Best in Phoenix AZ

Jerry the owner is one of the best in this market. He is fast responder, friendly, knowledgeable and fair.. I've lost my roof A/C in the middle of August heat wave of 110-115 temperature. Jerry did diagnose the problem, initiated a plan, got the parts and fixed it. All done fast and professional. High five to you Jerry, please keep up the good work. I highly 100% recommend his company to friends, families and neighbors. Call him if your AC fails, you'll be happy

Full disclosure here, I have not had any HVAC work done by this company. However, I've just completed a business transaction with Derek. This young man impressed the heck outa me. He did what he said he would do, was honest, and concerned for my welfare as well in addition to being responsible and respectful.

I have worked with Bill and Todd for several years now. They have always been incredibly reliable, fast, friendly, and fair! AC issues are never fun but having someone I can trust to take care of the issues is a huge relief. I highly recommend this company!!

I am so happy with the service I received from Sammy at Total Care Heating and Cooling today. We had a torn air duct in our attic and he quickly taped it up and recommended we replace it down the line (which we figured anyway). Instead of trying to upsell me or strongly push replacing it right away, he was honest with me and let me make the decision for myself. We will be calling Sammy again in the future for any other hvac work!

Just now Innovative Air Tech Garrett came to my home and did annual springtime maintenance on my home unit, and on the ductless splitter unit Innovative Air founder & owner Julius installed years ago on my guest house in the back yard.  

Garrett was professional and knowledgeable and completed all the work in this one call.  He made a minor correction that could have been a major problem in the weeks to come.

People like Garrett are the reason I recommend Innovative Air  Conditioning & Heating to colleagues.  Everyone at the company is great too, particularly Karen, who manages the office.  And with preventive maintenance like today I can rest easy for the coming summer

Completed a inquiry form and Kilter Mechanical Cooling and Heating was one of those that responded. Within a few minutes, Brett responded. He was able to come out that day, but, I had a delay on my end and had to reschedule for the next day.

Brett came out or an assessment and deep clean (of unit for a new suite I was leasing). Not only was his price for the service and deep clean very competitive, he did NOT try to oversell me on any other service, replacement of parts, etc. He did point out some issues with the unit, and when I asked if it should be repaired/replaced, he would simply say, No. I just wanted to let you know it was operating at a certain level (or life left).

So, if you need someone who is HONEST and is more interested in you calling him back when there IS an issue, I would recommend Kilter Mechanical Cooling and Heating.

Just our luck, our air went out during the hottest time in Arizona. Our neighbor recommended this business. The owner Jorge came and work on our unit for most of the Saturday afternoon. Though he was not able to fix it with parts he had, he was willing to come back Sunday. As promised, he came early on Sunday and worked all morning to make sure we had air conditioning. Jorge is an honest , reliable and reasonable with pricing.  I cannot rave enough about this business and the owner.  I highly recommend him! He is a savior from the Arizona hot weather!

Honest to a fault great work they had it fixed up and solved in less than 15 minutes will be a repeat customer. So glad to find an honest ac company. They did an awesome job and earned my loyalty!!!

Chase (the owner) is truly a professional.  He responds quickly and gets the job done very well, timely and at a reasonable cost. He has always taken excellent care of our HVAC.  I highly recommend Top Gear to anyone needing scheduled maintenance, repairs, or a new heating and/or cooling unit!

After returning from Vacationing abroad. Came home to 100+ degree weather. Reached out to Alexis at Royalty Air, and to my surprise, set me up with a same day visit to check out my lower floor Ac unit. Unfortunately the compressor did not hold up. (Was an older unit) Alexis ordered me a new one. By the very next day he arrived and set it up. Top notch service all around. I will recommend Royalty Air to my friends and family.

I've had such a good experience with Emery Cooling, Heating, and Solar, I feel it's important to share my experience with a top-notch contractor.  Generally, I'm not a person who does online reviews of construction or service jobs.  With that said, I waited for a couple of weeks after the installation to make sure everything was still a quality, top-tier job.  Spoiler alert:  It absolutely IS a top tier company with the highest quality of customer service I've encountered since moving to AZ.

