Best Businesses in Arizona

Once again, mislead by Yelp reviewers, I selected Hayward after receiving three bids.  Hayward was the middle bid for removal of three trees.
They were just OK.  They did what they quoted and they did it fast.  They broke a couple of pavers and their clean up was sub par.  
My mistake for trusting glowing reviews on Yelp.

Great service. Good price, came when they were scheduled, cleaned up before they left. This is my second time using them to trim my palm trees and won't be my last. They're great!

Juan and his Team did a great job taking down a tree with invasive roots in our yard. They did such a good job cleaning up afterwards, you would not even know there was a tree there before. I am really impressed with their work and would highly recommend them.

Hired Lucas lawn to trim our 30 foot mesquite and removed a nearly fallen 15 mesquite in our newly purchased house. They did stump removal as well which is why we chose them.
After agreeing to the price they showed up about 3 weeks later with no prior warning. Trimmed and removed the trees causing damage to The surrounding plants and yard lights which I did not know about until getting home after work.
When calling to discuss the damages, instead of taking ownership of the damages or offering any solutions it was quickly dismissed and stated that the damages were not possibly done by the trimmers and that I obviously was crazy. The damages was not extensive, but being dismissed so quickly left a truly bitter taste and I would not recommend them to any family or friends and will not be using them on the future.

Quick response from Bryan, as I was in FAST need for pick up. Bryan and his crew were the BEST! Bryan, Alisha, Enrique and Julian were friendly, professional and Speedy. Essence AZ LLC gave very fair and affordable quotes to me. My job wasn't easy and this crew did it with breeze. Bryan stayed in constant contact with me during the entire process. Highly recommend this Company and Crew. Good side note, they also have a tree service!

Alex responded promptly. They did a very nice job. Cleaned up the landscaping and rock really nicely and did all as planned. Not a speck left behind.

Friendly staff, fast response, fair pricing. Scheduling was convenient and easy, crew showed up right on time, and the quality of work was just right. Will definitely use Tree Pros in the future -- and recommend them to anyone who needs a palm tree cleaned up.

Ryan was extremely responsive to my ask for 12 tons of rock to be spread in my back yard. He suggested also digging out and resetting the rivers (the drainage channels of large river rock) which was a great suggestion as they now look great.

We agreed price and a target timescale a few weeks out and he stuck to it. Ryan arranged the rock drop location with the rock company so I had nothing to do there and his guys showed up on schedule to take care of the spreading.

I have been using Tree pros ..the last 9 years.
I have had several.. arborist ...ROBERT has been
By for the best ...he knows the business ...
AND, BELTZAR  AND HIS CREW..are # 1..
Adam as well..the other 2 men ..great!
Did a fantastic job, trimming , cleaning , And
Going way beyond there duty ...cleaning my neighbors  backyard ..on both side of my house
And my Neighbors house behind us as well..
Cannot thank the CREW..ENOUGH...always ask for them...
A huge thank you..Definitely a 5 star review

LAVEDA

You don't want to work with this company and the owner's bad attitude.  I agreed to have Lucas Lawn & Yard Care service my yard back in December.  I met with Ryan at my house, he looked at the property, and provided a quote based on his experience running his business since 1994.  He insisted that I sign a Service Agreement with him.  Today, he emailed me to tell me that my rate is increasing by 67% because it is taking more time than he thought.  He has decided that the terms of the Service Agreement do not apply to him.  He also insisted when I signed up that he do a one-time cleanup and spray pre-emergent (which didn't work very well) for $405.  All of this was factored into my budget for landscaping.  I tried to explain to him that what he is doing is called bait and switch, but he doesn't get it.  He's going to respond to this review the exact same way that he has responded to all of the others.  I'm right and you're wrong.

I've posted his original email to me and my response.  I wish that I could post his full, long-winded, nonsensical, response which blames me for his inability to quote a job and run an efficient business, but Yelp says that I'm out of space so I gave you a partial.  You decide.

