Best Plumbing Services in Austin, TX

Our clean-out drain was clogged and our toilets would not flush. I called Brad and he returned my call quickly and came out that same day, which was much appreciated. I immediately lost a lot of man card points when I was not able to locate the clean-out entry point when Brad got there, and I was duly embarrassed while I was nervously looking for it with Brad for the first 20 minutes of his visit. I could sense that Brad was losing patience (rightfully) and not having a good time dealing with this idiot (me). I tried to make a little conversation and lighten the mood, but I pretty much got the silent treatment for the remainder of his visit. He finally suggested that he remove one of our toilets and go in from the inside of our house with the auger snake. I realize this is a pain and I felt bad, but it worked. We found the clean-out on the side of the house, rather than the front yard, where I could have sworn it was, like the girly-man that I apparently am. He then moved to the side of the house and successfully cleaned out the pipes. Hooray! He replaced the toilet perfectly and left our house in great shape with all toilets a-flushin' and drains a-drainin'. But then he retired to his truck for the next 45 minutes while I was waiting inside with credit card in hand, missing my son's high school baseball game, I might add. I realize he had to pack up some tools and the auger in his truck and total up my bill on his tablet, and that takes some time. But I can't imagine that it takes a full 45 minutes. I feel like he was rounding me up to 2 full hours of his time at $85 per hour. So I guess I paid him $64 to get his truck in order and reflect on the day's accomplishments. Total bill was $300. Then I noticed I was charged $13 for caulk, $9 for shims, and $12 for bolts to put the toilet back in place. I would have let him use my toilet caulk or shims for free if he had just asked.
Anyway, I'm very happy that Brad was able to fix our problem quickly and completely, and I guess $300 is about right for this type of service in Austin. But I do have a problem with his general attitude and the extra 45 mystery minutes. I think we would have gotten off on a better foot if I had been more prepared with locating the clean-out. I may not know where my clean-out is, but I have other talents and people like me, gosh darnit.

I NEVER, repeat, NEVER leave reviews. I'm an old school person that just expects quality service and fair prices and if I don't feel I receive that, I don't use them again.

I want to give a shout out to Louis and his team at Proven Plumbing. They took my call in the afternoon and came out right away even though their schedule seemed very busy.

The owner drove out himself!

It was just a simple fix on our water softener that I didn't know how to fix. The best part was he took the time to explain everything to us and help us take better care of our equipment. I always value when contractors educate me.

Only cost was the service charge which was very reasonable considering it was a 20min+ drive one way.

They've got a repeat customer in me!

I called these guys to tune up three toilets that wouldn't quit running.  The gent who showed up quickly diagnosed the problem and got right to work.
 
The only issue I have was  NOT being told they charge a half hour for travel time.  I don't mind paying going labor rates for skilled work; but I DO mind being charged  for  travel  time.

Gilbert, the owner and I exchanged emails about this a few times.  He explained the different rates for time exceeding an hour.   My bottom line was, I don't care how you slice it, I paid for 1.75 hrs for 1.25 hrs of work  This little bit of info should have been shared UP FRONT, not when presented with the invoice.

Other than that, everything was fine.

Needed leak detection done in a hurry to address a leak that was racking up some HUGE water bills. Rooterman sent someone over right away to help ID the issue. Curtis sent me a text to let me know he was on his way and when he arrived got right to work. He quickly identified the issue (which a plumber who visited the house earlier failed to ID) and explained what to do. Because the leak is connected to our irrigation system, rm couldn't repair themselves, but at least I now know where the leak is coming from and Curtis turned off the water to that system to avoid further costs! Thank you Curtis!

Capital City Plumbing provided us with one of the best professional experiences we've ever had.  Our hot water went out in the early morning, and we could not find any company willing or able to come out the same day to address the issue.  Cap City got back to us in less than 2 minutes, gave us same-day service, and could not have been more pleasant or informative of every step of their work.  My wife and I cannot recommend them enough!

Needed a water heater installed and contacted EZ Flow based on their reviews here and other sites. Came out at the specified time for a quote and they were significantly more reasonable than most of the other quotes I received. They were able to come out the next day (a Saturday even) and completed the work quickly at the quoted price, with a quality water heater, and bringing everything up to code. They even answered all my annoying questions while they worked. I hope I don't need a plumber's services again soon, but if I do I'll use them again.

This company was really easy to work with. We had some issues with our water pressure and I contacted the company over Yelp to get a quote. They determined what the issue was and gave me a rough estimate. They were here the next day and were able to fix the problem pretty quickly. While the price was quite a bit more than I was expecting, the fact I have Kitec pipping wasn't their fault. They had to procure some not so easy to find parts that ended up costing a lot of money. Overall, I'm happy with the work they did and their responsiveness.

