Best in Phoenix AZ

These guys are great!  No hassle.  Low charge for service calls - I forget if it is $40 or $60, but either way, it's a good deal for an honest diagnosis.

Amazing company!! Keola, Brennan, Devan, and one other tech (didn't get his name, sorry!) all did phenomenal jobs when they came out to install our new unit and cleaned our ducts and vents. Everyone was thorough, highly efficient, accommodating, very professional and honest.  They had everything timed perfectly which was quite impressive lol Communication was made quick and easy thanks to Julia and Nicole.  They answered all of our questions, addressed all of our concerns and were able to schedule us quickly.  We can't say enough good things about this company.  They are our go-to AC company and would not recommend anyone else.  Thank you guys!

Hands down the best AC repair company.  Jonathan was right on time, friendly, professional and courteous.  You never know what you're getting when it comes to AC service in the valley heat but with Jonathan, I was completely at ease.  A true AC Hero.  He did only what needed to be done, was completely transparent and didn't try to up-sell me on something I didn't need.  And, fixed it right the first time!  This company knows the art of great service. Highly recommended!

Thanksgiving night I couldn't get the air to shut off!  It was so cold in the house.  I couldn't wait to go to work the next day to warm up.  The operations manager came out on Black Friday (because he gave all his employees the day off) to fix the problem.  He even had to run to Home Depot on one off the busiest days of the year to get a wire.  Bless him!!  I've had heat all weekend.  We plan to add a second story next year.  Guess who we will call for a new unit?  You got it!  AZ Perfect Comfort.

I just have to say that I am happy with the service. Benny was here and got right to work.  I needed to switch out a ceiling fan.  I chose this company because it's local and open 24/7. So I thought what the heck let's give them a try. When I called he was really nice and helpful. He didn't try to nickel and dime me. He said he can make it within the hour. Now that's what I call service.  Benny also services ac so if you are looking for ac service I would highly recommend his company.  I feel he know what he is talking about he has been in business for 20 years. I definitely know who I will be calling when that time comes.

Trae and Mark did a fantastic job replacing our 4 ton unit located on our roof.  They were prompt and professional.  Mark set the expectation and both he and Trae more than delivered.  On top of that, their prices were very competetive!!  We HIGHLY recommend Top Tier to anyone in the market for a new AC/heat pump.

Hired William's Handyman Services twice. Once to build out my bed with missing bed hooks and foundation blocks because my movers lost them. He did a superb job by finding the right planks and wooden foundations. Good quality and satisfied with his work.

Second time was to repair my baseboards and paint touch ups due to my puppy damaging the baseboards. He did a great job in a timely fashion by buying the materials and coming back to finish the job the same day! They are super friendly, flexible, great rate, and superb knowledge/skills!

This company is awesome. Ray, Art and Victory came out to all of my properties and serviced all of my A/C units. They made this process so easy and they were very helpful, honest and gave me recommendations on what I should do 1st, 2nd and etc. If you're looking for a reputable, trustworthy and friendly A/C company then look no further because 911 Air Repair is it. Hey guys continue to provide quality A/C service and Gods bless you all.

My A/C broke down in 112 degree weather. It was almost 90 degrees inside. My home warranty company did nothing for 2 days and then said it would be 2 more days because they close on the weekend. So I went online and found Cactus Valley HVAC who was still open at almost 7pm. I texted and got an almost immediate response and within in minutes after that had someone scheduled to come out the same night - between 8 and 10. The owner, Richard, called to say when he was on his way, showed up with a very friendly attitude (not grumpy for having to work so late), knew what he needed to do and fixed the blower for my A\C very quickly. He also showed me the bad part. I am so pleased with this company and highly recommend them.

I moved into my home in 2020, new AC units were installed by Mike before I purchased it the home. Yesterday, the upstairs unit started blowing hot air. I called Mike yesterday and explained the issue, he stopped by this morning, switched out the part and in about 5 mins had it up and running. He didn't charge me anything (the part was covered under warranty) even though I had never met him before! Now that's customer service! Thank you for being fair! That's how you build a business. I will remember this for any future ac needs. Thank You!