TLDR; Emery Cooling, Heating and Solar is, hands down, the best company I've hired in Arizona for the past 12 years.

Please note:  I have posted this same review on Google.  I am still not a robot.

A quick summary of my experience from January to mid-February 2023...  When I filled out the online form for HVAC companies, I knew there would be a lot of responses to sort through.  What I didn't expect was a written response generated in the first 4 minutes followed by a phone call from the owner of the company, Richard Emery.  On that call, Richard carefully listened to my situation, evaluated a course of action and was able to have a recommendation based on ALL OF THE FACTS.  

I've been employed in construction, off and on, for almost 40 years.  There's something profound about helping someone solve a real-world problem and providing a real-world solution, at a fair price, on time, at budget, both quickly and professionally.  Richard and his crew are very good at their job.

After working the trades for nearly 20 years, Richard Emery started his own company and has hired an impressive group of people with a wide range of experience spanning several different areas of construction trades.  He told me one of the reasons he started Emery Cooling, Heating, and Solar was because he was sick of seeing people not getting a company that was reliable and fairly priced.

I was astounded to discover how knowledgeable his guys are - not just in HVAC, but in nearly every trade needed to pull off a major installation for the customer.  I suspect his company can run sewers-to-solar and everything in between.  That's a rare quality for an experienced contractor in Arizona.  The fact that he has an agreement with a financing company for big ticket items sealed the deal on affordable price and great value.

Richard worked with me to find the absolute best option for my needs.  He listens carefully to the customer and provides a detailed proposal covering all of the individual aspects of the job.  If the quote isn't quite correct, he fixes it -- right then, right now.  

Many contractors will tell you Customer Service is number one.  That sounds good, but Emery Heating, Cooling and Solar LLC isn't most contractors.  He and his crew will work as long as it takes, even if it means showing up on days and times most convenient for his customers.  Other companies don't usually make accommodations for installation and repair.  Richard Emery absolutely does.  The owner of the company shows up and works alongside his team.  The owner of the company gets his hands dirty to make sure the job is done correctly.  

In my particular experience, there was one little thing I wanted done which I didn't notice, and that I missed on the final walkthrough.  I sent a message to the company asking if this one thing had been done.  Richard responded almost immediately.  Within 15 minutes after the call, someone was at my house and fixed the issue.  It was after 7:00pm.  It was dark.  It required a ladder and flashlight.  20 minutes after my call, it was also DONE.

Earlier, I started this review saying I never give online reviews.  I expect professionals to do professional work.  I've been disappointed by other companies.  I've fought with contractors to fulfill the scope of work which was IN WRITING on the contract.  That fight didn't, and I suspect Wouldn't, happen with this company.  I'm beyond impressed.  I couldn't be happier about our family's decision to hire Emery Cooling, Heating, and Solar.

I have two last words to finalize this long review:

HIRE THEM.

Richard from heat Slayer hvac did an awesome job installing our brand new air conditioner on the condo roof . It was a pleasure doing business with Richard . Richard is a top notch very professional contractor . Great job !

Great service. Definitely recommend Thad, very professional and knows what he is doing, and didn't break the bank.

honest and fast  there 2nd opion deal saved me a few thousand of dollars  so happy i called them again !! steve the owner is awesome to deal with  actually the entire teams rocked it !!! THANK YOU   bob k

I will only get ripped off once!!! Cool Breeze Refrigeration charged me 498 dollars for a 20 dollar part ( a limit switch) and an hour and a half worth of work. I'm going to tell everyone that I know in Payson, Arizona not to ever use these people. Most attorney's don't make 250 dollars per hour!!!!

Competent tech, got the unit running, good response, very expensive. Charges $80 per pound for R-22 freon when the current contractor purchase price is $11 per pound. If gas stations charged the same mark up, gas would be $24 per gallon. Suggest getting other quotes Fountain Hills.