Here's the meat of his original email to me: Thank you for choosing Lucas Lawn Care to offer you regular service the last 4 months.  When I give a service price for a new customer the price is basically a guess as to how long on average, I think the crew is going to need to be on site each visit.  Now that we have some history of visits, I can figure out an average.  That average shows the men are just needing to take a little longer than expected to service your yard.  So, I need to raise your price by $74 per visit starting in May.  I have talked to Javier and he has confirmed that the yard is going to need this amount of time on average to keep it looking the way you have been asking him to keep it.

My response: This is an outrageous bait and switch tactic.  Shame on you.  You, the expert, who has been in business since 1994 came to my house, looked at my yard, and told me the cost to take care of it on a monthly basis.  I agreed to pay you to $405 to do a one-time cleanup even though you were taking over immediately from my previous company.  I agreed to pay more for your service than I had been paying previously and I even agreed to pay $130 for a pre-emergent service that was intended to keep the cost of service down for a year, but doesn't work very well (there are currently lots of weeds on my property (the day after service) - see attached example photo taken this morning).  I even signed a Service Agreement with you.  Now, after 4 months including the months with the most growth that will take the longest to service, you send an email telling me that you plan to disregard your service agreement and raise my rate 67% because it is taking more time than you expected?

Javier and his crew do a nice job and I hate to lose that service, but I have not asked him to keep the yard the way I like it beyond pointing out items that should be taken care of in the normal course of service.  Yesterday when he was here, the only things I asked were to trim the overgrowth on the 2 trees near the front door that he could reach from ground level and to make sure that the hedge was taken care of since it was not addressed on his last visit.

I see two options here.  The first is that you continue to honor your service agreement and commitments at the price we have agreed.  I am not looking for perfection.  I am willing to have a little bit less service if that helps.  The second option is that we part ways and I post reviews detailing your bait and switch tactics so that your future customers will be warned.  Under the second option, you will also immediately refund the $130 that I paid for the pre-emergent service since my new landscaper will include the cost of dealing with the weeds in their price and will not recognize that I already paid for this ineffective service.

His response: Since the bait and switch item will not be on any other reviews potential new customers will not see a pattern.  Also there are so many 5 star reviews they will question yours more at being a one star.

Our service agreement has a 30 day notice of cancelation that either party can cancel not an annual 12 month contract.  so we can part ways now if you want since I contacted you the next day after a visit or you can get one more visit from us and that will be our last visit making it an official 30 calendar days.  My guys will know to only spend the time that your price is buying so that last visit would be less work than what has been happening.  I'm not trying to make things hard for you or emotional, again I just want to make sure my company is making something on each visit vs nothing.  What would be the point in a company servicing a yard and loose money?  I'm sure you get paid to do your job, correct.

I am beyond impressed with this company. Im never active on Yelp and hardly ever take time to write reviews. But Jennifer with Trees for Needs has been so awesome to work with.

I first used them to give my large palm a haircut. I wasn't around for when the job was done and was initially disappointed with the job. I thought more would have been trimmed. Immediately the next day, Jennifer got the team out here to make things right. I had also asked about some sick looking trees. I was holding on hope they'd survive through the winter, but the team gave me the right feedback on their health and what steps I should take next.

The company also did an amazing job following up with me in the spring like they said they would in order to discuss removing dead trees in my backyard.

They honor what they quote you and guarantee the work that they do. I cannot recommend them enough if you need trees trimmed or removed.

TL;DR - If you want your trees trimmed well AND your property to be respected, maybe look elsewhere.

Had Hummingbird come out to trim all the trees on our property (2 mesquites, 2 eucalyptus, multiple small palms, and 1 desert something). While the pricing was competitive with other bids we received, the process of actually getting them out and the end result left a lot to be desired.

I had originally booked service for July 19th, but had to be rescheduled to the 23rd due to a broken chipper. The day before the 23rd I reached out again to confirm and received no response. Day of I got a message that the chipper was still broken and could we do Tuesday. Sure. Tuesday rolls around and they need to reschedule again. They ended up not making it out until the 27th.

