Best in Phoenix AZ

Tracy was very prompt and found some issues during a routine HVAC inspection and tune-up on two of my properties recently. Explained what was wrong. The bills were very reasonable. He is my go-to HVAC man for all my properties now.

Great company and Great Service. I called at 4:15 on Friday because my air was blowing hot air. Grant was the gentleman that arrived within 30 minutes. In less than an hour Grant had fixed a capacitor and added Freon. He explained in great deal everything he was doing. I know the system is old and I will need a new one soon. I will definitely call Air Time when that day comes. Thanks Grant! You are a great guy and I enjoyed the high level of service you provided!

Please Read!! I am 24 recently moved out from California and bought my first house. I learned Arizona crazy hot so A/C check is a must. However there's so many companies that quoted different prices and say different things will be done and all I could think is how do I know what they should do and if there even doing it? I got quoted from 150-300 just to come out from big companies and they all said different things and then said this isn't covered or we may do this which is this much more. Oscar came out and literally THE BEST EXPERIENCE ever. He was polite honest and walked me through everything.   One thing you dont find these days is someone to take the time show you and explain what and why they do it. At first he thought he found a leak and asked me if I wanted a test extra 40$ but then further digging we found the issue resolved it and he waived the test because the issue was found. All in the beginning I had negative thoughts but in the end.. if your looking for quality someone you can trust and give you the honest truth. Please chose them. I wouldn't take the time to write this if it weren't true. Anyone from 24-100 first house or fifth. These are honest people looking to help you teach you and be there for you

CW Air Conditioning and Heating is a great company!  They delivered everything they said they would!  They were professional and friendly!  The owner Chris was always available to take my calls and cares about his customers!  I highly recommend this company!

I'm debating whether it is 4 or 5 star, but leaning towards 5. The most important things are the workmanship, availability, accuracy and professionalism. These were all aced with flying colors. You get what you pay for. It wasn't a cheap AC replacement. They were ready within an hour of my call to add additional refrigerant. They were available to reschedule as needed. They turned on a dime for me. They got me the energy rebate I requested, without me having to lift a finger. They worked directly with my insurance to make sure I was taken care of. They make detailed reports and can explain the more decisions. Even though I didn't need the extra thermostat at this time, it was included in the package. I had to ask for it when it came time to pay the bill. I think it was complimentary along with the install but they still itemize free things on the receipt. The complimentary refrigerant was left off the receipt, the only exception.

I couldn't be more happier with my experience. Jimmy and Michael came out to service my air conditioner and fix my nest system. They were both extremely friendly and knowledgeable. They figured out the problem very quickly with my nest (wiring issues) they were able to fix fast. My A/C runs great now too. The whole time they communicated and told me what was going on the whole time. I will definitely be using again. Very happy I found this company.

Once again, followed Yelpers advice and struck gold!
Have had a nuisance slow leaking bathroom drain. Decided to be smart and have a pro fix it.
Found highly rated Hansen family plumbing, and could not be more pleased with their service.
Called at 0900 today. Very nice young lady took my info, scheduled me for 10-11 am. Before 10,  Mike calls to tell me he's on the way.
30 minutes later, job done, cleaned up, invoiced, paid receipt!
This business is courteous, no BS, and professional. I give my highest recommendation for their service.

The owner called and was apologetic and scheduled an appointment to come out and give mea quote on the work I need done.  They showed up in a timely manner, very professional and gathered the information for the quote.  The owner was apologetic and helpful.

Highly recommended for Cooling and Heating services! I just had a complete new system installed and I couldn't be more happier. The process was easy from start to finish. The prices were great along with the service I received. Personable, professional and reasonable.

Kirk the owner is a stand up guy and I would recommend his services to anyone. Kirk knows what he is doing and treats you with respect. He will not try to push any extras on you.  You will get quality honest work from him.

I can't recommend Brett highly enough. I found his pricing to be fair and the customer service is top notch. Brett truly went above and beyond my expectations!!!

I thought the service was good and the technician was thorough. I was very pleased that they were able to come out same day. The reason for only 2 stars is the sticker shock. Holy cow! They charged me over $140 just to glue the pvc pipe into my air handler. I could have done that myself with a $10 glue purchase. Had I known that part was so expensive I wouldn't have had them do it. I thought the total was abnormally high. They gave me a total price for 3 things so I assumed the cost was mostly toward the one item which was much more than what I was quoted by the previous company I used but that was 2 years ago. It wasn't until I got the invoice that I realized how much the gluing cost. Unfortunately, I just bought their maintenance plan but after that expires, I will have too try another company. I don't know, is that normal to charge $140 to glue one end of your pvc pipe into your handler? I feel taken advantage of.

