Oak Plumbing

Representives of Oak Plumbing have come to my house 3 times recently.  Jovan came to assess the situation (needing a new Ice Maker Box for a new-ish fridge) and then Travis came twice.  Once to install the Ice Maker Box and then to return, when it wasn't making ice.

Compliments all around.  Turns out, it's not that easy to install an Ice Maker Box as it involves all the house pipes and takes a skilled plumber to do it.

The staff (I've met a few of them recently) at Oak Plumbing is the very best.  Amy on the phone is so friendly and efficient.  I went to their office and met Matt to tell him how much I appreciate the customer service I got from both Jovan and Travis on site and Amy in the office.  

Having Travis in my house, to do the work, was a joy.  He is so friendly and conversational --- plus he does great work and explains exactly what he's doing, as he works.  His second stop at my house was because my fridge wasn't making ice.  His previous work was perfect, he re-checked it and analyzed the problem.  Water filter needed replacing.

This company is Diamond Certified so I trust them.  Their customer service and follow-through is the best I've ever experienced in living in my house for decades and hiring numerous contractors.

Oak Plumbing was quick to dispatch a technician to us on short notice. Travis Ballard was our guy and I can tell you that he is the consummate professional. Worked with our schedule. Life with two working parents, and two kids. Life can get hectic but Travis made it work and fixed our issues quickly.

Solid company. Nate was our technician and showed up on time and knew exactly where to look to find our ongoing leak. Several other companies (super inexperienced) showed up and they all said they would have to replace something before diagnosing which sounded incorrect and they were absolutely wrong - only Oak Plumbing saved the day and replaced the valve after diagnosing and it solved the issue right away. Wish we called them first!

Such a great company. Will 100% only be using Oak Plumbing from here on out and a shout out to Nate who was not only friendly and nice but also explained everything easily and in great detail.

Thank you guys!!

Oak plumbing recently came out to assess a faucet repair on a kitchen sink in my rental unit.  The initial estimate to replace the faucet, shutoff valves and a sink drain outlet was over $1,000 not including the faucet that I had already purchased.  I was extremely surprised at this cost, as I've done enough plumbing to know this was exhorbitant.  I asked them to adjust the price, which they did, but only with a minor reduction.  Since I manage the rental from out of state and needed the work completed for my tenant, I opted to have them go ahead and perform the repair.  I admit Johnny did a quality job, however it only took 2 1/2 hours to complete.  Based on the $950 price tag, and the minimal parts required, this worked out to be nearly $400/hour.  That's $100/hr more than my attorney charges.  Basically, good work, but way overpriced.  I asked for a business line card (which I never received) and considered using them as a primary provider for our future HOA plumbing needs, but after feeling pretty gouged I think I'll find someone else from here on.
Lessons learned:  
1. Shop your prices.
2. Send your kids through the plumbing trades union instead of college

The stove previous gas line was protruding from the wall preventing the stove to bud up against the wall.  I called them as talked about my issue and the next day they came and took care of it.  I wish I would have found them earlier.
Right now I am very happy with the job done.  We will use them again for the water heater.

Jovan was awesome. Though I didn't end up using them for the job, he was a really solid dude and seemed incredibly honest and upfront with everything. I would trust Jovan to do any work on my house but I would someone else who was more cost effective for me.

Joel came out. Immediately said I had an old water heater...around 2001. I bought the house in 2009 and installed the water heater many years after that. Uneducated, with a b.s. up sell. Very disappointing.

[Review by my mother, Sharon] WARNING! WARNING! If I could give this company a negative rating I would. I had a LONG review I was ready to post but due to word count I needed to cut down my explanation of my negative review.

I called Oak Plumbing on March 17th, they had Jovan Cummings come. He inspected a problem area near my septic system. Told me he needed a probe to check for the pipes, something I didn't understand but since he was the expert, I let him do his job. I've lived at my residence for over 15 years and me and my husband built our house from the ground up so I know when there are major issues with the septic system. Mr. Cummings got a T metal probe and began to forcefully stab into problem and non-problem areas uphill 70 ft along the pipeline. I had to go into my house to assist an electrician with something and when I came back out to check on Mr. Cummings, he left without any notice. He did send a quote for work and the pricing was extremely unreasonable.
The next day, I called another plumbing company, who fixed the leak, which turned out to be a faulty bracket but he also uncovered 7 puncture holes along 70 ft of my pipeline that were made by Mr. Cummings. How do I know it was Mr. Cummings? Right after Mr. Cummings left, I told everyone in my house to not run the water until I could find out what was going on. By the time another company came, I had not run the water for about 24 hours (no shower, no flushing the toilets). While the new plumbing was being repaired, we were testing the lines along the way. Each time he would repair one spot, water would shoot out of the ground from another hole. If these holes were made, before Mr. Cummings arrived, it would smell like sewage and the side of my house would be filled with water. It would be MUCH worse than the slight leak that was there before he arrived.  

Two days later, after not receiving a phone call back, I drove to Oak Plumbing and was greeted by an extremely rude, unprofessional employee named Ariel Gonzalez. He even said his boss/the owner (Mark Harris) was worse than him when addressing customer grievances. When I asked Mr. Gonzalez why I hadn't received an acknowledgment phone call, he said he just hadn't gotten around to it and that he doesn't care when asked why he was acting like he didn't care. Needless to say the conversation didn't get anywhere.  Mr. Gonzalez was well aware what Mr. Cummings had done and didn't dispute the usage of the T shape probe.  However, the following day, I received an email from Mr. Gonzalez stating he wanted to make it right and to reply back to the email or give him a call. I replied to the email stating that if he wasn't willing to: 1) pay me back for the repairs I paid for as a result of the Mr. Cummings negligence, 2) pay for an independent leak detection company to perform a leak detection test to make sure no other holes were made and 3) if the leak detection uncovered more damage, Oak Plumbing would be responsible for paying those damages also, then there was nothing else we needed to talk about. It's been over a week and I have not heard from Oak Plumbing, Mark Harris and/or Mr. Gonzalez.

I have filed multiple complaints with various agencies and there has been no contact from Mark Harris, the owner of Oak Plumbing.  I believe I will have to take this company to court in order to regain my loss when I don't believe it's something I should have to do.  I have pictures, video and 6 witnesses to back up all my claims and will proceed in court.

Our experience with Oak Plumbing has just been terrible, and in no way should you even consider them for even the most rudimentary work. If anything goes sideways, their back of house will drag their feet and you will be in the same position as us. It has been virtually impossible to get them to be accountable for messing up the standalone tub in our home.

I work in tech, and if we have an employee inflicted issue with one of our customers it is all hands on deck to resolve the issue as fast as possible. This has not been the case, and I would be ashamed of the performance and the consideration for customer satisfaction of my team if I was the owner of this company.

The abbreviated version is:

My wife and I moved into our new house a week before contacting Oak Plumbing.

We found them on Thumbtack.

Asked them to come out and rebuild a toilet and take a look at why our hot water takes forever to reach our bathroom.

