Ascending Tree Care

These guys are awesome!! My nightmare backyard was attacked by timely, professional, enthusiastic, nice guys who smiled the whole time (I don't even know how that's possible). It doesn't even look like the same backyard. They did more than just remove all traces of my hellacious trees because my entire yard looks better than it ever has. I couldn't be happier with the whole experience! I'm just sad that I don't have any trees left to use these guys again!

Mario did a great job trimming 2 trees that were well over due.  They look great and the price was completely fair. I would definitely recommend.

I just had my mesquite tree trimmed by this company and it looks amazing!  They were done in 15 minutes and were very reasonably priced.  The customer service from scheduling to payment was wonderful.

I have used Premium Tree Care to prune my trees for the past 3 years and have pleased with their work every time. They provide good service at a fair price. They are punctual, courteous and leave the place clean. I highly recommend them and will be using them again in the future

I had such a good experience with them. They gave me a reasonable price and did a nice job on my tree and cactus. I didn't even need to be home when they came by. Very happy and will use them again!

**Update next day: Maria called to check up and make sure I was happy with the service. I told her I thought they did a great job. I think that was really nice that they followed up like that! Highly recommend!!!

Juan and his Team did a great job taking down a tree with invasive roots in our yard. They did such a good job cleaning up afterwards, you would not even know there was a tree there before. I am really impressed with their work and would highly recommend them.

This account is not actually Surprise Tree Services. I own the company and this is not us. Unbelievable, these people are using our built up credibility in order to gain calls. Do not use them, they are not the real Surprise Tree Service!!

I called Surprise Tree Service because my large Mesquite tree needed a make-over.  There was a lot of work to be done and Juan and the crew did a fabulous job.  I called to set an appointment for a bid and Juan came within an hour or so.  We agreed to a price and scheduled the job for 2 days later.  The whole team is very professional and thoroughly cleaned all branches and pieces to leave a clean yard.  I appreciated that there was no  one goofing off (or checking their phone for the latest text). They were serious about doing a good job.  That's not easy to find.  I would definitely hire them again and would highly recommend them.  Thank you to Juan and the entire team at Surprise Tree Service.  I'm glad you are in the Surprise, AZ area.  I will gladly send business your way.

Very responsive, professional and reasonably priced.  Came when they said they would.  Did excellent and efficient work and left the area as nice or nicer than when they arrived.  Juan, his staff and crew are very professional in all they do.

My 15 year old Mesquite tree blew over in a recent monsoon storm.  I found Surprise Tree Services thru Google and figured I'd give them a call.  I'm glad I did.  Juan runs his business with honesty and professionalism.  As the storm caused a lot of damage in Surprise, he was very busy, but returned my calls and showed up when he said he would.  He and his crew surgically removed the fallen tree from over top of my patio roof, leaning on my back fence, and pushed up against my neighbors tree.  His crew worked with skill at cutting and carrying the branches without further damaging any of our backyard furniture or plants.  In just short of three hours they had the tree totally removed and cleaned up all the reaming loose debris.  Juan and his cutting crew are affordable and professional.

I am happy to recommend Surprise Tree Service. I called Juan and a few other companies after reading reviews on Yelp. Juan came out on the same day to see the job and give me a price. His price was more attractive  than the others but, as importantly, I felt that Juan knew what he was talking about in answering my questions.  He provided proof of insurance as I requested and I accepted the offer. His team showed up at the scheduled time, walked the property to make sure they knew exactly what I wanted before they started. They were exceedingly professional, competent and polite...all qualities that seem to be in short supply these days. I have two large ficus trees that needed trimming and thinning, a grapefruit tree that had never been trimmed, (you can imagine how much work it was to get rid of a lot of dead or overgrown branches throughout the interior and leave a beautiful canopy), a pine tree that was heavy with dead, brown sticky branches which are awful to try and trim (I've tried!). They did a beautiful job thinning and cutting dead branches. It looks awesome! They removed a diseased tree and treated another beautiful pine in hopes of saving it from spread of disease. Most of the job was done in a small back yard with an  unmovable gazebo that made removal of the cut branches from the back yard a challenge. But they completed the job with no complaints and were sincerely interested in our satisfaction. I will definitely use Juan and his crew again.

Ramiero was very quick to respond via the Yelp App. Also, when I called him he responded promptly via phone and text.   Yard looks great.

I put out a request for a quote through yelp yelp automatically selected several landscapers to quote the job.
This company replied by message through Yelp and set up a time for a phone consult. How they can do a phone consultation when they really need to see the yard and the scope of the work I have no clue?
They never called for the phone consult.  Several hours after the time they were supposed to call A gentleman called and wanted to set an appointment for the next day between six and eight in the morning.
I told him I would not wake up until 8:30 so he said I'll be there between 8-9. He obviously didn't hear me when I said I don't get up until 830 which tells me that he doesn't listen to his clients.
But I agreed to the appointment time of between 8-9 o'clock. I got up early and waited and waited and waited they did not bother to call to say that they needed to cancel or reschedule.
In the afternoon I messaged them through Yelp telling them that they missed two appointments.
Within a few minutes they called wanting to come over right then explaining that they slept in. I would've liked to have slept in too. So that showed me that they're inconsiderate of their clients And that they're unreliable.
So the reason I'm giving this rating is
1.  they don't listen to their client
2.  they don't show up when they say they're going to
3.  they're inconsiderate of their clients time.
4. They are unreliable
I believe this is a brand new business and they obviously won't be in business long with these types of practices. I don't think they realize that if you can't make it on time to your appointments or at least called before you're going to be late that It shows that you're unreliable
Hiw can I trust that they would show up on time to actually perform the work when they dont when trying to get the job.
I can't and I don't have time to play around with people that really don't want the business

We had our front yard and side yard regraveled. They prepped the ground, Installed Weed cloth and distributed all new gravel and sprayed afterwards with weed killer.
The price was very reasonable, they communicated well and did an excellent job. I highly recommend this Company