Best in Phoenix AZ

Great service! I appreciate that the company gives you a 20-30 min advance notice of their arrival as well as a text message with a pic of the technician to ensure you know who is supposed to be showing up at your door. They are very professional, considerate of your home (wearing booties inside and cleaning up any trash from their visit) and are friendly and accommodating to get the job done right.

I have used this company several times over the past couple of years and have always been very pleased with the employees who have come to do the work and also with the telephone contacts in the office ... always polite and responsive ... particularly like the text so I can track when the technician will arrive ..  the work that each employee performs has always been of a high quality ... recently worked with Jose and Higi for a plumbing issue ... terrific men ... on time with arrival and very professional ... great company ...

Very personable and honest. Michael explained the issues with my washing machine thoroughly and helped me make the right decision. Highly recommend

Nothing but good things to say about this company. Mike was able to come out less than 24 hours after I called about our air conditioner breaking (response time is so important when it's a million degrees outside!), and he was very helpful and told us exactly what was going on. The office staff was also very helpful and quick to respond. I would highly recommend this company to anyone looking for quick and reliable service!

I very seldom post reviews.  Only when I am find someone worthy.

Having been in real estate in the past, I have met or talked to dozens of hvac repair companies over the years.  Johnny is at the top of the list.  Honest (very important to me), reliable, knowledgeable and affordable.  If anyone can top that I'd be surprised.

I have two AC units and have to get them checked annually to maintain a Trane manufacturer extended warranty.  I had been using a company called Bob Brown Service Experts, but I got tired of the no-call no-shows and poor customer service (See my 2-Star review of them on YELP as well.)  I decided to pick another company and selected Hays based upon the number of excellent reviews.

I called and scheduled an appointment.  A pleasant young woman took my info and said that I would be getting an email with picture of the tech the day of the service.  I never received the email, but did get a phone call about 45 minutes prior to arrival.  (4/8/16 Update: the email with technician picture was found in my junk mail.) Jerry was the tech.  I found him  to be pleasant and professional.  He took pride in his work and spoke highly of his company.  He went into the attic and checked the air handlers.  This took around 20 minutes per side.  Then he went outside and checked the ground units.  Freon and capacitors checked out to be fine.  Jerry had to use new screws to attach covers, as the previous screws were a little stripped.  Total time spent at my house was around 1.5-2 hours.  The cost $79 per unit.

Constructive criticism:  My previous company charged around $100-$120 to check both units and to me seemed to do a little more.  My previous company would blow out the condensate lines then pour water down the lines to ensure that they are open.  This company did not do that.  This company's website also says that a tune-up includes oiling the blower and outdoor fan motors.  I watched closely and did not see this done.  The site also says the indoor coils would be checked for buildup.  This also was not done.  I was never asked about my indoor filters or if I would like them to be changed.  The site says a 33 point inspection...I don't think so...maybe next time.  I should have asked up-front for what my $80 service per unit included.  I feel that the price is a little too high for what I received.  If I am going to spend that much, a company had better do what is says it will do.  It would also be nice to get a discount for a second unit as the tech is already on-site.  I asked the technician about a discount for a second unit, and he commented that the service fee was already discounted.  I knew the price going in so I did not make it an issue.

A second issue I had was the arrangement for payment.  The technician was required to manually punch in my credit card number into a tablet-type device, including my 3 digit security code.  In no way do I think Jerry would try to do anything illegal, such as stealing credit card information.  I have had other companies do service at my house and like it when the technician simply swipes my card, bills wirelessly, and never sees my full credit card number long enough to write it down.  Only the last four digits of my credit card appear on the receipt visible to the technician.  (4/8/16 Update:  I am watching my credit card statement, and still have not seen the transaction appear.  I do not like this.  The transaction supposedly took place a few days ago.  Why no record?  I'm feeling a little uncomfortable.4/8/16 Update:  I called to inquire and was informed that Jerry's machine/swiper was broken and that my credit card will be billed manually next week when Jerry comes into the office. Little awkward.  I guess I will be watching next week for the transaction.)

Over-all, I generously rated this company 4 out of 5 stars, as I saw definite room for improvement.  Based on the service and price, I guess I am a little hesitant about whether on not to use them next year for tune-ups.  My units were already in top-notch condition and needed no repairs.

I can't say enough good things about my recent experience with AZ air experts. We had been told by a previous air co. that we needed over $1500 -$3,000 worth of work done, but air experts came in and fixed the problem for $330. They were extremely knowledgeable and trustworthy. They took the time to troubleshoot the problem and explain all of it in detail. It is so refreshing to find a company that is honest and straightforward. I will recommend them to anyone that needs a recommendation for their A/C!! Thank you!!! Thank you!!!