Installed a $1600 hot water re-circulation pump that to this day has made virtually no difference in the speed at which we receive hot water.

Prior to leaving the plumber they sent out (who told us they work on commission, after trying to sell us additional shit) snaked our freestanding tub (which my uncle who is not even a plumber said should not have happened) causing a massive leak into our garage, rendering the tub unusable.

The plumber that did the work prior came back out the next day to reassess the issue, stating he would come back Saturday to get it taken care of. Nobody showed up on Saturday, and we were introduced to Ariel who told us Saturdays were reserved for urgent work. He mentioned we could get our money back, but we would need to pay for the tub repair as they weren't sure if the damage was caused by Oak Plumbing (lol). We opted to leave the money where it was until this was figured out, and have heard nothing about this refund since.

They dragged their feet sending people out, making us wait days/weeks for people who had no idea what they were working with to show up, only to reschedule again.

Ariel and the original plumber came out, and for whatever reason Ariel left leaving the original plumber alone who then could not move the tub by himself, wasting another visit to our house.

They finally send out someone who knows what the hell they are doing, and need to order a part from the manufacturer, a thin membrane drain pipe that (surprise) should not have been snaked.

Ariel told my wife the replacement part was unable to be ordered or was delayed after weeks of us waiting.

My wife called the manufacturer, who then read her the email to Ariel with a link to order the part, saying that he has been able to order the part the entire time and simply had not followed through.

On October 22 they showed up to finish fixing the tub, and did an absolutely terrible job sealing it. This is the quality of work you can expect from a company that fucked up your stuff, then took a month to half ass making it right. It is STILL not sealed properly.

I legitimately have no idea how any self respecting business could execute the basics of their job this poorly.

Update: the tub still doesn't drain properly. We have filed a complaint against Oak Plumbing with the Better Business Bureau.

Jovan came out to perform a plumbing inspection for us this morning. He was very knowledgeable and explained everything to us. I look forward to working with Jovan and Oak Plumbing in the near future!

We love Oak Plumbing and the owner is a great local businessman.  Travis Ballard came out to our home and was very professional and did a great job!  He helped unclog one of our toilets.  We have used them for other service too.  Give them a call if you need quick and responsive help.  Ryan Hill

Worst plumbing experience I ever had was with Oak Plumbing.
They send this guy Zachary to my home.
He was very rude from the moment he arrived at my door. I asked him couple of valid questions about the issue he either answered my questions in a very rude manner with an attitude or he would give me the silent treatment.
For a clogged toilet in master bedroom he suggested removing the toilet bowl and running camera in the pipes.
Then he showed me a blurry image and said there is a white toy stuck in there he charged me $644.00 for this and gave a price quote of $ 3000.00 for changing the pipes and leaving a whole in my ceiling that i have to then repair myself.
After that I called Mr. Rooter a vey nice gentleman by the name Jason came looked at the issue and after 10 minutes got to the root cause of problem.
There was no need for removing the toilet bowl and running camera in the pipes because there was a plastic bottle stuck in the toilet bowl itself.
Don't even think about hiring Oak Plumbing for your plumbing issues because clearly they have no clue about how to run a decent business.
That guy Zachary needs to get fired and Oak Plumbing should return my payment.
I will make sure that happens in the meantime stay away from this horrible business.

Company provided no estimate of charges in advance of coming out for a routine service. After completing part of the service they charged 3 times what is standard rate and did not perform other half of the service scheduled.  Upon calling management about the issue they claim that every plumbing service provider has different overhead as a rationale for charging three times as much as validated by our home warranty company.  Stay away, unethical business practices and unprofessional customer service.

Within the 45 years I have had construction projects, including plumbing work, performed, I have never witnessed such gross unprofessional and incompetent work. This is not an ethical company nor do they have trained staff....unless one needs a toilet unplugged. The number you refuse to respond to with the concerns; Wedgewood Weddings!

We really enjoy working with Oak plumbing and our plumber Daniel.  We have had a water heater replaced, replaced sewer lateral and copper replacement of all of our indoor plumbing from galvanized.  They offer financing, they are responsive and available for last minute requests and concerns.  They work with you on stuff and they know what they are talking about.  We are currently troubleshooting something going on and they are offering to help and making themselves fully available.  Great company.  People complaining about price - you get what you pay for.

Oak Plumbing absolutely deserves five stars!

I called Oak Plumbing and gave them a laundry list of things I needed fixed. Travis came out the next day to do an estimate and he was amazing! He was here for about 2 hours, patiently explaining the workings of my old house and answering every question I could think of. He looked at everything on my list and then some. More importantly, he was honest and transparent about it all. He was so knowledgeable, thorough and easy to get along with. I felt completely comfortable having him in my home and would trust any repair he made.

Shout out to Martina as well! She took my call and was so gracious and helpful. She gave me tons of info, and even returned a call on her own time to help me with a referral for an unrelated project. I'm really glad to have found Oak Plumbing and would definitely call them again for any plumbing problem!

Jovan was very helpful and solved all the issues and suggested some great options! Definitely recommend!

I called oak plumbing to check on a potential non visible leak. Jovan from Oak plumbing arrived on time. Appreciated Jovan walking me through the process and answering all my questions. He went above and beyond talking with the utility company since my inconsistent water readings are assumed to be a result of a faulty meter and not a leak. Jovan was highly knowledgeable, extremely professional, friendly and efficient. I highly recommend Jovan and Oak plumbing!

Jovan did a great job !  I would highly recommend. He's very knowledgeable and helpful- helped me understand what my water heater issues were and educating me on how to fix my problems.

Harris was amazingly helpful during a difficult leak detection job. Really professional and clear about options

My usual plumber wasn't available and I had a problem that couldn't wait. Oak Plumbing sent out Johnny the same day.  He was prompt, courteous, knowledgeable, polite, and Covid-19 conscientious. Gave us a reasonable estimate and we booked an appointment for the work to be done the very next day.
Would definitely recommend, his services.

Don't do it.  WAY overpriced.  Thankfully, we only got estimates from them.  They charged more than any other business just for the estimate alone, much less the proposed work.  One company charged $400 for the same estimate including a video inspection and toilet removal/reset for which Oak Plumbing charged $644.  However, the less expensive company gave us a copy of the video inspection.  Oak Plumbing did not.  Had they known their market they would have known that we would need a copy of the video inspection to apply for a grant for the work through our local Sewer District.  

Oak Plumbing's estimates (which were so riddled with misspellings that it took several re-reads in parts to decipher what they were trying to say) did not include obtaining permits as well as other services which were all covered by the business chosen by us to do the work. The company we did choose came in at a whopping $19,000 less to do the work!  And it was beautifully done.

Jovan showed up on time, went above and beyond tracing our sewer lateral   Highly recommended.

Jovan came out and help us make an accurate decision on the best plan for my family and I. His professionalism, politeness was outstanding! Highly recommend!

Super prompt, really friendly, very knowledgeable! Fixed our water heater supply line ASAP. Gave detailed quotes on replacing it when we are ready for that. Will hire again! Thanks Jovan and Amy!

