Best Deck & Railing Contractors in United States
We had an issue with a community gate surrounding our pool area in which the gate could be pulled open. Being the work was under warranty and contact was made but the work took close to 7 months to be completed. Multiple phone calls with no return call, requests for a supervisor or owner to return my call with no contact. Even after contact a No Show of all things. Finally the repair was done with no follow up call, email or anything to indicate the repair was done.
By the way no reason or apology was declared.
Deplorable customer service and the gate was average at best.
By the way no reason or apology was declared.
Deplorable customer service and the gate was average at best.
1023 N 21st Ave Phoenix, AZ 85009
We had a relatively small roofing project on our front porch that needed attention. We've had other roofing companies work on our roof and most have been disappointing, dishonest or difficult to work with/unreliable. Jason was the opposite, honest, communicative and followed through. Here on out Native Roofing will be our go-to and I will be recommending the company to friends and neighbors who need repairs.
24008 N 104th Ave Peoria, AZ 85383
Manuel from AZ SunCovers has done a tremendous job to install a 23*11 patio shade in my backyard. He and his team are very professional, they have completed the work way before the actual timeline. Definitely recommend AZ SunCovers
Phoenix, AZ
My wife and I recently moved into a new home that was looking pretty rough on the outside. We set up a walkthrough with Global Elite Builders to look into painting the interior and exterior. They gave us a fantastic quote, we were ready to book, and then they took it upon themselves to find dangerous problems with our home's electrical wiring. We booked immediately.
Our paint job had difficult time frames and they had to work around a plumber, and they did so with zero issue. They fixed all the dangerous problems with our home and did a fantastic, quick paint job for a great price.
Now, whenever we want to make significant changes to the home we will call Global Elite.
Our paint job had difficult time frames and they had to work around a plumber, and they did so with zero issue. They fixed all the dangerous problems with our home and did a fantastic, quick paint job for a great price.
Now, whenever we want to make significant changes to the home we will call Global Elite.
Avondale, AZ 85323
We have a two story house with basement and with that, have two decks. Through the years, the beams supporting the first floor and second floor decks have been failing. A result of this is that the wood has become compressable. Through this, the decks started to sag, a very dangerous situation.
We called around and were very fortunate to find Yavapai Decks, Abide Construction. Nate talked with me about the project and fortunately had a couple of open days in the near future. He came out and gave me an estimate, which I accepted. Later that week he came out and did the repair. This involved jacking up the decks so he could remove the bad lumber.
The end result is that we now have a very solid foundation for our decks. The work was done beautifully and structurally sound. He even painted the supports the exact color of the existing structure. I only wish that Yavapai Decks did other work - we would hire them in an instant!
We called around and were very fortunate to find Yavapai Decks, Abide Construction. Nate talked with me about the project and fortunately had a couple of open days in the near future. He came out and gave me an estimate, which I accepted. Later that week he came out and did the repair. This involved jacking up the decks so he could remove the bad lumber.
The end result is that we now have a very solid foundation for our decks. The work was done beautifully and structurally sound. He even painted the supports the exact color of the existing structure. I only wish that Yavapai Decks did other work - we would hire them in an instant!
1425 W McIntosh Dr Prescott, AZ 86305
They built a 2ft high retaining wall in our backyard which looks great! They showed up on time and worked all day. A week later we found 2 cracked bricks. They returned and fixed them promptly. Thank you Rob and company.
Phoenix, AZ
Doug was very helpful. He spent all day doing various projects and all were done great. Highly recommend.
3317 South Higley Rd Ste114-135 Gilbert, AZ 85297
Scheduled an appointment on Tuesday to have someone out to my house Friday for a quote. I was super excited to have them out because of how friendly and helpful Mike was at the initial scheduling time.
But that's where it ended. I took time off of work to be home to have GPS out to the house... that's a personal day I will never get back. No show, with no courtesy call. Around 4:00 I finally got a call. I get people are busy, but please understand that an appointment is an appointment.
But that's where it ended. I took time off of work to be home to have GPS out to the house... that's a personal day I will never get back. No show, with no courtesy call. Around 4:00 I finally got a call. I get people are busy, but please understand that an appointment is an appointment.
7762 E Gray Rd Ste 400 Scottsdale, AZ 85260
This company is terrific- the iron railings and spiral staircase they built for us are built so well, the welding is so good! Juan is easy to work with and he most definitely keeps in communication all through his projects. His work crew is made up of good guys, esp his Dad. Pricing is very very fair.
1035 E Curry Rd Tempe, AZ 85281
I have been in Contracting for 20 years and I am very rarely met with the level of customer service I have received from this company so far. The owner called me today to follow up on an estimate I requested only a few hours prior and after giving me the estimate over the phone, informed me that he was sorry for the Delay and that he had had a Small Heart Attack over the weekend. ummm...Today is MONDAY...only 2 days after a heart attack and the man is getting back to me within hours?? AND is sorry for the delay???!!! I am blown away and will be doing business with him I HOPE for many years to come. SERVICE LIKE NO OTHER!
