Best Businesses in Arizona

I cannot say enough positive things about Cartright's Drain Service! I originally meet Rob when I first purchased my home and ran into some plumbing issues on my older home. He came out and ran a camera down the drains. He was able to diagnose that the previous workers plumbed my pipes so that crap had defy gravity by going up and then taking a sharp curve before hitting the city's sewer line. Well that was not very efficient for me as I always had things sitting in my pipes until there was enough pressure to push things through. He provided me with an estimate on replacing the old cast iron pipes with the standard PVC pipes. He set up an appointment date with me and took care of the rest. Now everything that goes down my pipes takes a 6 foot ride before hitting the city's sewer line! That was a well deserved praise from 2 years ago.

I recently had another issue. I had water running through the hallway wall  when using the shower. I called Rob and 20 minutes later he was at my house and diagnosing. A broken pipe under my tub was the culprit. He scheduled a time about two weeks out to come and demo the tub, installed new pipes, and the new tub. He is there on time, gets the job done, and is out. The only problem is that he is so great at what he does, he is always busy. He has contracts with a couple different cities as well as a huge list of highly satisfied clients.

Nate, the service manager, was absolutely fantastic. He, along with Adam, a tech who was also great, fixed a slab leak in my home with a re-route and installed a new water heater. Nate came highly recommended by a contractor in the family; he and Adam did not disappoint. We'd recommend them to anyone!

We are new to the world of septic, so I called Canyon State Septic based on a stellar recommendation from a neighbor. I didn't know if we needed regular maintenance or basically anything about being on septic. John answered the phone when I called and handled all of my questions right on the spot. He patiently took the time to explain the important precautions we should follow. When we do have a problem with our system, we will absolutely be calling them again for help. I can't recommend Canyon State Septic highly enough.

I needed a water heater replaced but I really kinda wanted something better then what I had, which was a stock 50Gal Electric bradford white. Good unit, but nothing extraordinary. I started a spreadsheet to evaluate about a dozen plumbing outfits. After some online research I dropped this to just five. Jason won and I am very pleased with the results.
It took a while to get a hold of some one, however after about a month of back and forth they were able to help me find exactly what I wanted. Once that was take care of and the supplier issues were resolved (I wanted something special) they were able to move things around and schedule me for just a few days out and installed a very nice hybrid heat pump unit for under half of what any one else was quoting.

Good:
1) They will work with you to get you exactly what you want.
2) They do quality work and have some kind of warranty, though I suspect I will not be using it.
3) They are seriously worth the price! On the base unit I was looking at they were 15% - 30% cheeper then competitors. On the higher end unit I had installedJason was %55 cheeper. Mind you the competitor assured my their $3500 unit had a lifetime warranty while the one I got with Jason only has only a 12 -17 year warranty depending on what fails, but I am probably going to move in 5-10 years so that was OK with me.
4) Honest ! So I am not a total noob, and some companies I was looking at where telling me so much BS about how they need to do this and that for code and that was total BS. I know because I know the code, but also I know codes changed so I went and looked it up and code had not changed. But not Jason, Jason's office manager Twila told me everything she new and when she did not know she checked with one of the plumbers or suppliers or looked it up her self. And another was like - oh we will need to rip out all of this and re-drywall and re-paint and rebuild this platform etc. While, in all truth, this is not bad advice, a quick cavity probe showed it was completely unnecessary. And the price for this extra work absolutely outrageous.
5) Quality. One thing I notices is that it was just really well done. And while flex pipe is allowed, and one of the competitors I had out to give me a quote mocked the coper flex line I had because they only use high quality aluminum flex line, Jason hard piped it. He took the time to hard pipe / solder coper on every thing but the condensate lines, which was awesome! Not only does it look good it will last!
6) He did not complain about the cramped work space and cleaned up everything when he was done.
7) They never hard sell you. One competitor gave me the whole You need to accept this quote now or DOOM speech and most of them insisted on phone conversations where they would hard sell you. I mostly delt with Twila the office manager and she just worked with me to find an option I liked.

Bad:
1) It was hard to get ahold of them. I sent a generic quote request and had to send a second one before I got a response
2) They don't communicate by email - I know this is common for all of them but I really prefer email to actually talking to people.

I had such a positive experience with Macho Contracting. I needed to have the water main line replaced. Danny and Robert were great - they were knowledgeable, professional and also cared about the customer experience. I highly recommend Macho Contracting.