Great Service!!!!!!
Thanks to Aimee I was able to get an appointment in just a few hours after I called. She is amazing! I spoke to many many other companies and Aimee was by far the best. She was thorough, efficient and very understanding of our concerns to get our water heater fixed as soon as possible.  Jovan was so helpful. He found the part, picked it up and got our heater working.  He is awesome! Thank you, Oak Plumbing!!!

As another customer said, extremely overpriced. We had a leak coming from our 2nd floor and was told it was coming from the bathtub. They replaced the drain from the top of the tub (a less than $20 part which they charged a lot more). During the service they discovered that water was in our dryer HVAC line (and I told the tech about this) which they said was where the leak was coming from and that they can't fix and do not fix.

We got stuck with a bill over $2,500.00! We were caught in bad place where we wanted to take care of it asap and trusted the technician. We are also fearful of COVID and didn't get more quotes for service. Do your research first and get more quotes from other plumbers and don't get taken advantage of like I did. Call around for other service before considering this company.

Jovan was super responsive and was able to come out to our place the next day. He went above and beyond to fix our backed up pipes and the price was fair. Would definitely recommend.

Jovan!!!!!! Came out next day on time. He's professional,  polite, and worked until all good. Cleaned up as well
Excellent customer service from start to finish.

Truly incredible service! We were in a bind and Jovan went above and beyond to provide excellent service. We will absolutely use this service again for all of our future needs.

Five star service. Zachary was terrific! Timely, communicated everything thoroughly & performed great work. The company texted me updates which I loved. Would definitely recommend.

We had a drip that had been bothering us for MONTHS and other plumbers quoted us thousands of dollars while barely examining the issue. Our technician was Travis and he put such thoroughness into his work and diagnosed what no one else had, I was so surprised by the reasonableness of his quote after what we'd been through with others. We will only be using Oak Plumbing from now on!

Jovan was wonderful. He fixed the problem fast and perfectly. He did a great job. I would recommend oak plumbinh

Jovan showed up early in the time window he was able to diagnose the problem and fix it even faster in my shower highly recommended

Jovan came by, was very knowledgeable and assessed the problem right away. He gave me 3 options all of which seemed reasonable. Appreciated Oak and Jovan!

Jovan was my technician this afternoon and did an amazing job. He was very knowledgeable and fixed my problem immediately. Very happy with the job overall!

Being that I'm a tall woman, I was looking for a toilet for my height. I called Oak Plumbing, and the customer service representative said that she could have someone come in a couple of days and that I could possibly receive my toilet the same day. The day of service I received a text from Jovan stating that he would be at my house in a few minutes. My scheduled time was between 10 and 2pm...He came around  9:45, which was perfect for me. We sat and talked about what kind of toilet I would need. Thank God he advised me, because I was going to get the wrong kind. I have ordered my toilet and cannot wait to have it installed. Jovan was very professional and knew exactly what I needed.

The only reason Oak Plumbing is receiving two stars is because both plumbers that were assigned to us over the course of two weeks (for a few VERY basic projects) were courteous, positive, and generally respectful of us and our home. It's unbelievably amazing that the other reviews are positive, folks. Sit back - and ENJOY!

The first plumber assigned to us talked a really big game about how good he was and that he was studying for his Master Plumber exam in December. Well, he needs to keep studying. While I recognize everyone has a bad day, he had a bad two weeks until we had to call Oak to fire him and replace him with another plumber. We needed him to replace a shower cartridge, two sink pop-ups, a shower door seal/weather strip, some sink basin caulking, and flush our tankless water heater (routine maintenance). Over the course of two separate home visits, he was ONLY able to successfully and efficiently accomplish caulking of sink basins and fix a slow drip in our laundry room sink.

He claimed he wanted to do everything in one day, so he wanted to return in two days time. In the meantime, rather than trying to decipher what brand sink faucets we had, he encouraged us to simply replace them with new faucets. He said refurbishing existing faucets can be more expensive than simply buying new ones. We believed him. Well, if he actually would have attempted to decipher what brand they were (Rohl - VERY EXPENSIVE), he would know they are over $500 faucets and getting new parts would be significantly less expensive than buying new, similar faucets to match our bathroom. Not to mention, Rohl has a lifetime warranty on parts. After five minutes of online research, we called Rohl. They apologized to us and sent us three sets of brand new cartridges free of charge (one for each of our three-piece, widespread faucets).

When he FINALLY came back for the second visit (four hours late, even though Dispatch told me he would only be two hours late), he also realized he had the wrong shower cartridge and the wrong shower door weather strip. Wouldn't you want to take measurements or pictures ahead of time?

He attempted to fix one pop-up system but they actually got worse!! The plungers wouldn't open or shut. Shouldn't a plumber test them first? He got grease and crud on his hands and dusted them off in our Master toilet - and didn't even flush!

Once we fired him, I was told I'd get a call from the Operations Supervisor, Ariel, the following Monday. I never heard from him, so I called Oak on Tuesday demanding a call-back within two hours. He finally called and didn't even apologize. He told me he was going to assign a Master Plumber to the job and that he would show up at 8AM on Thursday. At 8:56AM, Ariel finally called me saying the plumber couldn't come for personal reasons, but that he would DEFINITELY be there Friday.

On Friday, a completely different plumber showed up and Ariel never even bothered to tell me it was going to be a different plumber. It turns out, Andrew is the only employee we worked with who actually shouldn't be fired.

Once the job was finally completed, I was called to collect payment without even getting an invoice, which I then had to request. Except when I called them back, their VOICEMAIL BOX IS FULL - and they didn't even know it! The invoice included a line item for a $49 evaluation fee, which clearly indicated was to be waived if Oak Plumbing won the job - which they did. So...I had to remind them to take that off the bill.

The attention to detail, communication among employees at all levels, general competency, and customer service is EXTREMELY POOR. In fact, on their corporate business card is a nice little catchphrase: Bringing customer service back to plumbing.  WHAT A JOKE!!

They also wanted to charge almost $300 to snake a bathroom sink - so we had our handyman do it for $60! LOL. Our handyman also laughed when we told him what Oak charged us for pop-up replacements =(

NEVER HIRE OAK PLUMBING.

Great experience with Oak Plumbing. Jovan did an excellent job. Oak Plumbing was responsive and able to handle our plumbing issue with no problems.

5 stars for many reasons. Travis was my technician who serviced my plumbing issues. He was respectful, listened, knowledgeable and truly went beyond. He noticed that my plumbing with galvanized and copper pipe mix, could be a potential issue, as well as suggested to look into my water pressure as well. I'm a new home owner and I really appreciated the extra feedback.
He also wrote a report up, so that I may pursue potential repairs now with my insurance company to avoid bigger issues in the future.
Travis!  Big thank you!!

I found this company through home advisor because I did not have a source of reference for a reliable plumbing company.
Oak Plumbing sent out Pedro who was very professional, knowledgeable  and courteous.
The job was completed in a very efficient manner. I highly recommend this plumbing company.