Moved into a new home and needed some electrical work done. They finished in a reasonable time and the price was very fair. I'd definitely recommend them for my future projects!

Yelp wasn't kidding when it said Freddy replies to inquiries within 20minutes. Within 30minutes of posting an inquiry, he was at my door ready to check out our AC.  Freddy took the time to analyze the problem with our AC unit and got our issue fixed. He answered all of my questions and explained how our system is working.  His pricing is fair and over-all a nice guy. He's now my go to guy for my AC issues.

What is great about this company is that they are responsive.  We had our air conditioner go out, and they were the only ones that could do it in a reasonable amount of time.  We did have a problem initially but we texted them and they were out and fixed it right away.  Plus they are super nice.  The unit works great now and I am confident they can fix anything going forward.

I purchased the Day and Night Heat pump and was very pleased at first and even left a positive review which i just removed.
Shortly after it was installed (actually this was  2 years ago) I decided to look in the attic where some of the equipment  is and realized that they did not put in the insulation which I had paid $400 for and the levelers that were supposed to go under the unit were not put on as well.
Then, after  1 month the thermostat was not working properly so they replaced it and i requested a manual rather than a programmable thermostat so it left a big hole in my wall and when they left the air was blowing cold and this was January so I told them and they assured me that it would soon be blowing warm air., It continued to blow cold air so I called shortly after and had to wait 2 business days for someone to come back and get the heat back on it.. (Just imagine 2 days without heat on cold days after paying $6500 for a new complete unit) ...................I expect more for the seller of a  brand new unit considering that Weather Master that I preciously used would come out within a day and sometime even the same day and I didn't even purchase a unit from them.

Terrific service and unmatched price.

I had my rooftop AC replaced. I obtained 7 quotes.

I obtained several quotes from the AC companies that advertise heavily on TV. Not surprising their quotes were significantly higher (to cover their advertising costs).

I also obtained quotes from AC companies with strong online reviews. Only one company came somewhat close to American Cooling's price but couldn't match American Cooling's warranty.

American Cooling is run by Scot. He picks up the phone when you call. All the other companies I called had a dispatch person answering calls.

Scot has an extensive background in designing and installing large commercial AC jobs. So, residential work is very simple for him. He patiently answered all my questions and promptly responded, even on weekends. I'm so glad I went with Scot's recommendation on unit size and unit type. He didn't try to up-sell me (to make more money) and he didn't try to down-sell me to make a quick sale.

I would trust Scot to replace my elderly mom's AC and highly recommend him to my friends. He relies on word of mouth for business, not advertising. So, he has a strong interest to make sure his customers are happy.

Scott requires his installers to text him a complete set of photos of the finished work before the installer can leave. Scot makes sure the work is done right. He did just that for me. As soon as the work was done, Scot registered my unit.

My new AC unit is 4 months old now and it's keeping me nice and cool during this hot summer.

If you read this far... here's a tip. All AC brands, including Trane, use the same parts. Trane's advertising makes it seem like they're a premium brand.  As a result, they're able to charge a premium price. Scot does installs Trane. He quoted me the best price on a Trane unit but he quoted me an even better price on a RUUD unit. Very glad I went with the RUUD unit.

I had arranged for a service tech to come to the house to resolve a problem with our heat pump.  We scheduled for the 12-4pm window, and I was told that the tech would give me a call before coming.  Around 3:15 PM, I started getting nervous as I had not heard anything yet and it was nearing the end of the appt window, so I called the office.  I was told that the tech was on a call, and had 1 other appt before mine.  No ETA.  So I went home from work, expecting to see the tech sometime before I had to leave again for a 6pm soccer practice.  Of course, no tech and no call.  Sometime after 6PM, I did get a call from the office to let me know that the tech would still be over sometime later that night.  I explained that I was no longer at home so we'd have to reschedule.  I requested a first thing in the AM time slot as I could not afford to waste another day waiting for the tech, but the office told me that only 10-2PM was available on the requested day.  I declined and will find another HVAC contractor.  Look, I get that appts sometimes run over, and I did appreciate the call.  But when you inconvenience a long-term customer and don't fix the problem, isn't it just good customer service to make an extra effort to make things right?  Not with Howard Air, apparently :(

Update:  I was able to come to an agreement after a call back and I will reconsider service.  I appreciate the quick reply and taking care of my account.  Thank you.