Best Deck & Railing Contractors in United States

We had been introduced to Ben at All Star Stair Railing through our contractor. We were in the middle of a big renovation and decided we could not live with the ugly pony walls that we had through out the house. Ben texted me right away. Came out to measure the following day. Sent his quote out hours later. Worked out our design and adjustment and we were off and running. He was able to start earlier than projected. They take real pride in craftsmanship and what a pleasure to work with.

They did a great job replacing/repairing the hinges and connecting bars on my iron gate. I found them responsive, friendly, reasonable and easy to work with. The turn-around time was excellent and I would highly recommend them for any metal installation or repair. Mark was easy to communicate with and seemed to care about the end result. 5 Stars!

If you are looking for the best deck builder in Phoenix, give Isaac a call. He's super friendly, super honest and super reliable. You'll be glad you chose them!

We want others to know how pleased we are with the service and product Hernandez Ironworks delivered. They listened to us as to how we wanted to make the gates express our taste and then they perfectly executed the requested changes. The quality of their gate construction far surpassed our expectations.

We highly recommend Hernandez Ironworks to all who are considering custom ironwork.

Joe & Elizabeth P.

Someone on Nextdoor recommend Pool Remodeling Brothers. Based on their recommendation I reached out to Jose for an estimate. They were responsive and got our pool fixed within a week of contacting them. We had some cracks in our pebble in the steps and we couldn't get anyone to call us back or do the job because it wasn't worth their time for what they would make on the job. Because they took on our little job we will be using them for our pool remodel in 2-3 years because our pebble is old and wearing out.

We decided to repair and update our deck. It was getting pretty faded and in need of repair. We used New Look Kool deck a few years back to do some repairs and really were impressed with their work. We went with them again for the complete job this time. Glad we did they did great work and the patio looks better then ever. Thank you Dave and your team. You guys rock. Great job!

Checked the roof and it looks good.   The seams around the vents look very watertight.  The shingles looks like it's held down tight.  They also do wood work.  They removed my old, unused swamp cooler and put in an additional wind turbine.  They're registered with the state of AZ.  They're certified GAF shingles installers if you decide to get GAF shingles.  They also finished within 2 days.

Ray and his team did a wonderful job on our pool deck and garage floor. I plan to help him out again at another property. I've also referred him to others.

Our side fence/gate was rotted and needed to be replaced.  Joel was easy to get a hold of, gave me a large selection of options to choose from, and answered all of my questions before starting the job.  He showed up early, worked non-stop all day and finished our side fence and gate on time with fantastic results.  He was polite and I felt he was very trustworthy.   I highly recommend this business for anyone!

I just had my observation deck resealed, and it turned out great. Adam workers did a great job and barley knew they were there, no banging or dropping tools. The project took about four days with the drying of the stuff they put in the roof, but showed up and completed the job very professional. I would use him again, and Adam will Answer his phone when called.

It's funny how I wrote a review on this company and it disappeared. I had my pool cool decking refinished back in Sept. 2018.  This was suppose to have a 3 year warranty.  I started my contact with this company back on 8-4-20 emailing them asking for them to come back and repair the cool decking that was breaking away.  No reply.  3-18-21 sent another email.  No reply.  I tried calling to leave a message, but mailbox was full.  I called 602-423-8016 someone said someone would call me back.  Cindy, daughter of owner, called and asked me to send pictures which I did.  Sent pictures to 602-478-3234.  3-22-21 Cindy said she would send message to Eric, her brother, who did the work and will send him another message to get a hold of me.  7-7-21 almost a year and still no response.  I have now sent a letter to Better Business Bureau, Arizona Registry of Contractors and now a review on Yelp.  Please do not give them your business if you need cool decking.  They don't stand behind their product or warranty and you will have to get repairs done before two years end.

Amazed by poor customer service!!!
9-24-21

Simply, the best I've worked with. Brings great attitude and energy, he also considers you as a client foremost.  I couldn't get anyone to work on my exterior door without having to buy a whole new door, because other guys don't have the skill or the willingness to do the actual carpentry work.  Jason is fantastic, it was energizing to me to see a master craftsman at work, I can't rate him highly enough.

It's unfair and disrespectful Not to provide a quote to the customer when you have promised. The person came to my home, checked my problem and said that he would let me know how much it would cost. More than a week past, no response! I called the company- the person said that he was still working on getting this quote!
What the hell, I said to myself! I said ok, I will wait. It's been over 1 month, still nothing. Of course, I am not waiting for a call anymore. He could have been honest right from the beginning so that at least I am not going to rely on this company. I explained my problem well over the phone even before he came to my house.
Be Honest and Transparent from the beginning! Do not hide! If you would not be happy with the money you would make or whatever the reason is, just say it.
Disgraceful

Matt got our 12' pool, Kool deck, motor, valves and removal of Oleanders done in two weeks. I had 3 other quotes. Matt us the guy to go with! 623-255-2239

Update. So after contacting customer service I was connected to Jennifer. She was very good with staying in touch with me all week. Yesterday Matt was out and did all of the adjustments to our door. The door looks to be pretty bug tight now like our front door is. I had a different customer service experience than others have posted on here. My problems were taken care of in a timely manner. I just wanted to let people know that customer service handled everything very well this week. Hopefully they will continue to get better with that and provide the good customer service I had this week.

I contacted Geremey due to an aging roof that was in desperate need of repair. I contacted 3 different companies, all who wanted me to wait for a few weeks just for them to come out. With the rain we've had, I couldn't wait that long. Geremey was very responsive and understood my needs. He came out that afternoon and had the job done quicker than I anticipated. My neighbor is a home inspector and he even said this is one of the best roofs I've seen. Needless to say, if you need a roof and need it done correctly, Geremey with Elite Construction Services should be your go to!

We went looking for a security screen door. Went to their web site to get direction of the closest show room. Of course the show room was closed permanently on our side of town and they hadn't updated their website. That's where they lost a star. I guess they should get on their IT department to update their website. So not being happy with driving around for no reason, we decide to drive out to the Scottsdale show room. Only reason was my brother had a good experience with them. If it wasn't for that they probably would have lost a customer, just from the website not being updated. Once we got to the show room our experience started getting better.  They took the time to answer all our questions, we never felt rushed. We decided on a couple different styles. We had the price out the door before we left for each of the styles. Only down fall was I had to buy two, since we have a double door.  We set an appointment for the other sales person to come out to get our final decision and take the required measurements. He was very helpful. No pressure was felt, he even talked us out of an option that we were looking at and I'm glad he did.  They told us 3-4 weeks for install. I believe it was 2 weeks and we had it install. The install went smooth with no complaints.  If I ever need another security door.  I wouldn't hesitate going to them. If they would have had the website updated. They probably would have had 5 stars.

I ordered two doors for approx $4k. Very large front door.
The work was poor on the front so I had them come out again. They only wanted to inspect.  So it was two weeks, then they forgot I had an issue and I had to chase them down to get someone to come out again. They did and fixed four of the issues but two remained. The most major of the issues was this: they mis-engineered the security door handle and it did not close fully with my front door handle. They would collide. The solution? Move the handle to a beginning height of 5'6 and out a plate where the old handle used to be. Because I was out of town, this was completed and the additional two issues were not repaired on that date. Another two weeks passed and the made time to come out again to inspect. These are a few of their excuses as they forgot about me again, paper work was misplaced, pics were lost, engineering was backed up, new person took over, etc.
I had to threaten to move this to the next level (small claims) before they finally moved with a sense of urgency.  Long story short. 4 months later all was completed to my satisfaction. Poorly managed.

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