Extremely overpriced, 3x more than other quotes.  I can't agree more with customers with this concern.  They attempted to upsell me more than i needed to fix a leak from the upstairs bathroom to the garage.  I highly recommend you call for at least 2-3 other quotes to compare the difference.
Less than $20 to repair the leak from an honest plumber we were lucky to find.  Another $50 to fix the repairs left from Oak plumbing when they put a hole in the garage ceiling to see the leak.  Of course they would deduct that amount if we went with them which would have been thousands of dollars.  Please do yourself a favor and make sure you get several quotes and do some research first.  There are honest and good plumbers out there.

Jovan was great he helped me assist the situ with my pluming. he was very informative, polite and willing to go above and beyond to get the job done; you don't get hard working honest people like him anymore so I was very appreciative of his service. I highly recommend Jovans service and pluming expertise.

Jovan was friendly and did a great job explaining what needed to happen and helped brainstorm how to put the system together the best way possible. Thanks for the help!!

Don't trust these people for following reasons:

-Said estimate was free then after estimate was done, said it was $500 which can go towards work if estimate accepted.
-Johnny said they can provide a detailed estimate but after approving work, they said they can not do that. HUGE HUGE red flag. If I am paying 16K I need to know what I am paying for.
-Johnny, the main plumber, promised work would get done 3 different dates and failed to meet deadlines 3 times.
-Johnny left the job due to an internal altercation with no updates provided to me. (see photo) I thought work was completed until my tenants kept calling in evening saying the plumber just left midday without returning and they still can't shower. I had to call oak plumbing manager at 7PM asking what is going on and if the job will be completed. They apologized and had johnny come back out in the evening.
- After new tub and shower enclosure was installed, same leak still existed!!!! it was later fixed but Did the tub/shower enclosure even need to be replaced?!!
-They quoted me 16K for new tub/shower enclosure. Negotiated down to 12K. I later got quotes back from other plumbers for less than 25% of the cost. They took advantage of the urgency of the situation
-To this day, still do not know cause of leak.

Will never be coming back and am still angry about the experience.

Update 5/18
Ariel called me twice after I posted this review and keeps trying to get me to edit this review.

The level of professionalism blows my mind. Highly recommend taking your business elsewhere

We had Jovan come out to where we are at in American Canyon to see about replacing two of our bathroom sinks. Jovan measured what we needed and gave us some options of how we can save some money buy getting our own faucets to go with the new sinks. I appreciate the transparency of how they work and what they charge.

I was experiencing issues with my tankless water heater, which I suspected were caused by a faulty ignition unit.  I had even ordered some parts preemptively. However, the technician, along with his manager, concluded that I needed a full replacement and proceeded to quote me an excessive $5,500 to install a new unit (the most expensive model, of course). They even gave me some BS story about the orifices being clogged by spider webs.

Later that day a technician from another company diagnosed the problem as... wait for it... an issue with the ignition unit! In the end this technician charged me a $105 diagnostic fee and even spared me additional charges by telling me to just use the $30 part that I had ordered when they arrive. Curious I asked him for a rough estimate for him to replace and install a new unit: $3,200

I can't help but suspect that Oak Plumbing was trying to fleece me. $5,500 for what turned out to be a $135 repair. That's outrageous. And even if I had ended up needing a new unit, $2,300 more than the competition is downright fraud.

Oak Plumbing did not earn this job, nor will they win any work from me in the future. And I hope that I can spare others from being fleeced as well.

Had a guy by the name of Nate come to my house to diagnose a problem with my bathtub leaking through my ceiling . He cut the Sheetrock in my kitchen ceiling and said that he needed to remove cabinets in order to fix the fitting what he really meant was the (gasket to drain flange) . That he would repair pipe and not put cabinets back or put the Sheetrock in place . He decided to charge me 3-4K for a $1.73 gasket at ace hardware. Do not go to this company they will rip you off and scam you !! Do not fall victim .

Jovan came out on time and was very professional was instantly able to help me with the solution to my problem! Thx Amy

I had an item stuck in toilet and Javon was very helpful and responsive in getting the item through.  Very professional and highly recommended for any plumbing issues.

Jovan came over sooner than expected and explained everything about the work that needed to be done. Thank you for the great service!

We called Oak Plumbing for a quote and they were quick to schedule. Jovan was very knowledgeable and professional since we don't know anything about gas lines. Would recommend to anyone looking to support a local business.

Jovan was amazing and very helpful! Arrived on time, very knowledgeable and advised me if two options and a cheaper options I could possibly do in my own. Would highly recommend.

Jovan is amazing!!! He did a great job showed up when he said he would ! It was quick and I am so grateful!

Nathaniel Stine came out to asses a water leak problem that I have been racking my brain over for two months and within 30 min he had provided me with solutions and Cost to repair. He was professional and prompt. Great job Nate and we look forward to working with you

I used Oak Plumbing to determine cause for lack of hot water pressure in kitchen.
Making an appointment was easy - most times an actual person answers the phone.
Tech Travis was able to track and resolve issue. Travis follows all protocols and explains everything throughly.

I rarely need plumbing service. Pedro from Oak plumbing was very nice. The service I requested was very minor. He was able to explain the issues and promptly provided estimates.

Just moved to Brentwood and Oak Plumbing was recommended by Homeadvisor. Our technician Zac showed up right on time and was very professional and courteous. He knew what the problem was before even getting his tools out. This company is very safe and that is important as we have 2 small children and take covid-19 seriously.  He offered us options and talked through the process in a thorough manner. I never felt pressure as if I were forced to make a decision. Highly recommend. Ask for Zachary Nolon! He's the man.

I highly recommend Jacob at Oak Plumbing. He quickly evaluated a suspected leak under our house and determined it was not water but another issue. He also repaired a duct that had come loose. Courteous, efficient, and skilled. Just the guy you want.

I truly appreciate Andrew of Oak Plumbing; I received a texted that he was on his way.
He arrived on time, very positive attitude, appropriately hilarious, went over and beyond and most of all, he is PROFESSIONALLY HONEST.
Thank you Andrew, I already planned on using your company before you even gave me an estimate.
I look forward to working with you

Oak Plumbing was great. Communication was on point. They sent text messages and emails confirming appointment and letting me know that they were in their way. Jacob was efficient. Was able to determine my plumbing issue and presented options. I will work with Oak Plumbing again.

I have had a very challenging, upsetting, and ongoing problem with intermittent sewer gas smells in my unit, which is in a four unit condominium building. Our HOA sent their plumbing co. of choice out and they did a few things to no avail.

I suspected all along that the source of my problem was coming from another, adjacent unit, not mine. Today, a week earlier than scheduled, I got a call from Oak Plumbing offering to send out Matt, their senior technician, to try to troubleshoot my problem. Matt was thorough, professional, and diligent - he listened to the LONG history regarding this problem and inspected my plumbing. My two adjacent neighbors were home and allowed him to inspect their units as well.

Long story short, Matt discovered a serious problem at my next door neighbor's house that is likely the source of my problem. I can't recommend him enough. Further, he found a minor drip under my kitchen sink that must have just started, saving me future grief down the line.