In March of this year, I contracted this pumping service.  Not only did they do a stellar job, I was informed, unfortunately, of the very shoddy job performed by the last pumping company I used.
The service tech had to do additional work to properly perform his task and the information he gave me was invaluable.
As an added bonus, I had risers installed to make the next time that much easier, something I was never offered from the other company.
I would highly recommend this company to anyone requiring septic tank work.

ViTech came out for a home warranty plumbing service. Prompt reply and easily made arrangements to have my issue taken care of. He was quick, efficient, and honest.  Would definitely consider calling them again if the need arises.

If I could give zero stars I would. Never responded to texts or calls until day of installation when mike finally called back he responded with I don't even know who you are, after saying he received my text over a week ago. I had Lowe's switch installers

Tommy was extremely helpful at helping us troubleshoot our plumbing issue. We were concerned it was a septic issue but Tommy helped us figure out it was actually a plumbing issue. We will definitely use quality pumping when we need our septic pumped!

Quick response. Great job! I'd use them again for sure.

Called 4 times no answer and the voice mailbox was full???  Is this a professional business??? I doubt it. Absolutely ridiculous to not answer a phone call and have the mailbox full. I would doubt this company's ability to handle any business professionally when they can't even answer a phone call. WOW  go somewhere alse

We had Little Stinkers out  late summer of 2012to determine if our new to us cabin had a septic or cesspool .  They said it was a cesspool even though it had a cement vault.  Several thousand dollars later we discovered that what we have is a septic tank, not a cesspool.  Little Stinkers did not do what they were paid to do and we have spent the last almost 2 years with Coconino County and engineers getting an approved septic system...for NOTHING.  Today the county told us that our (original) septic system is viable and to use it.  To say that we are not happy with Little Stinkers is a gross understatement.  They cost us thousands of dollars and almost 2 years of work and aggravation.  They are nice guys, but I'd rather have someone that knew what they were doing.  I hope this helps someone from being in this position.

Jerry came out at 12:00 on 4/26/2019 to unplug a clogged drain on my RV and charged me $125 for the service. I tried to pay him with a credit card but he could not get Bryan (owner) on the phone so I was to call Bryan later that day. I could not get him either. I called and left a message that the line he worked on was still not draining. He called me back on 4/29/2019 and told me to get some Organic Drain Cleaner and put in the line. I wanted to give him the credit card information to pay the bill but he said not at this time lets wait and see how it goes. I went to Home Depot and got what I thought would work. Bryan said it was the wrong thing. I said I would go back and get the right one. He said no you don't need to do that. Next thing I know, Jerry knocks on the door and hands me the right drain opener.  About 7:30 pm Bryan calls me to get the credit card information. Instead of a $125 charged to the card it was $207. Totally blindsided me with what he did. He is a dishonest businessman. I will never use him again and will never recommend him. It is now 8:00 pm and won't know until tomorrow if the drain will be ok. I will probably see him in court. What he did was so devious and underhanded. I think Bryan is also a preacher. WOW!!!!!

This company has no respect for the customer. They were supposed to put in 2 new leach lines on our septic system before we purchased our house. Instead, they only installed 1 new line and attached in to the old line that was already in place. We wanted to install a pool in our backyard. They were supposed to come and add a new line that would not be in the area that we wanted the pool. It took nearly 6 months to get the line put in and for the permit to be approved. They would never call or e-mail us to keep us updated. They wanted to charge us the same for 1 line as they charged the bank for 2 lines that were not put in. We asked them not to leave the access to the new leach line where it would be in the way of our entrance and they put it right in the middle of the entrance. Making it difficult to use the entrance. I will never use them or refer them to anyone. I gave 1 star only because I could not post without at least 1.

Jared from Wrangler returned my call within minutes. He is extremely friendly and knowledgeable. He went above and beyond to review my plumbing issues and fixed promptly. He needed to return for another plumbing issue, had to get supplies and a gap in his schedule, which I thought was going to be next week, he called me back the next day and asked to fix it that day. So far my experience with Wrangler Plumbing has been awesome, I highly recommend them and I really enjoy working with Jared and his partner (couldn't remember her name) but, they are awesome. I won't be calling any other plumber from this point on.

Have used Cooper a number of times, with a recent one being an emergency where I needed someone right away & they came. They are always prompt, pleasant, competent & get the job done right at the right price.

If you want to be lied to and overcharged these are the people you want.
Not only were we grossly overcharged from their original quote but the worker that added the invoice made a $200 mistake in his favor which we were never given credit for.

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