Best Businesses in Arizona

Hired ACR for mater bath renovation which turned into doing a guest bath renovation as well after firing a previous contractor who lied about license and was fired for terrible work quality.

The master bath started out well with only a few minor problems. Then the tile guys showed up to do the floor and floor to ceiling tile in the shower. There were multiple problems with these guys (subcontractors hired by ACR). We ended up having to redo sections of  flooring because they didn't properly secure subfloor and the grout cracked within a couple days, had to redo multiple large format tiles in shower, etc... what should have taken maybe a week they kept having to fix, refix and fix again pushing us back a least a month.

The other issue we had was the finish carpenter they brought in to do baseboards and door casings. This guy was a complete HACK and clearly has never done finish work. Terrible mitre joints in door casing - I mean TERRIBLE - and he didn't even go back and filled nail holes on over half the trim before he slapped some paint on and said he was done. Not to mention that since we were responsible for purchasing all the materials ourselves this finish carpenter wasn't shy of just burning through the extra material we supplied. He wasted the 20% overage material I initially supplied and then just left all his off cuts and wasted boards in our garage for me to clean up.

Obviously this wasn't the quality of work we thought we were paying for when hiring a company called ADVANCED CUSTOM RENOVATIONS;

James (owner) and Fred (the fixer) stepped in an understood all our concerns and did their best to make it right. It took about 4-5 weeks longer than anticipated with all the setbacks and issues but we're happy with the overall outcome.

I never give poor reviews and really had high hopes based on the positive reviews ( although most are very old). I am really disappointed with this company. The owner Fabio came out to my home and gave us an estimate. We communicated for weeks planning my kitchen remodel with Jennifer. I purchased the materials needed and they gave me an appointment to come to the shop to review everything with the owner Fabio and sign the contract.
My husband and I took the day off to meet at their warehouse to look at quartzite materials and sign the contract. We arrived early and no one was at the shop. I called several times and finally an employee named Jennifer answers to tell us they will not be able to meet today.
I understand emergencies happen, but a phone call to cancel would have been the least they could do after we drove for 45 minutes to the shop. I should have not had to keep calling and be stuck outside in this Arizona heat trying to figure out what is going on. The owner Fabio never returned my call. No follow up to reschedule...nothing! Complete disregard for our time and project. Horrible service and a waste of time.
****Here is one of two estimates attached, I also have the text message transcripts between the company and I for our appointment that shows the date and time( Friday ) as well as other information regarding final colors and materials. Next time please be honest and just accept your mistake and apologize for wasting our time. I would have been happy to update my review based on that, but falsely claiming that I am not a customer when you have been to my home for an estimate and follow up is very unprofessional.
****

We had  substantial pipe damage and had to have our kitchen ripped apart and rebuilt. These guys communicated very well through the entire process and kept scheduled appointments. The work was all done very well and the attention to detail on the little things to make sure we were happy was most important to me.  While we can't expect everything to be perfect every time in life, we were really happy that Gurr Brothers went above and beyond to make sure an item was redone at their expense because it was less than perfect. That was very admirable - a trait you don't see enough in business these days.

I would gladly recommend them for your project. Honestly and integrity are hard to find.

I met Veny when AZ Royal Granite installed new counter tops at a neighbors.  When it was time to remodel our kitchen we worked with Veny on the selection of the granite and backsplash.  He made several suggestions to the design which we are very happy with. Our remodel also included the reducing the height of a pony wall from bar height to counter height, rerouting electrical at both the pony wall and the wall behind the stove, and installation of under counter lights.  Veny and Alex were onsite each day they had a team working in our kitchen.  AZ teams are neat, professional, arrive on time and clean up after they have completed a task.  We will be using them this fall to replace our counter tops in our bath rooms.

Bryce at HBO Construction was great! He was responsive, on time, and did great work on our bathroom shower.

After several estimates, we knew Bryce was the guy for the job. He was fair and knowledgeable without giving us a crazy dollar amount to do the job.

10/10 will be recommending him to our friends and family!