All that nonsense aside, they busted their asses trimming the trees - they were here almost all day. Overall, I am mostly happy with the trimming itself and how my trees look. The arborist seemed very knowledgable and talked to us about things to consider and how to manage tree care moving forward (we've only been here a couple years and this is our first time having the trees done).

What I am not happy with is how they treated my property in general.
There were a ton of half empty/empty water bottles that were left all over my backyard. They cleaned up most of the tree debris in my yard itself, but left the debris that fell into the wash behind us which we will prob hear about from our HOA. Our next door neighbor contacted us to say that they had left a bunch of debris in their yard as well. As they were dragging branches out of my yard, they damaged a young Pineapple Guava (broke the top right off of it - luckily the tree itself will live). They moved some large grow bags, as they must have been in the way, but didn't bother to move them back (some of which are VERY heavy). They broke some small pavers (not a big deal but it happened). And they unplugged our sprinkler box/irrigation timer and didn't plug them back in - it took us a few days to realize this and our plants and grass suffered for it.

Our front and back yard needed a quick refresh of gravel. We called Geronimo Pacheco Landscaping to help with dispersing 25 tons of gravel throughout our yard. He and his team of 3, including the owner himself arrived on time with a bobcat and two wheel barrels. They had the rock dispersed, raked and tidied in under one day. Their attention to detail and care of the property and mature plants impressed me.
I hope and look forward to be able to work with them in future projects.A

Geronimo was awesome, he and his crew did a great job on a small paver and turf project. He is very professional and takes pride in his work.

Highly recommend!

Responded immediately to my request to quote. Scheduled an appointment to walk the property and give an estimate. Showed up right on time.

Gave me a fair estimate and scheduled sevice two days later. Again showed up right on time. Very kind and professional, worked quickly and got the job done.

This is my first time hiring a landscaping Company, and I'm very appreciative that it was so easy with Geronimo, especially as so many other Companies are not quick to respond to requests to quote and/or do not show up on time.

I sent a request through Yelp for a quote for landscaping maintenance services (removal of leaves and trimming the trees and bushes) and Geronimo responded within minutes. He came out the following morning with his partner, right on time I might add, and gave me a very reasonable estimate which I agreed to. He said he could come back later that same day at noon. He and his partner showed up at 11:30 and got right to work. My plants were all overgrown from the rain and lack of attention and Geronimo Pacheco Landscaping did an awesome job making everything look great again. Do not hesitate to give these guys a call.

George is a rockstar heard him he's reliable, trustworthy and hard-working

Palm Kings Tree service is just that, KINGS!  They came out when they said they would, gave me an incredibly fair and reasonable price, went above and beyond, and cleaned up every piece of mess they made.  If you're looking for a fair, reasonably priced and respectful tree trimming service, use these guys.  i will call them back!  Thank you all.

Littering my neighborhood with stupid flyers stuffed into front doors is not welcome.  I called and asked for someone come remove the unsolicited flyers.  I was transferred to someone else who said it would be easier to just throw it away.  When I said I'd report it as littering as they were blown about the neighborhood, he said I'd like to see how that goes for you.  That's a great way to earn business.

These flyers are unwanted, a total waste and create a more negative brand impressions than positive.

North Phoenix, AZ - Trees for Needs is one of the few highly professional businesses we have dealt with in the Valley. Kerry and Kory were very professional and communication was excellent throughout the process of removing one of our tall white pines. Andy provided the initial details of the process, including the company's insurance information so we were at ease about coverage if something went wrong. Nothing did, as their crew has a totally safety conscience work ethnic and took all the necessary precautions to protect the home owner's property as well as their professional crew. After the tree was removed, the stump was ground down to our satisfaction. They checked in with us so we knew what was going to happen and after, triple checked to see that we were totally happy with the results.

I would HIGHLY recommend Trees for Needs to anyone needing tree services.