Best Businesses in Arizona

Freddy came out and fixed our (very) clogged bathtub the same day I called.  If we have any future plumbing issues, I will call him first.

I had a gas line that needed to be relocated and Joe came and did a great job . Cant even tell by looking that anything changed . great job. would highly recommend

Dave is easy to work with, honest, and very helpful. The next time I need any backflow preventer valve work on the west or north side, I'll be calling him again.

Great service and good work..If you need plumbing or septic service contact Simply Rooter for your problems!! They will definitely take of you!! Thanks Shane.. Quality Septic

Very knowledgable, prompt and courteous.  I would recommend Craig for your septic issues.

We are remodeling our two guest bathrooms. Yesterday Dax and his colleague installed a new tub and shower valve in the downstairs guest bathroom. They were friendly, professional and respectful. They also worked quickly and even though it took longer than expected (no fault of theirs, the shower kit I purchased didn't contain a necessary piece that they had to run to the supply store to buy) they stayed until the job was fully complete.

Disclaimer: we are are still in the midst of the remodel so I haven't actually used the tub/shower yet. I'll update this review once we do and once the upstairs bathroom is complete as well.

Best potties around and clean clean clean......
Get deliveries, pickups, 1 or 2 porta Jon's on wheels and do t forget the tow behind units!!

Good service and definitely the right price. Had these guys out twice - changed my water heater and cleared my main line from a massive clog. I got several quotes, did my research, and they're definitely giving the reasonable price both times. Techs were nice and right on time.

My clog was much worse than expected - had to use a variety of tools to clear the sludge. Tech was very diligent, didn't charge extra despite having to do more work than expected. Gave me a rundown and took videos. Absolutely trust his work and appreciate not being haggled.

I called Rescue Family Plumbing on a Saturday with a clogged toilet that needed to be fixed ASAP.  They came out within a few hours and fixed the problem immediately.  They are the best in the business.  Family owned, courteous, and honest.

July 2022 we had a large plumbing issue in our home. There was a water leak and sewer leak. We hired Rooter-Hero to do the job. They said we needed to finance the job through their financing company Good Leap to wait for the insurance pay out. They said the job and would only take a couple weeks and everything would be done & Everything would be put back drywall painting all that stuff. RooterHero caused structural damage to our home that was built in 1969. They exposed, asbestos without testing any materials before performing work, expose us physically to asbestos as we were still living in the home during the first week of the project. Once it had been discovered that they had exposed everything to asbestos insurance company, put us in a hotel, and eventually into a temporary apartment, which we are still currently living in we had to hire Servpro to come in and evaluate as well as a remediation company for abatement. I had to go and have x-rays of my lungs and do a pulmonary function test to establish a baseline in case I ever develop mesothelioma. While we were living in the hotel our English bulldog developed severe lung issues and fluid build up and had to be euthanized. The negligence of this contractor has caused us so much unnecessary stress and anxiety and the fact that we have are STILL displaced from our home and the damage being so bad that our insurance company has stated that rooter-Hero did so much damage that it was a complete interior renovation.

Don't bother calling them because they won't bother coming. We had a major water leak in the cement slab under our house. Called them at 7:30 on Monday morning. He said he couldn't come until Tuesday afternoon.
By 3:00 he didn't come or call us. My husband called and asked if he was still coming. He said yes-he was having trouble with his truck.
He never came and never called.
At 5:00 we called another plumber and they came by 8:00 the next morning.

Owner , Dustin, called at 8 am and said he would be out that day to install my new water heater.  I asked him if he would be doing it himself.  He said yes.  I informed him I would like to be here during installation.  Hours went by and I finally got a text at 2pm stating someone is going to my house now.  The tech actually was already at my house my babysitter told me.  I was very upset.  I should have been called BEFORE someone was at my house and a time should have been discussed.   I am not just sitting around my house all day waiting for someone to show up with no notice.   I informed him I was not home and I specifically told him I wanted to be there.  Also, I was upset he sent some other tech after he told me he would be doing it himself.  I agreed to let that technician take out the heater and I would be home by the time the other one went in.  I arrived at home to find nothing had been done.  I had to call him when I got home and asked him why it wasn't removed.  He said he sent the tech to another job.  I asked him again if this is going to be done today.  He said YES!  However, 5:00 comes around with no call from Dustin.  He text me at 5:00 asking if I needed it done tonight or can it wait until tomorrow.  I text him back and said I really need it tonight.  I have been without hot water for 3 days already.  I have 4 kids and we all need a shower.  Five minutes later I got a phone call from someone else in his company , since he didn't want to tell me himself, saying a technician had a death in the family and could not do it tonight.  Really?!  5 minutes late all the sudden their is a death?!  He was just hoping I would let him off the hook and tell him he could come tomorrow morning and when I didn't say that he made his buddy call me with a an excuse. What a horrible excuse.  At least be honest.  I was extremely upset.  I called the next day and Dustin was very rude could clearly care less about customer service.  I ended up having to find another company to do the work.  Luckily the next company was AWESOME!  He could have had a customer for life if he could have just been honest and followed through with what he told me he was doing.  He has now not only lost my business but he has lost my grandma's as well (who was a previous customer).  We will be taking all our business to the new company I found.

Terrible! Terrible! Terrible!
Call this company if you want to pay the highest prices in town.

Called the Ideal made an appointment for septic job. No problem thus far.
On the day of the appointment nobody showed up. Called twice. No answer. Left messages. Nothing.

Almost bought a new unit from this company and then found they are NOT accredited with the BBB. they also have a C rating and over 50 complaints in one year. be sure to check them out before you buy from them and regret it. i almost did

Warning, don't use this service.  He only pumps out the water and not the sentiment.  Worst septic service in the valley.

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