Travis did an excellent job changing our sink faucet. He was very professional, friendly, and followed all the covid-related protocols. He did a great job and left the area spotless. Oh, and he completed the job rather quickly. I could not be happier with my experience. Great service, great price, it's hard to find a good plumber. We found ours! You won't be disappointed.

HUGELY OVERPRICED.  One other plumber quoted me $265.00 to install a new faucet, change shut off valves with supply lines in my small bath.  Oak Plumbing's Nate came to my house on the day I called which was amazing, however, the job didn't have to be done the same day.  He quoted me $654 for the job.  Yes, you heard it right!  I don't have a typo.  How do you explain the large difference between $265 and $654?  This needs to be reported to the Contractors Licensing Board.  Why such a huge difference? It is GREED and they go unchecked by the Consumer Licencing Board who is supposed to take care of consumers.  If this continues, all our homes will be leaking and we won't have anyone to do the work for us, because most average people cannot afford $654 to change a leaking faucet. I wouldn't recommend this hugely greedy organization for any work.

The technician was very caring and did an excellent job for a very reasonable price.   He worked very hard at getting it right!  His name was Jacob.

Needed an emergency plumber and Jacob was timely, honest and helpful! Appreciated the quick response time and ability to handle our situation quickly and effectively.

Andrew, Matt and Josh did great.

I found Oak Plumbing through Yelp and hired them because they're a local company with good reviews.  I hired them to replace the internal components on two toilets. One was starting to leak, so I figured the other would leak soon as the toilets were both installed the same day.  Andrew came out first, and replaced the stuff and also replaced a corroded shut-off valve.  

After having the water back on in the toilet that was leaking, I noticed the leak returned.  I called Oak who sent Matt and Josh out to repair.  They immediately saw one of the flapper valves hadn't been replaced. They had the toilet ship shape in about 1 minute.

I really like the customer service I received.  Everyone was very pleasant. The texting of the picture of your technician so your phone prior to his arrival is pretty slick.

I won't hesitate to use them again in the future.

Quick turnaround and great service. Took pictures of service and gave me a quick quote. Would recommend.

We moved into a new house to discover that there was no hot water. Johnny Morgan was our plumber and he did a good job diagnosing the issue and recommending some fixes, as well as some overdue upgrades. He found out that the earthquake shut off had been triggered, which was easy to do since the gas meter was bouncing around. He re-enforced the meter so the earthquake shut-off wouldn't be so easily triggered again, also added a sediment trap to the gas line leading to the water heater and replaced the flex line it was attached to. It took 2.5 hrs overall and cost $1000 for all the work.

My friend used this company and asked that I submit a review for her.

Jared B came out and replaced the gas pipes in the entire house. He was prompt , professional and offered several senior discounts.  Call Oak Plumbing for all of your plumbing needs.   Ccook

Jovan gave good advice. Helped locate the issue. Polite and friendly. Came on early in the window of time given.

Job was very difficult Jovan came out assess the situation and stuck with it until long was clear I really appreciate his hard work ethics I have a lot of experience with construction issues and this is by far one of the best companies are dealt with greatly appreciated to Martina as well

We've been using Oak Plumbing for the past 4 years to do a water heater flush and safety inspection annually and have been very pleased with their service.  This year Jovan came out and provided the most thorough safety inspection that we have ever had.  He provided excellent service and explained what he was doing during the process.

Jared did a great job fixing our sink drain.
We purchased a new sink and the depth was greater so the P-trap would not fit. Jared had great customer service and was easy to work with.

Jacob came today to install gas line for my gas cooktop,
Did a fine Job, what I liked about Jacob is he Took his time. Not rushing like others workers do. I recommend him to anyone who would like to have the same  work done.

Good Job Jacob!!

Rick:

These guys have been our go-to plumbers for two plus years. They're trustworthy, friendly and stand by their work. I can't recommend them highly enough!

Again, Oak plumbing came to the rescue. Our shower stopped dead one day, and I could have sworn it was the cartridge. The two Matts arrived, cleaned the cartridge out, checked the water filtration system, and determined it was dumping media which collected in the shower cartridge. Problem solved at a fraction of the cost of all the plumbing parts I would have thrown at it. Thanks, guys!
PS they sent two folks but one was supposed to be a trainee. They both knew so much I could not tell you which one was the trainee.
I can shower now, which the world will appreciate! Me, too!

We invited this company because we needed to install the simplest kitchen sink water filter system.  ...  it is so simple, that many customers do it themselves.  But we decided not to risk it and invite plumbers to do it.  Work requires 20-30 minutes of work. Technician Zac N. who came to us turned out to be very good, attentive and it is evident that he is a fairly knowledgeable technician.  But when he gave us an estimate, it just became scary - from which planet did this company fall? and what millionaires did it serve before us ...?
...it is not just expensive, it goes beyond all possible high prices....This company rates a 20 minute water filter installation at $ 1,000!  And this is also with big discount!!! Thanks to Zac for giving us the price before starting work.  I only recommend this business to those, who have a money printing press at home that doesn't just print money, but only 1,000 bills.
Good luck, Oak Plumbing!

Being a Diamond Certified Company is an advantage off the top. Johnny Morgan was very knowledgeable, respectful and helpful during his visit to our home. We will definitely use Oak Plumbing again in the future and recommend them.

On Christmas Day our toilet broken (water would not stop running).   Nate (the estimator) came out the next business day and to assess our needs and provided three different estimates depending on what we wanted to have fixed or replaced.  Nate was on time, very professional, and clearly explained our choices.  Ariel called the next day to follow up on the estimate that was emailed to us.  We are pleased with the professional and prompt service we received.  And I definitely recommend Oak Plumbing to others.

I was given a credit of $200 for the service they have provided. My heart feels a little bit lighter. Thank you for accomodating. Have a great day. Although I wish I got this quote at the first place so we have avoided these scenario. Thank you.

So I called yesterday and made an appointment for an estimate today between 12pm to 2pm. 3pm rolls around no show/no call. So I called and was told he was finishing up at a different location and he would head over right after. I said no thank you. At least have the decency to call and say you're running late. Not a good way to earn new business.

Johnny from Oak Plumbing was amazing! He was easily able to assess our plumbing needs and get them fixed in a timely and professional manner. He was very friendly and efficient, adding a water line to our refrigerator, changing out our shower head, and helping drain our sink. We'll definitely be using Oak Plumbing for all our future plumbing issues and needs!

Travis did an awesome job was super respectful and COVID conscious. He diagnosed the leak quickly arrived early even and was nothing but nice and professional! Did not charge an arm and a leg and I couldn't be more satisfied

Matt and Andrew were great. They came out and did a good evaluation of the leak that they were called out for and broke down a few items that needed to be taken care
Of moving forward. Definitely will use oak Plumbing moving forward

A bigg thank you to Nate Stine from oak plumbing for comming out and clearing my lines. His response was fast.   He was at my house in less then an hour.   He was very professional and knowledgeable.  He even gave me a few options and pictures on what needed to be done as far and future work.  I would deffinaly recommend oak to anyone.  Thank you again.

