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We hired Homework/Tri-Star (same owner/company) to remodel our kitchen. A simple project - basically a matter of installing new cabinets, fixtures & appliances in a simple galley kitchen. They highlight their experience with midcentury homes like ours.  There weren't any unwelcome surprises in the walls - no weird plumbing or electrical problems, everything as anticipated. It should have been straightforward.

And yet, every part of working with this company was difficult.  Main issues:
 
DESIGNER:  They require a fee up front for a design, rather than doing traditional bids. The designer was a nice person, but not detail-oriented from the beginning - designing a kitchen island, for instance, and not noticing there was no way to get power to it (until we pointed it out).  She was friendly but did not seem overly excited about or invested in our project.  We should have walked away at this point, even after paying.  

She re-did the design, and we went forward with building.  On our scheduled completion date, as the appliances were delivered....and she had failed to measure correctly for the refrigerator, a true rookie error (and something that ANY correctly used design software will detect!).  The fridge didn't open anywhere close to 90 degrees.  Worse yet, NO normal-size fridge would fit between the cabinets.  We had to choose between ripping out and re-doing the new cabinets, or putting a smaller, specialty fridge in an awkward spot.

I had even asked her whether she was certain the fridge would fit - I should've carefully measured it myself, but THAT'S WHY I HIRED A DESIGNER.  Managing details is the heart of a designer's job, right? Homework agreed to re-do (within reason) the cabinets if needed, but she did not refund any part of her $1,000 fee.   It would have been better, and free, to use software at Ikea or Home Depot.  Lesson learned.

PROJECT MANAGEMENT:  right before our start date, they changed our project manager without explanation.  The guy was nice but didn't know even the basics - in what order to schedule tasks, when appliances get installed, how cabinetry is hung, which contractor does what, etc.  We had problem after problem after problem.  Though Homework management downplayed our  concerns, and they tried hard to coach and supervise him, he was fired partway through our project.  A mess ensued as a new PM tried to take over.

SUBCONTRACTORS:.  The countertop guy was great, but most of the others were very unprofessional.  One of the subs took 30 minutes of my time to complain about how poorly he was treated and paid by Homework. None of them were adequately supervised by the PM - by the end, we took turns staying home to watch them....if I wanted to babysit subs, I wouldn't be paying a general contractor!

The electrician had to be called back three times to repair shoddy work; by the end I had to ask Homework not to let him back in our home.  At one point he covered up a jagged hole in the drywall and an *open* junction box with live wires....by hanging our phone over it.  The plumbing under the sink started leaking before the project was even done.  The tile guy never got around to sealing any of the grout.  I had to point out each of these problems to the PM, days or weeks afterward.  He clearly hadn't checked the work.  

OVERALL:  I will say for Homework that they aren't shady - I wasn't worried they'd skip town with my money.  They came back every time I found another problem.  They returned my calls.  The kitchen is nice, though I now worry that the subs took some hidden shortcut that could cause a disaster later on.

But for $50K I expect more than not shady. The project ended up taking 3x longer than planned. We paid the full contracted price; they offered no compensation for the long string of errors that cost us a lot of lost work time and money.  They didn't even have to cover the cost of re-doing cabinets, because we decided to just get the smaller fridge - by then, I couldn't stand the thought of continuing to deal with them.  

Their only small concessions, which I had to argue for, were 1) cancelling a change order to install an outlet that was overlooked and 2) buying a $60 trim kit for the range, which PM#1 mistakenly told me was included.  That's it.  

You will see on Angie's List and Yelp that the vast majority of my reviews are positive.  I take it seriously, saying something in a public forum that could affect someone's livelihood.  I purposely waited four months after our completion date to post this, so I wouldn't do anything in anger.  

A couple of the employees, and some of the subs, were great people who seemed knowledgeable and experienced.  But somehow together, they add up to less than the sum of the parts  We've done a kitchen remodel before with another company - we experienced 1/10 the hassle, and the same cost, for a much more complicated project.  Believe me, Homework earned this negative review.

I'm in the midst of acquiring multiple estimates to remodel our master bathroom. So far, FHR Construction stood out the most. Oron, the owner, was very energetic and came up with a few interesting remodeling suggestions. He explained the construction process thoroughly and a project manager will be assigned to oversee the project. Their graphics designer, Jeremy, then put together suggested bathroom designs into multiple 3D images. That helps a lot in identifying changes needed and envisioning the overall bathroom layout, prior to start of construction.
Also, FHR construction has a huge selection of stone and tile which is more reasonably priced than other nearby showrooms. their attention to detail, quality of products and services exceeded my expectations.

I am a licensed Realtor who has relied on Fix My House to take care of many projects for my clients.  Most recently FMH took care of several needs for a client that needed work done on a newly purchased house before move-in (i.e.:  replacing fixtures and flooring, fixing drywall and stucco, repainting, etc - there was nothing that they couldn't handle!)   Joe is super friendly and a consummate professional.   Mark is a craftsman and a perfectionist with an eye for detail.   I will definitely work with them again.

Happy with the beautiful bathroom remodeling job. The quality of work was outstanding, and great customer service.