Dave was easy to work with, spent time discussing my problem (which had cured itself in the 2 days between my call and our appointment), and was both expert and approachable in looking at a number of small problems for me.  He is friendly, confident, and reassuring in his manner and advice.  I hope I don't need him for a big job, but I have every confidence in him if I ever do.

Replied to my phone call right away, and was able to come get the job done soon after. Great service and even gave us a discount for paying in cash :)

Braulio was fantastic! Quick and efficient,  he had the issue solved in no time. Thanks for helping my mom out today.

I woke up to both of my bathrooms flooded and Santana plumbing company squeezed me in and within an hour found and fixed the problem. Prices arent bad, he finished in a timely manner,  and he even gave me info to help in the future. I'm so glad that I called them and they're local. They were great.

I shopped for weeks to find a good reliable plumber. Jim is very honest and really wants the best for your project. I had many plumbers give me outrageous bids and try to take advantage of me. It's very hard when you're a single woman, and not familiar with the questions to ask or really know what the truth is. Jim will explain everything and you can tell he has a passion for what he does. Not only would you get a good plumber, you'll get a very honest one. Which now a days doesn't happen very often.

I was hesitant to call one of the big firms, as I have had bad experiences before (NOT with Stan's Heating and Air Conditioning) but did so out of necessity.  My inside ac unit was sitting in 1/4 of water.  I was thrilled with Stan's Heating & Air. They came out quickly and the technician, Benji, was very knowledgeable and exactly the kind of person you want taking care of you.  My problem was resolved, cleaned up after and other potential problems were taken care of efficiently. I will not ever call anyone else and certainly won't hesitate to use them again.

I spoke with a representative on the phone regarding the fees that were going to be applied to fixing our water heater.

They specifically told that there would be an $89 fee for coming out, NO diagnostics fee, and that they would quote me for a repair once they were out here.

I chose this company because they specifically told me that there would be no diagnostics fee, because I only wanted to pay for fixing the issue, not only diagnosing the issue. I made sure to triple check on the phone that there would be no diagnostics fee.

Once they got out here, they charged me $350 for diagnosis. So frustrating. Ended up turning them away.

We hired Plumb & Order to perform a standard hot water heater flush after a few years of neglect due to black deposits forming in our tubs.  The technician informed us that the deposits were from the heater and that replacement was needed.  We knew this was a likely cause based on age and the sub-par reputation of the heater brand (Eff Bradford White).  We agreed to the replacement.  They were able to accommodate the replacement that day.  Note that our heater is in the attic which required removing the attic ladder and trim.  Were they the cheapest?  Probably not.  However, they knocked it out in way day and I cannot tell that the attic ladder nor trim were disturbed.
Fast forward a couple of months.  I'm out of town for work and my wife discovers a slab leak on a weekend.  She calls Plumb & Order based on our previous positive interaction.  They get us lined up for an early Monday morning appointment and immediately bypassed the slab leak.  In addition, they set us up with a company to perform the water mitigation that subsequently is performing the repairs from the slab leak. Overall we had an excellent experience with Plumb & Order and they will be first on our list for plumbing needs from here on out.

Outstanding. Our water heater needed replacement. Jeff and Ted came over and did a fabulous job. They were efficient, very clean, respectful, followed covid guidelines and did the job so quickly I am astounded. They really are exceptional in this day and age and I am already planning to hire them for my other plumbing needs. Thank you Jeff and Ted! I am always a little skeptical of yelp reviews but in this case, everyone was right. Two thumbs up for sure!!

My kitchen faucet was broken and flooded my kitchen and part of my living room!

I received a quick response to my quote request and was able to schedule and appointment for the next day.

The work was done quickly and the area was left clean.  Highly recommended!

We just finished a kitchen backsplash renovation with Fuentes Tile (Olvin and Ramon). We had requested estimates from several contractors and decided to go with Olvin as he was very responsive, listened closely to our needs, and gave great advice on available options.   Ramon did the backsplash and was extremely tidy, skilled,  and took care of our home very well throughout the whole process, and our new backsplash looks fabulous.  Our project was completed on time, within budget, and we will call them again when we have another home renovation planned.

Broke my spigot on the side of my house. Spot-on was out here quickly and very communicative about prices and the prices to complete the project correctly.

My pressure relief valve was leaking on my hot water heater.  I called several plumbers and no one could come out for several days.  I called Union Jack and Nick told me the price over the phone and was at my house in an hour and got it replaced.  Great and fast service.