Best Businesses in Arizona

We hired Homework/Tri-Star (same owner/company) to remodel our kitchen. A simple project - basically a matter of installing new cabinets, fixtures & appliances in a simple galley kitchen. They highlight their experience with midcentury homes like ours.  There weren't any unwelcome surprises in the walls - no weird plumbing or electrical problems, everything as anticipated. It should have been straightforward.

And yet, every part of working with this company was difficult.  Main issues:
 
DESIGNER:  They require a fee up front for a design, rather than doing traditional bids. The designer was a nice person, but not detail-oriented from the beginning - designing a kitchen island, for instance, and not noticing there was no way to get power to it (until we pointed it out).  She was friendly but did not seem overly excited about or invested in our project.  We should have walked away at this point, even after paying.  

She re-did the design, and we went forward with building.  On our scheduled completion date, as the appliances were delivered....and she had failed to measure correctly for the refrigerator, a true rookie error (and something that ANY correctly used design software will detect!).  The fridge didn't open anywhere close to 90 degrees.  Worse yet, NO normal-size fridge would fit between the cabinets.  We had to choose between ripping out and re-doing the new cabinets, or putting a smaller, specialty fridge in an awkward spot.

I had even asked her whether she was certain the fridge would fit - I should've carefully measured it myself, but THAT'S WHY I HIRED A DESIGNER.  Managing details is the heart of a designer's job, right? Homework agreed to re-do (within reason) the cabinets if needed, but she did not refund any part of her $1,000 fee.   It would have been better, and free, to use software at Ikea or Home Depot.  Lesson learned.

PROJECT MANAGEMENT:  right before our start date, they changed our project manager without explanation.  The guy was nice but didn't know even the basics - in what order to schedule tasks, when appliances get installed, how cabinetry is hung, which contractor does what, etc.  We had problem after problem after problem.  Though Homework management downplayed our  concerns, and they tried hard to coach and supervise him, he was fired partway through our project.  A mess ensued as a new PM tried to take over.

SUBCONTRACTORS:.  The countertop guy was great, but most of the others were very unprofessional.  One of the subs took 30 minutes of my time to complain about how poorly he was treated and paid by Homework. None of them were adequately supervised by the PM - by the end, we took turns staying home to watch them....if I wanted to babysit subs, I wouldn't be paying a general contractor!

The electrician had to be called back three times to repair shoddy work; by the end I had to ask Homework not to let him back in our home.  At one point he covered up a jagged hole in the drywall and an *open* junction box with live wires....by hanging our phone over it.  The plumbing under the sink started leaking before the project was even done.  The tile guy never got around to sealing any of the grout.  I had to point out each of these problems to the PM, days or weeks afterward.  He clearly hadn't checked the work.  

OVERALL:  I will say for Homework that they aren't shady - I wasn't worried they'd skip town with my money.  They came back every time I found another problem.  They returned my calls.  The kitchen is nice, though I now worry that the subs took some hidden shortcut that could cause a disaster later on.

But for $50K I expect more than not shady. The project ended up taking 3x longer than planned. We paid the full contracted price; they offered no compensation for the long string of errors that cost us a lot of lost work time and money.  They didn't even have to cover the cost of re-doing cabinets, because we decided to just get the smaller fridge - by then, I couldn't stand the thought of continuing to deal with them.  

Their only small concessions, which I had to argue for, were 1) cancelling a change order to install an outlet that was overlooked and 2) buying a $60 trim kit for the range, which PM#1 mistakenly told me was included.  That's it.  

You will see on Angie's List and Yelp that the vast majority of my reviews are positive.  I take it seriously, saying something in a public forum that could affect someone's livelihood.  I purposely waited four months after our completion date to post this, so I wouldn't do anything in anger.  

A couple of the employees, and some of the subs, were great people who seemed knowledgeable and experienced.  But somehow together, they add up to less than the sum of the parts  We've done a kitchen remodel before with another company - we experienced 1/10 the hassle, and the same cost, for a much more complicated project.  Believe me, Homework earned this negative review.

