Best Plumbing Services in United States

These guys are great. Only did the work necessary, on time, James is great. Would recommend.

this was our first time using this company, very professional,very knowledgeable. He
went above our expection of what was needed , went the extra mile  to get job done .
we had  water leaks under the house and in a wall, other company i had used for 15 yrs  said it would take 2 days or more to fix. Adam Skiscim did all the work in 31/2 hrs, he never stop moving and kept us informed  about the jobs the whole time. I would recommend him highly and will be using him again .

Jim at Lowery Brothers Plumbing responded quickly and helped us with a disconnect, repipe, and reconnect around a new kitchen countertop installation. He was professional, thoughtful, knowledgeable, and tidy. He thoughtfully accommodated scheduling around countertop installation. We will definitely consider working with this company for future jobs.

Best plumbing service around! Very punctual, friendly, very efficient! Needed a hot water heater replaced & a new vanity installed..Jim & Russ know their stuff & back their work! Will definitely be calling them again if another problem comes up! Great guys! Great company! Highly recommend!!!

I used Micheal twice after reading a good review of him in the HOA journal.
The good:
- he answered his phone and he called back promptly when I left a message
- Both times he came on time
- He promptly fixed the two issues (leaking gas pipe, 130 degree temperature in the attic that day) and a leaking water pipe in my crawl space
- He cleaned up

The bad:
- I felt like I was taking advantage of him, because he charged me too little.

This is absolutely the best plumbing company in the area. Whenever I contact them,they are quick to reply. If I call and get the voice mail,they quickly return my call. Jessica knows her customers and makes them feel comfortable. They have done lots of work for us and our neighbors. Their work is top notch.  The staff in the office to the guys they send out first rate. I recommend them 100%.

I have used these guys a couple times and have been very pleased on both occasions.  Both times I had a list of things to do and they knocked them out very quickly.  More importantly it been a while and all the work is holding up nicely.  There are no fancy trucks and uniforms or advertising with this company so you are not paying for all that stuff.  Very reasonable straight forward pricing.

The pump from the French drain to the street hadn't worked in years. The garage was showing signs of water from this defect. Terry and his employees made sure that my wife and I were informed about what the problem was, how it was to be fixed, and what the cost would be. This was all done in a personable and professional manner.

Cathy of office personnel was also very pleasant and made sure that any concerns about scheduling were quickly and efficiently relayed.

Lastly, Terry's Plumbing did the job for about $600 less than another local plumbing company quoted us.

We had a TERRIBLE experience with this company.  We were charged $295 for less than half an hour of work to snake a line when we were having a backup into our house. The receipt stated that the work is covered by a 60 day guaranty.  A little over a month later we had the exact same issue.  We called the company back and told them it should be covered under a 60 day warranty. They agreed and came back out. However, after they had snaked the line again (once again less than half an hour of work) they handed my husband a bill for $275. My husband explained that we shouldn't be receiving a bill as they were performing work under a warranty.  The man (Joe) then told him that he had performed additional work that was not covered by the warranty when he put a camera in the line to determine what the problem was. We informed the company that we would not be paying the second bill as 1) it was our understanding there would be no charge for the second service call, 2) if any work outside the scope or the warranty was going to be performed, they should have notified us, and 3) the actual problem was never fixed. Our communication from the company has been extremely hostile and threatening.  At this point, we will likely be taking them to court.  Worst experience EVER with a service provider and would give them zero stars if I could. Do not use this company.

I tried multiple times to call to have a leaked repaired. Every time I call I am asked to hold and then immediately hung up on. Obviously they don't need any work. Keep looking somewhere else because they don't care about customers.

I contacted Transou's after other recommendations in the Next Door/Buena Vista app. Michael came over and explained the various options I had fora sump pump back up system. I felt their price was reasonable for such an extensive job. (I have 3 sump pumps.) They arrived approximately when expected. My only small complaint would be they underestimated the time the job would take (it took almost 6 full hours, not two as estimated.) Additionally, there was a miscommunication about the bill and invoice I was charged, but when I expressed my concerns to Brandon the owner, he got back to me quickly and rectified the situation to my satisfaction, refunding me the amount of the misunderstanding. They were very attentive thru the whole process. My only other comment (not really a complaint) is that I didn't understand fully the rooter process. They should explain what the results can be (inconclusive) before you order a rooting process. I wanted to know where's drain led to but after twenty feet all they could tell me was we hit mud. So for $250 I found out nothing. Brandon assures me this will be addressed in future training meetings. (This was NOT the billing question mentioned earlier.) I would recommend them and use them for future projects.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

I called Best Rate because they advertise 24/7 service.  I called at 9:30 PM and was told no one could come out until sometime the next day.  When I said that I thought they offered 24/7 service the man said he was one man down and I don't want to know what the quote would be for them to come out that night.  My emergency was not at all important to him, in fact he seemed as if he thought it was humorous.  Some choice words come to mind about this man that I won't put on the internet

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC

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