Derren did a beautiful job at tiling the walls of our living/kitchen. The pricing was fair and we would definitely hire him again to do other tiling work!

We had a roof leak into a very small space behind our water heater. There was small water damage and a bit of mold. Other companies quoted us $1700-2700 because they wanted to remove the water heater. Elias was able to do it for a third of the price without removing the water heater! He was a great contractor to work with- let me know when he was on the way and was very understanding of our wanting to keep costs down. He did a great repair job and we plan to ask him to help us with other projects in the house. Thanks Elias!

As a Veteran myself I love to do business with other Veterans. Great customer service. I highly recommend VanDahl Homecare services to anyone in need of having a better quality of life again.

I used Aldana Renovations to do some repairs to my subfloor that had water damage. Andoni came out and did an awesome job of repairing the flooring as reinstalling the laminate above it. His prices were more than fair, he was on time, and worked quickly. I would definitely recommend him.

Keith and his crew were awesome from start to finish. I worked with Keith to complete a kitchen and master shower renovation. The tile work by Carlos is simply the BEST I've seen. The guy measures twice and cuts once and it all fits perfect. Paul the plumber knows his job inside and out!! The electricians used were great as well, despite the spray foam insulation they were able to put in new outlets and move others.

Keith is a hands on GC that goes above and beyond to make you happy as a customer. His easy professional style  is beyond his years in the industry.

If you're looking for a contractor give Keith a call!!

We wanted to remodel our kitchen, with way too many ideas in our heads. Lyra really honed in on what we were talking about and her design was came out better than we could of imagined. Ryan and his crew were prompt and his communication was great.

Viktor and Mario are fantastic. They did an excellent job replacing our hardwood floors with wood-look vinyl plank, taking care of every last detail, and referring us to a reputable and affordable painter to do some additional work around the house. These guys are honest, trustworthy, and take pride in their work. Highly recommend.

Manny was awesome to work with.  He helped me fixed a nasty leak on my roof and did full drywall work on my Garage ceiling.  VERY FAIR Prices and super honest kinda guy.  Hit him up!

Jacqueline is awesome! I'm SO glad we found her on Thumbtack. We recently blended our homes and were feeling overwhelmed and wanted the advise of a professional. Merging his and hers can be a difficult and sensitive process. In addition, I had difficulty trying to merge the color scheme of our blended items. I struggled to put it all together without seeing it visually. We needed someone to give us their expertise so that we could proceed. I contacted Jacqueline and she was able to squeeze us in for a consultation . She is VERY personable and professional. We love how she is no nonsense and did not give us fluff- She is direct and to the point during the consultation and very patient with all my questions. We plan to use her throughout our process for guidance. I am delighted that she seems as interested in creating my home as I am. She has been in contact with ideas since our consultation via text answering any questions I have.

Bad connection on phone line and then sounded spacey.

Wasted my time with multiple emails bc didn't bother to actually read mine.

Glad I didn't hire.

Not sure why Rosie on the House recommends- looks like I dodged a bullet.

Update-

They could've seen the house had they had the time or inclination.

First experience over the phone was unpleasant.

Other companies I called right after were fine.

This company clearly doesn't have their act together but does have time to argue and whine on Yelp. Again, glad I dodged a bullet. Their definition of project would take ten minutes. Ridiculous. Funny and Ridiculous.

Absolutely recommend this company! We had some water damage to our kitchen ceiling and needed new drywall, insulation, paint and fixtures put back up. A crew of two were available to come out a couple days after our request was made and they finished in a day and a half! Great communication all the way through and everything was covered and protected. After dealing with a handful of different companies doing work since owning our home, this was one of the best experiences we've had! We will definitely use them in the future for any other projects we have.

If I could give a zero rating I would. I hired red ram construction too Install 700 ft.² of tile. After nine days they still had not completed the job, they Laid the tile uneven, left grout all over the floor, and cabinets. We now have to remove the tile and start over. In addition they never cleaned up after themselves.  I would not hire this contractor under any circumstances whatsoever.

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