Great family business that doesn't want anything but your absolute comfort in your own home. They do whatever they can with no fuss pricing never an upsell from their techs. Just honest folks who act as if your apart of their family.

I do not recommend anyone hire Joe for tile work, or anything else for that matter. I reached out at the beginning of June to have him demo and re-tile two bathroom showers and initially, Joe was very responsive. I chose him because he had photos of a previous tile job he had done. He sent me a quote and told me it would take 2-3 days per bathroom from start to finish. He came out the first day and removed the tile, and then found that the original tile was put up on drywall. As we decided to put in cement board, he told me it would take an extra day per bathroom. I offered to buy the backerboard, he said not to worry about it.

First day was demo. Second day was 5 days later due to his family emergency, and he put in the backerboard and shower valve. Day 3 (a week after starting) he started to put up tile and wasn't able to finish, so he came back the next day. Took 4 days just to get the tile up (no grout), at which point I was able to get a good look at his work.

He had left tile spacers in from Day 3 (should have been removed after 20-30 min). If I hadn't removed them, they'd have been left in over the weekend. Most of them were stuck and broke off. There was also a dent in my tub and adhesive all over it. When I texted him about it, he said I could clean the adhesive with a sponge and regarding the damage to the tub that happened when I did the demo. No apology or offer to fix it.

I then noticed that one of the walls wasn't level. Several of the tiles were out of place, one had a corner popping out. None of the grout lines were even. There was a huge gap between where the tile ended and where the drywall began. When I texted him regarding the wall not being level, he took two days to respond. When I sent a follow up text after not hearing back, he said he could take out and replace the tiles but could not fix the wall not being level.

I then had two separate contractors come out to assess it and both said it was the worst work they'd ever seen. They confirmed that the wall should not have been tiled until it was level, and that they could definitely level it but the whole shower would have to be ripped out and started over. Additionally, now the tub needs to be replaced as Joe damaged it during the demo.

I reached back out to him with this information and apart from saying sorry for the inconvenience he did not take any responsibility for not only the terrible work, but the damage he caused. I sent two additional texts and he completely ignored both. He has refused to refund my deposit or fix the work (beyond replacing a couple of tile, which is a complete waste of time). So now it has been two weeks, I still don't have a functional shower, and I am now out $2,000 between the deposit and the tile and tub. Unacceptable.

Don't use this business for anything!  There employees are crazy and will damage your home, car and risk your families life because they DONT CARE!!

BEWARE!!! I had this company come out to service my AC unit which, although older, WAS WORKING PERFECTLY BEFORE THEY CAME OVER. I just wanted to have it serviced before summer hit. Well, the guy came out and showed me photos of everything that needed fixing. Then their technicians proceeded to vandalize my AC unit. I called the company, never got a call back, and their employee said the owner, Carl Weaver, E. Thunderbird Rd Suite 731, Phoenix, said they wouldn't fix it unless I paid for the needed parts (over $2000).
This company baits people through an ad for cheap AC tuning, then they drum up further business for themselves after their technicians purposely break things on the unit.
They may end up in court with me.
My advice--- get a reputable company. They may charge more for a service call, but they won't vandalize your ac which will end up costing you lots more.
I'm having heart problems, and my blood pressure went waaaay up and pulse over 145 because of this company. I'm 68 and sure don't need this nonsense. This company is willing to take advantage of a 68 year old woman because of greed.
Two days later.... my home warranty serviceman came out. I happen to have a company which services the homes they insure (I just found out--Broward's). Their technician went up on the roof and took a video (too large to upload), but found out that Merlin's technician CUT THE WIRE TO MY AC MOTOR!!! This is vandalism. I have called the police. I have uploaded my home warranty receipt showing that the wire was cut.
In addition, they did something to my contactor. It was not broken before they came over as the unit was not running while in off position. But after they left it was.
Merlin's technicians actually vandalised my AC unit.