Jared was on time to give me a quote. He is professional and knowledgeable about our tricky modernizing needs for a new washer and dryer.
He is confident about doing the job when we are ready to proceed. Thank you Jared.

The best. We discovered a water leak, contacted Oak Plumbing & Johnny was at our door the same day. He was totally professional, informative & sympathetic to our situation. Highly recommend.

Zachary was courteous, professional, competent.  He found a leak we didnt know about under the house.  He also replaced a tap for the washing machine and fixed a problem with low pressure in the kitchen sink, quickly and with quality work.  Would definitely use again and they'll be the first place to go next time we need a plumber.

My garbage disposal was backed up.  I replaced the disposal, and still spitting up water.  The plumber, Johnny (really a great, smart, personable guy!) came over quickly and repaired it no problems.  Very nice tech and very knowledgeable.  I really appreciated his work ethic and candor. First time customer and won't hesitate to use these guys again.  I feel they have my back.

Jared came out earlier than expected and did a great job replacing a 30 year old kitchen faucet for us today. Highly recommend him and the company,

I created my own emergency by having my water shut off then promptly determining I was over my head!  After an urgent call to Oak Plumbing, a tech was dispatched to be at my place between 2pm and 6pm. But that didn't happen. Johnny showed up VERY EARLY!  Very impressed!  Within no time, the valves were replaced and we discussed other projects they can help with ... and zero pressure (except the water pressure!!).

I needed my sump pump maintained and Oak Plumbing came out and did so in a timely and cost efficient manner. Matt took his time to explain what he was doing and why.  It was difficult to find a company to work on my sump pump, without needing to repair it.  I highly recommend Oak Plumbing based on my experience with them.

On time, friendly plumber.  Johnny provided options and was very professional.  I received a text message when he was on the way.  I recommend this company.

I called Oak Plumbing and they made it so that I could see a plumber the very same day.  My husband and I didn't know the name of the faucet fixture we have and Travis, the plumber, knew where to look.  From there he gave me the name of the company I needed to call to order the part.  None of this would have happened without Travis.  I called the company and now the part is on the way.  I want to thank Oak Plumbing and Travis for going above and beyond to help me.

All I can say is the plumber Johnny Morgan did a excellent job with my kitchen plumbing. I will definitely ask for him personally when I need more work done. Thanks again Johnny, I really appreciate it.

Great service with no sales pressure!

I just had my water heater replaced by another company, and afterward, when I turned in my heater, it only blew cold air.  I have an unusual heating system that uses hot water to heat the air and then blow it through the condo, so I figured that they didn't install the water heater correctly. But when I called company X, they had no clue what I was talking about or what might have happened.

Enter Oak Plumbing and Nate. They came to my house in my timetable, gave me a two hour window (company X gave me a 6 hour window and missed it), and came within a half hour of its opening.

Nate saw the problem immediately.  Company X didn't plug in the water pump to the heating into.  Plug it in, good to go.  

Nate also pointed out that they installed one of the pipes incorrectly so that it is out of permit compliance.

Nate took pictures and wrote up what he found so that I could use it to scold company X.

Plus, since he had an easy call, he looked at my toilets and gave me his recommendations (small issues with both) for free. No sales pressure. Just suggested I talk over the options with my wife and very back to them if we decide to act.

Overall, I am thoroughly pleased.

There was a ton of water collecting beneath the kitchen sink and so we scheduled some time with Oak Plumbing. They were very quick to send someone out and were well within the estimated time frame. He diagnosed the issue, which was the caulking around the sink as well as the faucet, so he redid the caulking and replaced it with a better faucet, and all in a timely manner. Everything is good as new!

Our technician was Johnny, who was very nice, informative, punctual, and just provided an overall great experience and made us feel that we were taken care of should any issues arise.

Thank you Johnny and Oak Plumbing! Would definitely do business with yall again.

Luis did a phenomenal job with our guest shower!  Was able to hunt down a tricky part and get the job done very quickly. Thanks again!

Fantastic work and fantastic team. Had a leak coming up from under the slab in the garage, and Andrew and Johnny came in and knocked out out an overhead reroute. They even patched the holes they had to cut in the walls, when other plumbers that were consulted said they would not do that. Thanks so much guys, excellent work and excellent customer service.

Jared was super helpful diagnosing my plumbing issues and getting my bathtub fixed! He gave me a number of options on how to fix and what the root of the issue is.

Zachery replaced our outdated garbage disposal and repaired the drain leak with new piping.  He was quick, effective and didn't dirty our kitchen.  No complaints.  Five star service.

I recently had what I believed was a clogged drain, but it was much more.  My house is about 30 years old and it essentially needed a complete drain pipe update.  Matt and Zach got right to the troubleshooting and showed me  what needed to be done.  It was a big job, done perfectly.  In the process of troubleshooting, they noticed a water and repaired that.  I saved at least $80.00 in the first month.  Highly recommended!

Zachary from Oak Plumbing came to our house today to replace a leaking valve in our kitchen. He was knowledgeable and professional. He got right to work, fixed the leak without any issues, and identified some things that may become future problems. I would definitely recommend Zachary and Oak Plumming!

Zac from Oak Plumbing was very punctual.  He analyzed the situation and gave me good options.

Have had an ongoing upstairs leak from the shower plumbing to the basement, we needed someone to come over and at least assess the situation. Oak plumbing from Benicia answered the call in every way. They sent Johnny Morgan, and what a professional! He used compassion and knowledge to calm me down, as my stress level was at def-con 1. Not only did he assess the problem he set about the task of fixing it toot-sweet. Best service I have ever experienced no matter the trade. Oak Plumbing has made me a lifetime customer, I s..t you not.

If I could give Travis six stars, I would.  He was that special.  He was on time to my home in Oakland.  He assessed the situation and confirmed the estimate I had received.  He replaced the bolts between tank and the bowl on my toilet as estimated and then also replaced the flapper which I had thought was alright until he showed me.  No extra charge!  What makes him so special in addition to his knowledge and skill is his attitude.  He wants to help people and he is so pleasant about it.  He likes to make you smile and I am.  A manager James was also quite helpful in solving my concern with the estimate from the first onsite visit.  Ask for Travis for good fair work and great service.

I recently experienced a leak in my home and called Oak plumbing. I spoke with Martina and she got me scheduled right away. She was so professional and reassured me they would take care of my leak and not to worry I was in good hands. Luis came to my home and was super professional and addressed my leak issues. He fixed the issue in no time and was very knowledgeable. Both Martina and Luis made what I thought would be a difficult situation a breeze. It was a pleasure doing business with Oak and will definitely recommend them to anyone in need of an honest company.

Extremely impressed with Oak Plumbing.  Johnny Morgan came out a couple days ago to examine our complex Sewer Ejection System, which had been malfunctioning (alarm sounding, pumps not working, etc.). He was very knowledgeable and thorough with his explanations and recommendations.