Capacitor went out when we got back from being out of town. Set up an appt for the next day, which I was surprised at getting one that fast.
Replaced the capacitor in around a half hr and the house is finally cool again. I highly recommend Cool Zone Air.

We own rental properties in Surprise and have had a need for a/c repair services on multiple occasions. Heath, Misti and their team are so incredibly responsive, day and night. They truly care about their customers, are extremely knowledgeable, and 100% trustworthy. It is always awesome to find a great small company with terrific people and fabulous service. I could not recommend Arctic Fox more highly!

I highly recommend Gladiator Air. Dave and Gabriel immediately responded to each of my requests, even though it was the weekend and Dave was out of town. They were able to schedule an immediate appointment, provide a complete analysis of my system, and and identify the issue with my heating system (another company could not). These guys are experts and their pricing cannot be beat.

I just bought a new A/C unit from Dukes of Air. My experience was great - Manny and Luis were very professional and helpful, and Laura was very quick with scheduling appointments. They were able to replace my system quickly and for a better price than the other quotes I received. They were very straightforward and worked to give me the system I needed without selling a lot of expensive extras (unlike other companies I called!). The entire setup - and removal of the old unit - was done quickly and competently. I felt in very good hands and am glad I chose this company!

Great service and quick response.  While David had appointments all day, he managed to find time and resolved our air conditioning problem.  Very knowledgeable, professional and we highly recommend.

Super responsive, very helpful, and knowledgeable! After their first visit, my unit wasn't working as intended. They came back the same day ASAP to fix it!

After dealing with my home warranty company after 2 days being down in 112 degree temperatures, I got recommendations on Cave Creek Cooling Company.  Within 30 minutes of my call with Mike, he was here at my house and quickly diagnosing the issue and trying to get my ac back up and cooling.  He explained things in details along the way.  He was amazing as his driving factor was to get my 20 year old unit back and operational, which he did.  Mike saved me more the $5k and headaches associated to home warranty company and I would HIGHLY recommend Cave Creek Cooling for your needs.  

Rod Helmick

Update on my review. Even though it's not fixed, they went above and beyond. Alan has come to my place 2 times to attempt to fix it. He has tried different methods, the issue is not with my unit but it is with the HOA settings for my chiller unit. Unfortunately out of my control, however Alan offered so much support and he attempted to flush the system in hopes it works. Thank you so much for trying!!  
Not to mention, he came on Father's Day. I felt so bad because it was not my intentions to make them come on a Sunday but I am overall grateful. Definitely will use them again.

We've had Ideal Energy do work for us twice--once to put in insulation, fix our duct work and replace our pool pump, and once to replace our air conditioning unit.  We could not be happier with the service we received from everyone affiliated with Ideal Energy.  The customer service is tip top--even though I know they are extremely busy, Alex and Elena made us feel like were a top priority.  They were able to replace our a/c unit within days of speaking with us and they have never steered us wrong with their guidance.  Already our house is significantly cooler.  The work we've had done is of exceptionally high quality and the prices are fair.  We absolutely could not be happier with Ideal Energy--I wish more of our friends needed work done so we could refer them to Alex and Elena!

Fidel came promptly at 9:00 AM. Very respectful, wearing a face mask/gaiter as well as shoe covers. He was fast and efficient, and most importantly fixed our heater. Definitely recommend Desert Comfort!

ProSkill Services has completed several jobs for us in the past couple of months.

Each Job Was Completed Flawlessly.

They Do Not Have Pushy Sales Driven Contractors.

(In Alpha Order) Many Thanks Go Out To Chris S, Dale, Mike & Rob...Bravo!

I Also Want To Thank Everyone At The ProSkill Services Call Center...They Are All Very Pleasant & Professional.

We Are Very Happy Repeat Customers...

They Do Not Have Pushy Sales Driven Contractors.

Bravo Proskill Services!

Will absolutely recommend Rising Sun Air! The technicians were great! Pam was great! Work was fast and convenient. Cannot recommend them enough. Thank you again.

Keith and Sure Temp literally SAVED ME OVER $1000!  I had another company (that I had used before) diagnose an AC problem and quoted me a really high price.  I called Sure Temp for a second opinion and quote and I'm sure glad I did.  Sure Temp was very responsive, gave me a quote that was much lower, and came out the next morning to help.  Turns out the other guys were wrong (and way overpriced anyways).  Keith fixed my ACTUAL AC problem on the spot and saved me well over a grand.  This is definitely my HVAC company for life.  They're very responsive, but even if they're busy next time I need them I'll gladly wait because I know I'll be getting awesome, honest service.