I think its fair to say that a large percentage of remodeling projects end with either a desire for divorce, to torch your contractors truck and office, or both. Not so with our most recent significant remodel,

Working with our contractor, Jerry Nowell, his office and the highly skilled and good natured subs he employed, resulted in an experience and outcome that surpassed our expectations. Jerry is a standup guy who was always keeping us updated on all aspects of the project including the good, the bad and, on occasional, ugly. If there were hold ups he was very quick to let us know why and what he had done to address the related issue.. No surprises. When we found ourselves questioning how we wanted to proceed on some aspect of the project, his experience and good eye proved invaluable in the decision process. On many occasions he helped steer us clear of making unnecessarily expensive decisions ,often showing greater concern for our stated budget than we.

Jerry has the unique gift of bringing calm to even the most hectic and potentially stressful aspects of the process. In short we can't recommend him highly enough and or begin to express our true gratitude for his professionalism, honesty and patience throughout the process. Jerry, Yvonne and all the subs, sincerest thanks.

randy and connie

Marcus and Kyler are life savers!  My daughter and I were living in a disaster left by the previous contractor.  I was out of money, time, and patience.  The price was very reasonable, and they started the work immediately.  They worked very hard to get things done on schedule, but took the time necessary to do things right.  They went above and beyond in everything they did.  They are kind, trustworthy, and highly skilled.  I will be using them for phase two of my remodel, and refer them to anyone that will listen :)  I couldn't be more satisfied or appreciative of the work they have done here!

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

Great services for affordable price. Was hiring them for my small project! Very satisfied with result. Thank you, guys

We're quickly closing on the completion of our master bathroom remodel. Chris (owner, Shane (operations) and Jim (foreman) have been fantastic throughout the project. They've been clear, honest, communicative and flexible. We're extremely happy with the finished product and hope to work with Schott again in the future for other remodeling needs in our house.

All of this said, we highly recommend Schott to any homeowner considering upgrades in their home. This is a team that you can trust and who will be straight shooters from start to finish. Kudos to the Schott Team!

Apache Tile Outlet was recommended to me by one of their previous customers and is THE place to go for professionalism, great customer service, and quality, for the BEST price ANYWHERE!  Ben and his crew, Julio and Jesus, just finished installing my granite kitchen counter top today and it's SPECTACULAR!  It's only been 11 DAYS since I first found the slab of my dreams to today's installation. There was even enough left of the slab to cut a top for my guest bathroom to install later on. Ben goes out of his way to stay in touch and makes sure you get the best deal possible without sacrificing quality workmanship. I LOVE my new granite countertop!  Thanks, Ben and crew, for an OUTSTANDING job!

Everything about our project went well. The schedule was adhered to with great accuracy, and all of the employees were very professional. We have used TJC on two renovation projects and have recommended them to many of our friends. Thank you so much for my beautiful bathroom and kitchen.

PLEASE NOTE:   Although my primary home is in the Tacoma area, this posting is about our second home in Surprise, AZ.

I wanted to do an widening of my backyard sliding glass door from 6 foot to 9 foot wide.   I am new to the area, so didn't know a guy, but stumbled across Joe and Efficient Home Pro.   Joe came by and looked at the project and after talking to the window manufacturer, gave me a firm, fixed price for the project.   Now this involved removal of the old slider (with unknown issues about how it was installed), a new laminate header beam, new slider, and fix the outside stucco and inside drywall like it was original.  A complex project for sure.

I had the pleasure of working from home (thank you COVID-19) while Joe and team did the project.   I am pretty handy with home projects, so watched with interest as the team did their work.   I have to say that I have never been so impressed!   There were several points where key decisions had to be made and each were discussed, rationalized, and then acted upon.   To tell a long story shorter, they executed this transformation flawlessly!

But here is the best part.   Not only did they do the hard stuff with precision, but they also did the small stuff perfectly.   Every final opening was sealed with insulating foam, every piece of stucco was replaced and textured like it was new, and on the inside, it was impossible to tell that any work had been done (outside of paint).   And even better, the work space was cleaner than when they arrived.

Over the course of the project, I got the chance to talk to Joe about all his company can do, and I can say with confidence, that I now have a Have a Guy.   And for far more than just windows.   Next step:  Replace the AC unit.

If you are interested in how real this posting is, please contact me.

Three bathroom countertops and a complete walk-in shower remodel.  The contractors were great.  The workers were very easy to work with-clean-and the finished product was exceptional.  Had bids of 6k over what I paid and I know there is no way it could have been any better.  Give Leonel a try and you won't regret it.  I found this company on this site and used him because of the reviews.  Passing it on!

Did a whole home remodel and couldn't be happier.  Slade and Trinity Homes are the best of the best.  High quality work, fair pricing, and very responsive.  Slade is straight forward and easy to work with which is what you want when you're doing a stressful remodel.  Our project was quoted as 6+ months by several contractors, but we decided to go with Trinity Homes and Slade and his crew came in and did it in about 3.5 months.  That's pretty much unheard of for home remodels.  A+ Highly Recommended

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