He did a full clean-out and treatment, got my pumps/grinders working again (just like new now!), and the cost was more than reasonable.  Very honest and very professional.  5 stars all the way for Johnny and Oak Plumbing!  Thank you, thank you, thank you!  - Mike & Amanda

Matt and Damarus did a great job.  They were on time and very thoughroug explaining the process and recommended maintenance plan. Highly recommend to any new homeowners.
Thank you!

Made an appointment on Monday and by Wednesday Jared from oak plumbing came by super prompt. The water heater flush was very quick and easy, Jared explained to me why it was so important to have it flushed and to keep the life of the water heater. It didn't take very long at all. Thank you very much and super pleased with the service. Definitely recommend oak plumbing to friends!

We had Jared as a plumber, professional , clean and good communication skills. I appreciate the phone call, text and even the picture so i know who to expect at arrival. Thanks Jared for fixing the bathroom sink quickly and efficiently.

Who else would be willing to come and do a repair on Labor Day? Jared for Oak Plumbing. He was professional, friendly, prompt, and knowledgeable. He gave me information so I could make the best decision for the job. I would highly recommend Oak Plumbing and Jared. Both top notch in my book.

Jared Brown is the plumber who came to help me at my store today.  He is experienced and very professional, he knows what he is doing and at the same time he is able to explain to me in a simple language. He will be the only guy I call next time when there is a problem at my store, he just won my business.

Jared was really professional and very informative. He spent an extra 15 minutes just answering my questions and teaching me about pipe draining after the work was done, and even gave recommendations on long term fixes we could do to keep our gutter pipe from blocking up and causing flooding around our driveway. Oak Plumbing was very quick to send him out, and we were able to schedule an appointment within a couple days of calling! Good experience all around.

Jared came to my house to remove an existing leaky 8 widespread bathroom faucet and install a new one.  Issues taking out the existing faucet made the job take significantly longer than he anticipated, but he stuck to the original quote without any complaint.  In addition, without charging anything extra, he also went above and beyond to replace a broken pop-up in another sink.  Thanks, Jared!

Company response was very quick and Johnny delivered excellent service, on top of being very pleasant person.  Would work with again.

Jared did an outstanding job in repairing my refrigerator. I called mid day & had a plumber within 3 hrs at my door. Great job!

Quick service. Friendly. Easy to work with. They were able to get us a new water heater installed the day after we called them.

Jared did a great job of troubleshooting our ceiling leak. His job was clean and he was professional. Would highly recommend Oak Nicole on the phone was friendly and got us an appointment immediately.

Nate was amazing. Very knowledgeable.  Love oak plumbing

Oak came on time.  Did a great job explaining the problem and provided clear pricing. Very professional from initial call to completion
I would highly recommend their services
Tim R.

Travis was here on time, thorough, and kept me informed about what was going on and what came next. I will use Oak plumbing again!

Had to get a new water heater installed in my condo. Matt from Oak plumbing was on time and super professional. Appreciated him taking the extra time to answer my questions and make sure the install was done completely right.

I was pleasantly surprised by the service provided by Oak Plumbing today. Their technician, Zach, was on time, professional, and delivered quality work which streamlined the city permitting process. Thank you Zach! You were the best experience I've received from Oak Plumbing so far.

Mike, our service tech was great! He kept me informed of what was happening over the 2 day service call from my nightmares. He explained everything he found to me in a way that I understood. And took care of it very professionally. It was a difficult issue, but he found it and got us back up and running. We will definitely use them for any issues in the future.

Have a slab leak and Matt came out to give me an estimate for the work. He was very clear and informative in his explanation of the repair as well as the overall plumbing system and other options. I haven't made a decision on my options yet, but I'm very grateful for explanation.

Great service from oak plumbing, Jared the technician was on time and got the job done with ease and no mess.

Mike came out to check on a sink / dishwasher issue, quickly diagnosed the issue, offered some fair and reasonable pricing options for different scenarios and was able to do the work the same day! Excellent customer service, professional, punctual and for the work, very fairly priced!

Had them install a toilet for me.  The price was fair, He was on time, very nice, very knowledgeable.  He also did a wonderful job and I'm so happy I didn't have to do it.  I will definitely be using them again.  Thanks Oak Plumbing

Jared got the job done. He unclogged our pipe coming from our kitchen and garage area. Just one concern but in no way affected by Jared's professional work, is the cost. We've had our pipes drained in the past but never paid this much for this type of service. In any case I still would recommend asking for Jared for your drainage needs. He was very thorough.

johnny was our plumber and did an excellent job. He quickly dianoaed the job and discovered jt a small job and fixed it quickly. god job.

Very happy with the service I received today.  I needed the tub diverter replaced as well as a hot water mixture problem solved in one of our showers.  Johnny completed all work as promised.  Communication is great from this company.  They answer the phone, schedule the appointment quickly, explain the process, confirm by text and email and are reasonable.  Thank you Oak Plumbing and Johnny!

Used Oak plumber to install a water filtration system for the entire house.  Did a great job and  were very customer service oriented.  Wanted to make sure I was happy w their work.  Highly recommend.

Have had Oak plumbing out before and always professional and knowledgeable. I had no hot water today and they managed to squeeze us in as an urgency. Matt came to check our hot water and service our water heater, he was very professional and courteous. They are reliable and very professional.

I had a plumber by the name of Nate come out to clear my line. Instead of giving me all options he gave me an option to halfway clear the line for 350$ (which the bottom was still blocked because he couldn't get to it from the easy angle. You would have to go through the toilet inside the house to reach the bottom that is still blocked) or totally rip out my clean out and replace with a new one for 3500$. There was an option for 700$ to go in with a snake from the downstairs toilet to 100% clear the line that WAS NOT DISCLOSED to me. I think these guys get paid some type of commissions on the dollar amount (at least that's how I felt) I called the manager, James, 2 days later to see if it was possible to credit the 350$ I already had paid towards the 700$ full fix and he told me that was not an option. Even though it was not disclosed to me they would not work with me. Would have gladly paid the extra 400$ to totally fix the issue but it seemed like they only wanted to do the option that involved the least amount of work or the option that netted the most $ from me the customer. Felling RIPPED OFF!!!

Mike at Oak Plumbing arrived on schedule and was able to resolve the problem within a few minutes. He was very professional, respectful, efficient and clean. I would definitely use his services again and recommend him to others!

We needed lots of work done on our 1950s era home and everything is flush now lol. Thank you Jared the plumber! On time, through, and effective

Andrew was very professional the entire time I dealt with him and did an amazing job!!!! Definitely will be using oak plumbing again because of him

Oak Plumbing is a lifesaver! They responded extremely quickly, and were able to give us appointments on multiple Saturdays. Johnny Morgan is an expert in his field, and worked quickly and efficiently. Friendly, informative service.

Edited review:
Oak Plumbing sent another technician to install the new faucet instead of the broken one. We didn't receive reimbursement for the faucet that we bought, but we didn't ask for that. Maybe we should have, but it doesn't matter now. We have everything working fine right now and most important is that Oak Plumbing did pride the service that we were expecting to get.