1542 E Victory St Ste 7 Phoenix, AZ 85040
Russ is terrific. I had a light with fluorescent bulbs in the laundry room that I couldn't open. Russ came quickly (on his day off!) and removed the light bulbs. Because I needed to go buy matching ones he came back the next day. Much appreciated! He was quick to respond and very efficient at his work!
29909 N60 St Cave Creek, AZ 85331
We just moved here to Prescott Valley from Massachusetts and don't know anyone. Using Yelp I found Mario of Navas Remodeling. I needed a very old kitchen sink replaced and Mario did the job for us. He gave us a fair price and he did an excellent job. We are very pleased with the result and we will contact Navas Remodeling for future work at our new home. Thank you Mario.
Phoenix, AZ
Showed up and gave a verbal quote for our work, but (after a month) never followed up with a written quote or any type of contact. Did not reply to numerous calls, texts, and emails after the initial meeting.
Strawberry, AZ 85544
Didn't finish the job! This company was the worst subcontractor during our remodel. No communication. Don't expect detailed drawings, don't expect them to listen to your own drawings/photos to say they understand what you're hoping for. It took them 3 months to figure out how to make a 90-degree turn with our railing. Two weeks to get one stain sample, not three. And they kept sending the wrong sample. It took 4 months total to put a simple stair railing in and we're having someone else stain it because they still can't figure out how to produce an accurate stain (hint: stop using green-base stain when we're wanting warm oak - not rocket science).
Even 4 months later when they finally brought the railing - it's too thick and doesn't match the spindles. We asked them to plane it down 1/2 an inch and they refused to take it back to the shop and just left it here in my garage! They literally did 80% of the work, took 4x as long and then quit without finishing. Unacceptable.
It's the opposite of artistic. Other reviews on Google say they're expensive but worth it. That's just plain wrong when they can't handle basic woodworking skills. Avoid this company and if you're working with a contractor - ask who their stairs sub is first and demand a different company if they mention this unprofessional company.
Even 4 months later when they finally brought the railing - it's too thick and doesn't match the spindles. We asked them to plane it down 1/2 an inch and they refused to take it back to the shop and just left it here in my garage! They literally did 80% of the work, took 4x as long and then quit without finishing. Unacceptable.
It's the opposite of artistic. Other reviews on Google say they're expensive but worth it. That's just plain wrong when they can't handle basic woodworking skills. Avoid this company and if you're working with a contractor - ask who their stairs sub is first and demand a different company if they mention this unprofessional company.
4741 W Polk St Ste 4 Phoenix, AZ 85043
Straight Line made our dreams for our back yard come true. I gave Holly a basic sketch and idea of what we were looking for and she designed an awesome plan. We made no changes as it was perfect. The construction went smoothly. The entire team was professional resulting in a real quality product. We had a pergola extension of our covered patio at the house, a ramada with a gas grill, Primo (kamado sytle smoker, a tv wall to accomodate our 65 TV, and a pool with a great water feature. We've been enjoying it completely in the last week since completion. It feels like we are at a Phoenix or Scottsdale resort. I highly recommend Straight Line for your outdoor construction needs.
1915 W Adobe Dr Ste D Phoenix, AZ 85027
Clayton promptly responded the same day to our request for consultation and quote on the replacement of a pergola shade structure. He was very personable and pleasantly discussed multiple options for layout and materials. His quote was detailed and thorough. He leveraged a 5 man crew for the job in the interest of getting the job done professionally and in a timely manner. All the guys on his crew were great. We felt as if this group was taking care of us as they would their own families. They even cleaned the worksite cleaner than they found it. We will definitely call on Gusto Construction again and highly recommend them!
3256 E Joseph Way Gilbert, AZ 85295
Decker construction deserved 10 stars! Great work. Clean work. Finished jobs before expected times, employees are nice. Overall a great company. Prices are fair and work completed is subperb.
23724 N Central Ave Phoenix, AZ 85024
I was extremely pleased with the process from start to finish. From my original consultation with Spencer to the walk-through at the time of starting the project, and the communication with the team including Alex and Angel and his crew.
They were punctual, reliable, extremely knowledgeable, and diligent and saw everything through from start to finish. My backyard has taken that quantum Leap to a whole different level and I am overjoyed with the results. Kudos to the whole team at Allied Outdoor Solutions and I would recommend them highly. Thanks again guys!
The picture I posted was before I put everything back in place so definitely not the true finished product but wanted to share an image nonetheless.
They were punctual, reliable, extremely knowledgeable, and diligent and saw everything through from start to finish. My backyard has taken that quantum Leap to a whole different level and I am overjoyed with the results. Kudos to the whole team at Allied Outdoor Solutions and I would recommend them highly. Thanks again guys!
The picture I posted was before I put everything back in place so definitely not the true finished product but wanted to share an image nonetheless.
Tempe, AZ 85282
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515 E Carefree Hwy Ste 722 Phoenix, AZ 85085
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Peoria, AZ 85345