Best Plumbing Services in Austin, TX

On time, good at what he does, considerate, professional, clean and just plain nice too.  Very reasonable prices.  Call this guy first.

Our very old water heater began leaking so I checked my neighborhood FB page for recommendations. Proven Plumbing came highly recommended, so I did a quick Yelp! search & requested a quote. Response was quick & Skylar was out to give a quote within hours. Pricing was very competitive & they were able to come out the next day to do the replacement. Skylar was prompt & he & his partner worked quickly & did a great job. I'm so happy to have hot water again!

These guys are the real deal.... I picked them due to the overwhelming number of reviews and it was a great decision.  Gilbert was fantastic to work with and set up our appointment very easily.  Andrew came out and  is a very knowledgable plumber that's been in the business since he was 5 years old, when he learned the trade from his dad.  Reasonable pricing, honest work ethic and showed up exactly when they said they would.  I've already referred them other business before they even did the work because I was impressed with the communication and follow up from the initial call.  That about says it all....  Hope I don't need them soon, but they will be my first call when I do!!

I read many of the reviews and was impressed by the number of positive reviews. My upstairs bathtub leaked through the kitchen ceiling so I decide to give a try on this company. The appointment was set on the same day between 2pm and 4pm. The dispatcher called around noon and said the repair person can come early and He did. It was Curtis who came to my home and I told him I read many recommendations about him. Curtis is good he quickly ruled out many possibilities and found the overflow drainage cover was loose and caused the leakage. He cut a hole in the ceiling and removed the sheetrock and insulation that have mold. And help me get in touch with the Dry Force to handle the mold and drying. The service charge is very reasonable and I am very happy with the company.
Michael Y

I had a mysterious water leak in my rental property (like 25,000 gallons a month), and Capital City came to try to find it, and they couldn't find it. This was largely because my renter had the flu (which could have been covid) so the plumber was in a bit of a hurry to check the inside, and spent most of his time looking for trouble outside. My renter told the plumber he was SURE that it was not the toilets, so the plumber only briefly looked at the bowl in each toilet and moved on.  (Also worth noting is that my renter does a lot of cryptocurrency mining, and those machines are LOUD, so it's not a surprise that the plumber did not HEAR any water running.)

Capital City recommended a specialty plumber that uses sonar equipment.  They came out and instantly found that the guest toilet (in a bathroom my renter never uses) was actually at fault, and then, since they are fancy specialists, they charged me THREE TIMES AS MUCH as Capital City had. The plumber at Capital City was VERY embarrassed about this, and told me to forward the report and invoice from the specialists to him. Capital City has promised to send me a check to refund me 100% for BOTH his initial visit and for the payment I made to the specialty plumber.

They didn't have to do a full refund.  Clearly it would make sense that I should pay SOMETHING to have professionals find the leak, but this is an honest and honorable company and they said it's only right that I should be fully compensated, as penance for their mistake.  I think that is absolutely EPIC.

I now have a go-to plumber FOR LIFE, both for my rental property and for my own house.

Punctual, polite, fixed correctly, and a fair price - everything you want when you get your home repaired.  Bill and Ben arrived in the window they scheduled, correctly diagnosed the problem, and completed the repairs in less than an hour - even including the time needed to get the part.  Highly recommended.

Pierre was awesome. Got to my place faster than expected and identified a leak in my wall quickly. This saved me from excessive water damage to my property. His price was very fair and he works fast saving you more.  I will definitely call this plumber first next time.

I hate being the first dissenting opinion, but I had a pretty poor to mediocre experience with Dave (aka Henderson Plumbing).  And, you can see from my extensive review history, it's rare, rare, rare that I don't write a 4 or 5-star review.  But, I feel like the issues were extensive enough that I should warn others.

In short, we had 3 small-ish plumbing issues at our new house that I figured would be good to have fixed.  We called around to a number of highly regarded, Yelp recommended plumbers, and Dave gave the lowest quote at $170 (the highest was $220).  The issues were pretty benign:  (1)  We had a leaky hot/cold water spigot where the washer connects.  It only leaks when the water is shut off and the washer is disconnected (so no problems when connected).  But, we figured we'd go ahead and get it replaced, just so there isn't a future issue.  (2)  We had a master bath shower drain that backed up a little bit.  It never caused issues w/ taking a shower, but more or less something that should be looked at anyway.  The problem was hair from the previous homeowner that was lodged in the drain.  (3)  The cold water in the master shower turned hot/warm after 2-3 minutes.  It wasn't burdensome, but was a buzz kill after a couple of hours of yard work in the Texas heat, and craving a cold shower.  