Jared was amazing. I had a other plumbing company 8 months ago they told me the only way my sink would work is to repipe the house. Sound fishy i finally decided to get another plumbler .so glad i did ..Jared knows what he is doing. & there not out to rip you off thank you

Bought a Reverse Osmosis system from Costco and found our new home water fittings all were nonadjustable.  Called Oak Plumbing and Jared came and fixed the system.  Also asked him to re caulk the shower tub that was leaking and got both projects done and fast manner.  Great job.

I have called Oak Plumbing at least 3 times in the last few years. I found them very courteous and professional. They do very good work, although I did find them somewhat expensive.

Oak Plumbing is the BEST!  I've used them for several years and they continue to provide world class customer service.  We had a small leak under our kitchen sink several months ago and yesterday we thought it was leaking again.  They arrived quickly and discovered it was a different issue with minor adjustments.  Because I'm a loyal customer they didn't charge.  So impressed with their services and staff, always happy, helpful and polite.  Way to go Oak Plumbing!

We had a wonderful experience with oak plumbing, I love that they text and call with a heds up on when they are arriving. Jerred was the one who came to my house he was very professional and handled his job great we felt a awesome vibe from this gentleman thanks again oak Plumbing I highly recommend you guys

Had one of the employees Jared come in today and he was a great help! He figured out what was wrong with our toilet after 3 other plumbers were left clueless! Thanks to him we now have a solution to our problem and I can't recommend this company enough. If you can, ask for Jared and you'll be sure to get excellent service!

Andrew arrived on time, fixed our garbage disposal in a timely manner, and had a pleasant demeanor. We will definitely use Oak plumbing in the future and request Andrew! .

Matt came to repair a water heater --- good experience, pleasure to work with.

Matt was great! He arrived on time, did a thorough check of the leak and offered a number of options to resolve our issue. Will definitely be calling if any new issues pop up!

Matt from Oak Plumbing did a fantastic job for us.  He was prompt, very knowledgeable as well as extremely professional.  I highly recommend him.

Mike from Oak Plumbing was great! He listened to my issues with my irrigation drainage and questions about my sump pump, and we came up with a plan of action for when the rains come in the winter.  I will use them for all my plumbing issues because I know they won't try to scam me like a lot of the other companies out there.

My kitchen sink and laundry was backed up really badly and I needed a plumber to come snake it asap. I called this morning and they came early this afternoon. Matt went into the crawl space, took pictures to diagnose the problem and explained the fix to me thoroughly even though I told him I would only be able to have it snaked today, due to Christmas expenses. He honored their $99 dollar special and snaked it several times. So polite and considerate! I'll be calling them to fix the issue in the future.

My bathroom was completely messed up and there was some leaking under both my sinks. Jared came over yesterday and installed new valves under the sinks, fixed the toilet that was making a weird noise, and swapped my old toilet seat with a new one. Looks super sharp! 5/5.

Just had a really good experience with Oak.  Jared replaced a couple of wonky old fixtures in my bathroom.  He figured out the problems quickly and worked with me to get just the result I wanted.  He was great, and the company is prompt, communicative, and easy to work with.  5 stars all the way.

I recently wrote a review for Oak plumbing.  Unfortunately, my faucet still leaked.  I called Oak plumbing and they sent out an experienced plumber who cheerfully fixed the problem.  The other guy was really courteous and nice, but Mike and Andrew were so professional and really conscientious.  They did not charge me and fixed the problem thoroughly and honestly and with good cheer.  I feel so good to now have a reliable plumber.  I will definitely be a repeat customer.  Thank you Oak Plumbing.

Jared did an amazing job. He came in, very professional, checked all plumbing and suggested what needed to be done with the plumbing. He is an employee to keep!

Had OAK PLUMBING come out to our house ( 2 story) today (Sat 6/20) to try and fine a water leak in the wall(s).  Johnny from OAK PLUMBING arrived, he asked me to give him some background on what we had experienced so far with the water leak.  I showed him the water spots on the carpet and inside the wall where a previous hole had been cut in the drywall.  Johnny explained to me how he was going to proceed with trying to identify where the leak may be coming from.  After running the upstairs shower and bathtub Johnny determined this would be a good starting point do to a previous bubble in the kitchen ceiling from moisture. Johnny went on to explain that he didn't want to cut any large holes in the kitchen ceiling with the emphasis being on keeping any drywall repairs to a minimum.  (As a home owner this is very much appreciated) With that being said,  Johnny told me the best way to try and pinpoint the leak would be thorough making small holes in the kitchen ceiling and using a small specialty camera inserted up through the holes to see the piping and pinpoint the leak.  Johnny told me he does not have this piece of equipment on his truck today and he will need to return this next week.  We scheduled a day next week and Johnny will return.  I am very impressed with OAK PLUMBING so far.  From the communication with their office keeping me informed as to the scheduled arrival of the Technician (Johnny) to Johnny's professionalism in taking the time to explain each step he would take to try pinpoint where the leak was coming from,  gain access to the leak and minimize the removal and repair of the drywall.  So, this is just the first part of my review for OAK PLUMBING.  As mentioned above, I'm very impressed so far with everything OAK PLUMBING has done, and I will follow up with part 2 of my review once the work is completed.

Matt and Andrew were Awesome!!  They were courteous and explained what they were doing .

Where to start, I had leaking angle stops and old supply lines. Thankfully I contacted oak plumbing!  Frank was my technician and I'm glad he was. Frank was very pleasant and professional. I would highly recommend oak plumbing as well as Frank!

I have had Oak Plumbing perform the flushing of my tankless hot water heater twice over the past two years. I have to say the office staff are always professional and have an eagerness to help and get the work done quickly, even for just maintenance service. Stan Z. is my favorite technician, very friendly and helpful. He explains every step and is conscientious when performing the work, asks before just doing something to make sure he can dump water or use something as a table in the backyard area near the water heater. On the first service call last year, he took care of installing the plumbing needed in order to do the flush and replaced some connectors that were corroded and the work still looks good a year later. He even wrapped all the pipes with weather foam and tape to complete the task, never complained about the amount of work and the price was more than reasonable a year ago. They offer an annual maintenance agreement with a 10% discount for services necessary during the year if you have them perform the work. The price is great and it included the flushing of my tankless water heater. I had a plumber I always used previously but he moved to New York. I have to say, Oak Plumbing is my go to company from now on.

Another plumber in Vallejo told me that was my problem was a waste water line leak and he would have to jack hammer up my slab foundation and replace the waste water line, he told me there was no need to waste my money on leak detection Well I called Oak Plumbing and they sent  Matt and Demarus to my rental house to verify a waste line leak. They came with video line detection equipment and quickly found there was no leak!! They correctly identified the problem as a lack of a clean out in the line. They were able to install a clean out then and there saved me thousands of dollars in the initial repair plus the savings of lost rents I would have incurred in tearing up my slab and then having to replace the flooring in most of the house.    They were pleasant, professional and thorough.  Matt sat down with me and explained exactly what I needed and why. He gave me several different options to chose from (none of which involved ripping up my slab foundation) I am so glad I called Oak Plumbing they will be my go to plumbers for my rental property from now on!!