the total before beginning the job. He did not break down how many locks and the price for each. He ran my debit card before showing me the total. I thought it was the price he mentioned. When he left he handed me the receipt and it was $300 more than what was stated. I would have never allowed him to move forward if I known the total amount. Theres an item on the receipt thats unclear of what was charged.  Never again will I use them.

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