So, we set up an appointment for Dave to come out to our house on a weekday afternoon.  The day of the appointment, just before he was to show, he called to reschedule b/c he'd gotten a last minute back doctor appointment.  No sweat!  Gotta take care of the ol' back.  So, we rescheduled for the next day at 9:30 am.  9:30 comes around the next day......no Dave.  9:40.....no Dave.  9:50......no Dave.  Finally, just after 9:50, he arrives.  When he comes in, he kind of chuckles and offers a half-hearted sorry I'm late, then totally dismisses it (as if forgiving himself for making us wait).  Honestly, I don't mind so much that he was late, it happens to everybody.  But, I do mind that (a) he didn't call to say he'd be 22 minutes late, and (b) when he arrived, his apology was pretty nonchalant (like the guy who bumps you pretty hard in the store, and just keeps trucking while offering a muttered sorry.  So, that was the first negative.  Not a big one, but it let me know how much he valued me as a customer and my time away from work.

So, Dave does his work, makes one run to the hardware store, and finishes up in about 3 hours (of course, he somehow managed to charge us for 3.75 hours....at $95/hr).  He changed out the spigots & replaced the little drip pan that water from the spigot drains into.  Had to cut a hole in the wall so he could grip the pipe to unscrew the hot & cold water spigots, but I gave him the thumbs up on that before he got started.   He also dug out the hair from the shower drain and got that working as well.  The hot/cold issue he wasn't able to fix, b/c our shower apparently needs a special cartridge to work.  So, he did 2/3rds of the $170 job he quoted.    

So here's my problem.......when it was all said & done, he presented my wife a bill for $639.  $223 for parts, $356 for labor, $25 for showing up (seriously, it's a line item on the bill), and $35 for using a machine.  Aside from the fact that he actually had the gall to charge $25 to show up LATE, I'm a bit stupefied that a plumber would actually charge $35 if he has to pick up a took that is battery or electricity operated.  He lists off the parts he used on his form, all of which have been marked up 200-400%......this on top of this $95/hr labor charge, which evidently includes time spent hunting for parts at Lowes he neglected to show up to the job with.  The parts he used were about $50-75 at Lowes, yet he charged $223.  

What angered me about the whole deal is that I told him before he started that if he had any issues that were going to put us significantly over the $170 quote, to come get me (I was working out of my home office that day).  He never came to get me.  Not only did he never come to get me, when he was done, he never asked to speak to me to explain the extra costs.  He gave the bill to my wife and convinced her to sign it w/o ever asking to speak to me.  So, he managed to take a 3-part job that he quoted $170 on, do 2/3rds of it, and increase the cost by 376% w/o so much as uttering a single word to anyone (me or my wife) about the increased costs until he hands the bill to my wife and bolts before I can talk to him.  Classy.

I'm a business owner in the service industry.  I work with clients much like Dave does.  No matter how great someone's performance or product is, if they don't respect their client's time or money, and operate based on what's in the best interest of their wallet, rather than their clients, they're not worth much.  I can attest, Dave does good work and has a good personality.  But, his tactics are shyster-ish and his business etiquette is severely lacking.

~ Fabrico

I've worked with Abel twice now and have had great experiences both times! I had some pipes burst after the freeze last year and had Abel replace all of my pipes with PEX. At one point he had to use a sawzall to cut through a piece of wall and he said, I bet you didn't think a plumber could do that! Ha! :)

Abel is knowledgeable, reliable, friendly and a good communicator. I will gladly work with Abel again in the future and recommend him to anyone who is looking for a great plumber.

Great company. Fixed a sink drain and shower drain that were installed backwards! They kept clogging, which was very frustrating.  Standard Plumbing came in and fixed the drains in just under an hour!

I woke up to both of my bathrooms flooded and Santana plumbing company squeezed me in and within an hour found and fixed the problem. Prices arent bad, he finished in a timely manner,  and he even gave me info to help in the future. I'm so glad that I called them and they're local. They were great.