I'm in the midst of acquiring multiple estimates to remodel our master bathroom. So far, FHR Construction stood out the most. Oron, the owner, was very energetic and came up with a few interesting remodeling suggestions. He explained the construction process thoroughly and a project manager will be assigned to oversee the project. Their graphics designer, Jeremy, then put together suggested bathroom designs into multiple 3D images. That helps a lot in identifying changes needed and envisioning the overall bathroom layout, prior to start of construction.
Also, FHR construction has a huge selection of stone and tile which is more reasonably priced than other nearby showrooms. their attention to detail, quality of products and services exceeded my expectations.

I am a licensed Realtor who has relied on Fix My House to take care of many projects for my clients.  Most recently FMH took care of several needs for a client that needed work done on a newly purchased house before move-in (i.e.:  replacing fixtures and flooring, fixing drywall and stucco, repainting, etc - there was nothing that they couldn't handle!)   Joe is super friendly and a consummate professional.   Mark is a craftsman and a perfectionist with an eye for detail.   I will definitely work with them again.

Happy with the beautiful bathroom remodeling job. The quality of work was outstanding, and great customer service.

We just finished a gut remodel to our house with Integrity Luxury Homes and got LEED Certified. We were extremely pleased and would highly recommend them. They were committed to helping us get our LEED certification at the highest level possible. They went the extra mile to make sure that we will be happy with the outcome for years to come. Jerry is professional, hard-working, and friendly. He is great at negotiating the best price and keeps a close watch on the sub's he is managing. Great GC!

These guys were great! They were very respectful, on time, cleaned up both days they were here and did great work. I will definitely use them again for future projects and highly recommend them to anyone needing home repairs.

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

Great services for affordable price. Was hiring them for my small project! Very satisfied with result. Thank you, guys

We had rain damage a month before the upcoming holidays. To our dismay we needed a new roof and our ceiling repaired/restored. My parents worked with Schott Development and highly recommended them. They came out right away to assess the damage, provided very competitive pricing and were able to schedule us for repairs within weeks.

Their customer service, speed and quality was incredible! Their team replaced our roof underlayment and restored ceiling within 4 days. I highly recommend Schott Development. Save yourself the time and trouble of comparative quotes. Their responsiveness, price and quality is unmatched!

They gave me a really fast quote and their installer was supposed to come out to confirm the measurements.  After my prompting the installer scheduled to come out this past Saturday but he never showed up.  I texted him and no response.  Dont do business with this company, very poor service.

We had TJC remodel parts of our kitchen and they did a great job. It all started with Jake coming out to the house for the initial consult and estimate. My wife had some ideas and showed him a picture of what she had in mind for a new kitchen island.
We then went out to their showroom and picked out the cabinet colors for the island, the quartz countertops and the backsplash.
Jake worked everything out and we have a new kitchen island almost exactly as the picture that we had in mind.
Not only was Jake amazing but also Connie keeping me updated as to all the subcontractors and when they'd arrive. Jason (project manager) was great as well as Erik who is an all around skilled craftsmen. Rick did a great job setting up all the LED lighting and also Kevin taking care of all the plumbing.
All excellent people which made TJC a pleasure to work with. I'd recommend calling TJC for any remodeling needs. We are doing some bathroom work next year and I'll be calling Jake again.

Joe came out to fix my in-laws' door after an emergency situation where the door got busted. He very promptly assessed and helped me to navigate the process (call insurance, door choices etc) of repair. He was diligent, professional, efficient and kind. I absolutely would recommend him for future home needs.

Leonel was easy to work with and made communication extremely simple. Manny and Enrique did an amazing job with our bathroom remodel  and we couldnt have been happier. The whole bathroom process took about 10 days from start to finish.

Just did a COMPLETE gut and remodel to our primary residence in North Phoenix. Slade and crew got us done in time and on budget. Amazing nowadays. Trustworthy contractor. A+

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php