Best Businesses in Austin, TX

Brad was professional, polite and efficient in his work. He removed our old kitchen faucet and replaced it with a new one we had purchased, and in great time. I'll definitely call him first for future services. Thank you Brad!

Fantastic business. I was happy to give them my money for their quality work. I'm not sure even 24 hours passed between the initial contact and completed repair. Just top quality service and super polite and professional.

A second 5-star experience with Gilbert. I had a water heater break and leak at one of my rental properties and was quoted $1800 by a local all-in-one company that could do emergency repairs. I remembered about Blue Dragon and so I gave him a call - it turned out he had some availability. He quoted me ~$1200, which was way better than $1800, but the kicker was that the final total was $700. He's an awesome, honest, and I would hire him again in a heart-beat.

Curtis really came through for me today, showing up early, digging out my drain pipe, and fixing the break, all while racing against the clock with a massive storm looming. He beat the storm and we have a working drain again! Most others would have made us wait until the rain passed before even scheduling a repair, but Curtis went above and beyond to give us amazing customer service! Highly recommend!

If I was to describe a bad business model I would take this one as an example. Spoke to them late evening on Friday, was told that someone will get back to me in two hours. Never happened however they did text me Saturday morning. Made an appointment for Monday 9-12, received a confirmation, canceled all my business and took a day off.  At 11 texted them and asked to confirm that someone is on the way. The response was I have you between 12-3. I sent them back their own conformation. Imagine my reaction when I was told that they changed my appointment without informing me. Just see the screen shot.
I obviously explained my situation and the need to go back to work later however they refused to honor the appointment. When I asked to talk to the owner I did not get any reply. This is hardly a responsible business and most certainly an example of a horrible customer service.

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I received a call from the owner who expressed his apologies and provided the insight.  While I am still rather upset with the situation I decided to edit the review. Seems that the owner was rather sincere and at least is trying to run the company  responsibly and customer oriented. Too bad for me, it did not work this time.

Bill the owner made us feel like our issue mattered.   Theo was our tech and he was very knowledgeable and explained things very thoroughly.  We definitely locked them is as our plumber guys

I've been working with Pierre and Don on a reconciliation and they have been very responsive. In retrospect, a lot went wrong here and it is unfortunate for all parties.  Regardless of what A&T's obligation is legally, they are working with me to get my plumbing issue resolved and seeing to it that other customers will not incur a situation like this.  I can tell they care very strongly for their customers and their brand.

Dave has been our plumber for the last 24 years. Over that time he's replaced two water heaters, two disposals, installed a new bathroom cabinet top and faucet, and he recently installed two really great comfort-height toilets. Those last items have been ideal, I wish we had had it done years ago!

Oh, I forgot the new kitchen faucet. Like that, too.

Dave's always been reasonable in price, and comes when he says he'll be here.

Abel is a fantastic plumber.  He was very responsive when I had a plumbing emergency and has been my go to plumber ever since.  (Old house, what can I say?)

I just moved into my house and realized that while there is natural gas in my kitchen, my laundry room was only equipped with electric connections. Big problem since I own a gas dryer.  Enter Braulio to the rescue. He called me back soon after I left a message and we scheduled an appointment. He installed a new gas line from the main gas line down to the laundry room. He is friendly, professional and knowledgeable and got the project done for the price he had estimated before he started. He did a very clean and professional job and cleaned up after himself. He also connected and tested the appliances before finishing up. I'll definitely call Braulio again when I need a plumber!

Jaime Santana did an excellent job with broken water pipes repair at St. Mary Magdalene Episcopal Church in Manor, where I am the pastor. After the winter storm of February 2021, the water pipes of all of our buildings were damaged. Mr. Santana assessed the situation, explained what was required, and finished the repairs in a timely manner. He also ensured that all faucets/toilets/water outlets were properly working, and did the appropriate repairs when needed. I highly recommend Santana Plumbing Company LLC.

Jim is awesome.  He helped us with a gas line extension to our grill and has helped us with a bunch of other problems previously.  He's the only plumber we'll call.

My wife and I have been working with Stan's for quite a number of years now.  They installed a new a/c furnace system for us about four years ago.  

I'll cut to the chase and say I don't think that you could find a company in town that does as through, clean, well priced work as these folks.

We are hooked up with their yearly service plan now and although these plans are not always my thing, this coverage with stan's has been fantastic.  a number of times a year they remind us to schedule for a check on our system (comes with the plan).  checking it throughly and cleaning anything that need cleaning - cutting out problems before they happen.

Their technicians have been A+

They were responsive and were able to schedule an appointment pretty quickly. I'm a new home owner, and the man that came by helped educate about some maintenance and showed me how to take care of the problem on my next time. It was nice that he took the time to do that.

We used Plumb & Order to replace two toilets and a sink.  Two plumbers came - they were on time, friendly and completed the job with no issues.   We received a few different bids and Plumb & Order was the best bid.    We would definitely use them again.

We really appreciate this plumbing group, once again we needed them and they came out and resolved an issue in a timely manner  and gave us a good faucet tip as well-thank you Raymond and Ted!

Mark was very helpful in a) getting me set up for the freeze and b) quickly replacing my ancient hose bibs.

Olvin and his crew did a great job. I had a small patio that needed tiling. Olvin gave me a reasonable quote. On the day of installation, they showed up on time and completed the job as we agreed to. And the finished job turned out great. I'd highly recommend him.

I was able to get an estimate for a static test for the drain lines in advance. Scott came the next day with a very short notice (because we had problems reaching the tenants). Scott did the test professionally and sent the results via email immediately. I really appreciate his help and would recommend his service to anyone.

Union Jack Plumbing consists of Nick (the owner) and he is excellent.  He recently came to my house to fix a leaking shower and to look at a poorly installed kitchen faucet.  Upon completion my shower is no longer leaking and I have the best water pressure in my kitchen that I have ever had!

Nick showed up on time with a cheerful attitude.  He is a very nice and happy person.  He will talk to you while he works giving you updates on what he is doing, as well as letting you in on his wealth of expertise.  He kept me well informed of what he was doing / going to do and I felt reassured throughout the whole process.  This was very helpful after a bad experience with the plumbers who came out to fix my kitchen sink originally (who threw up their hands and said the pressure was as good as it was going to get).  Nick was not daunted and methodically went through the faucet piece by piece cleaning it all out and eventually getting it to perfect condition.

I don't know what else to say, but he is highly recommended.  He is busy due to his popularity, but he is well worth the wait!