Another plumber told me that I needed to replace my water heater.  One of the thermostats and elements had gone bad.  Jim was able to replace the parts without costing me the expense of getting a new water heater.  I was so happy not to have to pay thousands of dollars.  Jim is truly a nice person and knows a lot about plumbing.  He's very easy to talk with and takes the time to diagnose the problem and make sure everything is in good shape.  At every step he explained what he was doing and why it was necessary.  You won't go wrong if you call Jim.

We purchased a new Air Conditioning. One of the pipes had a crack and slowly caused a leak. We noticed this after an inspector came and said everything looked good. The leak has caused mold on our ceiling/wall.  The representative said that a supervisor would contact us, and it has been more than 24 hours, and no one has contacted us. Another representative said that a supervisor will get back to us, and we have not heard anything.

We first used Plumb Doctors (then called Plumb Masters) two years ago when the toilet started backing up at our previous house. Joe came out, did a thorough assessment, and found we had root intrusion from a nearby live oak. Joe turned what was looking like a $50K+ problem (tunneling under the slab foundation) into $2K through a creative (and code-compliant) solution. Joe's honesty, professionalism, and skill made him our go-to plumber.

When we were looking to buy a new house last year, we had Joe come out to do a thorough inspection. He found that the main sewer line had settled and no longer ran at the right slope, causing sections to be completely flooded. He provided a reasonable quote as well as a video of the issue that we provided to the sellers who agreed to split the cost.

We had the work completed last month, and it was completely seamless. Joe and his team came early and stayed late to ensure we weren't without water for any more time than was needed. They were always in close contact so we knew the status of each stage of work as well as the inspection. Andrew also got involved along the way who is also fantastic.

Finally, we had Joe and Andrew (of course) replace our water heater a few weeks ago which was also a great experience. They provided a quote in range of other similar shops and had the installation down to a science. In and out.

We hope we're at the end of our plumbing needs for a while, but if anything comes up, we know we're in good hands!

I needed a plumber to replace my pressure regulator valve, and Plumb & Order was able to send Wyatt right away. He was pleasant, professional, and very knowledgeable.  Several things around the house work much better than before his visit, including a few I didn't even realize had room for improvement.  Would definitely recommend him and this company!

I called 5 different 5-star companies on Yelp to get a quote for a toilet re-set after my new master bath tile install was completed. Thunderbird was the cheapest and had the soonest availability. They called to confirm the morning of, and showed up promptly 30 minutes later.

Plumber was friendly, courteous, explained the process to me, showed me potential issues (but didn't force me to fix them), and quickly finished the job. No extra, hidden charges. No crazy upsells. Just a simple price that was the same as quoted on the phone.

Given, this is pretty simple task, but it was completed perfectly. He also was great with my dog! :) (It's the little things)

Would definitely give them my business again!

To echo what everyone else has said, Mark is awesome! We spent over $500 with another plumbing company who fixed nothing, broke a filter, and then told us we needed to spend another $1000+ on a flushing system for our hot water heater.
When the hot water completely stopped a month later we called Pure Plumbing. He came 2 days later (not as fast as one without hot water would like, but he had other people to rescue) and said he thought it was the igniter, but couldn't tell until he fixed that. I appreciated his honesty and warning that we COULD need a new unit if this didn't work. Unfortunately it took another 6 days for the part to arrive, but luckily the new igniter worked!!! No more warming bath water on the stove!
He also told us it wouldn't really be worth the $ on the flushing system since the unit is already 10 yrs old. He totally could have sold us on that, but didn't. If only all home repair companies were so honest!! We'll definitely call Pure Plumbing first next time!!

Having been previously screwed over by myriad con artists and incompetents in the Austin area, I now ask these professionals if they're bonded, licensed and insured. I messaged Olvin to see if he could help fix the tile job that had been botched by one such incompetent and this was his response. Looks like I found another one.

Broke my spigot on the side of my house. Spot-on was out here quickly and very communicative about prices and the prices to complete the project correctly.

Nick repaired a leak in our main waterline where it ties into our sprinkler system. Based on the evidence, an earlier unsuccessful attempt had been made to repair the broken PVC. Nick replaced the bad section of PVC with PEX, a more flexible pipe to ensure there would be no repeat of this messy leak. Nick was very professional, explaining the details of the repair before filling in the hole. He did a nice job keeping the job site clean during a very messy task. Overall great experience. Very friendly, yet very professional and serious about pleasing his customers.