I had an obnoxiously rude experience with these folks. I called up on the number listed on Yelp and I spoke to a pleasant lady who took down my details and said one of their technicians would get back to me. Promptly, I get a call back from a person called Chu Van who said it'd coat me $95 to repair one clogged toilet. He said he can be at my place in 15 minutes. After I hung up, I realized that I hadn't confirmed if $95 includes everything, so I called him back and asked the same. Also, I enquired if $95 is a fixed price to which Mr. Van took great offense and he hung up on me. I tried calling him back and he wouldn't pick up the call. Assuming there has been some misunderstanding and to give the benefit of the doubt to Mr.Van, my wife called back on the number listed on Yelp. She explained what transpired with Mr.Van and was told to expect a call back. Within a minute, Mr.Van calls back on my wife's number and very rudely replies to her saying that he has an appointment available for tomorrow morning at 9am but he wouldn't be helping her. She was taken aback by what he said. So, Mr.Van called us back just to convey that he won't help us. This is just pure spitefulness and we definitely don't deserve this sort of discourteous and nasty behavior. I have no idea of the kind of service they offer but if their social skills are anything to go by, I would never approach them.